Customer manager jobs in Norwich - Page 14Create job alerts

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Reporting directly into the National Sales Manager, the role has been created to close the gap between enquiry generation and admissions conversion, supporting Home Managers to max

A leading cloud-based software provider in Greater London is seeking a Customer Success Manager to enhance customer engagement and optimize their use of the Salesforce platform. You will be responsible for managing customer relationships, providing strategic guidance, and ensuring successful impleme

A leading financial services company in Greater London is seeking a highly motivated Customer Engagement Marketing Manager. This role focuses on driving customer engagement through digital channels, particularly the Amex App, enhancing loyalty and retention.

The Customer Experience Shift Manager will lead a team of customer experience Associates and will report to the Director of Customer Experience. We're looking for a Customer Experience Shift Manager to join our Canine Care Customer Experience team—a small, dedicated group that ensures every dog (a

Partner with Customer Success to build onboarding programs that drive immediate time-to-value for new customers - combining targeted communications, webinars, training and in-app guidance to accelerate product adoption. We’re a profitable, stable tech company with a loyal customer base that’s re

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Act as a voice of the customer internally — influence Product and Engineering priorities with clear, customer-backed requests

A dynamic retail brand in Greater London is seeking an experienced Senior Manager to enhance store operations and team performance. You will Foster a positive culture, prioritize customer experience, and drive sales.

As a Customer Success Manager (CSM) for the Enterprise segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. Own the customer journey from onboarding to renewal, ensuring fast

A global information and analytics leader in Greater London is seeking a Senior Product Manager to enhance customer experience and drive product innovation in their Open Access team. The ideal candidate should have strong digital commerce experience and a passion for the customer journey.

Customer Success Manager (EMEA) - Field Systems. You will be the essential link between our customers' operational needs and the technical capabilities of the Trimble portfolio. Grow and expand customer product adoption and revenue by identifying how additional technical capabilities can address evo

A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance and performance of key client contracts.

A leading optical retailer in Horsham is seeking an Assistant Duty Manager to lead a motivated team in delivering exceptional customer service.

The role involves overseeing operational needs for key customers and ensuring consistently high service standards across the business. Account Management – Key Customer. Build strong, long-term relationships with various teams that support customer satisfaction and retention.

Founding Customer Success Manager at VC‑backed fintech startup. Direct impact on the product roadmap by serving as the primary voice of the customer for a category‑defining AI financial platform. Design and own the end‑to‑end customer success lifecycle, including onboarding, engagement, and

Customer Support, Customer Success, SaaS operations, or related customer-facing roles. This role directly manages the Customer Support and Customer Success teams, ensuring that customers receive world-class support, value realization, and long-term partnership. The Manager, Customer Experience (CX)

The Customer Success organisation is composed of four teams: pre‑sales, customer success, account management and support. The Customer Success Manager (CSM) role at AlphaSense is central to ensuring our clients realise measurable outcomes from their investment in our platform. CSMs partner with Ac

Reporting into the Director, GMNS Customer Journeys, the Manager of GMNS Customer Journeys will support the development and execution of GMNS Disputes customer servicing journeys for customers including Merchants, Payment Facilitators, Network Partners and Processors. At American Express, our cultur

As a Customer Contracts Manager, you'll be responsible for managing the end‑to‑end customer experience from order to delivery, ensuring customer contracts are delivered successfully from order won stage through to completion. Working closely with internal functions and external customers, you'll

Do you want to be part of a young, dynamic and innovative technology company and help us expand our engineering services to our industrial customers in the UK. Your role is crucial in enabling customers to maximise the value from our SAM4 condition-based maintenance system. In addition, you’ll hel

A luxury retail brand in London is seeking a Customer Services Assistant Manager to lead the customer service team. The successful candidate will manage relationships, uphold customer excellence, and drive team development while ensuring compliance with best practices. Key qualifications include ext

Customer Success Manager - Retail Media (Amazon, Criteo, Citrus). We are working with one of the most innovative tech companies in Retail Media, who are looking for a Client Success Manager to join their growing London team.

Training and Customer Excellence Manager. If you're an experienced Training and Customer Excellence Manager looking for a role with impact, influence, and the chance to deliver positive change, we'd love to hear from you. W Talent are working in partnership with a global manufacturing organisation t

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

A leading financial services company in Greater London seeks a Manager of GMNS Customer Journeys to enhance customer experiences and execute service strategies within the GMNS team.

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Our approach is unique, and it

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Senior Technical Customer Success Manager – DevTools (UK). This is an early Customer Success role at a DevTools company that already works. Customer Success is now being built deliberately in EMEA.

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. This role focuses on enhancing customer relationships post-implementation and driving platform adoption. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fint

Customer Account Manager - German Speaking (E-commerce). German-speaking Customer Account Manager. Proactively identify recurring issues and suggest improvements to processes and customer experience.

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Custo

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to ensure clients maximize their success with their innovative SaaS solutions. This remote role demands strong skills in customer engagement and a proven track record in the SaaS environment. Ideal candidates will

Own customer happiness and retention, serving as the primary point of contact for top‑tier customers. Monitor customer health and usage, proactively addressing challenges to maximize product value. Stability and continued growth with over $700M in investment and more than 1,000 customers worldwide

A fast-growing startup in the UK is seeking a UK Customer Success Manager to enhance customer adoption and satisfaction within the education contract catering sector.

The Customer Success Manager works across our clients functions to accelerate customer successes (outcomes). Drive customer satisfaction, working with teams across the critical moments in the customer lifecycle to address areas of development and recognise what great looks like. Organise and host cu

Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly. Partner cross‑functionally with product, revenue, and partnerships teams to advocate for customer needs and influence product improvements.

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,

AIdata analytics SaaS offering, providing marketers with a deep understanding of their customers’ behaviour and ability to automate highly relevant marketing content. With a passion for driving customer satisfaction, you will have a high‑touch consultative approach and excellent knowledge of the

A leading tech recruitment firm in London is seeking a Customer Success Manager to support clients in maximizing their Retail Media strategies.

A London Tech Company is seeking a Graduate Customer Success Manager to build strong relationships with customers, ensuring they achieve desired outcomes with the company’s products.

As Vanta’s Customer Success Manager within the Customer Success Advisory, you will be the voice of Vanta, responsible for helping keep our customers moving toward their goals and ultimately being successful and happy. As Vanta’s Customer Success Manager within the Customer Success Advisory (our

As a Customer Success Manager, you’ll have the opportunity to take ownership of our customer success function, work with brilliant colleagues, and make a tangible impact on the future of our platform. You’ll lead from the front — rolling up your sleeves, solving problems in real time, and ensu

Coordinate the flow of information at customer level in line with Customer Success process across Key Account Directors and Phorum Engagement Managers ensuring that all teams engaging with the customer have access to the right information that enables a consistent and transparent BioPhorum experienc

Enterprise Customer Success Manager. Proactively manage complex customer relationships. Act as a trusted partner to customers, leading onboarding, coordinating delivery activities and ensuring successful adoption of the platform and its capabilities.

Develop and maintain an internal Champion Network or Centre of Excellence within the customer’s organisation to help foster customer advocacy and facilitate customer testimonials or case studies. We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. Act as a voice of the customer internally, helping shape Finbourne’s customer‑centric culture. As Finbourne continues to scale, we are creating a dedicated Customer Success function to

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Manage customer ren

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. This role is focused on mid‑small accounts, with opportunities to develop into enterprise customer success manager roles, or to specialise in specific regions (language skill depend

A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself. Proven work experience as a Customer Success Manager