JOB TODAY logo

Kpi jobs in Reino Unido

  • Assistant Manager
    Assistant Manager
    hace 14 horas
    £28000–£33000 anual
    Jornada completa
    East Dulwich, Southwark

    Yard Sale Pizza is on the search for an Assistant Manager to join our amazing team. In return you will receive a competitive base salary up to £30,000 per annum plus a generous bonus and excellent benefits! £28,000 - £30,000 OTE - £33,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We welcomed our sixth shop and FIRST south of the river in October 2020, during a difficult time where many other hospitality businesses sadly had to close their doors...a huge hats off to our brilliant delivery business model that facilitated us to open this beauty! Our full team of in-house drivers worked like mad delivering our handmade pizzas to the lovely folk of Dulwich and surrounding areas, a brilliant start! What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. • Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as an Assistant Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • Option to have an hourly rate., • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

    Sin experiencia
    Inscripción fácil
  • Deputy General Manager
    Deputy General Manager
    hace 1 día
    £31000–£37000 anual
    Jornada completa
    Waltham Forest, London

    Yard Sale Pizza is on the search for a Deputy General Manager to join our amazing team. In return you will receive a competitive base salary up to £34,000 per annum plus a generous bonus and excellent benefits! £31,000 - £34,000 OTE - £37,000 Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Walthamstow -- set in a beautiful old glass factory -- opened in January 2017 and was our first shop with an actual yard (well, we say 'yard', its more of a deck!). Our biggest shop to date, Walthamstow is a real hit E17ers, serving up our infamous pizza for dine-in, takeaway and delivery. What will I be doing? • Supporting the General Manager in all aspects of running the shop during peak, busy shifts. • Running your own shifts in the General Managers absence., • Keeping the team motivated and bringing great energy to each and every shift!, • Managing customer expectations, always going above and beyond., • Assisting with weekly reports, shop orders and team appraisals and development. What are we looking for? • Someone who has at least one years' experience as a Deputy Manager, ideally within a fast-paced, casual dining setting., • Someone who has great knowledge of both food hygiene and health and safety procedures., • An enthusiastic team leader and motivator who is a real people person with exceptional interpersonal skills., • It would be advantageous if you have previously worked within a takeaway setting., • An ambitious individual who would love to progress to a General Manager in the near future! What's on offer: • Monthly bonus which is based on KPIs (after probation is passed), • 40-hour contract, we love to promote a great work-life balance!, • 28 days holiday., • Christmas Closure., • Loads of room for progression!, • Uniform and other merchandise to celebrate your milestones working with us., • Free pizza on shift and brilliant discounts for family and friends across all sites!, • Staff parties throughout the year., • Cycle to work scheme., • Tech scheme., • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

    Sin experiencia
    Inscripción fácil
  • General Manager
    General Manager
    hace 21 días
    £30000–£34000 anual
    Jornada completa
    London

    Are you ambitious, commercially driven, natural leader with passion for fitness and wellness? We have an exciting opportunity to join our team as the General Manager at our North London Palmers Green Club. At Park View Health Clubs our mission is to inspire and promote healthy lifestyle, and provide our members with only the best, from our modern fitness equipment to our amazing classes and ever so caring staff. We aim for every member to reach their fitness goals and thoroughly enjoy our clubs and family-like community. We highly value our people and make sure we provide a beautiful environment not just to train but to work in as well. As a manager you will be working closely with the area manager, directors and owners of the business. So, in this role you will not only bring your own expertise and ideas to grow the business but will also work alongside and learn from the best professionals who run fitness companies internationally. This is a varied role and does require a great multitasker with very strong time management skills to be in charge of operations, staff, sales, monthly targets, etc. You will be responsible for your set club, including team management, sales and operations. About you You have at least 2 years experience at managerial level Sales experience is a must You can confidently multitask and work under pressure You have exceptional attention to detail and will ensure the clubs are in perfect condition You have excellent communication skills and have a friendly yet professional manner with both members and staff, being the first point of contact and the face of our brand You have strong leadership skills and experience in managing teams, including hiring and training of new staff members to our high standards You have good knowledge of Excel and experience with managing budgets and creating reports You have strong focus on sales targets and have a track record for achieving monthly targets and KPIs You have a creative eye and experience in assisting with marketing campaigns and digital platforms You have a positive approach to every task at hand and you strive to inspire your team and give them all the required support to keep our clubs thriving. Job Type: Full-time Salary: £30,000.00 to 34,000 per year Commission based also. Benefits: Employee discount Flexitime On-site gym Schedule: Monday to Friday Weekend availability Supplemental pay types: Commission pay Application question(s): As we want our management to be comfortable and flexible, the commute to work time is important. Please let us which postcode you reside in. Experience: Manager: 2 years (required) Sales 2 years (required) Work Location: In person Job Type: Full-time Benefits: Flexitime Gym membership Ability to commute/relocate: North London: reliably commute or plan to relocate before starting work (preferred) Experience: Customer service: 1 year (preferred) Management: 2 years (required) Licence/Certification: Driving Licence (preferred) Location: North London (required) Work Location: In person

    Inscripción fácil
  • General Manager
    General Manager
    hace 1 día
    £35000–£44000 anual
    Jornada completa
    Waltham Forest, London

    Yard Sale Pizza is on the search for an experienced General Manager to join our amazing team to run one of our brilliant shops in a vibrant London neighbourhood! In return you will receive a competitive base salary up to £38,000 per annum plus a generous bonus and excellent benefits! Our amazing and diverse teams are made up of chefs, front and back of house as well as our in-house drivers - you won't be dealing with third-party companies, just running a slick service of hand-made, hand-delivered pizza goodness! £35,000 - £38,000 OTE - £44,000+ Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Walthamstow -- set in a beautiful old glass factory -- opened in January 2017 and was our first shop with an actual yard (well, we say 'yard', its more of a deck!). Our biggest shop to date, Walthamstow is a real hit E17ers, serving up our infamous pizza for dine-in, takeaway and delivery. What will I be doing? • Dealing with all elements of management, including both kitchen and operations., • Supervising staff performance across all levels., • Reviewing periodic reports and adjusting operations to meet company KPIs., • Keeping your team motivated whilst bringing a great energy!, • Working with our marketing team to bring new business in and establish the shop in its location. What are we looking for? • We're looking for someone who absolutely loves to lead whilst setting a great example in the workplace., • Someone who has a keen understanding of driving sales and smashing targets!, • Someone with exceptional interpersonal skills., • An individual who has a few years experience as a GM would be amazing!, • It would be advantageous if you have previously worked within a takeaway setting. What's on offer: • Enviable hospitality hours which means you won't be working super-late!, • 28 days annual leave, • Cycle-to-work, • Tech scheme, • Company Pension Contribution, • Work from home allowance, • Birthday Present, • Free pizza on shift and brilliant discounts to enjoy with family and friends across all our shops!, • Staff parties throughout the year (we close all the shops!), • Fun away days and dinners throughout the year!, • Uniform and other merchandise to celebrate your milestones working with us, • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. We would love for you to grow with us as we expand and learn all aspects of the business!- we have had so many internal success stories ! We are a super fast-growing company with plenty of amazing opportunities so it's a really exciting time to join us! If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

    Sin experiencia
    Inscripción fácil
  • Restaurant General Manager
    Restaurant General Manager
    hace 24 días
    £48000–£52000 anual
    Jornada completa
    Balham, Wandsworth

    Restaurant General Manager Freak Scene – London A chef-led, punk-spirited, Japanese & Pan-Asian restaurant The Role We’re looking for a dynamic, people-first General Manager to lead Freak Scene, a bold, food-driven restaurant founded by Scott Hallsworth (ex-Nobu Head Chef, founder of Kurobuta Restaurants). This is not a corporate hospitality role. This is a natural hospitality role. Freak Scene is about energy, personality, flavour, music, and vibe. We want a GM who lives on the floor, leads from the front, loves food, and can inspire a young team to deliver unforgettable guest experiences — every service. This role is critical to our next phase of growth and has clear progression into a senior leadership position as the group expands. What You’ll Be Doing Lead the restaurant day-to-day with energy, warmth, and authority Build, train, and inspire a young, hungry, service-driven team Champion a food-led, chef-driven culture — quality always comes first Deliver consistently brilliant guest experiences without corporate stiffness Work closely with the Founder and kitchen leadership to evolve the offer Own service standards, rota planning, payroll, stock control, and margins Drive sales through vibe, hospitality, upselling, and smart service Be hands-on during service — present, visible, and engaged Create a positive, inclusive, high-performance culture What We’re Looking For Proven experience as a General Manager or strong Deputy GM in a quality restaurant A genuine love of hospitality, food, and people Strong understanding of Japanese and Pan-Asian cuisine Solid knowledge of sake, wine, cocktails, and bar operations Commercially switched-on without being corporate Calm under pressure, positive by nature, and solution-focused Confident leading teams, setting standards, and holding people accountable Someone who brings personality, warmth, and edge — not scripts and buzzwords What This Is (and Isn’t) This is: Punk-rock attitude with serious food Chef-led thinking Natural hospitality A chance to grow with the brand This isn’t: Corporate hotel hospitality Clipboard management Ego-driven leadership A “sit in the office” GM role Why Join Freak Scene Work directly with a highly respected chef-founder Be part of a growing, creative restaurant group Real influence over culture, standards, and direction Genuine progression into senior leadership as the business scales A restaurant that values vibe, flavour, and warm hospitality.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Head Pizza Chef
    Head Pizza Chef
    hace 2 días
    £16.5–£17.5 por hora
    Jornada completa
    Whitehall, Westminster

    Yard Sale Pizza are on the search for an experienced Head Pizza Chef who is a collaborative team leader with excellent pizza making skills to join our amazing team! Offering new loyalty incentive - extra 50p per hour paid after 1 years continuous service Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. What will I be doing? • Leading and mentoring a hard working team of chefs in a busy environment., • You'll report to our Kitchen Operations Manager and General Manager and you will be responsible to run all areas of the kitchen on site., • Ensuring the smooth running of the kitchen whilst keeping a positive working environment for the team!, • You'll be responsible for overseeing and providing excellent pizza quality, kitchen speed and service., • Training and maintaining a competent chef team - providing regular appraisals and keeping the team engaged., • Ensuring that you hit successful GP and portioning figures., • You'll be responsible for your team's rota in alignment with budgeted staff costs., • Stock ordering and rotation. What are we looking for? • Someone with masterclass Pizza-making skills with a real passion for pizza!, • Someone who is highly skilled in making Neapolitan-style pizza, making and stretching dough and baking in a stone-based marana oven., • A Head Chef who has previous experience leading and developing a team who enjoys collaboration and has excellent communication skills., • Someone who has first-class organisation skills and attention to detail., • Someone with good knowledge of risk assessments, food safety and hygiene within a commercial kitchen. What's on offer: • Competitive Hourly Rates., • Full time hours - around 40 per week. • Loyalty incentive - extra 50p per hour paid after 1 years continuous service • Paid overtime., • Holiday paid in days off or in cash., • Career progression with Yard Sale Pizza - our Shop Head Chefs earn a monthly bonuses based on KPI's., • Working with a brilliant team in a fast-growing company., • Free pizza on shift and brilliant discounts to enjoy with family and friends., • Staff parties throughout the year., • Uniform and other merchandise to celebrate your milestones working with us. If this sounds good, then we can't wait to hear from you! Pizza \& Love, YSP

    Sin experiencia
    Inscripción fácil
  • Assistant Manager
    Assistant Manager
    hace 30 días
    £29000–£31000 anual
    Jornada completa
    London

    • Annual pay up to £31000 (£29000 while in training), • Performance Bonus: paid quarterly (earn £0.50/£0.75/£1 per hour, based on store performance and hours worked), • Christmas and New Year closed, • Extra day of holiday for your birthday - 29 days in total, • Full time - 40 hours contracted, • Level financial support (withdraw money before pay day), • Free healthy food on every shift, generous in-store discounts, • Career development opportunities available Are you a results-driven leader with a passion for people, service, and performance? Do you thrive in a fast-paced, customer-focused environment? If so, we’d love to hear from you! We are seeking an Assistant Manager to support our London store team with energy, ambition, and heart. This is your chance to play a key role in a vibrant store where the team feels like family, guests feel like friends, and success is celebrated together. What You’ll Be Doing As our Assistant Manager, you will: • Support the General Manager to achieve sales growth and profitability., • Drive high performance through training, coaching, and developing the team., • Help create a fun, engaging, and supportive workplace culture., • Deliver consistently high standards in food safety, hygiene, and cleanliness., • Ensure every guest receives exceptional service every time., • Protect the store’s profit through accurate labour, stock, and waste control., • Help execute strategic plans and ensure operational excellence., • Support company initiatives., What We’re Looking For We’re after someone who: • Is ambitious, passionate, and enthusiastic about leading others., • Brings energy, positivity, and strong communication skills to the team., • Thrives under pressure and leads with a “can-do” attitude., • Is a star performer with a genuine love for guest service., • Has strong organisation skills and attention to detail., • Wants to learn, grow, and make a real impact. Essential Skills & Experience • Previous experience in a leadership role (hospitality preferred)., • Strong command of English, both spoken and written., • Proven ability to support KPI achievement and drive performance., • Knowledge of health & safety, food hygiene, and operational processes., • Ability to use systems (e.g., Stint, FNB, Trail, Vita Mojo, Asana) is an advantage.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Cleaning & Hygiene Services Manager
    Cleaning & Hygiene Services Manager
    hace 1 mes
    Jornada completa
    London

    Fresharoo is looking to hire an experienced, bilingual (English/Spanish) Cleaning & Hygiene Services Manager to oversee multi-site cleaning operations, lead frontline teams, and ensure high standards of hygiene, safety, and service delivery across our locations. This role is ideal for a hands-on leader with strong operational, people-management, and supplier management experience who thrives in fast-paced, multi-site environments and can communicate effectively with diverse teams and stakeholders. Key Responsibilities • Manage cleaning and hygiene operations across multiple locations, ensuring consistent service delivery, operational efficiency, and adherence to agreed standards., • Lead, motivate, and manage supervisors, cleaning teams, and subcontractors, providing clear direction, coaching, and performance feedback., • Set, monitor, and report on KPIs and SLAs, implementing corrective actions to maintain service quality and contractual compliance., • Ensure full compliance with health & safety, COSHH, and regulatory requirements, including risk assessments, incident reporting, and staff training., • Oversee procurement of cleaning materials, equipment, and outsourced services, ensuring cost-effectiveness, quality, and compliance with safety standards., • Manage supplier relationships and contracts, negotiating terms, monitoring service delivery, and driving continuous improvement., • Conduct regular site inspections, audits, and performance reviews, identifying risks and implementing improvement plans., • Control operational budgets, track spend, identify efficiencies, and deliver services within agreed financial targets., • Drive service improvements and operational excellence through best practices and process optimisation., • Communicate effectively with clients, internal stakeholders, and frontline teams to maintain strong working relationships. Skills & Experience • Proven experience in cleaning, hygiene, or facilities services management, ideally across multiple sites or contracts., • Demonstrated experience managing and leading teams, including supervisors and frontline staff., • Bilingual English/Spanish with the ability to communicate effectively with diverse teams and stakeholders., • Strong knowledge of health & safety legislation, COSHH, and compliance standards., • Experience managing suppliers, service contracts, and operational budgets., • Excellent organisational, planning, and time-management skills., • Strong written and verbal communication skills.

    Inscripción fácil
  • Recruitment Consultant
    Recruitment Consultant
    hace 1 mes
    £38000–£39000 anual
    Jornada completa
    London

    Position Title: Recruitment Consultant Location: 216 Whitechapel Road, London E1 1BJ Reports To: Mainul Alam Salary: £33400pa to 42000pa Type: Full-time About Us: UK Admission Ltd is a leading recruitment agency dedicated to connecting top talent with exceptional educational institutions. Our mission is to provide high-quality recruitment solutions that help colleges, and universities achieve their educational goals. Position Overview: We are seeking a dynamic and experienced Recruitment Consultant to join our team, specializing in the education sector. The successful candidate will be responsible for sourcing, attracting, and placing qualified candidates in the education across various institutions. This role requires a strong understanding of the education industry, excellent interpersonal skills, and a passion for helping both candidates and clients succeed. Key Responsibilities: • Client Relationship Management:, • Build and maintain strong relationships with educational institutions, understanding their recruitment needs and providing tailored solutions., • Conduct regular client meetings to assess recruitment requirements and provide market insights., • Develop and deliver recruitment strategies that align with client objectives., • Student Sourcing and Management:, • Utilize various sourcing methods such as social media, networking, and referrals to attract students., • Maintain a talent pool of qualified candidates and manage candidate pipelines effectively., • Recruitment Process Management:, • Coordinate and manage the end-to-end recruitment process., • Ensure a positive candidate experience by providing timely feedback and communication throughout the process., • Conduct reference checks and verify candidate credentials as needed., • Compliance and Reporting:, • Ensure all recruitment activities comply with relevant legislation and organizational policies., • Maintain accurate and up-to-date records of candidate and client interactions in the recruitment database., • Prepare and present regular reports on recruitment activities, outcomes, and key performance indicators (KPIs)., • Education and Experience:, • Bachelor’s degree in Human Resources, Education, Business Administration, or a related field., • Proven experience as a Recruitment Consultant, preferably within the education sector or a similar industry., • Demonstrated success in sourcing and placing candidates in educational roles., • Skills and Competencies:, • Strong understanding of the education sector and its recruitment challenges., • Excellent communication and interpersonal skills, with the ability to build relationships with clients and candidates., • Ability to manage multiple recruitment projects simultaneously and meet tight deadlines., • Strong organizational skills and attention to detail., • Proactive and results-oriented, with a commitment to providing exceptional service., • Benefits:, • Professional development opportunities and ongoing training., • Health and wellness programs., • Opportunities for career progression within a growing organization.

    Inscripción fácil
  • Chef de Partie
    Chef de Partie
    hace 2 meses
    £14.5–£15.5 por hora
    Jornada completa
    Clerkenwell, Islington

    The Zetter Clerkenwell is set in a Victorian townhouse on a cobbled square in hip Clerkenwell. This warm boutique hotel is a 5-minute walk from Farringdon train and tube station. The 13 individually decorated rooms offer refined decor, luxury fabrics and quirky reclaimed furnishings Once credited with reinventing the boutique hotel concept The Zetter Group has become known for value driven, boutique properties, rich with character. It is this attention to detail, narrative and the guest experience that sets their properties apart from the competition. What does the ROLE look like? 40 hours a week, 5 out of 7 days, flexibilty expected. You will be responsible for preparing dishes following the instructions from Head Chef in accordance with our menu. What we are looking for in YOU. Basil skills in pastry necessary. Passionate about food and the importance of high quality and fresh produce. A confident self-starter, comfortable working in a demanding high-volume environment. Keen eye for detail. A team player with a cool head and ability to work collaboratively with others towards our team goals. Like our ingredients, our BENEFITS are of the finest selection. Now, it’s your turn to apply, if you feel that you fit the above and are keen to join our expanding family. Only successful applicants will be contacted. No agencies please. No sponsorships offered. Working with the freshest local and seasonal ingredients. Competitive salary paid by hour, referral bonuses. Career development opportunities. Preferential room rates for both you and your friends and families. 50% Discount on food and drink throughout The Zetter . Annual social events. Staff meal and laundered duty uniforms provided. Additional days holiday for every year of service. KPI- based bonus. TRONC scheme ( Non-contractual). P.S. - Sponsorship/ Work Permit is not offered for this role.

    ¡Incorporación inmediata!
    Inscripción fácil
  • Business Development Manager
    Business Development Manager
    hace 2 meses
    £35000–£40000 anual
    Jornada completa
    London

    CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week

    ¡Incorporación inmediata!
    Inscripción fácil
  • Customer Service Manager
    Customer Service Manager
    hace 2 meses
    £31000–£35000 anual
    Jornada completa
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

    Inscripción fácil
  • Management Consultant and Business Analyst
    Management Consultant and Business Analyst
    hace 2 meses
    Jornada completa
    London

    🌟 We’re Hiring! Join Our Team at M&N Education 🌟 📍 London, United Kingdom 💼 Full-Time 🔍 Position: Management Consultant and Business Analyst • Location: London, United Kingdom, • Department: Business Management, • Employment Type: Full-Time, • Salary: Negotiable (Based on experience), • Sponsorship Available Role Overview The Management Consultant and Business Analyst will provide strategic, analytical, and advisory support to senior management to drive business growth, operational efficiency, and regulatory compliance within the education consultancy sector. The role focuses on business analysis, performance optimisation, market expansion strategy, and data-driven decision-making, in accordance with UK regulatory and ethical standards. 💡 What You’ll Do: • Advise senior management on business expansion strategies, including new markets, partnerships with universities, colleges, and training providers., • Develop strategic plans to improve student recruitment pipelines, conversion rates, and service delivery efficiency., • Creating in-depth reports and presentations on a business’s processes and suggest solutions to business challenges., • Reviews and recommend improvements in admissions support, visa guidance workflows and client management systems., • Support in policy development, risk management, and compliance planning related to education consultancy operations., • Design and manage business analytics frameworks to track KPIs such as student enquiries, application success rates, offer-to-enrolment ratios, and partner performance., • Assessing the current market landscape and evaluate the potential new market opportunities for the business., • Collect data from CRM systems, marketing platforms, and internal databases to analyse the company’s month to month growth also to provide forecasts and expectations., • Produce advanced analytical reports, dashboards, and forecasts to support strategic decisions., • Evaluate the financial and operational impact of marketing campaigns and recruitment strategies., • Maintain a fruitful relationship with institutional partners such as Universities, Colleges, Training providers to keep the contract secured, • Maintain relationship with current B2B partners in order to increase the application volume, also develop new B2B partners onboarding, • Developing new ideas to increase direct recruitment by using Digital platform such as Meta and Google Ad, • Keep the company up to date with in the educational regulations institutional policies and ethical practice., • Plan and represent the company in Institutional Fair, Webinar, Event and Open days, • Implement a smooth admission process within a chain of communication to maximize the conversion.

    Inscripción fácil

Búsquedas de empleo más populares en Reino Unido

Lugares de trabajo kpi más populares