Executive assistant jobs in London - Page 8Create job alerts

This temporary role as an Executive Assistant requires a professional with excellent organisational skills to provide high-level support within the FMCG sector . The position offers the opportunity to work in a fast-paced environment, ensuring the smooth operation of day-to-day activities. Client Details This organisation is a well-established, medium-sized FMCG business. They are known for their focus on delivering efficient and effective support services to their clients. Description Manage calendars, schedule appointments, and coordinate meetings for senior executives. Prepare and edit correspondence, reports, and presentations as required. Handle confidential information with professionalism and discretion. Act as a point of contact between executives and internal/external stakeholders. Organise travel arrangements, including booking flights, accommodation, and preparing itineraries. Assist with the preparation of documents for meetings and presentations. Maintain accurate records and files for easy access and retrieval. Perform general administrative duties to support the smooth running of the office.Profile A successful Executive Assistant should have: A proven track record as an Executive assistant within the FMCG/Retail sector. Support to Senior Leadership/ C-suite executives. Strong organisational and multitasking abilities. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook. The ability to work independently and prioritise tasks effectively under pressure. A professional and approachable demeanour. Strong attention to detail and a commitment to maintaining confidentialityJob Offer Competitive hourly rate of £26.00 to £32.00 GBP. Opportunity to work in a supportive and professional environment. Flexible temporary contract offering valuable experience in the Business Services industry. Generous holiday allowance.If you are an organised and proactive Executive Assistant from the FMCG/ Retail sector looking for your next role, we encourage you to apply today

Personal Assistant (Temporary) Duration: 6 months Hybrid: 1 day per week based in London. Hours and Pay: 36 hours per week. £19ph Role Overview: As a Personal Assistant, you will provide comprehensive secretarial and administrative support to 2-3 Deputy Directors. You will also assist Team Managers as capacity allows. This role is integral to the team, ensuring seamless operations within a fast-paced environment while working closely with other Executive Assistants (EAs) and PAs. Key Responsibilities: Proactively manage the diaries of Deputy Directors, navigating diary clashes and effectively prioritising appointments. Collaborate with various teams to deliver a wide range of logistical and administrative support. Work closely with fellow PAs, providing cover and support where needed to ensure continuity and efficiency. Ensure Deputy Directors receive timely papers and briefings to prepare for meetings and events. Build and maintain strong relationships across the organisation, enhancing service delivery to the Deputy Directors. Contribute positively as a team member, participating in team meetings and covering for colleagues as requested.Essential Criteria: Proven experience in providing administrative support within a fast-paced environment, adept at planning, organising, and prioritising amidst changing demands. Strong interpersonal skills with the ability to communicate effectively with colleagues and industry contacts at all levels. Proactive approach with the ability to work independently with minimal supervision. Demonstrated ability to thrive as part of a team. Highly proficient in MS Office Suite (knowledge of OneNote is a plus). Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Job Description: About the Opportunity An exciting opportunity has arisen for an Executive Assistant / Office Manager to join a high-growth organisation operating within the digital infrastructure and technology space. This is a pivotal role supporting senior leadership in a fast-paced, scaling environment, where you will play a key part in ensuring the smooth running of both executive operations and the day-to-day office function. The position offers exposure to a dynamic leadership team and the opportunity to contribute to a business delivering critical infrastructure projects. The Role You will provide high-level administrative and operational support to senior leadership, while also overseeing office management responsibilities. This is a varied and hands-on position requiring strong organisation, discretion, and the ability to manage competing priorities. Key responsibilities include: • Managing calendars, scheduling, travel, and executive correspondence, • Acting as a gatekeeper for senior leadership communications, • Preparing presentations, reports, and briefing documents, • Supporting board and governance processes, including meeting coordination and board pack preparation, • Tracking progress on strategic projects and following up with internal teams, • Coordinating internal communications and operational priorities, • Overseeing day-to-day office management, including suppliers, facilities, and administration, • Organising meetings, agendas, and minutes, • Providing wider administrative support across the business when required What They’re Looking For • Proven experience as an Executive Assistant, Operations Assistant, or Office Manager, • Experience supporting senior leadership or executive teams, • Excellent organisational and time management skills, • Strong written and verbal communication skills, • High level of discretion and professionalism, • Proficient in Microsoft Office and modern business systems, • Ability to work independently and manage multiple priorities Desirable Experience • Experience within data centres, infrastructure, technology, or regulated environments, • Exposure to board-level or governance support, • Degree qualified or equivalent experience What’s on Offer • Opportunity to work in a fast-growing, high-impact sector, • Close collaboration with senior leadership, • Varied and dynamic role with real responsibility, • Long-term career development potential About the Culture The business offers a collaborative, driven, and professional environment, suited to individuals who are proactive, detail-oriented, and enjoy working as part of a high-performing team

Join Our Team as a Personal Assistant! Are you ready to embark on an exciting journey with a leading organisation focused on competition and consumer protection? We are looking for a proactive and dynamic Personal Assistant to join our new Executive Directorate for Data, Technology, and Insight (DTI). Role Purpose: As a Personal Assistant, you will play a pivotal role in supporting our Senior Leadership Team. Your expertise will help drive strategic and operational priorities, ensuring that our leaders can focus on making a real difference in the UK economy! Start ASAP, pay £16.80ph, duration 4 months, hours Monday-Friday 37 hours per week, this is a hybrid working role and you are required to work in the office two days a week. The successful candidate will be required to go through a DBS clearance. Key Responsibilities: Provide high-quality, fast-paced diary and administrative support to a Director. Manage complex diaries and inboxes, keeping track of emerging issues. Prepare daily schedules and necessary paperwork for meetings. Organise travel and accommodations while processing expenses. Collaborate with colleagues at all levels, facilitating effective communication across the organisation. Assist in managing external networks and committee engagements. What We're Looking For: Exceptional Organisational Skills:Proven experience in managing multiple tasks and prioritising effectively. Strong Communicator:Ability to build relationships across various teams and seniorities. Team Player:Capable of working independently and supporting others. Detail-Oriented:Skilled in managing sensitive documentation accurately. Tech-Savvy:Proficient in Microsoft Office and other IT tools. Passionate About Our Mission:A genuine interest in our work and commitment to supporting our strategic goals.Why Join Us? This is a unique opportunity to contribute to vital challenges facing the UK, including enhancing productivity and addressing emerging technologies. Join us, and be part of a team that values excellence, collaboration, and innovation! If you're enthusiastic about making an impact and possess the skills we need, we want to hear from you! Apply Today! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Snr PA & Team Co 47k Holborn 2-3 days in a week Perm 9:00-5:30 The Personal Assistant provides high‑quality, proactive administrative and organisational support to the Managing Director and Senior Leadership Team. The role ensures the effective coordination of diaries, meetings, communications, reporting, and business activity, supporting the smooth day‑to‑day operation of the company. The individual plays a key role in coordinating third‑party management tenders, producing and consolidating business reports, and ensuring information is accurate, timely, and presented to a professional standard. The role requires strong attention to detail, discretion, and the ability to manage multiple priorities in a fast‑paced environment. Job requirements Key Tasks Personal & Executive Support Provide comprehensive personal assistant support to the Managing Director, managing day-to-day administrative requirements and priorities. Act as a first point of contact for incoming queries, correspondence, and requests, handling or redirecting appropriately. Manage sensitive and confidential information with discretion and professionalism. Support the Managing Director with tracking actions, deadlines, and commitments to ensure delivery and follow-through. Diary, Meeting & Governance Support Manage complex diaries, coordinating internal and external meetings across multiple stakeholders and diaries. Schedule meetings efficiently, balancing competing priorities and deadlines. Organise all meeting logistics, including room bookings, Microsoft Teams links, refreshments, and visitor arrangements. Prepare agendas, collate papers, and ensure meeting documentation is accurate and circulated in advance. Attend meetings as required to take minutes, capturing decisions, actions, owners, and deadlines, and circulate notes promptly. Maintain accurate records and logs to ensure a clear audit trail of meetings and decisions. Third Party Management & Tender Support Provide administration and coordination support for third-party management tenders, including questionnaires, pitches and presentations. Coordinate tender timelines, schedules, and deadlines, ensuring contributors are engaged and submissions are completed on time. Collate tender responses, supporting documents, and supporting information from internal stakeholders and external parties. Log communications, versions, and submissions to maintain a clear and auditable tender record. Assist with meeting coordination, site visits, and presentations linked to tender processes. Reporting & Information Management Support the preparation, consolidation, and coordination of regular business reporting for the Managing Director and Senior Leadership Team. Assist with the preparation of board-level and senior leadership reports, ensuring content is clearly presented and deadline-driven. Maintain tracking documents, spreadsheets, and records to support reporting cycles and governance requirements. Ensure reports, data, and documentation are version-controlled, stored correctly, and accessible when required. Operational & Team Support Provide administrative and coordination support across the Senior Leadership Team as required. Support ad hoc projects, research, and administrative tasks to assist leadership and operational teams. Maintain organised filing systems and records to support audit, compliance, and good governance. Travel & Logistics Arrange domestic travel, including transport, accommodation, and detailed itineraries. Ensure travel arrangements are clear, efficient, and well communicated, allowing for changes where required. Events & Engagement Support Lead with the planning and coordination of internal meetings, leadership off-sites, AGMs and Christmas Parties. Liaise with venues, suppliers, and internal teams to support event delivery. Provide administrative support to the D&I Committee, including scheduling, papers, and communications. Systems, Expenses & Process Support Use company systems to support diary management, document control, reporting, and administration. Assist with expense processing, approvals, and record keeping in line with company policies. Identify opportunities to improve administrative processes, reporting efficiency, and ways of working. General Responsibilities Act at all times in line with the Company Values, integrating these in to all work practices. Participate in team, departmental and corporate project and planning processes as required. To observe the highest possible standards in relation to customer confidentiality and in compliance with Data Protection legislation. To act as an ambassador for the Company in your conduct during working hours and in all contact with customers and third parties connected with the Company's business. Support the Marketing Team to implement engaging community building events for residents To undertake any other duties as are reasonably requested from time to time. Job responsibilities Essential Proven experience in a Personal Assistant or senior administrative role supporting senior leaders. BA degree or project management certificate is desirable. Strong organisational skills with excellent attention to detail. Experience supporting reporting, documentation, and deadline-driven processes. Confident diary, meeting, and stakeholder management skills. Strong written and verbal communication skills. High levels of discretion, reliability, and professionalism. Comfortable managing multiple priorities and working collaboratively across teams. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Personal Assistant to Senior Management Dartford Permanent, Full-Time We are currently seeking a highly organised and professional Personal Assistant to support senior management within a fast-paced and dynamic environment based in Dartford. This is an excellent permanent opportunity for someone who thrives on multitasking, has strong communication skills, and can confidently manage a busy workload. Key Responsibilities: • Providing full administrative and organisational support to senior management, • Managing and screening incoming calls in a professional manner, • Handling correspondence, emails, and diary management, • Coordinating meetings, appointments, and travel arrangements, • Acting as a key point of contact for internal and external stakeholders, • Maintaining confidentiality and handling sensitive information with discretion Requirements: • Previous experience as a Personal Assistant, Executive Assistant, or in a similar role, • Excellent communication and interpersonal skills, • Strong organisational and time management abilities, • Confident in handling high volumes of incoming calls, • Proficient in Microsoft Office and general administrative systems, • Ability to work independently and use initiative What’s on Offer: • Permanent, stable position, • Supportive and professional working environment, • Opportunity to work closely with senior leadership If you are a proactive and reliable individual looking to take the next step in your career, we would love to hear from you

Murphy is recruiting for a Senior Administrator to support the Executive Assistant and Personal Assistant in the Executive Office at ( Kentish Town ) 5 days a week on site Operating in the United Kingdom, Ireland, Canada and the USA, Murphy provides better engineered solutions to infrastructure sectors including transportation, water, power and natural resources. So that our teams out on projects can run smoothly it is vital that we have robust support functions in place. We are committed to fostering an engaging and collaborative work environment in which each person’s career is nurtured and developed. We focus on employee development, providing a culture of innovation and positive work-life balance. Senior Administrator/Assistant to the PA. You will support the Executive Assistant and Personal Assistant in the Executive Office through the provision of high quality customer service and administration support. The executive office supports the CEO, CFO, UK Managing Director Group Commercial Director, Group People Director, this is a fast paced role and will suit a candidate that enjoys the variety of supporting “C level” executives. Can be flexible on working hours to accommodate the right applicant. Administrator/Assistant to the PA. You will support the Executive Assistant and Personal Assistant in the Executive Office through the provision of high quality customer service and administration support. The executive office supports the CEO, CFO, UK Managing Director Group Commercial Director, Group People Director, this is a fast paced role and will suit a candidate that enjoys the variety of supporting “C level” executives. Can be flexible on working hours to accommodate the right applicant. What you will be doing General office duties Lots of travel arrangements/ hotels /car hires/trains/ taxi’s and flights. Keeping all databases / folders / files up to date Internet research where applicable heavily involved with (hotel bookings, venues) for conferences/ meetings Arranging all name tags and labels/ invitations when required for meeting/ conferences Assist with making bookings where necessary and reconfirming appointments Making sure all appointments are in the Outlook diary Company credit cards and statements Reconfirming appointments Stationary ordering, ensuring office is neat and well kept Couriering packages and documents abroad Collecting and opening post Collecting & greeting visitors Arranging lunch for meetings, where required Assisting with expense claims Any other ad hoc duties as and when required Who we are looking for Confident in the use of Microsoft word, PowerPoint proficient at intermediate level Excellent customer service skills, positive approach to your work with a can do attitude Demonstrable experience of working in a secretarial support role or equivalent Enjoy working in a fast paced environments with the ability to keep calm Professional yet personable and able to communicate well at all levels

This is an exciting opportunity for a Personal Assistant (PA) to provide high-level administrative support within the pharmaceutical industry. The role is based in London and requires excellent organisational skills and attention to detail to ensure smooth operations. Client Details The organisation is a well-established entity within the pharmaceutical industry, known for its robust contributions and commitment to excellence. As a mid-sized enterprise, it offers a professional and structured environment with opportunities for growth. Description Provide comprehensive administrative support to a Senior Executive Coordinate and manage complex diaries, meetings, and travel arrangements. Prepare and process expense reports and other administrative documentation. Act as the first point of contact for internal and external communications. Organise and coordinate events, ensuring all details are handled efficiently. Maintain and update confidential records and files accurately. Assist in the preparation of presentations, reports, and correspondence. Collaborate with other departments to ensure seamless business support.Profile A successful EA should have: Proven experience as an EA within pharmaceuticals as some point in your career Strong organisational and multitasking skills. Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint. Excellent written and verbal communication skills in English. The ability to handle sensitive information with discretion and professionalism. Job Offer £52,000 - £60,000 (depending on the candidate)

Excellent career development opportunity with a $100bn global retail brand An outstanding opportunity for a highly numerate Buying Assistant to join one of the world’s largest and most successful retailers. This role will suit someone who thrives in a fast-paced, data-driven buying environment and is looking to build a long-term career within retail head office functions. We are particularly keen to hear from candidates with experience in established retail brands such as John Lewis, Debenhams or similar large-scale retailers. The Role at a Glance: Job Title: Buying Assistant Location: Watford, Hertfordshire (Office Based) Salary: £35,048 Package: Excellent Benefits + Career Progression Hours: Full Time – 40 hours per week The Opportunity: Working closely with Buyers and Assistant Buyers, you’ll play a key role in supporting the buying function through accurate data management, inventory tracking and effective communication with internal teams and external suppliers. Key Responsibilities: • Set up and maintain accurate item and vendor records • Update pricing, terms, descriptions and supplier details • Produce weekly department recap figures and report • Review inventory reports and resolve stock discrepancies • Track stock orders and replenishment activity • Issue and track vendor contracts and agreements • Liaise with regional offices, warehouses and suppliers • Support merchandising projects and sample management • Assist across the department and wider business as required About You: • Degree educated (preferred) • Strong numeracy skills – essential • Excellent written and spoken English • Strong communication and negotiation skills • Highly organised with strong attention to detail • Proficient in Microsoft Word and Excel Benefits (After 90-Day Probation) • Executive membership for you + 3 others • Life Insurance • Pension Plan • Employee Assistance Programme • Optical benefit after 1 year • Dental benefit after 2 years • 20 days annual holiday Ready to take the next step in your retail buying career? If you’re highly numerate, detail-driven and excited by the opportunity to work for a truly global retail powerhouse, we’d love to hear from you. Apply now to avoid missing out – interviews are being scheduled and early applications are strongly encouraged. Candidates must be eligible to work in the UK without restriction. Application notice... We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect you may be contacted by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR

This is not a traditional PA role, it sits at the intersection of intelligent execution, AI fluency, and business judgement*** Please note our client does not offer sponsorship - full rights to work in the UK is required Platinum Travel Recruitment are collaborating with a luxury travel company who are now seeking an experienced, sharp and proactive AI Executive Assistant / Claude Operator to work directly with the Chief Executive, using Claude (Anthropic’s AI) as the primary working tool. Our client offers luxury travel globally with a great reputation in the travel industry. Salary is open to negotiation. AI Executive Assistant / Claude Operator – what will you be doing? Using Claude to carry out various tasks, drafting, researching, analysing, summarising, writing, and creating outputs across travel content, financial analysis, client communications, and business operations. You will be the bridge between a busy executive and the full capability of modern AI. The Mollick Principles our client works by. This well known travel company believes in co-intelligence, the idea that the best results come from a human who brings judgement, context, and expertise working closely with AI. In practice, that means: * Always bring Claude to the table — every task starts with asking how AI can help * You are the human in the loop — you evaluate outputs, correct errors, and take responsibility for quality * Give context, not just commands — what matters isn’t saying the right words; it’s giving AI the context a human would need to make good decisions * Assume the tools will keep improving — treat today’s AI as the worst version you’ll ever use, and build habits accordingly AI Executive Assistant / Claude Operator – Essential Requirements: * Someone who already uses Claude or ChatGPT daily and seriously — not occasionally. * Strong writing skills — you’ll be editing and improving AI output, not just accepting it. * Organised and proactive — able to take a loose brief and deliver a polished result. * Highly proficient with numbers — a large part of this role is financial analysis, reporting and forecasting; you will be expected to produce accurate, well-structured outputs with minimal oversight. * An interest in luxury travel is a bonus, but hunger to learn matters more. * Someone who picks a task, assigns it to AI, uses their own expertise to evaluate the results, corrects their approach when needed, and knows when to step in and do it themselves. What the AI Executive Assistant / Claude Operator role is not This is not a role for someone who treats AI as a novelty or a shortcut. There is real urgency to getting this right — other businesses are already experimenting — and our client requires someone who feels that. We are looking for an AI Executive Assistant who genuinely combine AI fluency with strong financial analytical skills. All submissions must include a short covering note explaining why you feel you are suitable along with a synopsis of your experience relating to the role. Career growth, supportive team, travel perks, pension, hybrid working and many other benefits are on offer. Locations ideal for the AI Executive Assistant role includes Hertfordshire, North London, West London, Middlesex and surrounding

Executive Assistant & Office Manager Location: London Bridge Hours: 9:00 - 5:30 Office Based, with 1 day working from home after probation Salary: £50k Famous and well-regarded landmark in the heart of London Bridge is looking to recruit an experienced and dedicated EA & Office Manager to join their team. Working for an exciting and bustling business you will be responsible for supporting the Senior Leadership Team with a variety of EA related duties. About the Role: Reporting directly to the Head of People, the Executive Assistant & Office Manager provides high-level assistance, administrative and organisational support for the Senior Leadership team. Managing diaries and travel where required, correspondence, and confidential information and ensuring the smooth operation of the SLT's daily activities while maintaining strict confidentiality. Key Responsibilities: Support the Senior Leader Team with diary management: scheduling meetings and events with internal and external stakeholders Organise appropriate facilities and catering/refreshments Organise and schedule meetings, ensuring agendas are issued in a timely manner and actions/key decisions are accurately recorded Organisational support for staff events, conferences and other key events as required Drafting and issuing correspondence, management of legal documentation for signature Keeping an inventory of office supplies and ordering new materials as required Support the Director of Finance with managing the IT Service Provider and other technical services (printers etc) Manage the meeting rooms ensuring appropriate set-up for internal and external meetings Ensure the office space are kept clean and tidy, working in collaboration with the Facilities Manager to manage agency cleaning contractors Monitor and report on the overall use of the admin budget Organising staff gifts, cards and any social gatherings for birthday's and/or special occasions What You Bring: Previous EA experience supporting Senior management Interpersonal skills: Confident in liaising with stakeholders at all levels Communication skills: Strong verbal and written communication with a keen eye for detail Problem-Solving: Ability to anticipate challenges and resolve issues independently Professionalism: A high level of discretion and a commitment to maintaining confidentiality Tech Savvy: Proficient in Microsoft Word, PowerPoint, and Excel Why Join Us? Work in a vibrant office location with easy access to transportation Be part of an enthusiastic and ambitious team that values your contribution Generous company benefits Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Our client is seeking a highly organised and proactive Executive Assistant to support senior leadership within a fast-paced private equity firm. The ideal candidate will have experience supporting senior executives in financial services and thrive in a high-performance environment. Key Responsibilities: Manage complex calendars and international travel Coordinate meetings, investor calls, and board sessions Prepare presentations and investor materials Liaise with internal and external stakeholders Handle confidential information with discretion Support office operations and ad hoc projects Requirements: Previous EA experience within private equity, investment banking, or financial services Strong organisational and communication skills High attention to detail and ability to multitask Proficiency in Microsoft Office, particularly Outlook, PowerPoint, and Excel Professional, proactive, and able to work independentlySearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Job Title: Part-Time Team Assistant Start Date: ASAP Duration: 6-week temp role (with potential to extend) Working Pattern: 2 days per week (16 hours total - flexible on days) Location: Victoria, London (primarily remote, with occasional office attendance required) Pay: £18-20phr Role Overview We are seeking a highly organised and proactive Part-Time Team Assistant to support a small, fast-paced team. This role will provide essential administrative and coordination support. Key Responsibilities Meeting Support Assist in managing large meetings, ensuring conversations stay on track Take clear and accurate meeting minutes Capture and follow up on actions Support preparation ahead of meetingsAdministrative Support Provide general administrative assistance to senior stakeholders Complete ad hoc tasks from the team, including support Assist with website updates and basic data managementEmail & Communication Management Manage inbox and communications, including covering emails Respond to or triage enquiries in a timely and professional manner Key Skills & Experience Proven experience supporting meetings, including minute taking and action tracking Strong administrative background with exposure to a wide range of tasks Previous experience as a Senior Administrator, Executive Assistant, or Personal Assistant is highly desirable Excellent organisational and communication skills Ability to manage multiple tasks and work independentlyTechnical Requirements Proficiency in Google Workspace (Docs, Drive, etc.) Additional Information Flexible working days (2 days per week) Must be London-based or within commuting distance for occasional office visitsAdecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Ford & Stanley Executive Search (Part of the Ford & Stanley Talent Services Group) are a leading Executive search and talent advisory firm specialising in the following sectors: Rail & Transportation Civils & Construction Manufacturing & Supply Chain Technology & Cyber Security Logistics & Intermodal Freight Defence Our search directors, search consultants and in-house research team specialise in retained opportunities at the highest levels of organisational leadership and management. Our success is based upon a blend of trust-driven relationships, robust market knowledge, and working practices that ensure the best possible alignment of organisational need with experience and personal ambition. Working with business leaders on bespoke assignments for over a decade, we understand exactly what our customers expect from an executive search and talent advisory service – whether there is a pressing business need for an executive interim or that of a long-term permanent appointment - Ford & Stanley Executive Search provide the solution. We have been exclusively appointed by a Transportation business on a retained search for a Head of Sales( SaaS) Below you will find a ‘Candidate Opportunity Brief’ developed from notes taken during the scoping meeting (Situational Discovery) held between the Head of Executive Search, Senior Consultant and the Business Development Director. This brief is designed to give candidates a deeper insight into the opportunity inherent within the role, the challenges the role presents, and provide access to the details that sit behind the job specification. Essential Hard Skills (Skills & Experience) § The role requires an established ‘black book’ of senior Transportations sector contacts, enabling direct access to key decision makers. § Experience within long sales cycles, typically 18 to 22 months. § SaaS / software / technology led sales experience with a complete understanding of associated commercial models. § Strong understanding of the UK Transportation Business industry § Capability of building and managing a qualified pipeline, providing clarity on future revenue and growth rather than relying on ad hoc or low hanging opportunities. Essential Soft Skills (Attributes & Behaviours) § Self-awareness, gravitas. § Stakeholder management. § Ability to inspire teams across different business areas. § A measured and considered approach to sales. Working Arrangements & Location: Flexible working available. With the requirement of being in office once every two weeks / twice per month Ford & Stanley Executive Search Pre-Submission Process: First Engagement: A short engagement and introductory conversation to position the opportunity, gauge candidate's early interest level and arrange a time and date for a more detailed discussion. NDA sent (if applicable) upon receipt of signed NDA - Candidate Opportunity Brief shared. Candidate Discovery: An open, conversational and consultative discussion where candidates and executive search consultant explore and discuss the opportunity brief. Candidates are assessed on their suitability for the role in the context of the key essentials and challenged on how the opportunity lines up with their career aspirations, motivations, financial expectations and personal circumstances. The search consultant will utilise the information captured during candidate discovery to start to build your profile on suitability. Recommendations may be made at this point for adjustments or updates to your CV. The ‘shortlist’: Shortlisted candidates, having taken time to reflect on the opportunity and undertake subsequent research on the client’s business are reengaged where they are asked to provide additional specific information on their suitability (if/where applicable). Final checks of key notes, package details and logistical alignments made. Finishing touches are then made to your profile before submission along with our notes and recommendations. Interview Process: 1st Stage Interview: A 30–45 minute Teams interview with (Business Development Director) and (Chief Operating Officer) 2nd Stage Interview: A face-to-face interview Exploring strategic approach, stakeholder engagement, leadership style and cultural fit. Good to knows: Our client are at a critical point in the growth of there software product with the market relatively untapped and an opportunity to capitalise on a relatively new capability. They currently hold about 20% market share with limited visibility of where the other 20% fits and an opportunity to develop a strategy that develops that. This role comes with 2 direct reports. The Head of SaaS will operate at a senior level, with a direct reporting line to the Business Development Director and close day to day interaction with the Chief Operating Officer within a flat organisational structure. This role is ultimately driving the growth of the software product . A scalable, data aggregation and integration platform. The business is on an upward trajectory and will be turning over a profit this year. Our client is already applying AI within there software product but sees a significant untapped opportunity to provide a single point of contact. Our client operates in a fast moving, evolving environment, requiring the ability to prioritise, adapt quickly, and make progress amid changing market dynamics and competing demands Key Responsibilities: Define and lead the strategy for the software product to scale the business beyond its current ~20% market share, identifying where future growth sits across. Increase the size, quality and visibility of the sales pipeline, moving beyond incumbent and low‑hanging opportunities to support long, complex sales cycles. Engage senior decision‑makers at MD / CxO level, leveraging an established network to accelerate access, influence and commercial outcomes. Raise senior‑level awareness of the platform, ensuring key stakeholders understand its capability, value and future potential. Develop and execute a structured go‑to‑market approach, replacing ad‑hoc selling with clear prioritisation and account focus. Lead and develop the commercial team, providing direction, structure and support within a flat, high‑autonomy environment. Provide clear commercial insight to senior leadership, offering pipeline visibility, market intelligence and confidence in future growth. Feed market and customer insight into product direction, helping shape roadmap priorities, including AI‑driven use cases. Budget: Competitive salary Available Supporting benefits Car Allowance Salary reviews: Annually Holidays: Standard holiday entitlement of 25 days increases to 27 days after 4 years Additional day leave for birthday. Pension Life Insurance Critical Illness cover Employee Assistance Programme Buy and Sell Annual Leave Cycle to Work Scheme Enhanced maternity/paternity and adoption leave Private medical insurance Additional details will be shared once a call is booked in. Executive Search Delivery Team: Tom Norton – Head of Executive Search: (Client Recommendations/Advisory, Offer Negotiations, Consulting, Networking) Josh Winfield – Senior Consultant (Headhunting, Networking, Research, Search, Longlisting, Interviews, Data & Market Intel, Market Intelligence & Shortlisting) Ralitsa Kuzeva – Executive Assistant: (Data, Diary Management and Coordination) About Ford & Stanley Executive Search: Please see the supporting appendix: Executive Search Candidate Journey Ford & Stanley Talent Services Group Ltd is a Disability Confident employer that is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an ongoing basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective of sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs. We place an obligation upon all staff to respect and act in accordance with the policy. Services advertised by Ford & Stanley Executive Search are those of an executive search and talent advisory business

Join Our Global Client as an Executive Assistant - ASAP Start! We are a leading and growing consulting firm, with a talented team of environmental and business consultants, engineers, and scientists dedicated to driving organisational success. Position: Executive Assistant to CEO & Head of Legal Counsel Contract Type: Full time, 12 month fixed-term contract (maternity leave cover) Salary: £55,000 - £65,000 per annum Location: Holborn, London Working Pattern: Full-time, hybrid/ flexible working About the Role Are you an experienced and highly organised professional looking for an exciting opportunity to support senior leadership? This Executive Assistant role is pivotal in ensuring the smooth running of the organisation, supporting the CEO and Head of Legal Counsel, and enhancing overall efficiency. Key Responsibilities Efficiently coordinate complex executive calendars, scheduling meetings, appointments, and travel Anticipate and proactively resolve scheduling conflicts Act as a key point of contact for internal and external stakeholders, demonstrating professionalism at all times Draft, edit, and proofread communications, emails, reports, and presentations Organise executive meetings and prepare materials in advance Record minutes and track follow-up actions Manage global travel logistics, including itineraries and expense reporting Handle sensitive information with the utmost discretion Support the coordination of special projects and events Build and maintain strong stakeholder relationships on behalf of senior leadership Effectively manage competing priorities in a fast-paced environmentAbout You We are seeking someone with a proven track record of supporting C-level executives. You will have: Experience: Proven experience as an Executive Assistant at senior level Skills: Exceptional organisational skills, attention to detail, and strong written and verbal communication Proficiency: Strong knowledge of Microsoft Office and relevant tools Autonomy: Ability to work independently and manage multiple priorities Discretion: Experience handling confidential and sensitive informationWhy Join Us? This is your opportunity to play a key role in a dynamic and collaborative environment: Competitive salary package Hybrid working with a central London location Work alongside a highly skilled and supportive team If you're ready to take on this exciting opportunity and make a real impact, we'd love to hear from you. Apply now and be part of our continued success! Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Legal Billings Assistant Central London Salary up to £35,000 + Hybrid Working CV Screen is recruiting for a Billings Assistant to join a fantastic legal firm based in Central London. You will be joining a friendly, rapidly growing business who are committed to providing exceptional service to their clients. This role is hybrid, allowing you to work from home up to three days per week. Experience within the legal sector is a must for this position. DUTIES INCLUDE: Prepare, amend, and issue client bills to deadlines. Process time entries, disbursements, VAT, and adjustments. Manage client-specific billing requirements, including e-billing. Maintain accurate billing records and reports. Support fee earners, clients, and month-end processes. REQUIRED SKILLS: Legal experience is a must for this role. Understanding of time recording, WIP, fees, and billing structures. Basic VAT awareness. Confident with Excel, Office, and practice management systems. Accurate data entry, reporting, and record keeping. SALARY & BENEFITS: Salary up to £35,000 Hybrid working - Up to three days from home Fantastic benefits package LOCATION: Central London TO APPLY: Please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. CV Screen is the Recruitment Agency managing this vacancy. ALTERNATE JOB TITLES: Billings Assistant | Legal Billings Assistant | Billings Officer | Legal Billings Executive CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. (url removed)

Job Title: Digital Communications Assistant Location: Heage, Derbyshire Salary: Competitive Job Type: This is a full time, permanent role, 40 hours over 5 days per week. Since being established in 1923 Bowmer + Kirkland has grown to become one of the most successful privately-owned, and family run construction groups in the UK. Our Investors in People accreditation demonstrates our commitment to our staff and we are Scheme Partners of the Considerate Constructors Scheme - something which only a select number of high performing contractors achieve. The role: The Digital Communications Assistant will support the Digital Communications Manager in the planning, creation, and delivery of digital communications across the organisation's online channels to support the overall business objectives. The varied nature of this role means candidates must possess a can-do attitude and the ability to work on multiple projects and work collaboratively across different teams. The ability to write well, with accuracy and attention to detail is also essential. Key responsibilities: Schedule and publish social media content Assist in planning social media activity aligned with campaigns, events, and key organisational priorities Upload and format content on the organisation's website using a content management system (CMS) Edit and update existing web pages to ensure content remains accurate and accessible Support basic search engine optimisation (SEO) and web content best practices Format and distribute email newsletters and campaign emails using email marketing platforms Assist in maintaining the company intranet by updating content and ensuring information is current Create and structure new intranet pages to improve internal communications and accessibility Work with internal teams to publish updates, resources, and announcements Create and edit digital graphics for social media, newsletters, and web content Support the production and editing of short videos and multimedia content Key skills and experience: Educated to degree level in a marketing or communications-related field One - two years' experience in a similar role gained in-house or agency Experience or understanding of content management systems Knowledge of social media platforms to keep up with current trends of usage Demonstratable content creation skills using Adobe/Canva for image and video Excellent communication skills Excellent written skills and attention to detail Organisation and planning skills UK Driving licence required as the role will include visits to our construction projects from time to time Desirable skills and experience: Experience using email marketing tools Familiarity with analytics tools for web and social media performance Experience maintaining an intranet or internal communications platform In return we offer: 25 days holiday per year, plus 8 bank holidays and Christmas Eve. Entry into the Group Personal Pension Scheme Private Health Insurance (subject to a qualifying period) Eye care voucher scheme Training & Development Opportunities Bowmer + Kirkland are an equal opportunities employer. We are a disability confident employer and actively encourage applicants who are covered under the equality act to apply. Please contact HR at in advance of an interview to discuss any adjustments that are required in order to support you in the process. Please click APPLY to submit your CV + Cover Letter. Candidates with experience or relevant job titles of; Communications Coordinator, Communications Associate, Social Media Coordinator, Digital Marketing Executive, Marketing Coordinator, may all be considered. TPBN1_UKTJ

Job Title: Sales Agent Location: London (Stepney Green) Salary: £26,938 - £28,609 per annum + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm We're looking for motivated, customer driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast paced environment, and wants to build a long term career in insurance and financial services. We're looking for engaging, motivated Sales Agents to join our branch network, supporting customers both face-to-face and over the phone. You'll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time. What you'll be doing Daily engagement with customers to support both new business, renewals, and policy enquiries Identifying customer needs, including vulnerability, and applying appropriate support and adjustments Ensuring customer records and documentation are accurate Handling queries, payments, and policy changes confidently and professionally Working towards individual and team targets, contributing to branch success Representing the business positively in the community and during local outreach activity Support Branch Manager in daily branch operationsWhat we're looking for We're not just looking for experience; we're looking for the right values. You'll be: Someone who takes ownership, follows tasks through to completion and doesn't hand off problems for others to fix Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere Organised and accurate, able to follow regulations and processes while still using empathy and common sense Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals Motivated by clear goals, resilient under pressure and driven to improve your own performance over time Experience in sales, customer service, insurance, or financial services is helpful but not essential, full training and ongoing coaching will be provided.Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Comprehensive training and structured onboarding Clear performance expectations and achievable targets Recognition awards, social events & moreOur Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression If you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.A Few Things to Know Before You Apply: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements: Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You: We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Inbound Sales, Sales Account Manager, Business Development, Insurance Sales, Business Development Executive, Sales Consultant, Insurance Sales, Customer Services Assistant, Customer Support Advisor, may all be considered

AI Executive Assistant / AI Operator Our growing client is looking for a sharp, proactive individual to work directly with the Chief Executive, using advanced AI tools as a core part of the role. This is not a traditional PA position - it sits at the intersection of intelligent execution, AI fluency, and business judgement. This is an opportunity for someone who already lives and works with AI tools daily and wants to apply that capability in a fast-moving commercial environment where judgement, precision, and initiative matter. What You’ll Actually Do You will take instructions from the Chief Executive and use AI tools to carry them out - drafting, researching, analysing, summarising, writing, and creating outputs across travel content, financial analysis, client communications, and business operations. You will act as the bridge between a busy executive and the full capability of modern AI. Typical responsibilities will include: Producing financial analysis, reporting, forecasting, and operational summaries Drafting presentations, documents, proposals, and executive communications Researching markets, competitors, destinations, suppliers, and business opportunities Creating and refining AI prompts to improve output quality and efficiency Reviewing and correcting AI-generated content for accuracy, tone, and judgement Supporting business projects with structured thinking and rapid execution Helping integrate AI workflows into day-to-day company operations The Principles We Work By We believe the best results come from humans working closely with AI. In practice, that means: Always bringing AI into the workflow wherever it adds value Taking responsibility for evaluating, correcting, and improving outputs Understanding that context and judgement matter more than simply writing prompts Staying adaptable as AI tools continue to evolve rapidly What We’re Looking For Essential Someone who already uses AI tools seriously and consistently as part of their workflow Excellent written communication skills Strong analytical and numerical ability Experience producing accurate financial analysis, reports, forecasts, or structured business outputs Highly organised with strong attention to detail Able to take a loose brief and independently produce polished, high-quality work Commercial judgement and the confidence to challenge or improve AI-generated output when necessary Desirable Experience working in travel, luxury brands, consulting, finance, or executive support Familiarity with AI prompting, workflow automation, or productivity systems Working Arrangement Hybrid working structure Monday–Wednesday based in the Harrow office Thursday–Friday working from home Interested? Please Click Apply Now! AI Executive Assistant / AI Operator

Job Title: Board Administrator and CEO Office Support Location: London Salary: £16,200 - £18,000 per annum (FTE is £27,000 - £30,000 per annum) based upon experience plus discretionary bonus and comprehensive benefits Job Type: Part Time, Permanent Role Overview: We are seeking an experienced administrator with secretarial skills to act as the administrator for techUK's member Boards. The successful candidate will have strong secretarial and administrative skills, familiarity with senior relationship management, proficiency in MS Office, record keeping, good document drafting and communication skills. Key Responsibilities: Tasks required in the board administrator role: * Organise Main Board and Membership, Finance & Performance (MF&P) Board meetings (four each per year), including arranging one lunch and one dinner annually * Take minutes for all Board and MF&P meetings, review minutes with the techUK CEO and CFO, and then with the Chairs of respective meetings * Prepare scripts for Board Chairs and send to them in advance of meetings * Send out board papers, ensuring timely distribution by coordinating and following up with Senior Leadership Team (SLT) members * Liaise with the SLT to draft agendas for board meetings * Monitor the Company Secretary inbox and respond appropriately to any incoming emails * Send nomination forms out for selected directors when requested * Arrange Remuneration Committee meeting annually, including distribution of papers * Organise Nomination Committee meeting twice a year, ensuring board papers are sent out in advance * Liaise with marketing to ensure the website is kept up to date in terms of board members changes and ensuring biographies are current * Coordinate with SME lead and marketing team to organise the timetable for the board elections, prepare the relevant forms, notify all successful candidates of the next steps in the process and inform unsuccessful candidates * Obtain relevant information for new board members (headshot, bio, declaration of interest, personal details) ensure with Company Secretary they are registered with Companies House * Annually obtain updated declarations of interest from each director * Annually confirm with each director that there has been no change in home address for Companies House records Tasks required in the PA Support role: * Support the CEO's PA in their tasks including; * Managing CEO email accounts * Handle incoming calls and postal correspondence for the executive office * Coordinate and manage extensive travel arrangements for the CEO and as required by the Senior Leadership Team * Process business expenses in line with company policies and guidelines * Update and manage CRM database * Arrange and provide support for business review meetings, team away days and internal/external events * Coordinate internal and external meetings by reviewing schedules, identifying suitable times and communicating with external parties including government representatives to arrange meetings for the Senior Leadership Team * Provide secretarial and administrative support to the rest of the Senior Management team as required The role reports to the CEO's PA for task management in the support role to the CEO office, and for professional and career management. The role additionally reports to the Company Secretary for Board administration guidance and task management. Skills, Knowledge and Expertise: Core Competencies * Excellent organisation, prioritisation, and time management skills, with the ability to self-motivate * Strong written and verbal communication skills * High level of attention to detail, accuracy and confidentiality * Flexible, adaptable, able to work on own initiative with can-do-attitude * Able to work collaboratively and independently on own initiative * Ability to manage multiple priorities and tight deadlines, exercising sound judgement * A proactive and adaptable approach to work Essential Knowledge and Experience - Previous experience in EA/PA role supporting a CEO or similar - An understanding of board governance and regulatory compliance - Good working knowledge of Office 365 applications such as MS Word, Excel and PowerPoint, Teams, and confident using digital systems, data, and documentation - Strong diary management and organisational skills - Experience in preparing board papers, minutes and agendas Desired Knowledge and Experience - Experience supporting C-suite executives and boards - Knowledge of company secretarial duties, statutory registers and Company House requirements Additional Information: This is a part-time role based out of techUK's London offices. This role is three days a week. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. Please click APPLY to be redirected to our website to apply for this role. Candidates with experience of: Board Admin Assistant, Office Administrator, Administrator, Administration Clerk, Board Support Administrator, Business Support, Executive Assistant, EA to CEO, Personal Assistant, PA to CEO Business Administrator may also be considered

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS • Competitive annual salary ranging from £30,000 to £32,000 based on experience plus incentives • Smart uniform provided • Free and healthy meals when on duty • Grow your Career your next position could beas a Reception Manager or Assistant Front Office Manager • Personal Development programmes designed to support you at every step of your career • A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () • Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) • Team Member Referral Program • High street discounts: with Perks at Work • Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) • Discounted dental and health cover • Free Parking • Modern and inclusive Team Member's areas What will I be doing? As Guest Relations Manager, you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: Meet, greet and direct Guests who enter the lobby area Serve as the main point of contact for VIP Guests and ensure hotel departments are fully briefed on their requirements Seek verbal feedback from customers on a regular basis and respond to all Guest queries in a timely and efficient manner Serve as a point of contact for long-stay Guests of 14 days or longer ensuring they feel comfortable and can ask advice or information from Guest Relations Manage, record and resolve promptly Guest or customer complaints Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge Demonstrate a thorough understanding of all facilities and services provided within the hotel and identify opportunities for up-selling and promoting when appropriate Show creativity with ideas regarding lobby/reception decoration at suitable seasonal time periods in order to enhance the overall image and warmth of this area for the Guest Communicate with the Executive Lounge Manager and track and reward regular Guests for their loyalty and creativity; choose rewards that meet Guest preferences while remaining within the allocated budget Maintain good communication and work relationships in all hotel areas Maintain staffing levels to meet business demands Attend all Reception meetings and Executive Lounge Meetings Comply with hotel security, fire regulations and all health and safety legislation Act in accordance with policies and procedures when working with front of house equipment and property management systems Assist with other departments, as necessary What are we looking for? Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous managerial experience in a customer service function An ability to listen and respond to demanding Guest needs Excellent leadership, interpersonal and communication skills Accountable and resilient Commitment to delivering a high level of customer service Ability to work under pressure Flexibility to respond to a variety of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a customer service function or a similar role A passion for delivering an exceptional level of Guest service High level of IT proficiency EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

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