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Ensure every customer receives excellent first class service, with a warm, friendly and helpful approach. Coach and support your team to the same customer service standard. Holidays starting at 28 days which will increase to 33 days after 5 years service.

You will be working in a team-based environment on the Service Desk, providing first line support to users in all our customers. Providing efficient first line support to customer. Prioritising customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us

As a Customer Support Specialist, you'll be the first point of contact for our customers and you’ll be helping solve any queries and help troubleshoot any problems. Mental health support: We care about the mental health of our team members and offer access to Spill, our mental health support partn

B2B Customer Support Executive. B2B Customer Support Executive. Customer Service – dealing directly with customers on specific requests.

We’re looking for an enthusiastic and energetic Demand Analyst who will report into and support the In Life Change (ILC) Demand Lead in analysing, forecasting and prioritising demand for ILC at Smart DCC; interfacing with DCC's customer relationship team, REC CO (Retail Energy Code Company) and SE

Joining us as aTechnical Service Technician 12m FTC. As a Technical Service Technician, you’ll play a key role in providing exceptional customer support by troubleshooting and resolving network issues. The products we provide over it not only lead the market on speed, value and service, they help

You will be the primary contact for customers and suppliers and provide efficient and professional sales support to colleagues and customers. The Perfect Candidate – Essential Skills Customer Service. Previous Customer Service experience.

As a Customer Service Specialist, you will undertake a range of tasks to support both the team and our outsourced partners, enabling them to deliver the high standards we set for customer experience within the bank. Strong customer service focus with a customer-centric mindset. Customer Service Advi

You will support the Gym Manager in achieving goals, assist with staff management and customer service, and ensure the cleanliness and functionality of the gym environment. Collaborate with the Gym Manager to supervise and motivate gym staff, including trainers, front desk personnel, and cleaning st

We are seeking a highly skilled Technical Support Specialist!. We are seeking a highly skilled Technical Support Specialist who will play a pivotal role in delivering an exceptional customer experience. Supporting and maintaining key relationships with other departments within the business.

You'll also support data governance processes and assist in managing our critical data elements To be successful as a Data Quality and Governance Manager, you should have experience withProven experience using data and insights to address customer challengesGreat problem-solving skills with a focus

The drive, curiosity, and determination to resolve customer issues on their behalf, making it easy for our customers to deal with us. The faults CST role is responsible for end-to-end customer ownership of customer issues/faults through to resolution. The role’s main objective is to take full owne

Minimum of 2 years’ experience in a target-driven, results-oriented environment, with a background in sales, customer service, sales support, product management, or business development. Experience in customer service, sales order processing, and related administrative and system duties. Support f

Hybrid, 40% (or two days) in our Manchester office.We provide the digital tools and applications which support thousands of colleagues and millions of customer interactions every day.We're looking for a hands-on Lead Solutions Architect to join our Colleague Desktop Lab, leading a diverse team to bu

An exciting opportunity has been created in our Housing Management and Support Service for a Housing Officer. Southway Housing Trust is a committed and forward-thinking community focused housing association dedicated to providing excellent homes and outstanding customer care. We are looking for an o

IR35 - Inside (Must use an umbrella company).As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets.With guidance and support from the rest of the team, you will be making decisions about how to best resolve issues and fulfil peoples' needs.You will be part of a

Strong customer service focus with a customer-centric mindset. As a Customer Service Specialist, you will undertake a range of tasks to support both the team and our outsourced partners, enabling them to deliver the high standards we set for customer experience within the bank. Proven experience usi

As a Sales Advisor, you will have experience in telesales and/or customer service, ideally gained in a fast-paced sales-driven environment. At GSF Car Parts, our Sales Advisors make it happen. We are looking for an outgoing Sales Advisor who as part of your role will support the branch by fully sati

Prepare and manage cost quotations for customers. Administrative and Support Services. This is a pivotal role that supports both office operations and workshop production planning, ensuring efficient progression of customer orders from initial quote through to delivery and invoicing.

As the primary face to customers, this individual is responsible for resolving advanced service repair needs of designated equipment and drives customer satisfaction through Service Excellence. Serve as the primary onsite support engineer for customers within the assigned region, addressing contract

Work in close collaboration with National Account Managers to create a sense of team, ensuring NAC customer queries and requests are responded to quickly within the agreed customer SLAs. You will be leading our customer experience from the front facilitating customer requests, support and general en

Lead the planning and execution of communications to support campaigns, partnerships, events, and business changes. Tailor communications to meet the specific needs of different customer segments. You’ll take full ownership of the overall communication strategy.

To support the Pathology Business Lead in the provision of a first-class single point of contact for all customers with the Pathology Service, your primary purpose is to make the Spire Pathology Service easy to do business with, regardless of customer group i. Provision of excellent customer service

The Customer Success Manager (CSM) at Conferma is responsible for ensuring customers achieve their desired outcomes while using Conferma products & services. The CSM will act as a trusted advisor, guiding customers through their journey, working alongside the Customer Success Team providing support,

The role of Fan Care Support Advisor will provide an efficient front-line service to fan s by resolving problems and queries and utilising appropriate communication methods to ensure new and existing fan loyalty and brand confidence. Advise and support other members of the fan support team and exter

Are you an IT Support Technician who enjoys solving problems? Do you have excellent customer service skills and are looking for a move into an IT Support role? We want to hear from you!. Junior Operations Support Technician. Junior Operations Support Technician.

IT Services at the University of Manchester is a vibrant department, focusing on delivering excellent customer service and quality services for our staff, students and researchers. As a Service Desk Analyst, you will be handling your own queue of customer calls and tickets. Our IT Support Team provi

As a Technical Support Advisor, you'll be the first point of contact for our valued customers, ensuring they receive exceptional service and technical support:. Technical Support Advisor - 1st Line- Make. This is an excellent opportunity to provide first-class customer service while developing your

The Customer Support Advisor (CSA) is part of the Service Desk and is responsible for handling the initial contact with Evergreen Life customers through the Customer portal or over the phone. We develop software applications and solutions to support this and make great use of cutting edge technology

Do you have a knack for problem-solving, a desire to develop your technical abilities and a passion for customer service? If so, this is the perfect opportunity for you to join a friendly and supportive team dedicated to helping our customers. As a Customer Support Consultant, you will play a vital

We are recruiting for Customer Support Centre Advisors to act as the main point of contact for a wide range of queries from our supporters, members, adopters, customers and members of the public. The Customer Support Centre also receives calls for several dedicated hotlines in the organisation along

As a Customer Support Advisor, you’ll be at the heart of our customer journey - providing real-time support to our customers. Strong attention to detail, a Tech Support Representative will provide support and resolve any problems that our customers may face involving their security system with acc

Complete all service schedules allocated by Service Support Administrator. Our Washroom Service Operatives are responsible for the delivery of our services/goods to customer sites in a timely, efficient, and courteous manner. Ensure all paperwork for services/products delivered or returned goods are

As Customer Service Team Manager, you'll lead a high-performing team of service agents, ensuring exceptional customer experiences across live chat and email channels. Proven experience in team leadership within a customer service environment. This is a fantastic opportunity to lead a dynamic support

Experience in a field sales role within the FMCG or ethnic food sector. We’re hiring Regional Sales Managers to support our expansion across the Northern UK ethnic channel. Reporting into the Head of Sales – Ethnic (North), this role is responsible for managing key customer accounts, identifying

Lead Product Owner Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for a Lead Product Owner to take a lead on our product development activities and optimisation of end to end customer journeys across one of our core value streams. You will build, own and drive our product strategy as well as leading a high performing Product team. What you’ll do: • Build and own the product strategy and roadmap for our value stream, using customer-centric product techniques to identify and tackle product problems., • Be an outstanding people leader who motivates and leads product squads to build brilliant customer experiences, drives innovation and upskill on agile mentality, practices and delivery., • Lead our product discovery and collaborate very closely with the Customer team on user research and customer testing to bring the voice of the customer into the Agile squads., • Take accountability for the product backlog by creating, prioritising and clearly communicating initiatives, epics, user stories & acceptance criteria to deliver maximum value., • Drive an approach to product development that is strongly data and insight driven, using methods such as prototyping, user testing and A/B testing., • A passion for product development and people. You will have led agile product teams to build and deliver products that meet and exceed customer needs., • Experience of creating, owning and driving product strategy with end-to-end product delivery at a senior level. You'll have a strategic approach with both business vision and the customer at the heart of everything you do., • A data driven approach with excellent analytical and problem-solving skills. You will know how to get the best from analytical tools to support data driven decision making., • Someone who can build strong, long lasting business relationships and who can confidently challenge and influence colleagues of all levels., • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Technical Lead Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are currently recruiting for Technical Leads to sit within one of our core value streams to focus on developing and implementing innovative digital technology. You will manage, lead and coach a team of technical experts who build software and customer experiences that continues to drive, shape and deliver our customer-centric, data driven and digital first strategy. What you'll do: • Technical Lead for a squad, ensuring collaborative working with Product Owners, Developers, QA’s, Architects and the wider business., • Lead, manage and coach a team of engineers. You will lead from the front with expert hands-on software development experience and ensure high technical standards are met throughout the team., • Collaborate with the Product Owner to ensure the squad has a clear mission, understands the wider tech strategy, healthy backlog and working to Agile practices., • Work with our Architects and Principal Engineers on new tech choices and architecture evolution., • Always looking at ways to Improve engineering practices in the squad including code quality, testing and CI/CD., • A deep love of technology with a customer centric approach!, • A passion for people development; You will consider yourself a people motivator who has led a software development squad in an agile environment to deliver and achieve great things., • A Java technical expert! Our Tech Lead roles are a good blend of people management and strategy and hands on development (Spring Boot experience is key)., • Experience with CI/CD, Jenkins and Docker (ideally with Kubernetes) as well as cloud platform experience, ideally AWS., • Experience in design and development of distributed, scalable, and highly available systems with a customer centric approach., • You’ll start with an introductory call with one of our Talent Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • 1st stage: 1 hour interview with our Head of Technology, • 2nd stage: 1 hour interview with 2 of our Technical Leads. This will involve a technical task and technical interview questions., • 3rd Stage: 30-minute meeting with members of one of our Agile Squad. This will be a Product Owner and a Delivery Manager., • Final stage: a final meeting with our Head of Technology and our Chief Technology Officer. What’s in it for you?: • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 28 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work., • And much more; See a full overview of our benefits here ___ We are committed to creating an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We celebrate individuality and create spaces where unique backgrounds and experiences can come together. We believe that diverse perspectives drive innovation, in turn enabling us to better serve our customers, community and build a stronger organisation. Our commitment to inclusion extends to every part of our business, from hiring practices to professional growth opportunities, ensuring equal access and support for all.

Premium Finance Underwriter Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are recruiting for a Premium Finance Underwriter to join our wider Underwriting team. You will provide support on implementing esure’s strategy to optimise customer outcomes and profit for the premium finance product. If you have experience in an Underwriting role and knowledge of Insurance or wider Financial Services products this could be a great role for you. What you’ll do: • Input into our projects / programmes related to Premium Finance product whilst also providing input to the development and delivery of our product roadmaps., • Maintain and grow your understanding of the current and emerging opportunities and risks of Premium Finance products., • Build strong relationships with departments across the business (especially with our claims department) to enable provision of effective repair/replace and claim defence strategies., • Work with Pricing to assess and gain an understanding of the impact, risks and opportunities presented by developments within Premium Finance and our other key insurance products., • Maintain an appropriate underwriting footprint via appropriate pricing, aggregator filters, underwriting rules., • Devise rules and analyse output of underwriting tools to detect and remove unwanted, suspicious and potentially fraudulent business at the ‘front door’., • Great underwriting experience with knowledge of either insurance or wider financial services products., • Any experience with premium finance products or a credit type background would be advantageous but not essential., • Experience of using products and propositions to drive customer appeal and loyalty., • Ability to identify and anticipate potential business opportunities, risks and threats., • You will be inquisitive and strive to understand what data is telling us to in order for our business to make informed decisions., • You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Targeting retail banking professionals, we support clients in making strategic risk decisions, optimizing risk environments, maintaining customer focus, and being trusted partners to help their businesses grow. Targeting retail banking professionals, we support clients in making strategic risk decis

Job Summary**As a Customer Service Representative I (CSR I), you are responsible for assisting internal and external customers and sales representatives with order entry with professionalism, skill, and expediency. Provide impeccable customer service and sales support; respond to customer queries, a

As a Customer Service Specialist, you will undertake a range of tasks to support both the team and our outsourced partners, enabling them to deliver the high standards we set for customer experience within the bank. Strong customer service focus with a customer-centric mindset. Promote digital self-

We’re expanding our Day Concierge team with the appointment of an experienced customer focused professional to deliver a luxury, home-from-home experience for our residents. Previous Concierge experience would be an advantage. Our operations run seamlessly with the support of a variety of technolo

You will handle incoming customer calls, providing timely and accurate information, resolve queries, complaints, and service issues with empathy and efficiency. Hays are recruiting for a temporary to permanent customer service administrator, based in Manchester City Centre. We are looking for a conf

You’ll work closely with our Case Managers, Advisors, Underwriters, and Ops teams to ensure every application is progressed efficiently and every customer has a smooth, positive experience. Monthly commission (based on completion of cases submitted to Underwriting). Support the Case Management tea

We're looking for an Assistant Store Manager to join our home store team in Salford (M6 5HT).This role involves supporting the Store Manager with daily operations and taking full responsibility in their absence.You will inspire and support staff and volunteers to deliver an excellent customer journe

The Fan Care Support Advisor provides efficient front-line service to fans, resolving problems and queries using appropriate communication methods to build loyalty and confidence in the brand. Customer Care Support Advisor page is loaded. Supporting team members and external departments with event a

My client based in Manchester are looking for an experienced Senior Sales Ledger Clerk to join their expanding team to start immediately. You will assist and support the leadership, supervision and development of the Sales Ledger Team in delivering a customer-focussed, efficient, and professional se

The role involves responding to leads, informing customers about new products, identifying customer needs, presenting tailored solutions, preparing quotes, and negotiating sales. Collaboration with cross-functional teams, handling customer credit support, monitoring CRM activities and sales KPIs, an