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Technical Compliance Manager – Food Manufacturing 📍 London | Hybrid Working 💰 £50,000–£55,000 + up to 10% bonus We’re working with a successful and expanding food manufacturer in London to appoint a Compliance Manager into a newly created role within its senior technical structure. This position has been introduced to enhance compliance capability, strengthen governance, and embed best practice across the business. This is a high-impact role, offering the opportunity to take full ownership of food safety and regulatory compliance while shaping how the organisation approaches audits, risk, and responsible business practices. What’s on Offer • £50,000–£55,000 salary plus up to 10% annual bonus, • Hybrid working arrangement, • 25 days holiday plus bank holidays, • Company pension scheme, • Healthcare benefits, • Retail, wellbeing, and leisure discounts The Position Reporting into technical leadership, the Compliance Manager will act as the central point of authority for all compliance-related matters. You’ll work closely with senior stakeholders and site-based teams to ensure legal, customer, and third-party standards are consistently achieved, while driving a culture of continuous improvement. Key Responsibilities • Champion food safety, legality, and compliance standards across all operations, • Plan, lead, and close internal and external audits, ensuring ongoing audit readiness, • Own and develop core technical systems, including QMS, internal auditing programmes, pest control, and quality reporting tools, • Review and interpret compliance data, complaints, and supplier performance to identify risks, trends, and improvement opportunities, • Lead ethical, environmental, and social compliance activities, supporting broader ESG objectives, • Manage packaging compliance, including EPR reporting and recyclability assessments, • Work collaboratively with operations, supply chain, commercial, and technical teams to resolve issues and improve processes, • Build strong working relationships with customers, suppliers, and regulatory bodies, • Lead, coach, and develop a small Quality and Compliance team About You • Degree qualified in Food Science, Food Technology, or a related discipline, • At least three years’ experience within the food industry, ideally in a compliance or technical leadership role, • Confident and credible communicator, comfortable influencing at all levels, • Previous experience managing or mentoring team members, • HACCP Level 3 +, • Experience with GFSI/BRC standards, ESG frameworks, or technical system implementation would be advantageous If you’re looking for a role where you can truly influence standards, lead change, and make a lasting impact within a progressive food business, we’d be keen to hear from you.

Job Title: Aircraft Maintenance Supervisor Salary: £82,924 per annum plus shift allowance (£7,725) plus sign on bonus Location: London City Airport We currently have a vacancy to join a British, regional airline as an Aircraft Maintenance Supervisor, to be based out of London City airport. Established almost 20 years ago, they currently have a fleet of 20 aircraft and operate a network of domestic and European services serving both the business and leisure markets. They hold a UK CAA Type A Operating Licence. Reporting to the Manager LCY Engineering, the Aircraft Maintenance Supervisor- UK CAA Part 66 B1 or B1/B2 will join the close- knit line maintenance team where you will lead a skilled group of Licensed Engineers maintaining a modern Embraer E190 fleet. As on-the-day leader, you’ll play a pivotal role in shaping a culture built on integrity, teamwork, and continuous improvement. London City offers a fast-paced, high-frequency operation defined by short runways and steep approaches- a truly unique environment where leadership and precision matter. You’ll oversee the delivery of safe, compliant, and efficient maintenance activity, ensuring the team meets both scheduled and reactive demands. You’ll coordinate work requirements, defect rectification, support AOG recovery, and drive operational excellence through clear communication and hands-on leadership. Your role will be central to promoting a positive culture that supports both today’s operation and tomorrow’s growth. You’ll bring a solid understanding of current CAA Part 145 procedures, along with proven experience leading engineering teams in a dynamic line maintenance environment. You’ll be adaptable, forward-thinking, and committed to building a culture where reliability, accountability, and development are at the heart of everything. Familiar with modern maintenance technologies and a passion for mentoring others will help you succeed in this role. They operate a 5-5-4 shift pattern with a 2 weekends off per month guaranteed (day and night shifts or solely night shift). Main Responsibilities: • Lead by example in setting and upholding standards of behaviour, performance, and technical excellence within the maintenance team, • Supervise shift operations while actively participating in aircraft maintenance tasks to ensure operational efficiency and compliance, • Coordinate scheduled and unscheduled maintenance activities at London City Airport to maintain aircraft availability., • Act as the primary point of contact for Maintroland Airport operations during the shift, ensuring timely communication and execution of technical instructions., • Maintain and communicate shift handovers, including accurate diary entries and comprehensive verbal briefings to ensure continuity., • Mentor and support the development of engineers, mechanics, and apprentices through on-the-job training and guidance., • Participate in and lead maintenance activities, ensuring tasks are completed efficiently and to the required standard., • Carry out product sample, competency assessments and engineer coaching. Benefits Include: • Basic salary of £82,924 per annum, • Annual shift allowance of £7,725, • Sign on bonus of £3,000, • Overtime available at current rate x 2 for days and nights, • 24 days inclusive annual leave, • Pension plan- 4% employee contribution and 6% employer contribution with the option to increase employee contributions., • Life assurance- 4 x annual basic salary, • Company sick pay, • Referral bonus scheme, • A range of salary sacrifice schemes including electric vehicle scheme and cycle to work scheme, • Gym and retail discounts, • Staff travel benefits including unlimited basic and premium standby tickets on worldwide flights through our parent company. You will also receive up to 30 discounted airfares per year for yourself, family and friends About You: • CAA Part-66 Category B1 or B2 licence with minimum 5 years certification experience., • At least 1 current aircraft type authorisation, • Embraer E190 Type rating desirable, but training can be provided, • Valid full UK driving licence (or equivalent), • Ability to hold an airport restricted zone access, • Ability to hold an airside driving licence, • Strong leadership and people skills, • Strong technical decision making, • Strong analytical and problem-solving skills, • Effective communicator at all levels within the Organisation, • PC literate, can work with engineering systems and document management systems, • Create a safe and secure work environment and a culture of open reporting, • Can work under pressure to timescales About Aeropeople: Whether you’re looking for your next job or searching out the next superstar to join your team… Aeropeople’s expertise and experience is entrenched in the aerospace, aviation, engineering, motorsport, automotive, and defence industries. We have the insight and know-how at both a local and international level to help bring people and businesses together, saving time and energy. Our capability is validated through our Engineering Services division encompassing Aircraft Line Maintenance services and Continuing Airworthiness Maintenance Organisation (CAMO), combined with our Aviation Training division offering technical training aircraft courses. During registration, please let us know where you are currently located or which locations you would consider taking a position in, required salary and notice period. For the latest news, events and jobs please search ‘Aeropeople Ltd’ on LinkedIn and Facebook for our latest jobs

Compliance & Sustainability Manager Role: full-time, permanent. Office: London (Hybrid) CPC is an independent project and cost management consultancy, providing the best technical expertise in delivering infrastructure, property and transformational change projects that are improving people’s lives both at work and at home. Our people are dedicated to meeting our clients’ needs, unified by a core set of values and behaviours that bring the right knowledge, experience and a fresh approach to unlocking every project’s full potential. CPC are looking to grow our Operations team with the introduction of a Compliance & Sustainability Manager. In this role you will provide operational compliance, sustainability and business assurance support across the organisation. The role will report to the Partner (Business Management and Sustainability) by managing day-to-day compliance activities, maintaining management systems, supporting audits, and contributing to sustainability and social value initiatives. Also supporting the Group General Counsel (Legal Department), the role will play a key part in ensuring the business meets its legal, contractual, and ethical obligations while supporting continuous improvement. Experience Required: • Experience in compliance, business assurance, sustainability, or HSQE (essential), • Familiarity with management systems (ISO 9001 / 14001 / 45001 desirable) (essential), • Familiarity with DocuSign (beneficial), • Experience supporting audits (internal and external) (essential), • Intermediate to advanced user of MS Office including Outlook, Word, and Excel (essential), • Excellent organisational skills, ability to prioritise, and multitask (essential), • Excellent communication skills both verbal and written (essential), • Meticulous, with complete focus on attention to detail (essential), • Confidence to work with staff at all levels of the business, and with auditors and clients (essential), • Discretion in dealing with confidential information (essential), • Team player (essential) Key Duties HSQE Management System & Legal Administration • Ownership and administration of compliance records including DSE, Risk Assessments, PPE and Fire Risk Assessments., • Coordination and tracking of document reviews within the management system, ensuring version control and approval, • Maintenance of Industry Assurance Schemes e.g. Achilles UVDB, RISQS., • Preparation for external audits; programming and evidence compilation, • Support bid/operational teams in providing answers and documents for tender returns and client requests for information etc., • Maintenance of information on CPC Way (knowledge library), • Assisting Group General Counsel with various contract management activities, research, and general administration (maintaining trackers, updating templates) Operational & Supervisory Compliance Support • Provide compliance oversight for office management activities, ensuring legal and regulatory obligations are met., • Monitor and assess competency and compliance of office facilities and business service contractors escalating risks where required, • Attend Annual BMS audits by External HSQE Auditor Audit, Sustainability & Practitioner Activities • Plan and undertake internal project audits, producing findings and improvement actions., • Support the delivery of UK-wide social value initiatives (internal and client requirements), including research, implementation, reporting and communications., • Assist with the preparation environmental performance data, including Greenhouse Gas emissions reporting, in line with recognised standards., • Support the Partner in developing and implementing the global sustainability programme CPC - Big enough to deliver but small enough to care In addition to a competitive salary, CPC Project Services provides comprehensive benefits including private pension, private healthcare, holidays, assistance with private professional membership subscriptions, training and development, personal performance based bonus and annual salary review. We encourage you to apply even if your experience is not a 100% match for this position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organisation. CPC is an equal opportunities employer and as a Disability Confident employer, we welcome applications from disabled individuals and provide various opportunities for career development in an inclusive environment. We recognise and value the diversity of our people and are committed to developing working practices which will allow every person to contribute to our business and achieve their career aspirations. 2024 + 2023 Construction Consultant/Surveyor of the Year (100 staff or over)* *Building Awards, 2023, 2024 APM SME of the Year 2023 Polite notice to recruitment agencies. We are not requiring any assistance at the moment. Please note, we do not accept speculative CV's and they will not be counted as a valid 'introduction'.

Health & Safety Manager – UK & Ireland Industry: Designer collectible pieces Location: Canary Wharf, London Job type: Full time, permanent Working Hours: 40 hours per week About POP MART Founded in 2010, POP MART is a market-leading entertainment company and a global champion of designer collectibles culture. Through global artist development, IP operations, and designer collectible culture evangelism, we have built an integrated platform covering the entire designer collectible value chain. Besides our original and iconic IPs such as Molly, Hirono, Skullpanda, and LABUBU, POP MART collaborates with top-tier brands including Disney, Universal Studios, and Sanrio to create art collectibles featuring their iconic characters. POP MART has established a strong presence across key European markets, including the UK, France, Italy, and the Netherlands. As part of our strategic growth initiatives, we are focused on expanding our retail network into additional high-potential markets across Europe, continuing to strengthen our brand's position in the region. For more information, please visit and our LinkedIn Career page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Play a key role in shaping and strengthening a proactive safety culture across the UK & Ireland, • Work collaboratively with retail, warehouse, and office teams in a dynamic, creative environment, • Gain broad operational exposure across multi-site retail environments, • Contribute directly to the safe and compliant expansion of our growing store network, • Develop professionally within a company committed to operational excellence and high compliance standards Benefits POP MART offers our employees: • Selected POP MART collectibles as appreciation gifts every month, • A structured bonus scheme in line with the company’s and the individual’s performance, • Comprehensive training and development programs, • Regular team social events, • Paid rest breaks The Role and Candidate As part of our growing UK & Ireland operations, we’re seeking a Health & Safety Manager – UK & Ireland to lead and support health & safety compliance across our retail stores, offices, and warehousing activities. Reporting to the Head of Operations, this role serves as the primary point of contact for all health & safety matters, ensuring that our sites operate safely, efficiently, and in full compliance with local legislation and company standards. You will work closely with Store Managers, HR, Facilities, and external partners to build a strong safety culture across all locations. This role requires a proactive, detail-oriented professional who is confident influencing stakeholders and driving continuous improvement. Responsibilities • Ensure full compliance with UK & Ireland health & safety legislation and POP MART internal policies, • Develop, implement, and maintain risk assessments across retail, office, and warehouse environments, • Conduct regular site inspections and audits, ensuring timely follow-up on corrective actions, • Lead incident reporting and investigation processes, ensuring thorough documentation and root cause analysis, • Coordinate statutory safety training, including fire safety, manual handling, and first aid, • Deliver health & safety inductions and toolbox talks for new joiners and temporary staff, • Organise and oversee fire drills and emergency preparedness procedures, • Maintain accurate safety documentation and support internal and external audits, • Provide day-to-day guidance and practical advice to managers and employees on H&S matters, • Monitor regulatory updates and implement necessary changes to ensure ongoing compliance, • Support new store openings by embedding health & safety standards from day one Key Requirements • Minimum 5 years’ experience in a Health & Safety role, ideally within retail or a multi-site environment, • Strong knowledge of UK health & safety legislation and best practice, • NEBOSH qualification (or equivalent) preferred, • Proven experience conducting investigations and driving policy compliance, • Excellent communication skills with the ability to deliver training effectively, • Strong organisational skills and high attention to detail, • Ability to work independently and influence stakeholders at all levels, • Willingness to travel between London locations and occasionally to Ireland Your Application If the opportunity sounds interesting to you, please apply with your updated CV via “Apply Now” or email to

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Glint Specialist Location: London Duration: 31/12/2026 Days on site: 2-3 Rate: £626/Day MUST BE PAYE THROUGH UMBRELLA Role Description: The Glint Specialist is responsible for configuring, managing, and optimizing the employee engagement listening experience within the Glint platform. This includes end-to-end ownership of survey templates, scheduling, run-rules, action-planning workflows, and manager dashboard enablement. The specialist ensures that all listening programs follow a consistent governance model, provide actionable insights, and meet broader business and HR objectives. Key Responsibilities 1. Survey Configuration & Template Management Design, configure, and maintain Glint survey templates aligned with organizational listening strategies, including engagement, pulse, onboarding, and exit surveys. Customize survey questions, scales, display logic, translations, and branding elements to ensure clarity and consistency. Validate survey design with business stakeholders, HRBP teams, and People Analytics partners to ensure relevance and accuracy. 2. Survey Scheduling & Run-Rules Execution Manage end-to-end scheduling, launch coordination, and automation of Glint survey cycles. Configure run-rules such as eligibility criteria, sampling logic, hierarchy mappings, reminders, and cut-off rules. Ensure timely deployment, monitor survey progress, and support operational troubleshooting to maintain high participation rates. 3. Manager Dashboard Setup & Enablement Configure and maintain Glint manager dashboards to deliver meaningful insights to leaders at all levels. Set up thresholds, heatmaps, team views, filters, action-planning modules, and reporting permissions. Work with stakeholders to define dashboard structures reflective of accurate organizational hierarchies. 4. Governance, Compliance & Standardization Ensure all Glint configurations adhere to enterprise listening governance, confidentiality rules, and compliance standards. Maintain a controlled, auditable configuration process including versioning, approval workflows, and documentation. Partner with InfoSec and data governance teams to ensure appropriate access controls and data usage policies. 5. Data Integrity & Preparation Validate survey metadata, hierarchies, and population files for accuracy prior to launch. Support troubleshooting of hierarchy mismatches, segmentation issues, or data discrepancies in dashboards. Collaborate with data engineering teams to ensure Glint data is prepared for HRDP ingestion and analytics use cases. 6. Stakeholder Management & Consultant Support Act as the primary liaison between HR, People Analytics teams, business stakeholders, and the Glint platform team. Provide guidance to HRBPs, managers, and business leaders on how to use Glint insights effectively. Support change management activities, including communication, FAQs, training, and user enablement. 7. Continuous Improvement & Listening Strategy Support Analyze survey configurations and outcomes to identify improvements for future cycles. Recommend enhancements to listening strategy, question sets, run-rules, or dashboard logic. Stay current with Glint product updates and platform capabilities to optimize listening programs. Skills & Experience Requirements: Technical & Platform Skills Hands-on experience configuring Glint survey programs, dashboards, and run-rules. Understanding of organizational hierarchies, people data structures, and segmentation logic. Familiarity with survey methodology, engagement drivers, and action-planning frameworks. Data & Analytics Skills Ability to validate survey files, troubleshoot data inconsistencies, and interpret dashboard metrics. Exposure to downstream analytics platforms (eg, Power BI, HR data platforms) is beneficial. If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.

Your new company An opportunity has arisen to join one of the UK's leading investment houses, who specialise in providing low-cost investment platforms to personal investors. They offer direct access to their own range of funds and focus heavily on simplicity and cost-efficiency. The organisation offer a range of tax-efficient products including Stocks & Shares, ISA's and personal pensions (SIPPS), making it well-suited to UK investors prioritising retirement planning and consistent market-based growth. Your new role A Proposition Manager is required to join the organisation to work in their Personal Investing business. The Proposition Manager will play a pivotal role in shaping, analysis and executing the client proposition for the retail investment business. Bridging strategic analysis with offer execution, contributing directly to the roadmap and performance outcomes. The Proposition Manager will work cross-functionally across various business areas, including client experience, marketing, technology and product teams, to provide analysis and proposition development of the UKPI client proposition. Key responsibilities will include: • Analyse complex data to generate actionable insights, ensuring data quality and clear, compelling storytelling., • Conduct ongoing market, industry, and competitive intelligence to inform strategic planning and leadership updates., • Translate market trends and customer needs into proposition improvements and feature opportunities., • Support proposition development by conducting strategic analysis and generating actionable insights, taking full ownership of delivering the resulting changes., • Monitor the performance of the retail client proposition and identify opportunities for continuous improvement., • Collaborate cross-functionally across CX, Operations, Technology, Marketing, Finance, and Legal to shape and deliver new propositions and changes., • Proven experience in strategy, proposition development or product management within financial services (desirable - D2C platforms), • Strong communication, stakeholder management and interpersonal skills, • Strong analytical skills and ability to synthesise complex data into clear insights., • Effective collaborator with the ability to establish credibility quickly, • Delivery focused with a hands-on approach, • Strategic and proactive thinker with the ability to see the big picture. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

Job Title: Facilities Manager Hours: 35 hours, Full time Location: Blackstock Road, Finsbury Park, N4 2DR Salary: £52,240 per annum Contract: Permanent We are seeking a proactive and experienced Facilities Manager to take ownership of the day-to-day operations of our London office, supporting approximately 90 colleagues while ensuring an excellent experience for visitors. This pivotal role is responsible for maintaining a safe, compliant, efficient, and productive workplace environment. As this is a brand-new position at ISHA, we are looking for someone who can quickly get up to speed, assess our current facilities management approach, and develop a robust forward looking strategy that reflects best practice for an organisation of our size. The successful candidate will lead on building safety compliance, workplace adjustments, maintenance, contractor management, sustainability initiatives, and continuous improvement of our office standards. You will also play a key role in designing and delivering an office improvement programme aimed at modernising and refreshing our workspace—creating a welcoming, energising, and professional environment for colleagues, residents, and visitors. This is an excellent opportunity for someone with a solutions focused, can-do attitude, who thrives under pressure and takes pride in ensuring the office environment is safe, well managed, and aligned with ISHA’s values. Key responsibilities • Oversee the general upkeep and maintenance of the office premises, ensuring all systems (HVAC, lighting, plumbing, etc.) operate effectively., • Manage planned preventative maintenance (PPM) schedules as well as reactive repairs., • Liaise with external contractors and service providers to ensure high-quality and cost-effective service delivery., • Collate, analyse, and present monthly reports, including key performance indicator (KPI) information., • Experienced in facilities management, ideally within a similar organisational setting., • Qualified with a relevant facilities management certification., • Confident in managing contractors, service contracts, and supplier relationships., • Able to prioritise a varied workload and respond calmly and efficiently to urgent issues. Islington and Shoreditch Housing Association (ISHA) is a community and neighbourhood based housing organisation, managing and developing quality affordable housing for people in North and East London, and building homes in Hackney, Islington, and Waltham Forest. We are ambitious: Our vision is to co-create homes and communities where everyone can flourish so that “if people could choose, they’d choose us”. Co-creation is central to our vision. We believe that for people to flourish, they need not only to have safety, security, and a sense of belonging, but they also need to be able to contribute to and shape their environment. We believe that for everyone, including our residents, and staff. Why work with us? We offer a brilliant mix of benefits to support your wellbeing, growth, and work-life balance: • Generous Leave: 29 days annual leave (plus bank holidays), rising to 31 after five years. Includes office closure over Christmas., • Pension Perks: Salary sacrifice scheme with up to 10% employer contribution., • Financial Support: Access to ethical financial services and home contents insurance via London Credit Union., • Health & Wellbeing: Health cash plan, virtual GP, physio, gym discounts, cycle to work, eye care vouchers, and more., • Professional Development: Personal Development Plans, study support, loans, and our Management Academy., • Recognition & Community: Quarterly staff awards, regular team meetups, and a culture of celebrating success., • Our EDI Council helps shape an inclusive workplace where every voice matters. Interested? If you would like to find out more, please click the apply on recruiter's website button. You will be directed to our recruitment site to complete your application for this position. Once you have landed on our website, please follow the instructions. Please note: We can only accept applications from candidates with eligibility to currently work in the UK. Our Commitment to Equality, Diversity & Inclusion At ISHA, we believe everyone deserves to be treated with fairness, respect, and dignity. We’re proud to reflect the rich diversity of the communities we serve and we expect the same inclusive values from everyone we work with. No agencies please.

Job Description Introduction to the Team Private Label Solutions (PLS) is the B2B arm of Expedia Group. We bring Expedia Group’s innovative technology and distribution solutions to partners across the world. These businesses include global financial institutions, corporate managed travel, offline travel agents, global travel suppliers (like major airlines), and many more. B2B Product & Tech is looking for a dynamic planning manager to drive planning efforts across or organization. Key responsibilities will include: driving business programs, identifying & enacting organizational improvements, product & tech org enablement, and supporting cross-functional product development planning processes. This role will partner closely with a wide variety of partners across & beyond B2B product and technology, including leadership, being able to build strong relationships and successfully influence to drive common goals. What You'll Do: • Deliver product feature request (PFR) program and manage the program in its business-as-usual state., • Support quarterly development planning processes, including communications, quality assurance, training, analysis, cross-functional collaboration, feedback gathering, process improvements, etc., • Lead product & tech org enablement through Your Voice Ambassadors program, developing & delivering training courses, acting as an AI champion, etc., • Ensure release emails are shared promptly and align with the framework provided., • Co-ordinate with B2B comms team, ensuring relevant information is shared promptly and to a high standard., • Drive B2B Product & Tech org events, ensuring smooth running and soliciting feedback for ongoing improvement., • Drive timelines to ensure all parties are clear on delivery expectations and documentation is clear and completed to a high quality., • Identify & implement continuous improvement of the process each quarter, seeking feedback from all stakeholders. Experience & Skills • 4-6 years of relevant experience., • Understanding of software development lifecycle, agile methodologies, project management., • Ability to work across multiple domain teams, levels, locations, time zones., • Proactive and self-motivated approach to responsibilities, identifying & mitigating risks, and identifying improvement & simplification opportunities., • Proven attention to detail and excellent organizational skills., • Excellent interpersonal & communications skills with the ability to influence key decision makers and build strong relationships., • Experienced and adept with Jira., • Actively seeks diverse feedback on work and anticipates feedback to address it proactively.

Operational Tax Manager – London Permanent | Competitive Salary + Benefits Our client, a leading international financial services group, is seeking an experienced Operational Tax Manager to join their London office. This is a key role within the Operations function, responsible for managing and enhancing operational tax compliance and client tax reporting across European entities. You’ll act as the first point of contact for all operational tax matters—ensuring consistent application of global tax standards, overseeing client reporting outputs, and maintaining a strong compliance culture across the organisation. Key Responsibilities • Advise on and manage compliance with FATCA, CRS, and the Qualified Intermediary (QI) regime, including health checks and periodic reviews., • Provide expert operational tax guidance on reporting, governance, and client servicing., • Review and improve operational tax processes, ensuring efficiency and accuracy across all reporting lines., • Oversee the format and content of client tax reporting, including CGT computations and Composite Tax Vouchers., • Support management in defining tax policies that align with global standards and business objectives., • Identify and mitigate emerging tax risks, ensuring compliance with relevant regulations and internal policies., • Qualified tax professional (CTA/ATT or equivalent) with 5–10 years’ experience in operational tax within financial services or a Big 4 / mid-tier practice., • Strong technical knowledge of FATCA, CRS, QI, and global withholding tax regimes., • Understanding of MDR, CCO, and UK operational tax requirements., • Experience with client tax reporting, particularly Composite Tax Vouchers and Capital Gains Tax., • Excellent communication and analytical skills – able to explain complex issues clearly., • Highly organised, adaptable, and comfortable managing multiple priorities., • Proficient with Microsoft Office; Avaloq experience desirable. This role offers exposure to a broad range of operational tax activities in a complex, fast‑moving environment — ideal for someone who enjoys problem‑solving, improving systems, and building strong working relationships across business functions. If you’re a motivated tax specialist ready to take the next step within a high‑performing financial services group, we’d love to hear from you.

Woodland Partners are delightesd to be working exclusively with this established global Insurance Group in the search for a new Enterprise Risk Manager. Reporting into the Group Head of Risk the Enterprise Risk Manager will support the design, implementation and continuous improvement of the syndicate’s Enterprise Risk Management (ERM) framework. The role spans: • Enterprise Risk oversight, • Reinsurance and capital risk modelling validation, • ESG risk integration, • Risk appetite monitoring Key responsibilities: Risk framework and Governance • Roll-out, maintain and monitor the ERM framework across the Syndicate., • Support risk identification and quarterly risk reviews, • Maintain the Risk Register (strategic, underwriting, operational, financial risks), • Monitor Key Risk Indicators (KRIs) and support reporting, • Track emerging risks and scenario impacts ORSA and Capital Risk • Support production of the ORSA, • Coordinate stress and scenario testing ESG & Climate Risk Integration • Support development of ESG risk framework, • Integrate climate risk into risk register and ORSA Risk Appetite • Maintain risk appetite framework, • Monitor performance against appetite metrics, • Escalate breaches or emerging trends, • Support documentation of underwriting authorities, • Review policy compliance The successful candidate should have a minimum of 3 years experience in risk management gained ideally from the Lloyd's market. You will have a strong background in Risk Analysis and scenario planning.

Role – Sales Manager/Director Technology – Sales Execution Location – UK (London), Germany (Frankfurt, Munich, Berlin), Netherlands (Amsterdam), France (Paris), Sweden Responsibilities • Generate leads through – meetings / presentations at conferences, partner contacts, contacts in client organizations, news reports, analysts, and deal consultants., • Customer profiling, A/C Planning and set revenue / margin targets by services line at the account level, • Lead pursuit strategy, sales planning, and pipeline development, • Shape and win large, complex deals in collaboration with cross functional teams, • Deliver high-quality client presentations, proposals, and solution narratives, • Manage pricing, commercial discussions, and contract/MSA negotiations, • Partner with internal teams and ecosystem partners to create impactful solutions., • Provide necessary input for building alliances with relevant product / service vendors Requirements • 12+ years of consultative / solution selling experience, • Wide variety of IT and business consulting engagement experience, • Strong Business Development (HUNTING current accounts) / Relationship management / Account management is required, • Proven ability to grow enterprise accounts and drive profitable QOQ revenue, • Experience working with global delivery and multi-location teams, • Exceptional communication, leadership, and stakeholder management skills, • Strong analytical thinking, customer orientation, and high ownership., • Reasonable understanding of Global Delivery Model and IT service industry. About Infosys Limited Infosys is a global leader in next-generation digital services and consulting. We enable clients in 50 countries to navigate their digital transformation. With nearly four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. To learn more about Infosys and see our ideas in action please visit us at “All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.” All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Criterion Capital is a leading property investment and management company with a diverse portfolio of residential and commercial properties across London. We are committed to excellence in property management and delivering exceptional service to tenants and property owners. Join our dynamic team and contribute to the continued success of one of London’s premier property firms. About the Role As a Senior Property Manager, you will be responsible for the management and operation of a mixed portfolio of residential and commercial properties. You will lead and support a team of property managers, ensuring the smooth running of day-to-day operations, maintaining high service standards, and maximising asset performance. This role is key in building strong relationships with tenants, property owners, and contractors. This is a fully in-house, office-based role, five days per week, based at Piccadilly Circus. Key Responsibilities • Oversee the management of a portfolio of residential and commercial properties, • Lead, mentor, and support a team of property managers to ensure high service delivery, • Ensure smooth day-to-day property operations and effective issue resolution, • Oversee property maintenance, repairs, and contractor performance, • Ensure compliance with health & safety regulations, legal requirements, and company policies, • Manage tenant relations including leases, rent collection, renewals, and disputes, • Prepare and manage budgets, ensuring cost control and financial performance, • Liaise with property owners, tenants, and external contractors, • Develop and implement strategies to enhance property performance and profitability, • Drive continuous improvement in operational efficiency and tenant satisfaction Key Requirements • Minimum 5 years’ experience in property management, • At least 2 years in a senior or managerial role, • Strong knowledge of property legislation, lease management, and health & safety compliance, • Experience managing budgets and financial reporting, • Proven leadership and team management skills, • Ability to manage multiple properties and priorities simultaneously, • Strong communication and problem-solving abilities, • Proficiency in property management software and Microsoft Office, • Professional qualifications such as RICS, IRPM, or ARLA are highly desirable What We Offer In-house role with long-term stability Opportunities for career progression within a leading property firm Support for professional development and training Collaborative, fast-paced working environment

Paid Media Senior Manager (Entertainment) Location London (Hybrid – 2 days per week in-office) About the Role We’re looking for a Paid Media Senior Manager to lead the strategy and delivery of high-impact paid media campaigns for entertainment brands, spanning film, TV, streaming, live events, and cultural launches. This role combines hands-on channel expertise with strategic leadership, client partnership, and team development. You’ll be a senior voice within the paid media team, shaping how campaigns are planned, activated, and measured in a fast-moving, culturally relevant environment. Key Responsibilities Strategic Leadership & Media Planning • Own paid media strategy across a portfolio of entertainment clients and major campaigns, • Lead media planning across paid social, paid search, video, display, and programmatic, • Translate audience insight, cultural context, and campaign objectives into integrated paid media plans, • Oversee campaign activation and optimisation, ensuring best-in-class execution, • Manage budgets, pacing, and forecasting across complex and time-sensitive campaigns, • Review performance regularly, identifying opportunities to improve reach, efficiency, and impact, • Act as the senior paid media lead for key clients, building trusted partnerships, • Present media strategies, performance updates, and recommendations to senior client stakeholders, • Support Account Directors in managing client expectations and campaign planning, • Line manage and mentor Paid Media Managers and Executives, • Set standards for quality, innovation, and performance across the team, • Support training, knowledge sharing, and career development within paid media, • Help shape paid media best practices, tools, and processes, • Stay ahead of platform changes, emerging ad formats, and industry trends, • Champion testing, innovation, and continuous improvement Skills & Experience Required • 4+ years of paid media experience, ideally within an agency environment, • Strong hands-on expertise across paid social and paid search; experience with programmatic and video is a plus, • Proven experience leading complex, multi-channel campaigns, • Strong understanding of brand and performance measurement frameworks, • Experience managing budgets, forecasting, and campaign timelines, • Confident presenter with experience engaging senior stakeholders, • Proven experience managing and developing team members

Job Title: Payroll and Benefits Specialist Location: London Working Arrangement: Minimum of 3 days in the office required. Requirements: Extensive payroll experience with a professional services firm. Reporting to the Operations Manager and working closely with the Payroll & Benefits Specialist, this role is a key part of the London HR team. The successful candidate will manage accurate payroll processing for staff and fee earners, ensuring the London office maintains a competitive and effective benefits offering. This position requires strong technical expertise, confidence in leading the function, a drive for continuous improvement, and a commitment to delivering high‑quality service. Key Responsibilities • Work with the Payroll & Benefits Specialist to deliver timely, accurate monthly payroll for the London office., • Ensure all payroll data from HR is captured and processed correctly., • Reconcile payroll adjustments, including benefit deductions., • Prepare monthly payroll documentation and verify data accuracy before submission., • Liaise with external payroll providers/platforms to ensure error‑free processing., • Maintain up‑to‑date documentation on international payroll procedures and records., • Provide payroll and benefits data to authorised Managers as required., • Stay updated on compensation and benefits changes to maintain payroll accuracy., • Respond promptly and professionally to employee payroll and benefits queries. About You • Law firm experience is ideal., • Proven experience in UK payroll and benefits administration., • Strong technical knowledge of UK payroll, pensions and benefits legislation., • Excellent attention to detail., • Confidence when dealing directly with employees and senior stakeholders. Application Process: For further information and to apply, please submit your resume. Due to the high volume of applications, we are unable to respond to all inquiries. If you have not received a response within 72 hours, please assume you have not been shortlisted. We look forward to receiving your application! Ryder Reid Legal is a recruitment specialist. For almost thirty years, we've been connecting legal talent with many of the leading law firms in London and internationally. Follow our LinkedIn page for our latest vacancies. ___

I am currently working with a prestigious, London based company who are looking to hire an experienced Payroll Manager on a permanent basis. • Take full ownership of the end-to-end monthly payroll process (iTrent) for both salaried and hourly employees, including starters and leavers, variable pay, overtime, allowances, bonuses, commission, statutory payments, and deductions., • Ensure accurate and timely payroll processing, including Real Time Information (RTI) submissions and statutory payments to relevant authorities., • Oversee workplace pension compliance, including assessments, enrolments, opt-ins/outs, re-enrolment, and statutory declarations, and manage relationships with pension providers., • Partner closely with Finance to support payroll reconciliation, including preparation and posting of payroll journals (gross pay, employer contributions, benefits, accruals) and completion of month-end, quarter-end, and year-end payroll activities., • Coordinate all payroll year-end processes, including statutory documentation and associated reporting requirements., • Maintain a clear payroll calendar, ensuring all statutory deadlines and internal cut-offs are met., • Collaborate with HR to support annual pay reviews, bonus cycles, and legislative updates impacting payroll calculations., • Ensure full compliance with payroll, tax, data protection, and employment legislation, with appropriate data security and retention practices in place., • Lead payroll activity during internal and external audits, responding to findings and driving continuous improvement., • Manage payroll-related policies such as over payments and advances, and ensure accurate and timely remittance to third parties where required., • Act as the primary point of contact for payroll and pension queries, providing clear, professional, and timely guidance to employees and managers., • Work in close partnership with HR to ensure data accuracy, effective workforce changes, and consistent policy application., • Collaborate with Finance on payroll budgeting, forecasting, reconciliations, and cashflow planning., • Manage third-party providers against agreed service levels, ensuring payroll services are delivered accurately, compliantly, and on time., • Drive automation and continuous improvement initiatives to increase efficiency and reduce manual processing., • Develop and monitor payroll KPIs and reporting to track accuracy, timeliness, and performance., • Support the development of payroll and people reporting to meet wider business needs., • Undertake any other reasonable duties related to payroll operations and compliance as required. Please note, to be considered for this role, you must have iTrent experience.

HR Business Partner - Luxury Heritage Lifestyle House - Salary up to £65,000 About: • Luxury Heritage Fashion & Lifestyle House., • Renowned for high quality craftsmanship and excellence. The role: We are seeking an experienced and commercially minded HR Business Partner to oversee all HR and Talent activity across our UK retail operations, including standalone stores and concessions. This role combines strategic partnership with hands-on HR delivery, ensuring we attract, develop, and retain exceptional talent that reflects our brand’s luxury standards. This role will act as the primary HR business partner for Retail Operations, Store Managers, and Concession Managers, championing a positive employee experience and driving people strategies that support business performance and brand culture within a luxury environment. Responsibilities: • Ensure the efficiency, quality, and consistency of the recruitment process, including interviewing, hiring, and onboarding of new employees., • Manage employee relations and provide expert advice to managers on day-to-day people matters, grievances, disciplinary issues, and conflict resolution., • Drive effective people management by identifying, mentoring, and developing talent across the organization; support performance management and improvement initiatives., • Support the annual budget and forecasting processes; prepare monthly and annual HR reports in collaboration with the HR Operations & Administration team., • Ensure the correct implementation of compensation & benefits policies, manage annual reward review process, identify retention risks, propose appropriate reward & retention actions., • Lead litigation and disciplinary cases, supporting management during judicial and out-of-court mediation processes., • Ensure full compliance with labour law, health and safety regulations, contractual obligations, and the company’s code of ethics. About You: • 3-5 years of experience in Human Resources as an HR Business Partner or HR Manager in an international environment, • Retail experience is mandatory, • Solid knowledge of local labour law and demonstrated experience in managing employee litigations, • Ability to influence and work effectively with key cross-functional partners and the senior leadership team across the organization, • Outstanding customer focus and dedication to continuous improvement; ability to proactively network and establish effective working relationships, • Ability to work independently and as part of a team. Self-disciplined and motivated, used to work both strategically and hands-on balancing high quality long-term achievements and quick wins, • Availability to frequent store visits and occasionally international travel What's on offer: • Flexible working hours and work-life balance initiatives, • Private Healthcare, • Inclusive and supportive company culture, • Lunch Vouchers, • Clothing allowance, • Generous Employee Discounts, • Bonus 360 Talent are a high-end retail recruitment firm providing strategic solutions to connect high calibre candidates with Fashion, Beauty and Lifestyle brands across global markets. Explore all our latest opportunities and industry updates on our website & find us on LinkedIn, Facebook, Instagram & TikTok

Investment Management/Funds Counsel– Exclusive Mandate | Leading Global Asset Manager | London (Hybrid working) Location: London (3 days in office) Salary: Competitive + discretionary bonus + benefits PQE: 3–6 years About Our Client We are exclusively partnered with one of the UK’s leading global asset managers, an established investment house with a long-standing reputation for high‑quality active management across public markets, regulated funds, fixed income, equities, alternatives and institutional mandates. With a collaborative, high‑performing legal function and a culture that encourages autonomy, growth and cross‑disciplinary work, this is an exceptional opportunity for a mid‑level lawyer seeking breadth, impact, and progression. The firm operates across EMEA and APAC and maintains a dynamic, non‑siloed legal team. Lawyers are encouraged to explore varied workstreams, from segregated mandates and IMAs to derivatives, restructuring and broader commercial contracting, ensuring continuous development in a supportive flat-structured environment. The Opportunity Our client is seeking a Legal Counsel to join their highly respected Legal team. This position has arisen due to team evolution and increased institutional and segregated mandate activity. You’ll work closely with senior stakeholders across the business, supporting institutional clients, advising on derivatives/trading arrangements, and providing commercial and regulatory legal guidance. This role blends institutional fund work, derivatives oversight, commercial contracts, and strategic projects, offering a genuinely varied in‑house experience in a business that is evolving quickly and open to innovation. Key Responsibilities You will work across the business on matters including: • Institutional mandates & segregated account agreements, • Oversight of derivatives & trading arrangements, working closely with external counsel, • Transactional matters, including unlisted equity and debt restructuring projects, • Commercial contracts, including distribution agreements and third‑party service provider arrangements, • Regulatory matters, particularly UCITS, AIFMD and MiFID considerations, • Supporting cross‑business stakeholders including Institutional, Operations, Compliance and senior leadership, • Contributing to team know‑how, precedents and continuous improvement About You Essential Experience • Qualified Solicitor with 3-6 PQE (top‑tier private practice or strong in‑house background), • Financial services/asset management experience, with knowledge of UCITS, AIFMD, MiFID, • Strong experience drafting and negotiating IMAs, segregated account terms, and institutional arrangements, • Working knowledge of derivatives documentation and managing external counsel, • Strong commercial awareness with the ability to advise the business pragmatically, • Excellent stakeholder management and communication skills Desirable but not essential • Experience with unlisted equity or debt restructuring matters, • Previous in‑house or secondment experience, • Understanding of the FCA Handbook and Consumer Duty considerations Personal Characteristics • Client‑centric, pragmatic, collaborative, • High integrity, proactive, and comfortable influencing stakeholders, • Enjoys working across varied legal areas (non‑siloed team environment) Why This Role? • Exclusive search: candidates will only be represented for this role through us, • Exposure to a broad mix of funds, IMAs, derivatives and strategic projects, • Opportunity to grow in a senior, collaborative legal team with genuine development potential, • Join a business that embraces agility, innovation and cross-skill development How to Apply For a confidential conversation, please reach and apply via LinkedIn Jobs. We are managing this brief exclusively, so early engagement is encouraged.

The Role: Senior Maintenance Manager Location: London Sector: QSR / Retail Salary: £65,000 + Benefits + Perks I am working with one of my favourite foodie brands on this cracking new role for a Senior Maintenance Manager. The role will be based in central London but will have a national reach as you will be responsible for Maintenance across the estate 20 sites All About you As Senior Maintenance Manager, you will report to the Property Director and lead and deliver day-to-day repair and maintenance across the estate. You will manage and develop a small team, coordinate external contractors and work collaboratively with the Operations team. You will work to ensure efficient, safe, compliant, and cost-effective solutions for both planned and reactive maintenance. We are looking for someone who is happy to be hand- on, visible and present in the business and who can prioritise tasks to ensure continuous improvement. Key Responsibilities • Lead and optimise repairs and maintenance activity across the UK estate, • Develop the CAFM system to best support the group at all levels, • Coordinate and prioritise reactive and planned maintenance work through the helpdesk function., • Manage and support a small team including performance reviews., • Manage external contractors and providers, ensuring quality, value for money, and adherence to SLAs., • Ensure all statutory maintenance, health and safety, and compliance requirements are met., • Manage the repairs and maintenance budget, including cost control and forecasting., • Coordinate and manage the annual “upgrade” programme and associated budget., • Support ESG initiatives through energy efficiency, water conservation, and sustainable maintenance practices., • Provide clear reporting and insight to the Property Director on performance, risks, and priorities., • Relevant technical or maintenance qualifications are desirable, but not essential. To be considered, please send your CV to To view all our vacancies, go to , You must be able to live and work in the UK without restriction

Our client, a leading property investment and development business based in Central London, is seeking an experienced Technical Services Manager to oversee the delivery, performance, and continuous improvement of building services across a high‑quality commercial portfolio. This is a fantastic opportunity for a proactive, solutions‑focused professional who thrives in a fast‑paced environment and enjoys working closely with internal stakeholders, external partners, and occupiers to ensure buildings operate at their best. Key Responsibilities • Lead the day‑to‑day management of all M&E and technical services across a diverse Central London portfolio., • Oversee planned and reactive maintenance, ensuring statutory compliance and best‑in‑class service delivery., • Manage service providers, contractors, and specialist consultants, driving performance, value, and accountability., • Support capital works, refurbishments, and lifecycle projects from planning through to completion., • Monitor building performance, energy usage, and sustainability initiatives, identifying opportunities for improvement., • Provide technical expertise to asset managers, development teams, and senior stakeholders., • Maintain accurate records, reporting, and documentation in line with regulatory and internal standards., • Build strong relationships with occupiers, ensuring a responsive and customer‑centric approach. About You • Strong technical background in building services, ideally with experience in commercial real estate., • Proven track record managing M&E operations, contractors, and compliance within a property or FM environment., • Confident communicator with the ability to influence, challenge, and collaborate across teams., • Comfortable working in a dynamic, evolving business with a hands‑on, solutions‑driven mindset., • Relevant qualifications (e.g., electrical/mechanical engineering, IWFM, HNC/HND) are advantageous.

We are seeking an experienced HR Manager – UK & IRE to support a leading pharmaceutical organisation in their global restructure. This role will act as a trusted partner to business leaders, providing strategic and operational HR expertise across UK and Ireland markets while ensuring alignment with global HR frameworks and local regulations. Key Responsibilities • Partner with regional and country leaders to deliver HR solutions aligned with business strategy, • Provide expert guidance on employee relations, performance management, talent development, and organizational design, • Support change management initiatives, including restructurings, transformations, and M&A integration, • Ensure compliance with UK and Ireland labour laws, works councils, and local HR practices, • Contribute to the rollout and continuous improvement of global HR policies and programs, • Collaborate with global HR teams on talent, DE&I, rewards, and workforce planning initiatives, • Use HR data and insights to support decision-making and improve people outcomes Qualifications & Experience • Bachelor’s degree in Human Resources, Business Administration, or a related field, • 3+ years of progressive HR experience, ideally within a multinational or pharmaceutical/life sciences environment, • Strong knowledge of UK & IRE employment law and HR practices, • Proven experience partnering with senior stakeholders in a complex, matrixed organization, • Excellent communication, influencing, and stakeholder management skills, • Ability to balance strategic thinking with hands-on execution, • Fluent in English; additional European languages are a strong advantage What We Offer • Opportunity to work with a purpose-driven organization improving patient lives globally, • Exposure to senior leadership and complex international HR projects, • Competitive compensation and benefits package, • Flexible working arrangements and an inclusive, collaborative culture

4 days a week in the office The Operations Implementation Associate will support the implementation of investment propositions, oversee daily operations, and ensure accurate and timely reporting. This role requires extensive experience in DC pensions operations, strong technical and regulatory knowledge, and the ability to manage complex projects and stakeholder relationships. Key Responsibilities • Oversee and execute day-to-day operational tasks to maintain high-quality service for UK DC retirement solutions., • Ensure investment propositions are implemented effectively, adhering to platform and regulatory requirements., • Manage business-as-usual (BAU) changes, including fund launches, transitions, and other investment-related updates., • Support delivery of investment proposition developments, including transformational projects to enhance default investment solutions., • Maintain accurate portfolio data for performance reporting and ensure timely submission of external data., • Conduct daily portfolio reconciliations and implement trading instructions from the investment team., • Ensure compliance with FCA investment regulations and other relevant regulatory frameworks (e.g., Value for Members, Consumer Duty, Sustainable Disclosure Regulations)., • Assist with commercial calculations and assess the impact of investment change initiatives., • Prepare clear and accurate materials for clients and internal stakeholders, including steering groups, governance committees, and trustees., • Liaise closely with internal teams, external providers, and platform partners., • Continuously identify opportunities to improve processes, with a focus on automation, data accuracy, and operational efficiency., • Proven experience in DC pensions operations or delivery, ideally within an asset manager, provider, or consultancy., • Strong understanding of investment products, distribution, and UK DC pensions regulatory environment., • Demonstrated ability to manage complex projects and BAU changes in a multi-asset or DC setting., • Excellent numeracy skills, with experience handling large datasets., • Proficient in Microsoft Office (Excel, PowerPoint); programming skills are advantageous., • Strong organizational skills, attention to detail, and ability to prioritize multiple tasks effectively., • Excellent communication skills, with the ability to build strong relationships with colleagues, stakeholders, and external partners., • Commercially minded, able to navigate technical investment challenges., • Organized, detail-oriented, and process-focused., • Flexible and adaptable, capable of working independently or collaboratively., • Proactive in identifying and implementing operational enhancements., • Strong interest in financial services and the UK retirement savings market., • Able to build trust and credibility with internal and external stakeholders.

Our client is a well-established subscription marketing and fulfilment agency with over 35 years’ experience supporting leading newspaper and magazine publishers. They provide end-to-end subscription solutions across acquisition, retention, fulfilment, customer care, payments and analytics, helping media brands grow and optimise recurring revenue across print and digital. This is a senior leadership role with genuine commercial ownership. You’ll lead a portfolio of subscription clients, manage a small team, and work closely with the Managing Director to shape strategy, drive profitability and support long-term business growth. Responsibilities include: • Own and grow a portfolio of subscription clients, leading strategy, performance and long-term partnerships, • Take full commercial responsibility across accounts including budgeting, modelling, pricing and profitability, • Lead, mentor and develop Account Managers and the Subscriptions Manager, • Oversee campaign delivery (BAU, reactivation and retention), ensuring strong reporting, insight and continuous improvement Requirements include: • Proven senior account leadership experience within subscriptions, media, marketing or a related recurring revenue environment, • Strong commercial and financial management experience, including budget ownership and modelling, • Confident client leader, comfortable operating at senior stakeholder level, • Highly organised, hands-on and data-driven, with advanced Excel capability This is an opportunity to play a pivotal role in a specialist, partnership-led business where you’ll balance strategic leadership with practical delivery and have real influence over growth and direction.

Interim Inside IR35 HR Employee Experience Lead Rate: £500–£600/day umbrella Hybrid: Onsite 3 Days Per Week Sector: Public Sector Location: North London Important Note: This is not a traditional Employee Relations–focused role. The emphasis is on Employee Experience. This position is responsible for shaping and delivering a positive, consistent employee experience across the full HR lifecycle. Through high-quality HR advice, onboarding, learning & development, and people-focused change initiatives, you will ensure employees feel supported, engaged, and set up to succeed. This is not an HR Business Partner role. Instead, it is a hands-on HR Manager position with responsibility for selected ER matters, L&D initiatives, and team leadership. The role is operationally focused, requiring someone who can balance day-to-day HR delivery with continuous improvement of the employee journey. Core Responsibilities • Support AD of HR to deliver consistent employee experience, • Lead employee relations activity, • HR advisory + manager guidance, • Induction + some L&D, • Support change projects, • Improve responsiveness and reliability of HR service, • Help managers become more self-sufficient, • Manage part of HR team Key Requirements • Senior HR professional level, • Strong ER case management experience, • Comfortable with complex/high-risk cases, • Hands-on operational leader, • Proactive, organised, delivery-focused

We’re looking for a commercially driven Senior Ecommerce Manager for our premium client. A key focus of this role is Shopify and CMS leadership. You will own and optimise the Shopify ecosystem, ensuring best-in-class merchandising, conversion, and scalability. You’ll play a central role in CMS management and replatforming, defining requirements, supporting migrations, and driving continuous onsite improvement in partnership with Digital Product and UX teams. As a senior leader, you will manage prioritising workload and elevating best practices across Shopify and CMS tools. To be successful, you’ll bring strong experience in a senior ecommerce role, ideally within a DTC or beauty brand, with hands-on Shopify expertise and proven involvement in CMS replatforming or major platform enhancements. You’ll be data-led, strategic yet hands-on, highly organised, and confident, driving growth beyond discount-led tactics. To apply, please get in touch with Jarrad Macdonald at Blu Digital Recruitment. Senior Ecommerce Manager / Shopify / CMS Replatforming / Ecommerce Trading / DTC / Beauty role

Head of CRM - B2B/ B2C High Growth Consumer Brand Salary: Up to £75,000 plus a generous package and benefits. London - Hybrid Fella & Jones is exclusively partnered with a high-growth premium brand founded by a well known celebrity and seeing double digit growth. The brand is scaling rapidly and investing in data-led marketing to drive long-term customer value. They are at an exciting stage of growth with strong momentum across product innovation, customer acquisition, and brand awareness. As part of this journey, they are strengthening thier CRM capability as a core growth engine. This role sits at the centre of the customer strategy, subscription model, with ownership of lifecycle, retention, and loyalty initiatives. Head OF CRM As Head of CRM, you will own the end-to-end customer lifecycle across multiple audiences and sales channels including B2B and B2C. Your focus will be on increasing customer lifetime value (LTV) by driving acquisition efficiency, repeat purchase, subscription or membership engagement, and long-term retention. Connecting data across platforms to unlock deeper customer insight, powering smarter segmentation, more relevant messaging, and clearer performance reporting. The role works closely with wider teams and has real input into commercial and product decisions. The Role as Head Of CRM • Set the direction for customer communications across every stage of the lifecycle, • Deliver programmes focused on maximising long-term customer value and retention, • Bring together data from multiple sources to create meaningful customer insight and segmentation, • Oversee both continuous CRM activity and campaign-led communications, • Build and evolving retention, loyalty, and lifecycle initiatives at scale, • Roll out automated and personalised journeys across key customer touchpoints, • Establish robust CRM standards, processes, and ways of working, • Creat clear performance metrics to track impact, effectiveness, and return on investment, • Work closely with teams across the business to ensure a joined-up customer experience, • Leading testing and optimisation plans to drive continuous improvement What We are looking for: • Proven experience operating at Senior CRM Manager level or above, including Head of CRM or Lifecycle Marketing Lead roles, gained within food & beverage, FMCG, or high-growth brands., • Strong background in subscription or membership-based models and ideally both B2B and B2C channels., • Deep understanding of retention, churn drivers, and LTV optimisation, • Experience working with multiple customer data sources and platforms, • Highly data-driven, with strong strategic and executional capability, • Confident communicator, able to work with 3rd party and key stakeholders

The Consultancy Group are working with a Global Consulting business on a Project Controlling Manager opening. The UK Project Controlling Manager is responsible for ensuring financial performance, governance, and data integrity across the UK group’s engineering and IT work packages and fixed-price projects. Operating within a dual-system environment — combining ERP financial data and operational project reporting tools — the role ensures reconciliation between systems, maintains data accuracy, and drives process automation. The position leads a small international team of Project Controllers and acts as a key business partner to Technical Leadership, Division Directors, and Finance. Main Duties & Responsibilities Performance Monitoring & Reporting • Monitor and analyse project KPIs including margin, revenue consumption, WIP, and backlog., • Deliver ad-hoc performance insights to Technical Leadership and UK Management., • Produce monthly project and portfolio performance reviews for UK Leadership and the Alten Group., • Ensure forecasts are aligned with realistic delivery plans, resource assumptions, and subcontractor utilisation., • Develop and automate reporting and forecasting tools using Power BI, Power Query, Python, SQL, or equivalent., • Own the semester target-setting process underpinning the performance management framework., • Enhance system interfaces and drive the digitisation of project controlling processes., • Support group-wide initiatives in data governance, process harmonisation, system upgrades, and automation. Cost Control & Profitability Management • Monitor labour costs, resource deployment, subcontractor spend, and procurement against budget., • Analyse margin erosion drivers including scope variation, delivery inefficiencies, and rate card compliance., • Identify risks and recommend corrective actions in partnership with Project Managers. Revenue Recognition, Compliance & Data Integrity • Apply IFRS 15 principles to long-term engineering and IT projects., • Validate WIP, accruals, deferrals, and revenue recognition entries within the ERP system., • Coordinate with Financial Controlling and support internal and external audits., • Ensure alignment and consistency between ERP data and operational project systems., • Oversee accurate project setup across financial and operational platforms. Leadership & Team Development • Lead and develop a team of two UK-based Project Controllers and one Junior Controller in Porto., • Manage workload planning, priorities, and delivery timelines., • Strengthen team capabilities in financial analysis, data management, BI tools, and project governance., • Foster a culture of accuracy, ownership, and continuous improvement.

We are supporting a global, high profile organisation as they appoint a Workday Manager to join their global HR technology function. This is a hands-on leadership role within a mature, internationally deployed Workday environment, covering a broad portfolio of regions and acting as a senior functional authority across HCM Core and beyond. This role is offered with a hybrid working pattern with 3 days onsite in London each week. Salary is in the region of £90,000 + Bonus + Excellent Benefits You will take significant ownership of projects and continuous improvement initiatives, while providing both direct and indirect leadership within a highly visible global team. Required Profile • Extensive hands-on Workday HCM Core knowledge, • Workday configuration skills spanning multiple modules, • Strong track record of delivering system optimisation and enhancement initiatives, • Experience leading projects within an international Workday environment, • Ability to provide direct or indirect leadership within a functional team, • High standards around governance, documentation and change control, • Credibility when engaging with senior international stakeholders, • Experience operating across multiple regions and time zones, • Expertise in at least one of the following: Workday Adaptive, Workday UK Payroll, Extend, ServiceNow implementation (or similar service management platforms), Workday Help, Workday Benefits., • Proximity to London and openness to work 3 days each week onsite (none-negotiable) Whether your background is in-house or consulting, this is an excellent opportunity to step into a senior in-house leadership role within a prestigious global organisation, playing a key role delivering Workday HCM strategy and optimisation across international markets. If you bring deep HCM Core expertise and are ready to take on broader responsibility within a global team, we would be keen to speak with you. For more details, or to apply, please click the link or contact Wayne Costello

ACCOUNT MANAGER – POS / PRINT • £35k - £45k, • Annual Bonus, • hybrid role ROLE DETAILS Client Relationship Management: • Build and maintain strong relationships with senior client stakeholders, ensuring high levels of client satisfaction., • Lead and develop a team of Account Managers and Account Executives., • Ensure the team delivers high-quality services that meet client specifications, deadlines, and business targets., • Ensure the team consistently meets operational and financial targets set by the business., • Oversee the execution of services, ensuring they are delivered on time and to the required standards., • Deliver exceptional customer service to clients by anticipating their needs and exceeding expectations., • Regularly assess individual and team performance against set goals and targets., • Work closely with the Account Director to ensure overall alignment with business goals and strategy. ESSENTIAL EXPERIENCE Account Management • In-depth knowledge of campaign management, print processes, and collate/pack operations., • Effective communication and management of client stakeholders to exceed expectations., • Ability to build and maintain rapport naturally with clients., • Comfortability in analysing financial data and producing reports accurately., • Proven experience in leading teams and motivating others to achieve objectives.

Role : Associate Manager - Client Services/ Associate Director of Sales Technology : Sales and Client Relationship Management - Telcom domain Location : London, UK Compensation : Competitive (including bonus) Telco domain experience is preferred. What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Telecom, • Strong Business Development (HUNTING current accounts) / Relationship management / Account management is required, • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

Join a fast-paced, dynamic environment at the heart of the beauty and wellness industry. This is a key role driving excellence across operations, logistics, and B2B wholesale fulfilment. The Role We’re looking for a confident and experienced Operations Manager to lead a collaborative team and oversee the smooth running of all order processing and dispatch operations. This is a hands-on role where you’ll work closely with internal teams, warehouses, and sales to ensure an exceptional customer experience and continuous improvement across the board. Key responsibilities include: • Leading and managing the Operations team, assessing workloads and allocating accounts, • Managing and developing the team through weekly catch-ups and tailored development plans, • Managing the full operational process, responding to follow-up queries and customer needs, • Maintaining strong working relationships with warehouse partners and improving fulfilment processes, • Updating warehouse teams on B2B requirements such as kitting and reworks, • Overseeing order fulfilment, export documentation, and compliance paperwork, • Acting as the point of escalation for urgent issues and key projects, • Collaborating with the Head of Operations on system and warehouse improvements (e.g. EDI integration), • Supporting credit control with account reconciliation, • Working with the Ecommerce team to resolve stock/order issues and reduce web errors, • Creating reports to monitor open orders and support wider business decisions, • Providing weekly updates on operational performance and ongoing projects, • Supporting Sales teams across various territories and planning seasonal product launches, • Driving the S&OP process through post-activity evaluations How You’ll Dazzle Us • You’ve got proven experience managing operational teams within a fast-moving business, • You’re a strong communicator who builds trusted relationships across departments, • You thrive under pressure, love improving processes, and have a sharp eye for detail, • You’re confident using ERP systems (such as SAP or Business Central), • You take ownership and have a proactive, solution-focused mindset, • You’re comfortable reporting to senior leadership and contributing to business-wide strategy, • Your time management and organisational skills are second to none, • You’ve got experience working across B2B, wholesale and ecommerce functions

Legal Counsel– Exclusive Mandate | Leading Global Asset Manager | London (Hybrid working) Location: London (3 days in office) Salary: Competitive + discretionary bonus + benefits PQE: 3–6 years About Our Client We are exclusively partnered with one of the UK’s leading global asset managers, an established investment house with a long-standing reputation for high‑quality active management across public markets, regulated funds, fixed income, equities, alternatives and institutional mandates. With a collaborative, high‑performing legal function and a culture that encourages autonomy, growth and cross‑disciplinary work, this is an exceptional opportunity for a mid‑level lawyer seeking breadth, impact, and progression. The firm operates across EMEA and APAC and maintains a dynamic, non‑siloed legal team. Lawyers are encouraged to explore varied workstreams, from segregated mandates and IMAs to derivatives, restructuring and broader commercial contracting, ensuring continuous development in a supportive flat-structured environment. The Opportunity Our client is seeking a Legal Counsel to join their highly respected Legal team. This position has arisen due to team evolution and increased institutional and segregated mandate activity. You’ll work closely with senior stakeholders across the business, supporting institutional clients, advising on derivatives/trading arrangements, and providing commercial and regulatory legal guidance. This role blends institutional fund work, derivatives oversight, commercial contracts, and strategic projects, offering a genuinely varied in‑house experience in a business that is evolving quickly and open to innovation. Key Responsibilities You will work across the business on matters including: • Institutional mandates & segregated account agreements, • Oversight of derivatives & trading arrangements, working closely with external counsel, • Transactional matters, including unlisted equity and debt restructuring projects, • Commercial contracts, including distribution agreements and third‑party service provider arrangements, • Regulatory matters, particularly UCITS, AIFMD and MiFID considerations, • Supporting cross‑business stakeholders including Institutional, Operations, Compliance and senior leadership, • Contributing to team know‑how, precedents and continuous improvement About You Essential Experience • Qualified Solicitor with 3-6 PQE (top‑tier private practice or strong in‑house background), • Financial services/asset management experience, with knowledge of UCITS, AIFMD, MiFID, • Strong experience drafting and negotiating IMAs, segregated account terms, and institutional arrangements, • Working knowledge of derivatives documentation and managing external counsel, • Strong commercial awareness with the ability to advise the business pragmatically, • Excellent stakeholder management and communication skills Desirable but not essential • Experience with unlisted equity or debt restructuring matters, • Previous in‑house or secondment experience, • Understanding of the FCA Handbook and Consumer Duty considerations Personal Characteristics • Client‑centric, pragmatic, collaborative, • High integrity, proactive, and comfortable influencing stakeholders, • Enjoys working across varied legal areas (non‑siloed team environment) Why This Role? • Exclusive search: candidates will only be represented for this role through us, • Exposure to a broad mix of funds, IMAs, derivatives and strategic projects, • Opportunity to grow in a senior, collaborative legal team with genuine development potential, • Join a business that embraces agility, innovation and cross-skill development How to Apply For a confidential conversation, please reach and apply via LinkedIn Jobs. We are managing this brief exclusively, so early engagement is encouraged.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit ___, or follow us on ___and ___. Oliver Wyman is seeking an AI Product Enablement Manager to join our Quotient team in London. The Quotient Inside AI Product Enablement Manager leads the day-to-day execution of the AI Capability & Enablement function within Quotient Inside. Operating at the intersection of Product Strategy and Product Delivery, this role translates firm-wide AI priorities into structured coaching, triage, experimentation, and scalable guidance. This role serves as a linchpin between strategic intent and practical execution, owning the operating rhythms, stakeholder coordination, and workflow management that enable AI usage to scale responsibly across Oliver Wyman. The AI Product Enablement Manager is both hands-on and systems-oriented, ensuring high-quality enablement while identifying patterns, gaps, and improvement opportunities. Please Note: Oliver Wyman/Marsh operates a hybrid working policy of at least 60% in-office attendance Key responsibilities will include Execution & Operating Model Delivery • Leading the day-to-day operations of the AI Capability & Enablement function, ensuring coaching, triage, experimentation, and standards-setting activities run effectively, • Designing and managing structured workflows for intake, routing, escalation, and feedback loops, • Tracking key performance indicators (e.g., adoption patterns, recurring use cases, response time, enablement effectiveness) and recommending course correction Community Engagement & Triage • Monitoring OW channels and serve as a clearing house for responding to AI questions and actioning requests, • Assess inbound needs and route appropriately: direct bugs or platform issues to formal feedback mechanisms, guide general AI usage questions to living exemplars, prompt libraries, or training materials, connect teams tackling similar use cases across Oliver Wyman and Marsh Coaching & AI Experimentation • Providing AI coaching through office hours, working sessions, and 1:1 support with colleagues who reach out via feedback channels, • Guiding colleagues in translating ambiguous problems into AI-solvable use cases, • Conducting hands-on experimentation with AI tools, including: meta-prompting refinement, custom GPT configuration and workflow prototyping Pattern Capture & Institutional Learning • Identifying recurring patterns across user requests and use cases, • Synthesizing insights into reusable artifacts (living exemplars, blog posts, short demos, structured guides), • Contributing learning inputs to Product Strategy and the Director of AI Product Enablement Stakeholder Coordination & Project Leadership • Leading discrete enablement initiatives from planning through execution (e.g., rollout of new prompting standards, custom GPT playbooks, adoption pilots), • Coordinating cross-functional contributors across Product Strategy, Design, Training & Comms, and platform teams Who we are looking for… • You’ll have at least 6 years of experience in AI enablement, digital delivery, product operations, project management, or related roles, • Demonstrated experience of leading cross-functional initiatives with defined deliverables, • Hands-on experience in working with AI tools and workflows (e.g., custom GPTs, prompt engineering, AI assistants), • Experience of operating in professional services or complex, matrixed environments preferred Additionally, you’ll be: • A structured operator with strong project management and facilitation skills including coaching, • Committed to AI experimentation fluency (meta-prompting, workflow testing, custom GPT exploration), • A strong stakeholder coordination and communication skills, • A natural analytical thinker capable of identifying patterns and synthesizing insights, • End-user obsessed and committed to practical impact, • Comfortable in balancing independence with alignment to strategic direction Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. ___ Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Role: Guidewire Overall Release Lead Role Location: London Salary: Competitive (based on experience) + benefits Level: CL6 – Senior Manager Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services, we are known for. About the role: We are seeking a highly experienced Guidewire Overall Release Lead (Senior Manager) to oversee the end-to-end release management and delivery of Guidewire-based transformation programs. This leadership role is critical in ensuring successful planning, coordination, and execution of releases across PolicyCenter, BillingCenter, ClaimCenter, and associated integrations. The ideal candidate will have a strong background in Guidewire implementations, stakeholder management, and scaled agile delivery. Key Responsibilities: • Lead the overall release planning and execution for Guidewire InsuranceSuite implementations., • Define and manage release schedules, cutover plans, and deployment strategies across multiple workstreams., • Coordinate with functional leads, technical architects, QA teams, and client stakeholders to ensure readiness and alignment., • Establish governance frameworks for release management, including risk mitigation, change control, and escalation protocols., • Drive continuous improvement in release processes, automation, and DevOps enablement., • Ensure compliance with regulatory and security standards during release cycles., • Act as a single point of contact for release-related communications and reporting to senior leadership., • Support Guidewire upgrades, cloud transitions, and multi-region deployments. Job Qualifications: • 10+ years of experience in IT delivery with at least 5 years in Guidewire program leadership roles., • Proven track record of managing large-scale Guidewire releases across PolicyCenter, BillingCenter, and ClaimCenter, • Strong understanding of Guidewire Cloud Platform (GWCP), integration frameworks, and deployment models., • Experience in release management, environment strategy, and cutover planning., • Knowledge of Scaled Agile Framework (SAFe), DevOps practices, and CI/CD pipelines., • Excellent stakeholder management and communication skills., • Experience working with London Market insurers and regulatory environments is preferred. What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes up to 30 days’ vacation per year, private medical insurance and 3 extra days leave per year for charitable work of your choice! About Accenture Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 750,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law. Accenture reserves the right to close the role prior to this date should a suitable applicant be found.

We are exclusively partnering with a leading, globally recognised organisation in the entertainment technology and music sector — a business truly built for music lovers. With a collaborative EMEA team of 80–90 employees, they combine innovation, creativity and commercial excellence, and are now looking for a confident, experienced HR Generalist to join their close-knit HR function. This is a high-impact, operational HR role within a lean team consisting of four. You will be a key partner to managers across the business — advisory, solutions-driven and credible — not administrative. This role is ideal for an experienced, CIPD Level 5 qualified HR professional who can confidently own processes end-to-end, build strong relationships, and operate with minimal supervision. Strategy sits with the EMEA HR Manager — you will support and roll out initiatives — but your core focus will be operational excellence, employee relations and trusted business partnering. We are looking for someone personable, well-presented and commercially aware — someone who can quickly build rapport with managers and stakeholders internally and externally. Key Responsibilities Business Partnering & Advisory • Act as a trusted HR advisor to managers across performance, conduct and employee relations., • Provide pragmatic, compliant and solutions-focused guidance., • Own ER cases from start to finish with confidence and integrity., • Support workforce planning and organisational development initiatives., • Oversee day-to-day HR processes ensuring compliance and efficiency., • Maintain HRIS systems, reporting and data integrity., • Support payroll and benefits processes when required., • Assist with remuneration cycles and benefits renewals., • Support performance management frameworks and improvement plans., • Partner with managers on learning pathways and capability building., • Support HR system and policy enhancements., • Identify opportunities to streamline processes., • Contribute to best-practice HR standards across EMEA. About You • CIPD Level 5 minimum (essential)., • 3–5+ years’ experience in a true HR Generalist capacity., • Strong HR operational experience — not purely wellbeing or engagement focused., • Confident communicator with excellent presentation skills., • Experienced in managing ER cases independently., • Comfortable supporting UK and ideally European teams., • Able to build authentic relationships quickly — personable, professional and solutions-driven., • Demonstrable longevity in previous roles., • Team-oriented but self-sufficient — you won’t need heavy supervision., • Commercially aware and well-groomed, representing HR with credibility. Culture & Values The organisation champions inclusivity, respect, humility and trust. They are committed to creating a supportive environment where every individual can perform to their full potential, regardless of background or identity. Why Apply? This is an opportunity to join a highly regarded name in the music and entertainment technology space, working in a collaborative, creative and commercially driven environment. You will have real ownership, meaningful stakeholder exposure and the chance to shape operational HR delivery across EMEA. If you are an experienced HR professional who thrives on partnering with managers, delivering practical solutions and owning processes end-to-end — we would love to hear from you.

Senior Technical Support Manager (Global Director) Core & Digital Banking | SaaS & Cloud Platforms Own Platform Resilience. Lead Global Support Transformation. 📍 Location: London 🆔 ANKH ID: 233 Why This Role Matters This is a global leadership role at the heart of a cloud-enabled banking platform, where customer trust, platform resilience, and operational excellence directly impact revenue, reputation, and long-term growth. As Senior Technical Support Manager, you will own the evolution of a worldwide support organization supporting mission-critical core and digital banking platforms. Your mandate is not just to “run support”, but to transform how support operates in a SaaS-first, always-on banking environment. This role is ideal for a senior leader who wants enterprise-scale influence, visibility at executive level, and ownership of one of the most critical functions in a modern fintech. The Opportunity Our client is a global fintech innovator delivering core and digital banking solutions to banks across multiple regions. As the platform footprint and SaaS adoption continue to scale, the Support function is being repositioned as a strategic capability, not a reactive one. You will lead this shift — redefining operating models, strengthening governance, and ensuring customers experience reliability, transparency, and confidence at scale. What You Will Own • Global ownership of incident, problem, and escalation management across enterprise banking customers, • Team Leadership of a Global Team of 30+, • Leadership of the transition to a cloud-first, SaaS-aligned support model, including tooling, processes, and engagement frameworks, • Executive-level communication and ownership during critical platform events, acting as the senior escalation authority, • Operational governance covering SLAs, regulatory compliance, security, and data-privacy requirements, • Build, scale, and lead a high-performing global support organisation, including strategic expansion of the Lisbon hub, • Oversight of implementation-to-support transitions, ensuring Day-2 readiness and knowledge continuity, • Deep collaboration with Product, Engineering, IT, and Services to improve root-cause resolution and platform stability, • Introduction of automation, AI, and proactive monitoring to reduce incident volume and resolution time, • Continuous improvement of global support standards, metrics, and customer experience, • Representation of Support in senior leadership forums, influencing roadmap and investment decisions What Makes You a Strong Fit • 10+ years in senior technical customer support or service leadership roles, ideally within banking or financial technology, • Proven experience leading global, distributed teams in complex, regulated environments, • Strong understanding of on-premise and SaaS/cloud support operating models, • Demonstrated success driving operational transformation, not just steady-state operations, • Deep experience with incident management, escalation governance, and executive communication, • Ability to operate calmly and decisively in high-urgency, high-visibility situations, • Strong stakeholder management skills across Product, Engineering, and Commercial leadership, • Willingness to work across time zones and travel occasionally Relevant Technology & Industry Exposure Experience supporting platforms or services from vendors such as: Temenos, Mambu, Backbase, nCino, SAP Fioneer, FIS, Finastra, Oracle Banking, Avaloq, TCS BaNCS, Thought Machine, Infosys Finacle, Q2, Sopra Banking Software, Intellect Design Arena, Tuum, 10x Banking, Fiserv, or similar enterprise banking platforms. Why Join • Global ownership of a mission-critical function within a leading fintech, • Direct impact on platform reliability, customer trust, and SaaS scalability, • High visibility with executive leadership, • Opportunity to shape how enterprise banking support operates in a cloud-first world Application Details Only shortlisted candidates will be contacted. Applications without a detailed CV or without meeting the core requirements will not be considered. If you do not hear from us within 15 days, your profile will be retained for future opportunities.

Service Delivery Manager Company: Albany Beck Engagement: Permanent (Immediate Start) Location: London (Hybrid) About Albany Beck Albany Beck is a Management Consultancy focused on delivering specialist transformation solutions to Financial Services clients. We combine deep industry expertise with modern delivery practices, enabling clients to scale effectively while offering meaningful, long‑term career development for our people. Joining Albany Beck means being part of a consultancy committed to learning, professional growth, and delivering exceptional client outcomes. Role Overview The Service Delivery Manager is responsible for overseeing the successful delivery of client engagements across Albany Beck’s Financial Services portfolio. This role ensures that projects run smoothly, clients receive excellent service, and delivery teams are supported and high‑performing. The Delivery Manager acts as a core member of the consulting function, bringing structure, clarity, and leadership to engagements. While not a sales role, the Delivery Manager plays an important part in shaping proposals, supporting commercial conversations with realistic delivery insight, and identifying opportunities for continued client value. This is a hands‑on delivery leadership role suited to someone who embodies the fundamentals of great consulting: structured problem solving, strong communication, stakeholder confidence, and the ability to turn project objectives into actionable delivery plans. Key Responsibilities Client Delivery & Engagement Leadership • Lead the delivery of multiple client engagements, ensuring high‑quality outcomes and alignment to project objectives., • Act as a trusted point of contact for client stakeholders, providing clarity, updates and proactive issue management., • Ensure all work aligns to the agreed Statement of Work (scope, deliverables, milestones, timelines, commercials)., • Maintain oversight of delivery health, risks, dependencies and quality., • Support consultants on engagements with guidance, structure and problem‑solving support. Project Oversight & Team Management • Provide leadership and day‑to‑day oversight across delivery teams, ensuring clarity of objectives and strong performance., • Handle personnel matters relating to project performance, wellbeing, expectations and general people leadership., • Coach Delivery Managers, Consultants, Analysts and client‑side team members., • Foster a culture of collaboration, accountability and continuous improvement. Consulting Excellence & Structured Problem Solving • Apply structured thinking to break down client problems and shape delivery approaches., • Help clients articulate objectives, define success criteria and understand trade‑offs., • Support the creation of project deliverables, frameworks and recommendations. Governance, Reporting & Assurance • Maintain effective governance across engagements (status reporting, RAID logs, change control, delivery cadence)., • Ensure accurate internal reporting on delivery health, financials, team capacity and client sentiment., • Uphold delivery standards and contribute to continuous improvement of methodologies and tooling. Commercial Awareness & Proposal Support • Work with the Sales, Talent Acquisition and Head Office teams to shape realistic and deliverable proposals., • Contribute to SoW creation, resourcing plans, timelines and delivery approaches., • Identify opportunities for follow‑on work, cross‑sell, or value extension based on delivery insight — in partnership with the sales team., • Support smooth mobilisation and transition from sales to delivery. Knowledge Creation, Thought Leadership & Market Insight • Contribute to the development of delivery methodologies, templates and best‑practice toolkits., • Support knowledge creation on Financial Services topics, regulatory themes and domain developments., • Participate in the creation of thought leadership and market commentary., • Help build Albany Beck’s intellectual capital and consulting toolkit. Key Skills and Experience Required • Proven experience managing delivery of consulting or professional services engagements., • Strong structured problem‑solving capability and ability to communicate complex ideas clearly., • Experience overseeing delivery teams, managing performance matters and supporting consultant development., • Strong understanding of delivery governance, SoWs, scope management, risks and reporting., • Ability to engage confidently with senior client stakeholders and build trusted relationships., • Commercial awareness with an understanding of delivery financials, SoW constructs and identifying value‑add opportunities., • Familiarity with Financial Services environments, ways of working and regulatory landscape. Desirable Experience • Experience delivering change, transformation, or technology‑enabled programmes., • Exposure to consulting proposal creation and opportunity shaping., • Knowledge of delivery frameworks or qualifications (PRINCE2, PMP, Agile, ITIL)., • Experience contributing to knowledge creation or thought leadership.

SRM Recruitment are supporting a FTSE listed client to recruit a Group FP&A Manager. We are seeking a qualified ACA/CA/ACCA currently working in a practice environment (Big 4 or otherwise) with working in Transaction Services, Deal Advisory, Transaction Advisory, Financial Due Diligence or Valuations team (or similar) probably with around 2-3 years PQE. Our client is a successful UK-listed Plc headquartered in London, with an excellent, high performing FP&A team. They focus on identifying candidates who relish and will thrive working in a fast paced and high pressure environment. The role partners closely with divisional finance teams, senior Group stakeholders (including the Executive Management team and Board), and Investor Relations to support decision-making, ensure consistency between internal and external reporting, and drive improved financial performance. Key Responsibilities: Group Planning & Forecasting • Coordinate and consolidate the Group budget, forecast, and long-range plan across multiple business units., • Review divisional submissions, challenging assumptions and ensuring alignment with Group strategy and targets., • Support scenario modelling and sensitivity analysis for key risks and opportunities. Performance Management & Analysis • Deliver high-quality Group performance analysis, including monthly, quarterly, and annual results., • Analyse variances versus budget, forecast, prior year, and market expectations., • Identify key performance drivers and emerging trends across the Group., • Prepare clear and concise commentary for senior management, Executive Committee, and Board reporting. PLC & External Reporting Support • Support the alignment between internal FP&A reporting and externally reported results, guidance, and disclosures., • Work closely with Investor Relations to support results presentations, analyst packs, and market queries., • Maintain an understanding of analyst expectations, consensus, and peer benchmarks. Business Partnering • Act as a key interface between Group Finance and divisional FP&A teams., • Support senior stakeholders with ad-hoc analysis and insight to inform decision-making., • Promote best practice in FP&A processes, reporting, and performance management across the Group. Governance, Controls & Continuous Improvement • Support improvements in planning, forecasting, and reporting processes, including automation and system enhancements., • Contribute to the development of FP&A capability within the Group. The successful candidate will be/have: • A qualified ACA, CA or ACCA working within a professional services firm, likely at Manager level with a Transaction Services, Data Analytics, FDD or Deal Advisory team (circa 2-4 years PQE), • Advanced Excel skills, including developing and maintaining complex models and performing scenario analysis, • Strong analytical mindset with the ability to identify key drivers and trends, • Commercially aware, with an understanding of how financial performance links to strategy, • Comfortable working with ambiguity and managing multiple priorities On offer: Competitive base salary + cash/car allowance + bonus + benefits

A forward-thinking organisation dedicated to supporting students as they transition into the professional world. By providing innovative technology, resources, and expert guidance, we help young people discover career paths that align with their skills and ambitions. The goal is not just about job placements; it's about fostering personal development, confidence, and a deeper understanding of career opportunities. Our client works collaboratively with employers, educational institutions, and technology partners to create seamless pathways for students and to ensure that employers find the most qualified candidates for their needs. Role Overview: Client Manager (Early Careers Recruitment) As a Client Manager, you will play a central role in executing recruitment campaigns within the early careers space. This operational role is focused on the seamless delivery of recruitment processes, ensuring that both clients and candidates experience a high standard of service. You will oversee the day-to-day operations of the recruitment campaigns, manage client relationships, and ensure a smooth pipeline from candidate attraction to successful hiring. You will be expected to drive the recruitment process, ensuring operational excellence, and providing consistent reporting and insights to clients on the progress of campaigns. Key Responsibilities Client Relationship Management • Manage a portfolio of client accounts, ensuring clear and proactive communication throughout the recruitment process., • Lead weekly client calls, providing updates on campaign progress, risks, and opportunities., • Maintain strong, transparent relationships with clients through effective operational delivery., • Support governance processes, including regular business reviews and performance assessments. Candidate Experience • Ensure all candidates have a positive, engaging, and inclusive experience at every stage of the recruitment journey., • Handle candidate communication, address queries, and manage expectations effectively., • Identify potential risks for candidate drop-offs and implement strategies to keep candidates engaged. Operational Management of Recruitment Campaigns • Oversee the end-to-end delivery of recruitment campaigns, from launch to hire., • Take ownership of key processes such as candidate attraction, screening, shortlisting, interview scheduling, and offer management., • Serve as the primary operational point of contact for clients throughout the campaign lifecycle. Pipeline Oversight, Reporting & Analytics • Manage candidate pipelines, ensuring timely and high-quality candidate flow., • Produce regular reports, analysing campaign performance against key metrics like diversity, equity, and inclusion (DEI)., • Use data to identify trends and risks, recommending adjustments to improve outcomes., • Conduct post-campaign reviews, providing actionable insights and recommendations for future campaigns. Collaboration and Team Contribution • Work closely with the Client Delivery Centre to ensure resources are effectively allocated to campaigns., • Monitor and evaluate operational performance across marketing effectiveness, candidate throughput, and hiring success., • Ensure all documentation, reports, and trackers are kept up to date and accurate., • Contribute to a collaborative team environment, focusing on continuous improvement and achieving exceptional results. Key Competencies & Traits • A team player who is motivated by collective success and willing to contribute beyond the immediate scope when needed., • Strong problem-solving skills, with the ability to work independently and seek support when necessary., • Professional and confident communication style, with excellent written and verbal skills., • Positive, can-do attitude and resilience in a dynamic, fast-paced environment., • Self-motivated with a commitment to personal development, learning about the industry, products, and customer needs., • Highly organised with exceptional time management skills and attention to detail., • Ability to quickly adapt to new systems, processes, and changing environments. Experience, Knowledge & Skills • Proven experience in early careers recruitment, managing the full recruitment lifecycle for graduates, interns, apprentices, and school leavers., • Comfortable with relationship management, both with clients and internal teams., • Proactive, efficient, and quick to learn, with strong organisational skills and the ability to prioritise effectively., • Strong analytical skills, using data to inform recruitment decisions and strategies., • Able to collaborate and communicate effectively with colleagues and clients., • Exceptional attention to detail and the ability to manage multiple tasks in a busy environment. If you would like to learn more - please apply now!

Product Manager • £55,000 -£65,000, • HQ Scotland | Remote working Our client is a high-growth, direct-to-consumer subscription brand operating in the pet care space, supporting tens of thousands of customers across the UK and now expanding internationally. Following 20% year-on-year growth and a recent European launch, they are entering an exciting new phase of scale. With a rebrand completed and acquisition accelerating, the business is investing in product capability to strengthen customer journeys, improve retention, and unlock further commercial performance. The Product Manager will play a pivotal role in supporting acquisition and retention initiatives across a subscription-led ecommerce platform, working closely with a senior product leader to drive delivery, improve process maturity, and optimise commercial outcomes. Role Highlights – core tasks & impact • Own backlog grooming and ensure strong user story quality, • Lead initiatives across checkout, subscription management and customer portal, • Partner with UX to drive research-led improvements, • Improve conversion, LTV and key commercial metrics, • Support roadmap delivery across the UK and European markets, • Reporting to the Head of Product for EMEA, • You will work alongside senior stakeholders while gaining genuine ownership over delivery, experimentation and continuous improvement., • They are a B Corp Centrified business You Will Need – key skills & experience • Background in D2C, ecommerce, subscription products or similar, • Hands-on use of Jira, Miro and Figma, • Confidence working cross-functionally with engineering and design, • Curiosity around AI and experimentation within product development is advantageous, but not needed Due to the high volume of applications, we can only get back to those that are successful and relevant to the role. We are committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit

I am partnering with a leading London-based organisation to recruit an experienced HR Systems Analyst for a permanent, hybrid position. This is an exciting opportunity for a detail oriented and analytical HR systems professional with strong iTrent experience to play a key role in the optimisation, maintenance, and continuous improvement of the organisation’s HR technology landscape. The successful candidate will act as a subject matter expert for iTrent, supporting system configuration, upgrades, reporting, and process enhancements, while working closely with HR and wider business stakeholders to drive efficiency, accuracy, and data integrity across the HR function. HRIS Ownership & Daily Operations • Serve as the subject matter expert for iTrent, overseeing the day-to-day management and optimisation of the HRIS to ensure seamless HR and Payroll operations., • Take full ownership of Business Objects as the primary HR reporting tool., • Provide first-line functional support to employees and managers on all HR systems queries., • Manage and prioritise the HR systems support inbox, ensuring timely resolution of issues., • Deliver system training and guidance to HR colleagues and wider business users., • Coordinate and manage system upgrades, patches and testing cycles to minimise disruption and ensure system integrity., • Support the implementation and configuration of new iTrent modules and functionality., • Maintain and optimise Employee and Manager Self-Service (ESS/MSS), ensuring content and communications remain accurate and current., • Safeguard data accuracy through regular audits, cleansing activities and quality control checks., • Contribute to ad hoc HR systems and wider HR projects., • Provide general HR support where required, including responding to queries and taking notes in disciplinary and grievance meetings., • Undertake additional duties in line with evolving business needs.

Role : Associate Engagement Manager/ Associate Director Technology : Sales and Client Relationship Management - Retail, Consumer Goods domain Location : London, UK Compensation : Competitive (including bonus) What will you do? • As an Associate Sales Director you are an expert at contributing to different phases of the Sales lifecycle and will be intensely involved in Client Relationship Management and business development., • Build sales plan, pursuit strategy , business pipeline and ensure in converting the pipeline with leadership to ensure target achievement, • Client relationship management – managing relationships with key client personnel and CXOs and CXO -1, within client organization and ability to understand the organizational culture of the client, • Selling concepts to the client and influencing the client to award business based on capability and track record in similar situations, • Conduct research as well as competitor analysis to define strategies that can help enable favorable outcomes, • Expert knowledge of MSA / Other contract process & standards and understand the nuances of MSAs and interdependencies to other business aspects, • Conduct client presentations, workshops, and drive pricing ( gain share models , alternate models for new sourcing ), • Provide necessary input for building alliances with relevant product / service vendors Qualifications: • Track-record of successfully farming business solutions and client management in Retail, Consumer Goods, Logistics domain (Preferred)., • Strong Business Development / Relationship management / Account management is required. (Ideal experience : 8-15 years), • Strong Account Management experience where you have grown existing accounts., • Track record of interacting and building relationship with C / C-1 level client contacts., • Reasonable understanding of Global Delivery Model and IT service industry., • Experience managing large multi-location consulting engagement teams’ desirable., • Hands-on experience with proposal creation and leading proposal presentations., • Strong leadership, interpersonal, communication and presentation skills., • Wide variety of IT and business consulting engagement experience. Why Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer. By applying via Easy Apply option you confirm you have read, and you accept Infosys Data Privacy notice for the country of the job posting. Please see the relevant Data Privacy Notice under the link: ___.

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments. As a business of Marsh, we work alongside the world’s leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue of $27 billion and more than 95,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit oliverwyman.com, or follow us on LinkedIn and X. Oliver Wyman is seeking a Senior Manager, Product Management, Strategy & AI to join our Quotient team in London. We are seeking a Senior Manager, Product Manager to lead the strategy, development, and delivery of a portfolio of internal AI products and capabilities that support and enhance Oliver Wyman’s consulting delivery workforce. This role operates at the intersection of strategy and execution, translating firm priorities into product roadmaps, delivery plans, and adopted capabilities Key responsibilities will include: Portfolio & Strategic Initiative Leadership • Leading and maintaining ownership of a portfolio of AI-enabled internal products and platform initiatives, • Defining and executing multi-horizon product and platform roadmaps delivering both incremental improvements and large-scale transformation, • Translating enterprise AI priorities into structured product sequencing and delivery plans, • Partnering with senior stakeholders to support the development of executive materials and business cases that justify AI investments, clearly articulating value, risk, and measurable impact, • Monitoring KPIs, adoption metrics, and value realization indicators to guide iteration and course correction End-User Obsession & Insight Integration • Operating with deep end-user obsession, grounding product decisions in how consultants and teams actually work, • Partnering closely with strategic design and research teams to convert friction points into actionable initiatives and epics, • Ensuring practitioner perspectives are embedded in roadmap prioritization and investment decision Operating Model Optimization • Designing and refining scalable product operating models, workflows, and governance mechanisms with Quotient Inside workstreams, • Establishing structured prioritization, intake, and performance tracking into ways of working, • Codifying reusable playbooks and frameworks that elevate execution standards across teams that work with Product Strategy, • Identifying systemic inefficiencies and implement improvements that increase quality and transparency Cross-Functional Engagement • Building strong partnerships across Product Strategy, Engineering, Design, Data, and consulting stakeholders, • Navigating complex, matrixed environments to reconcile competing priorities into coherent plans, • Representing product initiatives in leadership forums with clarity and strategic alignment Delivery Partnership • Partnering closely with product build teams, the QI Centre of Excellence, and enablement teams to ensure cohesive execution across the product lifecycle, • Ensuring product narratives, enablement materials, and rollout strategies present a unified and holistic story of value, • Aligning delivery outcomes with executive expectations, ensuring measurable impact is clearly articulated and realized, • Maintaining visibility across initiatives to prevent fragmentation and reinforce strategic coherence Talent Development • Leading and mentoring Product Managers and cross-functional contributor, • Providing structured developmental feedback and stretch opportunities, • Fostering a culture of ownership, experimentation, and continuous improvement Who we are looking for… • 8 + years of experience in product management, digital delivery, or technology-enabled transformation role – AI transformation is advantageous, • A proven track record of leading complex, multi-team product or program portfolios, • Experience of partnering with senior stakeholders and contributing to strategic decision-making, • Demonstrated people leadership experience, including coaching and developing teams, • Experience in professional services or similarly complex organizations is strongly preferred Additionally, you’ll: • Have strong end-user orientation with demonstrated ability to translate user needs into product and platform strategy, • Be adept at building high-performing teams, fostering collaboration, and developing talent, • Be comfortable in engaging with stakeholders at all levels of the firm, from practitioners to executive leadership, • Have the ability to craft cohesive, executive-level narratives that connect strategy, delivery, and measurable impact including business cases, • Be skilled at aligning cross-functional execution to executive expectations in complex, matrixed environment Why Join Us? At Oliver Wyman, we are committed to creating a diverse and inclusive environment where everyone can thrive. We value collaboration, integrity, and excellence, and we encourage our team members to bring their authentic selves to work. Our culture promotes continuous learning and development, providing opportunities for growth and advancement within the firm. We offer competitive compensation, comprehensive benefits, and a flexible work environment that supports work-life balance. Join us in making a difference for our clients and communities while advancing your career in a supportive and innovative setting. Oliver Wyman is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees - To learn more, please follow us on Facebook, LinkedIn or Twitter: OliverWyman. Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Head of Digital Channels – International Bank We’re supporting an established international bank in the search for a Head of Digital Channels - a newly created, strategic leadership role reporting directly to the CEO. This is an exciting opportunity to play a central role in shaping the bank’s digital customer experience and long-term transformation roadmap. About the Role As Head of Digital Channels, you will lead the definition and execution of the bank’s digital strategy across all customer-facing platforms, with particular ownership of the Backbase digital banking platform. You’ll be responsible for delivering a modern, secure, and seamless experience across digital banking channels, including web and mobile, as well as core systems linked to customer engagement, onboarding, trade finance, and CRM. This is a high-impact, cross-functional role that will see you working closely with senior leadership, product, technology, and operations teams. You’ll balance innovation and efficiency while ensuring customer journeys are seamless, secure, and aligned with regulatory standards. Key Responsibilities • Develop and implement the digital channels strategy in line with business goals, • Own the end-to-end customer journey across key digital platforms, • Drive continuous improvement and innovation in digital product delivery, • Oversee platform performance and collaborate with technology teams on enhancements, • Align digital initiatives with transformation and growth objectives, • Act as a key voice in executive-level discussions on customer experience and digital change About You We’re seeking a senior digital leader with deep expertise in digital banking and transformation. You’ll combine strategic thinking with hands-on leadership, and have a clear track record of delivering impactful digital change within regulated environments. You will bring: • Over 10 years’ experience in digital banking, with a strong track record in senior leadership roles, • Deep understanding of digital platforms and customer journey optimisation within financial services, • Proven ability to lead complex, cross-functional digital transformation programmes, • Hands-on experience with core banking systems and CRM tools (including Salesforce), • Commercially astute with a strategic mindset focused on driving innovation and customer value, • Confident stakeholder manager with experience engaging at executive and board level What’s on Offer • Competitive salary, • Bonus, private healthcare, pension, and additional benefits, • Hybrid working model (3 days on-site in Central London), • Opportunity to shape the digital future of an established and ambitious bank

Paid Media Consultant (Retail) Salary Up to £40,000 (depending on experience) London (Hybrid – 3 days per week in-office) About the Role We’re looking for a Paid Media Consultant to support and optimise paid media campaigns for a portfolio of retail clients. You’ll work across core biddable channels, helping to deliver performance-led campaigns that drive revenue, efficiency, and growth. This role is ideal for someone with solid hands-on paid media experience who enjoys problem-solving, data analysis, and working closely with clients and internal teams. Key Responsibilities Paid Media Execution & Optimisation • Build, manage, and optimise paid media campaigns across paid search and paid social, • Support retail-focused strategies across search, shopping, and social platforms, • Optimise towards retail KPIs including ROAS, CPA, revenue, and efficiency, • Monitor performance daily and identify trends and opportunities, • Produce clear and accurate performance reporting, • Act as a day-to-day paid media contact for assigned retail clients, • Support performance updates, reporting, and recommendations, • Work closely with Managers, Account Leads, and channel specialists, • Support testing across creatives, audiences, keywords, and formats, • Stay up to date with platform updates, automation, and best practices, • Contribute to paid media documentation and process improvements Skills & Experience Required • 2–4+ years of paid media or performance marketing experience, • Hands-on experience across paid search and/or paid social, • Experience working with retail or ecommerce accounts, • Strong analytical skills and attention to detail, • Confident communicator, comfortable working with clients Preferred • Agency experience, • Experience with Google Ads, Shopping, Performance Max, and Meta Ads Manager, • Familiarity with product feeds and retail performance metrics Working Pattern • Hybrid role with 3 days per week in our London office, • Remaining days worked remotely What Success Looks Like • Campaigns are well-structured, optimised, and driving retail growth, • Insights are commercially focused and actionable, • Clients and internal teams trust your recommendations, • You continue to grow in responsibility and impact

FACILITIES MANAGER LONDON £60,000 - £65,000 My client, a well established law firm in the City (St Pauls), are seeking a Facilities Manager to head up their Facilities team. The Facilities Manager will be responsible for the day to day delivery and management, operational oversight and continuous improvement of all facilities services across the firm including post, reprographics, records management, office services, health & safety, property services and management of the offsite document production contract. This role supports the firm’s strategic objectives and brand standards, ensuring a safe, efficient and high-quality working environment for all staff and clients. Responsibilities • Deliver the vision and operational strategy for workplace services, in line with the firm’s objectives and standards., • Champion a “client-first” approach for internal stakeholders, ensuring all workplace touchpoints deliver outstanding service., • Drive innovation and continuous improvement in service delivery, leveraging technology and best practice., • Oversee all aspects of workplace services: mailroom, reprographics/print, records management and floor support., • Work with the Head of Workplace Services to support and oversee where needed, all aspects of property services, including but not limited to contracts for cleaning, maintenance, security and minor works., • Manage the offsite transcription and document production contract, ensuring robust supplier relationships, confidentiality, and service level compliance., • Maintain oversight of health & safety compliance, including risk assessments, inductions, and emergency procedures, in partnership with the H&S committee and business continuity leads., • Ensure effective resource planning, team coverage, and service continuity across all sites., • Support building maintenance projects and coordinate with external contractors and managing agents to minimise disruption., • Build, inspire, and develop a high-performing, multi-skilled team, fostering a culture of professionalism, collaboration, and continuous learning., • Oversee recruitment, training, and performance management for all direct reports., • Provide regular feedback, coaching, and development opportunities., • Support budget management for workplace services, identifying opportunities for cost savings and service enhancements., • Assist with tendering, benchmarking, and contract negotiations for relevant suppliers., • Monitor and report on service usage, spend, and performance, using data and analytics to inform decision-making., • Play an active role in workplace transformation projects, including office moves, refurbishments, and implementation of new technologies or service models., • Work closely with the Head of Front of Workplace Services and Director of IT, Property & Facilities to ensure seamless integration of workplace services with IT, property, and facilities strategies., • Liaise with other business support functions to deliver joined-up solutions and continuous improvement. Skills and experience • Experience in a workplace, facilities, or operational leadership role, ideally within a professional services or legal environment., • Proven track record of managing in-house teams and outsourced service providers to deliver high-quality, client-focused services., • Strong organisational skills, with the ability to manage multiple priorities and projects in a fast-paced environment., • Knowledge of health & safety, compliance, and business continuity best practice., • Excellent interpersonal and communication skills, with the ability to influence at all levels and build strong relationships internally and externally., • In depth Health & Safety experience and qualification (e.g., IOSH or NEBOSH) Please apply today for immediate consideration!

Hakkasan Group, home to the internationally acclaimed Hakkasan and Yauatcha restaurants, is seeking an experienced and hands-on People Manager to lead the people function during a 12-month maternity cover period. This is a high-impact, operational role with end-to-end responsibility across employee relations, recruitment, people operations, payroll coordination and people-related financial planning. Working closely with senior leaders and managers, you’ll ensure people practices are legally compliant, commercially effective and aligned with our values. Key Responsibilities • Act as the lead people partner for the business, providing pragmatic, legally compliant advice across all people matters., • Manage the full employee relations lifecycle, including disciplinaries, grievances, performance and absence management, supporting managers through formal processes., • Build strong relationships with General Managers and senior leaders, maintaining a visible and trusted on-site presence., • Deliver end-to-end recruitment aligned with business priorities and budgets, including interviews, onboarding and workforce planning., • Plan and deliver ad-hoc recruitment initiatives such as assessment days, open days and targeted hiring activity when required., • Oversee people operations and administration, including starters, leavers, contracts, right-to-work compliance and HR systems., • Work closely with Payroll to ensure accurate and timely processing of people changes., • Champion onboarding, engagement and values-led initiatives that support a positive and inclusive culture., • Support ad-hoc people projects and continuous improvement initiatives, including the development and optimisation of people systems., • Ensure compliance with UK employment law, GDPR, internal policies and audit requirements, providing people insights to support decision-making. About You • Ideally 5+ years’ experience in a generalist HR / People role, preferably within hospitality or a fast-paced, multi-site environment., • Strong working knowledge of UK employment law, applied pragmatically and consistently., • Proven experience managing employee relations cases end to end., • Confident, credible people partner able to coach, influence and challenge managers constructively., • Highly organised, detail-focused and comfortable managing competing priorities., • Calm, professional and solutions-focused, with strong judgement and discretion. Benefits • Dine & Delight: 50% off food and beverage across all our restaurants – including takeaway., • We’ve Got You Covered: Employee Assistance Programme, enhanced maternity and paternity leave, private medical insurance and life assurance., • Birthday Bonanza: Enjoy a little something from us each year to celebrate your special day., • Share the Experience: Earn up to £750 through our Refer a Friend scheme., • Moments That Matter: Gifts for Christmas, Chinese New Year, birthdays and long service., • Grow With Us: Training, development and progression opportunities within a global hospitality group., • Giving Back: Charity, community and sustainability initiatives., • Time to Recharge: 28 days’ holiday (increasing with service) plus a performance-based bonus.

Reebok continues to strengthen its European operation from its London HQ. Having worked with the Group for over 22 years, and having supported the build-out of the Reebok Europe team in London over the past 12 months — including several senior appointments — we are now assisting with the appointment of a Customer Service Manager. This is a key leadership role within the Sales Operations & Customer Service function. Reebok is entering an exciting new phase of growth across Europe. With a strengthened operating model and ambitious commercial plans, we are building a best-in-class Sales Operations & Customer Service function in London. We are now hiring a Customer Service Manager to lead and elevate the customer service team — ensuring operational excellence, strong commercial alignment, and an outstanding experience for wholesale partners. This role reports directly to the Head of Sales Operations & Customer Service and plays a key leadership role within the wider European structure The Opportunity This is not a transactional customer service role. It is a leadership position focused on: • Driving performance across orderbook management, • Strengthening customer relationships, • Improving operational processes, • Supporting commercial delivery Key Responsibilities Team Leadership & Performance • Lead, coach, and develop a team of Customer Service Coordinators, • Track and drive KPIs across order fulfilment, accuracy, and service levels, • Build structure, accountability, and continuous improvement into daily operations, • Own regional orderbook visibility and accuracy, • Identify risks to shipments and proactively resolve issues, • Work closely with Sales and Logistics to ensure on-time delivery, • Act as an expert for your customer group, • Maintain strong working relationships with key accounts, • Support pricing, credits, invoicing, and terms, • Minimise chargebacks and ensure VAS accuracy, • Improve workflows and efficiency across the function, • Ensure data accuracy (pricing, part numbers, VAS, customer records), • Strengthen reporting and analytical visibility, • Contribute to system optimisation and operational stability What We Are Looking For • Proven experience managing a customer service team in a wholesale environment, • Strong orderbook and operational management experience, • Commercial awareness and confidence working cross-functionally, • Analytical mindset with strong Excel capability, • Clear, structured communicator, • High standards, high energy, and a sense of urgency Why Join? • Excellent salary, bonus and other perks, • High potential for growth, • Amazing team, polite, • Be part of the rebuild and scaling of a major global sports brand in Europe, • Visible leadership role with real ownership, • Collaborative, fast-paced London HQ environment, • Opportunity to shape process, structure, and culture

Job Title: Outsourced Partner Manager Contract: 18 month FTC Salary: £65,000 Working arrangement: Hybrid Working Key Responsibilities Outsourced Partner Management • Act as the primary relationship lead for outsourced providers, • Establish clear service standards, expectations and ways of working, • Maintain effective oversight while respecting operational boundaries, • Manage performance and issues constructively and professionally, • Foster integrated, collaborative working across internal and external teams Performance and Service Assurance • Monitor performance against KPIs and service level agreements, • Ensure outputs meet required standards of quality, fairness and legal robustness, • Implement quality assurance and audit arrangements, including file reviews, • Identify risks early and agree corrective actions Demand, Capacity and Flow • Work with internal teams to forecast demand and allocate work appropriately, • Monitor utilisation and case mix to prevent bottlenecks or quality decline, • Support contingency planning for fluctuations in volume or complexity, • Ensure allocation reflects risk and proportionality principles Contract and Commercial Management • Manage contracts in line with public sector requirements, • Oversee variations, extensions and fee arrangements to ensure value for money, • Work with procurement, finance and legal colleagues on governance and compliance, • Support tendering and onboarding of new providers where required Governance and Risk • Ensure outsourced activity complies with statutory and policy obligations, • Maintain clear documentation and audit trails, • Identify and manage risks associated with outsourcing, • Provide assurance to senior leadership and governance forums Stakeholder Management • Build positive, professional partnerships with suppliers, • Act as the interface between providers and internal regulatory teams, • Prepare briefings and performance reports for senior stakeholders, • Support responses to audits, reviews and oversight bodies Continuous Improvement • Identify opportunities to improve outsourced delivery models, • Share learning and best practice across teams, • Support changes to operating models and service standards where required Person Specification Essential • Proven experience managing outsourced or commissioned services, • Strong contract management, performance management and service assurance expertise, • Ability to interpret and use data to drive improvement and manage risk, • Excellent stakeholder management and influencing skills, • Strong written communication skills, including drafting reports and assurance papers, • High levels of integrity, judgement and discretion, • Commitment to public protection and fair process