Customer success jobs in Loughton - Page 20Create job alerts

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

The successful candidate will play a key role in supporting and growing an established customer base while working closely with technical and commercial teams. Customer Success Manager – SaaS. CV Screen is recruiting for a Customer Success Manager to join an innovative SaaS technology business bas

Customer Success Manager – Membership Association Hybrid – London (2 Days – Office) £36,000 - £40,000 Base Salary Leading membership association seeks a highly ambitious and talented Customer Success Manager to join their fast-growing team. The successful candidate w

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. Customer Success Manager - German Speaking. The Customer Success Manage

The Customer Success Manager (CSM) is a strategic partner to Vistage Chairs, supporting the overall health, experience, and long-term success of their peer advisory groups. It is a spirit of collective success and achievement which is also reflected in our workplace. Here’s a sample of the employe

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. A proactive, solutions-oriented mindset and a passion for customer succ

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Account Management / Customer Success type background. Report directly to the VP of Customer Success.

We're seeking a Customer Success Associate to own the success of our school customers. Are you a super bright Customer Success professional? Are you bored and looking for more from your work? Interested in tech and want to work with smart people? This might be the role for you!. Experience with cust

Senior Customer Success Manager. Customer Success, Service Delivery, or a client-facing SaaS role. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,.

We are seeking a highly motivated, seasoned, and strategic Senior Customer Success Manager to serve as a founding pillar of our new Customer Success function. You understand the difference between "customer happiness" and "customer value. Senior Customer Success Manager at ProFinda.

The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. Working closely with customers, Customer Success plans SaaS implementations, on-boardings, trainings, and ongoing support. Track and report on key customer succe

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

The role blends programme management, customer success, and commercial awareness, with real influence over outcomes, value realisation, and account growth. Define, track, and report on success metrics including ROI, operational efficiency, compliance, and customer satisfaction. If you're a Senior Pr

We are looking for a driven and customer-centric Customer Success Associate to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Customer Success, onboarding, support, or operations in a SaaS environment. Proficiency with CRM systems, automation tools, and (ideall

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. VP or similar) within Customer Success, Account Management, or Professional Services. Define and track "Success

Rather than selling, you’ll focus on making deals happen — managing proposals, contracts, and commercial documentation for complex, high-value customers.

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Custo

You will provide high-quality customer care to a range of clients, using your German and English language skills to support the wider team and ensure an excellent client experience. Customer-focused mindset with a professional and friendly manner. No prior fintech experience required; any customer s

Customer Success / ~20% Sales Support. You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. This role is ideal for someone who can work independently, exercise sound judgment, and build

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Customer Success Manager - InsurTech SaaS. Play a pivotal role in refining customer success processes as the business scales.

Minimum of 5 years’ experience in B2B Account Management or Customer Success. Backed by a global parent organisation, the business is scaling rapidly and is now looking to appoint a commercially minded Customer Success Manager to manage and grow key client relationships. The Customer Success Manag

A leading financial technology firm is seeking a Customer Success Specialist to provide outstanding service to UK customers. You will manage customer inquiries, assist with loan applications, and support compliance efforts. This role requires fluency in English, excellent communication abilities, an

Sign in to set job alerts for “Customer Success Manager” roles. Italian- Customer Success Manager: Program Specialist. Maintain a close working relationship with other regional business teams (Sales managers, Channel Managers, Marketing, support personnel and other customer facing personnel) in

A dynamic software company in Greater London is seeking an experienced Customer Success Manager to partner with customers and ensure their success throughout the entire lifecycle. The ideal candidate must have a strong background in customer success and project management, preferably within a SaaS e

A dynamic energy firm in London seeks an outstanding account executive to join their Customer Success Team. Candidates should have over 2 years of customer-facing experience, excellent relationship management skills, and a passion for sustainability.

As a Scaled Success Customer Success Manager, you’ll own adoption, retention, and growth, delivered through scalable, repeatable programs rather than 1:1 customer management. Experience in Customer Success, Lifecycle Management, Growth, or Enablement roles within a B2B SaaS environment. You’ll h

The successful candidate will influence senior leadership, build scalable programs, and drive customer success strategies. A leading video communications company is seeking a Manager of Post-Sales Enablement to lead the strategy and execution of enablement programs for Customer Success and Support t

A leading tech employer in London is looking for a Graduate Customer Success Manager. You will build relationships with customers to ensure they achieve their goals using the company's product. The role requires strong customer support and account management skills.

Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. Act as t

They will also have a dotted-line relationship with the Customer Reliability Engineering organization to drive alignment in customer success outcomes. Enhance current success programs tailored to customer personas and technical maturity. Experience scaling customer success operations across Europe.

Design and own the end-to-end customer success lifecycle, including onboarding, engagement, and retention strategies from scratch. Proven experience in 0→1 environments, having scaled customer success or account management processes within the fintech or B2B SaaS sectors. Founding Customer Success

A leading software company based in the UK is seeking a Customer Success & Product Coordinator to enhance customer experiences and support software implementation projects. The ideal candidate will have over 2 years of relevant experience and strong skills in project coordination, customer support,

The company is seeking a tech-savvy Customer Success Specialist who can help clients turn complexity into clarity. Customer Success Manager - AI Startup. For over six years, the business has operated as a consultative partner, building an enviable customer base that includes industry leaders.

A growing foodservice technology company in the UK is seeking a Customer Success Manager to enhance customer onboarding and relationships. Ideal candidates have at least 3 years in customer success roles and strong communication skills. You will ensure successful platform use and support upselling o

By combining your customer-centric approach with expertise in Vanta's products and security best practices, you will contribute to the overall success and satisfaction of Vanta's customers in achieving robust security and compliance outcomes through retention of customers and health of the book of b

A leading Alumni engagement platform in London is seeking a Senior Vice President of Customer Success to lead their global customer success organization. The successful candidate will own key customer metrics and shape the company's product strategy, working closely with senior stakeholders. The rol

The ideal candidate has experience in sales or customer service and is motivated to help customers find the right solutions. A fast-growing tech company in Greater London seeks a Customer Success Specialist to guide clients through significant decisions. The role demands empathy, resilience, and a s

A SaaS startup specializing in AI solutions is seeking a Customer Success Manager to oversee strategic customer relationships and enhance satisfaction. The role involves managing deployments, providing technical guidance, and analyzing customer data to suggest improvements.

Proven experience in Customer Success, Account Management or similar customer‑facing roles within SaaS or B2B environments;. Provide account insights, risk assessments and strategic recommendations to the Regional Manager, Customer Success (RMCS);. By driving adoption, engagement, retention and me

We are hiring a Customer Success Manager to join our small but growing Customer Success team. Experience: 5+ years in Customer Success or similar client-facing roles within SaaS or PropTech, with experience owning relationships for mid-sized or Enterprise customers. If you are an experienced Custome

Based in London, UK and reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer (CSE) will help deliver both internal and external education and training programs. As a CSE you are the day-to-day voice of Data Center Learning to your internal and external custo

A global information and analytics company is seeking a Customer Success Manager to maximize customer value from their solutions in Greater London. Ideal candidates should have experience in Customer Success or Account Management within SaaS or B2B, alongside strong communication and organizational

You’re an inspiring and proactive leader with a passion for customer success and team development. We provide our customers with the perfect blend of personal, local service blended with our expert technology suite and the great choice and value which comes with being part of the FCTG family. We d