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Head of Service - Children's Regulated Services. Head of Service - Children's Regulated Services. This is a senior leadership role with responsibility for a complex and high-profile portfolio of regulated children's services, playing a critical role in delivering safe, high-quality outcomes for chil

Head of Service - Children's Regulated Services Local Authority | East Midlands (City-Based) An opportunity has arisen with a large local authority in the East Midlands for an experienced Head of Service - Children's Regulated Services to join on a 13-month ongoing interim assignment. Assi

Head of Service Delivery or Head of Service Management. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. The successful candidate will need to have managed Service Management Teams - eg Problem, Change, Co

Head of Customer Experience - (26345). Connecting customer experience to create real change, you will ensure our homes and services are shaped by the customers we serve. You will lead how customers experience Home Group, driving our customer influence, community development and customer experience

This is a fantastic Head of Customer Operations opportunity to work with a leading UK-based technology services business, driving the modernisation, enhancement, and continuous improvement of customer operations across first-line support, service desk, incident management and customer success. Head

Job title: Head of People, Learning & Development Location: Sunderland SR5 (Hybrid after Probation) Contract Type: Permanent Weekly Hours: 37 hours per week Salary: £55,000 - £60,000 Job Purpose As Head of People, Learning & Development, you will provide strategic leadership a

Head of Service - Children's Regulated Services. Head of Service - Children's Regulated Services. This is a senior leadership role with responsibility for a complex and high-profile portfolio of regulated children's.

Head of Retail & Customer Insights. AI, advanced analytics, and richer customer data are fundamentally changing how the world's biggest brands understand, serve, and grow their customers.

A leading UK-based technology services business is seeking a Head of Customer Operations in Lancashire. Competitive salary of £100,000 plus benefits is offered. The role involves optimizing customer support and success, focusing on incident management and operational governance.

Provide the support and professional development of staff including supervision, appraisals, to ensure staff are supported to deliver high quality services in line with the priorities of the service. Within this role you will lead and manage all aspects of cared for services, including the following

As Head of Engineering, Customer Experience, you’ll lead a team of 40 engineers and scientists across five squads, shaping how millions of customers discover, shop, and trust our products without ever touching or trying them on. Head of Engineering (Customer Experience). Understanding of search, e

A leading retail company is seeking a Head of Service Continuity who will ensure the availability and performance of services during disasters. You'll enhance operational excellence through data-driven improvements and lead a team of continuity professionals. This role requires strategic leadership

Head of Customer Success (EMEA). Head of Customer Success (EMEA). Experienced in customer success / full ownership responsibility for managing customers.

To ensure high standards of service delivery in all areas of work related to the work of the Children & Young People with Disabilities Service. Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Head of Service within the Children & Young

A leading technology-enabled professional services provider in the UK is seeking an experienced Head of Operations to drive their operational strategy during a period of significant technological investment. Ideal candidates will have a proven leadership background in service-oriented environments,

This role involves strategic direction for services, collaboration with various teams, and implementation of innovative solutions. These senior leadership positions will be pivotal in enhancing customer experience and driving operational excellence. The successful candidates will manage multidiscipl

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

As Head of the Unit, you will shape and deliver a programme of work that supports both departmental improvement and wider system change. This is a unique and high‑profile opportunity to lead the Windrush Unit at a pivotal moment for the Home Office. A central part of the role will be coordinating

A global industry leader based in the UK is seeking a Head of Operations to modernize service delivery and drive operational strategy. The ideal candidate will have extensive experience in service-oriented leadership, change management, and should be adept with RPA and AI technologies. This is an ex

Reporting to the Managing Director, the Head of Operations is responsible for the delivery of all Installation and Service operations across the UK. A security systems integrator with various regional offices is looking for a Head of Operations to join their team. The role ensures projects and servi

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practica

Volunteering with us offers more than just the chance to help pets; it’s an opportunity to develop valuable skills in customer service and retail while being part of a supportive and enthusiastic team. Be the Friendly Face of Our Shop: Become a Customer Service Volunteer!. Customer Service: Offer

RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources). The Head of Client Success is a strategic leadership role accountable for ensuring the successful implementation, su

A fast-growing fintech firm is seeking a Head of Customer Operations in London. The ideal candidate has over 10 years of experience in customer operations, with strong communication and problem-solving skills. You will lead a team ensuring excellent customer support and build infrastructure supporti

A leading ERP SaaS provider seeks a Service Delivery / Customer Support Manager to enhance customer experience and lead the support team. Located in Grantham, this role emphasizes ownership, leadership, and accountability in delivering exceptional customer service. The position offers a competitive

Responsibilities include developing a sales strategy, managing customer relationships, and driving revenue growth. The ideal candidate will possess strong emotional intelligence and a commitment to customer success, fostering a high-performance team culture within a dynamic environment. This role re

A fast-scaling, multi-brand direct-to-consumer eCommerce group is seeking a Head of Customer Experience to take full ownership of the end-to-end customer journey across multiple brands and international markets. As Head of Customer Experience, you'll own and elevate every customer touchpoint, from p

Job Description: JD Head of Service NWM. We are seeking a highly motivated, compassionate, and strategic leader to join us as Head of Service. This is a pivotal senior leadership role responsible for the strategic and operational oversight of our mental health services across Norfolk and Waveney.

As a Deputy Head of Service for Performance & Quality you will:. Work in partnership with key stakeholders across London’s criminal justice system such as the Mayor’s Office for Policing and Crime (MOPAC), London’s Police forces & the Ministry of Justice (MoJ). Produce management information,

As Head of Operations, you will lead a multi-layered team of people leaders to deliver high-accuracy services within a fast-paced, regulated environment. Extensive experience leading multi-functional teams within a service-oriented or complex professional services environment. A track record of succ

A next-generation ecommerce platform is looking for a Regional Manager of Customer Success (EMEA) to lead and grow a high-performing team. Your role will focus on supporting customers in their adoption of the product, driving value and managing complex relationships. This is a remote-first position

The Head of Service Continuity is a senior role within the D&T Service Management organisation, ensuring that there is an Enterprise approach to all Service Continuity activities that underpin the needs of the M&S Business. The Head of Service Continuity is accountable for ensuring that the availabi

A leading media and entertainment brand is seeking a Head of Design to craft world-class digital customer journeys and lead a multidisciplinary design team. This role offers a hybrid working environment with opportunities for professional growth and a comprehensive rewards package. You will collabor

A recruitment partner is seeking a Head of Customer Success to lead a strategic team in a remote-first environment in the United Kingdom. Competitive benefits are offered, promoting a collaborative culture. The role involves overseeing the entire customer journey, from onboarding to post-sales suppo

A leading beauty industry firm in Milton Keynes is looking for a Head of Service Delivery to drive operational excellence and innovate service delivery. This position offers a salary of up to £80K plus numerous benefits. In this senior leadership role, you will lead a talented team while ensuring e

A leading technology company in Greater London seeks a Head of Customer Engineering to lead teams and facilitate cloud transformation for clients. The role requires extensive experience in cloud engineering and managing customer-facing technical teams. Responsibilities include providing thought lead

A dynamic role offering front‑desk support, administrative tasks, and exceptional customer service in a bustling hotel environment. Previous experience in a customer‑facing or front‑of‑house role. Financial Administration: Prepare End‑of‑Day reports, banking and credit checks, and notify

The service is designed to streamline the end-to-end process of tax form collection, validation, and filing for Qualified Intermediary (QI) and Non-Qualified Intermediary (NQI) customer firms. GLOBAL HEAD OF US WITHOLDING TAX FILING SERVICE - US TAX COMPLIANCE KNOWLEDGE REQUIRED. The Global Product

The Head of Customer Management will balance the needs of individual customers against action required to improve our customer experience across the board, working closely with colleagues across the business to share information regarding our customers’ needs. Our Customer Management team provides

A well-established housing provider in the UK is seeking a Head of Customer Service to lead customer services and community engagement. This permanent position, home-based with occasional travel, offers a competitive salary of £85,000 plus a £4,000 car allowance. The ideal candidate will have sign

The postholder will lead a new era of strategic collaboration, commercial innovation and sector influence, building partnerships that honour service, strengthen families and ensure no member of the RAF Family ever faces adversity alone. You are here: Home / News / News / RAF Benevolent Fund – Head

A regional co-operative society in England is seeking a Customer Service Assistant to ensure high standards of customer service and community engagement. The role offers competitive pay and numerous benefits including discounts, pension contributions, and opportunities for growth.

A leading pharmaceutical firm in Greater London is looking for a Head of Technology Operations. Excellent financial acumen and vendor management skills are essential, along with a deep understanding of cloud technologies. Candidates should have over 8 years of progressive IT experience, including 3-

Johnson Controls is seeking a dynamic Head of Service Sales to lead our global Marine & Navy service business. Deep understanding of Marine market dynamics (new build, retrofit, service cycles). Head of Service Sales, Global Marine & Navy.

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Deliver to a Customer Service strategy (as agreed with Senior Management), which focuses on creating a customer-centric culture. Experienc