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As Customer Experience Operations Manager, you will be responsible for the delivery of customer-facing operations across the airport, with a particular focus on ensuring air travel is accessible for all, that customer experience vehicles are maintained and compliant, and every passenger has a positi

We're looking for a Senior Customer Experience Manager to lead customer supply chain strategy, strengthen their top‑tier customer relationships and drive service performance across our UK operations. Senior Customer Experience Manager Location: Kingston (Hybrid) Sector: FMCG / Consumer Goods Le

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

Operations & Customer Experience. Centre Experience & Commercial Manager. This is a senior, hands‑on role with full accountability for customer experience, commercial performance, and operational excellence.

We’re looking for a customer-obsessed Customer Success Manager to join Onetrace, a fast-growing SaaS company transforming how the construction industry works. Customer Experience at Onetrace is a collaborative effort built across four key pillars: Implementation, Onboarding & Training, Product Sup

The successful candidate will ensure a top-notch customer experience by leading the stylist team and overseeing daily store operations. A leading fashion retailer is seeking a Floor Manager for their London St Pancras store.

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back‑of‑house, ensuring we deliver on our customer commitments. Experience leading teams in a dynamic, customer‑facing environment – you’ve inspir

A leading digital gaming company in the United Kingdom is seeking a passionate HVC Relationship Manager to enhance customer relationships and optimize engagement strategies. Join our dynamic team and drive extraordinary experiences for our customers. The role requires expertise in account management

Experience in customer experience, operations, or insight roles. Customer experience, service design or human-centred design certification (e. Stay up to date on customer experience trends and technologies.

A leading retail company is looking for a Store Manager in Morden, United Kingdom. In this role, you’ll lead a team, fostering a positive workplace culture while ensuring customer satisfaction. Your leadership experience and tech-savviness will drive daily operations.

A technology organization in the United Kingdom is seeking an AI Sales Specialist Manager to lead a team focused on expanding AI business. This role involves developing go-to-market strategies, enhancing customer relationships, and driving overall sales goals. Candidates should have over 12 years of

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Product Marketing, Product Management, Customer Experience, Service Design, CRM, or similar strategic roles.

Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets. A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Ideal candidates will have retail management

You will leverage your sales experience and artistry skills to deliver outstanding customer experiences while building lasting relationships.

What makes a great customer experience manager. Taking responsibility for the overall customer experience across the store from the checkout to back of house ensuring we deliver on our customer commitments. Leadership experience in a high-volume, fast-paced operational setting — whether in retail,

The ideal candidate will drive sales and enhance customer experience while leading and motivating the sales team. Successful applicants will have previous retail management experience, strong analytical abilities, and excellent communication skills. A renowned clothing retailer in Greater London see

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager:. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

Connect the dots between different customer-facing and backend teams to enhance the end-to-end customer experience. Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position:

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. The ideal candidate will have over 2 years of store management experience and exceptional communication and organizational skills. Responsibilities include train

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. The ideal candidate will have strong leadership skills and experience in an engineering or manufacturing environment. Responsibilities include coaching team members, establishing performan

Customer Experience & Communications Strategy Manager. Customer Experience & Communications Strategy Manager (Global Operations). Customer Experience, Product, AI, Automation, and Marketing.

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

Customer Experience Marketing Manager. The incumbent will enhance customer marketing programs through 1:1 account‑based marketing from order to go‑live, utilizing best‑in‑class digital marketing capabilities and events to foster customer advocacy at project end. Customer service and customer

Develop, track, and lead initiatives to improve key customer metrics, such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), and Customer Lifetime Value (CLV). Proven experience in customer experience, complaints handling, or brand reputation management. Through

Experience of managing managers, in a fast-paced, customer-facing environment. What makes a great Lead Customer Experience manager. Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station.

A global mobility firm is seeking a General Manager for its London office. The successful candidate will lead operations and sales teams, optimize profitability, and enhance customer engagement in a dynamic growth environment. Candidates must have at least 10 years of operations leadership experienc

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

Are you an experienced Customer Experience Manager with a supply chain management background?. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Lead in customer experience / order managemen

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

Customer Experience (CX) Manager – High-Growth Health-Tech Scale-Up. We are now looking for a strategic, analytical Customer Experience Manager to “level up” the function. The ideal person for the Customer Experience Manager role will.

The candidate will excel in sales and build relationships while providing outstanding customer experiences.

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura’s strategic alignment across our customers’ partnership journey. Experience in owning customer relationships and growing contract revenues. Experience in working with complex, multi-divisional, multi-geographical cus

Experience influencing cross-functional teams to impact business goals, customer experience, and customer expansion. Develop and own the go-to-market plan to scale and impact your business in key areas: business generation, net new customer growth, customer expansion and conservation, customer refer

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location. The ideal candidate will have a passion for fashion retail, strong leadership skills, and experience in a

A leading fashion retail group in Greater London seeks an experienced Store Manager for the Marylebone location. You will be responsible for ensuring an outstanding customer experience and managing store operations.

Customer Experience Manager (Housing Repairs/Maintenance). Join Platform Property Care as a Customer Experience Manager!. Youll support and empower CLOs to remain a consistent, trusted point of contact for customers, ensuring customers feel informed, supported, and confident in the service being d

Lead a team of managers to make sure every single one of our customers has a great experience in store everywhere from the checkouts to the petrol station. What makes a great Lead Customer Experience manager:. Experience of managing managers, in a fast-paced, customer-facing environment.

A leading pharmacy and health retailer in Greater London is seeking an experienced Store Manager to drive success and inspire a team. This role requires strong retail management background, a passion for customer care, and the ability to implement strategies for business growth.

A leading construction firm in West Yorkshire is seeking a Customer Relations Manager. The ideal candidate should have excellent complaint resolution skills, a proactive approach, and experience in a customer-focused role. This role involves managing customer relationships, conducting inspections pr

Project Manager - Customer Experience - SaaS. End to end delivery of two new solutions into the organisation within the Customer Experience domain as part of a wider programme. Proven track record as a project manager delivering end to end solutions in a fast paced and complex environment.

A luxury fashion retailer in Greater London is looking for a Floor Manager to create exceptional customer experiences and lead a dedicated team. Ideal candidates are customer-focused, possess strong leadership skills, and are adaptable in a fast-paced setting.

A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. We're looking for someone with st

We are seeking a highly motivated and results-driven Customer Experience Consultant to support the Head of Customer in delivery of customer facing initiatives, working cross-functionally with internal teams to implement new processes, systems and policies designed to enhance customer experience and

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

Candidates should have experience in a customer-facing role and demonstrate team leadership skills. A retail pharmacy chain in Greater London is seeking an Assistant Manager to lead and inspire their team at Boots Opticians. The role involves managing various store operations, including customer ser

A gourmet liquorice company in London is seeking an enthusiastic Assistant Store Manager to support daily operations and enhance customer experiences. Candidates should be team players with retail experience and a passion for customer relationships.

We're looking for a customer service superstar who can lead our team of Customer Experience Coordinators in creating a really positive, welcoming, friendly and efficient environment for customers and their pets. By being proactive, approachable and helpful, you'll set the tone for the 5-star custome

The Customer Experience Manager will lead a small team of Hosts and must be flexible to work weekends when required for stock takes, special events, or holiday cover. Mode Search is supporting a world-renowned luxury maison in the appointment of a Customer Experience Manager. This is a fully store-b