Housing support officer jobs in United Kingdom - Page 3

Homelessness Officer Westminster Contract £30.77 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for a number of Homelessness Professionals, including Homelessness Officer, Homelessness Reviews Officer all paying £30.77 per hour limited paid via umbrella company. There is also a need for a Homelessness Complaints and Enquiries Officer paying £40 per hour limited paid via umbrella company inside IR35. Hybrid (office and home-based working as required) Westminster City Council is seeking a number of experienced Homelessness professionals to support our Housing Services team. This role will focus on delivering high-quality homelessness casework across prevention and relief duties, with particular emphasis on working with families. The successful candidate will be responsible for managing a complex caseload, ensuring statutory duties are met in line with homelessness legislation and council policies, and delivering a customer-focused service led by empathy, professionalism, and clear communication. This role is hybrid and will require working across council offices and home working in line with service needs. This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. Key Responsibilities Undertake homelessness casework across prevention and relief duties, including work with families Manage a caselo...

Intensive Housing Management Officer (FTC) When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Intensive Housing Management Officer (FTC) Location: Havering. This service does not have step free access Salary: £27,000 (Annual Equivalent) Shift Pattern: 6 month fixed term contract, 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours depending on service needs. About the Role We're looking for a Intensive Housing Management Officer to join our team on a fixed term basis to successfully rehabilitate and reintegrate our male residents back into the community. In this role, you will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents back into the community. Our Complex Needs Accommodation provides supported accommodation, bespoke person-centred care and support as well as intensive housing management services in the community for adults with specific accommodation and well-being support needs. You will play a vital role in building safe, inclusive, and thriving communities for our residents. This dynamic position focuses on delivering high-quality housing management support, ensuring our properties are maintained to excellent standards and tenancies are successfully sustained. With a commitment to professionalism, teamwork, and customer service, you will address tenancy matters proactively, providing responsive support and fostering a positive environment where residents feel secure and valued. Key Responsibilities Include: • Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary., • Carry out regular occupancy checks., • Ensure all repairs and maintenance issues are correctly reported and managed through to completion., • Enhancing personal safety, health, and security through meaningful social interactions., • Assist the management team in managing rent/charge collections, arrears, voids, and issuing warnings as necessary., • Supporting residents to sustain their tenancies and achieve financial independence., • Work with the wider team to support residents with their long term needs., • Promoting economic wellbeing and helping residents reintegrate into the community., • Complete safeguarding and other referrals where required. This role is ideal for someone who enjoys building strong relationships, approaches challenges with compassion and a non-judgmental attitude, and is motivated by finding practical solutions to support residents in achieving their goals. We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives! You will be a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships. What are looking for: • Previous experience in coordinating/delivering activities and interventions with people from different backgrounds, • Experience of working with people of complex backgrounds and/or a good understanding of the sector, • Knowledge of risk management and risk assessment, • Knowledge of license conditions and public protection, • Knowledge of tenancy management, able to share knowledge with others in the team and residents, • Understanding of the housing and social needs of people with multiple and complex needs, • The ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs., • Excellent interpersonal skills, both written and oral. Ability to form and build effective relationships and rapport with others, • Ability to influence and negotiate positive outcomes with others; Proactive in making decisions, • Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents What we Offer • 25 days (Full time equivalent) annual leave, increasing with the length of service, • Employer Pension Contribution, • Eligibility to register with Blue Light Discount Card, • Access to discounted tickets for music events, shows, sports and more, • Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work, • Training and Development, including access to courses, upskilling, and progression plans, • Employee Assistance Programme, including counselling, • Life Assurance Scheme, • Cycle-to-work scheme, • Annual Staff Awards SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Additional Information Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Job Title: Independent Living Capital Appeal Manager Contract: Permanent Salary: £47,377 Location: The Rowe, London Closing Date: 21st April 2026 Interviews: w/c 27th April 2026 About Centrepoint Centrepoint works with young people aged 16–25 who are experiencing or at risk of homelessness. We provide accommodation, health support, and life skills to help young people move into education, training, and employment so they can build independent, sustainable futures. Together with our partners, we support over 15,000 young people each year and aim to end youth homelessness by 2037. About the Independent Living Programme Centrepoint’s Independent Living Programme (ILP) is delivering 300 genuinely affordable homes across London and Greater Manchester for young people moving on from homelessness. With 50 homes already built and £23m secured, the Independent Living Capital Appeal is raising a further £27m to complete the programme. The Role The Independent Living Capital Appeal Manager will play a key role in delivering this ambitious programme. You will be responsible for helping to deliver the £27m appeal target by managing and growing a portfolio of high-value donors and grant-makers, securing five and six figure gifts, and developing a strong pipeline of new prospects. Working closely with the Head of Independent Living Appeal, you will lead the cultivation and solicitation of high-value supporters while delivering an outstanding donor experience. You will also work closely with development and programme colleagues to align fundraising with live housing developments and future pipeline opportunities. You will: • Lead and grow a portfolio of donors and prospects, securing new and repeat five and six figure gifts, • Identify, qualify and cultivate new prospects to strengthen the appeal pipeline, • Develop and deliver tailored cultivation and solicitation strategies, • Write compelling proposals, reports and donor communications, • Deliver excellent stewardship, designing supporter journeys that connect donors to the impact of their support, • Support senior leaders and volunteers in donor cultivation and solicitations, • Collaborate across fundraising and programme teams to maximise opportunities for support About You We are looking for a motivated, relationship-focused fundraiser with a strong track record of securing significant philanthropic gifts. You will bring: • Experience securing five and six figure gifts from individuals, trusts, foundations or corporate partners, • Proven ability to build and progress a pipeline of high-value prospects, • Strong experience managing and stewarding major donor relationships, • Excellent written and verbal communication skills, including developing persuasive proposals and reports, • Confidence engaging with senior stakeholders and donors, • Strong organisational and project management skills, with the ability to manage competing priorities and deliver targets, • Experience working on a capital appeal or major fundraising campaign, • 25 days annual leave, rising to 27 days, • Healthcare cash plan (dental, optical, complementary therapies), • Private medical insurance, • Income protection, • Employer pension contributions of 5% Centrepoint is committed to fairness, equality, and inclusion. We welcome applications from all backgrounds, including those with lived experience of homelessness or youth services. Apply now to play a key role in delivering Centrepoint’s Independent Living Capital Appeal and creating hundreds of new homes for young people moving on from homelessness

Butler Rose is working with one of the largest housing associations in London and the South East to recruit a Finance Officer (Accounts Payable) to support their team. Responsibilities: * Review and reconcile supplier accounts and all payments made from NHG bank accounts to ensure accuracy and iden

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Ready to apply Before you do, make sure to read all the details pertaining to this job in the description below. More about your role You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Community Safety Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible. An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld, and budgets adhered to within a customer-focused framework. Reporting into the Area Manager, you will work as part of an established team to manage our neighbourhoods. The essential criteria for this is listed below: • Social housing experience in a Housing Officer role or similar. This role is based in and around our communities with home working also included. More about you We need you to have excellent communication skills ensuring a polite and courteous manner, this is paramount to this role you won't be sat behind a desk or phone; you will be working closely with our customers and external agencies. Therefore, you should be?able to demonstrate the ability to create and maintain effective working relationships. You should have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation and procedures which can be acted upon to make informed decisions. You will need to demonstrate tenacity, resilience and attention to detail, as well a commercial approach to what you do, using your initiative and is eager to contribute towards making positive changes. Therefore, you should be able to evidence where you have introduced or contributed to service delivery improvements. You will need to be a positive motivator with the ability to support others deliver an effective service, whilst maintaining your own motivation levels working autonomously. We're looking for someone with strong verbal and written communication skills, capable of managing a busy workload with confidence. You'll be adept at prioritising tasks, multi-tasking effectively, and meeting deadlines while delivering high-quality outcomes. A basic DBS check is mandatory for this role. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: • Competitive salary, with a salary review yearly, • Pension with matched contributions up to 7%, • Excellent holiday package up to 35 days annual leave with the option to buy or sell leave, • Cashback plan for healthcare costs up to £500 saving per year, • A bonus scheme for all colleagues at 2%, • Training and development If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. xrnqpay Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Homelessness Officer London | Hybrid Rate: £30.77 per hour (Umbrella) Inside IR35 Initial Contract Length: 3 Months Working Hours: 09:00 - 17:00 (36 hours per week) Role summary An experienced Homelessness Officer is required to support a Housing Services team within a local authority setting. This role will focus on delivering high-quality homelessness casework across prevention and relief duties, with a particular emphasis on working with families. You will be responsible for managing a complex caseload, ensuring statutory duties are met in line with homelessness legislation and policies, while delivering a customer-focused service led by empathy, professionalism, and clear communication. This is a hybrid role requiring a mix of office-based and home working in line with service needs. What you will do as a Homelessness Officer - Undertake homelessness casework across prevention and relief duties, including working with families - Manage a caseload proactively with minimal supervision, progressing cases efficiently - Liaise with service users, colleagues, and partner agencies via email, telephone, and face-to-face - Accurately record and document all case activity using case management systems and spreadsheets - Ensure decisions and assessments comply with homelessness legislation, guidance, and policies - Independently manage workload and resolve queries in a fast-paced environment What you will need a...

Why not be like Alex and join us as our next Housing and Support Officer and make a difference!. I genuinely look forward to going to work on a Monday how many people can say that! Alex, Housing & Support Officer. At Transform Housing & Support, we believe everyone should live independent and fulf

Housing Register Assessment Officer Location: Epping, Essex Contract: Full-Time, Temporary (3 Months) – 37 Hours per Week Pay Rate: £19.09 PAYE / £24.44 Umbrella We are pleased to be supporting in the recruitment of a Housing Register Assessment Officer for an initial 3-month temporary assignment. This is an exciting opportunity to play a key role in delivering vital housing services within a dynamic local authority environment. Purpose of the Role As a Housing Register Assessment Officer, you will be responsible for the effective maintenance and administration of the Council’s Housing Register. You will ensure compliance with relevant housing legislation, including the Housing Act 1996 (Parts VI & VII, as amended) and the Homelessness Reduction Act 2017, while delivering a high-quality, customer-focused service. Key Responsibilities Assess housing applications in line with legislation, policy, and the Council’s allocation scheme, ensuring accurate banding decisions Interpret and apply housing law, case law, and statutory guidance Provide clear, comprehensive housing advice to applicants Support the Rehousing Team Manager in delivering an innovative and high-performing service Maintain accurate records and contribute to efficient, digitally focused processes Build and maintain strong relationships with customers, stakeholders, and partners Represent the service at meetings and user groups whe...

Overview: We’re currently supporting a Local Authority seeking an experienced Reviews Officer to provide remote support within their Housing service. This role is ideal for a confident officer who can manage statutory reviews independently in a fast-paced environment. Key Responsibilities: * Managing statutory housing reviews in line with Housing Act legislation * Reviewing homelessness decisions, suitability and housing duties * Drafting detailed and legally robust decision letters * Liaising with legal services, housing teams and external partners * Ensuring cases are progressed accurately and within statutory timescales Requirements: * Previous experience working as a Reviews Officer within a Local Authority * Strong knowledge of housing legislation and review processes * Excellent written communication and attention to detail * Ability to work autonomously in a fully remote role...

We are seeking an experienced Allocations Officer to join a local authority Housing team, with a focus on carrying out Part VI housing register assessments. This role as an Allocations Officer plays a vital part in ensuring applicants are assessed fairly, accurately, and in line with current housing legislation and local allocations policies. Key Duties and Responsibilities: Assess housing applications in accordance with Part VI of the Housing Act 1996 and the council’s allocations policy Determine applicants’ eligibility, qualification, priority, and banding status Review and verify supporting documentation to ensure accurate and lawful decisions Process new applications, change of circumstances, reviews, and reassessments within agreed timescales Provide clear written and verbal communication to applicants regarding decisions and next steps Liaise with internal teams and external agencies to obtain additional information where required Maintain accurate and up-to-date records on the housing management system Support applicants in understanding their housing options and the allocations process Ensure all decisions are compliant with relevant legislation, guidance, and equality dutiesRequirements: Previous experience working as an Allocations Officer or in a similar housing register role within a local authority or housing association Strong working knowledge of Part VI legislation and housing allocations policies Exp...

We're recruiting an experienced Tenancy Sustainment Officer to join a busy local authority housing service, supporting vulnerable residents to maintain their tenancies and prevent homelessness. This is a frontline, resident-focused role working with individuals and households at risk of tenancy failure. The successful candidate will deliver tailored support, working in partnership with internal teams and external agencies to improve outcomes, promote independence and reduce repeat homelessness. The Role - Provide intensive tenancy sustainment support to residents at risk of losing their homes, including those with complex needs. - Work proactively with individuals and households to prevent homelessness and reduce repeat presentations. - Carry out detailed needs and risk assessments, developing personalised support plans to sustain tenancies. - Support residents with budgeting, welfare benefits, Universal Credit and managing rent accounts to reduce arrears. - Work closely with Housing Options, Temporary Accommodation and Housing Management teams to coordinate support. - Assist residents in accessing external services including mental health support, substance misuse services, social care and employment support. - Manage a caseload of complex cases, ensuring accurate record keeping and regular reviews of progress. - Support residents transitioning from temporary accommodation or rough sleeping into settled housing. - Work ...

Senior Housing Officer – Housing Location: 152 Broadmead Road, Woodford Green, IG8 0AG Contract: Temporary (16 Weeks) Start Date: 20 April 2026 Hours: 36 hours per week (Full-time in the office initially) Rate: £18.85 per hour (PAYE) IR35 Status: Inside About the Role Redbridge Council is seeking an experienced and motivated Senior Housing Officer to join the Housing team on a temporary basis. You will manage a team of Housing Officers, acting as neighbourhood champions and ensuring excellent customer access to services. This is a hands-on leadership role requiring a strong focus on performance management, resident engagement, and collaborative working with internal and external partners. Please note: The successful candidate will be required to work in the office every day initially. Key Responsibilities • Lead, motivate, and develop a team of Housing Officers, • Monitor and control team budgets in line with financial regulations, • Work strategically with other departments to support neighbourhood plans, • Collaborate with asset management on investment programmes covering major works, fire safety, and decent homes, • Embed a strong cu...

Positive Employment is currently recruiting for a Facilities Officer for our client a housing association based in London. The successful post holder will support the day-to-day running of a site. Play an important role in ensuring the workplace operates efficiently, supporting staff with facilities-related requests while maintaining a safe, well-presented office environment. This role is a temporary contract initially for 5 weeks with the possibility to extend. Duties and Responsibilities but not limited to: • Managing and responding to facilities helpdesk tickets through the CAFM system, ensuring requests are logged, monitored, and resolved within appropriate timeframes., • Conducting regular office floor walks and building inspections to identify maintenance issues, health and safety concerns, or general workplace improvements., • Coordinating and intercepting deliveries, ensuring items are received, logged where necessary, and distributed appropriately., • Supporting the day-to-day operation and upkeep of the office environment, ensuring facilities remain safe, clean, and functional., • Preparing and setting up meeting rooms as required, ensuring rooms are arranged appropriately and ready for use., • Liaising with contractors and internal teams where necessary to ensure facilities issues are addressed promptly., • Supporting the wider facilities function with general op...

ASB Officer * Hourly Rate: £24.79 PAYE or £31.55 Umbrella * Location: Hybrid working (N5) * Job Type: 2x Temporary positions full time (2 months with potential extension) We are seeking 2x ASB Officers to join a large Housing Association based in N2. Day-to-day of the role: Oversee and enhance strategies to manage and prevent anti-social behaviour (ASB) and fraud within tenancies. Conduct regular reviews and audits to ensure compliance with housing regulations and standards. Investigation and Resolution: Respond to reports of anti-social behaviour promptly and effectively. Collaborate with internal housing and environmental health teams, as well as law enforcement, to find suitable solutions for each case. Evidence Gathering: Manage a caseload, collect evidence, and maintain detailed records. Conduct surveillance and install surveillance equipment when necessary. Community Engagement: Build relationships within communities through routine work and targeted engagement. Work collaboratively to address individual problems and create safer, more cohesive neighbourhoods. Support for Victims and Witnesses: Provide intensive support to victims and witnesses. Attend court proceedings on behalf of the council when required.Required Skills & Qualifications: Proven experience in an ASB role within the housing sector. Strong legal knowledge related to ASB and housing, with the capability to manage legal actions if ne...

Salary: £38,976 to £47,229 per annum Job Introduction Job Title: Homelessness Prevention and Solutions Officer Salary Range: £38,976 to £47,229 per annum Two Permanent Fulltime - 36 hours Location: 90 Putney Bridge Road, Wandsworth, London, SW18 1HR Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. We are a London borough providing a very busy statutory homelessness advice service who are looking to recruit a Prevention and Solution Officers to work with us. In this role you will work with all types of people who approach us as homeless or are about to be. They may have become street homeless, or perhaps an individual has been asked to leave home. Maybe someone is being evicted from their tenancy and cannot remain there any longer or you may find that a family must leave their home due to violence. In this role you will work proactively with individuals and families to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures set out for you to conduct your role effectively. Within the Prevention and Solutions Service, you will provide tailored advice and information to customers and provide interim accommodation where required. You will work within a hybrid model keeping a focus on the needs of our customers and supporting your work life balance . In addition to this, you will also provide a holistic approach and make the relevant referrals for clients who have complex needs that are not always immediately apparent. Your contribution and support will help those clients to stay in their current home or find a new home by delivery of key prevention techniques and options whilst managing expectations. You will enjoy partnership working, collaboration and have a keen motivation to meet objectives and importance of working towards targets. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: • To be emotionally mature and confident to work with people facing homelessness for various reasons., • Be a good listener and able to apply what you hear to the legal framework in which we work., • Be organised in your work and able to keep on top of changing priorities., • Be able to engage and work collaboratively with families and individuals who require housing assistance., • Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness., • Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard. You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or otherwise to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness by delivering services from our offices and ensuring comprehensive housing advice is available for customers, staff and partner agencies. You will carry out home visits to assess homelessness and the sustainability of the applicant’s current housing. In this role, you will need to do the following: • Prevent and alleviate homelessness by providing housing advice and options to those who present as homeless., • Conduct and review homelessness needs assessments and complete personalised housing plans to help empower individuals to sustain and secure accommodation., • Work collaboratively with various stakeholders and manage expectations., • Demonstrate an excellent customer centred approach and participate in Duty rotas., • Be able to issue out statutory homelessness decision letters aligned with Homelessness legislation in a timely manner., • Ability to take on a caseload and manage this effectively. Experience of working within a customer service, housing, or lettings service. Experience of carrying out interviews, investigations, negotiations Experience of effective record keeping, including electronically held information. Experience of working with people who are homeless or in other stressful situations. Experience of working successfully to performance targets and deadlines Excellent interpersonal skills including active listening and negotiating. Excellent communication skills including the ability to write detailed case notes and technical letters. Indicative Recruitment Timeline: Closing Date: Sunday 12th April 2026 Shortlisting Date: Week commencing Monday 13th April 2026 Interview Date : TBC Test/Presentation: A written test will form part of the interview process We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any ___ throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of ___ designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Reviews Officer London | Hybrid Rate: £30.77 per hour (Umbrella) IR35 Status: Inside IR35 Initial Contract Length: 3 Months Start Date: 1st May Working Hours: 36 Hours Role Summary A local authority is seeking an experienced professional to join their Housing Services team, focusing on statutory reviews across homelessness decisions, housing register applications, and temporary accommodation suitability. This role plays a key part in ensuring decisions are legally compliant, fair, and delivered within required timeframes, while maintaining a strong customer-focused approach. What you will do as a Reviews Officer - Complete statutory homelessness reviews, including housing register and temporary accommodation suitability cases - Ensure all decisions align with current legislation, statutory guidance, and internal policies - Manage a varied and complex caseload efficiently with minimal supervision - Liaise with service users, internal teams, and external agencies via phone, email, and face-to-face - Accurately record case activity and maintain clear, compliant documentation - Gather, assess, and analyse information to support robust and defensible decisions - Deliver clear, empathetic, and professional communication at all times What you will need as a Reviews Officer - Proven experience completing homelessness reviews (essential) - Experience with housing register and temporary accommodation suitabil...

We are excited to offer an excellent opportunity to join our dedicated Independent Living Team as a Scheme Housing Officer. You will play a key part in providing high-quality housing management and support to older residents, ensuring their needs are met while contributing to the successful delivery

ASE Recruitment are specialist recruiters in the social housing and social care sectors providing temporary staffing to work within a variety of 24 hour supported accommodation services and floating support services for Housing Associations and Charities across the Northwest, Midlands, and Derbyshire. We have a fantastic opportunity for an experienced Tenancy Sustainment Officer to work with a leading housing association in the Bolton area supporting clients experiencing homelessness, mental health, and substance misuse. Hours: 37.5 Mon to Fri Contract: Temp Rate: £13.02p/h This role is to cover shifts at our services in Bolton and Bury, shifts vary from 9 to 5 but also earlies and lates. If you are passionate, flexible and have experience and knowledge of working with clients who are experiencing substance misuse, homelessness and mental health we would like to hear from you. About the role • Delivering an outstanding housing services to vulnerable residents, • Working within the organizations aims and objectives to deliver a customer focused service, • Coordinating tenancy management and rent collections to ensure all housing management income is collected effectively, • Delivering a fair process of applications, carrying out relevant background checks and allocating properties in a professionally and efficient way, • Ensuring supported accommodation is available for use, minimizing void turnaround times If, • ·Managing all H&S and property standards and working effectively as a team to ensure they are maintained About You, • Previous experience within a tenancy sustainment role or position within a supported housing environment, • Experience of working with vulnerable or challenging adults, • Excellent verbal and written communication skills with the ability to maintain accurate records., • Ability to work independently using own initiative. We value diversity and are an equal opportunities employer, we encourage individuals of all backgrounds to apply. Passion and dedication to making a positive difference to the services we support are what matters the most to us. JBRP1_UKTJ

You may have experience in the following: Housing Officer, Support Officer, Tenancy Support Worker, Homelessness Support Worker, Supported Housing Worker, Community Support Worker, Housing Assistant, Vulnerable Adults Support Worker, Social Housing Officer, Outreach Worker, Key Worker, Supported Liv

Location: Hersham, Surrey Salary: Competitive package Contract type: Permanent,full-timerole Please note: Appointment to this role is subject to a satisfactory Enhanced Disclosure and Barring Service (DBS) check. We are on the lookout for a driven, energetic, and proactive Senior Resident Liaison Officer to take a leading role in supporting our Resident Liaison Officer team. If you enjoy working with people, building trust, are approachable, tactful, and diplomatic and if you thrive in being part of a dynamic, fast-paced environment, wed love to hear from you. As a Senior Resident Liaison Officer, you will work closely with our Resident Liaison Manager and play a key role in strengthening our day-to-day operations by supporting our Resident Liaison Officers across the business, ensuring to meet regularly, in person, to align on processes and best practices. The ideal candidate is someone with a minimum of two years of continuous experience in a Resident Liaison Officer role, as well as experience in Customer Engagement and improving Customer Satisfaction. Main Objectives of the role: • Monitor andidentifytrainingand development opportunities for the Resident Liaison Officersteam, • Support the design and implementation of the onboarding training program for the new Resident Liaison Officers, making sure everyone goes through theappropriate trainingas part of their induction, • Making sure thatnew as well as existingResident Liaison Officers across the organisation are trained and follow the companys processes in a consistent manner, • To ensure that residents have the best possible experience with PiLON, whilst making sure that project compliance andresidentssatisfaction KPIs are met, • Work collaboratively as part of the site team to deliver the required services in line with the contract requirements, following company policy and procedures, • Drive the continuous improvement of end-to-endprocesses related to clients' andresidentsinteraction Do you have what it takes? • Great communication and stakeholder management skills, collaborative approach, with a natural style that builds a strong team and network, • Ability to work at a pace and respond quickly to changing demands and priorities, • Knowledge of administration, methods of reporting and Key Performance Indicators, • A proven understanding of Customer Care with particular reference to vulnerable people is essential, • First Class communication skills; must be able to influence and communicate very confidently both verbally and in writing, at all levels, is essential, • Proactive, with the ability to deal with issues and complaints in a calm and professional manner Why work with us? Here are some of the brilliant benefits you could get as a Senior Resident Liaison Officer: • 23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service), • Up to £2,000 reward for successful recommendations?as part of our referral scheme, • Significant savings on daily shopping through our benefits portal, • A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year, • A supportive culture and a great team with exceptional talent and experience, • Trained Mental Health First Aiders support, • Annual training budget so you can focus on your personal and professional development and much more? About us: With over 20 years of success behind us, PiLON began an exciting new chapter in 2024 as part of theUnited Infrastructure Group. This growth means more opportunity, broader expertise, and long-term stability for our teams - and a stronger platform for people to build lasting careers. We specialise in planned maintenance and refurbishment within the social housing sector and are known for delivering high-quality work with care, consistency, and respect for the communities we serve. At PiLON, we dont just hire for skills - we hire for attitude, potential, and values. We actively welcome people from a wide range of backgrounds, knowing that diverse teams perform better and create better outcomes. Our commitment to inclusion is reflected in our membership of theBlack Professionals in Construction Network, supporting positive change across the built environment. If youre reliable, motivated, and looking for a role where your work genuinely matters, PiLON offers a supportive environment, opportunities to develop, and the chance to be proud of what you do every day. JBRP1_UKTJ

Salary: £38,976 to £47,229 per annum Job Introduction Job Title: Procurement & Lettings Solutions Officer Salary Range: £38,976 to £47,229 per annum One Permanent and One Fixed Term Fulltime - 36 hours Location: 90 Putney Bridge Road, Wandsworth, London, SW18 1HR Objective of role Are you someone who loves challenges, enjoys meeting people, and isn’t afraid to knock on a door or pick up the phone? As a Procurement & Lettings Solutions Officer, you’ll play a key role in transforming the lives of homeless residents in Richmond and Wandsworth by securing good-quality private rented homes for people who need them most. You will source, inspect, negotiate, and secure privately rented properties across Richmond and Wandsworth, unlocking new housing opportunities and preventing homelessness in your community. If you’re driven, persuasive, people-focused, and ready to make a visible difference, this is your chance to shine. About the Role Spotting Opportunities. You will research online listings, scan property portals, and explore local neighbourhoods to identify private landlords and agents who may be open to letting their properties to the council. Building Relationships. You will reach out to landlords and estate agents, pitch the benefits of partnering with the council, and maintain strong, positive relationships that encourage ongoing collaboration. Negotiating Deals. You will use your negotiation skills to secure properties at affordable rates, helping deliver value for money and ensuring local taxpayers’ funds are spent wisely. Offering Incentives. You will offer landlords cash incentives and support packages that make working with the council easy, appealing, and commercially attractive. Conducting Property Inspections. You will visit properties, complete compliance checks, and ensure homes meet key standards supported by full in-house training. You will work towards a professional Housing Health & Safety Rating System (HHSRS) qualification, fully paid for and delivered by the council. Travelling the Boroughs. You will spend time out and about across Richmond and Wandsworth visiting landlords, agents, and properties, using either your own vehicle (with provided parking permit) or pre-paid travel cards. Making a Real Impact. You will play a direct and meaningful part in preventing homelessness and improving the lives of residents across both boroughs. Essential Qualifications, Skills and Experience • Strong negotiation skills, able to influence, persuade, and secure great deals, • Excellent communication, both verbal and written, • Confidence in building relationships with different people: landlords, agents, colleagues, residents, • Flexibility and adaptability, you can pivot as situations evolve, • A proactive, energetic approach to problem-solving, • A commitment to delivering value and saving public money, • A willingness to learn and complete professional training (HHSRS) What’s In It For You Full training, including a paid and nationally recognised HHSRS qualification Parking permit if using your own vehicle, or fully funded travel cards The chance to work independently, shape your own schedule A varied, active, people-facing role, no two days look the same The satisfaction of doing meaningful, life-changing work A supportive team that helps you succeed, grow, and move forward in your career If you’re motivated, confident, and ready to use your skills to secure homes, support communities, and be part of a mission that truly matters, then this role is for you. Apply today and start creating housing solutions that change lives. Indicative Recruitment Timeline: Closing Date: Sunday 12th April 2026 Shortlisting Date: Week commencing Monday 13th April 2026 Interview Date : TBC Test/Presentation: A written test will form part of the interview process We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment Useful Information Richmond & Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any ___ throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of ___ designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan.

Property Procurement & Acquisition Officer Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Location: London Salary: £32,100 - £35,845? plus £3,500 area allowance Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Our client, a provider of housing solutions, is seeking a Property Procurement & Acquisition Officer to cover London. This role is ideal for a property-focused professional eager to make a meaningful impact by procuring and acquiring homes for communities. Job Objective: The Property Procurement & Acquisition Officer manages a caseload, travels to meet stakeholders, and supports procurement and acquisition targets by sourcing properties and building strong client relationships. The role also includes procurement administration, meeting performance objectives, and supporting development planning. We are seeking an experienced property professional with a background in property sales, estate agency, or residential property management. Duties and Responsibilities: • Source and acquire properties, ensuring compliance with contracts, regulations, and accessibility requirements., • Evaluate properties for suitability, including wheelchair access and case-specific needs, advising on modifications where necessary., • Negotiate terms with landlords and maintain strong relationships with stakeholders, local authorities, and agents., • Maintain accurate records, monitor performance, and report on KPIs to meet deadlines and contractual standards., • Work closely with the Special Administrator and senior management to optimise property portfolios and support urgent court cases., • Promote best practice, continuous improvement, and a positive health and safety culture across the supply chain., • Procure and acquire residential properties, drawing on estate agency and property sales experience., • Negotiate effectively with landlords, agents, and partners to secure properties on favourable terms., • Build and maintain strong relationships with local authorities, landlords, and key stakeholders., • Ensure compliance with property legislation, contracts, and company policies., • Manage and optimise property portfolios to maximise efficiency and utilisation., • Meet performance targets, KPIs, and operational objectives., • Proactive, self-motivated, and focused on continuous improvement and best practice., • 25 days annual leave plus bank holidays, • Health Membership, • Life cover, • 6-month probation period, • 4% employer and 4% employee pension contribution, • Laptop, phone, and other equipment as needed, • Employee Assistance Programme To apply: Please contact Kerrie Collett on to learn more or submit your application today.

Were recruiting on behalf of a leading contractor for a Resident Liaison Officer (RLO) to support planned maintenance and refurbishment works across social housing properties in Shropshire.

Asset and Compliance Administrative Officer. Contract: Temporary to start ASAP until 31st December 2026 Hours: Full-time The Role We are looking for a detail-oriented professional to provide vital administrative xcunqrw and technical support to Housing Maintenance and Compliance teams.

We are recruiting a proactive and organised Housing Voids & Service Promotion Officer to support our recovery, engagement and transitional housing services.

We are recruiting for a Liaison Officer Case Manager to join the responsive repairs team in a housing association. Your new role A Liaison Officer / Case Manager position providing day-to-day back-office support.

Hamilton Woods Associates are currently recruiting for a Housing Support Officer to join an organisation on an initial 3 month basis to work with families that have been referred by Local Authority for temporary accommodation. To be considered for this exciting role, please contact Bethan Hall - Ass

I am seeking a proactive and community-focused Housing Relations Officer to join a busy Customer Services team. Act as a main point of contact for residents, community groups, and key stakeholders. Provide guidance and support to community groups on governance, funding, and development opportunities

Income Officer, Rent Arrears Officer or Income Recovery Officer. Pertemps Network Group are delighted to be supporting a reputable housing provider in the recruitment of a Rental Income Support Officer to join their finance and income management team. As a Rental Income Support Officer, you will man

A community-focused housing organization is looking for a Support Officer for Social Value to ensure commitments translate into real benefits for customers and communities. You will manage the social value workstream, support procurement activities, and engage with stakeholders to maximize customer

A local government authority in Borehamwood is seeking a Rough Sleeping & Tenancy Support Officer to join their proactive Housing team.In this role, you will provide essential support to rough sleepers, helping them transition to long-term housing while delivering specialist housing advice.The ideal

Support & Progression Officers. Have experience working within supported housing settings.

A local housing organization is seeking a Housing Officer for a 3-month contract in Sutton. This role does not require housing experience and is solely office-based, with no hybrid working options.

A leading recruitment agency is looking for a Specialist Hostel Support Officer in East London. The role involves managing the daily operations of a hostel, ensuring residents receive necessary support to stabilize their housing situation.

A leading housing association in the UK is seeking a Housing Officer to deliver exceptional management services and support vulnerable customer groups.

A social housing provider in Ealing is seeking a Void Officer to oversee the end-of-tenancy process and ensure homes are ready for new customers.You will coordinate inspections, manage communications with outgoing residents, and support the re-letting process.The ideal candidate has experience in so

A professional recruitment agency is seeking a Benefits Assessment Officer in Esher to evaluate claims for Housing Benefit and Council Tax Support.

A leading housing association in the United Kingdom is looking for a Support Officer to provide high-quality support to clients in managed accommodation.

Are you passionate about making a real difference to people’s lives? As our Rough Sleeping & Tenancy Support Officer, you will join a proactive and compassionate Housing team committed to preventing homelessness and eradicating rough sleeping across the borough. The Council operates a hybrid worki

Post Title: Housing Compliance Support Officer. To provide focused clerical support to the Compliance & Strategy Team in order to ensure the team properly fulfils its legal duties with regards to: statutory and other reviews; SARS; and, complaints and ombudsman enquiries. To be able to carry out res

Focused on delivering the best possible outcomes for its communities. To do this the we need employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. As the Housing Triage Officer you will be the first point of contact for residents approaching us for housing assistance, providing early intervention and advice to prevent homelessness. Your role will be to triage all initial housing presentations, determine if we are likely to owe the household a housing duty, provide tailored advice, enter applicants to the case management system, collate paperwork and documents to assist the Housing Solutions Officer to complete homeless decisions. The role will involve dealing with the Community Housing inbox, scanning paperwork onto customers files, entering notes on the case management system, responding to queries and offering advice on housing solutions either face to face, over the phone or by email. It will be the responsibility of the post holder to ensure that all performance targets are met

The Role: As the Pre‑Construction Technical Officer, you will lead on all technical planning and pre‑construction activities, producing detailed specifications, drawings, feasibility studies and compliance checks to support planned works, regeneration, net zero programmes and major investment schemes. You'll work closely with internal teams, consultants, contractors and residents to make sure every project starts on the right footing, fully aligned with legislative, safety and quality standards. Key Responsibilities: • Produce detailed technical specifications, briefs, drawings and schedules for planned works, regeneration and net‑zero projects., • Carry out technical assessments, feasibility studies, site surveys and property inspections., • Ensure all pre‑construction documentation meets regulatory, safety and policy requirements, including Building Regulations, CDM, Asbestos regulations and the Building Safety Act., • Prepare preliminary costings, tender documents and support procurement processes., • Support the integration of Decent Homes, compliance and Building Safety Act requirements into project planning., • Maintain project documentation, H&S files, risk registers and reporting for managers., • Liaise with internal teams, consultants and contractors to ensure smooth transition from design to delivery., • Support contractor vetting for quality, safety and value., • Engage with residents and support communication during planning stages., • Champion quality, compliance and best practice across all pre‑construction activities., • Contribute to continuous improvement and development of technical standards. What We’re Looking For: • Strong technical knowledge of construction methods, building regulations and compliance requirements., • Ability to produce technical specifications, drawings and high‑quality project documentation., • Good understanding of H&S legislation, property compliance and housing law (HHSRS, disrepair)., • Excellent communication, organisational and problem‑solving skills., • Competence in Microsoft Office and construction‑related software (CAD, scheduling, etc.)., • Ability to work across multiple teams and levels, supporting collaborative project planning., • Experience in technical planning, specification writing or pre‑construction within housing, construction or asset management., • Experience diagnosing building defects and undertaking site surveys. Qualifications Required: • HNC/HND, NVQ Level 3 or equivalent technical construction qualification., • Professional membership (RICS, CIOB or similar) desirable., • Strong commitment to equality, diversity, customer service and continuous learning. This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business. Greenacre Recruitment are committed to providing employment opportunities from a diverse and inclusive candidate talent pool. We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist

Job Title: Benefits & Local Taxation Officer Location: Newham Rate: £20.38 PAYE hour Term: Temp 3 months Are you passionate about making a difference in your community? Do you thrive in a dynamic environment where your expertise can help residents navigate essential services? If so, we want you to join our team as a Benefits & Local Taxation Officer! What You'll Do: Serve our community by ensuring accurate council tax collection and benefit payments. Resolve inquiries with effective communication, minimising complaints and fostering positive relationships. Participate in service development initiatives to enhance our offerings. Uphold health and safety standards while promoting a culture of well-being and compliance. Your Role Includes: Managing customer interactions with empathy and professionalism, ensuring their needs are met promptly. Collaborating with various stakeholders and supporting corporate projects. Keeping abreast of changes in legislation and best practices in council tax and benefits. Working flexibly across service points, including home visits when necessary. Who You Are: A dedicated professional with a commitment to equality and diversity. Experienced in processing Housing Benefit and Council Tax Reduction claims. Proficient in IT systems and capable of managing data accurately. A strong communicator with excellent problem-solving skills. If you're ready to embrace a rewarding challenge and contribute to our vision of seamless customer-focused service delivery, apply now! Join us in putting people at the heart of everything we do! Apply today and make a difference! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Client Local Authority in Newham Job Title Senior Temporary Accommodation Visiting Officer Pay Rate £220 DAILY UMBRELLA Hours 36 Hours a week(Mon-Fri)9AM-5PM Duration Initial 3 month contract Location HYBRID WORKING- 3 DAYS OFFICE BASED FROM BRIDGE ROAD DEPOT, NEWHAM Description Job Purpose To carry out occupancy and property inspections across temporary accommodation within the London Borough of Newham, ensuring properties are occupied appropriately, meet required health and safety standards, and support the effective management of temporary accommodation placements. Key Responsibilities Conduct regular occupancy checks across temporary accommodation to confirm resident occupancy and identify any non-occupation or irregularities. Undertake property inspections to ensure compliance with health and safety standards, including HHSRS requirements. Record accurate visit outcomes, highlighting risks, safeguarding concerns, and property issues. Liaise with landlords, managing agents, and internal teams to address property condition issues and ensure compliance. Support the identification and investigation of abandoned or non-occupied properties, including preparing evidence where required. Respond to queries and issues raised during visits, providing advice or escalating where appropriate. Promote move-on options and provide basic advice to residents to support reduced length of stay in temporary accommodation. Ensure all activities are recorded accurately in relevant systems and contribute to performance monitoring. Work collaboratively with homelessness, procurement, and property management teams to support service delivery. Adhere to lone working procedures and follow safeguarding protocols at all times Person Specification (Summary) Experience of working in housing, temporary accommodation, or a similar front-line service. Knowledge of housing legislation, including homelessness duties and property standards (HHSRS desirable). Experience of conducting property visits/inspections and working with landlords or managing agents. Strong communication and problem-solving skills, with the ability to manage sensitive situations. Ability to work independently, manage a caseload, and prioritise workload effectively. IT literate with experience of recording accurate case notes and data. Additional Requirements Ability to travel across the borough to carry out visits. Willingness to work flexibly, including occasional out-of-hours visits if required.Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Are you in search of a temporary yet fulfilling role? Look no further! We're thrilled to offer an exciting position for our client based inNorth London who are looking to appoint a Sheltered Housing Officer for the 3 months ongoing, at the rate of £25.10 per hour umbrella Job responsibilities • Deliver a comprehensive voids management service for the organisation's permanent housing stock, ensuring properties are turned around quickly and efficiently., • Coordinate and oversee all aspects of the void process, ensuring works and lettings activities meet required quality standards, lettings policies and performance targets., • Support the implementation of the Choice Based Lettings Scheme, including arranging and conducting accompanied viewings and completing tenancy sign-ups., • Work collaboratively with internal teams and partners to minimise void periods and maximise the availability of homes for residents in housing need., • Ensure that vulnerable new tenants receive appropriate support during the early stages of their tenancy, helping them settle successfully and sustain their tenancies. About You We are looking for a motivated and organised professional who thrives in a fast-paced environment and is committed to delivering excellent customer service. You will have: • Strong verbal and written communication skills, with the ability to engage effectively with residents, colleagues and partners., • Excellent customer service and interpersonal skills, with a resident-focused approach., • The ability to work in an organised, proactive and target-driven way, managing competing priorities., • A flexible, collaborative approach, working effectively within an established team., • The confidence to use initiative and contribute ideas to improve processes and ways of working. Should your skills match the above please send through your updated CV. Eden Brown is committed to equality in the workplace and is an equal opportunity employer. Eden Brown Ltd is acting as an Employment Business in relation to this vacancy

Senior Triage Officer - Private Sector Housing West London 6-Month Contract Rate: £39-£44 per hour Overview: We are recruiting for an experienced Senior Triage Officer to join a high-performing private sector housing team in West London. This is a fast-paced triage role requiring strong decision-making and the ability to manage complex case allocation within a busy enforcement environment. Key Responsibilities: Lead on triage of incoming cases within the private sector housing service Prioritise and allocate complex and high-risk cases Support and guide junior staff within the triage function Ensure efficient workflow and case distribution across the team Maintain high standards of record keeping and complianceRequirements: Proven experience within private sector housing Strong background in triage and case management Ability to manage high workloads and make informed decisions quickly Excellent organisational and leadership skills HHSRS knowledge desirableWhat's on Offer: Competitive senior-level hourly rate Opportunity to take on a leadership role within private sector housing Gain exposure to complex enforcement casework Dynamic and supportive working environmentHow to Apply: Send your CV to (url removed) or call (phone number removed) for more information. Referral Bonus: Know someone suitable? Receive a £100 Amazon voucher for successful referrals

Triage Officer - Private Sector Housing West London 6-Month Contract Rate: £34-£40 per hour Overview: We are currently recruiting for a Triage Officer to join a busy private sector housing team in West London. This is a fast-paced triage position focused on supporting housing enforcement services through effective case handling and prioritisation. Key Responsibilities: Carry out triage of incoming cases within the private sector housing service Assess and prioritise a high volume of complaints and enquiries Provide administrative support to enforcement officers Allocate cases based on urgency and risk Maintain accurate records and case management systemsRequirements: Experience within private sector housing or a similar environment Strong organisational and time management skills Ability to handle high volumes of work in a triage setting Excellent attention to detail HHSRS knowledge desirable but not essentialWhat's on Offer: Competitive hourly rate Opportunity to gain experience within private sector housing Supportive team environment and career developmentHow to Apply: Send your CV to (url removed) or call (phone number removed) for more information. Referral Bonus: Know someone suitable? Receive a £100 Amazon voucher for successful referrals

Home-based with attendance at our Dartford estate office at least weekly and our Central London office as required (about 2 days/month) Permanent, Full-time (35 hours per week) Are you looking for an employer that understands the importance of balancing work and life and offers flexibility by allowing you to work from home? Would you love to work for a company where 95.2% of staff recently stated in an anonymous survey that they would recommend us as an employer? About CDS – CDS exists to provide, support and promote co-operative and community-led housing so that more people can live and work in co-operative ways. We are the country’s largest provider of governance, financial and housing management support to small housing co-operatives, we are small social landlord in our own right and we are innovating new routes to grow community-led housing in England. Our work is values-led, people-focused and grounded in accountability. The opportunity – As a Housing Officer, you will be a trusted, visible point of contact for residents. You’ll listen carefully to their concerns, resolve issues quickly and fairly and make sure they feel safe, supported and proud of where they live. You’ll manage a varied housing patch – from tenancy and estate management to ASB, lettings and voids – and work closely with colleagues to keep services running smoothly and ensure our residents have a good experience living in our housing. You will be known for acting on what residents tell you and following through on every commitment you make. About you – You care deeply about giving residents a great experience. You’re an excellent listener, able to communicate clearly and respectfully, even when conversations are challenging. You’re organised, reliable and keep your promises. You enjoy solving provlems, working at pace and using good judgement to get things done. You bring strong attention to detail, a commitment to following policies and procedures, are confident with IT and have the ability to manage a busy, varied workload. Whether you have housing experience or closely transferable skills, your approach, values and commitment to residents matter most. You either have a car and full driving license or can reliably travel regularly around Dartford and Bexley. Our values – We recruit and develop people who live our values every day: Unity, Trust, Intention, Impact, Collaboration, Communication and Kindness. If these reflect how you work, we’d love to hear from you. Working here – We offer genuine flexibility (hybrid working with access to our SE1 office), a supportive culture and opportunities to learn and develop alongside a competitive benefits package. Inclusion – We are working to be an anti-racist, inclusive organisation and we welcome applications from people of all backgrounds. We value challenge, learning and different perspectives in all our work. Closing date: Monday, 13th April 2026 at 8am Interviews: Thursday, 23rd April 2026 (in person at our Central London offices)