Customer success manager jobs in Belfast - Page 4Create job alerts

Using a data-driven approach, adapts customer success plans and timelines to meet relevant customer business goals measured by business and adoption Key Performance Indicators (KPIs), success measures, and customer expectations, depending on the type of engagement. A GitHub CSM uses a data-driven ap

Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in support of global customers and corporate functions necessary to support all assigned accounts. We are seeking a proactive

Strategic Customer Success Manager (English & Dutch). Strategic Customer Success Manager. Strategic Customer Success Manager.

Customer Success & Account Manager (CSAM). Customer Success (Value & Outcomes). The CSAM owns the end‑to‑end customer relationship — from onboarding and adoption to renewal and expansion.

Our Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer‑focused professional with Customer Success or Account Management experience in the Technology space. A minimum of 3‑4 years of experience within a Customer Success or Account Management role in

Develop tailored Success Plans that translate customer goals into clear actions, milestones, and successful outcomes. Commercial awareness without the hard sell — You can spot growth opportunities, support renewals, and read account health signals while keeping the customer’s success at the cent

A leading cybersecurity company is seeking a Customer Success Manager to enhance customer relationships and ensure high adoption rates of their services. Candidates should have at least 2 years of experience in a Customer Success role within a SaaS or Tech environment. This role is key to guiding cl

A leading cybersecurity certification organization is seeking a Customer Success Manager based in the UK to enhance customer satisfaction and retention across the EMEA region. Candidates should have over 5 years in a Customer Success role, a bachelor's degree or equivalent experience, and skills in

Customer Success Manager, Account Manager, or similar role. The Customer Success team at Affinity are the trusted private capital advisors who ensure every Affinity customer maximizes the value of their network and relationships. This position will report directly to the Director, Customer Success -

A leading cybersecurity firm in the United Kingdom is seeking a Customer Success Manager responsible for managing customer accounts, resolving issues, and championing customer-centric solutions to enhance relationships and boost retention. The ideal candidate should possess over 4 years of experienc

A leading software company in the United Kingdom is seeking an Entry-Level Customer Success Manager to join their team. This role requires at least 2 years of customer experience, excellent communication skills, and a passion for client success. You will support EMEA software customers, ensuring the

You will lead post-sales efforts to build successful and repeatable processes that deliver value and leverage your proficiency in SPS Commerce products to drive customer adoption and success. Create plans outlining critical success factors, metrics, targets, and recommendations to address customers'

A leading social media management company is seeking a Customer Success Manager to foster and manage client relationships in North America. Ideal candidates should hold a degree in a related field and possess 3-5 years of relevant experience in customer success.

Understand customer requirements necessary to scope projects effectively, implement our solutions successfully, and achieve KPIs to ensure customer referenceability, satisfaction, and retention. We’re looking for an experienced Customer Success Manager who is excited by t opportunity of scaling an

A leading recruitment platform is seeking a Customer Success Manager to enhance client value through data-driven strategies. The successful candidate will have over 5 years in customer success management, strong analytical skills, and familiarity with CRM tools like Salesforce.

A leading price comparison company in Belfast is looking for a Customer Success Manager to manage strategic accounts and enhance customer relationships in the insurance and utility sectors.

We’re searching for a UK&I-based Customer Success Manager to join our Customer Success Enterprise team, so that we can ensure our NHS customers maximise value from RLDatix’s solutions. The Customer Success Manager will build trusted client relationships, drive product adoption, and support renew

Customer Success Manager (CSM). Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high.

Strategic Customer Success Manager, Enterprise. Customer Success, Account Management, or a related role, with a focus on enterprise customers, preferably in the MarTech or SaaS space. At Semrush, the Customer Success team is on a mission: to help every customer unlock the full potential of our produ

As eCommerce Customer Success Manager, you are enthusiastic about maximising the success of our eCommerce customers throughout their lifecycle. Job Details: eCommerce Customer Success Manager. In conjunction with retention teams, create and execute Customer success plans designed to reduce customer

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Build strong foundations for t

The Customer Success Manager is responsible for the day‑to‑day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. You will have a strong understanding of customers’ business and technical o

Believes that customer success equals company success. As a key member of our Customer Relations team, you’ll help shape how we retain and grow customer relationships between, and around our Northern and Republic of Ireland operations. We're Hiring: Customer Success & Retention Partner | South Wes

Role: Customer Success Manager in the Construction SaaS sector. Customer Success within a SaaS environment. Collaborate with onboarding, product, and sales teams to resolve issues proactively and ensure a seamless customer experience.

We’re looking for a passionate and dedicated Customer Success Manager to join our team. Proven experience in a B2B customer success (1‑2 years depending on company type). Product marketing, sales enablement, product‑led growth, AI, customer success, CMOs; you name it, we’re home to thriving

As the Revenue Operations Manager focused on Customer Success, you will be at the forefront of optimizing and scaling our customer operations. Lead and manage the revenue operations processes specifically related to customer success, ensuring a smooth and efficient workflow from onboarding to renewa

Customer Success Manager - North America. The Customer Success Manager is a crucial ambassador for our clients. About the Customer Success Team.

UK Customer Success Manager 🇬🇧. Work closely with the International Go‑To‑Market and Global Customer Success teams. Drive customer adoption, success, and satisfaction across the full lifecycle.

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

We're looking for a Customer Success Manager to join our remote team. This role is integral to our commitment to providing excellent customer service and ensuring customer satisfaction and loyalty. Answering customer enquiries promptly via phone, email, and social media.

We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team. You will work closely with senior Customer Success Managers, onboard

The Customer Success Manager is responsible for the day to day management of assigned customer accounts. Customer Success Manager, Helpdesk Manager, Support Engineer, Professional Services Consultant or Sales Engineer. You will have a strong understanding of customers’ business and technical objec

The Customer Success Manager guides customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account Executives. Our Customer Success team works proactively

Defence & NS Customer Success Manager. As Customer Success Manager, you’ll own a defined set of Defence and NS accounts. This is a high-performing, fast-paced team within our Sales function, focused on customer success and commercial growth.

A leading technology firm in the United Kingdom is seeking a Customer Success Manager to oversee a portfolio of clients in Retail Refrigeration and HVAC. The role involves building long-term relationships, ensuring customers gain maximum value from the company’s solutions, and collaborating across

A data-driven technology company in Belfast is seeking a Customer Success Manager to drive client satisfaction and revenue growth. You will expand accounts, enhance customer engagement, and work with leading financial institutions.

A growing self-storage software company is seeking a Customer Success Manager to support and grow a portfolio of European customers. The ideal candidate must have experience in customer success and be comfortable explaining software to non-technical users.

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Have a steady book of customers with whom you’ve learned need

A leading financial technology firm is seeking a Customer Success Manager to oversee customer portfolios and ensure they achieve their desired outcomes. Candidates should have experience in a Customer Success role within a SaaS environment and possess strong communication and problem-solving skills.

A leading technology solutions provider in Belfast is seeking a Defence & NS Customer Success Manager to manage client accounts, grow relationships, and ensure customer satisfaction.

We are currently looking for a Customer Success Manager – Media Buying in UK. Customer Success Manager – Media Buying (UK). This role sits at the heart of customer growth and long-term success within a performance-driven adtech environment.

As a Customer Success Manager, you’ll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions D

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

As a Customer Success Manager (CSM) at StrongPoint, you will play a critical role in ensuring the success and satisfaction of our retail clients. Head of Customer Success @ Strongpoint ALS. Customer Success, Account Management, or similar client-facing role.

A cybersecurity company is seeking a Technical Account Manager to join their remote team in the UK. The role involves providing post-sales technical support, ensuring customer satisfaction, and advocating for technical needs. Successful candidates will have over 2 years of experience in Technical Ac