Trabajos internal communications manager en Reino Unido - Page 2

Location: London Salary: Competitive salary and package dependent on experience Career Level: Manager or Associate Manager (based on experience) Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise, diverse skill sets and next-generation technology to each business challenge. We believe in inclusion and diversity and supporting the whole person. Our core values comprise of Stewardship, Best People, Client Value Creation, One Global Network, Respect for the Individual and Integrity. Year after year, Accenture is recognized worldwide not just for business performance but for inclusion and diversity too. “Across the globe, one thing is universally true of the people of Accenture: We care deeply about what we do and the impact we have with our clients and with the communities in which we work and live. It is personal to all of us.” – Julie Sweet, Accenture CEO. Accenture’s End User Experience group consists of leading professionals who combine business and industry knowledge with technology expertise, to deliver solutions for implementing and supporting an engaged and connected workplace. Our services revolve around AI, Cloud and SaaS, transitioning clients support, collaboration and productivity environments to a modern OpEx based model while keeping a focus on security and service-oriented architectures. Taking clients on this journey often requires significant cultural change and the implementation of new ways of working. We guide our clients through this journey, working with a broad range of business stakeholders to minimise disruptions and to ensure a successfully outcome. In our team you will learn: • How to provide solutions to real world problems across a variety of industries., • How to help transform leading organisations and communities around the world., • How best to develop your skills and hone your talents within an innovative technology environment As a Workplace AI enablement Manager, you will: • Develop and deliver the organisation’s workplace AI strategy, ensuring alignment with business goals and technology roadmaps., • Lead AI enablement programmes across Microsoft 365 Copilot, Google Workspace AI, ServiceNow AI, and other vendor platforms., • Assess current workplace environments and identify opportunities for AI driven productivity, automation, and experience improvement., • Design and implement AI use cases, including intelligent assistants, workflow automation, knowledge retrieval, and predictive insights., • Drive adoption and change management, including training, communications, and user readiness activities., • Establish governance frameworks for responsible AI usage, data protection, and compliance across workplace tools., • Partner with vendors and internal teams to integrate AI capabilities into collaboration, endpoint, and productivity ecosystems., • Build value cases, ROI models, and benefit tracking frameworks for AI initiatives., • Lead workshops, discovery sessions, and executive briefings to shape AI vision and roadmap., • Support RFI/RFP responses, including AI solutioning, technical positioning, and value articulation., • Monitor emerging AI trends and continuously evolve the workplace AI strategy. We are looking for experience in the following skills: • Experience with Digital Employee Experience (DEX) platforms such as Nexthink, Lakeside, or ControlUp., • Established experience and understanding of (Intune, Workspace ONE, JAMF) and how AI enhances device experience., • Strong knowledge and firsthand experience of deploying / implementing of AI/ML concepts, including LLMs, chatbots, predictive analytics, and automation frameworks., • Associate and professional level certifications in Microsoft 365, Azure AI, Google Cloud, or ServiceNow., • Experience delivering AI focused change management and adoption programmes with MS Copilot, Google Duet, Clause Copilot, • Strong analytical mindset with the ability to identify patterns, inefficiencies, and automation opportunities., • Exceptional communication and presentation skills covering both technical and business concepts, • Strong stakeholder management and communication skills, • Experience with ITSM platforms such as ServiceNow, Jira Service Management, or BMC Remedy., • Familiarity with current digital workplace trends, e.g. cloud journeys, productivity solutions and tools, employee experience and Generative AI., • Wider complimentary skills such as AWS, Google, Azure, ServiceNow, BMC certification and SRE are desirable but not compulsory, • As a Manager there is an expectation that they must be able to: Ability to manage and mentor multiple ‘direct reports’ assigned to you. You should be able to illustrate an established track record of people leadership. Job Qualifications AI Skills • Accenture expects all of its people to utilise AI effectively in their day to day work. The following capabilities are desirable for all roles:, • Understanding of core AI concepts and how they apply within business and deli very contexts., • Proficiency in AI powered workplace tools (such as Microsoft 365 Copilot) to create, analyse, and refine content, automate repetitive tasks, summarise information, and improve workflow efficiency., • Awareness of Responsible AI principles and adherence to enterprise AI governance, standards, and approved usage guidelines., • AI Training and/or Certifications, or a commitment to ongoing learning to maintain and grow AI proficiency.

The position of Audit Manager Financial Crimes Audit, High Risk Areas resides within the Financial Crimes Centre of Excellence of the Audit Department.  Assess controls, policies, and procedures to prevent, detect, and mitigate financial crimes such as fraud, money laundering, Sanctions evasion, and bribery, and corruption.  Conduct risk assessments, review regulatory compliance, and evaluate internal controls to ensure adherence to legal and industry standards.  Collaborate with compliance, risk, and legal teams to recommend improvements and mitigate financial crime risks.  Support the development and implementation of audit programs by contributing insights and assisting with planning activities.  Participate in audit engagements across multiple areas, helping ensure audits are conducted in line with established standards and timelines.  Execute the development of Audit Planning Memorandum (APM), Process Risk and Control Matrix (pRCM), Findings Grid and Audit Report.  Complete L1 reviews/sign off on all audit activities (i.e. walkthroughs, test scripts, test results, grid, evidence uploads)  Oversee/lead audits and/or execute the follow-up of findings arising from internal audits and regulatory reviews in accordance with policy  Oversee/lead the ongoing audit communications and/or the reporting process with the stakeholders, senior management and external auditors for specific and/or overall Audit area  Contribute to audit initiatives by providing input and assisting in the design and testing of solutions, as well as supporting implementation efforts.  Lead / manage the integrated implementation of policies / processes / procedures / changes across multiple functional areas  Act as the audit lead or audit advisor to management and respective teams for area of specialization. Report on emerging trends, identifying issues and opportunities and recommending action to senior management.  Facilitate key discussions and provide thought leadership to executive audience SHAREHOLDER  Adhere to internal policies / procedures, enterprise frameworks and methodologies and applicable regulatory guidelines, contribute to the review of internal processes and activities and assist in identifying control weaknesses/failures, potential opportunities to improve operational efficiencies for their business area  Actively manage relationships with business lines/ corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements  Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank  Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required  Maintain a culture of risk management and control, supported by effective processes and sound infrastructure in alignment with risk appetite  Participate in cross-functional / enterprise initiatives as a subject matter expert helping to identify risk / provide guidance for complex situations

Omnicom Health Medical Communications About us At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation. We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals. JOB SUMMARY The role of the Associate Medical Director is to develop an in-depth understanding of the scientific and clinical aspects of assigned brands. With the support from more senior Medical Directors, the Associate Medical Director will leverage their scientific and/or clinical experience to support development of brand communications, collaborate with cross-functional teams throughout creative development, and help to ensure the scientific and medical accuracy of all relevant projects. To this end, Associate Medical Directors will also need to have a basic understanding of the key issues that their brands face. Additionally, they support/participate in new business pitches as needed and seek opportunities to continually develop strategic skill set. ESSENTIAL FUNCTIONS Knowledge/Expertise Develop depth of understanding for assigned products, related medical areas, and competitors on an ongoing basis Strategic Skills/Tools Gain more visibility with internal teams, clients, and HCPs to help meet strategic objectives of the brand Client Relationships Support the day-to-day client strategy and relationships for multiple accounts Business Development Support or lead, when appropriate, medical research and development efforts for new business pitches JOB DUTIES / RESPONSIBILITIES Knowledge/Expertise • Ensure that projects are technically accurate, audience appropriate, and meet stated objectives, • Research and develop outlines, and select references appropriate for a project, • Identify relevant congresses and provide support, • Acute attention to detail, with an emphasis on consistency and continuity Strategic Skills/Tools • Master ability to review content not just for accuracy and credibility but to determine if it is in line with product strategy, • Proactively monitor and identify relevant literature and provide point of view to internal team and clients as needed, • Demonstrate navigation mastery of key medical web tools (e.g., PubMed, clinicaltrials.gov, GlobalData, Up-To-Date), • Carefully plans ahead to ensure tasks are undertaken and time is used efficiently, • Demonstrates attentiveness to detail and strong interest in the subject; possesses ability to express ideas clearly and accurately, • Participate in proprietary workshops Client Relationships • Establish rapport with clients by participating in medically relevant interactions, • Onboard new team members, including clients new to brand team, as needed Business Development • Develop new business medical backgrounders and provide research support, • Assist in Identifying the medical “hook” forthe pitch, • Contribute to the development of pitch materials KNOWLEDGE, SKILLS, & ABILITIES Communication Skills • Develop presentation skills; begin to clearly communicate medical concepts across multiple pieces of business in a condensed, audienceappropriate way to internal cross-functional teams, • Project confidence as an expert in your assigned brands/therapeutic categories, • Communicate resourcing, support, and career growth needs to your manager, • Microsoft Office Suite, • Adobe Acrobat COMPETENCIES Management and Leadership • Look for opportunities to learn leadership skills above and beyond brand deliverables Financial Accountability • Learn to reasonably estimate the hours required for specific workflows, • Notify your account teams and/or manager when you are available to assist other teams or workflows, • Complete timesheets and submit expense reports accurately and on time Teamwork/Collaboration • Build constructive, open, and cooperative relationships with colleagues, • Work collaboratively with members of cross-functional teams to help develop and review strategic deliverables, • Adhere to the roles and responsibilities of each cross-functional team member (e.g., strategic planning, digital, creative) in order to ensure efficient workflow management, • Actively participate in and contribute to team discussions and planning sessions, • Efficiently manage assigned client workflows to ensure team deadlines are met, • Demonstrate willingness to work beyond basic responsibilities to assist your teams

Interim Corporate Policy Manager Location: South London (3 days per week on site) Rate: £400 per day (Inside IR35) Contract: 6 months Overview Panoramic Associates are supporting a public sector organisation with their search for an experienced Corporate Policy Manager to support the delivery of key strategic priorities and policy programmes. Working closely with senior leadership, this role will focus on driving forward high-profile policy initiatives, ensuring alignment with organisational objectives and external requirements. You will provide strategic oversight, challenge and expert advice on policy development, governance and delivery across a complex environment. The role also includes leading on equality, diversity and inclusion strategy, ensuring compliance with relevant legislation, and embedding best practice across policy and organisational change. Key Responsibilities • Establish and manage project teams, engaging stakeholders up to senior leadership level, • Provide oversight, challenge and quality assurance on policy development processes, frameworks and outputs, • Lead the development and implementation of equality, diversity and inclusion strategy, including impact assessment approaches, • Design and deliver engagement programmes with internal and external stakeholders, including senior partners and community groups, • Oversee procurement activity and contract management related to policy and programme delivery where required, • Support the development of a new corporate or organisational plan, including framework design and delivery approach, • Experience leading policy development and strategy programmes within a public sector organisation, • Strong understanding of equality, diversity and inclusion frameworks, including application within policy and organisational change, • Strong analytical and strategic thinking skills, with the ability to translate policy into practical delivery, • Experience managing budgets, governance structures and programme risks

Talent Acquisition Manager – Financial Services (Front Office & Corporate Functions) Are you an experienced Talent Acquisition professional with a strong track record in front‑office hiring across financial services? We are seeking a Talent Acquisition Manager to lead recruitment activity across core banking and investment business areas, including Capital Markets, Private Equity, and broader Corporate Functions. In this role, you will develop and execute high‑impact hiring strategies, partner closely with senior leaders, and act as a trusted advisor across the organisation. You will drive direct sourcing, engage passive talent pipelines, and manage high‑touch, end‑to‑end hiring processes for senior and niche roles. You will also work closely with People teams, internal communications, and employee focus groups, you will help shape the firm’s talent narrative and bring a new EVP to market. This is a highly visible, strategic role where you will influence people strategy, provide market intelligence, and manage key DEI partnerships, including leading external diversity recruitment relationships with specialist organisations. You will also lead talent programmes such as Women in Banking & Finance and other forward thinking networking events. Success in this role means maintaining exceptional direct‑sourcing performance, reducing time‑to‑offer, crafting complex compensation packages in partnership with Reward, and designing data‑driven MI that informs decision‑making across senior leadership. If you thrive in a fast‑paced financial services environment, excel at stakeholder partnership, and enjoy building innovative talent solutions with measurable impact, we’d love to hear from you.

The Business Project Manager plays a pivotal role in driving the successful delivery of cross‑functional change across Lockton Europe. Operating within the PMO Team and reporting to the Lead Project Manager, this role is responsible for the end‑to‑end management, governance, and coordination of complex business projects that support our ongoing growth, integration, and operational transformation agenda. Key Responsibilities Project Leadership & Delivery • Lead end-to-end delivery of complex, multi workstream business projects & programmes from mobilisation through to transition into BAU., • Define project scope, success criteria, outcomes and value case; manage change control throughout delivery., • Build and maintain integrated plans, roadmaps, milestones, resourcing and delivery cadence across workstreams., • Manage cross programme dependencies, sequencing and business capacity constraints; escalate trade-offs and replan recommendations., • Co-ordinate target operating model change, process redesign, and role/accountability changes to embed the new ways of working. Governance, Controls & Reporting • Establish and run project governance, including RAID, decision logs, action tracking and reporting packs., • Manage budgets, timelines, risks, issues and dependencies; provide clear options and recommendations for timely decisions., • Define and maintain benefits realisation plans (owners, baselines, measures) and track value delivery through and post implementation, driving corrective actions where needed., • Ensure project outputs meet internal control, compliance and audit requirements, maintaining appropriate evidence, approvals and traceability., • Ensure management information and reporting impacts are understood and delivered (data definitions, KPIs and agreed “single source of truth” measures). Stakeholder Engagement & Change • Act as the interface between business sponsors, SMEs, Technology teams & delivery partners., • Lead structured change impact assessments (by function, role and location) and translate impacts into actionable adoption plans., • Own the change approach across communications, training and engagement, including success measures and feedback loops to monitor adoption., • Facilitate cross functional alignment & decision-making, resolving conflicts & removing blockers., • Manage third-party suppliers/partners (where applicable) to ensure delivery to agreed outcomes, milestones and governance standards. Business Readiness, Cutover & Transition • Plan and run business readiness activities (people, process, data and controls), including readiness reviews and go/no-go recommendations., • Lead business cutover planning and co-ordination with Technology, including hyper care and transition to operational owners., • Ensure updated processes, procedures, training materials and knowledge transfer are in place prior to BAU handover. About You Essential: • Significant project management experience across business transformation., • Experience in delivering new system implementations, • Strong understanding of the insurance/reinsurance industry., • Track record delivering complex projects using both agile and waterfall methodologies., • Ability to lead and influence cross functional teams., • Excellent communication and problem-solving skills., • Comfortable with fast paced, evolving priorities. Desirable: • London Market broking or financial services experience., • Experience in Target Operating Model implementations, integrations, business transfer or new system implementations., • Familiarity with tools such as Monday.com, Jira, or ServiceNow., • Certifications such as MSP, PRINCE2, AgilePM, or Prosci.

Location: UK, London, Richmond Type: Full-time or part-time, depending on the right candidate Working pattern: Hybrid About Uptitude Uptitude helps life sciences organisations apply data and AI in ways that are practical, responsible, and ready for regulated environments. We work across strategy, delivery, data, and AI to create solutions that solve real operational, commercial, and patient-related challenges. We are looking for a Product Manager to take ownership of one of our life sciences AI tools or solutions and help shape its direction from concept through development to go-to-market. The role This role is for someone who can bring together life sciences understanding, product thinking, and AI-enabled innovation. You will own the direction of a product or solution, working across internal teams, subject matter experts, developers, and commercial stakeholders to ensure that what we build is useful, relevant, well-positioned, and aligned with the needs of the market. This is not just a delivery coordination role. We are looking for someone who can define priorities, shape requirements, connect product decisions to user and market needs, and help guide the product towards successful adoption. What you will do • Own the direction and development of a life sciences AI product or solution, • Translate market, user, client, and subject matter needs into clear product priorities and requirements, • Work closely with technical teams to guide feature development, priorities, and release planning, • Define and maintain product roadmaps aligned to business goals and market opportunity, • Help shape product positioning, value proposition, use cases, and go-to-market planning, • Act as the link between life sciences context, commercial opportunity, and product execution, • Gather and interpret feedback from users, clients, and internal stakeholders to improve the product over time, • Support pilot design, product validation, adoption planning, and launch readiness, • Ensure product thinking reflects regulatory, governance, privacy, and patient-related considerations where relevant We are looking for someone with a strong grounding in life sciences, healthcare, medcomms, psychology, behavioural science, or another patient-conscious and regulated environment, combined with experience in product management or ownership of digital solutions. You do not need to be deeply technical, but you must be confident working with technical teams and comfortable shaping technology-enabled products, ideally with exposure to AI. Essential experience • Experience in a Product Manager, Product Owner, or similar product-focused role, • Strong background in life sciences, healthcare, medcomms, psychology, behavioural science, or a related field, • Experience working with digital products, software, or AI-enabled solutions, • Ability to define priorities and turn complex needs into clear product direction, • Strong stakeholder management and communication skills, • Ability to balance user needs, commercial goals, and delivery realities, • Experience in medical communications, patient engagement, digital health, health innovation, pharma, biotech, or medtech, • Experience helping shape go-to-market strategy, product positioning, or commercialisation, • Familiarity with AI products, data-driven tools, or emerging technology in a regulated setting, • Experience in start-up, or innovation-led businesses This role would suit someone who: • Wants to own something meaningful rather than just coordinate tasks, • Can see both the strategic and practical side of product development, • Understands the realities of life sciences, healthcare, or patient-focused environments, • Is excited by applying AI to real-world challenges in a responsible and commercially relevant way At Uptitude, you will have the opportunity to shape products that sit at the intersection of life sciences, data, and AI. You will help build solutions that are not only innovative, but also trusted, usable, and grounded in real market needs. This is a chance to have visible impact in a growing business and help define how life sciences organisations adopt data and AI more effectively.

Company Background Tag is a production agency with a strong transcreation arm, with offices in London, Paris, Amsterdam, New York, Singapore and Shanghai. With over 4,000 copywriters and translators across the globe, our ‘in-market creatives’, we manage copy transcreation, translation, consultation services, copy origination, local client liaison/approvals, voiceover recordings and production: our goal is to make marketing communications work brilliantly in every market. We are also part of Tag, a global leader in Marketing and Communications services. As Tag we can offer our clients a full offering from transcreation to typesetting, production, delivery and fulfilment. We can create, manage and deliver a global campaign for our clients in every media and every market. For further information visit: The role Working closely with the Transcreation Manager and Senior Transcreation Manager, Tag’s internal production and VO teams, the TE will assist and support managing the Transcreation and Language, including translation/transcreation of scripts, press ads or digital ads, voiceover recording, as well as liaising with our in-market copywriters, translators and VO Directors. Responsibilities Overall Description On a day-to-day level manage – and take ownership of – translation and transcreation projects, ranging from long-copy translation to complex international campaigns, either working independently or with other members of the Transcreation team and other departments within Tag. Translation/Transcreation/Language adaptation management – support role • Briefing local copywriters on new global master online, TVC, print and digital to be adapted in their local languages. Briefing translators on short and long copy translation projects., • Managing and building trusting relationships with local translators and copywriters to translate, adapt copy and proofread artwork., • Under supervision of STM or TM, assessing quality of the adaptations received from copywriters. Ensuring accuracy and reliability of copy and the consistency of messaging/positioning for the brands across all media and markets., • Briefing the local copywriters on VoiceOver direction responsibilities during the VO recording stage of the project. QA check of recorded VoiceOver in a given language as well as QA check of all final language adaptations to go to production team., • Analysing files and managing translation projects on the translation portal. Liaising with the localisation team for support on file processing and translation memory management., • Liaising with internal teams to support production: VO, video, digital, print, etc. Project management • Establishing and managing project deadlines (setting and enforcing deadlines with copywriters, translators and sometimes clients) and budgets (open job numbers, prepare estimates, send/obtain POs, billing), • Abilitiy to efficiently manage multiple projects., • Understand and follow all the processes and stages independently from beginning to end, including briefing, script creation, file analysis and preparation, translation project set-up, language revision/QA, production, etc. Client management • Taking briefs from agencies/clients, ensure that all information necessary to carrying out the job is obtained., • Under supervision of STM or TM, managing local and regional client approvals as well as implementing client feedback., • Building solid relationships with different clients/agencies/colleagues with the support of STM/TM. Skills and Experience required Education: the successful candidate will have a college/university degree in related field (i.e. English, Linguistics, International Relations, Marketing, Communications, Business). A combination of education and work experience can be substituted. Experience: Minimum 1 year experience of project management/account handling within: • A communications agency (ATL, BTL, TTL and/or interactive)., • The marketing services department of an advertiser (client-side)., • Possibly a production facility or other relevant advertising industry supplier., • Translation/transcreation agency. Language skills • Perfect written and spoken English., • Advanced knowledge of another language is essential (Bilingual preferred but not necessary), • Excellent written and verbal communication, • Have a deep passion for languages and strong semantic analysis skills. Account management / Client servicing skills • Be able to work in a fast-paced multi-cultural environment., • Have a first experience working across global brands and international markets., • Be willing to learn how to speak to clients of all levels and build working relationship of trust with them, often without any or much face-to-face contact., • Be comfortable/experienced working in a creative and highly pressurised environment with tight deadlines., • Be able to think through ideas and be proactive to pre-empt problems before they happen., • Be a motivated and independent worker whilst also being able to work as part of a tight-knit but expanding team., • Be flexible – ability to service day-to-day account requirements and take on additional tasks/accounts where necessary. Project management skills • Organised, task-oriented personality, strong time management skills and the ability to efficiently manage multiple projects simultaneously is a must., • Very detailed focused in terms of language adaptation quality control/output and working within our processes to ensure central creative/transcreation brief is respected while the needs of the local language and culture are met., • Good understanding of advertising production/fulfilment processes, mainly broadcast but print and digital knowledge are a plus., • Be able to quickly develop a productive working relationship with the various teams within a portfolio of clients., • Confident use of the standard Microsoft Word, Excel, PowerPoint, Google Sheets., • Understanding of translation software and CAT tools. Profile • Passionate, • Enthusiastic team player, approachable and friendly, • Hard worker, driven and eager to progress, • Flexible, diplomatic and calm under pressure, • Extremely organized, proactive and thorough with an eye for detail, • Eligible to live and work in the UK The successful candidate will find themselves in a fast-paced multi-lingual environment in an innovative company going from strength to strength with opportunity for career advancement if they prove themselves.

We’re not just another health communications agency. We’re a multi-expertise collective of strategists, creatives, and problem-solvers - built for clients that refuse to settle. For clients ready to break through today’s complex health challenges, we’re the ones who make it happen. Fast, frictionless, and future-ready, we break down traditional communications siloes, and craft solutions that are always audience and creative-first. With the unprecedented disruption taking place in our industry today, we don’t believe in formulas: No communications stone left unturned, no opportunity wasted, just smart, integrated communications built for the modern world. Summary of Our Role As a Social & Digital Account Manager, you'll play a central role in delivering high‑quality digital and social communications for our healthcare clients. Reporting into the Head of Social & Digital, you’ll be the engine that keeps projects running smoothly, supporting day‑to‑day account delivery, shaping digital strategies, and building trusted relationships with both clients and internal teams. You’ll bring a passion for healthcare communications, a deep understanding of digital platforms, omnichannel strategies and tactics, and a proactive, solutions‑focused mindset. Over time, you’ll take full ownership of projects, develop strategic capabilities, and contribute to the evolving digital excellence of our team. The role is full-time, permanent and hybrid with 3 days per week in our vibrant London office at King’s Cross. What You Can Expect to Be Doing: Account & Client Management • Oversee day‑to‑day delivery of digital and social tactics across client programmes., • Manage digital advertising activations, tracking, and performance evaluation., • Lead social listening and insights workstreams., • Provide clear briefs and direction to junior team members while supporting their development., • Keep clients informed with regular updates, recommendations, and progress reports., • Maintain and grow relationships with both clients and third‑party partners. Communications & Content • Contribute to the strategic planning of client communications programmes., • Build knowledge of healthcare media and advise on appropriate targeting., • Develop relationships with industry experts, KOLs, and HCPs to enhance campaign impact., • Generate high‑quality content for multiple platforms and audiences including medical, client, social, and media., • Support senior colleagues in developing proposals and presenting at client meetings. Financial & Operational Excellence • Support senior team members with budgeting, forecasting, and account profitability., • Track budgets, manage invoicing, and minimise over‑servicing., • Build understanding of the NHS, global healthcare systems, regulatory codes (ABPI, PAGB, MHRA), and the pharmaceutical environment., • Stay current on healthcare industry developments and competitor activity. This Role Could Be a Great Fit for You If… • You’re an experienced Account Manager with a background in digital and social healthcare communications and have worked on omnichannel campaigns., • You’re confident using major digital advertising platforms like Google Ads Manager, Facebook Business Manager, LinkedIn Campaign Manager, TikTok Ads, and more., • You’re a strong communicator - clear, concise, and confident across written and verbal formats., • You thrive in a fast‑paced environment and can juggle multiple projects while maintaining high standards., • You’re collaborative, organised, solutions‑oriented, and eager to grow.

ABOUT VIVIENNE WESTWOOD Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values - Gaia, Quality not Quantity, Activism, Culture & Heritage - guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE The People Manager is responsible for the overall effectiveness of the People function. Reporting to the Global HR Director, the role balances strategic advice with hands-on operational leadership and accountability for a generalist People team. Working closely with senior stakeholders across the business, the role provides trusted guidance on employee relations, organisational change, workforce planning, performance, reward, wellbeing, and People operations. It also involves direct support to the Global HR Director on People priorities, complex cases, and strategic initiatives as required. The focus is on delivering consistent, high-quality People practices across the employee lifecycle within a creative organisation. This role is full time on a 1 year FTC, and based onsite at the Head Office in Battersea, London. KEY RESPONSIBILITIES Strategic People Leadership • Support the Global HR Director to shape and deliver the People strategy, acting as a senior advisor on organisational design, workforce planning, People risk, and culture., • Hold accountability for the compliant and consistent delivery of the full employee lifecycle across the organisation, ensuring robust governance of People policies and practices in line with UK employment legislation and best practice., • Ensure effective operational delivery through the People team across contracts, onboarding and offboarding, recruitment, systems, data integrity, reporting and internal People communications, maintaining clear standards, quality control and alignment with workforce plans set by the Director., • Ensure effective delivery of performance and capability frameworks through the People team, including probation management, performance reviews and performance improvement processes., • Oversee the development and delivery of in-house training programmes, ensuring alignment with business needs and capability gaps., • Manage the effective use of the LMS platform, including content creation, reporting, compliance tracking and continuous improvement., • Oversee relationships with external training providers, ensuring quality, value for money and alignment with development priorities., • Ensure accurate and timely provision of People data and reward inputs to Finance and Payroll, maintaining robust internal checks and controls within the People team., • Oversee the administration of Director-approved pay, bonus and retail commission frameworks, ensuring information provided for calculation and payment is complete and accurate., • Support and provide oversight to the People team in the management of health-related cases, including disability, reasonable adjustments, Occupational Health referrals and Equality Act considerations, ensuring fair, compliant and risk-aware outcomes., • Ensure appropriate frameworks and guidance are in place to support employee wellbeing, inclusion and health-related risk management., • Partner with Office Management on People-related risk and health and safety matters., • Ensure effective delivery of People-related support to CSR initiatives through the People Leads, including provision of workforce data, policy alignment and employee volunteering coordination., • Maintain oversight of the accuracy and integrity of People data provided for sustainability and reporting purposes., • Work closely with senior stakeholders and cross-functional leaders across the UK, EU, US and Thailand to support the delivery of People initiatives, organisational change and risk mitigation., • Lead and line manage the People team, setting clear standards, priorities and accountability, ensuring delivery aligns with strategic direction set by the Director., • Maintain full oversight of team activity and output across all People functions, providing guidance, quality control and escalation management where required., • Develop team capability across employee relations, stakeholder management and pragmatic problem-solving, balancing effective delegation with hands-on support where necessary., • Contribute flexibly to any other ad hoc tasks and projects. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • 5+ years in a senior generalist HR/People role within a complex or multi-disciplinary organisation., • Proven capability leading complex employee relations matters, organisational change, and People risk., • Strong experience overseeing the full employee lifecycle, HR operations, and People governance., • Demonstrated experience managing and developing HR/People teams, including delegation, coaching, and quality assurance., • Highly effective communicator, able to influence, challenge, and provide clear, pragmatic advice to senior stakeholders and managers., • Adaptable and resilient, with the ability to manage multiple competing priorities and respond effectively to changing business needs., • Solid working knowledge of UK employment legislation and HR best practice., • Experience overseeing reward, payroll, benefits, and performance frameworks, with appropriate governance and controls., • Exposure to immigration, right-to-work, and sponsorship processes., • Confident stakeholder manager with experience partnering senior leaders across functions and geographies., • Comfortable working with People data, systems, and reporting to inform decisions and improve capability. BENEFITS • Staff discounts, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox Discounts and Wellness Hub, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Training and hands-on experience, • Opportunities to build new skills and gain valuable industry knowledge Applications are reviewed on an ongoing basis, so we recommend applying early to avoid missing out. Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this link

About Cybanetix Cybanetix is a fast-growing UK cybersecurity specialist providing managed security, advisory, and compliance services through our Security Operations Centre (SOC) and partner-led technology ecosystem. We help organisations secure their business, people, and networks from evolving threats — with a blend of AI-augmented defence, expert analysts, and proactive service delivery. At Cybanetix, we invest in our people and foster a collaborative, supportive working environment where innovation and service excellence thrive. About the Role Due to organic growth, we are seeking a Service Delivery Manager (SDM) to join the established functional team. You will be a key figure in ensuring that Cybanetix delivers exceptional operational performance for our cybersecurity services to our clients. You will manage day-to-day delivery across client accounts, uphold service quality, drive continual improvement, and act as the primary point of contact between internal teams and customers. This role is ideal for someone with existing service delivery experience in IT services or managed security services who thrives in a technically complex and client-centric environment. Responsibilities • Lead and own end-to-end service delivery performance across assigned client portfolios., • Ensure service commitments, SLAs and KPIs are achieved and clearly communicated to stakeholders., • Coordinate across SOC operations, security engineering, support teams, and third-party partners to resolve issues promptly., • Manage customer engagement through regular service reviews, continual service improvement, escalations, and reporting., • Contribute towards continuous innovation, improvement and optimisation of delivery processes., • Support onboarding of new clients and transition from implementation to BAU., • Work with account directors and technical leads to ensure alignment between service delivery and client expectations., • Monitor service quality metrics and contribute to enhancements in delivery tooling and process playbooks. What we’re looking for Must have; • Minimum 3 years’ experience in an operational delivery role within IT/managed services., • Proven ability to manage service delivery with measurable SLAs/KPIs., • Comfortable coordinating cross-functional teams and articulating technical issues to non-technical stakeholders., • Strong analytical, organisational, and communication skills., • ITIL Foundation (at a minimum); experience with ITIL principles, incident / problem / change management, and reporting frameworks., • Resilient under pressure and adept at prioritisation., • Familiarity with ITSM tooling., • Eligibility for or existing SC clearance. Nice to have / bonus to have; • Operational delivery in cybersecurity sub-sector, • Confidence in uncomfortable and unexpected verbal and in-person communications with clients., • Experience working with security monitoring, incident response, SOC, SIEM/XDR solutions., • Experience using PowerBI What You’ll Bring • A customer-first mindset with a commitment to operational excellence., • Proactive issue resolution and escalation management., • Ability to translate complex technical information into concise status reporting., • Drive for continuous improvement and service innovation. What This Role Gives You • Competitive benchmarked industry salary., • Hybrid working model with flexibility., • Comprehensive benefits package and career development opportunities., • Being part of a highly technical, mission-driven team in a rapidly growing sector., • Access to market-leading security technologies and professional development.

Position: Senior Graphic Designer Client: Commercial Office Interiors Location: City of London Employment Type: Full-time Salary: £50,000 – £58,000 (Dependent on experience) Job Description We are seeking an accomplished and highly creative Senior Graphic Designer to join our client’s growing team in London. This is a senior-level role suited to an experienced design professional who combines exceptional creative ability with proven team leadership and people management experience. Working closely with the Pre-construction Manager, Bid Manager, and Digital & Content Manager, you will take ownership of the visual output across all pitches, tenders, proposals, and broader brand collateral. You will be responsible for elevating the quality and consistency of all creative materials while leading and mentoring junior design resource within the team. This role requires a strategic thinker with the confidence to shape and evolve the company’s creative direction, ensuring all visual communications are innovative, commercially impactful, and aligned with the company’s market-leading brand position. You will play a key role in developing best practice processes, managing design workflows, allocating work across the team, and driving high standards across all output. Fresh ideas, new technologies, and innovative approaches to graphic storytelling are highly encouraged. Key Responsibilities • Lead the creative direction for all bids, tenders, pitches, and proposal documentation, • Manage, mentor, and develop junior graphic design team members, ensuring high standards and continuous professional growth, • Oversee workload planning and allocation within the design team to ensure deadlines are met efficiently, • Collaborate with senior stakeholders across pre-construction, bid management, digital content, and business development teams, • Produce and oversee the creation of high-quality visual collateral using Adobe Creative Suite, • Ensure all documentation and digital content is innovative, visually compelling, and consistently on-brand, • Interpret complex project briefs and translate them into visually engaging and commercially persuasive presentations, • Take ownership of project timelines, proactively managing deadlines and coordinating input from internal and external stakeholders, • Continually enhance the creative direction and visual identity of all client-facing collateral, • Maintain meticulous quality control, including proofreading and final review prior to submission, • Work closely with the Digital & Content Manager to elevate online creative output, including website and social media assets, • Lead the ongoing development and refresh of case studies, team biographies, credentials packs, and standard marketing collateral, • Manage relationships with external print and production suppliers to ensure premium-quality presentation materials, • Support the business development team with standout campaign and client engagement materials, • Take strategic ownership of the company’s visual identity and brand standards, • Explore and implement new creative solutions including motion graphics, animation, video, interactive PDFs, SketchUp visuals, and digital presentation tools, • Contribute to the wider design team’s learning, CPD, and creative best practice initiatives Required Skills & Experience • Proven experience in a Senior Graphic Designer role, ideally within interiors, architecture, construction, design & build, or fit-out sectors, • Demonstrable team management and leadership experience, including mentoring or managing junior designers, • Strong experience delivering high-quality pitch, bid, and presentation documentation under tight deadlines, • Excellent creative and conceptual design skills with a strong eye for layout, typography, and visual storytelling, • Advanced proficiency in Adobe Creative Cloud, particularly InDesign, Photoshop, and Illustrator, • Experience overseeing multiple projects and managing design workflows across a team, • Strong stakeholder management and communication skills, • Exceptional written English and strong proofreading capability, • Commercially minded with a strong understanding of how design supports new business success, • Passion for innovation and continuous improvement in design standards and processes, • Confident, articulate, and highly collaborative personality

Job description – Customer Success Manager Job Title: Customer Success Manager Location: Orpington, UK (BR6 8NL) Company: Selectamark Security Systems plc Lead the Future of Customer Success at Selectamark Are you an outcome-driven professional passionate about client satisfaction, operational delivery, training excellence, and new technology? Selectamark Security Systems plc—the UK’s leading provider of forensic DNA marking, asset tracking, and command and control solutions—is looking for a Customer Success Manager to champion onboarding, project execution, training and technical sales support. You'll shape the customer journey from first engagement through long-term success, while advancing customer trust, project delivery and training standards. Why Join Selectamark? • Strategic Role: Help shape and professionalise the customer experience., • Technical Innovation: Work with cutting-edge security and communications systems., • Team Culture: Join a collaborative, mission-driven organisation., • Professional Development: Advance your career through leadership, technology, and CPD-recognised achievements. What You'll Be Doing 1. Customer Success Leadership • Own the post-sale relationship for assigned strategic accounts, ensuring client satisfaction, loyalty, and results., • Deliver a high-touch onboarding experience focused on measurable crime prevention, asset recovery, and community safety outcomes., • Create and manage customer success roadmaps tailored to public sector and corporate objectives. 2. Project Management & Deployment Oversight • Lead the deployment of SelectaDNA, BikeRegister, asset tracking and command-and-control technologies, coordinating all operational phases from kick-off to impact measurement., • Champion the use of the SARA Model (Scanning, Analysis, Response, Assessment) in project planning—aligning security deployments to structured problem-solving best practices used across UK policing., • Manage project documentation, timelines, risk mitigation, and communication between internal teams and external stakeholders. 3. Training Delivery & Enablement • Design and deliver CPD-accredited customer training programmes, enhancing client competence and confidence with Selectamark’s product suite., • Serve as the CPD Training Champion—maintaining compliance with Continuing Professional Development standards and promoting recognised educational value to clients., • Build scalable on-boarding toolkits, training modules, and quick-reference materials for police forces, councils and enterprise clients., • Develop "train-the-trainer" programmes to ensure wide and sustainable internal adoption within client organisations. 4. Technical Sales Support • Act as a trusted technical advisor to Sales and Marketing teams during solution design, particularly for forensic marking solutions, asset tracking technologies, and command and control communications platforms., • Translate technical features into clear operational advantages for policing, security, and commercial settings., • Assist with solution scoping and demonstrations to ensure customer expectations are met and exceeded. 5. Customer Health Monitoring & Growth Enablement • Track customer success metrics (NPS, CSAT, usage engagement) and lead Quarterly Business Reviews (QBRs) for strategic accounts., • Proactively identify up-sell, cross-sell, and renewal opportunities through deep relationship management and outcome achievement., • Drive customer advocacy initiatives, enabling customer success stories, referrals, and public case studies. Who You Are • Customer-Focused: Proven success in customer success management, technical account management, or project delivery., • Experienced Project Manager: Skilled in structured, phased project rollout—ideally with knowledge of the SARA model or similar., • Training Expert: Strong background in training delivery, ideally with CPD-accredited or professional-standard training program experience., • Technical Communicator: Confident handling discussions around security technologies, tracking systems and SaaS platforms., • Organised & Resilient: Highly structured in approach to customer engagements and adaptable to dynamic client environments. What We Offer • Competitive Salary: £45,000 - £50,000, depending on experience., • Benefits Package: 23 days holiday, company pension, and continued training opportunities., • Exciting Growth: Be part of Selectamark’s UK expansion across security and asset protection markets. About Selectamark With 40 years of innovation, Selectamark Security Systems plc is a trusted leader in forensic property marking, crime prevention, and asset registration. Working with UK Police Forces, Local Government and Enterprise Leaders, we remain committed to security excellence and technology innovation. How to Apply: If you are ready to take your customer success career to the next level and join a company that values innovation, integrity, teamwork and excellence, please submit your CV to . Application Deadline: 1 May 2026 (earlier applications will be prioritised) Applicants must have the right to work in the UK. Sponsorship is not available for this role. Proof of eligibility to work in the UK will be required as part of the recruitment process. Selectamark Security Systems plc is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Selectamark Security Systems plc and help us create a safer world through innovative security solutions! • Connect with Us: Stay updated on our latest news and opportunities by following Selectamark Security Systems plc on LinkedIn.

Customer Service Assistant - B2B Drinks Platform – London – Up to £37,000 plus package This is a rare chance to join an ambitious B2B drinks-industry startup at the very beginning—giving you the opportunity to fast-track your career, shape your role, and grow as they disrupt the UK drinks trade with an innovative, profit-boosting platform. We are looking for a Customer Service Assistant who will be first point of contact for all suppliers and buyers across the business. The Customer Service Assistant will manage day-to-day enquiries, manage customer satisfaction, problem solving and supporting the loyalty with partnering businesses. This role will be 5 days per week in the West London office. What this business offers: • A competitive salary and performance-based bonuses., • Opportunities for professional development and career growth., • The chance to work with globally recognized brands in an exciting and dynamic industry., • A collaborative and supportive work culture. Customer Service Manager responsibilities include: • Support the onboarding of new buyers and customers, ensuring they have the information and guidance they need., • Handle day-to-day customer service enquiries via phone, email and system platforms., • Process orders accurately and efficiently, ensuring customers receive the right products on time., • Assist in maintaining customer service metrics and updating internal systems., • Gather customer feedback and flag trends or issues to the Customer Service Manager., • Work closely with sales, operations and supply chain teams to resolve queries., • Help monitor stock, deliveries and order flows to support a smooth customer experience., • Contribute to continuous improvement by suggesting ways to enhance processes and communications. The Ideal Customer Service Manager candidate: • Experience in customer service, administration or a support role within B2B, FMCG, drinks, hospitality or retail (preferred, not essential)., • Excellent communication skills with a friendly, professional and proactive approach., • Strong attention to detail and ability to manage multiple tasks at once., • Comfortable using CRM systems, email platforms and spreadsheets., • Team player who enjoys working collaboratively with other departments., • Positive attitude, willingness to learn and passion for helping customers. If you are interested in having a chat about this role, please forward updated CV’s to COREcruitment are experts in recruiting for Hospitality, Catering, Leisure, Retail, FM, Property and Construction sectors. We currently have over 1350 live roles across the UK, Middle East, Europe, Africa, North & Central America and South East Asia. To view other great opportunities please check out our website or call us on +44 207 790 2666 for a confidential chat about upcoming opportunities. Likewise, if you are looking to recruit then we would love to hear from you. Follow COREcruitment on your favourite social networks - Facebook, Twitter, LinkedIn and Instagram

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Assistant Manager – PB Governance and Business Support at Emirates NBD, your role is to support the PB Governance Senior Manager in delivering the Private Banking governanceframework across the business, aligned to FCA/PRA expectations and internal policies. Key Responsibilities • Track and drive completion of governance actions, ensuring clear ownership, deadlines,evidence, and escalation of overdue items., • Produce and maintain management information (MI) and dashboards for senior management andgovernance committees covering key risk and conduct themes, incidents, complaints, breaches,and control performance., • Assist with embedding Consumer Duty (including outcomes monitoring, MI quality, andgovernance evidencing) within Private Banking Departmental activities., • Support conduct risk oversight, including identification of emerging risks, thematic insights, and review of relevant management information., • Coordinate regulatory and policy compliance activities for Private Banking, including attestations, policy reviews, and annual governance calendars., • Partner with 1st line teams (front office, business support, operations) and 2nd line (Compliance, Risk) to ensure effective oversight and issue resolution., • Support oversight of operational risk processes, including risk and control self-assessments (RCSAs), control testing coordination, key risk indicators (KRIs), and incident reporting governance., • Assist with governance of client outcomes and service quality, including review of complaints trends, root cause analysis, and remediation tracking., • Assist in maintaining the governance document suite (terms of references, policies/standards mapping, standard operating procedures) ensuring version control and audit readiness., • Support in coordinating reviews of new or changed products, propositions, and distribution activity from a governance and conduct perspective (as applicable to the operating model)., • Support oversight of financial crime governance in Private Banking (e.g., KYC/CDD quality themes, periodic review adherence, trigger event reviews, PEP/high-risk client controls) through MI and actions tracking., • Contribute to internal audit and compliance assurance activity: prepare evidence packs, coordinate responses, and track actions to closure., • Assist with regulatory change impact tracking relevant to Private Banking and support implementation governance (including stakeholder mapping and reporting)., • Ensure governance outputs meet good practice standards (clarity of decisions, rationale, challenge captured, consistent evidence trails)., • Support training and communications to improve awareness of governance requirements, controls, and responsibilities across Private Banking Department., • Identify process improvements to streamline governance operations (e.g., MI automation, action tracking enhancements, pack standardisation)., • Ensure adherence to data protection, confidentiality, and information security requirements when handling client/business data. Skills and Experience • University degree at a minimum., • Professional qualifications in Governance, Risk or Compliance is desirable., • Experience in private banking, wealth management, or retail banking governance/controls (1st line and/or 2nd line), • Good understanding of FCA conduct expectations (including Consumer Duty), operational risk, and governance best practice, • Strong MI capability (Excel/PowerPoint; Power BI or similar desirable) with ability to turn data into clear insight and actions, • Excellent command of written and spoken English, • Excellent interpersonal and verbal skills There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

London | Hybrid | Competitive Salary At Fifosys, we are proud to be ranked among the top 10 Managed Service Providers globally, and we are continuing to grow! We are seeking a hands-on, operational professional to play a pivotal role in our commercial engine. You’ll be responsible for ensuring accurate procurement, billing, provisioning, and commercial administration across the entire procurement lifecycle, from quoting and ordering through to invoicing, provisioning, and audit support. You’ll be a key link between Sales, Finance, Delivery, and Vendors, helping to ensure revenue accuracy, smooth operations, and an excellent customer experience. We are also actively embedding AI and automation tools across the business, so you’ll be part of a team driving greater efficiency, accuracy, and scalability. The Role Autotask & Commercial Systems • End-to-end administration of Autotask (opportunities, procurement, contracts, billing, and vendors), • Maintain dashboards, views, and reporting for commercial visibility, • Manage licence and contract accuracy, including Microsoft 365 / NCE reconciliation Billing & Vendor Management • Manage accurate monthly billing for communications and services, • Raise purchase orders and manage hardware and service ordering, • Support vendor price changes and customer communications, • Build strong working relationships with key suppliers Provisioning & Issue Resolution • Manage telecoms provisioning (e.g. Gamma or equivalent), • Support migrations, regrades, and issue resolution, • Act as a liaison between vendors, customers, and internal teams Projects, Procurement & Sales Support • Provide procurement and commercial support for client projects, • Obtain competitive quotes and ensure projects are commercially ready, • Validate costs, licences, and materials using Kaseya Quote Manager Contracts, Records & Finance Alignment • Maintain accurate records for contracts, renewals, and subscriptions, • Ensure documentation is audit-ready and compliant, • Support month-end reconciliations and billing alignment between Autotask and NetSuite, • Assist with revenue control and variance investigation What we are looking for Essential • Experience in a Procurement or Commercial Admin role within an MSP or IT services environment, • Hands-on experience with Autotask, • Strong experience managing billing cycles, vendors, and contracts, • Excellent attention to detail with strong numerical skills, • Confident working across Sales, Finance, and Technical teams Desirable • NetSuite experience, • Microsoft 365 / NCE licensing knowledge, • Kaseya Quote Manager experience, • Telecoms provisioning experience (Gamma or similar) Personal Attributes • Highly organised and able to juggle multiple priorities, • Proactive problem-solver with a commercial mindset, • Strong communicator, written and verbal, • Comfortable in a fast-paced, evolving environment Our Benefits • Competitive salary, based on experience, • Hybrid working (3 days office / 2 days remote), • Company sick pay, • Enhanced maternity and paternity pay, • Electric car scheme, supporting sustainable travel choices, • 25 days annual leave + bank holidays, • Pension scheme, • Private healthcare & wellbeing support, • Training and development opportunities, • Exposure to AI-driven transformation and automation projects, • Regular social events and team activities help build real connections, • The chance to grow with a high-performing MSP during an exciting phase of scale and acquisition About Fifosys Founded in 2001, Fifosys delivers premium managed IT services to organisations across a wide range of industries. We’ve held ISO 27001 certification continuously since 2013 and are recognised as a leading UK MSP through the Channel Futures MSP501 rankings. Over the last five years, we’ve achieved strong organic growth, supported by strategic acquisitions with further growth plans ahead. We’re proud of our people‑first culture and our commitment to quality, accountability, and collaboration. Interested? If this sounds like the right opportunity for you, we would love to hear from you.

💎HEALTH & SAFETY MANAGER 📌LONDON ✨MIXED-USE PORTFOLIO 💥HYBRID We are seeking a proactive and knowledgeable Health & Safety Manager to support a property management division across the South of England. This is an exciting opportunity to join a specialist Health & Safety team that provides expert guidance across Health & Safety, Environmental Management, Fire Safety, Emergency Planning, and risk management within an array of commercial and residential assets. The team works closely with operational colleagues and clients to ensure not only statutory compliance, but also the development of robust, practical risk management strategies that demonstrate strong leadership and engagement. Through services such as statutory compliance audits, system gap analysis, risk assessments, and pragmatic advisory support, you will help reduce risk and improve operational standards for stakeholders. YOUR RESPONSIBILITIES... • Develop supporting documentation to assist with incident management and general H&S queries., • Act as a point of escalation for site teams on a wide range of H&S matters., • Attend and assist with site investigations where appropriate, escalating to the wider H&S team when required., • Conduct desktop audits of statutory compliance and support site teams in achieving required standards., • Analyse and interpret H&S data to identify trends and support continuous improvement of management systems., • Support internal, external, and client reporting requirements., • Assist with the review and coordination of H&S policies and procedures., • Help coordinate the Senior Operational Risk Committee., • Interpret H&S procedures to provide clear and consistent guidance to both central and site-based teams., • Maintain and manage the company intranet system for H&S documentation., • Manage the ISO 45001 document control register., • Support internal communications including newsletters and knowledge sharing alerts., • Assist in maintaining certification to ISO 45001 and ISO 14001. IDEAL SKILLS & EXPERIENCE... • Minimum 3 years’ operational Health & Safety experience in a similar role., • Strong understanding and practical application of H&S principles and best practice., • Experience working in a fast-paced H&S environment., • Ability to troubleshoot and resolve a wide range of H&S issues., • Strong Microsoft Office skills, including PowerPoint., • Excellent verbal and written communication skills., • Ability to work collaboratively within a team and build strong working relationships., • Strong organisational skills with the ability to multitask and prioritise under pressure., • High level of attention to detail and professionalism., • Ability to exercise confidentiality and discretion., • A proactive, flexible and positive approach to work., • Experience in property management or facilities maintenance would be advantageous. Essential Qualifications • NEBOSH General Certificate, • IOSH member 👉Salary upto £45,000k with car allowance upto 15% of salary If this is of interest, please send your CV to

Job Title: Customer Service Manager\nLocation: West London\nCompany: Leading New Build Residential Developer\n\nAre you an experienced Customer Service professional with a passion for delivering exceptional homeowner experiences? We are an ambitious and growing new build developer based in West London, seeking a proactive and highly organised Customer Service Manager to lead our aftercare function and ensure our buyers receive a first-class service from completion onwards.\n\nAbout the Role\n\nAs Customer Service Manager, you will take ownership of the customer journey post-completion, managing all aftercare activities and ensuring that our homes – and our service – meet the highest standards. You will act as the key point of contact for homeowners, subcontractors, and internal departments to resolve defects efficiently and professionally.\n\nThis is a pivotal role within the business, reporting directly to senior management and helping to shape and improve our customer care strategy as we continue to grow across West London.\n\nKey Responsibilities\n\n * \n\n Manage the end-to-end customer service process from legal completion through to the end of the defects period\n\n * \n\n Oversee and respond to customer queries, ensuring timely and satisfactory resolution\n\n * \n\n Coordinate subcontractors and suppliers to address defects and remedial works\n\n * \n\n Conduct home demonstrations and customer handovers where required\n\n * \n\n Monitor and report on customer satisfaction, KPIs, and performance metrics\n\n * \n\n Ensure compliance with NHBC or equivalent warranty provider standards\n\n * \n\n Maintain accurate records of all communications and remedial actions\n\n * \n\n Work closely with Site Managers, Construction, Sales, and Technical teams to resolve recurring issues and drive continuous improvement\n\n * \n\n Manage and develop a small customer care team (where applicable)\n\nAbout You\n\n * \n\n Proven experience in a Customer Service Manager or Senior Coordinator role within a new build residential developer or housebuilder\n\n * \n\n Strong understanding of the defects management process and warranty obligations (e.g., NHBC)\n\n * \n\n Excellent communication and conflict resolution skills\n\n * \n\n Highly organised with strong administrative and IT skills\n\n * \n\n Ability to manage multiple developments and prioritise effectively\n\n * \n\n Customer-focused mindset with a calm and professional approach\n\n * \n\n Full UK driving licence required\n\nWhat We Offer\n\n * \n\n Competitive salary\n\n * \n\n Car allowance or company vehicle\n\n * \n\n Performance-related bonus\n\n * \n\n Pension scheme\n\n * \n\n Opportunity to join a growing developer with real career progression potential\n\n * \n\n Supportive and collaborative team culture\n\nIf you are passionate about delivering high-quality homes and outstanding customer service, and you’re ready to take the lead in shaping the homeowner experience, we would love to hear from you.\n\nApply now with your CV and a brief covering statement outlining your relevant experience

Job Purpose RICS Registered Valuer with a minimum of 3 years experience at Associate level to undertake Red Book valuations for various purposes including secured lending. To undertake rent reviews and lease renewals on commercial properties including offices, industrial and retail. The employee will be an important part of the Professional Team which comprises other Chartered Surveyors and Graduates with specialist knowledge in the following disciplines: Valuation, Lease Advisory, Rating and Leasehold Enfranchisement. Role Dimensions Financial data (budgets etc) Each fee earning member of staff has an annual financial target which would be set based on the employee’s experience and ability. Total number of employees for whom you have line responsibility None initially, however there are junior members of the team who learn by way of shadowing senior members. As part of the Professional team, you will play your part in mentoring the junior members of staff, helping with their preparation for the APC and assisting them as they develop into Chartered Surveyors. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their reports and develop new business. The majority of work will involve property situated in South-West London. In some cases, it is necessary to travel outside this geographical area, for example as part of a portfolio valuation. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Opportunities arise from time to time to take on extra responsibility in certain areas ancillary to our core business e.g. APC / Graduate Counsellor, Sustainability Team, Complaints Handling, Anti Money Laundering, IT Committee etc. Key responsibilities Client Management is a key component of this role. It is imperative that both existing clients and potential clients are provided with a prompt and professional service which promotes the Department, Division and ultimately the Firm. Keeping clients abreast of inspection dates and progress of their reports are core components of this position. Responsible for Fee and Cost Management quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and liaise with Clients and Accounts to ensure bad debts are kept to a minimum. Business Generation for the Department and firm as a whole which involves social interaction with potential clients, Bank managers, solicitors, accountants etc. The firm also holds numerous social events during the year where you are asked to invite some of you own Clients and host them on the day. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, so ensuring good practice and consistency for the department and Company is achieved. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of the same. Communications & working relationships Internal • Line manager – for support and to monitor progress, • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals – comparables, market knowledge and negotiation Key performance indicators Financial – e.g. income, profit margins, debtor days, billing times • Service standards – e.g. up to date knowledge of client needs, • Departmental targeted income Compliance and Administration Evidence of following the administrative procedures that may include: • Debtor days/billing times, • 100% reports in standard format, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed) Personal Development Development plan in place • Evidence of behaviours as described in Section 7, • Attendance at courses relevant for RICS CPD, • Any additional training deemed necessary, • Assist in the training of OTA / junior staff members as required Person specification Knowledge, skills and experience required: Qualifications MRICS, RICS Registered Valuer with minimum 3 years PQE experience is essential Knowledge • Chartered Surveyor with relevant experience of Valuation is essential., • Able to demonstrate an up to date knowledge of professional matters such as the Red Book is essential, • Previous experience of independently undertaking rent reviews and lease renewals is essential., • Able to demonstrate knowledge of potential new markets appropriate to their region / town (desirable), • Able to demonstrate knowledge of current legislation that affects the building, development, marketing and letting of commercial space(desirable), • IT literate, with an ability to use IT as tool to support work, through effective use of databases, websites, in-house templates is essential. Experience • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs (desirable), • Experience of the relevant commercial markets (desirable) Skills • Ability to solve problems effectively and creatively., • Time management able to organise and manage time effectively., • Report / letter writing to produce readable grammatically correct written reports and letters which are clear, logical and persuasive. Behaviours • Influencing clients and applicants to achieve positive outcomes in relation to proposals and working relationships., • Persuasiveness to understand the needs of the client / audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action to recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity to demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy ensures that activities and task are handled correctly and completed on time., • Adapting to change ability to respond constructively, enthusiastically and flexibly to changes in team, market and work., • When undertaking site visits these might not be accessible via public transport and therefore access to transport will be required. SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW

MAIN AREAS OF RESPONSIBILITY\n\nReporting to the Apprenticeship Manager you will be responsible for:\n\nActing as the first point of contact for apprenticeship queries, training providers and internal stakeholders\n\nHelping promote apprenticeship opportunities internally and supporting recruitment and upskilling initiatives across the Harris Federation\n\nProviding support to manage the Harris Federation apprenticeship levy, tracking costs, progress and compliance with funding requirements\n\nOrganising and promoting Apprenticeship events and information sessions across the Federation and academy sites, supporting senior leaders in promoting apprenticeships and recruiting future apprentices\n\nSupporting internal and external marketing for apprenticeship activities as part of wider employer branding and promoting engagement events to increase awareness and understanding of apprenticeships\n\nFacilitating an apprenticeship network and supporting development opportunities such as award nominations\n\nMaintaining and advising on safeguarding compliance, including neuro‑inclusion, in alignment with the Ofsted framework, especially for under‑18 apprentices\n\nSupporting the Apprenticeship team with projects focused on implementation, procurement, quality assurance and evaluation to expand levy use or facilitate levy transfer\n\nWorking with the marketing team to create marketing materials, update the Apprenticeship SharePoint, produce event leaflets and share internal communications promoting Apprenticeship programmes\n\nWHAT WE ARE LOOKING FOR\n\nWe would like to hear from you if you have:\n\nThe ability to establish a new role in the Harris Federation and work collaboratively with key stakeholders to deliver successful apprenticeship programmes\n\nStrong project management skills with experience of complex projects with multiple stakeholders\n\nExperience of working across a large organisation, developing and delivering initiatives and maintaining stakeholder relationships\n\nThe ability to travel to Federation academies in and around London and Essex as required\n\nExperience of managing a Learning Management System within the FE sector and working with the third-party service provider to ensure the platforms are user friendly and up to date\n\nSupporting with tracking of tickets within the learning management system and working together with the third-party service provider to resolve any issues and ensuring the platform is fit for purpose\n\nExperience of ILR monthly declaration and its analysis using various MIS platforms\n\nFor a full job description and person specification please download the Job Pack.\n\nAPPLYING FOR THIS POSITION\n\nIf you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.\n\nBefore applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.\n\nWhen applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application. \n\nA reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.\n\nOUR VISION & VALUES\n\nOur vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.\n\nWe know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.\n\nIMPORTANT INFORMATION\n\nSafeguarding Notice\n\nThe Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.\n\nEqual Opportunities\n\nThe Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.\n\nWORKING WITH US\n\nThe founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.\n\nWe now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.\n\nAs a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.\n\nOur work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.\n\nTo discover more about our culture, ethos and what it is like to work here, visit the page

TITLE: Network Services (NS) Product Intern DEPARTMENT: Product Strategy REPORTING TO: Senior Product Manager OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? As a Product Intern – Network Services, you will play an active role in supporting the product lifecycle of IPC’s connectivity and network product solutions. You will collaborate closely with Product Owners, Sales, and relevant internal teams to accelerate customer adoption of the Network Services products. You may also: Product Lifecycle Support (Network Services) • Contribute to market analysis for network services portfolio, including connectivity, low latency trading networks, market data, and infrastructure services., • Support the definition of product requirements, technical feature scoping, and roadmap planning for Network Services., • Conduct market and competitor research to support product positioning and future improvements., • Assist in building and maintaining product information, supporting improvements to documentation, processes, and systems. Sales Enablement • Assist in developing and maintaining product-focused sales materials, including product overviews, feature summaries, and value proposition documents., • Support the creation and maintenance of internal product briefs to help the sales team understand key capabilities, differentiators, and target use cases., • Translate product features and updates into customer-facing messaging to support customer adoption. Go to Market (GTM) • Support GTM deliverables required for Network Services product launches., • Track and help deliver materials such as product briefs, customer FAQs, sales enablement decks, and pricing structures., • Contribute to the preparation of internal processes within Salesforce and other platforms to support product readiness., • Liaise with Marketing, Legal, Security, and Operations to ensure every GTM element is aligned and completed. Cross Functional Collaboration & AI • Proactively identify opportunities to leverage AI tools or automation to improve team processes, workflows, or efficiency, and share recommendations with the team. Work closely with: • Sales /Sales Engineering, • Network Operations / Customer Outcome, • Marketing, • Exchange Compliance & Reporting, • Legal & Compliance How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Bachelor’s or Master’s degree in progress., • Advanced English language skills., • Understanding or strong interest in financial industry technologies., • Strong communication and organization skills (leading small meetings, driving objectives, tracking initiatives)., • Demonstrated ability to leverage AI tools to support research, content development, analysis, or process improvement., • Exposure to using AI applications and data management techniques to improve information accuracy and workflow efficiency is desirable., • Previous experience supporting a product introduction or market launch is a plus., • Strong analytical skills and ability to work in fast-paced and multi-disciplinary environments. Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives, • Access to LinkedIn Learning, • Access to IPC University, • Improve your technical and soft skills through integrated training and development workshops, • Gain invaluable exposure to leadership and the corporate environment, • Build lasting connections through networking and relationship-building opportunities, • Connect with your peers through exciting social events Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

Office Manager / PA to Director – London, Waterloo We’re growing fast at Trova, and we’re looking for a highly driven, organised, and ambitious Office Manager / PA to work directly with the Director and help power the next phase of our growth. This isn’t a traditional admin role. It’s a central position in a high-performance recruitment business, where you’ll be at the heart of the action, supporting leadership, improving operations, and helping the team operate at the highest level. If you’re someone who thrives in a fast-paced, target-driven environment and wants real responsibility and progression, this role might lead you to becoming a key part of the business. What You’ll Be Doing Running the Office • Take full ownership of day-to-day office operations, • Keep the environment organised, efficient, and high-energy, • Manage suppliers, systems, and everything that keeps the business running smoothly Working Directly with the Director • Manage an ever-changing diary, meetings, and priorities, • Act as a gatekeeper and key point of contact, • Support with travel, planning, and high-impact tasks, • Prepare documents, reports, and presentations Supporting the Recruitment Team • Coordinate interviews and manage candidate communications, • Help maintain a strong pipeline of candidates, • Liaise with clients and candidates to ensure a seamless process, • Support consultants with admin so they can focus on billing Driving the Business Forward • Build strong internal and external relationships, • Support reporting, tracking, and performance visibility, • Help improve processes and drive efficiency across the business, • Get involved in team initiatives, events, and culture What We’re Looking For • Experience in an Office Manager, PA, or similar fast-paced role, • Highly organised, proactive, and able to stay one step ahead, • Strong communication skills and confidence dealing with senior stakeholders, • Ability to multitask and perform under pressure, • High attention to detail and a problem-solving mindset, • Driven, ambitious, and comfortable in a performance-focused environment Bonus Points If You Have • Experience in recruitment or a sales environment, • Experience supporting senior leadership or founders, • Exposure to CRM systems or business reporting What You’ll Get • Competitive salary, • Clear progression as the company scales, • Direct exposure to leadership and decision-making, • A high-performance, no-politics environment, • The chance to work alongside top billers and a fast-growing team, • Hybrid working (1 day from home) If interested share your updated CV with

Please note this is a 12 months FTC **\n\nAbout Lampton Group\n\nEstablished for over a decade, Lampton Group is wholly owned by the London Borough of Hounslow. This means we operate a commercially minded business, with a public service ethos. We work in close partnership with the Borough to provide commercial, strategic and social value to the community; any profits we make are invested back into essential services and community projects. We have three operating arms - Lampton Homes, Lampton Leisure and Lampton Services – each exists to enhance the lives of residents and support the council in supplying essential services.\n\nWhy Join Lampton Group?\n\nAnnual pay and contract reviews\nHybrid working\n24 days holiday allowance plus bank holidays\nFree gym membership \nEnhanced Maternity and Paternity leave and Pension Scheme \nExclusive Discounts - save with Lampton Rewards and EE mobile offers\nStaff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers\nSustainability Perks - cycle to work and electric car salary sacrifice scheme\nCareer Growth – CPD training, structured development, and leadership opportunities\n\nAbout the Job\n\nWe are looking for a Studio Manager to lead our small but ambitious creative studio, delivering high-quality design work that enhances the visibility, consistency, and impact of Lampton’s multi-brand communications. You will be responsible for managing all creative output, from concept through to production, across digital and print channels. As brand guardian, you’ll ensure all communications reflect our visual identity and house style, helping bring clarity and confidence to our audiences.\n\nThis role includes line management of junior creatives and oversight of design work commissioned by internal teams and external partners. You’ll be hands-on in delivery and expected to balance day-to-day creative tasks with forward planning, studio operations, and stakeholder engagement.\n\nKey Responsibilities\n\nManage the day-to-day running of Lampton’s in-house design studio, overseeing workflow, deadlines and quality control.\nProvide line management to junior creatives, supporting development, quality and efficiency.\nLead the design and delivery of all creative output across the Lampton Group, including Lampton Leisure, Lampton Homes, and Lampton Services.\nAct as brand guardian, maintaining and evolving brand identity systems and house styles for each Lampton division.\nManage paid design commissions from external clients, ensuring high-quality output and timely delivery.\nTranslate briefs from colleagues into creative solutions that are clear, impactful, and on-brand.\nOwn the production schedule and manage competing priorities across teams and channels.\nSupport the head of marketing and communications with creative development of campaigns and content.\nEnsure all artwork is optimised for both digital and print use, and is accessible, inclusive, and professional.\nMaintain the central design asset library, templates and brand guidelines.\nBring innovation to the studio by staying up to date with design trends, tools and technologies.\n\nExperience and Qualifications\n\nAt least 2 years’ experience in a Graphic Designer or Lead Designer role.\nDemonstrable ability to produce high-quality creative work across print and digital.\nConfident using Adobe Creative Suite (InDesign, Illustrator, Photoshop) and Canva.\nExperience maintaining or evolving brand identity systems across multiple formats.\nAbility to mentor and support junior colleagues or designers.\nStrong organisational skills and the ability to manage multiple design projects at once.\nExcellent attention to detail and visual communication skills.\nA collaborative approach with the confidence to present and explain creative ideas.\n\nDiversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process

Operations Manager / Operational Assistant About us Imagine The Future Consulting (ITF) specialises in Commissioning, Planning and Execution services for Hyperscale Data Centers and other mission-critical facilities. ITF is a fast growing, dynamic and developing Engineering Consultancy where we offer an end-to-end approach, ranging from developing new strategies at a program level with the client to establishing correct testing procedures with vendors. We are an individual group of hand-picked engineers who also act as project managers, focusing on collaboration and leveraging new technology to optimise project delivery. The last 7 years have seen exponential growth and we are now looking at building on the experiences and success we have had. We still consider ourselves as a start-up and have a start-up philosophy currently. We currently operate in at least 5 countries across EMEA. Overview This role promises a dynamic work environment where excellence is both recognized and rewarded. As the successful candidate, you will enjoy a supportive team culture that fosters professional growth. The firm is committed to investing in its employees, offering continuous learning opportunities and a clear career path. The Operations Manager will provide high-level support to the Director and Business across all areas. This is a dynamic and fast-paced position requiring excellent organisational skills, discretion, the ability to act quickly when taking direction and the ability to manage multiple priorities whilst maintaining sight of upcoming scheduled activities. The Operations Manager will act as a trusted key support person for the Director, whereby they will liaise with other senior management, internal staff, and external partners, ensuring the smooth running of daily operations to enable the Director to focus on strategic business priorities. This role is suited to someone who is highly organised, proactive, process driven and comfortable operating in an extremely fast-paced environment. This role would suit a senior executive assistant who would like to progress their career further. Core Responsibilities (further details will be shared upon application) Executive & Operational Support: • Handle confidential information with the utmost discretion., • Liaise with European partners for setup and jurisdiction matters., • Review of the Director’s diary, schedule, travel, monitoring of inbox whilst travelling., • Liaise with the Director regarding priorities (daily where required), ensuring effective follow-up on actions., • Draft correspondence, contracts, reports and updates as required., • Manage incoming and outgoing emails and calls, ensuring timely responses., • Prepare meeting materials where required, take accurate notes, and ensure matters arising are actioned by the appropriate stakeholders., • Provide project support to our engineers as directed by the Director, • Liaise and assist with the Accounts department - ensure cashflow forecast is up to date on a monthly basis, • Maintain monthly bill schedule, • Run a virtual office environment, anticipate scheduling pressures, conflicts, and dependencies, and resolve issues proactively. Team Coordination: • Support the Senior Management Team with task follow-ups and progress tracking., • Act as chief of staff., • Assist in planning and delivering company events and business functions., • Ensure effective communication to the wider team, providing a consistent and professional point of contact., • Assist with setting up and facilitating European compliance requirements., • Co-ordinate travel arrangements for a wider team as required. Other Business Support activities: • Draft and schedule social media content, website updates and LinkedIn posts on behalf of the Director., • Review company procedures and revise / implement as required., • Proof and check communications, documents before publication., • Produce business portfolio documents., • Escalate and flag any risks or issues to the director promptly so not to impact business activities or deliverables., • Checking of business correspondence and filing What we are looking for Skills Required: • Strong communication and interpersonal skills; professional and approachable as the Director’s first point of contact., • Excellent time management and organisational skills with the ability to prioritise competing demands., • Advanced IT skills advantageous,Minimum must be fully proficient using spreadsheets and ideally including Google workspace (however training will be provided), • High attention to detail throughout, maintenance of deadlines. Personal Characteristics: • Proactive “can-do” attitude with strong initiative., • Highly trustworthy and dependable, with the ability to work with discretion., • Not to be phased by conflict and the ability to continue to work through deadlines accordingly., • Flexible and adaptable to changing business needs., • Self-motivated, reliable, and able to work independently with minimal supervision., • Willingness to learn and grow within the role., • Take accountability for their work. Requirements, Experience and Qualifications • The ideal candidate has a minimum of 10 years in a similar position or role. 3+ years in a job specific role where an operational background was required. This does not have to be industry specific - Financial, property or other sectors are considered., • Be able to use video conferencing on a regular basis to communicate with the director and other team members / clients., • Fully Hybrid role - likely 50:50 split. Flexibility to be discussed and reviewed on a regular basis depending upon business requirements. Travel to the East London office location., • Business travel within Europe completely optional if desired, • Flexibility in working hours (out of hours etc) - on occasion depending on deadlines, • Use of laptop and general IT skills, • Use of Google workspace, Microsoft Excel & Word Benefits • Salary fully negotiable depending upon experience., • Pension contributions of basic gross salary, • 28 days annual leave each calendar year (includes Christmas, Bank Holidays etc), • Training on key software provided, • Development opportunities to grow within the company, • Regular employee socials, • All expenses paid for

Harris Hill are delighted to be partnering with a great charity to recruit the Individual Giving Manager in order to lead the strategy to grow the charity individual supporter base. You’ll craft compelling campaigns, build meaningful donor relationships, and unlock new opportunities for income growth. Key responsibilities: • Develop and deliver an ambitious Individual Giving strategy, • Lead multi channel fundraising campaigns (digital, direct mail, events), • Grow donor acquisition, retention, and engagement, • Use data and insights to optimise performance and increase impact, • Manage legacy and in-memory giving programmes, • Create inspiring, emotionally compelling communications, • Collaborate with internal teams and external partners What You’ll Bring • Proven experience in individual giving or direct marketing, • Strong track record delivering successful fundraising campaigns, • Excellent communication and storytelling skills, • Data-driven mindset with experience using CRM and analytics tools, • Creativity, initiative, and a passion for innovation, • Empathy for our mission and the people we serve Full job description available upon request. Salary: £42,000- £47,000 per annum (depending on experience) Contract Type: permanent, full time , hybrid working 1 day in the office Location: London, Application: Cv and Supporting statement to Deadline: 22nd April at 9am Interviews: Tues 5th or Wed 6th May 2nd round interviews: Monday 11th or Tuesday 12th May If you’re interested and would like to review a full job description, please contact at Harris Hill at or call 02078207315. Harris Hill Charities Recruitment Specialists operates an equal opportunity policy and commits to treating all of our candidates and jobseekers fairly. We welcome and encourage applications from everyone regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

About ENBD Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. Job Overview As a Manager – PB Governance and Business Support at Emirates NBD, your role is to support the PB Governance Senior Manager in delivering the Private Banking governance framework across the business, aligned to FCA/PRA expectations and internal policies. Key Responsibilities • Own and deliver day-to-day 1st line financial crime governance for Private Banking Department, ensuring financial crime risks are clearly owned and managed within the business as 1st LoD., • Maintain a clear view of Private Banking Department financial crime risk ownership and control responsibilities, supporting effective escalation routes and avoiding blurred lines of accountability., • Oversee 1st line completion and quality of core Private Banking Department financial crime controls in line with the Bank’s control design., • Produce and deliver robust MI for senior stakeholders and relevant governance committees (e.g., KYC quality, CDD volumes, non conforming reviews, backlogs, TATs, overdue reviews, incidents, complaints, breaches and control performance), focusing on trends, root causes, and required actions., • Provide subject matter expertise in FC related advisory queries;, • Drive governance oversight of 2nd line escalations, such as sanctions screening and transaction monitoring operational performance (capacity, backlog, ageing, quality themes), coordinating remediation actions with Relationship Managers and PB Support Team., • Coordinate and support 1st line control testing / quality assurance activity for Private Banking financial crime processes, ensuring outcomes are documented, actions are owned, and re-testing is completed., • Manage FC related issue and breach governance: log, triage, assess impact, ensure containment and remediation, and provide clear reporting and escalation to relevant committees., • Support the PB Governance Senior Manager in delivering any FC related projects., • Act as a key interface with Compliance Financial Crime (2nd line) and Operational Risk (2nd line) to support effective challenge, timely responses to queries, risk assessments, and governance of agreed actions., • Support financial crime policy and standards implementation in Private Banking by coordinating impact assessments, roll-out plans, attestations, procedural updates and staff communications/training completion tracking., • Lead governance tracking for client onboarding, periodic and trigger event reviews, ensuring appropriate sign-off routes and timely progression of approvals., • Conduct Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD), quality checking on completed client files to verify accuracy, completeness, quality and suitability related information in line with the internal policies and procedures., • Delivering Quality Control checks with a strong attention to detail, comprehensive QC feedback to PB team members including ongoing mentoring and upskilling on specific AML policies and procedures, in a timely and concise manner., • Provide management support and coaching to KYC and QC analysts, including work allocation, checking output quality, and supporting performance management aligned to governance deliverables., • Identify and implement continuous improvements to governance processes (e.g., MI automation, action tracking discipline, pack standardisation, clearer KRIs/KPIs)., • Track and drive completion of governance actions, ensuring clear ownership, deadlines, evidence, and escalation of overdue items., • Partner with 1st line teams (front office, business support, operations) and 2nd line (Compliance, Risk) to ensure effective oversight and issue resolution on FC related matters., • Support preparation for FC 2nd line reviews, internal audit, and external assurance by coordinating evidence packs, ensuring control narratives are current, and tracking actions to closure., • Identify process improvements to streamline governance operations (e.g., MI automation, action tracking enhancements, pack standardisation). Skills and Experience • University degree at a minimum., • Professional qualifications in Governance, Risk or Compliance is desirable., • 10+ years’ experience in Financial Crime / CDD in Banking industry., • Proven Due Diligence knowledge / experience of reviewing HNWIs / wealth management entity files and performing EDD., • Confident and competent with wealth management entities such as UHNWIs, HNWIs, Trusts, Funds and SPVs., • Strong understanding of UK AML/Sanctions regulatory framework., • Attention to detail: Meticulous review and verification of KYC data., • Ability to identify and resolve issues related to KYC compliance and quality., • Excellent knowledge of MS Office skills in Word, Excel and PowerPoint., • Excellent command of written and spoken English., • Excellent interpersonal and verbal skills. There’s never been a better time to join Emirates NBD. We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.

Fifty5Blue is a global leader in media measurement and analytics, operating in more than 80 countries. We bring clarity to complexity. Our independent, hybrid cross-media audience measurement combines trusted audience panels with large-scale data to establish a single, coherent view across platforms and markets. This gives content owners, advertisers, agencies and platforms the clarity and confidence to develop content and plan advertising decisively. With deep expertise across global media systems, we design integrated, comparable measurement frameworks that support a more consistent and accountable media market. Job Title: Transformation Manager Location: London / Hybrid Employment Type: Permanent Department: Global Product and Business Office Reports to: The Managing Director of Transformation & Delivery #LI-Hybrid #LI-EH1 • This is a full-time permanent position, based in our London office. We operate on a hybrid working arrangement and require a minimum of 2 days in the office. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future. Overview: We are growing our Transformation team at Fifty5Blue and are seeking a Transformation Manager to lead on a portfolio of initiatives across Technology, Enabling Functions and Commercial. This transformation is one of our critical value levers over the next 3-5 years and a top priority of the CEO. We will fundamentally change the way we work to become a more agile, global product and services company, embedding technology throughout our end-to-end operations. This will be the first time that Kantar Media has delivered a transformation of this scale and strategic impact. The key stakeholders will be our Shareholders and the Group Executive team with high exposure to the CEO, Chief Product & Business Officer, CFO and CHRO. We have started early design / delivery for this year with a focus on quick wins, digitisation of operational processes and AI. This role will help land critical 2026 initiatives and support in scaling and planning for a large expansion in 2027. This role will cover a broad set of initiatives – effective leadership of management “initiative owners” will be key to success. This is a chance to see strategy and programme initiative design materialise into reality and learn a broad range of topics at our business – building future paths to grow in areas of interest. Key Responsibilities • CEO and Board Level Communications: Preparing Board level material related to the transformation to the CEO, our Shareholders and Executive team, • Initiative prioritisation, solution detailing: Working with management to define, in detail, how we will fundamentally change the way we work – initiatives will be varied – some examples include AI in the Support Functions, CRM / tooling in Commercial, product simplification strategy and more, • Unlocking teams to move at pace: Hands-on ‘double clicks’ to support teams in driving the programme forward (e.g. budget definition, BAU work prioritisation), • Leading implementation of key workstream(s): Once designed, ensuring that roll-out is successful. Hold delivery responsibility for a set of our major initiatives, • Continuing innovation, improvement, org design topics: Work with external suppliers, for example in AI, and maintain awareness of key opportunity areas and challenges across the business to identify the ‘next big changes’ we make Who we are looking for: • A top tier consulting background, Business Analyst / Associate, SAC entering Consultant / Associate level, • Experience working with, presenting to, and influencing Executive stakeholders, • Experience leading diverse, cross-functional, client teams, ability to adapt style appropriately to drive high quality insights from busy stakeholders, • Experience in designing and implementing a scale transformation programme (i.e. a key workstream lead) for 6+ months – i.e. to implementation, • Team management experience, including experience training diverse backgrounds to generate clear, actionable insights backed in data, • High attention to detail and excellent analytic capabilities Additional ‘nice to haves’ • Experience in the Media / Content industry, • Industry or Financial Services experience prior to consulting Our offer Our specialist expertise, pioneering technology and commitment to innovation provide the ideal environment for career growth. Want to have a real-world impact? Help us deliver the trusted data that informs decisions in content and advertising across the world. When you join us, you’ll gain the benefit of our global reach, advanced technical innovation and deep expertise. We’ll support you with training and career development opportunities. Become part of a community of passionate, dedicated professionals. Why join Fifty5Blue? We pride ourselves on understanding people, and what makes us think and act the way we do. And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Fifty5Blue. Privacy and Legal Statement PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by Fifty5Blue. Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager(s) and for consideration for potential future opportunities at Fifty5Blue. For full details of our privacy policy please visit

People Manager (10month FTC) - Looking for someone to start ASAP Job Overview The people team sits at the heart of BDB. We work closely with leadership, managers and teams across the business to create an environment where people can do their best work and grow their careers. As People Manager (Europe), you will lead the day to day delivery of the people function activating as the primary partner to managers and supporting the employee lifecycle. You will be instrumental in ensuring people processes run efficiently, that managers feel confident handling people matters, and our employee experience reflects BDB values and pace. Alongside operational leadership, this role will also support the development of our internal learning capability - helping build practical, digital first learning resources that strengthen management capabilities and career development across the business. Responsibilities Manager Partnership & Employee Relations Act as the primary People partner for junior and mid-level managers to ensure consistent, fair and early resolution of matters. • Provide expert guidance across the full employee lifecycle including performance management, probations, conduct and grievances, • Lead employee relations cases with confidence, escalating complex matters where required, • Coach managers on handling people situations effectively and fairly, • Ensure issues are addressed early and consistently People Operations, Data Integrity and Payroll • Oversee the day-to-day delivery of People operations across the UK office, with some global collaboration, • Work closely with and help develop the People Coordinator to ensure strong operational execution and scalability of processes., • Maintain accurate people data across systems including HiBob, • Oversee payroll inputs and benefits administration with external providers, • Ensure processes remain efficient, accurate and scalable Performance, Promotions and Progression Support the delivery of BDB’s performance and progression processes. • Coordinate the promotion cycle, ensuring documentation, consistency and accuracy., • Proactively manage probation processes to address issues early, • Help translate employee feedback and people data into practical improvements Learning and Manager Capability Support the development of practical learning across the business • Contribute to building BDB’s internal learning hub (BDB Learn), • Work with subject matter experts to capture internal knowledge and turn it into accessible learning resources, • Support delivery of internal training sessions for managers and teams, • Help embed learning into key lifecycle moments including onboarding, probation and manager development Engagement, Culture and Communication Actively support initiatives that strengthen BDBs culture and engagement. • Support with internal communications, company updates, and people initiatives, • Help organise people lead events and engagement activities, • Contribute to embedding BDB Values into everyday employee experiences., • Use feedback and insights to highlight opportunities for improvement. Skills & Attributes We are looking for a highly organised and commercially aware individual who can balance people needs with business goals, thrives in a fast paced environment and takes ownership of complex problems. • Strong generalist experience in a fast paced agency environment., • Confident handling day to day ER independent, • Proven experience supporting managers and building management capability, • Highly organised and comfortable managing multiple priorities, • Strong operational discipline with a pragmatism approach., • Commercially aware and ability to balance people and business needs, • Some experience in building and delivering learning content About Billion Dollar Boy Billion Dollar Boy (BDB) is a global creator agency, using industry-leading tech solutions to deliver integrated, creator-led advertising and end-to-end campaign management. Founded in 2014, Billion Dollar Boy was among the first global influencer agencies and now has offices in London, New York and New Orleans. Since its inception, BDB has partnered with some of the world’s leading brands - including Heineken, King, Nintendo, PepsiCo and L’Oréal - connecting them with more than 10,000 vetted content creators. BDB client campaigns have been awarded at the Cannes Lions, Influencer Marketing Awards, Webby Awards, Shortys, The Drum Awards and Adweek. Our Culture Our mission is to redefine advertising by reflecting culture through the voices of creators, where creativity is democratized, and technology is the driving force behind impact. We champion equity and inclusion, and believe that diversity sparks creativity, problem-solving, and well-being. Along with fostering these values, BDB is committed to being the most innovative creator marketing agency in the world through initiatives like FiveTwoNine and Muse. Our Values We believe one of the biggest issues advertising agencies face is reputational. Our vision is to change that by setting a new standard of advertising with a greater social purpose, where creativity is democratised, and technology drives efficiency and effectiveness. Billion Dollar Boy has identified industry problems and potential solutions, leading to a set of Future Behaviours that should be adopted by every agency to positively change advertising as a whole: • Work with brands, but on behalf of people - Brands are clients, but agencies must prioritise people’s interests, educating brands on consumer importance and acting on behalf of the people., • Seek out less heard voices, act upon what they tell you - Diverse opinions and perspectives improve work and the world. Agencies must actively listen to and act on a broad range of voices., • Be fair to everyone, then you’ll have nothing to hide - Agencies should ensure objective and transparent reward structures to promote equality., • Treat your clients like friends and employees like best friends - Clients provide opportunities, but employees turn them into work. Agencies must prioritise employees' wellbeing., • Solve problems with a curious mind - Creativity involves original ideas. Agencies should explore unproven solutions and take risks for better outcomes, even if things aren’t broken., • Empower employees with a framework for freedom - Provide supportive structures without restrictions, allowing employees to make decisions and control their career progression within clear business parameters. Equal Opportunities We encourage employees to be open and confident and appreciate that every member of the team makes a vital difference. Billion Dollar Boy embraces equality, diversity and inclusion and will seek to promote these benefits in all of our business activities. When recruiting new employees or when affording our current employees with opportunities for promotion, it means that we will: • Recruit, develop and retain the most talented people, regardless of their background and make best use of their talents;, • Not discriminate unlawfully against any person;, • Select the best person for the job in terms of qualifications and abilities., • This sets out our approach to equal opportunities and the avoidance of discrimination at work., • A part of what we offer at BDB is a considerate suite of competitive benefits, which will be discussed with you throughout the interview process Applicants must have the right to work in the UK. Unfortunately, we are unable to offer visa sponsorship for this role. Click here to see the Candidate Privacy Notice.

Project Manager / Change & Deployment Lead – Global Leverage Ratio (Skills Programme) Rate: £104,000 (Pro Rata) Duration: 12 months Location: London or Sheffield – Hybrid working model (3 days onsite) HSBC is embarking on an exciting transformation to embed a skills‑based organisation across the business. We are seeking an experienced Change & Deployment Lead to play a pivotal role in the successful rollout and adoption of the HSBC Skills programme. This is a high‑impact role focused on driving meaningful behavioural and cultural change, ensuring business users fully understand, adopt, and realise value from a unified enterprise skills platform. You will lead change beyond system go‑live—embedding skills into workforce planning, talent decisions, and employee experience to deliver measurable and sustainable business outcomes. The Role As Change & Deployment Lead, you will be accountable for: • End‑to‑end change delivery, communications, and rollout strategy, • Post go‑live adoption, value realisation, and continuous optimisation, • Embedding a skills‑based culture across the organisation You’ll collaborate with senior stakeholders across Technology, HR, Data, and the business, influencing at scale and delivering adoption at pace—always aligned to HSBC’s values. Key Responsibilities Change Leadership & Strategy • Develop and execute an integrated change and deployment approach aligned to HSBC priorities and ways of working, • Define and communicate a compelling change narrative that clearly articulates why skills matter and how they support future workforce needs, • Partner closely with Enterprise Technology and delivery teams to align change activity with release schedules and support models, • Proactively identify and address adoption risks and barriers early Change Implementation & Adoption • Lead end‑to‑end rollout planning and integration into business‑as‑usual, • Design and deliver stakeholder engagement, communications, and training strategies to maximise adoption, • Define adoption KPIs, dashboards, and reporting cadence, • Drive targeted interventions where adoption or value realisation is lagging, • Work with HR and business leaders to embed skills into core talent processes such as recruitment, performance, and workforce planning Stakeholder Engagement & Communications • Build strong relationships across diverse business user groups, • Tailor messaging for different audiences, from senior sponsors to end users, • Facilitate workshops, demos, town halls, and feedback sessions, • Establish and activate a network of change champions / skills ambassadors User Onboarding & Enablement • Design and deliver onboarding and enablement materials, including guides, walkthroughs, FAQs, and role‑based learning journeys, • Support user readiness and early‑life support activities, • Move beyond training to capability building—ensuring users can confidently apply skills insights in decision‑making Documentation & Insights • Produce clear, user‑friendly documentation covering:, • Skills framework structure and end‑to‑end experience, • Dashboard navigation, filters, and use cases, • Data interpretation guidance to ensure insights are used responsibly Governance & Risk Management • Ensure delivery aligns with HSBC governance frameworks, internal policies, and regulatory requirements, • Identify and manage risks, dependencies, and sensitivities, • Report progress, adoption status, and key issues into governance forums, • Define and manage adoption governance, escalation, and ownership frameworks People & Culture • Lead the cultural shift from roles to skills‑based thinking, • Encourage internal mobility, continuous learning, and skills‑driven decisions, • Identify and address cultural resistance and trust in data, • Promote inclusive, transparent, and sustainable change practices Skills & Experience Essential: • Strong background in organisational change management within complex, matrixed environments, • Proven success driving adoption through communications, onboarding, and enablement, • Experience leading post go‑live adoption and realising measurable business value, • Excellent stakeholder engagement and communication skills, • Ability to define, monitor, and act on adoption and value metrics Desirable: • Experience within skills‑based organisations, talent marketplaces, or workforce transformation programmes, • Experience working across Technology, HR/People, Data, Governance, and Communications, • Relevant professional qualifications (Change Management, Project Management, etc.) If you think you are up for the task and feel you meet the above criteria or interested to hear more information, please contact me on .

Based: London, WC1A 2SL (Hybrid Working) OTE: £60,000 - £100,000+ This opportunity would suit: marketing and comms agency professionals with experience in business development, or business development professionals with experience of working in recruitment, talent management, or business consulting and professional services organisations. About VMA Group Established in 1978, VMA Group is a longstanding leader in communications, marketing, digital, and change recruitment and executive search, supporting organisations across the UK, Europe and internationally. For over 45 years, VMA Group has built its business on strong, lasting relationships working as a trusted talent partner across permanent, interim and executive search assignments. For more than 45 years, the firm has partnered with organisations ranging from independent start‑ups to large multinational corporations and public sector bodies. As a result of this longevity, VMA Group is recognised for its deep sector expertise and its ability to deliver high calibre professionals within corporate communications, marketing, digital and related disciplines. VMA Group is a market leader in its field, but we aren’t planning on standing still. We have ambitious growth plans for the years ahead, and we’re now seeking great people to join our team. Role Overview • Reporting to VMA Group’s CEO, as a Business Development Manager, you will drive growth across VMA Group’s specialist recruitment, executive search and advisory services., • You will identify new commercial opportunities, build strategic client relationships, and partner with our consulting and search teams to ensure VMA Group continues to be the industry’s trusted talent solutions provider., • This role is ideal for a commercially minded professional who thrives in a consultative, people‑centric environment and understands the value of long‑term relationship‑building. Key Responsibilities Business Development & Growth • Identify, target, and convert new business opportunities across communications, marketing, digital, sales and change recruitment markets., • Develop and implement strategic plans to expand VMA Group’s client base, including multinational corporations, scale‑ups, agencies, public sector and non‑profit organisations., • Lead client pitches, presentations and proposal development for retained, permanent, interim and executive search assignments. Client Relationship Management • Build and maintain long‑term relationships with senior stakeholders, acting as a trusted advisor on talent strategy and market insights., • Collaborate closely with consultants and practice leads to deliver high‑quality recruitment and talent advisory solutions., • Monitor client satisfaction and ensure consistent delivery excellence across services including executive search, recruitment and advisory support. Market Insight & Brand Positioning • Stay informed about market trends across communications, marketing, digital and change sectors to advise clients effectively., • Represent VMA Group at events, networking forums and industry conferences, promoting the company’s brand and thought leadership., • Identify emerging sectors and growth opportunities that align with VMA Group’s specialist expertise. Internal Collaboration • Partner with internal teams to align business development activities with broader company objectives., • Contribute commercially informed insights to support service development, including recruitment, organisation design, ED&I consulting, and executive coaching offerings. Skills & Experience Required • Proven experience in business development, client management or commercial roles - ideally within a marketing or comms agency, a recruitment or talent management business or in consulting or professional services organisation., • Strong understanding of communications, marketing, digital or change functions is highly desirable., • Excellent networking, negotiation and presentation skills., • Ability to build trust‑based relationships with senior stakeholders., • Highly proactive, results‑oriented and commercially astute, with a consultative approach to sales. Why Join VMA Group? • Work with a respected international brand known for deep sector expertise and long‑standing industry relationships., • Be part of a collaborative team with access to an international client network., • Opportunity to shape growth in a specialist, high‑impact role at a firm with more than four decades of proven success., • Significant opportunities for career progression. Due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.

Diversity & Inclusion Executive (4 days-a-week) An exciting and newly created opportunity for a Diversity & Inclusion Executive to join a renowned global law firm on a 4 days-a-week, permanent basis. • Salary to £45,000 (FTE), • Part-time (28 hours per week / 4-days-a-week) or full-time opportunities, • 09:30-17:30 working hours + hybrid working, • Generous employee benefits and wellness packages, • Impressive offices in the City / Bank area Diversity & Inclusion Executive Key Responsibilities: • Support the delivery of London-based and global D&I initiatives, campaigns and events aligned to the firm’s D&I priorities, • Draft and co-ordinate D&I-related internal communications, including event announcements, intranet content and presentations, • Respond to internal D&I related queries and requests, exercising sound judgement and escalating where appropriate, • Support the Senior D&I Manager with communications with clients, vendors and external D&I partner organisations, • Support networks with planning activities, events, and communications, ensuring alignment with firm priorities and policies, • Work with networks and stakeholders to co-ordinate key annual inclusion events (e.g. Pride, Black History Month, Social Mobility Day, International Women’s Day), ensuring consistent, inclusive and high-quality delivery across offices Diversity & Inclusion Executive Skills & Requirements: • Previous D&I experience in a similar role, ideally within a law firm, • Proven ability to support or deliver diversity, inclusion, engagement, or people-focused initiatives, • Experience supporting employee networks or inclusion forums, • Strong event and campaign coordination skills

Are you our “TYPE”? Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences. Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at . We are looking for a driven and customer-centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. In this role, you will combine onboarding expertise, relationship management, and proactive engagement to ensure customers achieve their desired outcomes throughout their lifecycle. We require someone who is fluent in both English and German to help support our German-speaking customer base. What you’ll be doing: • Lead onboarding and platform configuration for enterprise accounts, completing successful onboarding within ~90 days., • Facilitate live onboarding sessions, training calls, and workflow walkthroughs to ensure early adoption., • Utilize automation tools and standardized playbooks to streamline onboarding steps and communications., • Track and report onboarding progress, time-to-value metrics, and customer activation milestones., • Own a defined book of business of low- to mid-touch accounts and build strong, trust-based relationships with key users and stakeholders., • Conduct periodic check-ins, health reviews, and account touchpoints to monitor satisfaction and product adoption., • Serve as the customer advocate—collect feedback, identify friction points, and share insights with Product and Support teams., • Analyse customer usage patterns, engagement data, and health scores to identify adoption gaps or risks., • Design and deliver best-practice recommendations that drive product utilization and customer ROI., • Identify at-risk accounts, perform root-cause analysis, and partner with internal teams to develop mitigation plans., • Collaborate closely with Sales, Renewals, Product, and Support to ensure a seamless customer experience., • Participate in renewal preparation for your book of business and support expansion conversations., • Support one-off customer projects requiring configuration, data review, or workflow customization., • Provide timely and accurate email and call-based support for product inquiries, escalating as appropriate and providing follow through to ensure resolution for the customer., • Identify upsell and cross-sell opportunities based on customer needs and product usage insights., • Partner with Sales to influence expansion and renewal outcomes. What we’re looking for: • 3–5 years of experience in Customer Success, onboarding, support, or operations in a SaaS environment., • Fluency in both English & German language skills, ability to read and write in both languages., • Proven ability to manage customer relationships and drive adoption in a structured, metrics-driven role., • Strong written and verbal communication skills, including customer presentations or training delivery., • Proficiency with CRM systems, automation tools, and (ideally) customer success platforms., • Excellent organizational and time-management skills; comfortable managing multiple accounts simultaneously., • Strong problem-solving abilities, with the confidence to troubleshoot issues and navigate complex scenarios., • Ability to follow and improve standardized processes while maintaining a customer-first mindset. What’s in it for you: • Hybrid work arrangements and competitive paid time off programs., • Comprehensive commercial medical insurance coverage to meet all your healthcare needs., • Competitive compensation with corporate bonus program & uncapped commission for quota-carrying Sales, • A creative, innovative, and global working environment in the creative and software technology industry, • Highly engaged Events Committee to keep work enjoyable., • Reward & Recognition Programs (including President's Club for all functions), • Professional onboarding program, including robust targeted training for Sales function, • Development and advancement opportunities (high internal mobility across organization), • Great pension scheme to save for your future, and so much more! #LI-DNI Monotype is an Equal Opportunities Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Systems UKI is looking for Manager – Human Capital Division, with 3-4 years of experience to oversee and streamline HR operations and employee administration. The role will primarily focus on managing day-to-day HR operations, ensuring smooth coordination across departments, and supporting basic administrative tasks. The ideal candidate will have strong organizational skills, a problem-solving mindset, and the ability to manage multiple priorities efficiently. Responsibilities: • Manage end-to-end HR operations including onboarding, offboarding, and overall employee lifecycle processes., • Maintain and update HR policies, procedures, and documentation while ensuring compliance with UK labor laws., • Oversee and manage employee records and HR systems, ensuring accuracy and confidentiality., • Act as a key point of coordination between HR, employees, and cross-functional teams., • Support smooth execution of HR initiatives, communications, and internal programs., • Handle day-to-day HR administrative tasks including documentation, contracts, and employee files., • Coordinate payroll inputs and support benefits administration processes., • Assist leadership with HR reporting, data tracking, and operational insights., • Coordinate with IT for employee onboarding/offboarding, including system access and equipment allocation. Requirements: • Bachelor’s/master’s degree in human resources, Business Administration, or a related field., • 3–4 years of relevant experience in HR operations or a similar role., • Strong understanding of HR operations, processes, and best practices., • Knowledge of UK employment laws and compliance requirements, • Experience working with HRIS systems and proficiency in MS Office tools, • Strong organizational, coordination, and multitasking abilities, • Excellent communication and interpersonal skills, • Ability to handle sensitive and confidential information with discretion, • Basic understanding of IT systems and administrative coordination, • Experience in a fast-paced, operations-focused environment preferred

Alexander Lloyd is delighted to be exclusively partnering with a growing organisation, on the recruitment of an HR Business Partner. You will lead the HR service provision across the Project Management team within the UK Real Estate division (London region). Acting as a trusted advisor to senior leadership, this role is pivotal in delivering the people strategy, driving business performance, and supporting organisational change and growth. Key Responsibilities • Partner with senior leadership to design and deliver the People strategy, aligning HR initiatives with business objectives., • Act as a trusted advisor to leaders and managers, providing commercially focused HR guidance on policy, process, and complex people matters., • Lead and manage end-to-end TUPE processes, ensuring compliance and a seamless employee experience., • Drive data-led insights through reporting and analytics to support strategic decision-making., • Shape and deliver a wide range of HR projects, change initiatives, and cyclical people activities in line with the UK People strategy., • Manage and develop a team of People Business Partners and Advisors (directly and in a matrix structure)., • Lead talent and succession planning activities with key stakeholders to support future business needs., • Produce detailed HR reports, data analysis, and presentations for senior stakeholders, providing actionable insights. Skills and Experience • Human Resources degree or equivalent qualification., • Proven experience in a People Business Partnering role, working closely with senior stakeholders in a generalist HR capacity., • Strong experience within a fast-paced, matrix organisation., • Excellent stakeholder management skills with the ability to influence at all levels., • Strong analytical capability with experience using data to inform decisions., • Highly organised with strong attention to detail and the ability to manage multiple priorities., • Up-to-date knowledge of employment legislation and HR best practice. Please quote 52298 when calling Martin at Alexander Lloyd or email them at . This is only one of many vacancies we are handling. Alexander Lloyd Human Resources Recruitment Solutions is a leading recruiter across HR Director, Manager, Business Partner, Learning & Development, Internal Communications, Talent Acquisition and Reward opportunities. Due to the high volume of applications received, we regret that we are unable to respond to each applicant individually. If you do not hear from us, please assume you have not been shortlisted on this occasion.

About DCD The world depends on digital infrastructure. We empower the people who invest, plan, design, build, and operate it to make better decisions in a fast moving and complex environment. To achieve this, we collaborate with and connect the most important stakeholders in the global technology and services supply chain, curating and creating always-on content, learning and events that support the mission-critical workforce. We have been publishing content, L&D programs and running events exclusively for the data center industry since 1998. As such, we are a trusted source of information for industry insiders across the world. Our web traffic is over 15,000,000 each year and we engage an active database of 300,000+ professionals across the digital infrastructure ecosystem. We help organisations who want to influence this market build highly targeted, underwritten, multichannel marketing campaigns that are aligned to modern B2B tech-buyer journeys. They deliver attributable pipeline and revenue impact that our sales intelligence platform reports in real-time. About DCD>Connect DCD>Connect is DCD’s live event series with events in London, New York, Bali, Dubai, India and Virginia, plus Madrid, Cancun and Sao Paulo. This portfolio of events is set to generate over £16 million revenue in 2025. DCD>Connect events bring together the most senior level decision makers from across the region's data center design and construction supply chain, for 2 days of debates, workshops, panels, interviews, demos and 1-2-1 introductions to support technology and partner discovery and day-to-day best-practice. In addition to our industry-leading content, we host a variety of networking and relationship building opportunities, so that buyers can connect with the industry's tech innovators in a 5-star setting, (think exclusive hosted lunches, networking cafes, open bars and wine-tasting experiences, industry nights) to reinforce existing relationships and build new ones. As DCD deliver industry-leading events which attract considerable sponsorship revenue, we therefore work to design commercial, content-rich conferences and networking experiences whose content, format and quality is such that: • Attendees take away cutting-edge, insightful regional content from key industry thought leaders, • Sponsors gain access to large, senior and diverse audiences of qualified buyers and purchase influencers, offering a solid, measurable return on investment for our customers, • Sponsors have a platform to set out their thought leadership credential and thereby influence the purchase decisions of prospective customers, • DCD stands out from the competition and creates events which are so compelling that delegates and sponsors come to regard them as truly essential About the opportunity: Reporting to the Event Operations Manager, the Event Operations Executive is a hands-on role supporting the planning, coordination, and delivery of DCD’s live events across LATAM, with a strong focus on sponsor care and support. The role is responsible for managing sponsor operations and event logistics, delivering a high-quality sponsorship experience before, during, and after each event. Working closely with sponsors, Event Managers, and the wider operations team, the Event Operations Executive manages sponsor communications, registrations, and deliverables, ensuring sponsors clearly understand event requirements, timelines, and deadlines. The role plays a key part in optimising sponsor ROI by delivering excellent customer service and ensuring a seamless, well-organised event experience. The role also provides administrative and operational support across the full event lifecycle. Through active involvement in event preparation and onsite execution, the Event Operations Executive contributes directly to the smooth running and successful delivery of DCD events. Key responsibilities • Support the Event Operations Manager in the planning, coordination, and onsite delivery of DCD events across the portfolio, acting as a senior operational lead for defined workstreams, • Take ownership of assigned operational areas, ensuring delivery against agreed timelines, budgets, quality standards, and sponsor expectations, • Own specific operational budgets, tracking spend and reporting into the overall event operations budget, • Build, negotiate with, and maintain strong working relationships with suppliers and contractors, including logistics, furniture, catering, signage, AV, venues, and temporary staffing partners, • Oversee event logistics end-to-end, from pre-show planning and supplier coordination through onsite delivery and post-event breakdown, • Lead the full signage and branding process (print and digital), including timelines, artwork submission, signage schedules, mapping, approvals, and supplier coordination, • Deliver networking events, sponsored functions, and senior-level hospitality (including VIP receptions and hosted dinners) from initial brief through to onsite execution, • Coordinate floor plan development, including redraws, updates, venue approvals, and liaison with general contractors, suppliers, and exhibitors, • Work closely with sales, marketing, and Event Operations Executives to track sponsorship inventory, support sponsor journeys, and coordinate partner communications and deliverables, • Prepare, maintain, and distribute key event documentation, including sponsor manuals, venue documents, onsite briefings, staff schedules, daily diaries, exhibitor lists, floor plans, and operational packs, • Support inbox management and respond to operational queries from sponsors, exhibitors, suppliers, and internal stakeholders, • Provide operational administration, including raising purchase orders, arranging meetings, preparing agendas and minutes, coordinating equipment transport, managing pre-show mailings, and maintaining accurate event files and archives, • Source, order, and oversee onsite services and resources, including AV, office equipment, catering, staff supplies, and operational stock, • Coordinate and supervise temporary staff both pre-event and onsite, including schedules, briefings, and delivery, • Run the onsite organisers’ office, acting as a senior onsite escalation point and supporting smooth day-to-day event delivery, • Identify risks, issues, and opportunities for improvement, completing post-event reporting to capture learnings and support continuous improvement, • Provide operational support across the wider DCD event portfolio and undertake ad hoc duties in line with business needs What you will bring: Skills, Experience & Attributes • Proven experience in event operations, ideally within exhibitions, confex-style events, or large-scale conferences (typically 1–2 years in a similar role), • Strong organisational, administrative, and prioritisation skills, with excellent attention to detail, • Ability to manage multiple workstreams, work to tight deadlines, and remain calm and professional under pressure during live events, • Pragmatic and solutions-focused, with strong problem-solving skills and the ability to think creatively when challenges arise, • Strong written and verbal communication skills, with a professional, service-oriented, and collaborative approach, • Confident team player, comfortable working across departments and with senior internal and external stakeholders, • Self-motivated, accountable, and able to work independently while contributing positively to team delivery, • Experience working with budgets, suppliers, and operational documentation, including floor plans and stand drawings, • Flexible and adaptable, with a willingness to adjust working hours during peak delivery periods Special Requirements • Willingness and ability to travel domestically and internationally to support DCD events, including Europe, Bali, Dubai, India, and the United States, • Flexibility to work outside standard office hours, including evenings and weekends, in line with event schedules and time zones, • Attendance at events is a mandatory requirement due to the onsite nature of the role Our Values: At DCD, our values define how we work together and make decisions. They shape how we support one another and interact with our customers every day. We live by the I ACT values - because how we show up matters. Impact We take accountability for our actions and their effect on others and the business. We embrace a growth mindset, seek feedback, and strive for continuous improvement. Authenticity We act with integrity, respect, and honesty. We communicate openly and align our actions with our values, even in challenging situations. Commitment We’re customer-focused, proactive, and passionate about what we do. We take initiative, go beyond expectations, and demonstrate resilience and perseverance in the face of challenges. Togetherness We value meritocracy and inclusivity, ensuring every voice is heard. We collaborate freely, share knowledge, and work towards common goals, recognising the greater impact we can have as a team. Our values reflect our identity as a company and what we stand for. What we offer: • Hybrid working scheme, • 25 days holiday entitlement, long service leave, and a celebration day off, • Paid sick leave, life assurance, and income protection, • Access to a health cash-back plan, health and wellbeing service, and EAP, • Enhanced employer pension contribution and parental leave options, • Flexible Friday finishes during the summer, • Fresh fruit and snacks in the office, • Cycle to work scheme, • Regular socials and celebrations, • Opportunity for worldwide travel, • Wellness allowance, • Recognition rewards Equal opportunity employer: We are proud to be an equal opportunity employer and we encourage applications from everyone. If you have a disability or special need that requires accommodation, please let us know and we will do everything we can to accommodate.

ABOUT US Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking a motivated candidate to join our fast-growing Events division, Total Management Events. With a wealth of experience, strong supporting services, and a commitment to our values, Total Management is renowned for delivering seamless, thought-out, and top-quality event and travel solutions to global corporate clients, leading brands, and respected industry names. At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence. This role offers a fantastic opportunity to develop your skills and grow within the event management industry. ABOUT THE JOB As Event Manager, you are responsible for the successful project delivery of events across our key accounts, taking accountability of everything from product sourcing and distribution through to completion. This is an opportunity to grow in this hands-on multifaceted fast paced role. Working on event briefs, client proposals and merchandise requests for some of the leading brands and industry names. Enhancing our client and customer experience by working creatively, proactively and thinking outside of the box. Overcoming business challenges, providing solutions, developing relationships, and working to deadlines. KEY RESPONSABILITIES Event Planning, Logistics and Coordination: • Assist with event logistics, including managing invitation lists, tracking RSVPs, and supporting attendee communication., • Conduct research on global venues and locations., • Support in researching, selecting, and coordinating with vendors (venues, catering, AV, etc.), assisting with contract administration, and maintaining positive vendor relationships., • Assist with site visits and coordinate with onsite personnel as directed., • Support the planning of event aspects from conception to completion, including contributing to the development of detailed timelines and run-of-show documents., • The role will require travel Budget and Financial Administration: • Assist with managing event budgets for small to medium-sized events, tracking expenses, reconciling invoices, and supporting post-event financial tasks., • Coordinate shipments, printing requests, and other event-related expenses. Relationship Support: • Support in building and maintaining positive relationships with clients, suppliers, strategic partners, and internal stakeholders., • Ensure compliance with all relevant policies and procedures under guidance. Technology and Tools: • Gain a good understanding of Event AV and production by supporting senior team members., • Utilise event management software (e.g., Cvent) and other digital tools for event communications, registration, and reporting under supervision., • Proficiency with Google Suite. Time, Communication and Reporting: • Support communication across departments and assist in providing timely project updates to internal leadership and clients., • Contribute to producing event evaluation summaries and recommendations., • Maintain event calendars and assist with providing reporting to relevant stakeholders., • Demonstrate strong time management, problem-solving, and organisational skills., • Ability to anticipate needs, prioritize tasks, and work effectively to deadlines. Required Skills and Experience: • Approximately 2-3 years of experience in event support, coordination, or management in an agency, production company, or similar environment., • Excellent oral, written, and presentation communication skills., • Developing problem-solving, negotiation, and critical thinking skills., • Ability to work effectively under pressure and meet deadlines in a fast-paced environment., • Ability to collaborate effectively with internal teams, external clients, and vendors., • Self-motivated with an ability to work remotely with video calls and collaborative tools., • High level of organization and attention to detail, with a focus on accurate tasks and documents., • Willingness to travel and work after-hours as required for events., • Fluency in English is essential and proficiency in other languages is a bonus. WHY TOTAL MANAGEMENT We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work in 2025 and 2024. Working closely with the UK (London) and US (New York) office and traveling with clients to execute events globally, there will be traveling and spending periods of time abroad, for client site visits and to facilitate events. This role offers a significant opportunity to learn and grow your event management career. WHAT IS ON OFFER • Competitive salary, • 25 days annual leave plus bank holidays, • Hybrid working, 4 days in the office and 1 day from home, • Additional 14 days per year work from home, • Medicash medical based benefit scheme, • Tech & Cycle Scheme, • Preferential Travel Rates, • Monthly Pay Day Meals & Company Socials

Senior Events Producer | Events Manager | Fairholme Studio | London • Location: Vauxhall, London UK, • Working full time, hybrid split between our Vauxhall studio and work-from-home where approved by line manager, • Hours: (9am - 5:30pm with one hour lunch break) occasional evening and weekend hours may be required for events TOIL will be given, • Contract: Full Time, 3 months probation, • Start Date: ASAP (considering any current notice periods), • Full-time, £35-55k (Depending on experience) The role: Fairholme Studio Ltd. is looking for an experienced Senior Project Manager / Events Producer to join the team and manage the delivery and production of an exciting portfolio of events, creative projects & 360 campaigns with our clients . Reporting directly to the Founder / Creative Director, this is an exciting, varied role which will give you the opportunity to shape and execute creative impactful events and campaigns in the beauty, lifestyle and luxury sectors. What you'll do: • You’ll manage end-to-end production of events and campaigns from conception to completion. This includes being able to scope projects and make recommendations on design, budget, timelines and production efficiencies, • Brief in the internal design team to ensure tasks and design assets are delivered smoothly in a timely manner for event collateral and production builds, • You will work closely with our inhouse design team to bring concepts to life, • You’ll map the creative workflow into short term and long term plans to deliver smooth project running for our clients, • You will propose and manage freelance (design /events management) support when required, • Oversee supplier relationships, making sure we’re getting the best value without sacrificing quality, • Lead contract negotiations and ensure third-party vendors deliver high-quality work aligned with project expectations., • You’ll develop and maintain excellent cross-team and client relationships, • You’ll use sharp negotiation skills to find the balance between managing clients budgets and delivery expectations across a spectrum from £25K-£200k+ projects, • You’ll be comfortable navigating conflicting priorities, negotiating with multiple project stakeholders and delivering feedback where required, • You will support with new business pitches and quotes, research, sourcing and development, • You will complete and deliver project documentation such as: budgets, events schedules, client presentations, RAMS, project timelines, installation schedules and relevant briefing documents, • Provide leadership, guidance, and support to junior team members, fostering their growth and skill development, • You will be required on site at events in London, the UK, Europe and the US, managing the team, clients and suppliers. You will also be responsible for location and venue recce’s Person specification: • You have a strong understanding of the creative work we’re delivering and how long things take across design, print, production, • You will help to accurately scope tasks and deliver feedback, • You have extensive project management, production, events and industry experience (across beauty, fashion & lifestyle) and feel comfortable owning the full project process. Ideally you will have a strong supplier network to lean on where needed, • You are highly organised, ensuring smooth and timely delivery of projects. You will be able to think on feet, • You’re a creative problem solver who is solution orientated and raises unexpected problems early to ensure success, • You’ll be able to work in a fast-paced environment with a positive can-do attitude, • You’ll be excellent at budget tracking and can be trusted to deliver projects on time and within budget with an awareness of commerciality and profitability, • You communicate clearly and kindly, which helps you to develop excellent client relationships, • You have experience working with creative teams and are a pro at understanding and fixing blockers, • Able to occasionally work out of hours to attend events on site in London (or UK wide) from installation build, derig and post-event reconciliation Experience: • 5 + years managing creative events and multi-disciplinary project management across beauty, fashion, lifestyle campaigns, mailers, experiential activations, • Ideally you will come from a similar creative events, advertising, marketing/PR agency or will have worked in house brand side in events, marketing, PR teams, • Able to influence and gain the trust and respect of clients at all levels, • Experience using Monday.com (our resource and project management tool) as well as Google Drive, Google Sheets etc, iOS, Keynote etc, • An understanding of design and production processes across the digital and production world with a firm understanding of production timings for creative delivery, • Extensive experience with events production, asset management and problem solving Company benefits: • 25 Days annual leave + One Day for your birthday, • ‘Duvet Days’ - one wellbeing day per year, • Summer Friday’s - finish at 4pm every Friday during August, • Enhanced Maternity Leave Package, • Long Service Award, • Eye Test Vouchers, • Company Mobile Phone and Laptop provided, • Home work set up equipment provided, • Meeting free Friday’s to allow you to complete your week’s work load, • 5% Employee / 5% Employer Matched Pension Scheme About Fairholme Studio : Creative Director and Founder of Fairholme Studio, Tony Jack started his career at Estée Lauder Companies working in the PR team at Smashbox Cosmetics and Bobbi Brown Cosmetics. Over his 5 year stint at the beauty giant, Tony worked on the UK and Ireland communications as well as events for press, influencers and consumers. Tony also worked closely with Bobbi herself on a number of projects, and worked at Fashion, Beauty and Lifestyle PR agency; Aisle 8, where he headed up the events and special projects division. He then worked for two leading events agencies in London to gain further experience within production and creative, before setting up his own agency. Tony now owns Fairholme Studio Ltd, a creative agency specialising in events, consultancy, visual merchandising, campaigns, creative mailers and more. Fairholme Studio has worked on over 750 projects since launching in 2021, including clients such as: RARE Beauty, SPACE NK, L’Oreal Groupe, Estée Lauder Companies, KIKO, Kiehl's, NIP + FAB, Blank Street, Missoma and many more. During the pandemic Tony created a line of hand-dipped taper candles, sold exclusively in Liberty London. At Fairholme Studio, we are responsible for creative output, and we work with multi-disciplinary client teams across beauty, lifestyle and luxury clients, to help bring their creative vision to life. We’re a vibrant and dynamic bunch of creative thinkers spanning creative design, project management, production, social media, content and PR. Fairholme Studio is a start-up business that cares about creating an inclusive team and welcomes people from all backgrounds, with different perspectives, ideas and experiences to work with us. We're passionate about who we are and work at a fast pace, pouring thought, creativity and care into everything we do. Fairholme Studio is an equal opportunity employer. To apply please send a copy of your CV and a covering email to

Hours: Monday – Friday 9am – 6pm. Occasional scheduled weekend and night working will be required to ensure the efficient functioning of the role on an ad hoc basis, with time off in lieu Holiday: 25 days plus bank holidays About us Merano Residences is an iconic and award- winning design, riverside apartment development comprising 40 prestigious apartments, a commercial unit and a café. The Management Company now wish to appoint a professional manager to control, improve and take ownership of the services function required to achieve and maintain the required level of excellence. Job purpose The Building Manager will take the lead on all aspects of the day-to day management of Merano Residences. They will be responsible for maintaining the highest standards for all areas of the building, including supervising the front of house team, ensuring customer service and the safety and smooth running of the property is a priority at all times, and standards meet the expectations of the residents, the Management Company and Managing Agent. Key areas of responsibility: • Maintain a physical risk register for all aspects of the property to ensure the safety and security of residents, staff and visitors., • Manage the presentation aspects of the whole estate so that Merano Residences is perceived as the paramount residence within the locality., • Create a culture of superb client care and professional service delivery within the Concierge, Cleaning and Maintenance teams. This will be led by example with ongoing monitoring, training and role enhancement as an essential aspect., • Work with the RMC Board and the Managing Agent to deliver a short, medium and long- term strategy for the efficient running of all mechanical, electrical and maintenance services within the building. This will include having synergy with annual budgets and demonstrate prudent procurement procedures that will reduce excessive expenditure in all areas., • Liaise with suppliers and contractors to ensure the best possible service is delivered in a timely and cost-effective manner., • Maintain a basic understanding of employment and property law that will enable you to ensure that the RMC Company and the concierge team are compliant with all current legal regulations including, but not limited to, employment, fire, health and safety and insurance regulations etc., • Review all internal systems and software to ensure efficiency and facilitate improvements where required., • Ensure that handover logs and incident reports are properly logged and that issues arising are appropriately escalated and followed up to deliver a successful conclusion., • Be aware of all contractors onsite, and their remit, and monitor activities accordingly., • Take ownership of all areas of responsibility and report effectively and openly at regular Board Meetings., • Take day-to-day responsibility for the supervision and deployment of all on-site staff ensuring they are clear about their roles and any specific tasks requiring execution., • Ensure an up-to-date SOP is maintained, available to all staff and regular training is provided. Provide feedback to the Managing Agent and the Board to inform on performance management and training., • Ensure a high level of customer service is provided by all concierge staff at all times, that all communications (e.g phone calls, emails) are answered appropriately and that all face-to-face communications are friendly and welcoming., • Ensure that all staff are well-presented in their uniforms and wear name badges. Ensure that all staff log on and off in accordance with requirements and any issues (including absenteeism, sickness or lateness) are reported promptly to the Managing Agent /recorded on the HR system., • Ensure that any temporary concierge, cleaning or maintenance staff are fully briefed and supervised to enable them to carry out their responsibilities., • Work with the HR team to ensure all absences are covered efficiently. Skills and Qualifications • High level of education with a special aptitude for English and Maths. A degree (or similar) in Business Administration or Estate Management is desirable, but not essential if an exceptional and proven track record of relevant past experience can be demonstrated. Relevant industry qualifications would be a bonus, • Computer literate and be competent in Word, Excel and PowerPoint or a modern equivalent, • Ambitious, dynamic and motivated, • Excellent Communication skills, • Competent negotiation skills are essential, • Demonstrate a “can do” attitude with excellent problem solving skills, • Previous experience in a Team leader role is essential with a proven track record of leading, managing, directing, supporting, and training staff, • Excellent references will be expected Person specification The conduct of duties needs to be of the highest standard and you must be presentable, smart, have an ability to communicate at all levels and build trust with the residents, the Managing Agent, and the Board. The right candidate will be enthusiastic, goal-orientated, highly organised and have strong interpersonal skills including a professional work ethic. Training: Training will be provided on the job internally, supplemented by external courses as required. Staff are encouraged to sit the IRPM exams at the earliest opportunity.

To manage a diverse calendar of events for Racing Breaks and Your Golf Travel, and where required, Premier Golf. Initially, the workload for this role will be split 75% Racing Breaks and 25% Your Golf Travel. You will lead the planning and execution of multiple simultaneous projects to exceed customer expectations while maintaining department objectives regarding revenue, relationship building and growth. This role requires a dedicated professional with experience in event management ideally within the sporting sector, who possesses strong budgeting skills, meticulous organisation and the ability to foster high-level relationships with suppliers and clients. Work with the current Event Manager and Head of Tournaments & Events in designing and implementing a communications plan (customer journey) for all Major tournaments and events. Whether they book 12 months, 6 months, 3 months in advance or the week before, responsibility (along with the support of the Head of Tournament & Events and the Event Operations Coordinator) to ensure all customers feel well looked after and have all of the information they require before travel. Ensure teams are fully briefed on responsibilities prior to events and work with Event Manager and the Head of Tournaments & Events on specific requirements needed for tournaments. This is an exciting opportunity to expand our Events team as Events Manager focussing on event management and working with the current Event Manager and the Head of Events. Attention to details is key! As the world's leading golf travel tour operator and one of the most notable Horse racing travel operators we pride ourselves on being number one and with this in mind, our customers deserve to receive first-class experiences at our Events to match. As an Events Manager with Your Golf Travel and Racing Breaks you will primarily be responsible for assisting and delivering Racing Breaks events for 70% of your time and 30% of your time will be on Your Golf Travel events, YGT golf days, Albatross golf days and company events. Working closely with the Head of Tournaments & Events to ensure all operational and logistical requirements have been accounted for and assisting onsite at all events required. Working closely with the team to ensure all changes and amendments are executed and confirmed. If you have a passion for travel, horse racing and golf, great communication and customer facing skills and an eye for detail then this is the role. Horse racing & Golf experience isn't essential however as you will be communicating about these subjects day to day, an interest will be valuable. This role will require a fair amount of travel both nationally and internationally. Event Specific Responsibilities will include; • Work alongside the current Events Manager and Head of Tournaments & Events with operational plans for onsite elements of itineraries for all Racing Breaks and a selection of Your Golf Travel events such as transfers, ticketing, add ons, hospitality and travel manifests, • Lead with the sending of customer communications, • Lead alongside current Event Manager in day to day operations of the team, • Work closely with the team to ensure excellent fulfilment processes for bookings, confirmations and amendments, • Attend Racing Breaks and Your Golf Travel events where required by the Head of Tournaments & Events Roles to include, but not limited to; 1. Product & Supplier Management • Contract Management - Responsible for managing contracts and relationships with key suppliers including hotels, racecourses, golf venues, transfers and ancillary businesses, • Rate Negotiation - Negotiate rates and commissions to drive the best possible value for the Palatinate Group, • Allocation Oversight - Confirm and manage hotel and ancillary allocations and arrangements for all event itineraries 2. Event Planning & Execution • Tournament Operations - Where required, work with current Event Manager and the Head of Tournaments & Events with operational plans for major global events including Cheltenham, Ascot, The Masters, Solheim Cup, Ryder Cup, Arc de Triomphe and The Open and many more events, • Project Delivery - Create event materials, including project plans, timelines and itineraries, ensuring all events are delivered on time and within budget, • Customer Journey - Lead alongside events team, the customer communications to ensure all guests feel well-looked after and possess all necessary information prior to travel, • Collateral Coordination - Brief the design team to create high-quality invitations, promotional materials and guest information packs 3. Onsite & Team Leadership • Event Attendance - Attend events nationally and internationally to look after guests and lead onsite operations, • Team Management - Manage team onsite at specific events and brief staff on their responsibilities prior to the event start, • Composure - Maintain professional composure and a positive attitude during long, high-pressure, or anti-social working hours 4. Internal Collaboration & Growth • Sales Liaison - Work closely with the sales team to ensure products match customer needs and meet financial forecasts without overselling commitments, • Partnerships - Assist the team to leverage ambassadors, celebrities and media to create high-profile, value-for-money experiences, • Website Maintenance - Responsible for updating the team on commitments so they can maintain the website, including creating new pages, tickets and managing inventory, • Continuous Improvement - Review client feedback and financial expenditure to improve future event delivery and strategic objectives Skills/Abilities; • Flawless attention to detail, excellent written and verbal communication skills, IT and office/G-Suite skills along with a methodical approach, • Excellent prioritisation and time management skills coupled with ability to work under pressure and to tight deadlines, • Highly organised and motivated, • Must have a valid UK driving licence*, • Available to travel around the UK and abroad, • Ability to maintain composure on site, • Excellent G-Suite skills, • Excellent communicator with brilliant personal and team working skills, • Excellent verbal and written communication skills, • Must be extremely punctual and well organised To apply please email Aaron Taylor with your CV and Cover letter.

Compliance Monitoring Manager Nest Invest London (Hybrid working) Nest Invest is on an ambitious journey to become one of the world’s largest asset owners. With c.£60 billion AUM today, we’re on track to manage more than £100bn by 2030. This rapid growth brings exciting opportunities and increasing operational complexity. As our portfolio expands, we shall internally manage more of the investment decision making and process, whilst concurrently engaging with a broader range of external partners. This rapid and sustainable growth and the transitioning of investment decision making ‘in-house’ will clearly have significant implications on the approach to compliance that Nest Invest takes. It is imperative that Nest Invest has a culture that prioritises compliance and has strong processes in place to ensure it meets the highest standards of conduct. Nest Invest is regulated as an Occupational Pension Scheme (OPS) firm by the FCA. The compliance function supports Nest Invest to comply with regulation arising from its status as an OPS firm. Nest Invest currently falls under the FCA’s ‘core’ Senior Managers and Certification Regime (SMCR) due to the size of assets under management and investment implementation approach. The Role Reporting into the Head of Compliance, the Compliance Monitoring Manager will be responsible for supporting on the design, delivery and oversight of an end to end compliance monitoring programme for Nest Invest aligned with FCA regulations and industry best practice. This is an exciting opportunity to help support the elevation of our compliance function to the next level, ensuring that Nest Invest continues to adhere to FCA requirements, and navigates the increasing regulatory expectations that accompany the organisation’s growth trajectory. We are seeking a Compliance Monitoring Manager to lead on the delivery of a Nest Invest Compliance Monitoring Plan, be able to adapt that plan to respond to new or emerging regulatory risks identified through horizon scanning, FCA priorities or internal situations, and deliver compliance monitoring reports which ensure the business is kept up to date with regulatory risks and actions taken which mitigate those risks. The Person This is an incredibly exciting time in Nest Invest’s future growth agenda and evolution. The successful Compliance Monitoring Manager will play a key role in helping to shape our approach to demonstrating FCA compliance as we become more sophisticated and specialised as an Asset Manager. We are looking for: • An established Compliance Monitoring professional with experience of developing, delivering and running compliance monitoring programmes within Institutional Asset Management, Investment Management or Asset Owner environments., • Demonstrable experience of owning or implementing a compliance monitoring plan within an FCA regulated entity, preferably Investment Firms and/or OPS firms., • Strong knowledge and experience of regulatory rules and requirements, including FCA rules and working practices., • Excellent stakeholder engagement, partnering and influencing skills and the ability to face off to a range of senior stakeholders across an investment business, challenging proactively and constructively where necessary., • Strong judgement and pragmatism in navigating regulatory risk, with ability to communicate clearly and confidently., • Very well organised with excellent attention to detail and the ability to be both strategic but also hands on., • A genuine desire to contribute to a purpose led environment and a collaborative, collegiate and dynamic culture. Organisational Overview Nest is an award-winning workplace pension scheme, the largest in the country in terms of members. Set up by the government to give every worker in the UK somewhere to save, our first-class responsible investment practice and governance are the backbone of what we do, supported by all the functions you’d expect to find in a thriving business. We’re committed to creating a workplace where you can be your authentic self and offer an inclusive and flexible working environment. To apply or for an informal discussion, please contact Braidie Cole: Directorate/Department Overview The Investment directorate (Nest Invest) is responsible for investing members’ contributions in order to grow their retirement pots over the long-term. The responsibilities of the team include: • Asset allocation and portfolio risk management, • Manager selection and monitoring, • Responsible investment, • Investment communications, • Fund administration, • Investment technology and financial modelling, • Contributing to the development of the investment proposition From December 2019, the Nest Investment team was seconded into Nest Invest Ltd (Nest Invest), the investment subsidiary of Nest Corporation. Nest Invest is authorised and regulated by the Financial Conduct Authority (FCA). For the role holder, this means working in a regulated entity, and being required to adhere to certain rules and behaviours included in the FCA’s Code of Conduct (COCON), specifically the individual Conduct Rules defined by the FCA. Flexible and agile working Everyone's personal situation is different. To make the most out of hybrid working, we've introduced different ways of working, which include (subject to role requirements): • hybrid of office (Canary Wharf, London) and home working (there will be an expectation to attend the office, once - twice a week, or more, as required), • reduce or vary working hours, • reduce or vary the days worked, • work compressed hours, • job share Diversity, Equity and Inclusion Everyone is welcome to apply for our roles and we particularly encourage applications from Black, Asian and minority ethnicity, LGBTQ+, and disabled candidates. Everyone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of their age, belief, disability, gender identity, marital status, national origin, pregnancy or caring responsibilities, socio economic background, sex, sexual orientation, religion or race or any other legally protected status. We also recognise the importance of diversity of thought and other forms of neurocognitive variation. As a Level 2 Disability Confident organisation, we’re part of the guaranteed interview scheme. This means should you meet the minimum criteria for this role, you will automatically be put forward for an interview. Please note that this advert may close early if we receive a sufficient number of satisfactory applications.

White Collar Factory (95009), United Kingdom, London, London Manager, Compensation Consulting About this role Here at Capital One, Compensation is an important component of our Total Rewards strategy which focuses on Delivering Total Rewards that compel the best people to join and stay with Capital One and empower them to live their best lives. We are looking for a Manager, Compensation to join our International compensation team and who are detailed, results-oriented and flexible with the ability to manage multiple initiatives in a fast-paced environment. This role is responsible for designing, planning, and implementing compensation programs, policies, and procedures across our international footprint. We work in a business-casual, collaborative environment where one’s contributions are recognised, successes are elevated and effort is rewarded. We bring an analytically rigorous, data-driven approach to compensation and are focused on improving the associate experience including associate understanding of pay. The ideal candidate for this role should exhibit strong communication, influencing, and problem solving skills towards all stakeholders. Experience gathering requirements and digging into the details of business objectives along with the ability to translate these requirements into terms that others can develop solutions for is critical. We bring a data-driven approach to compensation. If you have a passion for analysing compensation and want to be part of a winning team, then this is the job for you! What you’ll do * Partner with HR and senior business leaders to develop pay programs for our International Business while exhibiting strong communication, influencing, and problem solving skills and ensuring alignment with the HR and business strategy for Capital One internationally * Deliver expert compensation consulting and develop proposals and presentations about compensation programs (including market data and appropriate pay levels/targets) to influence and educate senior level decision-makers * Serve as the primary compensation point of contact for mid-year and year-end compensation cycles for assigned client groups, ensuring smooth execution and managing within internal and external controls * Contribute to strategic compensation projects, key initiatives or processes horizontally across client groups * Collaborate with recruiters to develop competitive offer packages for external hires * Perform deep analysis on effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives * Conduct benchmarking and job evaluations using market data and internal evaluation, and regularly analyse our market position on jobs; make recommendations on market adjustments * Research and formulate recommendations on external and internal employment offers, job leveling, and internal equity adjustments through the use of salary surveys and internal compensation tools * Draft plans, educational materials, and communications designed to provide associates, managers, and HR partners with timely and accurate information regarding compensation initiatives * Be an influential HR leader who thinks beyond compensation programs and builds strategic initiatives in close partnership with our HR analytics and benefits teams * Demonstrate an understanding of labour and pay equity laws to effectively audit, analyse and develop internal compensation practices inclusive of corrective actions as needed * Provide compliance consultation to HR and your business clients What we’re looking for * Compensation management experience, preferably within a regulated industry * High level of experience with building compensation models and conducting pay analysis * Experience in a client consulting role * Advanced Google Sheets / Excel skills (VBA, macros, array functions) and experience in developing data-based stories in Powerpoint / Google Slides * Great attention to detail to understand compensation analytics and how to present to senior business leaders * Ability to work cross-functionally and globally with lots of stakeholders to drive compensation decisions * Experience with Workday (desirable) * Experience with benchmarking tools (BetterComp) or reporting tools (Tableau, Business Objects) * Knowledge of human resources and compensation, including knowledge of Local laws/regulations relating to compensation Where and how you'll work This is a permanent position and can be based in our Nottingham or London office. We have a hybrid working model, so you’ll be based in our office 3 days a week on Tuesdays, Wednesdays and Thursdays, and can work from home on Monday and Friday. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you * Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation * We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) * Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave * Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: * REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies * OutFront – to provide LGBTQ+ support for all associates * Mind Your Mind – signposting support and promoting positive mental wellbeing for all * Women in Tech – promoting an inclusive environment in tech * EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

Chief of Staff for UHNW Entrepreneur (Family Office / Private Office) • Location: London & UK (Hybrid), • Contract: Full-time, permanent, • Salary: £120,000 – £150,000 gross p.a. (D.o.E.), • Start Date: As soon as possible – handover period through to June 2026, • Reporting To: Directly to the Principal The Opportunity We are seeking a highly organised and proactive Chief of Staff to support a UHNW individual managing multiple active businesses across diverse industries. Acting as a strategic partner and trusted conduit between the Principal and all business stakeholders and family members, this role delivers high-impact support across UK-based business operations, enabling effective communications, governance, stakeholder engagement, and operational oversight. The focus is predominantly commercial, with personal and family priorities forming a natural but secondary part of the landscape. This is a replacement hire for a well-established role. The outgoing Chief of Staff built the infrastructure, systems, and trusted relationships that now define the position. The incoming candidate will inherit a strong foundation with a collaborative support team and a Principal who has evolved significantly in his ability to delegate. A thorough handover period through to June 2026 will be provided. The role is hybrid: the Principal splits his time between a Central London office and business operations in the Midlands. The successful candidate should be willing to spend 2–3 days per week in the Midlands (with hotel accommodation provided on-site) and can work flexibly from London or from home on remaining days. Driving is not required – direct trains run from Central London to the Midlands location. Requirements Must-Haves • Proven experience in a Chief of Staff, Senior EA, or equivalent strategic support role reporting directly to a UHNW individual, founder, or C-suite principal. This is not a step-up role – candidates must demonstrate a strong track record at this level., • Background in at least one of the following: corporate/structured environment (Big 4, management consulting), luxury hospitality or lifestyle brands, or high-growth start-up/founder-led business. A combination is particularly valued., • Understanding of what it means to support a high-profile principal across business and personal domains – the focus is commercial and strategic, but personal requests are part of the territory and require a willing, flexible approach., • Exceptional communication skills with the ability to engage credibly and warmly at all levels, from contractors and household staff to investors and board members., • An “under the radar” personality – not precious about status or hierarchy, flexible, open, grounded, and approachable. Must be comfortable with the full spectrum of the role, from strategic projects to practical errands., • Strong project management capability with a track record of driving initiatives forward, maintaining budgets, and ensuring principals are fully prepared for all commitments., • Fluent English with excellent written and verbal communication., • Bachelor’s degree minimum; Master’s or postgraduate qualification preferred., • Understanding of or interest in the sports, entertainment, or hospitality sectors., • Experience managing or coordinating a small support team (EA, PA, Property Manager)., • Exposure to UHNW family offices, private wealth, or luxury hospitality environments., • Familiarity with event management, corporate hospitality, or venue operations., • Experience with liaising with management teams and key stakeholders across different businesses. Why This Role • Inherit a well-established infrastructure with clear processes, systems, and a trusted support team already in place – the hard groundwork has been done., • Work directly alongside a self-made UHNW entrepreneur across a genuinely diverse and exciting portfolio: financial services, UK manufacturing, and professional sport and hospitality., • Hybrid working model with flexibility across London, the Midlands, and home – with on-site hotel accommodation provided., • A Principal who has significantly evolved in his approach to delegation and now genuinely values and relies upon his Chief of Staff., • A generous handover period with the outgoing Chief of Staff through June 2026 to ensure a seamless transition. Key Responsibilities Strategic, Business and Executive Support • Serve as the Principal's strategic right hand across all business matters, acting as gatekeeper, advisor, and execution partner., • Drive strategic initiatives, projects, and special assignments across the Principal's portfolio of businesses., • Attend key meetings alongside the Principal, prepare agendas and briefing materials, take minutes, and own follow-up actions., • Manage and anticipate competing priorities across four calendars (business, investment, family, and sporting)., • Act as the primary point of contact for the Principal, managing internal and external stakeholders with discretion and professionalism., • Build and maintain trusted relationships across all businesses, household staff, family members, and external partners., • Support coordination between business and personal affairs, ensuring the Principal’s personal and family needs are handled efficiently alongside commercial priorities., • Oversee project delivery across the portfolio – from office refurbishments to strategic business initiatives – ensuring timelines and budgets are maintained., • Work in close partnership with the Principal's EA to ensure cohesion and alignment across scheduling, communications, and task management – acting as a unified front in supporting the Principal's daily and long-term priorities., • Support the Principal’s time management, proactively building in buffer time and ensuring he is prepared and punctual for all commitments., • Handle ad hoc personal requests with discretion, flexibility, and a solutions-oriented mindset., • Work together with EA to ensure all personal, family and philanthropic matters/events are prioritised and events are organised as required. Additional Information This role is employed under one of the Principal’s business entities and on top of a competitive base salary you will also be awarded with discretionary bonuses. Success metrics are set collaboratively with the Principal, with a hands-off management style – you will know you are excelling when things run smoothly, surprises are eliminated, and the Principal is consistently prepared and supported. Application Process Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, please consider your application unsuccessful on this occasion.

TITLE: Customer Success Intern DEPARTMENT: Corporate-Branch Sales REPORTING TO: VP, Customer Outcomes, EMEA OFFICE LOCATION: London, UK ROLE TYPE: Internship, Hybrid (3 days Onsite, 2 Remote) DURATION: 9 Weeks IPC is a fintech company that focuses on the human element. With a global presence, we support local markets with our advanced cloud-based trading communications and managed connectivity solutions. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. Join a team that is dedicated to delivering groundbreaking products and making a significant impact on our clients' success. Empowering Innovation, Shaping Futures Overview of the Global Internship Program: Our 2026 Global Summer Internship Program is designed to provide students and recent graduates with hands-on experience in their field of study, offering professional growth, mentorship, and valuable networking opportunities. • Professional Growth: You will gain hands-on experience in your field of study, which will be invaluable for your professional development., • Mentorship: You will have the opportunity to learn from experienced professionals, gaining insights and guidance that will benefit your career., • Networking: Being part of our organization will allow you to build a network of contacts within the industry, aiding your future career prospects., • Skill Development: You will enhance both technical and interpersonal skills through targeted training sessions. What does the internship program entail? Customer Success at IPC helps clients achieve maximum value from our products and services across the entire customer lifecycle—from onboarding and adoption, to governance, expansion, and renewal. As a Customer Success Intern, you will collaborate with our international Customer Success team to enhance customer engagement, support process improvements, and contribute to highimpact activities designed to help clients succeed. You will participate in a variety of programs including wellness initiatives, team-building activities, networking events, and DE&I initiatives. You may also: • Value & Adoption Analytics: Build simple dashboards/trackers that show adoption trends, usage insights and business outcomes for key accounts., • MAC Process Exposure: Learn how we manage Moves, Adds & Changes (MAC) end to end and help streamline request handling., • QBR Readiness: Support Quarterly Business Reviews—gather data, craft slides, and capture follow ups for strategic customers., • Process Improvement: Contribute to our Customer Success Process Improvement Program (templates, SOPs, playbooks, comms) and proactively identify opportunities to leverage AI tools or automation to improve team processes, workflows, or efficiency, and share recommendations with the team., • Shadowing & Stakeholder Interactions: Shadow Customer Success Managers on internal standups, customer calls, and cross functional syncs (Sales, Ops, Product, Marketing)., • Customer Comms Support: Help prepare concise customer updates, FAQs and how to content to drive smoother adoption. How You Will Make an Impact: • Show Your Enthusiasm: Your motivation and eagerness to learn will bring positive energy to our team., • Take Initiative: Don’t be afraid to propose new ideas and solutions. Your fresh perspective can make a real difference., • Collaborate Actively: Work closely with your teammates, sharing insights and supporting each other to achieve common goals., • Be Proactive: Ask questions and seek opportunities to take on new tasks and challenges., • Demonstrate Commitment: Show your dedication to the projects you work on, contributing your best effort., • Enhance Team Dynamics: Your positive attitude and willingness to help will foster a collaborative and supportive work environment., • Learn and Grow: Take advantage of every learning opportunity to develop your skills and knowledge., • Adapt and Innovate: Be open to new ways of working and embrace changes that can lead to improvements. Essential Skills and Experience to be Successful in the Role: • Recent graduate or in your final year of a Bachelor’s or Master’s degree in a related field (Business, Communications, Marketing, Economics, Management, etc.), • Excellent English communication skills, • Strong teamwork and interpersonal skills, • Analytical thinking with strong attention to detail, • Ability to navigate ambiguous or fastchanging situations, • Customeroriented mindset and willingness to understand customer needs, • Strong organizational skills and ability to handle multiple priorities Curious about what we offer? • 9 weeks full-time paid internship filled with exciting events and initiatives, • Access to LinkedIn Learning, • Access to IPC University, • Improve your technical and soft skills through integrated training and development workshops, • Gain invaluable exposure to leadership and the corporate environment, • Build lasting connections through networking and relationship-building opportunities, • Connect with your peers through exciting social events Additional Information: At IPC, we believe that hybrid working creates an inclusive, flexible environment where employees can perform at their best, and teams can collaborate, innovate, and celebrate successes together. We spend around 60% of our time in the office and around 40% of our time working remotely. Some individuals may be required to work from the office or client sites more than 60% of the time, if required by their role and/or client needs. Your precise work schedule will be determined by you, your Line Manager and HR before commencement of your internship program with IPC. IPC’s Work Culture: The IPC work culture is one that fosters inclusion, prioritizes innovation, and maximizes potential. We are a global ecosystem, full of diverse people that together made IPC what it is today. Our strength as an organization is the sum of our different backgrounds, perspectives, skills and geographies; supported by an ironclad commitment to constructive dialogue and open-mindedness. We live and breathe our commitment to innovation by embracing bold ideas, seizing new opportunities and striving for excellence. Our people have continued to deliver ground-breaking solutions to our clients for over 50 years.

CNX Recruitment is proud to be working with a growing construction contractor, to recruit an experienced and highly organised Office Manager to support their thriving construction business based in Barnet.\n\nThis is a key position within the company, ideal for someone who thrives on structure, efficiency, and implementing robust administrative systems. You will take ownership of office operations, with a strong focus on document control and process improvement across construction projects.\n\nKey Responsibilities\n\n * Establish, implement, and maintain efficient administrative systems and procedures\n\n * Develop and manage document control processes for construction projects\n\n * Ensure all project documentation is accurate, up-to-date, and compliant\n\n * Coordinate with project managers, site teams, and external stakeholders\n\n * Oversee general office management, including supplies, facilities, and support staff\n\n * Manage filing systems (both digital and physical) to ensure easy access and audit readiness\n\n * Support health & safety documentation and compliance processes\n\n * Assist with reporting, project tracking, and internal communications\n\n * Identify opportunities to improve workflow and operational efficiency\n\nAbout You\n\n * Proven experience in an Office Manager or Senior Administrator role within the construction industry\n\n * Strong experience implementing admin systems and document control processes\n\n * Excellent organisational skills with a keen eye for detail\n\n * Confident communicator with the ability to liaise across all levels\n\n * Proficient in Microsoft Office and document management systems\n\n * Ability to work independently and take initiative\n\n * Knowledge of construction processes, terminology, and compliance requirements is essential\n\nWhat’s on Offer\n\n * Opportunity to shape and improve internal systems within a growing construction business\n\n * Supportive and collaborative working environment\n\n * Competitive salary based on experience\n\n * Long-term career progression opportunities\n\nHow to Apply\n\nIf you’re an experienced Office Manager with a background in construction and a passion for creating efficient systems, we’d love to hear from you

Programme Manager – Social Impact / Leadership / Change Programmes Salary: £35,000–£40,000 Location: South East England (largely remote with London meetings a few times a month) Are you an organised, proactive Programme or Project Manager who thrives in purpose‑driven environments? Do you enjoy bringing structure to complex work, coordinating multiple stakeholders, and turning ideas into practical delivery? This newly created role sits at the heart of a mission‑led organisation working on some of today’s most pressing societal challenges. We’re looking for someone who is energised by people, learning, and positive change — ideally with experience in training, charities, leadership development, consultancy, or transformation programmes. The Role You’ll play a central role in supporting a major multi‑year programme focused on social impact, alongside wider organisational initiatives. This includes: • Owning and maintaining programme plans, milestones, timelines and delivery rhythms, • Building simple, effective project management systems and ways of working, • Tracking progress, risks and decisions — ensuring nothing stalls, • Coordinating internal and external contributors, • Holding and reporting on programme budgets, • Preparing stakeholder updates, slide decks and briefing materials, • Supporting CRM development and maintaining high‑quality data, • Managing communications, invites, follow‑ups and participant engagement, • Leading the planning and delivery of events, workshops and convenings, • Supporting marketing activity, including social media and content coordination About You You’ll thrive here if you: • Have strong programme/project management experience across multiple workstreams, • Are confident managing budgets and reporting on spend/forecast, • Build structure that others actually use, • Are comfortable with CRM systems and maintaining accurate data, • Communicate clearly in writing and in person, • Are proactive, detail‑oriented and good at spotting what’s missing, • Enjoy turning ambiguity into a practical plan, • Care about high‑quality outputs — plans, decks, comms, events Working Arrangements • Largely remote, with flexibility, • Must be based in South East England and able to travel to London a few times a month, • Full‑time, with flexibility to support occasional global time zones Why This Role Matters You’ll be joining a team committed to making the world a better place — tackling systemic challenges through collaboration, leadership, and long‑term thinking. This is an opportunity to contribute to meaningful, high‑impact work while shaping a programme that is still evolving and growing. Thank you for your interest in the above position. Whilst we’d love to get back to everyone who applies to our roles, we are a small team so will only be in touch if your application is successful. In the meantime, you can view our other permanent and temporary vacancies here on the website and we wish you all the best in your job search ~ Bis Recruit

Key role objective The Managing Quantity Surveyor is responsible for the commercial and contractual management of WJ’s customer projects, ensuring robust financial control, contract compliance, accurate forecasting, and commercial risk management across all UK operations. The role works closely with WJ Project Managers to support delivery, maximise value, manage contract change, protect WJ’s commercial position, and ensure accurate and timely reporting. The MQS will be the company’s subject matter expert in managing JCT and NEC3/4 construction contracts, ensuring best practice commercial governance across the project lifecycle. SALARY: £65,000–£75,000 per annum + Car + Generous Benefits (see below) • Company car: Company car (available for personal use) with a monthly rental value, • Pension: Automatically enrolled into the WJ Groundwater Salary Sacrifice Pension Scheme. Contributions are made at 5% for both employee (minimum) and employer (maximum)., • Private Healthcare: At six months of service, Automatically enrolled into Westfield Health Cash Plan for Specialist Consultations & Diagnostics, Scanning Service (MRI, CT & PET Scans), Optical, Dental, Chiropody and Therapy Treatments (Physiotherapy, Acupuncture, Chiropractic, Homeopathy and Osteopathy), • Profit Related Bonus: A profit related annual bonus will be payable in December if WJ meets its profit targets, • Group Life Insurance: Automatically included in the WJ Death in Service Group Insurance at 3 times salary after 6-month probation period, • Gym Membership: Exclusive, discounted access to thousands of gyms, pools and spas with just one pass via our fitness partner, Hussle Key areas of responsibility: Contract & Commercial Management • Lead commercial administration of all allocated WJ projects under NEC3/4, JCT, and bespoke contract frameworks., • Ensure contractual obligations, notices, early warnings, and communications are issued correctly and on time., • Provide authoritative advice to Project Managers on contractual rights, risk, programme impacts, and entitlement., • Prepare, manage, and maintain project cost plans, internal CVRs, and monthly cashflow forecasts., • Review and validate subcontractor costs, plant & labour allocations, and resource expenditure., • Ensure accurate monthly valuations, including both measured and forecast values, supporting strong cash recovery., • Act as the lead commercial interface with clients, main contractors, and commercial representatives., • Attend progress meetings, commercial reviews, and contract negotiations on behalf of WJ., • Establish and maintain a clear change management process across projects., • Prepare and agree compensation events, variations, quotations, and re-measures in accordance with contract rules., • Produce accurate monthly commercial reports for the Operations Manager, Finance Manager, and Managing Director., • Present CVR outcomes and explain budget movements, risks, overruns, or margin variances., • Work collaboratively with Project Managers to ensure that operational decisions consider commercial impact., • Provide commercial training, guidance, and mentoring to Project Managers and site leads (no formal line management)., • Maintain robust commercial records, including correspondence, notices, site diaries, measurements, and cost evidence., • Support dispute resolution, mediation, adjudication or claims processes if required., • Ensure commercial processes comply with WJ’s IMS, QMS, SHEQ requirements, and corporate governance expectations. Qualifications & Experience Essential • Degree in Quantity Surveying or similar., • Minimum 7–10 years’ experience in quantity surveying within the construction, civil engineering or specialist subcontracting sectors., • Proven track record administering NEC3/4 and JCT forms of contract (including Options A/C/E)., • Strong commercial acumen with experience managing multi-project portfolios., • Excellent negotiation skills and ability to deal with clients and contractors at a senior level., • Strong analytical & financial reporting capability., • Experience preparing valuations, CE submissions, forecasts, CVRs, and final accounts., • Excellent communication and interpersonal skills., • High attention to detail and strong organisational ability., • Professional membership (e.g., RICS)., • Experience in geotechnical, dewatering, environmental or civil engineering subcontracting. Working Conditions Based at WJ’s UK Head Office (Kings Langley) with regular travel to sites and client offices across the UK. Occasional travel to WJ’s yard facilities for project reviews or commercial support. Physical Requirements The role is predominately office based but does require that the candidate utilises a Visual Display Unit (VDU) as part of their day-to-day activities. General Expectations • Uphold WJ’s values and commitment to safety, quality and environmental performance., • Promote continuous improvement and positive commercial practices across the business., • Undertake other reasonable duties consistent with the role’s seniority and commercial function.

Primary Skills: Strategic-Thinking(Expert), Communication(Expert), Program-Management(Advanced), Content-Development(Advanced), Cross-Functional-Collaboration(Expert) Contract Type: Contract Duration: 12+ months Location: London () #LP Job Summary: We are looking for an Executive Communications Program Manager to support Client's Collaboration business, directly influencing the communications strategy and initiatives across the organization. The role involves close interaction with senior executives and cross-functional teams to create and execute a communications plan that effectively showcases client’s collaboration initiatives and achievements. The successful candidate will be a strategic thinker with excellent program management skills, capable of developing compelling messaging and engagement programs for both internal and external audiences. Key Responsibilities: • Develop and manage communications plans focusing on Client's Collaboration products and initiatives., • Draft and oversee the production of content for executive briefings, social media, and thought leadership materials., • Ensure that all messaging is consistent, aligned with corporate goals, and effectively engages the target audience., • Coordinate across departments to align messaging and track communications deliverables for timely execution., • Exceptional ability to develop and execute strategic communications plans., • Proficient in content development and managing executive messaging. Industry Leaders in Tech Staffing As Talent solutions provider for Fortune 100 Organizations, Akraya's industry recognitions solidify our leadership position in the IT staffing space. We don't just connect you with great jobs, we connect you with a workplace that inspires! Join Akraya Today! Let us lead you to your dream career and experience the Akraya difference. Browse our open positions and join our team!

Job purpose To undertake all aspects of commercial business rates surveying. To promote and grow the service line throughout the region. • Advise on all business rates matters to include appeal work, business rates mitigation management, discussions with the local authorities and completion of statutory forms., • Carry out site visits and inspections in London and throughout the South East. Role Dimensions Financial data Capacity targets will be set each financial year for you and the team. To contribute to the departmental budget and be aware of your own contribution to the overall target. Total number of employees for whom you have line responsibility You will be expected to help mentor junior members of the team including apprentices (if applicable), graduates and surveyors. Where necessary you will be expected to help provide APC experience. Other data Working as part of the Professional team and supported by the Division as a whole, the role is to undertake existing instructions, maintain existing Client relationships by keeping them informed of the progress of their instructions and promote and develop new clients and business. The majority of work will involve property situated in London and throughout the South-East of England. Business generation and client facing business activity is a requirement and necessary for promotion opportunities. Cross-selling will also be rewarded. Key Responsibilities Client Management for both existing clients and potential clients are provided with a professional and knowledgeable service in connection with the work of the department. Clients should be updated regularly on the progress of their instructions. Responsible for Fee and Cost Management, quoting for work and ensuring that all fees and other costs are monitored and processed in a timely way so that income and profit targets are met. As a fee earner, to prepare invoices and to liaise with clients and Accounts teams to ensure bad debts are kept to a minimum. Professional and Personal Development to identify and address the relevant development requirements for the job; and ensuring that the appropriate skills and technical knowledge are evident. Compliance and administration to maintain all the relevant professional and in-house procedures and standards, ensuring good practice and consistency for the department and Company is achieved. Annual QA audits are undertaken by a 3rd party firm where files are chosen at random to ensure procedures are adhered to. Knowledge of changes and developments in professional and ancillary areas and to take steps to expand knowledge of same. From time to time, to provide up to date information relevant to professional services on the company’s website and social media pages. Communications & working relationships Internal • Line manager – for support and to monitor progress. To assist your line manager with their running of the team and to help ensure staff remain motivated. To keep company matters confidential where appropriate., • Departmental colleagues – to support each other and to ensure efficient service, • Other department representatives – to develop cross-servicing opportunities External • Clients – to keep advised of progress, to advise and to take instructions, • Professional bodies – to maintain and develop knowledge, • Other agents/professionals –to obtain comparables, market knowledge and for negotiation and networking purposes Key performance indicators • Financial – e.g., income, profit margins, debtor days, billing times, • Service standards – e.g., up to date knowledge of client needs., • Departmental targeted income, • Compliance and Administration, • Evidence of following the administrative procedures that may include:, • Debtor days/billing times, • 100% compliance of QA & Company standards, • Accounts submission on timely basis (timescale – to be agreed), • Personal Development - development plan in place, • Evidence of behaviours as described in Section 7., • Assist in the training of Office Team Administrators / junior staff members as required., • Identifying new opportunities from lease event meetings, lease advisory opportunities from existing rating client relationships and vice versa Person specification Knowledge, skills and experience required • At least 3-5 years MRICS, with relevant experience, • Knowledge of professional matters and potential new markets appropriate to their region/service line., • IT literate, with an ability to use all IT packages including effective use of database, websites, in-house templates., • Able to demonstrate ability to provide various advice relating to business rates, • Knowledge of current legislation that affects the service line., • Experience of negotiation skills to prepare for and conduct effective negotiations., • Able to demonstrate ability to develop the skills necessary to generate new clients and jobs., • Experience of the relevant commercial markets, • Able to solve problems effectively and creatively., • Ability to organise and manage time effectively., • Report/letter writing – able to produce readable grammatically correct written reports and letters which are clear, logical and persuasive., • Experience of utilising and maintaining internal and external comparable databases., • Communications; in addition to I.T based communication, the ability to talk to colleagues, clients and other professionals/agents in a clear & positive manner., • Influencing clients and applicants to achieve positive outcomes in relation to proposals, plans and working relationships., • Persuasiveness – able to understand the needs of the client/audience and respond accordingly by modifying or changing the communication style accordingly (written or verbal), • Initiate action – recognises, creates and seizes opportunities to implement plans and ideas to achieve business objectives., • Tenacity and Resilience – demonstrates perseverance over a period of time to achieve objectives, irrespective of obstacles., • Attention to detail and accuracy to ensure that activities and tasks are handled correctly and completed on time., • Responds constructively, enthusiastically, and flexibly to changes in team, market and work., • Able and willing to travel to site inspections and client meetings., • Willing to attend networking events, • Present at internal meetings / seminars?, • Strong work ethic SHW is committed to encouraging respect, diversity and inclusion among our workforce and eliminating discrimination. The aim is for our workforce to be representative of all sections of society, and for each employee and client to feel respected in an equitable environment. By submitting your application, you acknowledge that your personal data may be shared with other SHW Group subsidiary and affiliate companies in support of this objective. All data will be handled in accordance with applicable data protection legislation and our Privacy Policy, which can be found here: Privacy | SHW