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FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

Year one success looks like building consistent pipeline, closing enterprise logos, and helping shape how the UK GTM motion scales from here.

FRESH has partnered with a fast-growing SaaS provider in the hospitality and wellness technology sector to hire a.They deliver modern, cloud-based software to clients globally and is scaling quickly, making this a great opportunity for someone who thrives in a high-energy, start-up environment.Incre

We partner with ambitious brands, from global leaders to fast-scaling startups, to build and grow e-commerce stores that engage, convert, and inspire customers.

Inbound Sales & Customer Success Lead.

PE-backed MarTech SaaS business in full scale mode.This is execution, not experimentation.Circa 25M ARR today, tracking beyond 30M by year end.Enterprise platform selling into global marketing and brand teams.Crazy brands on-board already!.Proper revenue engine with defined targets, outbound discipl

Description The role The Customer Success Manager owns customer and member outcomes end-to-end - from first enquiry and onboarding through to adoption, engagement, renewal and retention. Customers may engage through one-off programmes or through longer-term membership, with Customer Success playin

Design and lead the Customer Success strategy across retention, expansion, and advocacy, while building and scaling the CS team. Senior Customer Success Manager. Unlike a pure Customer Success role, this position requires confidence and commercial ownership the ability to go deep into each account,

We are looking for a player coach who can be hands on with strategic / high value customers & also build out frameworks for Junior customer success executives to follow. Working with CEO to set the vision of customer success and ensuring we are meeting customer objectives & SLA’s consistently. Req

Strong SaaS background in Account Management, Customer Success, or Technical Account Management. Lead structured QBRs, spend time with customers each month, and work closely with internal product, onboarding, and support teams to ensure customers see tangible value from new releases. Experience and

Customer success oversees both growth and support. B2B Customer Success, Account Management, or similar client-facing role in SaaS, fintech, payments, or software platforms. We are looking for a Customer Success Account Manager to own and grow relationships with our software platform clients in the

Our success is defined by the success of our customers — we’re looking to bring on founding members of our Customer Success team to help our customers successfully embark on their climate journeys. Our Strategic Customer Success Managers (CSMs) own the relationship with our largest customers, he

A global information leader is seeking a Customer Success Manager to drive customer engagement and retention in Greater London. This role emphasizes the importance of building strong relationships and ensuring customers achieve their strategic objectives using the full product portfolio. Ideal candi

High degree of empathy and a customer-centric mindset to ensure our customers’ success and satisfaction. Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together to help our customers solve their business c

Candidates should have 2-3 years in customer success or account management and excellent communication skills.

A leading ERP SaaS provider in the UK seeks a Service Delivery / Customer Support Manager to enhance the customer experience. Responsibilities include coaching the customer service team, managing customer onboarding, and resolving escalated issues.

This role focuses on analyzing customer health, executing contract renewals, and collaborating with various teams to ensure customers realize the value of the platform. The ideal candidate will have significant experience in renewals or customer success within the SaaS industry, demonstrating strong

Establish, nurture, and lead a high-impact Customer Success team that operates with urgency, strategy, and delivers measurable results for our Enterprise customer base. Analyze customer data and market trends to inform strategic decisions and enhance the customer experience. Enterprise customer succ

We are looking for a motivated Customer Success Manager to support and grow an existing portfolio of B2B enterprise customers in a modern, technology-driven environment. After successful onboarding, you become the main point of contact for all customer inquiries and requests. At least three years of

You will analyse customer performance, find mutual growth opportunities, conduct business reviews, and manage customer satisfaction alongside a technically focused Customer Success Engineers and Product Support Specialists. Duffel is hiring a Customer Success Manager (CSM) to maximise our customers'

As Regional Manager, Customer Success (EMEA) at Constructor, you will be responsible for leading and scaling a high-performing Customer Success team across the EMEA region. Reinforcing Constructor’s value proposition throughout the customer lifecycle, ensuring a seamless transition from sales to C

SaaS Scaled Customer Success experience: 2–3 years in Scaled Customer Success within SaaS, working with SMB customers and owning a large portfolio. We’re scaling fast and hiring a Scaled Customer Success Manager to join our Customer Success team. You’ll lead the build out of our Scaled Custome

An innovative EdTech business is seeking an experienced Customer Success Manager in Greater London to drive sales performance and develop high-value client relationships.

Strong appetite for vertical-led customer success, including developing deep sector knowledge and credibility with customers. We are seeking a Customer Success Manager (CSM) to join our New Markets team, responsible for managing a portfolio of mid-market and enterprise customers, ensuring they achie

A technology solutions company in Greater London is seeking a Lead Customer Success Engineer to own complex, customer-facing delivery. The role involves designing end-to-end solutions, managing multiple workstreams, and effectively translating technical execution into clear customer value.

As a Customer Success Manager (CSM) for the BENELUX mid market/commercial segment, you will be responsible for guiding customers through their journey with Darktrace, ensuring rapid time-to-value and sustained success throughout the contract lifecycle. You’ll work closely with Customer Success Eng

Ready to kick-start your career in tech with customers you’ll actually enjoy working with? As a Junior Customer Success Manager, you’ll support and nurture relationships with global brands - including some of the biggest names in the. Full onboarding + ongoing product and customer success traini

Collaborate with Customer Success Managers and Account Executives to ensure alignment on customer strategies, account history, and value realisation narratives. This role blends commercial acumen with customer insight, ensuring customers continue to see value in Pigment while navigating contractual

A leading cloud monitoring company is seeking a Technical Account Manager to ensure customer success by advising on technical support and product adoption.

As the third hire in the Customer Success team, you'll help customers maximise value from our product and drive growth opportunities. Demonstrated success in customer retention and driving account expansion. B2B customer success, account management or a related role, ideally in financial services, b

This role is central to ensuring that every student and parent receives outstanding support — from their first lesson through to exam success. Previous experience in customer service, student support, or education (e.

Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams. Lead and scale the entire Customer Success function, transforming it into a growth driver. Own and implement the Customer Success strategy, building scalable playbooks and framework

A financial technology company is seeking a Customer Success Manager to enhance client relationships and drive product usage growth. The ideal candidate will have at least 2 years of experience in account management or customer success, a deep understanding of financial markets, and effective commun

Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers’ needs. The Principal Customer Success Manager is aligned at the customers’ key stakeholder level, building and fostering stro

In this unique customer‑success position, the strategy will be to deliver on specific projects over the course of a customer lifecycle, meaning we are looking for a commercially minded individual who can build a high‑performing strategy from zero. Customer Success is a newly created function and

Customer Success, Account Management, or customer-facing roles in SaaS or technical products. You'll operate within our established Customer Success frameworks, using systems like HubSpot and our internal playbooks to manage touchpoints, monitor customer health, and resolve issues efficiently. Custo

A leading Insurtech firm in Greater London is seeking a Customer Success Manager with expertise in Marine Insurance. Ideal candidates will have experience in Customer Success within Insurtech environments and the ability to engage with senior stakeholders.

A leading AI solutions provider is seeking a Customer Success Manager to manage enterprise customer relationships. The ideal candidate has 4-8 years of experience in Customer Success or Account Management in a SaaS or AI-driven environment and possesses strong communication skills to convey business

The successful candidate will manage customer accounts, drive product adoption, and advocate for client needs. A health-tech company in the UK is seeking a Customer Success Manager to ensure clients derive maximum value from their solutions. Strong relationship-building skills and a customer-focused

The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service / support roles) to join our growing support and delivery team. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and

A fast-growing B2B SaaS platform in London is seeking a Head of Customer Success to lead and scale the Customer Success function.

Apply now and start shaping the future of customer success!. Kickstart Your SaaS Career as a Junior Customer Success Manager 🚀. You’ll own a portfolio of 150 SMB customers, drive adoption, spot upsell opportunities, and help shape the way customers succeed.

A dynamic tech start-up is seeking a Senior Customer Success Manager to join their team in London. Candidates should have solid experience in customer success or account management, particularly in SaaS or B2B sectors. This remote role focuses on retaining and growing the existing customer base thro

A leading recruitment agency is seeking an experienced Customer Success Manager to join an AI AdTech Retail Media platform in Greater London. The role involves leveraging Retail Media expertise to drive success for global brands through data-driven campaign management, primarily on Amazon.

A leading global HR platform in the UK is seeking a Customer Success Manager to drive engagement for SMB clients. The role involves managing a portfolio of customers, leveraging AI tools for communication, and hosting enablement programs to enhance customer experience.

Based in London, UK and reporting to the Manager of Customer Success for APMEA and EURI, the Customer Success Engineer (CSE) will help deliver both internal and external education and training programs. As a CSE you are the day-to-day voice of Data Center Learning to your internal and external custo

A global technology company is seeking a Customer Success Manager in London to enhance customer engagement and drive growth. The ideal candidate should have 3-5 years of SaaS Customer Success experience and excellent communication skills. You will foster long-term relationships, acting as a strategi

The ideal candidate will have 3-5+ years of experience in Customer Success, strong relationship-building skills, and a proven record in managing key accounts. A leading recruitment agency in the UK is seeking a Customer Success Manager for the Construction SaaS sector. This role focuses on managing