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Customer Success Manager Location: Woking area (office-based) Salary: £36,000–£46,000 per year Job Type: Full-time, Permanent, Office-Based A growing international Managed Service Provider is looking for a proactive and relationship-driven Customer Success Manager to join its tea

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. As a CSM, you will focus on retaining and growing the customer base by delivering exceptional value through consultancy, technical experti

Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Manage and nurture a portfolio of key customer relationships, ensuring they achieve maximum value from the platform.

A leading facilities management company is seeking an experienced Customer Success Manager to oversee compliance and performance of key client contracts. Strong leadership and commercial acumen are essential for success in this position.

Follow all health and safety regulations set by our customers while being on site. Your role is crucial in enabling customers to maximise the value from our SAM4 condition-based maintenance system. In addition, you’ll help the project leads at our customers setting up the right processes, roles an

This pivotal role is designed to support the Senior Customer Success Manager in driving operational excellence across the Customer Success function. Identify trends, track key metrics, and provide actionable insights to the Senior Customer Success Manager. Capture development needs, action points, a

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Customer Success Managers (CSMs) leverage strong business acumen to help customers craft their KPIs and deliver value across those business goals. The mission of the Customer Success team is to identify, enable, and facilitate continuous value generation for customers. Build strong foundations for o

Avalon is currently supporting an organisation in Cheshire to recruit a Customer Success Manager. Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent ser

Senior Technical Customer Success Manager – DevTools (UK). This is an early Customer Success role at a DevTools company that already works. Customer Success is now being built deliberately in EMEA.

A dynamic financial technology company in Greater London is seeking a Customer Success Manager. Candidates should have experience in Customer Success or Account Management within B2B SaaS or fintech environments. This role focuses on enhancing customer relationships post-implementation and driving p

We are looking for a highly experienced and technically astute Manager of Customer Success to lead our post-sales organization across Europe. They will also have a dotted‑line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Own c

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. Identify and implement customer success projects or progr

The Customer Success Manager at Elite is a high-impact role focused on ensuring customers fully realize the value of our products and services. Understanding of customer success metrics and the ability to leverage data to inform strategy, optimize customer engagement, and achieve business outcomes,

Supporting a rapidly growing customer base while balancing an ‘at-scale’ mentality with a customer‑centric approach is crucial for success in this role. As a Customer Success Associate at Go1, you’re pivotal in driving lasting customer value through engagement, adoption, and advocacy. Be the

A dynamic tech scale-up is seeking a Customer Success Manager in London to manage strategic accounts in the UK and DACH regions. The ideal candidate will have a strong customer orientation, fluency in German, and at least 5 years of relevant experience. You will develop relationships with large clie

What You’ll Do as Delivery & Customer Success. Act as the customer’s advocate within the organisation, ensuring feedback is escalated to the appropriate team.

A leading software development platform in the United Kingdom is seeking a Customer Success Manager to align with customers' business priorities and implement success plans effectively. The ideal candidate will have over 5 years of experience in customer success management and a strong understanding

Veeva is looking for a Customer Success Manager (CSM) to join our team in Europe, focused on ensuring the success of our customers utilizing Veeva Safety. Assistant Customer Experience Manager / Customer Service Manager. Customer Success Manager - Safety/Pharmacovigilance.

Act as a trusted advisor to agency and brand partners by deeply understanding client goals and proactively guiding them toward success. Monitor campaign performance, customer satisfaction, and retention, identifying risks and resolving issues swiftly. Partner cross‑functionally with product, reven

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

We are looking for a proactive, customer-focused Customer Success Manager (CSM) to join our growing team. The CSM will act as the main point of contact for assigned clients, working closely with internal teams to advocate for the customer and ensure a seamless experience throughout the customer life

As a Customer Success Manager, you will focus on reducing churn within our customer base and assist Key Account directors with Upsells and Uplifts, thereby increasing the annual revenue of the client. Ensure the customer is receiving the appropriate level of service as contractually agreed and defin

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

A global leader in open source technology is looking for an Enterprise Customer Success Manager to join their remote team. In this role, you will onboard new customers, manage relationships, and coordinate projects to deliver solutions tailored to customer needs.

Experience in a client-facing role such as Customer Success Manager, Account Manager, Project Manager, or Operations Manager. Our team make-up is diverse including customer success managers, technical leads, developers, analysts across business, technology and testing as well as integrated marketing

A leading technology firm in the United Kingdom is seeking a qualified Technical Account Manager to oversee customer technical needs. This role requires providing effective support pre- and post-sales, ensuring customer satisfaction, and building strong relationships. The ideal candidate should have

As a Customer Success Manager, Growth; you will work directly with our EMEA customers to ensure they maximize value from our platform and deliver a stellar experience by driving customer programs, at scale. Customer-first mindset, where you and the company win by helping our customers succeed. Drive

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

A recruitment agency in the United Kingdom is looking for a Customer Success Manager to expand its Customer Success team. A driving license and previous experience in customer success are essential. The candidate will manage key accounts, foster customer relationships, and conduct presentations and

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Re

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You've owned renewals, driven expansion, and worked cross-functionally to deliver success.

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. This role is focused on mid‑small accounts, with opportunities to develop into enterprise customer success manager roles, or to specialise in specific regions (language skill depend

Stephanie Richardson, Senior Manager of Customer Success. Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads).

We're looking for an enthusiastic and driven Customer Success Manager to join the JustGiving team in a fixed-term maternity cover role to own and manage a diverse portfolio of charity customers. Analyse data on fundraiser and donor behaviour, seasonal trends, and competitor successes; and share this

A healthcare technology company is looking for a Customer Success Manager to own the customer journey, from contract signing through to implementation and expansion. The role requires building strong relationships with clients, understanding their needs, and providing exceptional customer service.

We are hiring a Customer Success Manager to join our small but growing Customer Success team. If you are an experienced Customer Success Manager who wants to own complex customer relationships, shape a function from the ground up and help scale a mission-driven company, we would love to hear from yo

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers ach

Do you enjoy taking ownership of customer relationships and driving growth? Are you motivated by solving customer challenges and ensuring their success? Do you take pride in helping customers achieve their goals, all while seeking out opportunities to continuously deliver value?. Experience in a B2B

A cybersecurity innovator in Greater London is seeking a Customer Success Manager to manage the entire customer lifecycle, ensuring measurable adoption and retention. The ideal candidate will have over 7 years of experience in customer success or account management, showcasing exceptional communicat

You’ll be successful in this role if you possess a blend of empathy, strategic thinking, and relentless dedication to customer satisfaction. Conduct regular, data-focused account reviews that are rooted in driving customer outcomes and resolving customer issues ahead of renewal. Thanx helps region

A leading software company is seeking a Customer Success Manager for Document Cloud in London. Candidates should have at least 5 years of experience in customer success and excellent communication skills. The role involves building customer relationships and ensuring product adoption.

This is a senior, hands-on Customer Success Manager role. Senior Customer Success Manager – B2B FinOps Platform. The company is scaling rapidly and looking for a hands-on, strategic Customer Success leader to own the end-to-end customer experience and build a high-performing team.

We are looking for a Strategic Customer Success Manager (CSM) to help support and grow our largest and most strategic customers. Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. You’re de

The Customer Success Manager will act as a trusted advisor to customers focusing on understanding their business needs, developing tailored use cases and ensuring successful adoption of Thomson Reuters solutions. The Customer Success Manager (CSM) will work closely with customers across the legal in

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You’ll offer guidance rooted in your financial close experience, helping customers maximize the value of Stacks.