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Our client is looking for a Service Desk Team Lead to help them deliver outstanding service to their customers. Managing a team of Service Desk Technicians. To succeed in this role, you will need knowledge of utilising ITIL v3/v4 best practice as well as experience within an IT customer service envi

An exciting opportunity has arisen with a leading UK defence engineering organisation for a Senior Field Service Team Lead to oversee engineering support and maintenance activities across customer sites. The role of Senior Field Service Team Lead will be based from their Dorset office and will span

What youll do: Lead, coach and develop a high-performing team Deliver KPIs across service, quality, sales and productivity Use data and insight to improve performance and customer outcomes Champion quality and continuous improvement Own training and development to build team capability What youll br

Key Responsibilities Lead and co-ordinate the Customer Services team to ensure efficient day-to-day operations Allocate, prioritise, and manage team workloads Train, coach, and develop team members Manage holidays and absences to ensure adequate team cover Implement and improve procedures and system

Fuller, Smith & Turner in Greater London seeks a Deputy Manager to lead and support the team at The Parcel Yard. This role involves motivating staff, ensuring customer satisfaction, and running operations alongside the General Manager. Ideal candidates will demonstrate confident leadership, strong d

You will be responsible for: Coaching and development of your team* Maintaining high standards an

The role involves running service operations, organizing the team, and ensuring a brilliant guest experience with strong emphasis on customer service and team leadership. Candidates must have prior experience in hospitality, strong English skills, and an ability to motivate teams.

Responsibilities include leading a team, managing daily operations, and ensuring an exceptional customer experience. A leading retail company is looking for a Retail Supervisor to join their team in Greater London. The ideal candidate will have proven experience in a premium retail environment, demo

A financial services firm in London is seeking a Team Support Manager to lead a team providing administrative support to Investment Partners and Wealth Managers. This role requires ensuring high-quality service delivery to clients while managing a team of Investment Assistants.

The ideal candidate will have a passion for delivering exceptional customer service and a friendly personality. Queen Adelaide is seeking a dedicated Team Member to join their staff in Greater London. Responsibilities include engaging with customers, assisting with their needs, and learning about th

The Service Desk Team Leader plays a pivotal leadership role in ensuring a customer-focused, efficient, and effective service desk operation. The position has a high degree of autonomy in managing the day‑to‑day activities required of the role, and combines service excellence, team leadership, a

You’ll work closely with our current account product team to ensure we’re building a great product and acting as a voice for customers and your team, whilst ensuring product led initiatives land well within your team. Our in-house customer services team are experts in solving escalated, complex

A leading leisure company in Greater London is looking for a hospitality team leader to enhance the service quality in their bar/restaurant. The role requires previous supervisory experience in a busy bar, alongside a customer-focused attitude and the ability to effectively manage a team.

A leading automotive service company in the United Kingdom is seeking an experienced Service Manager to oversee auto service staff, ensure customer satisfaction, and manage operations efficiently. Responsibilities include scheduling, customer interactions, and driving sales. Join a dynamic and suppo

NHS is looking for a Team Leader - Patient Access to manage a dedicated team in Greater London. The role involves ensuring efficient service delivery, maintaining high standards of patient care, and managing staff performance.

The Roof Gardens in Kensington is seeking an experienced Assistant Restaurant Manager to enhance the dining experience by guiding a talented team. You will manage daily operations, ensure exceptional service, and assist in training.

Next is seeking enthusiastic team members for their store in England, focused on providing outstanding service and efficient stock operations. This role includes offering friendly support to customers, engaging in all store areas, and taking charge of personal development.

Funky Pigeon is looking for a motivated Team Leader to inspire your team and provide excellent customer service. You will guide your team to achieve business objectives, support development, and create a welcoming environment. The ideal candidate will have recent retail leadership experience, be fle

Goldman Sachs in the West Midlands is looking for a Team Manager to lead a contact centre team of 12–15 customer support agents. The role includes coaching to achieve performance standards, managing escalations, and improving customer journeys. Candidates should have experience in Financial Servic

Essential qualifications include being GOC Registered and having experience in customer service and team leadership. In this role, you will inspire your team in delivering excellent customer service while managing everyday operations. A leading pharmacy and health retailer in Greater London is seeki

The ideal candidate will have a passion for customer service, possess strong communication skills, and be committed to team development. A leading stationery retailer in Greater London is looking for a Store Supervisor to support the management team and drive sales.

You’ll play a key role in delivering exceptional customer service by leading, developing and motivating the Customer Services team while working closely with Operations, IT and senior leadership. Are you a customer service leader who thrives in a fast‑paced environment and enjoys building high��

In this role, you will support the Restaurant Manager, lead the team, and ensure every customer has a memorable experience. The ideal candidate will have management experience in hospitality, a keen eye for detail, and a positive team-first approach.

A leading fire protection firm in Greater London is seeking a Service Manager to lead their engineering team. You will be responsible for ensuring service delivery meets client SLA's and that the department operates efficiently. Ideal candidates will have previous experience in the fire industry and

The role offers the chance to lead the store team, enhance customer experiences, and maintain high standards. Candidates should have experience in retail leadership, strong communication skills, and a proactive approach to customer service and sales.

Greene King in the United Kingdom is seeking a Kitchen Team Leader apprentice to lead a team in delivering a memorable customer experience. You will manage team activities during busy shifts and ensure safety and cleanliness standards.

Responsibilities include leading the bar team, maintaining high standards, and maximizing performance during peak times. Successful candidates will have a strong background in high-volume bar environments and the ability to create a positive team atmosphere.

Lead team briefings to communicate updates, reinforce best practice, and celebrate improvements. Collaborate with Team Leaders, Trainers, QA, and Operations to drive continuous improvement and reduce quality variance. Strong working knowledge of the CCS call handling processes, customer journeys, an

A leading UK supermarket is seeking a Checkout Team Leader to drive service performance and lead a customer-focused team. This role involves creating a positive environment, managing operations at the checkout, and ensuring top-notch service for all customers. Ideal candidates will have experience i

This permanent full-time role involves leading a motivated team, ensuring exceptional customer service, monitoring department performance, and analyzing market opportunities. Lookers Motor Group Limited is seeking a Service Manager for Wimbledon Volkswagen.

The role leads the Pensions specialty within Customer Service, collaborates with Product, and drives improvement of support standards. Experience managing customer support teams within an FCA‑regulated financial services environment, including pensions, investments, mortgages or similar. Chip is l

Thames Water is seeking a Service Delivery Team Leader to join their P2P Management team in a hybrid capacity. You will lead a high-performing team, ensuring compliance, processing requisitions and purchase orders, and driving performance in line with company standards. The role demands strong leade

You will lead a dedicated team, ensuring exceptional guest experiences and maintaining high standards of quality and safety.

You will supervise and support your team while providing exceptional customer service. Successful candidates will have a passion for developing their careers and ideally some experience in team training.

Responsibilities include assisting the Team Leader in daily management, ensuring health and safety standards, and coaching team members. Applicants should have prior experience in a fast-paced kitchen, strong communication skills, and a passion for customer service.

Responsibilities include driving improvements in service performance and promoting a positive team culture. A leading hospitality company in London seeks a dedicated Shift Manager. The role involves managing shifts, ensuring food safety compliance, and supporting team training.

This role involves managing daily activities, leading a dedicated team, and ensuring excellent customer service standards. Candidates should have a supervisory background in hospitality, possess strong people management skills, and demonstrate a commitment to enhancing customer satisfaction.

Honest Burgers Ltd is looking for a Shift Manager to join their team in London, East Dulwich. The Shift Manager will oversee daily operations, ensure food safety compliance, and support team training. The role offers the chance for career progression to Assistant Manager and includes perks like a fu

A luxury skincare brand is looking for an Assistant Business Manager based in London to support the Business Manager and lead a team of Personal Beauty Specialists. The successful candidate will have access to extensive training programs and be part of a committed team dedicated to exceptional luxur

A leading retail company in the United Kingdom seeks a Retail Supervisor to lead the team and ensure exceptional customer service. Responsibilities include managing store standards, guiding customers, and supporting team dynamics. The ideal candidate will have supervisory experience, excellent leade

This full-time role involves supervising a team, ensuring quality service, and maintaining food safety standards.

Mary Rush Care Ltd is seeking a dedicated Front of House Team Leader to enhance guest experiences and support team development at their venue in London. The position offers various benefits including a staff meal, discounts, and seasonal parties, ideal for someone with experience in hospitality and

SushiDog Ltd in Greater London seeks a passionate team leader to supervise shifts and enhance customer experience. Candidates should possess outstanding communication and customer-facing skills, with a positive attitude and strong organizational abilities. As a leader, you'll ensure food quality, tr

The ideal candidate will manage the workflow and efficiency of the workshop, lead a team of technicians, and ensure an excellent customer experience. Responsibilities include overseeing job management, conducting performance reviews, and coordinating with the service department.

The role demands a proactive individual with experience in hospitality supervision who can lead and motivate a team while delivering excellent client service. Compass Group UK & Ireland is looking for a Hospitality Assistant Manager in London to support the operations of their hospitality and fine d