General Manager
15 hours ago
Edinburgh
Elior Stadia - Bringing the Buzz to Matchdays & More When the crowd roars at Murrayfield Stadium , the food has to be just as exciting! At Elior Stadia , we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks • so fans can focus on the action while we handle the flavour. What you'll be doing... Lead and motivate large, diverse teams across Operations, Hospitality, Retail & Concessions, Events, and Housekeeping. Recruit, train, support, and develop colleagues to deliver exceptional service standards. Manage budgets effectively, driving strong financial performance and identifying growth opportunities. Maintain outstanding communication across teams and departments, ensuring seamless operational delivery. Build and strengthen relationships with key stakeholders including Scottish Rugby, Edinburgh Rugby, and Elior. Ensure full compliance with Food Safety, Health & Safety, COSHH, legal regulations, and environmental policies. Oversee reporting, client liaison, and support innovative menu planning and service improvements. Working Pattern: 37.5 Hours Per Week | 5 Out of 7 Days Job ID: 5918 What you can bring? Proven experience managing large teams within a fast-paced, multi-service environment. A genuine passion for delivering exceptional customer service and guest experiences. Strength in collaborating with Sales, Marketing, Finance, and wider operational teams. Experience managing complex operations, ideally within hospitality or contract catering. A confident, positive, team-focused approach with strong leadership presence. Self-motivation, innovation, and a mindset for continuous improvement. Ability to identify efficiencies, streamline processes, and contribute to ongoing business growth. Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success! Here's what's waiting for you: Free, tasty meals • Enjoy tasty, nutritious food on us while you work! Flexible working, • including part time roles, because life doesn't run on a 9-5 schedule. Plenty of Time to Unwind, • 28 days of holiday, and after two years, enjoy even more with 31 days. Leave for life's important moments, • whether family, personal or unexpected. Give back time, • paid volunteering days for the causes you care about. Room to grow, • career development and learning opportunities for all stages of your career. Wellbeing first, • mental health support and wellbeing perks. Financial security, • pension schemes and life assurance. Exclusive discounts, • save on entertainment, leisure, and even travel! One small thing - we welcome you to apply using the name you feel most comfortable with! No need for legal names at this stage. Why You'll Love Working Here We're a people-first business with over 10,000 colleagues across the UK , serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued. Not sure you match every single requirement? Apply anyway! Research shows that many people - especially women and those from underrepresented backgrounds - hold back unless they meet 100% of the criteria. But we hire for potential, not just experience. If you're passionate and ready to grow, we want to hear from you! We Celebrate You! At Elior, diversity and inclusion aren't just policies, they're who we are. We know that different perspectives make us stronger, and we're dedicated to creating an environment where everyone feels seen, heard, and empowered to succeed. Need any support or adjustments during the application process? Just let us know - we're happy to help! Ready to join us? Hit 'Apply Now' and let's chat! TPBN1_UKCT