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Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

Senior Manager Customer Sucess Key Accounts. As Senior Manager Customer Sucess Key Accounts, you will lead the development and execution of category strategy for our key grocery retail partners. Commercially astute, customer‑focused, with strong storytelling and communication skills.

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

A growing tech company in London is seeking a Customer Success Manager to manage over 50 accounts and enhance customer engagement through effective onboarding and campaign optimization. Strong communication skills are essential, along with a proactive mindset to build processes that foster customer

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. Ideal candidates should have 5+ years in customer-facing roles and excellent communication skills in English and either French or It

We’re looking for a Customer Success Manager who is energized by the challenge of scaling new go‑to‑market motions and driving business impact across a portfolio of high‑value customers. At 11x, we call this a Full Stack CSM—you’ll own the entire customer journey: from onboarding and con

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. As a trusted partner, you will work closely with Account Managers and cross‑functi

We’re looking for a Senior Customer Success Manager (equivalent to a technical account manager) to manage our rapidly growing enterprise customer base across all industries. Help our largest customers drive procurement success on the Zip platform. Define customer business outcomes and partner with

Partner with Customer Success Managers on day‑to‑day support needs. Demonstrated strength in customer satisfaction management, including effectively engaging with customers to understand their needs, as well as analyzing customer feedback and implementing strategies to improve their experience.

As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. As a Customer Success Manager at Smartly you will. Contribute to team initiatives that improve

Reporting to the VP of Customer Success, this is a dynamic, client-facing role suited to someone who builds lasting relationships and thrives in a commercially focused environment. Build and maintain Success Plans for accounts, including objectives, success metrics, risks and milestones. Customer Su

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

A dynamic software company in London is looking for a Customer Success Manager to strengthen relationships with B2B customers and drive product adoption. The ideal candidate will have a minimum of 5 years' experience in Customer Success or related roles, be adept at engaging with stakeholders, and p

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

A leading compliance SaaS provider is seeking a passionate Customer Success Manager in Greater London. The ideal candidate will have over 3 years of experience in Customer Success or Account Management, strong analytical skills, and the ability to negotiate effectively. This role involves developing

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

The Customer Success Manager will act as a liaison to resolve billing or operational issues with the client as well as provide excellent customer service to their assigned account base. The Customer Success Manager is responsible for partnering with assigned Account Managers to support the overall a

We are seeking a tenacious, self‑motivated, French speaking Scaled Customer Success Manager who isn't just looking to manage relationships—you want to revolutionise how we support and retain them. Scaled Customer Success Manager, French Speaker. Customer Success, Account Management, or Digital M

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgett

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Account Management,

Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters.

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. We’re looking for a Rockstar Customer Success Man

Customer Success Manager, Premier Accounts – Customer Success London, UK. As a Customer Success Manager, you’ll be a trusted advisor to your assigned customers, increasing the value our solution delivers to their organizations. This position reports to our Manager of Customer Success and has the

Implementation Architect: Customer Success Manager. As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful “Handover to Live.

Customer Success / TAM / Solutions / SaaS client‑facing role. The next phase is commercial scale — and Customer Success is central to that. Building the Customer Success function from the ground up.

Create and maintain a customer success plan, tracking success initiatives. Effectively coordinate and lead the internal team focused on supporting each customer to ensure our customers get what they need (ProServ, Sales, Support, and Solutions Engineering). We’re all working together to build an e

The Customer Success Manager begins engaging with customers before they go live on the contact centre platform and works closely with them from that point forward to ensure adoption, measurable ROI, and long-term success. After key NiCE CX customers have purchased and are implementing our products,

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cy

A global performance management leader is looking for a Customer Success Manager to drive customer satisfaction and retention in the UK. Ideal candidates should have 5–7 years of experience in customer success or account management within a SaaS context.

Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager (American timezone). Customer Success Manager - Creator Monetization platform (Remote).

Customer Success Manager (CSM). You’re a reliable link between Customer Success, Product, and other teams, ensuring customer insights directly influence product improvements and go‑to‑market strategies. Develop and implement customer success strategies that drive adoption, satisfaction, and re

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

Customer Success Manager or Technical Account Manager in a fast‑growing B2B SaaS organization. We’re looking for a Customer Success Manager who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity. As the quarterback of the customer experience, you wil

A technology scheduling company is seeking a Customer Success Manager to manage a portfolio of customers and ensure their success through proactive engagement. With a consultative mindset and technical aptitude, you will leverage data and insights to enhance customer retention and drive growth.

A legal tech company based in the UK is seeking a Mid Market Customer Success Manager to facilitate the integration of their AI solutions into client workflows. This position emphasizes the delivery of measurable value and customer satisfaction in the legal field. The role requires strong customer r

A well-respected dealer group in Wimbledon is seeking an experienced Aftersales Manager to oversee department operations and lead a team. This role offers a market-leading OTE of over £70,000, exceptional training and development, and a strong emphasis on customer satisfaction.

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

A growing technology firm is seeking a Senior Customer Success Manager to manage enterprise (re)insurance clients in London/Chelmsford. The ideal candidate should have experience in Customer Success or Strategic Account Management, particularly within the insurance or SaaS sectors. This role involve

As a Customer Success Manager, you will act as a trusted advisor to enterprise finance leaders, owning executive relationships and ensuring Sidetrade’s AI solutions deliver measurable business value—from cash acceleration to process optimization—driving renewals, expansion, and long-term partn