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Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, rep

This is a rare opportunity to join a thriving supported accommodation service for care leavers, already rated Outstanding by Ofsted, with clear ambitions for continued growth and expansion.

Head Of ServiceEast England£70,000 - £80,000 Basic + Bonus + Progression + Company Vehicle + Increasing Holiday + Generous Pension + Growing Company + Job Satisfaction + Stability + Market LeaderElevate

Are you a senior operational - change & transformation leader with experience in engineering services, lift, construction or a related technical industry? Liftec Express – a leading independent provider of lift maintenance, rep

A fast-scaling consumer subscription startup in London is seeking a Customer Support Lead to build and scale their customer support function. This role offers the chance to influence commercial strategies, manage outsourced teams, and leverage AI tooling. The ideal candidate will have strong experie

Aatom Recruitment is currently recruiting an experienced Head of Service Improvement - Children's Social Care on behalf of a local authority. Children's Social Care - Head of Service Improvement. Act as a senior member of the Childrens Services Senior Leadership Team, contributing to improved outc

A leading financial services provider is seeking a Head of Customer Experience to lead a transformative initiative in how they engage with millions of customers. This senior role requires over 10 years of experience in customer service and operational leadership. You will design a tailored customer

A healthcare organization in Scotland is seeking a Head of Service to oversee operational management of SAS assets in the West Region.

As Head of Delivery & Customer Success, you will ensure that every Optiml customer achieves measurable value — from first implementation through long-term adoption and expansion. Ensure clear expectation setting with customers, outlining what is in about out of scope per contract and product roadm

All Head of Service posts within the Regions are generic and the successful candidate would be responsible for the operational management of all SAS assets within that Sub Region. An opportunity has arisen within the West Region for a Head of Service position. It can be evidenced through a number of

Own the full lifecycle of customer‑facing service streams. In this high-impact role, you’ll take ownership of end-to-end service delivery across a hybrid technology estate, spanning both legacy on‑prem systems and a modern SaaS cloud platform. Foster a culture of accountability, continuous imp

A national organization focused on children and families seeks a Deputy Head of Communications. Candidates should have significant experience in communications, a strong track record of advising leadership, and expertise in digital platform development.

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits. In this senior leadership role, you will lead a talented team while ensuring e

A leading education technology provider in the UK seeks a Head of Customer Success to lead client engagement and deliver value to customers. The position offers hybrid working options, competitive salary, and a range of benefits including medical insurance and retirement plan. This role emphasizes m

We are seeking an experienced and influential Head of Service Delivery to lead the operational performance, service delivery functions and strategic development of our FM service model. We are seeking an experienced senior leader to step into our Head of Service Delivery role, driving high‑quality

We are made up of nearly 50 nationalities, have a DE&I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Zopa is building the home of money — and we’re at a turning point in how we engage, retain and grow our c

The Head of Education & Service is responsible for the strategic delivery of high‑impact product and service ‘Connected By Beauty’ education that enables our store teams to confidently understand, represent, and champion each and every product and brand that we sell whilst offering a ‘feelin

This role involves overseeing the Customer Success Team, enhancing client relationships, and ensuring exceptional service delivery. A leading insurance provider in Greater London is looking for an experienced Customer Success Team Leader. The ideal candidate will have a background in motor insurance

As a Head of Customer Engineering (CE), you will lead CE managers and teams and deploy a team of subject matter experts responsible for working alongside our customers to provide trusted technical and solution advice to accelerate workload migration and remove technical blockers. Experience with sof

What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners. RM Group operates through three businesses:

Reporting into the Director of Tenant Services, you will lead the organisation’s approach to service charges, rent application, and income collection across a large and diverse housing portfolio of over 7,000 homes. Head of Service Charges, Rent & Income. An exciting opportunity has arisen with a

A dedicated adoption service in the United Kingdom is looking for a proactive Personal Assistant (PA) to support the Head of Service.

As Head of Finance (Service Charge), you will provide strategic leadership and operational oversight of our service charge finance function. Are you an experienced service charge finance leader ready to shape strategy at scale? This is a pivotal opportunity to lead and modernise a high-profile servi

Head of Customer Operations – UKI. Partner closely with Customer Success, Product, Engineering, and other regional leaders to deliver a seamless, end-to-end customer experience. A senior customer operations leader with 5+ years’ experience leading Customer Support and/or Operations teams in a Sa

The postholder will be responsible for the operational management of an agreed portfolio of services which will also include Initial Response Team, Localities, Hospital Social Work Team and Safeguarding, ensuring the effective and efficient use of allocated resources to provide a service organised a

The successful candidate would have knowledge of the Microsoft Office, particularly Excel. My client is looking to recruit a customer service administrator to join the existing team in Aldridge to support the hire desk team and oversee the rental admin duties. The ideal individual would have effecti

A local government authority in Greater London is seeking a Head of Service Design and Business Analysis. Candidates should have a strong background in service design and a proven track record in delivering transformation within complex organizations. This position encompasses leadership, strategic

As our Head of Service Delivery / Commercial Operations Manager / Head of Customer Experience, you'll lead a growing function responsible for the full life cycle of customer jobs - from scheduling, coordination and communication through to reporting, certifications and invoicing. Service delivery si

You’ll be joining the Senior Management Team in GDS Products and Services, leading the build and running of a suite of high performing cross-government platform products. You'll solve some of the nation’s highest-priority digital challenges, helping millions of people access services they need.

A multinational IT managed service company is seeking a Customer Experience Director to manage the Service Desk function. Candidates should have a Bachelor's degree in IT or related field and experience in leadership roles within an IT managed service and Service Desk operations. This role involves

A leading talent solutions firm in the UK is seeking a Head of Customer Success to drive operational excellence and client engagement. This senior role involves leading the Customer Success function, enhancing commercial performance, and fostering long-term partnerships. The ideal candidate will pos

The Head of Cyber Advisory & Service Delivery at Apex Group is a senior leadership role responsible for driving the Apex Group cyber security service delivery & Cyber Security Advisory capability and operational delivery across its global financial services, asset management, and fund services platf

We are seeking an experienced and strategic communications professional to join us as Deputy Head of Communications, providing senior leadership for the Cafcass communications team, closely working with the Head of Communications and senior leadership. It is an arm’s-length body of the Ministry of

Berichtet an: Chief Executive Officer. Überwachung des täglichen Geschäftsbetriebs in den Bereichen Vertriebssupport, Customer Success, Logistik und technischer Support. Gewährleistung hoher Servicequalität und zuverlässiger Leistung gegenüber Kunden und Partnern.

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Head of Salesforce Field Service (UK & Ireland). Head of Salesforce Field Servi

Join as a pivotal Support Team Lead, leading a team of 10, owning the performance, structure, and development of a 24/7, 365 UK‑based support function operating across multiple products. Flexible hybrid setup with offices in central and Greater London. Access to onsite gym facilities at the Centra

The postholder will lead an enthusiastic team of project‑management professionals who work closely with Network Rail and HS2 Ltd to deliver best‑in‑class project management and integration. On the 14 January 2026, the Secretary of State and the Chancellor formally agreed and announced Northern

A leading rail transportation company in the UK is seeking a Head of HR Shared Services to lead their HR function. You will oversee a high-performing team, ensuring efficient delivery of HR services and compliance with UK employment law. This full-time position offers a competitive salary, annual pe

Head of Operational Excellence Development. Everyone gets a paid day off annually to volunteer. We’re flexible; most roles let you mix office and home working.

Head of Service Operations (Service & Repairs). You will take full ownership of operational delivery, ensuring safe, reliable and high–quality service while driving efficiency, productivity, customer satisfaction and profitability. Head of Service Operations - Lift Servicing & Maintenance (London/

A local government authority in the East Midlands seeks a skilled Service Manager to lead its Passenger Transport Service. Ideal candidates will have significant leadership experience within public services, demonstrating strong people management and financial skills. The position offers competitive

A local authority in London seeks an experienced Interim Head of Community Learning Disability Team (CLDT) to provide strategic leadership and oversee service delivery. The role involves leading multidisciplinary teams, managing budgets, and driving service transformation to enhance outcomes for adu

Reporting to the Deputy National Agency Director, the Head of Erasmus+ Customer Experience, Appeals & Complaints leads and continuously improves the end‑to‑end experience for all Erasmus+ customers. Building specialist teams: Customer service/experience excellence, appeals officers and complaint

Head of Service / Senior Leadership level. Interim Head of Community Learning Disability Team (CLDT) 📍 Location: Royal Borough of Greenwich, London. Interim Head of Community Learning Disability Team (CLDT).

We're partnering with a well-established and forward-thinking organisation as they continue to invest in their finance and customer operations function, with the appointment of a Head of Service Charge. This opportunity would suit a qualified finance professional with strong leadership experience, a

Lead and develop a global Service Management team of Incident & Problem, Change and Service Transition Managers. Build strong relationships with peers (Service Delivery, Infrastructure, Cyber) and treat the offshore partner as an integrated strategic partner, including twice-yearly site visits. Glob

Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. Head of Salesforce Field Service (UK & Ireland). Head of Salesforce Field Servi