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As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Level: Senior Manager (Team Leadership + Strategic Customer Ownership)Package: Over £100,000 We are working on behalf of a global household-name FMCG organisation, operating across more than 100 countries

As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

Salary will be dependent upon experience. This role is ideal for someone who is highly organised, customer-focused, and presents themselves with confidence and professionalism. You will be comfortable engaging with a diverse range of investors and collectors and will be trusted with genuine responsi

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles.

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Position: Customer Experience Manager - UK. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand��

What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. What makes a great customer experience manager. And the impact? Work becomes more rewarding for our colleagues, and shopping becomes a next-l

Ideal candidates have experience in retail or hospitality and a passion for customer satisfaction. Join us to make a positive impact on customer experience! #J-18808-Ljbffr. You will lead the team to deliver exceptional customer service and ensure all departments work efficiently together.

A luxury cashmere brand in Greater London is seeking a retail associate to ensure customer satisfaction and support sales.

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

Customer Experience Marketing Manager. Customer service and customer success with intentionality. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster cust

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

A leading automotive service company in the UK seeks an Assistant Manager to work closely with the Centre Manager, focusing on customer satisfaction and team support. The ideal candidate has strong technical knowledge, management experience, and a passion for customer service, offering great career

This role focuses on delivering exceptional customer experiences and leading a talented team. With a flexible working culture, your leadership will empower your team and ensure that customer service remains at the forefront of every interaction. Join us to create memorable experiences and foster com

You will lead the team to ensure an exceptional customer experience, drive sales, and engage with the community. Ideal candidates will have retail management experience, strong leadership skills, and a passion for customer service. A retail company is seeking a dedicated Store Manager in the United

A community-driven fashion platform is seeking an Engineering Manager to lead a cross-functional team focused on enhancing customer support experiences.

A global software solutions provider is seeking a full-time Customer Experience Marketing Manager to engage public safety customers and enhance marketing programs through strategic account-based marketing. This role demands strong project management skills and creative digital asset design, while al

Are you an experienced Customer Experience Manager with a supply chain management background?. Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. You will be a key driver in ens

A leading fibre connectivity provider in the UK seeks a Service Manager to oversee partnerships with customers and suppliers, ensuring service delivery meets standards and business value. The role involves managing performance, driving continuous service improvement, and maintaining customer satisfa

A leading betting retailer is looking for an Assistant Manager to oversee shop operations in the absence of the Shop Manager. Key responsibilities include managing team performance, ensuring high standards of customer service, and proficiently handling cash management. The ideal candidate will have

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager:.

Experience as a Group Product Manager or Principal PM leading multiple teams in a B2B SaaS context (ideally on a data-focused product). People leadership experience — you’ve successfully managed and coached Product Managers and helped them grow. You’ll be responsible for defining the vision, s

LILT seeks an experienced Customer Success Manager passionate about customer success, with a proven track record of accelerating customers’ technology adoption, minimizing churn, and growing Enterprise accounts. As a Customer Success Manager, you will be responsible for ensuring the success and sa

A leading retail company in Greater London is seeking an enthusiastic Floor Manager eager to advance in their career. You will play a key role in ensuring excellent customer satisfaction and leading the shopfloor team. The ideal candidate will have supervisory experience in retail, strong communicat

We are seeking a Client Experience Manager to help our diverse client base get maximum value from our data platform. Background in customer service, hospitality, or teaching.

A leading construction firm in West Yorkshire is seeking a Customer Relations Manager. The ideal candidate should have excellent complaint resolution skills, a proactive approach, and experience in a customer-focused role. This role involves managing customer relationships, conducting inspections pr

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. By being proactive, approachable and helpful, you'll set the tone for the 5-star custome

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A luxury fashion retailer in Greater London is looking for a Floor Manager to create exceptional customer experiences and lead a dedicated team. Ideal candidates are customer-focused, possess strong leadership skills, and are adaptable in a fast-paced setting.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

This full-time role involves supporting the Boutique Manager in customer experience, team leadership, and achieving sales targets. Ideal candidates should have retail management experience, strong communication skills, and a passion for luxury. A luxury perfume brand seeks an Assistant Boutique Mana

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. This is a fully store-b

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Proven track record as a project manager delivering end to end solutions in a fast paced and complex environment.

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. The impact? Work becomes more rewarding for our colleagues, and shopping becomes a next�

A leading coffee brand is seeking a Store Manager for its York location. The role involves driving customer satisfaction, managing sales and profit, and developing a high-performing team.

A popular food retailer in the United Kingdom seeks a Shop Manager to lead a team in delivering exceptional customer service across multiple channels. The ideal candidate will have supervisory experience in retail or food-on-the-go environments, with a focus on team motivation and maintaining high s

Candidates should have strong relationship skills, experience in a customer-focused environment, and a passion for beauty products. A renowned beauty brand in Greater London is seeking an Assistant Store Manager who will be responsible for driving retail excellence and sales results alongside the St

We are looking for a Group Product Manager (f/m/d) to lead our Customer Experience Optimization teams, managing a suite of products and services, spanning from analytics, personalization, to experimentation. Influence how Contentful evolves to support customer journey optimization and ROI measuremen