Customer manager jobs in Norwich - Page 17Create job alerts

A global financial platform is seeking a Customer Success Manager to enhance customer onboarding, retention, and growth within the SMB vertical in London. The ideal candidate will have over 2 years of experience in customer-facing roles and a strong customer-centric mindset. This is a hybrid, full-t

As well as previous experience within customer service, managing large teams of agents, communicating with brands online and a deep passion for customer success. Human customer support built for the 21st century, available 24 hours, 365 days a year. We firmly believe that Social Media, Live Chat and

Serve as a trusted point of contact for customer inquiries, ensuring seamless communication with Customer Support. Customer‑centric mindset with strong empathy and a deep understanding of customer needs. This role is ideal for someone with a strong background in Customer Success, Account Managemen

Reporting to the Director of Customer Success for Parcel Locker Solutions this role is responsible for: Quadient Lockers UK Ltd have an essential new opportunity for a Customer Success Manager, in an exciting, fast-paced work environment, allowing you to make an immediate impact on our team and comp

We are currently looking for a Strategic Customer Success Manager - REMOTE. At least five years of customer success experience in B2B SaaS, specifically with enterprise customers. Your efforts will drive product adoption, health, and long‑term value, ensuring that diverse enterprise customers—fr

The role involves partnering with the Store Manager to achieve sales goals and maintain high customer service standards. A leading athletic footwear company is seeking an Assistant Store Manager to inspire and manage a team.

This role is perfect for someone with retail management experience, showcasing leadership with a focus on customer satisfaction and operational excellence. The Duty Manager will oversee daily operations, enhance team performance, and uphold high standards of food hygiene. A leading organic grocery r

The Customer Success Area Lead will work closely with key sales leaders, CS investment teams, and other collaborators to prevent attrition and drive solutions for our designated customers/accounts. Consistently review Customer Success Scores and other meaningful metrics recommending appropriate

The Senior Customer Logistics Manager is at the heart of strengthening relationships with key customers, ensuring supply chain initiatives align with both business growth and customer needs. Drive cross‑functional supply chain projects with top customers to improve collaboration and customer satis

A global information and analytics company seeks a Customer Success Manager to drive customer engagement and retention. Strong communication and customer success experience in a SaaS or B2B environment are essential.

A leading outdoor apparel brand is seeking a Store Manager in Kingston to drive sales and enhance customer satisfaction.

A leading kitchen solutions provider is seeking an Orderbank Manager to oversee kitchen order management. The successful candidate will collaborate with regional teams and coordinate delivery schedules to ensure customer satisfaction.

A leading supermarket chain in the United Kingdom is seeking a passionate Store Manager to lead a team and foster a customer-centric culture.

A leading fashion retailer in Greater London is seeking a Floor Manager to lead a dedicated team and deliver exceptional customer experiences. Ideal candidates should have excellent leadership skills, a passion for products, and a strong commitment to customer service.

A leading global information company is seeking a Senior Product Manager to enhance customer experience within their Open Access team. By fostering innovation and collaboration, you'll contribute significantly to business growth and customer satisfaction.

By developing trusted advisor-level partnerships with key customer collaborators, you will deliver product presentations and point-of-view documents that build awareness and excitement among customer power users. Align with internal collaborators such as Account Managers, Sales Specialists, Solution

Customer Success Manager – Specialty Marine Insurance. Contribute to the development of scalable Customer Success and account growth processes. Customer Success experience within an Insurtech platform environment.

Optimove's Enterprise Customer Success Manager (CSM) fills a dynamic and essential client-facing role, interacting collaboratively with multiple client stakeholders including CMO's, CRM Leads, project managers and software developers to deliver outstanding results. Dedicated to unlocking value for o

Working alongside the Customer Service Management team to provide customer feedback and continuous improvement to customers’ journey. Attend meetings in the Customer Service Managers and Head of Customer Service’s absence. We are looking for someone who is passionate about exceptional customer s

Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus. We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire: White House in Letchworth Garden City and Penrose Court in Biggleswade. Apply today to become ou

A popular food retail company in the UK is seeking a Shop Manager to lead and motivate a team, ensuring a fast and friendly customer experience. Ideal candidates will have experience as a Supervisor or Line Manager in a retail environment, a strong commitment to inclusivity, and a focus on customer

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account-level KPIs.

Customer Marketing Manager - On Trade. You will play a crucial role working with the European Below The Line Program Manager and external agencies to develop game‑changing customer marketing programs and activities to deliver brand growth within the UK On Trade. You will be an integral member of t

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Exciting opportunity to join an established Consumer Insights AdTech platform, build relationships with some of the world’s leading enterprise companies

Customer Success Manager, fluent in Italian. The Customer Success Manager supports accounts of strategic importance to PitchBook and works with a team to complete all account‑related requests and activities. While continually learning and exploring new ideas and concepts, you will be inspired to a

The Customer Success Manager is a crucial ambassador for our clients. The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. With a core focus on s

A leading beverage company in the UK is looking for a Customer Marketing Manager to develop innovative customer marketing programs that drive brand growth. The ideal candidate should have experience in brand management or customer marketing, exceptional stakeholder management skills, and the ability

A vibrant fashion retailer in Greater London is seeking a dedicated Store Manager to oversee daily operations and enhance the customer shopping experience at their Westfield White City location.

You’ll join Risk Ledger as a Customer Success Manager focused on our predominantly Public Sector customers, across mid‑market to enterprise accounts. You’ll join a cross‑functional Customer Success team that works hand‑in‑hand with Product, Marketing, Sales and the wider business to deli

A leading digital marketing technology company in London seeks a Customer Success Manager to ensure positive client relationships and maximize product adoption. The ideal candidate has a Bachelor's degree and experience in customer success or account management, particularly in the digital marketing

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

We are hiring a Customer Success Manager to help establish and shape Finbourne’s Customer Success capability. Act as a voice of the customer internally, helping shape Finbourne’s customer‑centric culture. You will act as a trusted advisor to customers, owning the post‑implementation relation

Responsibilities include overseeing implementation processes and ensuring customer satisfaction.

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

In this full-time role, you will support the General Manager in ensuring the delivery of the company’s brand values and exceptional customer service. A leading entertainment company located in London is seeking a Deputy General Manager. Responsibilities include managing staff schedules, driving cu

A global technology company is seeking a Customer Success Manager to drive strategic initiatives and foster long-term customer relationships. This hybrid/remote role involves addressing escalated issues, performing business reviews, and collaborating across teams to maximize customer satisfaction. R

Possesses 3‑5 years of experience as a Customer Success Manager or equivalent in a B2B SaaS business. Join as an early Customer Success hire to build best-in‑class customer retention for a rapidly growing healthtech SaaS platform. You'll own the full customer lifecycle, from onboarding and train

Customer Relationship Manager, Managed+ Portfolio. As the Managed+ portfolio grows RE‑DEFINED is recruiting a Customer Relationship Manager for the Managed+ Portfolio. This role is at the front of RE‑DEFINED's customer relationship management, while it will also see you assisting the Regional Ma

A progressive healthcare technology firm in Greater London is seeking a Customer Success Manager to drive onboarding and adoption for SMB customers. The successful candidate will build strong relationships, ensuring customers feel supported and engaged. Responsibilities include customer training, mo

A leading tech company in Greater London seeks an experienced Enterprise Customer Success Manager to drive the integration of AI solutions for legal and professional services. Candidates should have 3-4+ years of experience in customer-facing roles within tech or SaaS, display adaptability in fast-p

A healthcare technology company is seeking a UK-based Customer Success Manager to drive adoption of the HRCase software suite. The role focuses on developing relationships with HR stakeholders, monitoring product utilization, and enhancing customer satisfaction. Ideal candidates will have experience

Contribute to Akeneo’s customer success framework for customer lifecycle management and create tangible benefits and value for customers. Customer Success Manager – Italian Speaker. Build strong relationships with key contacts at customer accounts, including C-level executives across business an

The Reltio Customer Success Manager (CSM) is responsible for driving customer adoption and retention, mitigating risk, and providing guidance and thought leadership for our customers throughout their relationship with Reltio. Partner with extended customer-facing account teams to develop strategic a

Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer-facing position. Champion your customer’s requests by collaborating with the Customer, their delivery team and various OneStream departments (Customer Support, Cloud, Technical SME’s, Pro

Adecco are currently recruiting for a Customer Success Manager to join their clients team based in Newbury. Job Title: Customer Success Manager. Experience in an Account Management or Customer Service role is essential.

As a Regional Sales Manager, you will lead direct sales initiatives across the UK&I region, driving new end customer acquisition and expanding existing customer relationships. Deliver compelling product demonstrations, presentations, and commercial proposals to end customers. Strong ability to execu

Customer Success Manager (CSM). Your commercial insight, customer-first mindset, and ability to drive long-term relationships will be essential in delivering ROI and expanding account value over time. Proven experience in a Customer Success, Solutions Engineer, or Commercial post-sales role, ideally

You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customer