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Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Customer Success Manager (CSM). The position reports to a Customer Success Team Lead. Customer Success, Account Management, or a similar role.

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Act as a customer advocate to raise product feedback.

You will own a portfolio of 20 clients and ensure the continued success of these relationships. Create and own success plans focused on retention, expansion, and multi-year commitments. Work closely with Operations, Sales, Product, and RevOps to resolve issues, protect renewals, and improve customer

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Experienced with Customer Success platforms (e.

The SureStep Ambassador will be responsible for driving new business opportunities and expanding our partner and end customer network. Together with the management team and European stakeholders youll collaborate to achieve shared success. Support the awareness and delivery of funded solutions that

We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. Familiarity with CRM software and

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

A leading AI firm in Greater London seeks an Enterprise Customer Success Manager. In this role, you will own value realization for customers, integrating our AI solutions into their workflows and fostering strong relationships with key stakeholders.

The Customer Success Manager oversees customer experience through the customer lifecycle and is accountable for overall operational success of the customer with using Oracle Health solutions and services. The Oracle Health Customer Success Manager is responsible for overseeing an assigned portfolio

A progressive technology company in Greater London is seeking a motivated Customer Success Manager to join their new and evolving sales team. The ideal candidate will have a minimum of 3 years in customer service, demonstrate strong communication skills, and thrive in a fast-paced setting.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. Drive

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

You’ll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps region

Impactful ownership of the customer success strategy for a disruptive platform supporting the independent hospitality sector. Own the customer success strategy with a focus on portfolio retention, referral opportunities, and meeting account‑level KPIs.

We are scaling our Data Hub offering and are looking for a commercially minded Customer Success Manager to own customer outcomes from paid trial through long-term adoption and expansion. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at

A healthcare technology company is seeking a Customer Success Manager to enhance engagement with their HRCase software suite. Ideal candidates will have a background in HR or Customer Success within SaaS. This remote role involves developing strong customer relations, monitoring product use, and col

A leading tech company based in Greater London is seeking a commercially minded Customer Success Manager to oversee customer outcomes from the paid trial phase through to long-term adoption and expansion.

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Share insights, risks, and recommendations with the Regional Manager, Customer Succe

Understand each customer outcomes by communicating with key stakeholders, analyze customer health metrics, run Customer satisfaction survey, support Customer Innovation Workshops. About Sidetrade and its amazing Customer Success team. About Sidetrade and its amazing Customer Success team.

Customer-centric means our customers are at the heart of everything. Own the customer onboarding journey, ensuring clear success criteria, timelines, and risk mitigation checkpoints. Lead customer programs strategically, including adoption cadences, executive reporting, risk registers, and milestone

As a Customer Success Manager at The Channel Company EMEA, you will play a crucial role in leading campaigns for some of our key client accounts across our media and events portfolio. Collaborate with the Head of Customer Success to evolve our commercial offering. Work with the Head of Customer Succ

A leading digital community organization is seeking a Customer Success Manager to ensure members gain maximum value from offerings. The ideal candidate will have B2B customer success experience, be highly organized, and have strong communication skills.

We are looking for a Customer Success Manager (CSM) to own and grow relationships with our customers across EMEA and North America. In this role, you will be working with French‑speaking customers and English‑speaking customers and must be fully fluent in both languages. You’ll help define and

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

A leading software company in London is seeking a Customer Success Manager to enhance customer satisfaction and drive loyalty.

Enterprise Customer Success Manager London. Customer Success Manager managing enterprise accounts. We’re looking for an Enterprise Customer Success Manager to join our team in London.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organisations. Customer Success Manager, Commerce Cloud / E-Commerce Space. Help your customers achieve their business goals and outcomes on the Salesforce platform by coordinating the com

As an EMEA Customer Success Manager you will develop trusted‑advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Act as the voice

Join to apply for the Customer Success Manager (CSM) role at Phyron AI. Customer Success Manager (CSM) (English, Italian and French speaking). The Customer Success Manager (CSM) is the trusted guide for our clients post‑sale.

A healthcare technology firm in the UK is seeking a Customer Success Manager who will support SMB customers from onboarding through to successful adoption. The ideal candidate will have 2-4 years of experience in customer success, bringing strong organizational and analytical skills to ensure custom

A contagious positivity, insatiable curiosity, and people‑first attitude are the winning traits of our most successful Account Management & Customer Success team members. The Customer Success Manager supports accounts that are of strategic importance to PitchBook and works with a team to complete

Customer Success Manager - United Kingdom. Italian- Customer Success Manager: Program Specialist. Sign in to set job alerts for “Customer Success Manager” roles.

We are looking for a Customer Success Manager to help secure the long‑term success of our customers by providing support throughout their entire life cycle including deployment, training, and adoption. Customer Success Manager (French/Italian speaker). Customer Success Manager (French/Italian spea

As the Customer Success Manager you'll prioritise the needs and satisfaction of their customers. Proven experience as a Customer Success Manager. Job Title: Customer Success Manager.

Customer Success Manager (American timezone). Customer Success Manager - Online Brand Protection (Spanish Speaking). Customer Success Manager, Enterprise - EMEA - [IC2].

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

We’re looking for a Customer Success Manager to support the growth of a healthy, engaged construction network across the UK. Capture customer feedback, share insights with Product and the wider business, and close the loop with customers. Experience in a Customer Success, Account Management, or Su

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Deliver and communicate ROI for your customers, throughout their lifecycle, ensuring your customers derive maximum value

You’re a builder of leverage: You turn repeated customer asks into playbooks, docs, templates, and product feedback so each new customer goes live faster than the last. Create scalable success motions: Playbooks, health scoring, onboarding templates, and self-serve enablement that makes every cust

We are looking for a Principal Customer Success Manager to join our Customer Experience team. Motivated to drive outcomes for your customers, you see Customer success as your own. Establish relationships with customer stakeholders and executive sponsors to become a strategic and trusted advisor thro