Head of customer success jobs in Southall - Page 2Crear alertas

Why this Customer Success role stands out: Be a key member of the senior leadership team, shaping company strategy and growth Own the entire customer lifecycle from onboarding to advocacy Lead and scale a high-performing Customer Success organisation Work with well-known consumer brands and digital

Team Leadership & Development - Lead and mentor a team of customer marketing professionals, setting clear objectives and providing guidance and support to ensure successful execution of customer marketing initiatives across markets. About the role For a 6-month Maternity cover, Vinarchy are looking

Berkshire based - hybrid role Please send your CV to me, Martin Warner, and I will get back to you as soon as possibleMy client is is expansion mode and is actively looking to recruit a very strong Client and Customer Manager who will join a hardworking and motivated team of

We’re looking for a Head of Marketing Activation to lead how NEOM Wellbeing shows upacross; Retail partners (online and offline), PR and Advocacy and in real-life customer experiences. With extra Wellbeing days, time off to volunteer, time off on your birthday, along with enhanced healthcare cover

A technology recruitment firm seeks a Head of Customer Success in the United Kingdom. Candidates should have over 6 years in Customer Success, including 3+ years in leadership, preferably in B2B SaaS. The role involves leading a high-performing team to ensure maximum customer value and satisfaction

A leading housebuilder is seeking a Head of Customer Care in York to lead the full Customer Care function. Ideal candidates will have a strong background in customer care operations, excellent communication skills, and a passion for service improvement. The position offers a competitive salary, comp

As Head of Customer Experience at Aios Medical, your fundamental role is to delight customers with “insanely great” service through a near‑pathological obsession with CX 🤯. The power of focus: We live in a world of power laws and we cannot overestimate the unimportance of practically everyt

A leading property group in the UK is seeking a Head of Customer to establish and manage national customer strategy for their office business. The role involves developing a data-driven customer experience and leading a team of marketing professionals. The ideal candidate will have a strong track re

A leading healthcare startup is seeking a Head of Customer Experience to ensure exceptional service delivery across all customer interactions. The ideal candidate will manage customer-facing teams and leverage AI to enhance customer satisfaction and retention. With a focus on scaling customer servic

The ideal candidate will possess senior experience in customer success within B2B SaaS and a solid grasp of the Real Estate sector. This is a full-time director position, offering a competitive salary of up to £105,000 and the opportunity to impact customer operations significantly. A leading PropT

A leading motoring organization is seeking a Head of Digital Product to transform customer journeys and deliver innovative market experiences. Join a supportive team that values diversity and offers a range of benefits including annual leave and personal development opportunities. This role involves

The ideal candidate will have strong experience in customer success roles, particularly within B2B SaaS, and will be adept at using analytics to implement effective customer engagement strategies. A leading tech and advisory firm based in the UK is seeking a Customer Success Leader to drive digital

Today, we serve millions of cups of coffee across London and the UK each year, and we’ve helped hundreds of thousands of people make better, more sustainable coffee at home. Roasting hundreds of tonnes of coffee each year, the roastery is the heart of our coffee operation. This role is both strate

A leading media company in Greater London is seeking a Head of Delivery to lead their Times Customer team.

As the Head of Customer Success, you will be the ultimate advocate for the function, working across all customer segments – from SMB to Enterprise – to ensure the value and scope of Customer Success are understood and championed internally. Establish and maintain a deep understanding of our cust

Head of Customer Success at Hyper Growth eCommerce SaaS. Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Proven experience leading and scaling Customer Success teams in a SaaS or tech-led environment.

HEAD OF/DIRECTOR OF EXISTING CUSTOMER STRATEGY. This role offers the opportunity to lead the ECM team to really build out this function and define the future growth of the business. Developing and building out their existing customer strategy and wider function.

You'll play a pivotal role in shaping the future of service delivery for a business that values innovation, collaboration, and customer success. The Head Of Customer Operations Will. The Head Of Customer Operations Will Ideally Have.

A leading financial services provider in Greater London seeks a Head of Existing Customer Analytics to lead a team delivering data-driven insights for optimizing customer relationships. This full-time position offers hybrid working with a salary range of £100K–£110K plus benefits. Responsibiliti

Head of Customer Success at fast-growing B2B SaaS platform. Lead, mentor, and develop a high-performing Customer Success team, fostering a culture of excellence. Lead Customer Success at a rapidly expanding B2B SaaS platform revolutionizing how consumer brands manage field teams.

A leading AI business planning platform in Greater London is seeking a Head of Community and Customer Marketing. The ideal candidate will have over 10 years of experience in customer marketing within B2B tech and possess strong analytical and storytelling skills. This strategic role involves leading

A leading fitness technology firm is seeking a Global Head of Customer Success to lead their customer success organization. The successful candidate will guide customer onboarding, manage key performance metrics, and collaborate across departments to enhance customer experiences. This remote role de

Act as a trusted partner to the Head of Customer Success, demonstrating autonomy and a proactive approach by providing timely customer and team insights to inform strategic decision‑making. This includes developing and executing the global Customer Success strategy, managing a team of individual c

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. A Head of Customer Experience Who Turns Support Into a Growth Engine 🦸. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and impro

Drive customer success and retention by setting a clear customer success strategy, identifying and mitigating risk, and embedding best practice to deliver consistent, high value customer experiences. Act as the voice of the customer, building strong relationships with enterprise stakeholders and usi

A leading media organization in Greater London seeks an experienced Head of Customer Retention to bolster its B2B subscriber base. The ideal candidate will possess significant experience in customer success within a media context, alongside excellent analytical and communication skills. This positio

A UK health insurer is seeking a Director of Customer Services Transformation to lead operational strategies and transformation programmes. This pivotal role involves managing a £100m budget and driving customer satisfaction through innovative solutions. Ideal candidates will have extensive experie

A leading logistics company is looking for a Head of Customer to join their Newstrade Commercial team in Greater London. This role involves leading customer success strategies, expanding account growth, and ensuring exceptional customer experiences. Competitive pension scheme, life insurance, and su

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. The role, what you’ll do as Head of Customer Success:. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strate

A leading technology company in Greater London seeks a Manager of Customer Success to drive operational excellence and team effectiveness. This role requires strong expertise in customer experience, AI tools, and financial analysis to boost team performance and customer satisfaction. Candidates shou

A technology firm in the United Kingdom is seeking a Vice President of Customer Success to shape the Customer Success organization. You will build high-performing teams, design operational models, and work cross-functionally to enhance customer engagement.

A leading healthy recipe box service in London seeks a Head of Product to define and drive the product strategy. Responsibilities include leading market positioning and fostering customer understanding, while championing a compelling product vision. This role offers a competitive package, hybrid wor

As Head of Customer Supply Chain, you will lead the end-to-end customer supply strategy, ensuring inventory availability supports channel growth and meets customer needs across retail, DTC, and B2B channels. You’ll have the chance to shape strategy, optimise operations, and work closely with a col

We are seeking a driven, commercially minded Head of Content to lead the production of high-level conferences within the insurance industry. Referrals increase your chances of interviewing at Springboard Success by 2x. As Head of Content, you will be responsible for end-to-end content development ��

We are looking for a Head of Customer Experience to rebuild our customer journey from the ground up. Has run Voice of Customer programs and knows how to turn customer insights into better products, stronger content, and improved marketing. A Head of Customer Experience Who Turns Support Into a Growt

A leading recruitment agency is searching for a Director of Customer Service to lead the customer experience teams in New Milton, England. This role demands a senior leader to drive strategy across customer service, sales, and logistics, enhancing customer satisfaction and operational efficiency. Th

Head of Customer Relationship Management. Sitting at the intersection of data infrastructure and commercial strategy, this role will be responsible for designing, scaling and governing the core CRM and GTM technology stack, while ensuring teams across Marketing, Sales and Customer Success have acces

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll sp

Build structure, processes, KPIs and playbooks that bring clarity and consistency to Customer Success at scale. Lead, coach and grow a high-performing Customer Success team, creating a positive and accountable culture. Lead and scale a Customer Success function that helps world-class retailers unloc

The Head of Customer Service leads the Customer Support and Service Management departments to deliver world-class customer service to all customers and partners. Make succession plans so that colleagues are proactively readied for their next career opportunities, and so that plans are in place for s

Senior experience leading Customer Success / Implementation in. Would you like to own the entire post-sale function (implementation, onboarding and customer success) within a. Do you believe Customer Success should be a.

A leading consultancy in the financial sector is seeking a Customer Success Director to drive customer satisfaction and revenue growth. The ideal candidate will have over 8 years of experience in Customer Success or Account Management within Capital Markets or B2B SaaS. Key responsibilities include

AJ Bell is one of the fastest‑growing investment platform businesses in the UK offering an award‑winning range of solutions that caters for everyone, from professional financial advisers to DIY investors with little to no experience. That's why we offer a hybrid working model, where you’ll spe

We’re looking for a high-impact Head of Customer Success to lead a team of 11 CSMs and ensure customers realise the full value from the Dext product suite. The role, what you’ll do as Head of Customer Success:. Reporting to the UK GM, you’ll own Customer Success for Dext UK, setting the strate

A leading FinTech company in London seeks a VP of Customer Success to lead customer lifecycle management post-sale. This role demands 8+ years of experience in Customer Success leadership within a B2B SaaS or FinTech environment. The role offers flexible working arrangements and numerous benefits in

A leading trading platform in London is seeking a Head of Customer Success to manage their global success teams. Candidates should have proven experience in customer success within the financial spread betting industry. This position offers a competitive salary and a range of benefits, including pri

A leading health insurance provider in the UK seeks a Director of Customer Services Transformation to design and implement operational strategies. You will lead transformation programmes to enhance customer experience while managing a significant budget. The role requires experience in large-scale o

As the Head of Customer Success, you will be based in London and will oversee our global customer success teams who are located in Sydney, Kuala Lumpur, Lisbon, and London. Proficiency in using HubSpot or similar customer success platforms. Reporting directly to the COO and contribute to the strateg