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Customer Success Manager – Property Management Software£45,000 – £60,000 + bonus, private healthcare, hybrid and flexible working, EAP, enhanced pension, DIS, GP access and moreRemote + 25% UK Travel. Customer Success professional with a genuine, in-depth understanding of block management and

Account Management, Customer Success, or Client Services, preferably in B2B SaaS and/or Digital Marketing & Ecommerce. Segmentify is a Customer Engagement Platform that helps online businesses optimise their conversion rates by enabling them to deliver a unique shopping experience for each visitor.

Reporting to the Director of Customer Success, EMEA, You will lead a high-impact team consisting of Customer Success Managers (CSMs) and our newly established Scaled Success Account Management team. Customer Success Managers or Account Managers preferably within SaaS. As the Customer Success Team Le

Customer Success Manager, Account Manager, or similar customer‑facing role at an enterprise SaaS company. Beyond traditional customer success, you'll drive innovation in how we leverage AI and automation to deliver exceptional support at scale, setting the gold standard for AI‑enabled customer s

As an Airwallex Customer Success Manager, your focus is to identify opportunities for product utilisation and provide the day-to-day support that enables our customers to operate and grow. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways t

As our Enterprise business continues to grow, we are looking for a commercially minded Customer Success Manager who can own revenue retention, drive expansion and act as a strategic partner to our customers. As a Customer Success Manager, you will own a portfolio of enterprise and mid-market account

Create and maintain a customer success plan, tracking success initiatives. Effectively coordinate and lead the internal team focused on supporting each customer to ensure our customers get what they need (ProServ, Sales, Support, and Solutions Engineering). We’re all working together to build an e

A leading technology company in Greater London is seeking a Customer Success Manager to manage and grow client relationships.

A digital experience platform company in Greater London is looking for a Customer Success Manager EMEA. A commitment to customer success and collaboration is required. Ideal candidates should have 5+ years in customer-facing roles and excellent communication skills in English and either French or It

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

A leading technology firm is seeking a Customer Success Manager fluent in German, focused on enhancing relationships with strategic accounts. With 5+ years of customer-oriented experience, you'll collaborate with senior stakeholders to ensure client success.

A leading financial platform provider is seeking a Customer Success Manager to drive customer growth and engagement. The successful candidate will identify product utilization opportunities and support customers in maximizing their use of the Airwallex platform. Candidates should have at least 2 yea

We’re looking for a Customer Success Manager who is energized by the challenge of scaling new go‑to‑market motions and driving business impact across a portfolio of high‑value customers. At 11x, we call this a Full Stack CSM—you’ll own the entire customer journey: from onboarding and con

A technology scheduling company is seeking a Customer Success Manager to manage a portfolio of customers and ensure their success through proactive engagement. With a consultative mindset and technical aptitude, you will leverage data and insights to enhance customer retention and drive growth.

Partner with Customer Success Managers on day‑to‑day support needs. Demonstrated strength in customer satisfaction management, including effectively engaging with customers to understand their needs, as well as analyzing customer feedback and implementing strategies to improve their experience.

A well-established recruitment agency based in the UK seeks a Customer Account Manager for a 12-month FTC. This role involves managing customer portfolios, enhancing engagement and retention through proactive communication, and ensuring excellent customer service. Ideal candidates will possess stron

A software development solutions provider in the United Kingdom is seeking a Founding Customer Success Manager to guide users towards product adoption. Ideal candidates should have experience in customer success within the SaaS sector, as well as strong communication and problem-solving skills. The

A leading software company based in London is seeking a Customer Success Manager to oversee a portfolio of UK & EMEA accounts. Ideal candidates will have 2-3 years in Customer Success or Account Management with strong stakeholder skills. The role focuses on customer retention, value realization, and

A leading SaaS security firm is seeking a Customer Success Manager in London. The successful candidate will be responsible for building relationships with customers and driving revenue growth through effective sales strategies.

We are seeking a tenacious, self‑motivated, French speaking Scaled Customer Success Manager who isn't just looking to manage relationships—you want to revolutionise how we support and retain them. Scaled Customer Success Manager, French Speaker. Customer Success, Account Management, or Digital M

You will act as the voice of the customer, gathering customer feedback and helping share the product roadmap. You have experience in explaining technical solutions, establishing goals, developing opportunities, building + selling business cases, and improving customer experience. Fast forward to tod

An innovative AI platform for managing enterprise solutions is looking for a Customer Success Manager based in London. The role entails coordinating customer relationships and working closely with sales and support teams to enhance user experience.

Executive Membership Sales Manager. Highly resourceful, inquisitive, and analytical, with a demonstrated ability to dig into customer needs and apply a consultative, value-driven sales approach.

Senior Strategic, Customer Success Manager Europe. Senior Strategic, Customer Success Manager Europe. Strategic Customer Success Manager Europe.

Fitch Solutions is currently seeking a Customer Success Manager based out of our London office. Previousclient facing experience with ideally previous customer success experience. Prior customer success experience within financial or SaaS industry.

As a Xeneta Customer Success Manager your objective is to manage a portfolio of assigned cargo airline accounts and drive customer success and revenue in that territory to meet the company’s vision and ambitious global expansion objectives. The true value of the CSM comes from delivering unforgett

As an EMEA Customer Success Manager you will develop trusted-advisor relationships to drive success with our customers across Europe, Middle East and Africa. The Customer Success Management Team supports our customers in meeting their goals using the Relativity suite of products. Account Management,

Customer Success Manager (Sports MarTech). Customer Success Manager (Sports SaaS Platform). The Customer Success Manager (CSM) will be responsible for managing and nurturing relationships with top‑tier clients, including publishers, rights holders, and broadcasters.

A Customer Success Managers responsibilities include supporting customers as they transition from sales prospects, building close relationships that often last beyond any one project or job-order lasting process ownership with the business itself. Proven work experience as a Customer Success Manager

As a Customer Success Manager, you’ll be responsible for being a trusted advisor to a portfolio of up to 10 Fortune 1000 WalkMe customers managing a book of up to $6M in annual revenue, helping them achieve maximum value from the WalkMe platform. We’re looking for a Rockstar Customer Success Man

Implementation Architect: Customer Success Manager. As our Customer Success Manager, you are the architect of that transition. From the moment the contract is signed, you own the timeline, the tasks, and the successful “Handover to Live.

A leading AI SaaS company in London is seeking a Customer Success Manager to enhance customer onboarding and retention processes. The ideal candidate will have a deep understanding of recruiting challenges and be highly organized, managing multiple customer interactions effectively.

Escalate any perceived risks to customer satisfaction, contract renewal or a previous or pre‑existing matter that has already been escalated, to the relevant Customer Success Director or Director of Customer Success in a timely manner. We’re looking for additional Customer Success Managers to pl

As a Customer Success Manager at XM Cyber, you are the trusted advisor and the driving force behind our customers' security resilience. Customer Success Manager### Customer ExperienceGBLondonLondonXM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cy

Customer Success / TAM / Solutions / SaaS client‑facing role. The next phase is commercial scale — and Customer Success is central to that. Building the Customer Success function from the ground up.

Engage with Kyriba's customers across multiple EMEA markets to drive and accelerate their value realization and to ensure business outcomes are being met through consumption of their purchased solutions & success service entitlements, consequently achieving mutual success across the customer lifecyc

A leading financial services provider is seeking a Customer Success Manager based in London. In this role, you will develop strategic plans to drive customer retention and growth, enhance client value, and build trusted relationships. The ideal candidate should have strong client-facing experience,

A high-growth SaaS company in Greater London is looking for a Customer Success Manager to own customer relationships and drive retention and growth. A great opportunity to shape the Customer Success function within a dynamic environment.

PlanRadar is looking for an experienced Customer Success Manager UK to join our global Customer Success team. As Customer Success Manager you will work closely with customers to help them discover their business needs. You have experience with account management or Customer Success, preferably withi

The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier’s products. Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. As a trusted partner, you will work closely with Account Managers and cross‑functi

Customer Success Manager, Europe. You are responsible for a successful customer journey and touch points that create long term client engagement, driving adoption, retention, user/usage growth and supporting strategic objectives on the account level. You may evolve your career within the Customer Su

A leading business solutions provider in Solihull is seeking an experienced Customer Success Manager to manage relationships with existing clients.

Principal Customer Success Manager (UK-Based Remote Role). Customer Success Manager (American timezone). Customer Success Manager - Creator Monetization platform (Remote).

A dynamic tech company in Greater London is seeking a Manager, Customer Success to lead a team in delivering successful customer onboarding and retention. You will develop strategies that elevate customer engagement and ensure team success in a fast-paced environment. This role requires over 5 years

A well-respected dealer group in Wimbledon is seeking an experienced Aftersales Manager to oversee department operations and lead a team. This role offers a market-leading OTE of over £70,000, exceptional training and development, and a strong emphasis on customer satisfaction.

Customer Success is responsible for understanding, representing and delivering outstanding customer service to InfoSum signed clients. The Customer Success Manager (CSM) is responsible for managing and growing a mix of standard and strategic accounts by working with client engineering, product opera

The Customer Success Manager (CSM) is accountable for the overall retention and growth revenue with a portfolio of key clients. A passion for customer success and a desire to exceed expectations. Proven track record in customer success, account management, or a similar role.

A growing technology firm is seeking a Senior Customer Success Manager to manage enterprise (re)insurance clients in London/Chelmsford. The ideal candidate should have experience in Customer Success or Strategic Account Management, particularly within the insurance or SaaS sectors. This role involve