Key Responsibilities: -Oversee daily administrative operations and support consultants in managing client engagements, ensuring timely delivery of services. -Assist with budgeting, financial tracking, and invoicing for consultancy projects. -Manage contracts and service agreements with clients, ensuring compliance and accuracy. -Support recruitment and onboarding of education consultants, ensuring HR policies are followed. -Coordinate project timelines and ensure all educational consultancy deliverables meet client expectations. -Handle client inquiries, provide administrative support for student admissions, and manage communication between clients and consultants. -Organize workshops, seminars, and events related to educational consultancy services, where need be. -Ensure the effective use of educational software tools and manage data security for client information. Requirements: Bachelor’s degree in Business Administration, Management, or related field. -At least 2 years of experience in operations or business support, preferably in an educational setting. -Strong organizational and multitasking skills, with attention to detail. -Proficiency in Microsoft Office and experience with project management or CRM software. -Excellent communication and interpersonal skills, with the ability to support a team of consultants.
The role is working for a international law firm based in Manchester on a permanent position hybrid working (3 days in the office/2 days from home) Responsibilities Diary management: Ensure client meeting clashes do not occur Partners/fee earners have all the required materials for their client meetings Arrange meetings on behalf of partners/fee earners/clients Ensure business travel information is entered into calendars File management responsibilities - Opening and closing files including ensuring electronic filing systems are maintained accurately and up to date Mailbox management with the ability to prioritise, categorise and respond to basic client requests and draft responses accordingly Monitoring and being the gatekeeper to fee-earners' mailbox in their absence Communicate regularly with fee earners to ensure that both parties are clear on priorities and what is on the 'to do' list To undertake limited typing i.e urgent short documents (digital and non-digital dictation) Proactive client liaison including take messages, pass on information and deal with simple queries Pro-actively delegate work to the relevant secretarial resource e.g Document Production team, Practice Administration to ensure that PA time is maximised and the newly introduced model is being followed Management and co-ordination of the Partners’ billing and financial requirements