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We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . Proposition Manager (Joint Propositions) Windsor / London / Reading with FlexFirst hybrid working Overview You'll join the Customer Experience team within Centrica Home, our B2C division, where the focus is on driving growth through world‑class customer experience and compelling product and service propositions. In this role, you'll shape, test and evolve customer propositions that meet real customer needs and stand out in the market. You'll help bring together products, services and experiences into joined‑up value propositions that support acquisition, retention and long‑term value. Working closely with research, data, marketing, product and commercial teams, you'll ensure propositions are insight‑led, on brand and commercially strong. For this role expect to be in the office at least once a week - subject to change and business demands. About the role You'll develop and refine customer propositions aligned to our growth strategy, using customer insight, market trends and competitor analysis to shape clear value stories. You'll help design end‑to‑end customer journeys, support proposition business cases, and work with cross‑functional teams to take propositions to market. You'll also support testing and iteration, ensure propositions are communicated consistently across channels, track performance, and recommend improvements. Where relevant, you'll help integrate offers, bundles and partner services into compelling customer propositions. What we're looking for You bring strong customer insight and commercial thinking, with experience in proposition or offer development in customer‑focused environments. You understand the full proposition lifecycle, from discovery through launch and optimisation, and enjoy working collaboratively across teams to influence outcomes. You communicate clearly, tell strong value stories, and care about making things simpler for customers. Experience with testing, pricing or journey design is a plus, as is the ability to turn insight into tangible business value. A degree in Business, Marketing, Customer Strategy or a related field is required. Additional experience or training in value proposition design, business modelling or go‑to‑market planning is desirable.

Digital Experience Specialist Hybrid 2 days a week in Preston Salary £35k-£40k DOE About the Role We are looking for a talented Digital Experience Specialist to join our Marketing & Communications team. In this role, you will help shape high quality digital experiences for members across multiple pension schemes. Reporting to the Digital Experience Manager, you will deliver engaging online content, improve user journeys and support digital transformation across LPPA platforms, including our secure member portal, PensionPoint. You will support the optimisation of content using WordPress and Umbraco, apply UX best practice, and ensure all digital touchpoints are accessible, compliant and user focused. With strong analytical ability, youll use tools such as Google Analytics, Hotjar and Clarity to identify trends, diagnose issues and recommend improvements. This role also contributes to email marketing campaigns, user research, and works collaboratively with developers, designers and content teams. A bit about us: Local Pensions Partnership Administration (LPPA) is a multi-award-winning organisation and one of the UKs leading pension administration companies. We strive to deliver the best experience for over 1,500 employers and more than 700,000 members of Local Government, Police and Firefighter pension schemes, keeping them fully informed about their pensions whilst working closely with employers to continuously educate and support them. What we can offer you: • Competitive salary DOE. - 25 days holiday, plus bank holidays and 2 additional concessionary days and a half day for your Birthday, with the ability to buy and sell leave. - Access to an excellent pension scheme (Local Government Pension Scheme) with generous employer contributions. - Access to Health or Dental Plan. - Access to our Enhanced Employee Assistance Programme for when you or your family might need some support. - Access to our bespoke Reward Discount Scheme Your Perk Site. - Opportunities to attend Wellbeing webinars and social events. - Daily free fruit and snacks available to you in our office. - Free Car Parking in Preston City Centre. What Youll Do • Deliver digital communication improvements that enhance member experience and support business objectives. - Manage CMS workflows and ensure content meets accessibility, compliance and brand standards. - Use Agile tools such as Planner and DevOps to support project delivery. - Collaborate with internal teams to align digital solutions with statutory and seasonal pension activity. - Support and update LPPA websites and portals using WordPress and Umbraco. - Create and optimise digital content for search, engagement and AI driven platforms. - Use analytics tools to assess user behaviour and make data driven recommendations. - Plan and deliver email marketing campaigns, including A/B testing and automation. - Monitor industry trends and online search activity to inform content and digital strategy. About You • Experienced in managing CMS platforms such as WordPress or Umbraco. - Strong analytical skills with the ability to turn data into actionable insights. - Working knowledge of UX principles and familiarity with front end technologies. - Highly organised, proactive, and able to manage multiple priorities. - Creative problem solver with a forward thinking approach and interest in AI tools. - Strong stakeholder and communication skills, with excellent attention to detail. - Confident presenting findings and recommendations. Our Values • Doing the right thing - Forward thinking - Working together - Committed to excellence TPBN1_UKTJ