Head of customer service jobs in Exeter - Page 2Crear alertas

Head of Service Delivery or Head of Service Management. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Co

Proven senior leadership experience at Head of Service level or above. Head of Service Street Scene and Leisure. This high profile role combines strategic leadership with operational impact, delivering compliance, commercial growth, and excellent services for the Borough’s communities.

As Head of Customer Experience & Operations, you’ll lead the strategic design and delivery of our audience journey while driving commercial growth through secondary spend, conference hires, and other revenue-generating opportunities. With this in mind, we have designed an interview process which w

Head of Retail & Customer InsightsChester | Highly Competitive Salary + FlexibilityWe are entering a new era in retail. AI, advanced analytics, and richer customer data are fundamentally changing how the worlds biggest brands und

Regional Head of Customer CareAt Gleeson, were proud to build quality homes that change lives - and we know that exceptional customer care is at the heart of that promise. Were looking for a passionate and experienced Regional Head of Customer Care to lead our

Head of Service Delivery or Head of Service Management. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Configuration, Supplier Management, Service Desks within a Fast Paced SME Organisation. Must hold ITIL V3 / V4 Accreditations and be Customer Cent

A leading financial services company in the United Kingdom seeks a Senior Product Manager/Head of Product to enhance customer sales journeys. You will own the product strategy, lead cross-functional teams, and ensure the integration of systems for seamless experiences. The ideal candidate has a prov

Main Duties and responsibilities: Establish the awareness and vision of the Emotional Wellbeing Early Support Service with staff, strategic partners, stakeholders and commissioners Lead a positive partnership and collaborative approach with service partners and relevant stakeholders across Swindon,

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

We are looking for a Head of Customer Success to play a pivotal role in shaping how Definely delivers value to customers as the business continues to scale. Define and own customer health frameworks, success metrics, and reporting, creating a single source of truth for customer risk and opportunity.

The Head of Services Development will be:. The new structure and new ways of working will bring all of these services together under one delivery model launching next year. And also working alongside the Digital Services Product Manager on all of the digital services.

A leading healthcare organization in Greater London is seeking a Head of Healthcare to lead healthcare services at HMP High Down. The role offers excellent benefits, ongoing training opportunities, and a supportive working environment.

The position also offers competitive salary, hybrid working options, and various benefits.

A leading housing organization in the UK is seeking a dynamic Head of Operations to lead its operational strategy. The ideal candidate will have at least three years of leadership experience in social housing, a strong understanding of housing law, and excellent communication skills. This full-time

We are seeking an experienced and inspirational Head of Service to lead our Supported Accommodation provision across Central London, two services in the Midlands, and one service in Kent. Head of Service - Supported Accommodation. This is a rare opportunity to take on a senior, influential leadershi

A global technology firm in the UK is looking for a Head of Insights to lead their Insights function. This role involves setting standards and developing a team of analysts focused on providing high-quality insights to customers. The position also includes overseeing insight quality, expanding servi

A government agency in the UK is seeking an experienced leader to oversee digital, data, and technology services. This role involves driving the design and successful delivery of complex multi-million pound programs while ensuring compliance with government standards. Candidates should have signific

A track record of leading customer-focused IT services, service desks or support functions, with a strong emphasis on service quality and user experience and service performance monitoring. Save the Children UK – Head of Service Operations / Head of Customer Enablement. We are especially intereste

A sustainable pet food company in the UK is looking for a Head of Customer Love Foundations to enhance customer experiences across markets. In this key role, you will manage a team of specialists, oversee operations, and drive improvement initiatives, ensuring alignment with company strategy. You wi

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Children & Young

The Head of Service Delivery will define the service strategy, drive the cultural transformation, and ultimately lead the long-term operation of the new model. Head of Service Delivery – ITIL V4, Dynamics, ServiceNow - £85,000 - £100,000 + 20-30% bonus. Head of Service Delivery – ITIL V4, Dyna

Alongside bereavement services, this Head of Service will also lead other smaller services within the department. As a Head of Service within the Climate, Energy and Green Spaces department, you’ll thrive on leading a team to provide good customer service, drive improvement and develop your own te

Reporting to the Managing Director, the Head of Operations is responsible for the delivery of all Installation and Service operations across the UK. The role ensures projects and service contracts are completed on time, within budget, to SLA and agreed margins, while maintaining high standards of qu

You will report into VP of Customer Marketing to drive content strategy and lead a team of 6-7 individuals in executing the content to drive revenue growth, deepen product adoption, and strengthen long-term customer loyalty. We’re looking for the Head of Customer Education Content that is responsi

A leading property management firm in Greater London is seeking a Deputy Head of Finance to oversee accounting operations and a team of 8. The role offers a collaborative environment focused on professional development and excellent client service. The position requires a qualified ACCA with experie

An esteemed charity organization in London is seeking a Head of Individual Giving to innovate and expand fundraising efforts. The position offers a chance to make a significant impact and drive a culture of appreciation for supporters. This role involves developing a sustainable income stream and ov

This service is vital to the wellbeing and safety of our customers, and your work will make a direct difference to how people experience their homes. Head of Customer Contact - Repairs. Proficiency in ICT and telephony systems relevant to contact centre operations and MS Office packages.

The postholder will work closely with the wider transformation senior leadership team with a distinct focus on service delivery to ensure our services are high quality, sustainable, commercially sound and consistently excellent for our customers. This post is subject to the Rehabilitation of Offende

A prominent charity organization in the UK is seeking a Head of Service Operations to lead customer enablement efforts. Responsibilities include managing service delivery, supplier relationships, and continuous improvement while fostering a customer-centric environment. The ideal candidate will ensu

The successful candidate will work in accordance with the vision, aims and objectives of the BFSWS, Service Charter, Strategic and Service Delivery Plans, the Local Safeguarding Board Child Protection Procedures, the principles of the Children Act and requirements around services for adults at risk.

A regional service management provider in Thurrock is seeking an experienced Interim Head of Service for Street Scene & Leisure to lead various environmental services. Ideal candidates will have a strong background in local authority settings, with a focus on service transformation and staff develop

The ideal candidate will have several years of experience in leading Customer Success or similar teams, with strong technical curiosity and excellent communication skills. A leading technology firm is seeking a Regional Manager for Customer Success in EMEA. This role involves leading a high-performi

That's why we offer a hybrid working model, where you’ll spend a minimum of 50% of your working time per month in the office. AJ Bell is one of the fastest-growing investment platform businesses in the UK offering an award-winning range of solutions that caters for everyone, from professional fina

A leading travel experiences firm in Greater London is seeking a Service Delivery Director to define and lead customer service strategy. With a minimum of 10 years in customer operations, the ideal candidate will have strong leadership skills and be capable of building stakeholder relationships. Thi

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

A leading technology services provider in the UK is seeking a Head of Service Delivery to transform its Service Management operation. You will lead a team for high-profile clients, ensuring customer satisfaction, managing KPIs, and driving continuous improvement within the service delivery. This rol

A leading technology firm in the UK seeks a Head of Managed Service Operations to lead their professional services practice. The ideal candidate should have a deep understanding of live service operations, the ability to innovate through automation, and strong leadership skills. This role involves m

We’re looking for a Head of Customer Support Operations to own and scale how Customer Support runs at Bolt globally. Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork. As a key leader in Customer Support, yo

A significant fire service organization in Greater London seeks a Head of External Communications. The role involves leading a dynamic team, ensuring the delivery of effective communication strategies and campaigns in a complex urban environment. This position offers a permanent, full-time contract

This position offers the opportunity to lead a legal services department and contribute to patient care. The ideal candidate will have a relevant law degree and at least 3 years of experience in health law or litigation.

A leading travel technology company is seeking a Head of Support to drive strategic leadership in service operations. The role includes developing service strategies for B2A partners, enhancing partner engagement, and ensuring service quality. The ideal candidate has experience in the travel industr

As a Head of Customer Engineering (CE), you lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Head of Customer Enginee

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. Act as the voice of the customer, building strong relationships with enterprise stakeholders and usi

Head of Service Operations London Market. You will own the complete Client Service delivery function, leading high-profile change initiatives, managing budgets and resources effectively, and acting as senior escalation point for complex service issues. What's In It For You as Head of Service Operati

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Join a fast-growing B2B SaaS platform with a loyal customer base including major consumer brands.

You and your team will be the face of ARO for our largest and most strategic clients—owning the delivery of contracted services and ensuring outstanding customer satisfaction across every touchpoint. We are looking for an experienced Head of Service Delivery, sitting on the. Support sales with ser

A leading software company in the UK seeks a Head of Professional Services to drive customer success. This pivotal role involves leading a dynamic team, forming strategies that enhance service delivery, and managing software implementations. The ideal candidate will have proven leadership experience