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FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

Customers may engage through one-off programmes or through longer-term membership, with Customer Success playing a key role in helping individuals and businesses understand how to get the most value from the full ecosystem. Description The role The Customer Success Manager owns customer and member

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Design and lead the Customer Success strategy across retention, expansion, and advocacy, while building and scaling the CS team. Senior Customer Success Manager. Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account,

Inbound Sales & Customer Success Lead.

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

Ensure projects are executed efficiently and aligned with revenue targets, budget guidelines, and client success metrics.

You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Customer Success, Account Management, or customer-facing roles in SaaS or technical products. Custo

The Global Customer Success team is integral in creating long-term value for our customers and ensuring their success with our technology. The Senior Customer Success Manager will work with customers on general maintenance and support for new and on-going implementations. Track and report on key cus

Customer Success, Implementation, Project Coordination, or Customer Support within a software/SaaS environment. This role is perfect for a dynamic, driven professional who’s passionate about creating exceptional customer experiences and making a tangible impact across customer support, implementat

We are looking for a driven and customer-centric Customer Success Associate to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Customer Success, onboarding, support, or operations in a SaaS environment. Proficiency with CRM systems, automation tools, and (ideall

We are seeking a highly motivated, seasoned, and strategic Senior Customer Success Manager to serve as a founding pillar of our new Customer Success function. We know that creating diverse teams is the most fundamental component to our success and this success can only be achieved by a collective of

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

Customer Success, Service Delivery, or a client-facing SaaS role. If this role excites you and you want to be part of a high-growth SaaS business where Customer Success is central to revenue,. Senior Customer Success Manager.

You will manage a portfolio of customer accounts and serve as a trusted advisor throughout the customer lifecycle—from onboarding and adoption to renewal and growth. Customer Success / ~20% Sales Support. Act as a customer advocate to raise product feedback.

This role blends client success, account management, and commercial ownership. You have 3+ years of experience in Client Success, Account Management, or Service Delivery within B2B technology, SaaS, or managed services. This is a great opportunity for a commercially minded Client Success or Account

Remote-first (with occasional travel for team events or customer meetings). You will play a crucial role in ensuring the success of our large employer clients by building strong relationships, managing their apprenticeship programmes, and driving high levels of satisfaction. A culture of high perfor

B2B Customer Success, Account Management, or similar client-facing role in SaaS, fintech, payments, or software platforms. We are looking for a Customer Success Account Manager to own and grow relationships with our software platform clients in the UK. Customer success oversees both growth and suppo

Working with CEO to set the vision of customer success and ensuring we are meeting customer objectives & SLA’s consistently. We are looking for a player coach who can be hands on with strategic / high value customers & also build out frameworks for Junior customer success executives to follow. Thi

Client Success Manager | Strategic Account Manager – DACH.

Rather than selling, you’ll focus on making deals happen — managing proposals, contracts, and commercial documentation for complex, high-value customers.

As a result of their success, they are looking for an Onboarding Consultant to join their customer success team, taking responsibility for the implementation, training and platform optimisation of their flagship product, to ensure their clients realise the platform's full potential. Experience worki

You will lead a Customer Success organization focusing on both Commercial customers and Public Sector intelligence agencies to derive maximum value from Windward’s Maritime AI platform. Oversee a diverse portfolio of 300+ enterprise customers, developing bespoke success strategies for two distinct

The Enterprise Customer Success Manager (CSM) is a critical, relationship-focused role centered on technical adoption and value realization within Prophecy's customer base. Customer Success, or Account Management in B2B SaaS, with a focus on the modern data stack (ETL, Databricks/Spark, Snowflake, o

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. A proactive, solutions-oriented mindset and a passion for customer succ

You will provide high-quality customer care to a range of clients, using your German and English language skills to support the wider team and ensure an excellent client experience. Customer-focused mindset with a professional and friendly manner. No prior fintech experience required; any customer s

The Customer Success Manager is integral to the success of the business, and will own a portfolio of well-known high-value accounts from day one. Report directly to the VP of Customer Success. Account Management / Customer Success type background.

We're seeking a Customer Success Associate to own the success of our school customers. Respond to all customer queries within 24 hours; maintain 90%+ customer satisfaction scores. Are you a super bright Customer Success professional? Are you bored and looking for more from your work? Interested in t

Ensure all customer success activities and data handling practices align strictly with regional GDPR and local privacy mandates. Experience using Customer Success platforms like Gainsight or Totango. Act as the voice of the customer to our product team, highlighting needs for European-specific featu

Senior Consultant (Customer Success). The consultant partners closely with customers to understand their. The customer journey is treated as an.

Due to substantial growth over the last 12 months the organisation is looking to expand their Customer Success team to drive projects forward and manage key accounts, continuing to provide excellent service to their customers. Previous experience in customer success. Avalon is currently supporting a

This 12-month programme is designed to enable you to develop the knowledge, confidence and skills necessary to kick-start your career in Customer Success and client relationship management. Rotation 2 - Introduction to Customer Success (3 months):. Apply what you have learned from the Operations tea

Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Strong SaaS background in Account Management, Customer Success, or Technical Account Management. This is a senio

This role involves onboarding new customers, providing comprehensive training, and delivering exceptional customer care to drive satisfaction, loyalty, and retention. We are seeking a dedicated and experienced Customer Success Manager (CSM) to join our dynamic team. Familiarity with CRM software and

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

Currently scaling its Customer Success function to enhance customer outcomes and long-term value. Play a pivotal role in refining customer success processes as the business scales. Experienced with Customer Success platforms (e.

As they continue expanding across London, Singapore, and Sydney, they’re looking to grow their Customer Success team with passionate, driven individuals who love building customer relationships and delivering tangible results. The Customer Success Manager will become a key partner to high-profile

A cutting-edge AI company in the United Kingdom is seeking a VP of Customer Success to oversee the entire post-sale customer journey. Candidates should have 8–15 years of experience in Customer Success in the market research industry, with a proven track record of managing enterprise accounts. Thi

You’ll be joining a team of Customer Success Managers, supporting Ravio’s customers across their full lifecycle. You’ll work closely with other teams across the business to share feedback from customers, and to influence the product roadmap based on what customers are telling us they need. Cus

The Customer Success Executive exists to create Raving Fans: customers who love what we do, advocate for us publicly, and actively refer us to their networks. With an ambitious FY26 growth strategy underway, they’re now looking to expand their Customer Success function, seeking experienced practit

A leading software company based in the United Kingdom is seeking a Senior Product Success Manager.

A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. The ideal candidate has extensive experience in Customer Success or related fields and a passion for technology. Your role will focus on supporting customers in

A dynamic startup in application security is seeking a strategic Customer Success Manager to drive customer onboarding and ensure successful integration of their platform. With excellent communication skills and experience in managing executive relationships, you will play a key role in maximizing p

Monitor customer health and proactively identify risks or issues that may impact customer success, collaborating with internal IDEXX teams for resolution. Collaborate with internal customer support teams to ensure prompt and accurate handling of customer issues, working towards quick resolution and

A global technology solutions provider based in Greater London is seeking a Customer Success Manager to lead key client accounts within their media and events portfolio.

As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce’s customer organizations. Salesforce is the #1 AI CRM, where humans with agents drive customer success together. You are a trusted advisor, forging deep relationships with your customers and account