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As Training Manager, you’ll be responsible for designing and implementing impactful training programs across multiple venues – supporting operational excellence, leadership growth, and a vibrant team culture. Training Manager needed for London bar group! A big wet-led hospitality background is a

We’re working with a leading property management company to find a Development Manager for a new residential development in London. Residential Property Management. Proven management experience in property, hospitality, or a service-led industry.

Are you a passionate and driven sales professional with a love for the hospitality industry? A rapidly growing restaurant point-of-sale startup is looking for an energetic Account Executive to join our dynamic team in Central London. This is a unique opportunity to be part of a company that's revolutionizing restaurant operations with a truly innovative product. About Company: We offer a cutting-edge restaurant point-of-sale system with a flexible pricing model and advanced features. We provide a cheaper, more advanced system with superior client support, requiring only an iPad and printer to go live within two hours. The Role: As an Account Executive, you'll be instrumental in driving our growth by engaging with restaurants in Central London (within a 30-minute distance of Zone 1). This is a door-to-door sales role where you'll be responsible for introducing our transformative solution to potential clients. We're looking for someone with a "hunter" mentality, who is self-motivated, proactive, and confident in managing their own schedule. You'll have the autonomy to map out your routes and decide where to go, with no capped territory. Key Responsibilities: • Conduct door-to-door sales to acquire new restaurant clients, • Present our product effectively, conveying its value and benefits, • Manage your sales pipeline and achieve monthly sign-up targets, • Collaborate with the sales team and manager to strategize and optimize efforts, • Contribute to a vibrant and supportive team culture What We're Looking For: • 5-6 years of overall work experience, with 2-3 years in a sales role, • Proven door-to-door or field sales experience is a strong advantage, • A background in hospitality or sales within the hospitality/tech industry, • A genuine passion for the hospitality sector and understanding its dynamics, • Strong communication, interpersonal, and presentation skills, • An engaging, enthusiastic, and outgoing personality – we value individuals who can connect with people, • A track record of achieving KPIs in a sales-driven environment Compensation & Benefits: • Base Salary: £42,000 - £45,000 per annum, • Uncapped Commission: £200 per sign-up, • Target: 7 sign-ups per month (ramping targets: 1 in month 1, 3 in month 2, 5 in month 3, then 7), • Hardware: MacBook & iPad for demos, • Equity Options: Available to be discussed upon offer, • Training: Full training and mentorship provided Ready to make a wholesale change? If you're an ambitious and personable sales professional ready to make a significant impact in a fast-paced startup, we want to hear from you! We are poised for another funding round at the end of the year, making this an exciting time to join and grow with us. Apply now and help us redefine the future of restaurant operations!

Product Sales Manager – Hospitality/Retail Operations Location: Home based with UK wide travel Salary: £50-55,000 + bonus + car/allowance + benefits Our Client is a market leading organisation with an impressive portfolio of B2B customers in multiple sectors. The business supplies equipment into dealers, resellers, and direct end users across sectors such as hospitality, education, HORECA, healthcare, business and industry, and the public sector. To continue their impressive growth strategy they are now looking for a proactive and technically minded Product Sales Manager to grow national sales through a combination of field visits, telephone activity, and dealer engagement. The successful candidate will be a hands-on sales professional, someone who enjoys building relationships, developing new customers, and converting opportunities. The role: • To proactively generate new business across dealer networks and direct end users through structured field and telephone activity, thereafter securing repeat business, • To identify and qualify prospects, develop tailored proposals, and convert enquiries into confirmed orders, • To manage the full sales process from initial contact to quotation, negotiation, and close, prioritising sales visits, calls, and follow-ups to achieve activity and conversion targets, • To re-energise dormant customers through targeted campaigns and regular communication, • To build a thorough understanding of the company’s product range to be able to provide the best advice concerning product & technical support, thereafter to match client requirements to suitable specifications, ensuring technical accuracy and compliance, • To liaise with internal project and service teams to ensure seamless coordination from order to installation, • To provide accurate, timely quotations and ensure all documentation is complete and commercially sound, • To stay up to date with and provide feedback regarding market intelligence, pricing data, and customer insights to inform product strategy, • To achieve individual sales and margin targets, contributing directly to divisional growth objectives, • To maintain accurate records of sales activity, pipeline, and forecasting using CRM systems, • To monitor and stay abreast of competitor activity, pricing, and promotional trends, proposing tactical responses, • To work closely with suppliers and internal teams to ensure strong product knowledge and competitive positioning The person: • Proven experience in a product sales or business development role within hospitality, education, HORECA, healthcare, or a similar technical environment, • Confident managing both telephone and field-based selling, balancing prospecting with relationship management, • A demonstrable track record of success regularly achieving annual sales targets, • Experience selling to dealer/distributor networks as well as directly to end users, • Familiar with quotation management, pricing, and margin control in capital equipment sales, • Skilled in building new customer bases while maintaining strong existing relationships, • Ability to interpret technical information and explain it clearly to internal & external stakeholders, • Highly motivated and self-starting – thrives on achieving and exceeding targets, • Confident communicator to a broad range of stakeholders, • Organised and methodical with excellent time management and attention to detail, • Customer-focused, commercially aware, and results-driven., • Enthusiastic, adaptable, and resilient in a fast-moving, competitive sales environment, • Ambitious and career-minded, with future potential to take on greater responsibility as the product division scales, • Comfortable travelling extensively across the UK, therefore, requiring a full UK driving license To apply for this exciting opportunity please email your CV

HR & Talent Specialist - UK Industry: Designer toys and collectible pieces Location: Canary Wharf, London Job type: Full time Permanent About POP MART POP MART (09992.HK) is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established development and operation system. Our portfolio includes iconic characters such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS and Hirono. POP MART operates over 500 physical stores and more than 2,300 Robo Shops across more than thirty countries and regions, and through multiple cross border e commerce platforms reaches audiences in over ninety countries and regions, bringing joy to young consumers around the world. POP MART has developed a comprehensive IP commercialisation ecosystem that spans multiple industries, deepening emotional bonds between fans and IPs while exploring broader opportunities for value creation. Our ventures include the world’s first immersive intellectual property themed park in the art toy industry, the expansion of its IPs into global markets through licensing and co-branding with leading global brands, and the curation of art toy expos and intellectual property themed exhibitions internationally. In Europe, POP MART has built a strong presence in key markets including the United Kingdom, France, Italy, Germany, the Netherlands and Spain, and is expanding into new high potential markets. Our expansion brings POP MART closer to European fans and offers new ways for them to connect with our IPs and stories. For more information, please visit ___ and our ___ page. What to Expect POP MART is a fast-paced company with a young and multicultural team where you can expect to: • Contribute to a fast-growing European business that combines retail, art, and creative storytelling, • Work with passionate teams across different countries, all connected by a shared love for designer toys and unique customer experiences, • Grow your skills through hands-on projects, collaborative learning, and opportunities to explore new ideas Benefits POP MART offers our employees: • Monthly appreciation gifts featuring our latest POP MART designs, • A structured bonus scheme linked to company and individual performance, • Access to a confidential Employee Assistance Programme (EAP) for counselling and wellbeing support, • Training and development programmes that build both professional skills and creative thinking, • Regular team events that bring our people together to share ideas and celebrate our work The Role and Candidate POP MART is seeking a hands-on and driven HR & Talent Specialist to support our rapid retail expansion across the UK. The role is heavily focused on recruitment for new store openings and employee relations case management, while also strengthening day-to-day HR operations. The successful candidate will play a central role in building our retail teams, ensuring smooth hiring processes, and supporting managers with people issues. This is an excellent opportunity for someone who enjoys a fast-paced environment, balancing high-volume recruitment with frontline HR casework. Responsibilities Talent Acquisition & Store Expansion • Lead end-to-end recruitment for retail teams, including planning, sourcing, interviewing, and onboarding, • Manage high-volume recruitment for new store openings, including recruitment days, assessment centres, and seasonal ramp-ups, • Partner with retail managers to define headcount needs and deliver talent pipelines on time, • Build talent pools and maintain relationships with candidates to support future growth, • Promote POP MART’s employer brand to attract strong retail talent in a competitive market Employee Relations & Case Management • Act as the first point of contact for employee queries and workplace issues within retail teams., • Support the HR Manager in handling ER cases, including performance management, absence, grievances, and disciplinary procedures, • Ensure ER cases are managed fairly, consistently, and in compliance with UK employment law, • Coach and guide store managers on people management practices to reduce ER risks HR Operations & Compliance • Maintain accurate employee records and ensure compliance with UK employment law and GDPR, • Support HR processes such as contracts, policy reviews, and audits, • Prepare reports on recruitment activity, turnover, and ER trends to support decision-making Onboarding & Engagement • Deliver onboarding programmes to ensure smooth integration of new retail hires, • Support employee engagement initiatives and assist with follow-up action planning, • Contribute to building a positive workplace culture across retail and office teams Required Qualifications • Degree in Human Resources, Business Administration, or a related field, • 3+ years of experience in HR or recruitment, ideally with exposure to both retail hiring and ER case management, • Proven ability to deliver high-volume recruitment within tight deadlines, • Solid understanding of UK employment law, particularly in relation to ER cases, • Strong communication and interpersonal skills, with the ability to influence and build trust, • Highly organised, with the ability to manage multiple priorities in a fast-paced environment, • Professional, discreet, and confident in handling sensitive information, • Fluent in English, both spoken and written Desirable but Not Essential • Previous experience in retail, hospitality, or another high-volume, customer-facing industry, • Experience supporting store openings or multi-site operations, • Familiarity with HRIS, ATS, and recruitment platforms If you are excited to be part of POP MART’s journey and believe you have the skills and passion to contribute, click Apply Now and send us your CV.

Recruitment Resourcer / Account Executive – Hospitality Recruitment Location: London Salary: Competitive + Uncapped Commission - OTE £45K Are you passionate about hospitality but tired of the late nights, split shifts, and weekend marathons? Do you want to continue contributing to the industry but in a role that offers better work-life balance, values your expertise, and lets you take your career to the next level? If so, we have the perfect opportunity for you. We are looking for a driven, hospitality-savvy professional who understands the inner workings of the industry — someone who knows exactly what it takes to run a seamless service, assemble a well-trained kitchen, and deliver exceptional guest experiences. In this Account Manager role in Hospitality Recruitment, you’ll leverage that hands-on expertise to help hotels, restaurants, and venues build high-performing teams that are as passionate about hospitality as you are. What You’ll Do: • Leverage your industry knowledge: Use your insight into hospitality to identify the best talent and match them to roles that align with their strengths and aspirations., • Conduct interviews with precision: Screen, interview, and vet candidates with an eye for the details that make them stand out. You’ll know what to look for and what questions to ask, having been in their shoes yourself., • Build long-term relationships: Establish yourself as a trusted partner for clients, becoming their go-to resource for staffing needs. Create and nurture meaningful, lasting connections., • Grow a successful recruitment desk: Focus on making high-quality placements, delivering top-tier service, and maintaining a strong reputation for excellence. What We’re Looking For: • A background in hospitality: Whether you’ve worked front-of-house, back-of-house, or in hospitality recruitment, your understanding of the industry will be key to your success., • Strong vetting and interviewing skills: You know what makes a great candidate and what qualities are necessary for excelling in hospitality roles., • Relationship-building skills: You excel in building rapport with clients and candidates alike, understanding their needs and delivering personalized solutions., • Drive and energy: You have the motivation to push forward in a competitive industry, with a passion for recruitment that allows you to thrive — without sacrificing your personal time. What You’ll Get: • Work-life balance: Say goodbye to late shifts, split shifts, and weekend marathons. Enjoy your evenings and weekends off while still working in a dynamic and exciting industry., • Personal Service Level Agreement (PSL) Account: A dedicated account to develop, nurture, and grow as you build strong partnerships with clients., • Competitive salary + uncapped commission: Enjoy a generous salary structure with the potential for significant earnings, based on performance., • Opportunity for growth: Shape and develop a hospitality desk that aligns with your strengths and interests., • Supportive team environment: Join a fun, collaborative team that shares your passion for hospitality and recruitment. Ready for a Change? If you're ready to transition out of the late-night grind of hospitality but still want to contribute to the industry you love, this is the perfect next step in your career. Come join a team that understands the value of your expertise, gives you the flexibility you deserve, and offers the potential for professional growth in a fulfilling and rewarding role. Apply today and take your career in hospitality recruitment to the next level!

Senior Development Manager - High-Quality Hotels & PBSA Central London (Office/Site Based, 5 Days a Week) Salary: Up to £100,000 + Package + Excellent Performance-Based Bonus Are you an experienced Development Manager ready to step up into a senior leadership role? We are representing a family-owned developer with a reputation for delivering landmark hotels and purpose build student accommodation projects across London and the UK. With an ambitious pipeline and an emphasis on creating unique, high-quality, customer-focused spaces, they are now seeking a Senior Development Manager to join their team in Central London. This is a rare opportunity to play a pivotal role in shaping high-profile developments while also taking on wider corporate responsibilities, helping drive best practice and performance across the business. The Opportunity As Senior Development Manager, you will: • Lead projects through every stage of the development lifecycle, from planning consent to Practical Completion., • Take charge of design, delivery, and customer experience to ensure schemes align with the company's values., • Manage relationships with funders, JV partners, local authorities, operators, statutory bodies, and contractors., • Oversee risk management, budget control, and financial reporting in partnership with the Finance Team., • Drive efficiency and innovation to balance commercial success with quality and customer well-being., • Represent the business at industry events, promoting its values and forging influential partnerships., • Play an active role in the Senior Development Team, contributing to company-wide governance and strategy., • Line manage, mentor, and develop team members, ensuring high performance and growth within the development function. About You We are looking for someone who not only excels in project delivery but also thrives in a leadership role. You will bring: • A Bachelor's degree in construction, engineering, architecture, or a related field., • At least 10 years' experience in property development, project management, or a related sector., • A strong track record in managing large-scale hospitality, residential, or PBSA developments., • Excellent leadership skills with proven experience motivating and developing teams., • Commercial acumen and the ability to manage budgets, contracts, and negotiations., • A deep understanding of planning processes, building regulations, and industry best practice., • Strong communication and relationship-building skills with senior stakeholders. Why Join? • Salary up to £100,000 per annum + package., • Outstanding performance-based bonus., • Opportunity to lead landmark hotel and PBSA projects across London and the UK., • A collaborative, family-owned environment that values innovation, quality, and long-term vision., • Senior-level responsibility with influence across projects, teams, and business strategy. If you are a forward-thinking leader with the ambition to make a real impact on prestigious, design-led projects, this is the role for you. If you would like to discuss this role further, please feel free to reach out to Vekshana directly. Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

POSITION SUMMARY In conjunction with the Casino Manager, leads and manages the Casino operations including the core functions: day to day operational activities, guest relations, maintaining compliance in all gaming rules as per SQM, and directing the performance management of the Casino Staff. Hiring Requirements: • Minimum one-year experience internally as a Senior Casino Supervisor with consistently high performance ratings. (shipboard experience preferred), • One to two years progressive supervisory experience in a casino function with resorts, cruise lines, and hotels., • Ability to make decisions based on sound judgment regarding rules and regulations., • Ability to observe and recognize payout accuracy, dealer behavior and associated activities., • Satisfactory completion of Gaming Board/Commission approved dealer school., • Ability to manage the financial aspects of a casino operation, including the successful identification of expense reduction through cost efficiencies and revenue growth through promotional and up-selling activities. Ability to manage headcount within area as it relates to and supports the business needs of the vessel., • Knowledge of principles and processes for providing customer and personal service including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation techniques., • Knowledge of policies and practices involved in the human resources function. Ability to manage the international staff in a positive and productive manner by motivating, developing and managing employees as they work. Ability to utilize and administer the disciplinary action process through coaching and counseling to improve performance or terminate employment., • Through working knowledge of computers, Internet access and the ability to navigate within a variety software packages such as Excel, Word, or related programs., • Bachelor’s degree in hospitality management, business administration or related filed from an accredited college or university or the international equivalent preferred

Finance Operations Manager | London | £60,000 - £65,000, 28 days holiday, wide range of discounts and benefits | Hospitality.

Site Catering Manager & Office Support.This role is perfect for someone with strong organisational skills, a passion for hospitality, and the drive to build relationships and deliver seamless catering experiences.As the point of contact for site-based catering, youll be responsible for sales, planni

We are now seeking a motivated and hands-on Campsite Manager to join our team and oversee the daily operations of the park. Proven experience in hospitality, tourism, or campsite/holiday park management.

As Events Sales Manager your main focus will be re-active sales, planning and coordination. All candidates applying for this Events Sales Manager role must have recently been in a similar events sales role within the hospitality industry. My client is a London contract caterer and they are currently

We're looking for a professional and self-motivated hospitality manager to independently run the day-to-day hospitality operations at a prestigious corporate site near St Paul's. Maintain cleanliness and readiness of all hospitality areas throughout the day. Experience in a similar front-of-house or

We are seeking an accomplished and highly motivated.

Are you a dynamic, experienced leader with a passion for hospitality and delivering exceptional guest experiences?.Join one of Londons leading events venues as General Manager and take ownership of a vibrant, fast-paced destination hosting everything from corporate conferences and brand activations

HR Manager - Corporate Hospitality / Real Estate - Central London -. We are on the hunt for a forward-thinking and dynamic HR Manager, with CIPD Level 7 and broad experience gained at a senior level, to join our client, a rapid-growth corporate hospitality provider based in Central London. HR functi

At The Wolseley Hospitality Group,We create Places where People feel they Belong. Why work with us as a Bar Manager?. The role of Bar Manager is to provide key operational contribution to the management team while ensuring that excellent quality and superb service are delivered to all guests.

We are looking for an experienced Front of House manager to lead our front desk operations. Previous front of house leadership experience in a co-living or hospitality environment.

Assistant Restaurant and Bar Manager. Assistant Restaurant and Bar Manager. This is a fantastic opportunity to take the next step in your hospitality career and showcase your passion for food, drink, and customer service in a vibrant, stylish, and quirky restaurant and bar.

Thriving as an Assistant Store Manager, Store Manager, or Leader in the fast-paced retail or hospitality business. Permanent - Full-TimeThis is a fantastic opportunity to join one of the UK’s leading brands as an Assistant Store Manager. Assistant Store Manager - Key Responsibilities.

Sales Manager - Wholesale - Coffee🚨. Proven sales leadership with a track record of delivering results in coffee, FMCG or hospitality. First Stage: Teams call with the hiring manager.

Daytona Sandown Park, Greater Londons leading karting venue, is recruiting for a dynamic and experienced General Manager to lead the operation and deliver outstanding service at our famous circuit.This is a diverse, hands-on role with full responsibility for managing the race circuit, hospitality se

Assistant General Manager – Luxury Restaurant Opening.Competitive + Excellent Benefits.We're working with a newly opened luxury restaurant in Mayfair, bringing together exceptional design, warm hospitality, and a bold culinary identity.With a leadership team drawn from some of London’s m

Now seeking an Assistant General Manager to help lead across our venues, driving consistency, excellence, and innovation. Assistant General Manager – Energy, Excellence & Hospitality. We are looking for a highly skilled Assistant General Manager to support the leadership of a distinctive East Lond

Proven sales experience within a luxury hotel or high-end hospitality environment. Sales Manager – Luxury 5* Hotel, London. We are seeking a highly motivated and results-driven Sales Manager to join a prestigious 5-star luxury hotel in the heart of London.

Digital Marketing Manager | Hospitality/ Restaurant/ Pub Group 12 Month FTC/ London / Hybrid £45-50k + Benefits Only two office days and week. Zones 1 to 5, Monday to Friday! Zachary Daniels are proud to be partnering with a much-loved hospitality brand to recruit a Digital Marketing Mana

Digital Marketing Manager | Hospitality/ Restaurant/ Pub Group. Digital Marketing Manager (Maternity Cover). As Digital Marketing Manager, you will:.

As Duty Manager, you’ll play a key role in the day-to-day running of the site, supporting the General Manager in leading operations and driving standards. Duty Manager – Leading One-Stop Destination Venue.

As an Assistant General Manager, you won’t just manage a team — you’ll lead a movement. The Assistant General Manager is at the core of an exciting, fast-paced catering and hospitality environment, overseeing an on-site restaurant, café, and a range of premium hospitality and events. Key Resp

Sales Manager – Branded Hospitality Operation.

Hospitality Sales & Events Manager.We have a fantastic new job opportunity for a Hospitality Sales & Events Manager who is driven and personable with previous hospitality sales experience.As a successful candidate you will play a key role in the success of a high-profile venue and be part of a wider

London, Birmingham or Manchester 3 days in the office, 2 remote The individual in this role will be responsible for executing a strategic events and hospitality marketing plan that aligns to our goals and supports our wider marketing programmes. Our events and hospitality programme needs to drive brand awareness, consideration and conversion across our target account lists – whether this is new acquisition or driving growth from our existing customer base. The person in this role will need to get under the skin of the outcomes the UK sales teams need from marketing and support on the delivery of a strategic plan. Whilst defining the KPI’s and measuring these to ensure we can track success. You will have a clear grasp on our marketing goals and objectives and execute memorable customer experiences that excite and delight • Support the Events and Hospitality Manager by being an interface into the private, public, wholesale and SMB teams., • Work across the wider marketing team to ensure our event and hospitality programmes drive our strategic objectives – working with agencies where necessary., • Ensure governance and compliance are correct for all hospitality and events., • Create clear measurement and demonstrable ROI and not be afraid to stop or pause where this isn’t achievable., • Execute world class events and hospitality experiences for our customers that drive a tangible commercial outcome., • Support on the delivery of flagship events such as the Customer Advisory Board and supporting communications wrap., • Collaborate with multiple areas of the marketing team to execute experiences that map into our strategic vertical, segment and campaign plans., • Manage the budget for the elements of the plan you will execute., • Provide results and ROI on customer activity., • Bring some brilliant creativity to what we do to enable BT to stand out in a crowded Telco marketplace., • Previous experience in planning and executing events and hospitality, • Demonstrated success in delivering impactful marketing campaigns, • Proven ability to create engaging and memorable experiences that delight customers and drive advocacy., • Ability to work with multiple senior stakeholders across different teams to deliver activity on time and within budget, • Strong collaboration across various teams to deliver targeted activity, • Highly organised and be interested in achieving a high quality of project management delivery., • Experience in evaluating program effectiveness and demonstrating return on investment (ROI)., • Skilled in managing multiple senior stakeholders across departments to ensure timely and budget-conscious delivery., • Excellent interpersonal skills with the ability to build and maintain strong working relationships., • Sound understanding of business drivers and the ability to align activities with commercial goals., • Annual on target bonus 10% (based on both personal and company performance), • BT Pension scheme; minimum 5% employee contribution, BT contribution 10%, • 25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service., • 2 weeks carer’s leave, • From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made., • Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more., • Life Assurance (4 x life cover pay), • Exclusive colleague discounts on our latest and greatest BT broadband packages, • 50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans., • My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers., • Discounted EE TV including TNT Sport and the NOW Entertainment membership., • Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc., • Volunteering days so you can give back to your local community., • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV.’, • 24/7 private virtual GP appointments for UK colleagues With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally. We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive. As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society. A FEW POINTS TO NOTE: Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us. DON'T MEET EVERY SINGLE REQUIREMENT? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.

We're looking for a strategic and detail-oriented CRM Manager to lead guest engagement and retention strategies across a collection of design-led lifestyle hotels. As CRM Manager, you'll oversee everything from database segmentation and campaign planning to automation and post-stay journeys. If you're data-driven, hospitality-minded, and passionate about personalisation at scale, this is the role for you. Key Responsibilities Design and implement CRM strategies that enhance guest loyalty, drive repeat bookings, and increase customer lifetime value. Manage and maintain a clean, segmented guest database across multiple systems including PMS, OTAs, and booking engines. Plan and deliver personalised, multi-channel campaigns (email, SMS, app) that reflect booking behaviour, preferences, and lifecycle stage. Build and refine automated journeys, from pre-arrival to post-stay follow-ups and win-back flows. Lead the ongoing development and performance tracking of the brand's loyalty programme, including exclusive offers, experiences, and partnerships. Monitor campaign performance and key CRM metrics, delivering insights and recommendations to optimise guest engagement. Collaborate with marketing, operations, and revenue teams to align communications with commercial goals. Ensure compliance with GDPR and best practice in guest data management and opt-in processes. Stay informed on emerging CRM tools, integrations, and hospitality tech trends to evolve the company's approach. What You'll Bring A degree in Marketing, Business, Data Analytics, or related discipline. 3+ years of CRM experience, ideally within hospitality, travel, or luxury sectors. Strong working knowledge of CRM platforms such as Salesforce, Revinate, Cendyn, or similar. Solid understanding of data segmentation, automation, and personalised campaign workflows. Excellent communication skills with a keen eye for tone and brand voice. Strong analytical mindset with experience using data to drive decisions and improve results. Desirable Experience integrating CRM with booking systems and PMS tools. Familiarity with guest journey mapping and omni-channel engagement strategies. Background in loyalty programme development or hospitality partnerships. TPBN1_UKTJ

My client is looking for a Sales & Marketing Manager to lead proactive sales efforts across a flagship hospitality venue in central London.

Cluster Facilities Manager Are you a proactive leader with a knack for building maintenance and a passion for the hospitality industry? Location: Surbiton with occasional travel between local sites Hours: Monday to Friday 9am to 5pm Salary: £38k to £40k plus parking, pension, employ

Catering equipment is a fundamental service that Hospitality, Catering, Events, Healthcare and many other sectors need! Think about it, they would need Clothing, PPE, Cutlery, Appliances, Tableware, Table Services, Furniture, and Commercial Kitchen Equipment plus Cleaning… Imagine a one stop

We are seeking an experienced Payroll Manager for a 9–12 month fixed-term contract to lead the payroll function of this wonderful property in the heart of London. Payroll Manager, Hospitality, London, 55k. This role will also be key in supporting and transitioning to an external payroll provid

Hospitality Manager, Up to £55,000 Benefits, London W1, Monday to Friday (Daytimes only), A Truly Amazing Corporate Company with stunning offices.We are looking for a polished and highly skilledHospitality Managerto lead and elevate the guest experience within a prestigious corporate environment in

Business Development Manager Hospitality & Catering. Were looking for a strategic, commercially minded Business Development Manager with a passion for food and hospitality. Proven experience in business development or sales (ideally hospitality or food service).

Were seeking an exceptional Sales Manager to lead the charge in crafting transformative solutions that redefine sustainability and efficiency in the hospitality sector. Were looking for a results-driven Sales Manager to accelerate the company's market expansion. SaaS Sales Manager - Hotels/Hospitali

Are you looking for your next step in hospitality management? My client operates some of the most iconic restaurants across London and the UK, and they're now searching for exceptional talent to join their busy site in Richmond. We're on the lookout for an Assistant General Manager (AGM) for this mo

Reception & Reservations Manager Premium Restaurant, Mayfair. Reception & Reservations Manager. This is a fantastic opportunity to become part of a dynamic hospitality team delivering exceptional guest experiences in a luxury dining environment.

Job Title: Business Development Manager Location: London, Kent, Essex Salary: £35K-£40K + Uncapped Commission Benefits: Fully Expensed Company Car (Hybrid), 23 days + BH, laptop, mobile, pension The Company: A leading provider of textile, hygiene, and facility services solutions. They are currently seeking a dynamic and driven Business Development Manager to join their team. This role focuses on selling bed and table linen, as well as towels, to independent hotels across London, Essex, and Kent Key Responsibilities: • Identify and pursue new business opportunities within the hospitality sector, • Develop and maintain strong relationships with independent hotels, • Present and sell our range of bed and table linen, and towels, • Achieve and exceed sales targets and KPIs, • Proven track record in new business development, • Highly organised, hardworking, and driven to succeed, • Previous experience in selling to the hospitality sector is desirable but not essential, • Excellent communication and negotiation skills, • Competitive salary between £35K-£38K, • Uncapped commission structure, • Fully expensed company car, • Comprehensive benefits package typical of a field sales role If you are a motivated and ambitious individual with a passion for sales and a desire to succeed, we would love to hear from you. Apply now to join the team and to help them continue to provide exceptional service to their clients.

Ben Whistler is a design-led manufacturer providing bespoke furniture solutions within the high-end residential and hospitality fields. Due to continued and sustained growth, we are looking for a candidate with excellent time management and organisational skills to join our talented team. Ben Whistler offers a great working environment and opportunities for career advancement. We are currently recruiting for a Sales Support and Office Manager to assist with project and sales activities, ranging from communication with clients to supporting sales schedules, quotations, and reviewing relevant documentation. This role involves overall running of the office, including management of office consumables and stationery, maintaining project and sales documentation, managing new enquiries, communicating progress to team members and stakeholders, and assisting with the flow of sales information between Ben Whistler and clients. Key Responsibilities: • Assist and support the Sales Team members., • Work alongside Key Account Managers (KAMs) to obtain required details for quotations (e.g., frame price, fabric quantity, staining/design and upholstery hours)., • Review daily general enquiries via the info mailbox and call queries, directing to relevant contacts where necessary., • Update daily deposits and balances received and allocate payments to relevant orders., • Support Key Account Managers with keeping the CRM up to date., • Weekly client quote follow-ups., • Cross-check client POs against invoices an issuing proforma’s to clients., • Document control of client project packs and setting up costing sheets., • General office duties including ordering office supplies, handling post, managing the cleaning rota and general office maintenance., • Provide support within the Showrooms as and when required. Requirements: • Proficiency in Microsoft Suite., • A high level of attention to detail., • Extremely organised and focused., • Excellent communication skills, both oral and written., • Propensity for multi-tasking., • Deadline-driven and willingness to develop operational processes., • Experience in bespoke furniture would be beneficial but not essential.

Assistant Club Manager – Club Pilates Fulham (London, UK) Salary: Competitive Are you passionate about health, wellness, and helping people transform their lives? Do you thrive in a dynamic, customer-focused environment? Club Pilates Wapping is looking for an energetic and driven Sales Manager to join our growing team. As the leading Pilates brand worldwide, Club Pilates offers premium group reformer Pilates classes in a supportive and community-driven environment. At our Wapping flagship studio, we’re building a strong team to deliver an exceptional member experience—and we’d love for you to be part of it. Key Responsibilities: • Support the Studio Manager in achieving membership sales goals and daily operations., • Drive studio revenue through proactive lead generation, follow-up, and membership conversions., • Deliver an exceptional customer experience by welcoming members, answering enquiries, and providing studio tours., • Assist in planning and executing local marketing and community events to grow brand awareness., • Ensure high standards of studio presentation, cleanliness, and safety., • Maintain accurate records in the sales and booking system (training provided)., • Motivate and inspire studio staff to hit performance targets and embody the Club Pilates culture. Requirements: • Previous sales experience (fitness, hospitality, or retail sales preferred)., • Strong interpersonal and communication skills, with a customer-first mindset., • Ability to work in a fast-paced environment, multitask, and stay organized., • Confident using phone, email, and face-to-face interactions to close sales., • Flexible schedule, including evenings and weekends as required., • A passion for fitness, wellness, and helping people achieve their goals

Events Operations Manager – Catering & Venues Salary: £40,000 – £42,500 per annum - depending on experience Location: Central London We’re seeking an experienced Events Operations Manager to join a leading catering group delivering exceptional experiences across a two prestigious London venues. This is a fantastic opportunity for a talented individual to play a key role in delivering flawless events within a premium setting. Key Responsibilities: • Oversee the planning and delivery of a range of high-profile events, ensuring exceptional client service throughout., • Manage event logistics, staffing, and supplier coordination to the highest operational standards., • Lead and motivate on-site teams to deliver seamless service and memorable experiences., • Maintain strong client relationships and support continuous improvement across event operations., • Uphold the company’s sustainability values and ensure compliance with health and safety standards. About You: • Proven experience in an operational management role within events, catering, or hospitality., • Excellent organisational and leadership skills with a hands-on approach., • Strong communication and relationship-building abilities., • Passion for delivering exceptional service and attention to detail., • A proactive, solutions-focused mindset with the ability to thrive under pressure. What’s on Offer: • Competitive salary of £40,000 – £45,000 per annum, depending on experience., • Opportunity to work within an established, high-end events team in iconic London locations., • Supportive and collaborative working environment., • Career development and progression within a respected and growing group. If you’re a driven hospitality professional with a passion for delivering outstanding events, we’d love to hear from you. Apply today with your CV to be considered for this exciting opportunity.

Technical Digital Analyst Staffordshire (Hybrid – 2x Days a Week in Office) £50,000–£55,000 THE COMPANY An industry-leading hospitality brand is seeking a Technical Digital Analyst to join their growing Digital function; this is a fantastic opportunity to own the tagging and data layer strategy across web and mobile platforms, ensuring analytics foundations are robust, scalable, and aligned with business growth! THE ROLE As the Technical Digital Analyst, you will take ownership of the tagging and data layer implementation roadmap, driving accurate and reliable data capture across all digital touchpoints. You’ll act as the central link between product teams, developers, and external partners, ensuring solutions are delivered to a high standard and fully leveraged for business insight Key responsibilities include: • Leading the tagging and data layer implementation process across websites and mobile apps, • Managing the relationship with external partners supporting GTM and data layer development, • Defining tracking requirements and working with developers to ensure accurate deployment, • Conducting regular data quality reviews, troubleshooting, and GTM container management, • Supporting digital analysts by ensuring tracking aligns with business reporting needs, • Partnering with marketing teams to optimise campaign tagging, UTM usage, and measurement YOUR SKILLS AND EXPERIENCE • Strong experience in Analytics Implementation and Tag Management (ideally Google Tag Manager/GTM), • Understanding of web technologies such as HTML, CSS, and JavaScript THE BENEFITS • £50,000–£55,000 HOW TO APPLY Please register your interest by sending your CV to Adam Osborne at Harnham via the Apply link on this page

A fine dining Italian restaurant in the heart of Mayfair is looking for an experienced and charismatic Restaurant manager to lead their team and dazzle their guests. £60,000-65,000. Assistant General Manager – Fine Dining Italian, Mayfair £65,000 | Full-time | Mayfair, London Smyth & Co are delighted to be working exclusively with a renowned fine dining Italian restaurant in the heart of Mayfair. Known for its authentic Italian cuisine, exceptional seasonal produce, and seafood-led menu, this high-profile establishment is searching for a charismatic and professional Assistant General Manager to support the senior leadership team and oversee day-to-day operations. With 100 covers and a beautiful 16-seat private dining room, the restaurant combines warm Italian hospitality with the very highest standards of fine dining service, making it one of Mayfair’s most prestigious dining destinations. The Role: As Assistant General Manager, you will play a key role in driving both the operational and financial success of the restaurant. You will be responsible for: • Overseeing the daily running of the restaurant, ensuring seamless service., • Supporting and leading the FOH team, inspiring excellence and professionalism., • Working closely with the General Manager on strategy and business development., • Managing key financial responsibilities, including P&L analysis, forecasting, and cost control., • Building and maintaining excellent guest relationships, ensuring a memorable dining experience. The Ideal Candidate: • Proven experience in a senior management role within a fine dining restaurant., • Strong understanding of restaurant finances, including managing P&Ls, budgets, and cost control., • A charismatic and professional leader with the ability to motivate and inspire., • Highly customer-focused with impeccable standards of service., • Availability to start within one month is highly desirable. What’s on Offer: • A highly competitive salary of £65,000., • The opportunity to work alongside a world-class culinary and management team., • A dynamic role in one of Mayfair’s most exclusive Italian dining destinations. If you are a hospitality professional with both operational excellence and strong financial acumen, Smyth & Co would love to hear from you.