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Customer Success Manager - InsurTech SaaS. Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales.

The Customer Success Manager (CSM) role is pivotal in delivering Evolution Fundings next generation experience of service, products and promise to our customers. A customer centric / customer first approach. As a CSM, you will focus on retaining and growing the customer base by delivering exceptiona

A leading subscription platform is seeking an experienced Senior Customer Success Manager to support EMEA merchants.

A leading technology company in London seeks a Senior Customer Success Manager to enhance customer success and retention. Ideal candidates will have 2-3 years of experience in customer success or account management, fluency in English, and a strong ability to build relationships. You'll support cust

As a Senior Customer Success Manager, you will serve as the primary point of contact for our largest clients, ensuring they receive maximum value from our products and services. You will play a key role in building strong, long-lasting relationships, driving customer satisfaction, and supporting our

Candidates should have 2-3 years in customer success or account management and excellent communication skills. A tech startup is seeking an Engagement Manager in London.

A leading education technology company is seeking a Customer Success Associate to enhance customer engagement and retention. This role demands fluency in French and a proven track record in customer success. Join a dynamic team focused on transforming education and empowering customers to maximize t

A leading customer experience platform is seeking an experienced Customer Success Manager in the United Kingdom.

Our Privacy Statement & Cookie PolicyCustomer Success Manager page is loaded## Customer Success Managerremote type: Hybridlocations: United Kingdom, Londontime type: Full timeposted on: Posted Yesterdayjob requisition id: JREQ196098Customer Success Manager (CSM)**OverviewThomson Re

Customer Success Manager - Accounting. Years of SaaS Customer Success Experience. You can break down complex workflows into actionable steps for our customers.

Stephanie Richardson, Senior Manager of Customer Success. Senior Manager, Customer Success - EMEA. Customer Success Manager (Paid Search, PPC, Google Ads).

Our Customer Success Managers will focus on implementing and expanding our offerings within customer accounts, increase customer retention, deliver value-based metrics, and drive customer satisfaction. As a Customer Success Manager, you will have the opportunity to play a crucial part in all stages

Own customer success from paid trial through steady‑state usage, supporting conversion of paid trials into full contracts. Customer Success, Technical Account Management, or Solutions Consulting in a SaaS environment. This role sits at the intersection of customer success, product, and commercial

A leading healthcare technology company in the UK is seeking a Customer Success Manager to guide SMB customers through onboarding and platform adoption. The ideal candidate will have 2-4 years in customer success or operations, ensuring robust relationships and support for customers' long-term succe

The customer success manager will work closely with Account Managers helping them to deliver planned growth by ensuring high levels of customer satisfaction. Proven work experience (3 years +) as a Customer Success Manager or similar role (e. Frontends solutioning communication with customers design

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Job CategoryCustomer SuccessJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Help your customers ach

A technology company in the UK is seeking a Customer Success Manager to enhance customer relationships and drive retention.

A technology company in the UK seeks a Customer Success Manager to oversee customer accounts and enhance satisfaction through relationship management. This role involves developing success plans, addressing customer needs, and collaborating with internal teams to improve services. Ideal candidates s

We are seeking a customer facing, focussed and analytical Customer Success Manager. Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Customer‑obsessed: acts as the voice of the customer internally, advocate

A global travel service provider is looking for a passionate Customer Success Manager in London to enhance client profitability and retention. Candidates should have experience in customer account management and excellent communication skills.

Senior Customer Success Managers at MarqVision are self-motivated and proactive, they are relationship builders, people persons, and have experience managing multiple stakeholders. Serve as the trusted point of contact for MarqVision customers throughout the lifecycle, beginning from the point of sa

Previous experience as a Customer Success Manager is a major plus. Scaled Customer Success Manager. You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience.

The Customer Success Manager role plays a key role in driving strategic customer success initiatives. Proven success in customer success, account management, or a related field, demonstrating a track record of successful customer engagement. Customer Success Manager at Certn.

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

Are intimidated by technical stakeholders: customers are RevOps pros; must be willing to learn what a customer success manager does with data and hierarchies. We are looking for a battle-tested Customer Success Manager to own the post-sales journey for our growing enterprise customer base. Understan

You’ll collaborate closely with the wider Customer Success team to exceed school expectations and continuously refine the customer experience. Scaled Customer Success Manager. Previous experience as a Customer Success Manager is a major plus.

As a Customer Success Manager, Growth at Contentful you will work directly with our EMEA customers to maximize value from our platform and deliver a stellar experience. Customer‑first mindset, winning by helping customers succeed. Drive product adoption, customer satisfaction, and overall influenc

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and

This is a foundational role where you’ll shape how we engage customers, deliver value, and connect Sales, Product and Engineering through a consistent customer‑success framework. Practical session: You’ll then take part in a short, realistic exercise focused on running a Proof of Value or desi

We are now looking for a Junior Customer Success Manager to support existing customers, helping them get value from GDS products while developing their skills and experience within a structured and supportive Customer Success team. You will work closely with senior Customer Success Managers, onboard

We’re looking for our Founding Customer Success Manager to join Sequence and become the beating heart of our customer's product and onboarding journey. Deliver expert guidance and support to customers on how to accelerate their onboarding and optimise their usage of the Sequence platform. Translat

As an Enterprise Customer Success Manager at CyberArk, you will build key relationships with your customer base to ensure the CyberArk product implementation is completed successfully. Define success plan for at‑risk customers and execute in collaboration with functional team. Work closely with th

A leading wealth tech startup is seeking a Customer Success Manager to enhance customer experiences on their innovative platform. The ideal candidate has experience in customer success within the wealth tech sector and is familiar with AI technologies. You will serve as the main contact for customer

Magnet Forensics is seeking a highly experienced, strategic, and customer‑obsessed Flagship Customer Success Manager (CSM) to own and lead relationships with our most complex, high‑value, and mission‑critical customers. The mission of the Flagship Customer Success Manager is to protect and gro

Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long‑term relationships and acting as trusted advisors to our customers. Have a steady book of customers with whom you’ve learned need

A leading AI technology company is seeking an experienced Customer Success Manager to enhance post-sales customer engagement. Responsibilities include project management across various client segments, understanding customer needs, and driving product performance reporting.

A VC-backed healthtech startup in London seeks a Customer Success Manager to take ownership of customer outcomes and foster long-term relationships with clients. In this role, you will drive adoption and retention of technology solutions, utilizing product data to resolve issues and define success m

We are looking for a driven and passionate Customer Success Manager (CSM) to partner with Kaltura’s higher education customers across the United Kingdom and Europe and ensure they achieve lasting, measurable success with our platform. Confident using tools such as Salesforce, Customer Success plat

The ideal candidate will have extensive experience in customer success, excellent communication skills, and a strong vision for digital transformation. Join a collaborative and innovative team to make a significant impact on customer success and growth. A software development firm is looking for a D

The SMB Customer Success Manager will be a trusted partner for our SMB customers, guiding them from their very first interaction with Heidi through to successful adoption of our platform. You have a customer‑centric mindset and are motivated to ensure customers feel supported, valued and are set u

A global technology company in the UK is seeking a Customer Success Manager to ensure the happiness and success of key strategic accounts. The successful candidate will develop relationships with stakeholders, analyse data to demonstrate value, and create effective communication plans for solution l

A healthcare technology company in London is seeking an SMB Customer Success Manager to guide new customers through onboarding and ensure successful adoption of their platform. Candidates should have 2-4 years of experience in customer success, strong organizational skills, and a customer-centric ap

As a Customer Success Manager, you will own commercial outcomes and value delivery for a portfolio of medium-sized enterprise accounts including renewals, expansion contribution, and the leading indicators that drive them. Experience in a commercially focused Customer Success, Account Management, Sa

The Customer Success Manager (CSM) drives adoption, retention and growth of enterprise customers by guiding them through the value roadmap of Reltio’s unified data solutions. Build and maintain a strategic success plan aligned with customers’ business objectives. Minimum 5 years as a Technical C

Collaborate on a Mutual Success Plan with clear objectives, success metrics, and next steps. London, England – reports to Director of Delivery of Customer Success. SaaS customer success, working with Fortune 100 companies and their executives.

The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat