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Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership)Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

This is an exciting opportunity to be part of a growing company focused on exceptional customer experiences. A leading automotive company in Peterborough seeks an Aftersales Manager to oversee aftersales teams and ensure outstanding customer service. Candidates should have prior automotive industry

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager:.

This role of Customer Experience and Insight Manager will have an important and influential voice in the delivery of the Global Customer Experience Strategy, but also in guiding the local markets to make more informed decisions based on the data-driven insight through the development and implementat

Are you an experienced Customer Experience Manager with a supply chain management background?. Lead in customer experience / order management with customer-led mindset. As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growt

A retail company in Greater London is looking for an experienced Store Manager to enhance customer experience and lead their team. Required skills include previous management experience in retail or hospitality, strong people management skills, and the ability to motivate and inspire your team.

A leading ready-to-wear brand in Greater London is seeking an experienced retail manager to enhance customer experience and meet sales KPIs. The ideal candidate will have over 2 years of management experience and a passion for customer service. Responsibilities include selling products emotionally,

As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience

You will oversee daily store functions, deliver exceptional customer experiences, and manage a team dedicated to achieving sales and performance targets. The ideal candidate should have experience in a fast-paced environment, a customer-centric mindset, and the ability to inspire teams through chang

A leading footwear brand in Greater London seeks an Assistant Store Manager to work closely with the Store Manager, developing team member skills and ensuring exceptional customer service. The ideal candidate has prior retail management experience and strong leadership capabilities.

The successful candidate will deputize for the Store Manager, lead a team, and ensure exceptional customer service. A leading retail recruitment agency is seeking a Retail Assistant Manager in Strood. You should have experience in retail management or related fields, possess strong communication ski

A dynamic beauty brand in Greater London is looking for an Operations Relationship Manager to oversee daily outlet operations, ensuring smooth work flow and customer satisfaction. Ideal candidates should have at least 2 years of management experience in operations or customer service, along with a d

A leading fashion retailer is seeking an experienced Store Manager to inspire and lead their team in delivering an exceptional customer experience. The ideal candidate will have proven store management experience, a passion for retail, and the ability to exceed sales targets.

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast‑paced, customer‑facing environment.

Influence how Contentful evolves to support customer journey optimization and ROI measurement at scale, especially for enterprise customers. Manage and collaborate with stakeholders in Marketing, Customer Success, and Sales to ensure alignment across the full customer journey for our personas. Peopl

Join Platform Property Care as a Customer Experience Manager!. Customer Experience Manager (Housing Repairs/Maintenance). Experience managing complex customer cases, including escalation, service recovery, and early complaint resolution.

A leading UK organization is hiring a Senior Product Manager to optimize customer and operational experiences within their expanding physical network. With significant impact and visibility, this role is ideal for those experienced in logistics and UI/UX management, ensuring intuitive and accessible

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles.

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Partner cross-functionally to understand customers’ voice, impact messaging and collateral, and provide excellent prospect and customer experience. Develop and own the go-to-market

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position:

A leading gaming and entertainment company is seeking a Retail Customer Service Manager in York and North Yorkshire. The successful candidate will deliver exceptional customer service in a dynamic shop environment, taking bets, processing transactions, and maintaining shop standards. Passion for cus

The organization promotes a collaborative culture and is dedicated to customer success. A technology organization in the United Kingdom is seeking an AI Sales Specialist Manager to lead a team focused on expanding AI business. This role involves developing go-to-market strategies, enhancing customer

Experience in customer experience, operations, or insight roles. Stay up to date on customer experience trends and technologies. Customer experience, service design or human-centred design certification (e.

Experience in and understanding of customer fulfillment and delivery experience in e-Commerce. In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and trust recovery. Analysis, Strategy, Product or P

A leading recruitment agency is looking for an Assistant Store Manager in Chelsea to support daily store operations, manage a high-performing team, and ensure exemplary standards of customer service and compliance. Candidates should be experienced in retail management, possess strong leadership skil

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. Customer Experience & Contact Platform Architect - Manager. As a Customer Experience & Contact Platform Architect - Manager, you will:.

A leading fashion retail brand in Greater London is seeking a Retail Manager to enhance customer service and drive sales performance. Candidates should have at least 3 years of management experience in retail, strong communication skills, and a passion for fashion.

Extensive understanding of ecommerce customer experience – you hold extensive experience in ecommerce customer experience as both an individual contributor and an accomplished team leader. Guide on‑site customer experience strategy – you’ll identify friction points and shape the end‑to‑e

AsourCustomer Experience ManagerforEurope, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience mea

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

Responsibilities include leading the store team to meet sales goals, ensuring exceptional customer experiences, and managing recruitment and training. A leading global fashion retailer is seeking a Store Manager for their London Liverpool Street location. The ideal candidate will have over 6 years o

Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience. An established and successful printing company seeks a customer service manager with strong estimating experience.

We are looking for an exceptional Customer Experience Manager to join our on‑site team at Rolls‑Royce. Identify and elevate opportunities to enhance commercial performance or customer experience. You’ll have scope to influence initiatives, shape experiences, and deliver creative engagement act

The role involves overseeing the Creed Fragrance division, focusing on sales, customer service, and managing a team of Luxury Brand Ambassadors. Ideal candidates will have retail management experience within the luxury sector and strong leadership skills. A luxury fragrance brand is seeking a Boutiq

A leading beauty brand is seeking a Part-time Counter Manager to enhance sales and customer experience in Greater London. As a Counter Manager, you will lead a team, manage sales, and provide exceptional beauty services. Ideal candidates are dynamic, passionate about retail, and bring at least 6 mon

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

You'll work closely with the Store Manager to achieve revenue goals and manage daily operations, ensuring customer satisfaction and team engagement. A leading retail brand is seeking an Assistant Store Manager to enhance team development and deliver exceptional customer service. Candidates should ha

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

This full-time role requires management experience in customer-facing environments and involves leading a team to deliver exceptional customer experiences. A leading fashion retailer is looking for a Department Manager to oversee operations in their store in Greater London.

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager:. Leadership experience in a high-volume, fast-paced operational setting — whether in retail

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.