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Following continued growth this market-leading organisation now seeks to recruit a Customer Experience Manager. Ensuring that every customer interaction reflects the commitment to service excellence.

We are working with a leading Social Housing contractor to recruit a proactive and experienced Customer Service Manager to join their team based in Hemel Hempstead.

Lead the development and implementation of a customer-focused retail strategy, ensuring partners, dealers, and agents align with the brand’s customer experience standards. Position: Customer Experience Manager - UK. Connect the dots between different customer-facing and backend teams to enhance th

We’re looking for a people manager to lead a combined EMEA team of Technical Customer Experience Roles that may include Solution Engineers, Customer Success, Professional Services roles, and GTM Operations. Customer Success, Professional Services, Solutions Engineering, or similar customer-facing

A training and employment academy is seeking an Assistant Store Manager to provide exceptional customer service and oversee store operations. Responsibilities include ensuring customer satisfaction, training staff, and maintaining product knowledge. A passion for retail and experience in leadership

Candidates should have experience in a premium automotive environment and a full UK driving license. Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen. This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring d

Learn and apply emerging trends in customer data, AI and experience design, and use these insights to help organisations maximise value from customer interactions. Customer Experience & Contact Platform Architect - Manager. As a Customer Experience & Contact Platform Architect - Manager, you will:.

A leading retail company in Greater London is looking for an Assistant Manager to oversee store operations and inspire the team to deliver excellent customer service. The role requires a highly organized individual with experience in fast-paced environments, capable of handling diverse responsibilit

This is an exciting opportunity for a Store Manager to join a supportive team at Regatta in the UK, where you'll lead a team to deliver exceptional customer experiences.

Previous experience in a customer facing role. Our Social Infrastructure team are responsible for the promotion and delivery of high standards of customer service & corporate social responsibility, through the development, implementation and management of customer service standards and delivery of c

The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues.

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

This role involves closely partnering with the Store Manager to enhance customer satisfaction and maximize sales. A leading retail company in Greater London is seeking an Assistant Manager for maternity cover. Ideal candidates will display strong leadership skills and a commitment to excellence in c

A leading UK supermarket chain is looking for a Store Manager to run their store with a focus on community engagement and customer satisfaction. The ideal candidate will lead a team to enhance the shopping experience, drive commercial performance, and foster an inclusive culture. The role requires f

Partner Retail Services Limited is looking for a General Manager to lead the Samsung Experience Store in London Stratford. The successful candidate will ensure exceptional customer service, operational compliance, and inspire a high-performing team. Candidates must have retail management experience,

An established and successful printing company seeks a customer service manager with strong estimating experience. Customer Service Manager with Estimating Experience. Job Title: Customer Service Manager with Estimating Experience.

The role involves driving performance, improving customer experiences, and ensuring effective team development. Ideal candidates will have proven management experience in a fast-paced environment, ability to use insights for decision-making, and strong interpersonal skills.

As our Customer Experience Manager for Europe, you will own how we measure, understand, and articulate our end‑to‑end customer experience. Customer Experience, Customer Insights, VoC, or customer‑led analytical roles. Experience working with customer journeys, insight frameworks, or experience

A leading retail company in Stockton on Tees is seeking a Store Manager who will be responsible for leading a dedicated team to deliver outstanding customer service. The role involves direct customer interaction, managing branch operations, and ensuring high standards.

As Operations & Customer Experience Manager, you’ll play a senior and highly practical role in ensuring every customer enjoys a smooth and well‑managed experience from booking through to completing their trip. Job title: Operations & Customer Experience Manager. It’s a varied position that ble

The successful candidate will deputize for the Store Manager, lead a team, and ensure exceptional customer service. A leading retail recruitment agency is seeking a Retail Assistant Manager in Strood. You should have experience in retail management or related fields, possess strong communication ski

UGG is looking for an experienced Assistant Store Manager in Cherwell District, England. In this role, you will collaborate closely with the Store Manager to motivate the team, maintain excellent customer service, and drive store performance.

Assistant Store Manager to join their team in Soho. In this role, you'll ensure high levels of customer satisfaction, motivate the team, and assist in day-to-day store operations. Ideal candidates should have at least 2 years of retail experience, strong leadership abilities, and excellent communica

Store Manager to lead our team in Greater London. In this role, you will be responsible for maximizing store sales and ensuring the team delivers impeccable customer service. The ideal candidate will have 2 to 5 years of experience in premium or luxury retail, along with strong communication and org

Lidl GB is seeking a Store Manager in Lancashire to lead the store team and enhance customer satisfaction. Candidates should have experience in leading teams in fast-paced environments, as well as strong problem-solving and communication skills.

The Customer Experience Manager UK&I drives experience-led growth through measurable improvements in NPS and service KPIs. Combining strategic leadership with hands‑on delivery, you will lead the CX performance cycle (deliver, measure, improve, deliver), represent the Voice of the Customer at lead

Experience in a business with a global footprint, understanding the nuances of different markets and localising the customer experience accordingly. Senior Customer Experience Manager. If you are a CX leader who thrives on pace, loves solving complex puzzles, and is obsessed with making customers sm

The Enterprise Customer Experience Manager is responsible for ensuring Viafoura's strategic alignment across our customers' partnership journey. Experience in working with complex, multi-divisional, multi-geographical customers. Experience in owning customer relationships and growing contract revenu

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

Customer service or Sales experience. You will be part of the team that provides a remarkable service to our customers, and your key objective will be to establish relationships, identify opportunity and maximise customer retention, through office-based support. Handle both incoming and outgoing cus

We are recruiting for a candidate with a customer service or account management background to come on board and join our team in Hemel Hempstead as a Customer Experience Account Manager. You will be responsible for managing all aspects of the customer experience for a base of circa 150-200 business

You will be responsible for managing all aspects of the customer experience for a base of circa 30-60 business customers, billing over £1,000 per month. Customer service, Account management or Sales experience. Build strong relationship with key contacts of all customers within allocated customer b

Responsibilities include supporting the General Manager, leading the team, and delivering exceptional customer experiences. A leading pub management company in the United Kingdom is seeking an Assistant Manager to help ensure the smooth running of a busy pub. Ideal candidates should have restaurant

A leading telecom service provider in the UK seeks an experienced Customer Account Manager. Candidates should have over 5 years of experience in customer service or sales, particularly in the telecoms industry. Your role will involve nurturing relationships with approximately 30-60 business customer

This role involves driving sales, enhancing customer service, and managing store operations in the absence of the Store Manager. A prominent retail company in the United Kingdom is seeking a Team Manager to lead and inspire their store team. The ideal candidate will have experience in retail, excell

The role emphasizes driving sales and enhancing customer experiences by leading a team. A luxury lingerie brand based in Greater London is seeking a passionate and communicative Boutique Manager. Ideal candidates will have retail experience, strong leadership skills, and a commitment to team develop

As the PM for Customer Developer Experience + Customer Data Integrations, you will own the end-to-end integration journey for Constructor's customers and SIs — from first setup through long-term adoption. Build and evolve validation and debugging tooling that empowers customers, Solutions Engineer

A leading DIY retailer in the UK is seeking an experienced Store Manager to lead their team and enhance the customer experience. If you're passionate about customer service and team leadership, this is your opportunity to shine.

At least 5 years’ experience in customer success, professional services, solutions consulting or a related customer‑facing technical role at a cloud/SaaS company, with evidence of managing larger customer relationships. You will own the end‑to‑end customer experience for regional customers��

Proven experience in Customer Service Operations, with experience managing teams in a fast-paced environment in a hybrid working environment. This is an exciting opportunity to join our Member Happiness leadership team as a Customer Experience Manager. Own the day‑to‑day running of customer serv

Miller Homes is seeking a Customer Support Manager to lead the customer journey post-completion in their Yorkshire region. This role focuses on delivering top-notch customer experiences, managing defect analysis, and ensuring quality standards in collaboration with various teams. Ideal candidates wi

A customer service company in Hemel Hempstead is seeking a Customer Experience Account Manager to manage the experience of 150-200 business customers. Ideal candidates should have experience in customer service or account management, the ability to recognize sales opportunities, and strong time mana

A high-end ride-hailing service is seeking a junior Product Manager focused on improving Customer Service. The ideal candidate will lead a cross-functional team, manage product roadmaps, and analyze customer feedback to enhance service efficiency. A STEM degree from a top university and relevant int

Join the team to create exceptional experiences for customers. A global retailer is seeking a dedicated Floor Manager in central London. You will oversee store operations, ensuring staff maintain high standards of product knowledge and customer service excellence.

Experience in and understanding of customer fulfillment and delivery experience in e-Commerce. In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer support and trust recovery. You will build data driven busin

A well-known coffee chain in the North East of England is seeking an Assistant Manager to lead their store team and ensure exceptional customer service. The ideal candidate will bring strong leadership experience in a retail or hospitality setting, focusing on operational excellence and driving comm

Candidates must have experience in retail environments and demonstrate effective leadership skills, ensuring a high standard of store presentation and customer engagement. A leading global fashion retailer is looking for a Store Manager for its London Liverpool Street location. Responsibilities incl

You will be pivotal in supporting the Store Manager and mentoring sales associates to deliver a memorable retail experience. A leading global apparel company is seeking an enthusiastic Assistant Store Manager to help drive consumer experience in Brent Cross, London. We're looking for someone with st