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We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

Are you passionate about delivering outstanding customer service and building strong stakeholder relationships? We’re looking for a dynamic Highways Engagement & Customer Support Manager to lead our customer enquiry and engagement functions, ensuring a consistent, high-quality experience for resid

As part of the Marketing Team, the CRM & Engagement Manager will contribute to customer occupancy targets by expanding the MyWorkspace ecosystem for existing and prospective customers and partners. Workspace is seeking a passionate and proactive CRM & Engagement Manager to support its growing commun

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organisations that

A leading UK retailer is seeking an experienced Store Manager to take full responsibility for running a store and leading a dedicated team.

A leading AI solutions provider is seeking a Customer Success Manager to manage enterprise customer relationships. Responsibilities include owning customer portfolios, driving product adoption, and conducting regular business reviews. The ideal candidate has 4-8 years of experience in Customer Succe

A health-tech company in the UK is seeking a Customer Success Manager to ensure clients derive maximum value from their solutions. The successful candidate will manage customer accounts, drive product adoption, and advocate for client needs. Strong relationship-building skills and a customer-focused

We’re a profitable, stable tech company with a loyal customer base that’s ready for the next level of customer marketing. B2B tech marketing, customer marketing, or customer success roles, ideally in SaaS or infrastructure software. Conduct customer research (surveys, interviews, advisory boards

A premium retail brand in Greater London seeks a Retail Store Manager. In this hands-on leadership role, you will drive the store's commercial strategy and ensure an exceptional customer experience.

A popular fashion retail brand in West Yorkshire is seeking a dynamic Store Manager to lead a fabulous team and drive performance in-store. Responsibilities include inspiring the team, ensuring exceptional customer experiences, and managing store budgets.

A leading global HR platform in the UK is seeking a Customer Success Manager to drive engagement for SMB clients. The role involves managing a portfolio of customers, leveraging AI tools for communication, and hosting enablement programs to enhance customer experience.

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading grocery retailer in Greater London is seeking a skilled Store Manager to oversee operations and enhance customer experiences. This role requires strong leadership and a customer-first mentality, utilizing data to improve shop performance.

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London.

We are seeking a highly skilled Senior Manager with hands-on experience, The ideal candidate will have extensive experience in one (or more) of the following areas: customer behaviour analytics, marketing, commercial, web, or product analytics, and possess domain knowledge in marketing, customer, di

A global information leader is seeking a Customer Success Manager to drive customer engagement and retention in Greater London. This role emphasizes the importance of building strong relationships and ensuring customers achieve their strategic objectives using the full product portfolio. Ideal candi

A leading retail brand in London seeks a Store Assistant Manager to support the Store Manager in achieving sales and operational goals. The ideal candidate will have retail management experience and excel in customer service.

A leading supermarket chain in the UK is seeking passionate Store Managers to lead teams and create a customer-centric culture.

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

A leading UK supermarket is seeking a Fresh Food Manager in Norwich to ensure excellent product availability and deliver exceptional customer service.

A client in the engineering sector is seeking a Senior Customer Service Manager to lead a high-performing team. Responsibilities include coaching team members, establishing performance goals, and maintaining strong customer relationships to support business growth.

As a Customer Implementation Manager, you will be essential in onboarding both new and existing customers to the Raft platform. You will manage the technical integration of customer projects, ensuring the design, development, and deployment of Raft create value for the customer. A dynamic UK-based t

Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.

A retail company in Greater London is seeking an Assistant Store Manager to support the Store Manager in overseeing all retail operations. Responsibilities include training the sales team, ensuring customer satisfaction, and collaborating on sales strategies.

A family-owned care provider in Hertfordshire is seeking a Dual Site Customer Relations Manager to support two care homes.

A leading food retailer in the United Kingdom is seeking a Shop Manager to lead and motivate a team. This role involves ensuring an exceptional customer experience across various service channels, including in-shop and online.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. Contribute and improve existing processes to optimise the customer experience. Be an advocate for customers internally, respond to issues and share product feedback.

As Customer Outcomes and CX Reporting Manager, you will oversee the production of customer experience and outcomes reporting to senior stakeholders across the organisation. To be successful as a Customer Outcomes and CX Reporting Manager at Barclays, you should have experience with:. This will invol

A growing QSR brand in Worth is seeking an experienced Assistant Manager to lead teams. This role focuses on maintaining high-quality food standards and delivering exceptional customer service. You will work alongside the General Manager to ensure smooth operations and motivate your team.

The purpose of this role is to successfully enable operation of the TEA function focused on Customer IT Assurance with the execution and management of activities including bids & tenders, contract reviews, due diligence, audits, findings, to deliver the expectations of BGIUK's customers aligned to d

Sitting within the EMEA Brand & Content team and collaborating with our global Community & Customer Marketing team in Boston, you’ll work cross-functionally with Product Marketing, Sales, Customer Success, Education, Events, and Content to create scalable programmes that drive meaningful customer

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. A key part of the role is to partner with sales, SEs and Professional Services to ensure customer needs are met. Ab

A leading company in IT services is seeking an experienced IT Support Manager for their London office. The role requires a dynamic individual with strong technical abilities in a Windows environment and exceptional customer service skills.

Proven success in growing the client/customer success function and overall customer-focused operations to support a rapidly growing business, ideally with exposure to driving revenue growth of a successful business. Enabling exponential growth and expansion by focusing on what’s most important - t

As a Customer Account Manager you will be involved in the whole process of providing loans to our customers. Initially you will be speaking to customers enquiring to the local branch, establishing the requirements of the customer and their affordability, processing the loan agreement, and ensuring t

This role requires strong organizational and communication skills to successfully navigate customer inquiries. A leading automotive company in England is looking for a Senior Business Manager to manage their Finance & Insurance department.

Customer Success Manager page is loaded## Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028About the business Elsevier is a global information and analytics company tha

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer‑success framework. Comfortable leading client engagements, guiding delivery teams, and mentoring engineers or product managers. Experien

This role will primarily involve owning and managing new customer implementations to our platform, providing a seamless process from kick‑off to go‑live, as well as taking responsibility for the ongoing success and satisfaction of those customers beyond onboarding. Provide coverage for a key cus

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Customer‑first mindset, winning by helping customers succeed. Drive product adoption, customer satisfaction, and overall influenc

Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience.

Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Identify growth opportunities and collaborate with Account Managers to expand customer accounts.

Sign in to set job alerts for “Customer Manager” roles. As our online operation continues to rapidly grow, we are looking for a Transport Manager to deliver the day-to-day operational standards within transport. You'll manage and motivate your team to deliver the best standards, ensuring we meet

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. You will monitor clients through the analysis of data, networking with internal teams and providing improvements to the quality of the custome

A leading healthcare technology company in the UK is seeking a Customer Success Manager to guide SMB customers through onboarding and platform adoption. The ideal candidate will have 2-4 years in customer success or operations, ensuring robust relationships and support for customers' long-term succe

A prominent menswear brand located in Bedford is seeking an experienced Retail Manager to oversee store performance and ensure exceptional customer service.