Customer success jobs in Loughton - Page 19Crear alertas

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

The successful candidate will play a key role in supporting and growing an established customer base while working closely with technical and commercial teams. Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business bas

Customer Success Manager – Membership Association Hybrid – London (2 Days – Office) £36,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. The successful candidate w

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

Experience using Customer Success platforms like Gainsight or Totango. Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. You possess a strategic mindset, capable of turning complex logistical challenges into clear success

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

Minimum of 5 years’ experience in B2B Account Management or Customer Success. Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key client relationships. The Customer Success Manag

The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. Working closely with customers, Customer Success plans SaaS implementations, on-boardings, trainings, and ongoing support. Track and report on key customer succe

The Customer Success Manager (CSM) is a strategic partner to Vistage Chairs, supporting the overall health, experience, and long-term success of their peer advisory groups. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employe

We are looking for a driven and customer-centric Customer Success Associate to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Proficiency with CRM systems, automation tools, and (ideally) customer success platforms. Customer Success, onboarding, support, or ope

Senior Customer Success Manager. Customer Success, Service Delivery, or a client-facing SaaS role. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

We are seeking a highly motivated, seasoned, and strategic Senior Customer Success Manager to serve as a founding pillar of our new Customer Success function. We know that creating diverse teams is the most fundamental component to our success and this success can only be achieved by a collective of

This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. Familiarity with CRM software and customer success platforms is a plus. Monitor customer engagement and product usage to identify pot

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

The role blends programme management, customer success, and commercial awareness, with real influence over outcomes, value realisation, and account growth. Define, track, and report on success metrics including ROI, operational efficiency, compliance, and customer satisfaction. If you're a Senior Pr

Operations Associate - Customer Strategy, Success and Support. Comfort working directly with customers, with strong written and verbal communication. You’ll be trusted with real ownership and the autonomy to shape how customer experience and operations scale from day one.

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. A proactive, solutions-oriented mindset and a passion for customer succ

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. VP or similar) within Customer Success, Account Management, or Professional Services. Define and track "Success

Rather than selling, you’ll focus on making deals happen — managing proposals, contracts, and commercial documentation for complex, high-value customers.

Client Success Manager | Strategic Account Manager – DACH.

This role blends client success, account management, and commercial ownership. You have 3+ years of experience in Client Success, Account Management, or Service Delivery within B2B technology, SaaS, or managed services. This is a great opportunity for a commercially minded Client Success or Account

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

Motivated to drive outcomes for your customers, you see Customer success as your own. We are looking for a Principal Customer Success Manager to join our Customer Experience team. As a Senior CSM, you will be assigned to a portfolio of customers and be responsible for the success of those accounts.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. B2B customer success, account management or a related role, ideally in financial services, banking or fintech. Demonstrated success in customer retention and driving

A leading technology solutions provider in Greater London is looking for a Customer Success Manager to lead client campaigns across their media and events portfolio. This pivotal, customer-facing role requires excellent organizational and communication skills, ensuring successful campaign delivery a

A leading software development company in the UK is seeking a proactive Customer Success Manager to enhance customer satisfaction and drive product adoption. Ideal candidates will have strong communication skills and at least 5 years of experience in a customer success or retention-focused role in t

Hybrid/NewMalden,GreaterLondon(3daysoffice,2daysWFH).CRMexperience(HubSpotpreferred).

Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always‑on, impeccable customer service and ultimately transform their customer experiences for the better. Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to dev

Monitor recordkeeping to ensure that relevant customer information is captured to enable informed, personalized customer interactions with Semperis Support, Customer Success (CS), Sales, etc. As a Customer Success Manager at Semperis, you will ensure your customers' success and satisfaction with our

We’re expanding into the UK market and are looking for a Strategic Customer Success Manager – Europe to support and grow one of UVeye’s most important European partnerships. Customer Success Manager Europe – UVeye.

A leading cybersecurity solutions company in Greater London seeks a Customer Success Manager to drive value for strategic customers and ensure their satisfaction. This role requires a minimum of 4 years in a customer-facing role and a proven track record with enterprise clients.

Being fluent in English (written and verbal) with excellent communication skills and previous experience in customer service, it is your mission to provide our UK customers with outstanding customer service experience. If you are interested in building your career with a dynamic and innovative team,

The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, sustained adoption, and long‑term value realisation of RM’s enterprise solutions across key customer sectors and regions. Customer Success Leadership: Own and manage a portfolio of s

A leading engineering solutions company in the United Kingdom is looking for a Customer Success Manager to foster strong relationships with customers. Ideal candidates will have 3–4 years of experience in Customer Success or Account Management within the SaaS industry. You will be responsible for

A leading software company in the UK is seeking a Customer Success Manager to enhance customer experiences and drive adoption of its software solutions. The ideal candidate will have strong communication skills and experience in customer success management, along with an understanding of AVEVA produ

A digital sampling company based in London is seeking a German-speaking Customer Success Manager to work in a hybrid model. The successful candidate will manage campaigns, liaise with brand partners, and support team members.

Generate customer advocacy: identify reference customers, develop case studies, collect testimonial quotes, and feed customer feedback into product and roadmap discussions. Customer Success, Account Management, or Customer Operations experience, preferably in B2B SaaS or enterprise software. Monitor

A leading SaaS provider in the UK is seeking an Implementation Consultant to lead customers through the implementation of innovative software solutions. You will manage projects, ensuring timely and on-budget delivery while fostering strong customer relationships. Join a dynamic team dedicated to ex

A cybersecurity innovator in Greater London is seeking a Customer Success Manager to manage the entire customer lifecycle, ensuring measurable adoption and retention. The ideal candidate will have over 7 years of experience in customer success or account management, showcasing exceptional communicat

A leading software company is seeking a Head of UK & Ireland Customer Success to lead their customer success strategy. You will be responsible for the customer adoption lifecycle, ensuring positive outcomes and a strong influence in the HR market.

You will actively visit your customers to build relationships with key stakeholders (champions and economic buyers) to establish their goals for a successful partnership. Experience working in product focused SaaS business with a minimum of 3 years working as a Customer Success Manager serving high-