Customer success jobs in Kettering - Page 2Create job alerts

Job Title: Telesales - Customer Success Manager Department : Sales, Wellingborough, Northamptonshire, NN8 4FU Salary: £26,100 FTE + Attractive Bonus Scheme Hours: Monday to Friday - 40 Hours per week Overview Premier Paper Group, one of the UK and Ireland's leading Paper and Materials Merc

Senior Customer Success Manager. Senior Customer Success Manager Role. Developing strategies to increase customer retention and satisfaction.

Odore is looking for a driven and client-focused Customer Success Associate (CSA) to join our growing team. You will work alongside our Customer Success Managers to support our global enterprise accounts—helping deliver impactful advocacy, ambassador, and sampling programs for leading beauty and l

Customer Success Engineer – EV Charging Infrastructure – Remote with travel!. With this expansion comes the opportunity for an experienced Customer Success / Tech Ops Engineer to join the team in the UK and be at the forefront of sustainable mobility and EV infrastructure. Our client is a global

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

CustomerSuccess #eCommerce #FashionTech #Startups #Hiring. Commerce, logistics, and customer experience. No playbooks - success comes from.

Putting the customer at the heart of everything you do, and helping them extract the maximum value from the product and service.

Opportunity to play a key role in shaping a scaling Customer Success function. With strong momentum, increasing ACVs, and a clear focus on revenue expansion within existing accounts, they’re now investing in a commercially astute Customer Success Manager to take ownership of a high value portfolio

I’m working on a great new EMEA Customer Success Manager role at with a leading retail media AdTech platform. Customer Success Manager EMEA with:-. You’ll guide customers through every stage of their journey—from onboarding to optimisation and expansion—ensuring they get maximum value from t

Enterprise Customer Success Manager – Cybersecurity | UK. Enterprise Customer Success Manager. Drive platform adoption and customer value.

The Customer Success Manager owns the health, retention, and expansion of a portfolio of enterprise clients. Over the past 20 years, Afiniti’s patented technology has paired customers and contact center agents in real time based on how well they are likely to interact, leading to better experience

Hybrid working available after initial probationary period.OTE £30k+ plus benefits + careerThis is a great opportunity to join a fast growing business, where you work within a friendly team, and have the opportunity to develop a career.What is most important is a desire to want to build a worthwhil

An outstanding opportunity to join a leading Management Information System (MIS) provider for schools and local authorities.We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or lo

Customer Success Engineer - SASE. We're hiring a Customer Success Engineer (SASE) to join a global cybersecurity leader on a 12-month FTC in the UK. This is a hands-on, customer-facing engineering role where you'll support enterprise clients in deploying, optimising and scaling SASE and cloud securi

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. Responsibilities include developing strategic plans to ensure customer success and leveraging technical knowledge to address challenges. The ideal candidate will ha

You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them. Board is looking for a dynami

A leading recruitment platform in the UK is seeking recent graduates for a customer support role.

Own the post‐sale phase of the customer journey, for both new customer onboarding and existing customer success programss, ensuring strong adoption, retention, and health across regional and enterprise accounts. The Director of Customer Success will play a key leadership role in operationalizing C

As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solution

First dedicated Customer Success hire, offering full ownership of the post‑sale function and the opportunity to shape how Customer Success is delivered day‑to‑day. Following a recent audit of the Customer Success function, the business is now entering a new phase - shifting from an informal, r

A machine learning technology company is seeking a motivated Customer Success professional to help large enterprise customers adopt and scale their usage of a pioneering platform. This role focuses on managing customer delivery, ensuring effective implementation, and fostering relationships. Candida

The role of the Customer Success Manager is to build long-term, sustainable relationships with our clients, ensuring their success with our products and services. The ideal candidate will be proactive, customer-focused, and possess excellent communication skills to effectively manage customer relati

A Senior CSE will need to liaise internally with Darktrace Customer Success Managers, Renewals Managers, Analysts, Operations Engineers, and Sales members to ensure customer needs are met, and to sustain consistent renewal and growth of customer accounts. Responsibilities in this pursuit range and i

A leading meetings and events technology provider in the UK seeks a Customer Success Advisor to enhance customer satisfaction through effective relationship management. The ideal candidate possesses at least 2-3 years of SaaS customer success experience and a relevant bachelor's degree. This role in

A leading digital experience company in Greater London is seeking a dynamic Senior Customer Success Manager to join the Opal team. Candidates should have over 5 years in customer success, excellent communication skills, and a passion for AI. In this innovative role, you will empower strategic custom

A leading software company in the United Kingdom is seeking a Customer Success Manager. The ideal candidate has 5–7 years of experience in Customer Success within a SaaS environment, demonstrating strong communication and stakeholder management skills.

A leading data center provider in Greater London is seeking a Customer Success Manager to oversee the post-sales experience for clients. You will be responsible for ensuring customer satisfaction, managing SLAs, and enhancing service delivery. The ideal candidate will have at least 5 years of experi

As a trusted advisor to our customers, you’ll represent both the voice of Justt and the voice of the customer, driving growth, guiding clients through challenges, and ensuring long‑term success. We’re looking for an Enterprise Customer Success Manager to join our team in London. Customer Succe

Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic. Join Anthropic's Customer Success team

Our Strategic Customer Success Manager (Enterprise) will own relationships with some of our highest-value customers, multi-location franchise accounts, and strategic technical partnerships. This role will have a meaningful hand in shaping our Enterprise and Customer Success strategy. Contribute to t

We’re looking for a proactive and relationship‑driven Customer Success Manager to support our customers throughout their journey and drive long‑term value. Customer Success Manager - Loughton, Essex - £30k + Commission. Guide new customers through a smooth onboarding process, ensuring success

We’re hiring a Customer Success Manager / Inside Sales to support and grow relationships with our customers in a fast-paced, high-growth startup environment. You’ll be responsible for ensuring customers are successful while also identifying opportunities to expand accounts through upsells and re

A leading eCommerce solutions provider is looking for a Customer Success Manager to guide clients in maximizing product usage and resolving complex issues. This position involves mentoring peers and influencing product strategy based on customer feedback.

In this role, you will manage a team of Customer Success Managers to foster long-term customer relationships and ensure revenue retention and expansion. A leading tech company in the Salesforce ecosystem seeks a Team Manager of Customer Success. Applicants should have proven leadership experience in

Partner with customers and key stakeholders to define measurable business outcomes, establish clear success criteria and KPIs, and develop Customer Success Plans that outline key initiatives, adoption milestones, and value realization metrics aligned with their strategic goals. Support the successfu

A leading enterprise software company is seeking a Specialist Customer Success Partner Manager to oversee customer accounts and implement financial solutions. This role involves developing strategies for customer engagement, ensuring software adoption, and maximizing customer satisfaction. If you ar

Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, NatWest, and Tails. Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our

As we strengthen our technical success model and deepen long‑term partnerships with customers, we are recruiting a Technical Customer Success Manager (TCSM). Customer Success Tooling & Data Discipline. You will sit at the intersection of Customer Experience, Product, Support, Professional Services

The Customer Success Manager will work closely with the contract lead to embed the Mears approach to customer experience, engagement and social impact, taking account of specific client and contract requirements. The Customer Success Manager is a key role to manage customer and colleague engagement

The Customer Success Director is responsible for owning and growing a portfolio of Tier 1 customers, managing the end‑to‑end post‑sale lifecycle for complex, high‑value accounts. Architect outcome‑driven customer lifecycle strategies and mentor Customer Success Managers to ensure consisten

A leading financial infrastructure company in the UK is seeking a Customer Success Lead to oversee their team's performance and manage strategic customer accounts. This role involves driving product adoption, ensuring high customer retention, and collaborating across multiple departments. The ideal

This is a great opportunity for those eager to develop their careers in customer success and the financial services sector. This role involves delivering training sessions, providing customer support, and collaborating with teams to enhance user experiences. The ideal candidate will possess strong c

A global health and well-being provider is seeking a Senior Customer Success Manager to enhance client relationships and employee engagement.

Customer Success experience with (complex) Enterprise SaaS customers; experience driving outcomes for a portfolio (often 10–25 accounts). At Mural, our most successful CSMs are those who bring a unique approach to tackling their book of business and customer needs. You’ll collaborate cross-funct

Configure systems to automatically route "Low Maturity" customers to high‑touch interventions and "High Maturity" customers to automated innovation paths. Years in SaaS Post‑Sales Leadership: Proven experience in Customer Success, Product Adoption, or Digital Account Management, specifically wit