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Job Title: Senior Security Technical Engineer/Supervisor Are you an experienced Senior Security Technical Engineer/Supervisor looking for your next challenge? Do you take pride in your work, working efficiently and safely, delivering a first-class service in live environments? Then read on, this could be the ideal opportunity for you. We are a long-standing family run business who are industry leaders in providing Fire, Security, Reception and Data system solutions. We are looking for an experienced Senior Technical Engineer/Supervisor to supervise all our engineers and contractors on our projects. We are looking for a strong leader and team player who will embrace a fast start in return for a rewarding package Role Responsibilities and Duties for Senior Technical Engineer/Supervisor : Install, service, commission, fault-finding and commissioning of Access Control, Door Entry, CCTV and Intruder Alarm Systems. Supervise, mentor, and guide junior engineers and subcontractors on site Lead works on high-rise developments and in occupied residential or commercial buildings Read, interpret, and work from drawings, site plans, and system schematics Excellent knowledge of relevant standards and regulations (NSI NCP 109, SSAIB Security) Carry out site surveys, testing, inspections, and handovers Maintain high standards of health & safety, particularly in live and occupied environments Liaise with clients, main contractors, and other stakeholders to coordinate works Complete accurate documentation, reports, and certification Adhoc duties as required. Qualifications & Experience Required for Senior Technical Engineer/Supervisor : SSSTS or equivalent supervisory qualification ECS or CSCS Card Sound working knowledge of relevant standards and regulations: (NSI NCP 109, SSAIB Security) Solid experience installing, servicing, fault finding and commissioning of Access Control, Door Entry, CCTV and Intruder Alarm Systems. Asbestos Awareness Working at Height Manual Handling Manufacturer training (preferred) IPAF and/or PASMA (Desired) Full UK driving licence and Right to Work in the UK Minimum of 5 years experience working within the Security Industry Supervisory experience and the mentoring/guiding of others Excellent fault-finding and problem-solving abilities Ability to communicate professionally with a customer-focused approach Salary :£40,000 to £45,000 DOE - overtime and bonus opportunities Hours of work: Mon-Fri 8am-5pm What we offer: Company van, fuel card, tools, and uniform Ongoing professional development and training (Manufacturers, H&S) Holidays: 20 days plus Bank Holidays per annum (increasing annually to a max of 25 after 5 years) + your birthday off Benefits: Comprehensive Company Health Insurance, Quarterly Events. TPBN1_UKTJ

General Manager | South Buckinghamshire Salary: DOE Are you a motivated and experienced Garden Centre Manager looking for a new opportunity to lead and inspire? Do you have a passion for delivering exceptional customer service and driving sales growth? If so, we have the perfect opportunity for you! About the Business The business prides itself on offering a unique, personal touch that only a family-run business can provide. They are dedicated to delivering exceptional products and service to their customers, fostering a welcoming and vibrant atmosphere. As they embark on an exciting growth journey, they are looking for an energetic, enthusiastic, and hands-on individual to join their team as a General Manager. Key Responsibilities Oversee daily operations of the garden centre, ensuring smooth and efficient functioning. Lead, motivate, and support a team of dedicated staff. Maintain high standards of customer service, ensuring every visitor has a positive experience. Develop and implement sales strategies to drive revenue growth. Plan and execute promotional events and activities to attract and retain customers. Ensure the garden centre is well-maintained, clean, and visually appealing. Monitor sales performance and provide regular reports to the owners. Foster a positive and collaborative work environment. The Ideal Candidate Proven experience in a similar role within a garden centre is essential. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Ability to work in a fast-paced, hands-on environment. Strong organisational and multitasking skills. Commercial awareness Why Join them? Be part of a close-knit, family-run business where your contributions are valued. Opportunity to influence the growth and success of the garden centre. Work in a beautiful setting surrounded by nature. Supportive and friendly work environment. How to Apply If you are an energetic and enthusiastic individual with a passion for gardening and retail management, we would love to hear from you! Apply below or get in touch with Michail at (phone number removed) or

Ready to find the right role for you? Contract Manager (Municipal Waste) Salary: Competitive plus bonus, company car/cash allowance, private medical cover and pension Hours: Full time, Monday to Friday - 40 hours per week Location: Alperton, Brent When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Option to choose from a company car or car allowance 25 days of annual leave Private medical cover Access to our company pension scheme One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; Lead the team to deliver municipal contracts in line with defined contract KPIs and specifications. Develop and maintain relations with key stakeholders; client, members, residents, staff, unions and internal partners. Manage resources (people, vehicles, equipment) to best effect prioritising the wellbeing of our people and service to our customer and communities. Ensure compliance against the Veolia standards, supporting assurance checks and improvement planning to enhance contract performance and customer service. Support and drive positive financial outcomes for the commercial portfolio by supporting and driving collaborative working. Ensure the safe delivery of a first-time collection culture and all contractual performance KPI's. Ensure the commercial performance of the contract overseeing all expenditure, staffing and resources. Assess Supervisor competency including observing them carrying out their role (crew monitoring, PDR, team briefings). Set and present budgets. Manage monthly financial performance. What we're looking for; Essential: Waste and fleet management experience. Project management experience. Data management and integration. Strong client management skills. Previous experience leading and developing a team within a senior operational role. Financial management experience, with the ability to set and present budgets. IOSH certification. Transport Manager CPC - desirable. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 14-05-2026 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Ancillary Services Manager Location: Heathrow Consolidation Centre (HCC) Reports to: Head of Customer Experience About the role We are looking for an experienced and proactive Ancillary Services Manager to lead and develop operational teams across multiple departments at Heathrow Consolidation Centre. This is a varied leadership role with responsibility for Multiuser Warehouse operations, Additional Services, Customer Service, short-term strategic delivery, and quality assurance . You will play a key role in ensuring safe, efficient, compliant day-to-day operations while also driving process improvement, financial control, service excellence, and revenue growth. The successful candidate will be a strong people leader with excellent operational knowledge, commercial awareness, and the ability to turn business priorities into clear, actionable plans. Key responsibilities Multiuser Warehouse (MUW) Manage day-to-day Multiuser Warehouse operations, ensuring safe, efficient and compliant performance. Act as the subject matter expert for OMNI and SOM systems, troubleshooting issues and resolving them wherever possible before escalating to IT. Maintain system data integrity and ensure adherence to operational workflows. Create, update and maintain training documentation, SOPs and process guides. Deliver training where required, while coaching and mentoring colleagues to improve capability and performance. Regularly review warehouse processes, identify inefficiencies and implement improvements. Work closely with the Heathrow Retail Account Manager, Senior Account Manager and Reach teams to support business-as-usual operations. Monitor KPIs and operational performance, addressing inaccuracies and underperformance proactively. Act as the escalation point for operational issues, investigations and stock discrepancies, ensuring timely root cause analysis and resolution. Ensure compliance with health and safety, company policies and audit requirements. Maintain accurate reporting and operational documentation for review by the Head of Customer Experience. Additional Services Lead and manage day-to-day BAU operations within the Additional Services department, including parcel deliveries and oversight of monthly financial invoicing processes. Ensure services are delivered efficiently, accurately and in line with company KPIs and contractual agreements. Provide hands-on operational support where needed to maintain continuity and performance. Oversee financial reporting for Additional Services, ensuring accuracy, transparency and timely submission. Create and maintain a monthly review dashboard, providing analysis of revenue performance, trends and growth opportunities. Monitor revenue generation against targets, identifying risks and underperformance. Identify and develop new Additional Service opportunities across the business and Heathrow Airport to drive revenue growth. Collaborate with internal stakeholders to introduce and implement new service offerings. Ensure compliance with operational, financial and governance standards. Maintain accurate documentation, reporting and audit trails for all Additional Service activity. Act as escalation point for operational issues, including delivery investigations where applicable. Customer Service Lead and manage the day-to-day operations of the Customer Service department. Manage holiday approvals and coordinate sickness and holiday cover. Create, maintain and adjust staff rotas to ensure appropriate cover at all times. Monitor attendance and address absence issues as required. Oversee accurate logging and maintenance of call records in AMIS . Manage shared email inboxes, ensuring prompt and professional responses to external correspondence, including booking requests. Maintain high office standards, ensuring organisation, professionalism and compliance. Develop and implement customer service procedures and best practices. Identify and drive process improvements across the department. Ensure adherence to company policies and the BSL Labour Agreement . Monitor team performance, provide coaching and drive continuous improvement. Produce accurate operational reports for review by the Head of Customer Experience. Short-Term Strategy Lead the development and execution of short-term strategic plans aligned with business priorities and operational objectives. Translate strategic goals into clear, actionable plans with defined timelines, deliverables and ownership. Monitor performance against targets, identifying risks and implementing corrective actions where needed. Analyse operational and financial data to support informed decision-making. Coordinate cross-functional teams to ensure aligned delivery of key initiatives. Provide regular progress updates and performance reporting to the Head of Customer Experience and Head of Operations. Conduct post-implementation reviews to assess impact and capture lessons learned. Remain flexible and adapt plans in response to evolving business needs and external factors. Quality Assurance Provide guidance to management on process development, process support and conformance. Oversee Root Cause Failure (RCF) initiatives to address process anomalies, identify non-compliance and support corrective action. Oversee implementation of Irreversible Corrective Actions (ICA) to reduce non-conformities, minimise operational disruption and improve resilience. Work in partnership with relevant Heads of Department to support strong internal and external audit results. Business as Usual Actively participate in Monthly Management Reviews (MMRs) and customer meetings, including monthly and quarterly reviews with HAL where required. Coach, mentor and support all levels of management in achieving operational excellence in innovation development, innovation execution, project management and process control. Act as the gatekeeper for knowledge-based solutions stored in the AMIS system. Support European deployment opportunities as they arise. Key relationships External Retail Business Partners Retail Inbound Suppliers Internal HCC Head of Operations Head of Customer Experience Operational Managers Additional Services Team CTIMs HR Finance IT Line Level Leaders What were looking for Strong operational leadership experience across warehousing, customer service or multi-function service environments Excellent people management, coaching and mentoring skills Strong commercial awareness and confidence working with financial and performance data Experience in process improvement, compliance, audits and operational reporting Ability to manage multiple priorities and departments effectively Confident communicator with strong stakeholder management skills Experience using operational systems such as OMNI, SOM and AMIS would be highly advantageous Salary to be discussed Why join us? This is an exciting opportunity to take ownership of a broad and impactful role within a fast-paced operational environment at Heathrow. You will have the chance to lead teams, improve performance, support strategic initiatives and help shape future service growth. TPBN1_UKTJ

Internal Account Manager - Hybrid (1 day from home after probation) Basic Salary: Up to £40,000 + Bonus realistic earnings circa £10k Hybrid Working: office based Uxbridge Full-Time | Permanent We're looking for an experienced and detail-oriented Internal Account Manager to join our growing team in Uxbridge. This position offers flexibility, career growth, and the chance to be part of a supportive, customer-focused environment. You'll be working with an existing client base, handling inbound enquiries, quoting using part numbers, forecasting delivery times, and ensuring a smooth end-to-end order process. Key Responsibilities: Manage and nurture an established portfolio of customer accounts to the value of circa £2million Handle incoming enquiries and process product orders accurately for customers Prepare quotations using technical product codes/part numbers Forecast lead times and provide realistic delivery expectations Coordinate with internal teams to ensure timely fulfilment Build long-term relationships through excellent account managementWhat We're Looking For: Experience in internal sales or customer service Background in a manufacturing, distribution, or engineering environment is essential Excellent communication and organisational skills Strong attention to detail, especially when dealing with product codes Able to manage multiple priorities in a fast-paced environmentAt Morgan Ryder we can provide you with a full range of employment opportunities from short term and fixed term temporary vacancies to permanent positions. We recruit for companies that operate in the following industries: Defence Equipment, Food and Drink Manufacturers, FMCG, Packaging, Engineering, Automotive, Aerospace, Warehousing, Logistics, Waste Management, Petro Chemical, Pharmaceutical, Power & Renewable Energy. Our commitment: Equal opportunities are important to us. We believe that diversity and inclusion at Morgan Ryder Associates are critical to our success as DE&I positive company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic. Please note that calls to and from the offices of Morgan Ryder Associates Ltd. may be monitored or recorded. This is to ensure compliance with regulatory procedures, record business transactions and for training purposes

Flagship Store Manager - Premium Homewares Retail Westfield White City, London £36,000 basic + uncapped commission + benefits Are you a commercially driven retail leader with experience in homewares, furniture, or premium lifestyle products? Do you thrive in a consultative sales environment where customer experience and commercial performance go hand in hand? We're recruiting for a Flagship Store Manager to lead a high-profile store within a premium homewares retail business, specialising in high-quality, design-led products that enhance everyday living. ________________________________________ The Role As Flagship Store Manager, you will take full ownership of store performance, leading from the front in a consultative, customer-first home retail environment. You will: * Drive sales performance, KPIs, and profitability * Lead, coach, and develop a high-performing retail team * Deliver a premium, personalised customer experience centred around home and lifestyle solutions * Inspire customers through product knowledge, storytelling, and in-store experience * Manage all aspects of store operations, visual merchandising, and compliance * Build a culture of accountability, energy, and excellence ________________________________________ What We're Looking For * Proven experience as a Store Manager / Senior Retail Manager within homewares, furniture, interiors, or premium retail * Strong track record of delivering against sales targets and KPIs * Experience leading commission-driven teams * Passion for customer experience, interiors, and lifestyle retail * A hands-on leader who leads from the front * Strong commercial awareness and organisational skills ________________________________________ What's in it for You? * Competitive basic salary circa £36,000 * Uncapped commission - strong earning potential * Opportunity to lead a flagship, high-footfall homewares store * Work with a premium, design-led product range * Excellent training, development, and career progression * Comprehensive company benefits package ________________________________________ Why Join? This is not just another retail management role. It's an opportunity to: * Lead a destination store in one of the UK's busiest shopping centres * Represent a premium homewares brand that genuinely enhances customers' lifestyles * Build a career with a growing, innovation-led retail business ________________________________________ Apply Now If you're ready to step into a flagship leadership role within premium homewares retail, where service, performance, and brand experience are key - we want to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

Behaviour Support Assistant – Secondary School (KS3–KS5) Location: Brent, London, UK Start Date: 27 April 2026 Salary: £100 – £120 per day Job Type: Full Time, Temporary Salary dependent on experience and qualifications. Higher rates are reserved for candidates with substantial experience and/or relevant training. Pay is determined in line with school expectations and Agency Worker Regulations (AWR), where applicable. About the Role Teach Now is recruiting a dedicated and highly organised Behaviour Support Assistant to take ownership of an Inclusion Room provision within a well-established secondary school in Brent. This is a pivotal role within the school’s behaviour system. You will be responsible for the day-to-day management of the Inclusion Room, ensuring it remains a calm, structured and purposeful environment where students can reflect on their behaviour, reset, and successfully re-engage with learning. This role requires consistency, resilience, and strong presence—you will be a key figure in maintaining high behavioural standards across the school. Key Responsibilities • Lead and manage the Inclusion Room on a daily basis • Maintain a calm, controlled and purposeful environment • Support students who have been removed from lessons • Reinforce behaviour expectations and encourage reflection • Work closely with pastoral teams, SLT, and teaching staff • Log incidents, track behaviour patterns, and provide reports • Ensure students remain engaged and complete assigned work About You, • Proven experience managing behaviour in a school or similar setting • Experience in Alternative Provision or PRUs is highly desirable • Strong behaviour management skills – firm, fair, and consistent • Highly reliable with excellent punctuality and professionalism • Confident managing groups of students independently • Calm, resilient, and able to handle challenging behaviour effectively • Strong communication skills with authority and presence • Able to build respect quickly while maintaining clear boundaries What Success Looks Like, • The Inclusion Room runs smoothly and consistently every day • Students remain calm, engaged, and complete their work • Behaviour incidents are managed effectively and consistently • Staff trust you to take ownership without constant supervision This position sits at the heart of the school’s behaviour and inclusion strategy. It is ideal for someone who is structured, dependable, and confident in leading behaviour support. Your work will have a direct impact on student outcomes and the wider school environment. Why work via Teach Now? Teach-Now are a widely recognised, education recruitment company. We pride ourselves on our high levels of customer service and professional development that we offer our teachers and support staff. We: • Ensure that you will have your own dedicated consultant who will provide ongoing support and guidance. • Offer an excellent ‘refer a friend’ scheme that pays you £150 for each candidate you refer to us after they have worked and been paid for their first 10 days. • Pay in line with the Agency Worker Regulations (AWR) meaning you will be paid equally to a permanent employee. • Give you access to a wide range of CPD training through our in-house team of experienced senior leaders Application Process: Do you feel you meet the criteria for this exciting opportunity? If so, please either apply below or contact Teach-Now directly. All applicants will require the appropriate qualification and training for this role. For teacher roles, we require a formally recognised teaching qualification. If you are not contacted within 2 working days, unfortunately, you have been unsuccessful for this role. However, we will keep your CV and continue to help you in your search for a job within education. Good luck with your application, we look forward to hearing from you. Teach Now operates stringent safer recruitment procedures. We are committed to promoting equality and challenging discrimination. Teach Now is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. This post will be subject to an Enhanced DBS Clearance

We are now seeking a Regional Marketing Manager to lead and continue to grow our existing Canvass Teams across Scotland. We are seeking an experienced Leader with direct sales/marketing/canvassing experience who is now looking to move into a senior position. With your drive and enthusiasm, you will be part of the senior team, supporting the Regional Sales Manager to increase lead generation and build on our current canvassing teams to help the region to fulfil its potential! You will take the lead in Regional Recruitment Activities, ensuring the region recruits to target. Applying your canvassing skills and knowledge, you will inspire, guide and effectively coach, train and mentor our self employed partners to continue to achieve targets and to build on their current success. This is us ! Anglian Home Improvements, the UK's leading home improvement business, proud of our craftsmanship and service, which has kept customers coming back time and time again for 60 years. The quality products and excellent customer service are only made possible by having great people representing us, from the first point of contact our customers are presented with knowledgeable, polite, and enthusiastic individuals– and we are seeking a Regional Canvass Manager to lead our local teams. What you'll be doing Supporting the Regional Sales Manager to achieve regional lead, sales and establishment targets. Participating and driving regional recruitment focused activities including local networking, attending regional jobs/recruitment fairs and where appropriate working in conjunction with local job centres. Lead and follow the companies recruitment/onboarding processes providing consistency and enhancing candidate experience. Driving retention through the delivery of timely and professional coaching and training to Marketing Team Leaders and Agents. What we're looking for Successful proven experience as a Canvassing Team Leader who has consistently exceeded targets in sales and marketing. Ideally experienced within Home Improvements (or similar!) . Experience of recruiting self-employed canvassers. Highly motivated, with the natural ability to motivate & guide people to achieve targets. The ability to work to strict deadlines in a fast paced and results driven environment. Have a proactive approach and results driven. Flexible towards varied workloads, working hours and willing to travel. Committed to continuous personal development through internal resources and own initiatives. A driver with a full UK driving licence and your own car. What We Offer Competitive salary £30,000 Basic with OTE upto £55,000 Car Allowance Minimum 31 days holiday increasing with service Pension High street discounts employee scheme Apply Today! Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Companys value of Succeed Together we are committed to Equality, Diversity and Inclusion. We recruit the best person for the job regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. TPBN1_UKTJ

Technical Manager - Head of Video Uxbridge / London Your perspective: Private Healthcare after 12 months of continuous service Employee supported volunteering Enhanced family leave provision Perkbox and Employee assistance Programme Company sick pay Employee recognition scheme Generous employee referral scheme Mentoring support and training initiatives Access to state-of-the-art technology Global presence and opportunities worldwide Long Service Programme Position Overview The Technical Manager will have a very strong technical background in the Audio Visual Industry with an expert level skill set and experience in Video; this position must be the subject matter expert for their discipline. Sitting within the Production function, the Technical Manager manages all aspects of that discipline as it pertains to event pre-planning, on-site management, equipment maintenance and post show activities. Must have the ability to operate/trouble-shoot high-end equipment and have familiarity with major brands of audio-visual systems and components in a large venue situation. The Technical Manager will be the key resource of information for the Production team; will interface with the warehouse leads helping to design systems; and be the project manager for large event systems. The Technical Manager is required to mentor and develop the technicians. Also where appropriate the Technical Manager will negotiate with supply chains and drive innovation with our product portfolio. On a project by project basis the Technical Manager will maximise profitability by using our own equipment and labour. The Technical Manager may or may not manage a team of Technical Specialists and will report to the Director, Project Management or General Manager, UAE as appropriate. Key Job Responsibilities Event Pre-planning Partner with the Senior Project Managers, Project Managers and end client to design, pre-plan and manage all aspects of their expertise or discipline. Drive Results • Complete necessary technical drawings, production plans, labour needs, budgets, equipment selection, and interfaces with the warehouse leads, and sub rentals. See the Bigger Picture, • Assist and support the other departments as necessary by making recommendations on technology, processes, and methodologies. On-site Management/Operation Delivers World Class Service ensuring their discipline meets or exceeds the clients needs by managing the production plan, budget, and Encore production/safety standards. Do the Right Thing • Set and properly test technical components. Operate designated equipment for the event, as needed. Provides leadership to their assigned crew, including internal and external team members. At all times, the Technical Manager is expected to abide with all health and safety requirements to company and international standards; to ensure that all team members and subcontractors adhere to the same; and to recommend areas of improvement to the HSE Manager. Post-show Management Responsible for post-show management to include: final labour, time sheets, expenses, sub rentals, and any equipment maintenance needs. Complete reporting information and feedback from team to the Senior Project Managers and Project Managers for the post show jot form to document for clients future events. Customer Service Provides excellent service and strive to exceed the expectations and needs of internal and external customers. Meets with clients on site as necessary to ensure that their needs are met and the equipment setup is working properly. People Development (where they have direct reports) Value People by promoting a culture of high performance, accountability and continuous improvement that values learning and a commitment to quality. Manage performance, addresses employee concerns, maintains adequate staffing levels, and facilitates team development. Manage the HR activities including selection, performance management, and learning. Provide focused and continued coaching to develop the skills of team members. Train employees on Encore standards for service and equipment, and verifies they are properly trained on company computer systems. Recommend team members for training opportunities, as needed. Disclaimer: The duties and responsibilities described are not a comprehensive list and may change, or additional tasks within scope of work may be assigned at any time with or without notice, as necessitated by business demands. Job Qualifications BA/BS Degreed or equivalent experience 5+ years of live large venue audio visual 5+ years of knowledge of Audio Visual and expert level technical skill set in a discipline 2+ years crew lead experience (not necessarily direct reports) Strong customer service skills Excellent organisation skills Advanced problem solving skills Strong written and oral communications skills Ability to travel up to 75% TPBN1_UKTJ

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in afriendly, fun and respectful environment where you are encouraged to thrive. Where will you be working? At M Group Energy, were enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team , youll join the leading provider of metering services in the UK energy retail sector, we provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it? We're recruiting in areas; HA, WD, LU, NW, WC, EN, N, SW, EC, AL, MK, N What will you be doing? Youll investigate, detect, and prevent gas and electricity theft in residential and commercial properties. Youll be responsible for making sure installations are made safe and will work with the supplier to agree what further action is to be taken. You'll collect evidence and provide information to the client to decide next steps. Youll be involved in debt recovery work; this may include carrying out metering tasks such as installing a SMART meter or de-energising/disconnecting the supply. Do you take pride in your customer service skills? As a Revenue Protection Officer youll be proud of your work and demonstrate professionalism and integrity. Youll also have the ability to remain calm and professional and confronting situations. Do you want career progression? Previous experience as a Revenue Protection Officer or in conflict management would be useful but not essential in this role; all youll need is a positive, proactive, and solution-oriented mindset. Youll get full training on revenue protection and conflict management. What youll bring Valid UK driving licence - You must have a full UK licence and have less than 6 points. CCN1 / CMA1 / CMA3 with MET1 NVQ Level 2 in Smart Metering (Dual Fuel) / MOCOPA Experience installing gas and electric smart meters Strong customer service background with the ability to remain calm and professional in challenging situations Nice to have (but not essential): 3-phase qualification / CT / Medium Pressure Whats in it for you? Salary: Dual Fuel - £42,285 Dual Fuel (3 phase/CT) - £43,370 Dual Fuel - £45,538 (if based inside the M25*) Dual Fuel (3 phase/CT) - £46,623 (if based inside the M25*) We offer a range of benefits designed to support your life in and out of work, some of which include: £2000 per year safety and attendance bonus Matched or contributory pension scheme Online GP service, 24 hours a day, 365 days a year Employee assistance programme My Rewards portal, access to 1000s of retail discounts Life assurance Cycle to work, salary finance and give as you earn schemes Enhanced maternity, paternity leave and adoption leave Reward and recognition scheme In addition, this role offers; Company van/vehicle and fuel card for business use Discretionary bonus scheme 22 days annual leave plus bank holidays Recommend a friend get rewarded for introducing people to us! Standby / Overtime / Call out About us We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planet Were open and seek new and better ways of exceeding expectations Were together and as one team; the whole is greater than the sum of the parts Were ambitious and embrace opportunity, to lead essential infrastructure services for life Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. Its an exceptional time to be a part of M Group. Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rdparty background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding. #MGroupEINDREG About The Company . TPBN1_UKTJ

Our client feels a genuine responsibility to enhance people’s lives, and they go to extraordinary lengths to achieve this. The team is constantly challenging the norms to find better and more beautiful solutions. They create places where you can thrive in your own space, surrounded by a wider community to which you belong. They are not simply developers they are a growing team, with a vision for creating a better kind of smart living. JOB OVERVIEW: The Resident Service Manager will work as part of a team responsible for the day-to-day operations and resident experience at a residential community. The ideal candidate will be customer-focused, detail-oriented, and able to work collaboratively with team members and residents. MAIN DUTIES AND RESPONSIBILITIES: • Lead by example, adopting company policies, procedures and values • Deliver exceptional customer service to all residents and guests. • Constantly strive for continuous improvement • Take personal responsibility for understanding and following the company’s Health & Safety policies and practices. • Able to handle confidential and sensitive information, dealing with issues and queries with utmost professionalism. Role Specific Accountabilities • To be a main point of contact, be responsible for quality customer service for residents and guests, handling day-to-day matters in a prompt and professional manner. Occasional decision-making and problem-solving in the absence of supervision will be required, given the circumstances of the role. • To carry out security and maintenance inspections of vacant / pre-let properties as required • Carry out light concierge duties such as parcel collection and key management when required. • To respond to all enquiries from prospective residents and to share the details with the leasing team, occasionally arrange and conduct viewing tours as required. • To run regular resident engagement events • To provide a bespoke resident experience based on the resident demographic. • To assist with Move in and Move Out and conduct building and apartment familiarisation to new residents. • Reviewing and reporting repair issues providing Residents with regular updates on progress. • Arrange regular interim inspections of occupied apartments to check the condition and identify early maintenance requirements (PPM) • Carry out regular inspection of all common parts reporting any defects. • Aiming to ensure the Scheme holds 5* reviews on Google ratings – actively speak to the residents to gain feedback. REQUIRED EXPERIENCE AND TECHNICAL COMPETENCY: • Excellent verbal and written communication skills • Excellent IT and numeracy skills • Experience of working in a high-end customer service establishment. • Proven ability to handle confidential information and sensitive matters that may involve the general public and handling issues and queries with professionalism. • Practical application and working knowledge of Health and Safety requirements and legislation to eliminate or mitigate risk in the workplace. • Ability to work under pressure with a degree of flexibility and to take control of your own workload. • Strong organisational skills Salary & Working hours/Shifts SALARY: £30,000 – £33,000 pa d.o.e WORKING HOURS: shifts, 4 on 4 off 12 hour shifts 08:00 – 20:00 The above is a high-level summary of accountabilities and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time. If you are interested in this role and you have the necessary experience, please submit your most up to date CV and contact details to Steve or Kelly at Bastow Irwin Recruitment Ltd at your nearest opportunity

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