Customer support jobs in Hereford - Page 5Create job alerts

The main responsibilities for the role of Customer Support Quality Lead job based in East Sussex are: -Collaborate with the Technical Support Manager and wider technical support team to deliver a best-in-class customer experience for post-sale quality investigations and non-conformance management.

Service Delivery / Customer Support Manager. You don’t just want to manage support, you want to own the customer experience end-to-end. Service Delivery / Customer Support Manager.

Ensure the right tools and systems are in place to provide clear customer support performance metrics and maintain compliance with all customer-level agreements. The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requi

Experience in customer support, technical support, or a similar client-facing environment. They’re looking for a Customer Support Specialist to join their growing customer engagement team, helping clients get the most from a suite of complex data products and services. Respond to customer queries

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Role- Customer Support Engineer - DERMSLocation - Edinburgh/Paris/BucharestKey Responsibilities: Deliver L2/L3 support for DERMS applications, integrations, and services.

Customer Support Team Lead - Broad Street West, Sheffield, EnglandCompany DescriptionSopra Banking Software works with more than 1,500 banks, building societies and specialized finance providers across more than 80 countries worldwide. Job DescriptionThe Customer Support Team Leader is responsible

The Opportunity:If you're a talented, experienced Customer Services Supervisor who truly wants to deliver the highest level of customer satisfaction in a B2B and B2C environment,whilst inspiring your team to do the same, then we'd love to hear from you. You will be accountable for leading, developin

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

The role of Customer Support Quality Lead will be responsible for ensuring site Quality Management processes and procedures meet the requirements of international standards, customer requirements and c. A world leader in design and manufacturing of leading-edge technologies is looking for a Customer

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Job Title: Senior Customer Support Management Professional Location: Yeovil, UK (Hybrid) 3 onsite 2 at home Pay Rate: £24-£30 per hour Hours: Monday - Friday 37 hour work week with core hours of 9:00-16:00; some flexibility expected for customer or travel needs. About the Role:Honeywell Aerospac

Customer Support Manager or Senior Customer Support OperativeIf required, sources materials cost effectively, with the agreement of the Customer Support Manager or Senior Customer Support OperativeKeeps the Customer Support Coordinators updated of progress on customer remediation worksBuilds relatio

Role:Customer Support Engineer - WAMSKey Skills/ Screening QuestionsDetailed JDWAMS, Power Systems, EMS, DMS, SCADA, eterraBachelor's degree in Electrical Engineering, Computer Science, or related field.

Primary ResponsibilitiesDemonstrates role model customer behaviourActs as an inspiring role model across the team in the delivery of great customer serviceAlways demonstrates positive behaviour when discussing or interacting with customersAlways engage with customers in a professional manner so they

Role:Customer Support Engineer - WAMS Key Skills:WAMS, Power Systems, EMS, DMS, SCADA, eterra Details: Bachelors degree in Electrical Engineering, Computer Science, or related field.

You’ll lead hands‑on support of customers as they deploy CRED, troubleshoot issues across the stack, and help shape how we scale technical support and implementation. As our first Technical Product Support Specialist, you’ll be the frontline for all technical customer interactions—from integ

Customer support experience ideally in the monitoring, observability, or data pipeline space. You'll learn about our product, our customers, our current support tools, and see a day in the life firsthand. After 30 days, you'll start to take ownership of customer cases, and work with the rest of the

Morgan McKinley is working for a lovely company based just outside of Horsham, and are looking for an experienced Customer and Sales Support Administrator to be part of the team and support with customer queries, sales administration, scheduling the engineers, processing payments and quotations etc.

Responsibilities include ensuring safety, conducting patrols, and being a proactive presence for customers.

The role involves acting as the primary point of contact for customers, ensuring effective communication and support.

Ideally, we’re looking for someone with technical skills who would like to support our customer base. Support is a deep part of our culture here at Weights And Biases by CoreWeave. Quickly respond to all inbound support requests, including email, live chat, and community forums.

The Support Engineer will provide first-line technical support, guiding customers via tickets, chat, Slack, email, and video calls. Technical Customer Support Engineer. Technical Customer Support Engineer – EMEA | ClickHouse | Remote (UK).

You will also provide support to the customer service team as needed, helping to deliver the exceptional service that luxury customers expect. Product Content & Customer Support Coordinator. We are recruiting on behalf of a leading luxury brand for a meticulous and organised Product Content & Custom

A leading communication platform in the UK is seeking a Technical Support Engineer to enhance customer experience by solving technical problems and offering support via email and live chat.

Strong experience in a customer‑facing technical support, DevOps, SRE, or infrastructure‑focused role. To support their expanding customer base, we’re looking for a. Senior Customer Support Engineer.

The role involves leading teams to drive complex AI-driven customer support solutions.

A recruitment agency is seeking a Customer Support Engineer with a strong background in Linux systems to join a growing technical support team. This role involves supporting installations and ensuring system configurations are effective and reliable.

The role focuses on supporting Italian-speaking clients and delivering exceptional customer service across phone, email, and chat. Provide exceptional customer support to Italian-speaking clients via phone, email, and chat. Familiarity with CRM systems and customer support software is an advantage.

We’re looking for a Software Engineer to join our Level 3 Customer Support team, dedicated to a single UK government customer. Familiarity with customer support tools and processes. Participate in an on-call rotation to support critical customer needs.

A leading catering company in the UK is seeking a General Assistant to support daily operations in a welcoming environment. This role involves assisting with cleaning, supply management, and customer service.

A leading technology company in the UK is seeking a Senior Customer Support Engineer to independently resolve customer inquiries and ensure a smooth experience. The role involves leading support during escalations, improving processes, and providing hands-on assistance to customers. Candidates shoul

An IT consultancy firm in the UK is seeking a Service Desk Engineer to provide exceptional customer support. The role involves acting as a technical escalation point, delivering high-quality support, and applying ITIL principles for service delivery.

Years (7+ for Senior role) in a technical customer‑facing support role with a proven track record of excellence in Performance, Scale, Resiliency and Customer Support. You will be the steward of the customer support to engineering escalation process, increasing efficiency by streamlining communica

The role involves supporting sales operations by processing orders, maintaining records, and facilitating communication between customers and internal departments.

A reputed recruitment agency is seeking a Service Desk Associate in the East Midlands to provide 1st line technical support. This role involves resolving everyday IT issues for customers, maintaining ticket records, and working collaboratively with senior engineers. Previous IT support experience is

Understand customer-specific workflows and translate them into clear integration steps, whether the setup is file-based, API-driven, or hybrid. DATEV, Lexoffice, Xero, Sage, or MS Dynamics) — either in a technical support, onboarding, finance operations, or systems-focused role. Strong communicati

Collaborate with other teams such as technical support specialists, support product specialists, and leadership to resolve customer issues. As we’re a global company with global customers, we need to ensure we’re available to support 24/7. Good computer skills and experience with CRM systems and

Covering all aspects of inbound customer support, including diagnosing and troubleshooting customer issues and owning the end-to-end ticket cycles. Creating and updating quality educational content like intercom articles and FAQs to support automated customer support and share best practices. As our

You will provide support to other customer‑facing teams to enable our customers to extract competitive advantage and actionable insights to drive their business goals. Knowledge of customer SLA management, monitoring, and meeting common Customer Support KPIs. You will join our Global Support team

Hammerspace is seeking a highly skilled and experienced Customer Support Engineer / EMEA, who will ensure the overall success and retention of our customer base. The Customer Support Engineer will engage with our customers to understand and resolve their complex technical issues, leveraging their st

Technical Customer Support Engineer - Dutch speaking (remote). Work closely with our global Support Services, Engineering, Go to Market, and Product Management teams to help define functionality required by users and customers. Technical Customer Support Engineer - Dutch speaking (remote).

As Customer Support Team Lead, your mission will be to guide, structure, and grow our Customer Support team to deliver an exceptional customer service at scale. Sweep is hiring a Customer Support Team Lead to scale our Support Specialist team and elevate the way we serve our customers worldwide. At

A leading energy technology company is seeking a technical support expert for Gas Turbine assets across the UK and Ireland. This position requires a commitment to customer success and flexibility in traveling to sites when necessary.

You will be the first point of contact for customers, partners, and suppliers, managing service requests and ensuring excellent customer service. A prominent IT services provider in West Yorkshire is seeking a Service Desk Analyst to deliver exceptional IT support.

A leading financial services company is seeking a Customer Support Manager to manage client relationships and ensure exceptional service delivery. The role involves responding to client inquiries through calls and chats while identifying vulnerable clients for appropriate support. The ideal candidat

Your role will include smaller pieces of work and changes, escalating support issues, helping with customer account issues and training the customer service team. Business Central Customer Services Consultant / Support Consultant - Partner - UK. Every Cloud are currently seeking a Business Central C

VAST Data is looking for a Customer Support Engineer to join our growing team!. Build trusted customer relationships based on a customer‑first mindset, technical excellence, and command of VAST product. Perform and support field services for customers: installations, upgrades, break‑fix, and exp