Legal compliance jobs in United Kingdom

Trainee Health and Safety Officer – No Experience Needed Future-proof your career in Health and Safety – starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why Health and Safety Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. This demand translates into competitive salaries, career progression, and long-term job security. How It Works Step 1 – IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 – NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 – Risk Assessments Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 – Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get • 100% online, self-paced training, • NEBOSH & IOSH certifications included, • 1-to-1 tutor and recruitment support, • Job guarantee – get a job or your money back, • Starting salary of £30,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

About the role We are a new residential conveyancing practice launching in 2026, built around a simple idea: low caseloads, modern systems, and clients who never have to chase for an update. We are looking for a Licensed Conveyancer or Solicitor with 5+ years PQE in residential conveyancing to join as our Head of Legal Practice. This is a senior legal role with genuine responsibility - you will oversee all legal work, supervise fee earners, and ensure regulatory compliance as the named HoLP on our CLC licence. This is not a partner or co-founder position. It is a salaried role with a performance bonus tied to firm growth. What the role involves • Reviewing and approving all legal work product before it leaves the firm, • Supervising fee earners and maintaining quality standards across all active files, • Acting as the firm's HoLP under CLC regulations, • Handling complex or sensitive matters directly where required, • Advising clients on legal risk, title issues, and transactional decisions, • Contributing to the development of internal processes and workflows, • Business development or sales targets, • Marketing, admin, or operational management, • Caseloads of 80+ files (our model targets 50-65 active files per fee earner, with AI-assisted workflows that reduce time per file by 40-60%), • Licensed Conveyancer or Solicitor, 5+ years PQE in residential conveyancing (freehold and leasehold), • Experience supervising or mentoring junior fee earners, • Comfortable working in a startup environment where processes are still being refined, • Pragmatic, reliable, and thorough - not looking for drama, looking for good working conditions, • Salary of £55,000 - £65,000 depending on experience, • Annual performance bonus linked to firm profitability (uncapped), • Genuinely manageable caseloads - this is not a factory, • AI-assisted workflows that handle document drafting, search tracking, status updates, and routine admin, so your time is spent on the legal work that actually requires your brain, • Hybrid working between Surrey and London Most conveyancing firms bolt technology onto broken processes. We have designed the process first, then built the technology around it. Our systems handle the repetitive production work - document drafting, search ordering, chase sequences, status updates - so that qualified lawyers spend their time on legal judgment, client advice, and quality review. The result is fewer files, better work, and clients who actually leave positive reviews. We are not a legal tech company. We are a conveyancing firm that uses technology seriously. The client never sees the AI. They see a responsive, competent legal team that seems remarkably efficient. If you are tired of managing 90 files, answering emails at 10pm, and working in a system designed to extract maximum volume at the expense of quality - this is the alternative. To apply Send your CV and a brief note on why this interests you. No cover letter template required - just tell us what you are looking for in your next role.

Technical Manager – BMS Systems London (Covering southern region) Perm Competitive salary + Car/Car/Travel Allowance + Flexible Benefits Summary We have an exciting new opportunity for a Technical Manager, with in depth experience of building management systems, to join our team. This role will ideally be based in London office, but will cover the southern region so travel will be required. In this role you will lead, own and manage the technical risk and opportunities within the business, from inception through to project completion, and client handover, focussing on design optimisation, opportunity identification, and mitigation of technical risk. You will ensure technical compliance with works information, scope, project specification and legislation, undertaking technical management of both internal and external designs. This is a permanent staff position with NG Bailey. Some of the key deliverables in this role will include: • Demonstrate appropriate health and safety leadership to ensure the safety first and foremost message is visible and alive throughout all activities., • Lead the technical engineering management on internally and externally designed projects to successful completion, ensuring best value design, management of opportunities and risk mitigation., • Provide technical advice and assistance to other areas of the business, and support business development from a technical perspective., • Assist the Regional Design & Engineering Manager in the production of technical management fees for projects. Ensure the accuracy and integrity of technical management costs, values, and programme forecasts, seeking opportunities to suggest actions which mitigate risk and maximise profitability., • Support the Principal Technical manager in the identification, delivery and attendance of CPDs, ensuring that the development of design/technical team’s competence is maintained., • Provide technical advice and assistance to other areas for the business, • Prepare monthly project reports for senior stakeholders, highlighting progress, risks, opportunities, and resource issues., • Advise on commercial progress against plan, any variances from plan, and the corrective actions being taken. On external designs, take ownership of the completion of the responsibilities matrix, ensuring scope gaps are mitigated., • Build and maintain mutually beneficial customer, key supplier and internal relationships., • Promote the design team and actively seek out new opportunities, • Communicate proactively with project stakeholders to improve our collaboration with operational teams., • Conduct regular independent design/technical reviews, ensuring designs are technically correct and represent best value, and comply with all legal and contractual requirements., • Extensive experience of building management systems, • Operational experience on project installation, • Good understanding of design and build, and traditional construction contracts, • Significant experience of commercial management on design projects We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Car/Car allowance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-LO1 #LI-hybrid

Mechanical Shift TechnicianLocation: Liverpool street area, LondonSalary: £48,000 - £49,500 plus shift allowance, private healthcare + Flexible BenefitsShift Pattern: Days only, 4 on and 4 offAbout the Role We are seeking a skilled Mechanical Shift Technician to join our facilities maintenance team. You will be responsible for Planned Preventative Maintenance (PPM), Reactive Maintenance, and emergency works on mechanical systems within a high-profile site. This role requires a proactive approach to maintenance, ensuring system reliability and compliance with safety standards. You will have the opportunity to work across building maintenance, critical environments, and corporate facilities, enhancing your expertise in diverse settings. Some of the key deliverables in this role will include: • Carry out PPM and reactive maintenance on HVAC, heating, ventilation, air handling units, water treatment systems, pumps, and associated mechanical systems., • Conduct BMS checks and report any issues to the Shift Leader., • Respond efficiently to helpdesk calls and mechanical system breakdowns., • Oversee and coordinate specialist subcontractors when required., • Maintain accurate documentation and ensure compliance with Health and Safety regulations., • NVQ Level 2-3 or City & Guilds qualification in a Mechanical discipline (e.g., Heating & Ventilation 6018)., • 10+ years' experience in mechanical maintenance within a facilities or building services environment., • Strong working knowledge of air handling units, BMS, water treatment, emergency generators, and HVAC systems., • Self-motivated and able to work independently or as part of a team., • Strong problem-solving and communication skills., • Reliable, adaptable, and calm under pressure. We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • 22 Days Holiday, • Pension with a leading provider and employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-AX1 #LI-onsite

Electrical Maintenance Technician Location: Liverpool Street area Shift: Day Shifts - 7am to 7pm About the Role: We are seeking a talented and experienced Electrical Maintenance Engineer to join our team providing exceptional building services at a prestigious, iconic site near Liverpool Street, London. This role involves delivering high-quality planned and reactive maintenance, fault finding, repairs, and installations to ensure optimal building performance and client satisfaction. Key Responsibilities: • Deliver Planned Preventative Maintenance (PPM) for Electrical & Mechanical Building Services Plant and Systems in line with agreed programmes and SLAs to meet client and statutory compliance., • Act as a Low Voltage Authorised Person (LVAP), maintaining all low voltage electrical distribution and connection power/lighting systems and performing routine PPM as assigned., • Carry out electrical and mechanical fault finding, repairs, maintenance, and installation tasks as needed., • Monitor service performance, taking corrective actions where necessary and escalating issues to the Contracts Manager as required., • Ensure PPM work by Technicians is completed within timelines/SLA standards, maintaining a manageable backlog and ensuring Reactive Work is completed promptly., • Review completed work and documentation by Technicians to ensure compliance with current legislation., • Cost and complete Reactive Works identified through PPM tasks as requested., • Develop strong working relationships with clients, their staff, and appointed representatives through excellent customer service., • Assist with the supervision of subcontractor works, ensuring adherence to applicable Health & Safety standards when required., • City & Guilds Part 1 & 2 / AM1 / AM2 or equivalent qualifications., • Level 3 Electrical Qualification., • 18th Edition Wiring Regulations., • LVAP Certified (essential); HVAP experience or willingness to obtain certification (desirable)., • Proven experience working in a building services maintenance environment., • Strong understanding of statutory compliance, PPM, and Reactive Maintenance principles. We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • 22 Days Holiday + with an option to Buy/Sell additional days, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LX-AX1 #LI-onsite

Senior Planner - (MEP/Building Services) London Permanent We have an exciting new opportunity for a Senior Planner to join our team based out of our London & Southeast office, working on important projects in the region. The successful candidate can be based on one of our projects in London & the Southeast and will have MEP/building services experience across design and delivery phases. The main purpose of the role is to drive the planning function on this project and produce workable realistic and efficient programmes of work which meet an appropriate standard for the contract conditions and both internal and client requirements. Monthly progress submissions, dashboard creating for reporting and weekly updates will be staple tasks in this role. Key deliverables in this role are: • Ensure that all planning related activities are carried out in compliance with contractual obligations, internal processes and external legislation governing business operations, • Arrange and facilitate integrated planning meetings, engaging with all relevant stakeholders to develop and agree the plan, • Participate within bid activities as required, • Work closely with relevant project personnel and external customer in order to produce/ agree a contract baseline programme for each allocated project, • Maintain and update contract baseline in line with any agreed contract changes, ensuring changes are communicated to all stakeholders, • Ensure that progress and productivity is effectively monitored against project plan, produce clear reports for all stakeholders, • Ensure that planning outputs/reports are produced for contract reviews. Support the operational teams in order to ascertain whether project targets are being achieved and jointly establish and agree any corrective measures where necessary. To be successful in this role you will have: • Considerable experience in a planning role on medium to large construction projects. We would be looking for someone with experience of MEP / Building Services projects., • Construction site experience, • Primavera proficient, • 25 days holiday per annum, plus bank holidays, • Pension with leading provider and up to 8% employer contribution, • Private healthcare, • Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice), • Discounts, • Personal development programme, • Flexible Benefits As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-VB1

Resident Multiskilled Technician London* (*With scheduled monthly visits to regional sites (Birmingham & Manchester) PermanentSalary up to £47k (DOE), Plus Overtime, Plus call out allowance for London site (1-3) About the Role: We are looking for a skilled Multiskilled Technician, ready to excel in a high-end corporate environment. We have an exciting opportunity for a dedicated professional to join our team, providing exceptional building services to prestigious commercial office spaces. You’ll be delivering planned and reactive maintenance of Electrical and Mechanical equipment, ensuring compliance and service excellence at all times Where you will work: • Predominantly the role will be based at the London HQ of a high-end corporate offices, • Required to complete PPM (1 / 2 day per month on each) at the Birmingham and Manchester Offices, • Carry out PPM tasks and reactive maintenance for electrical and mechanical systems in line with agreed schedules and Service Level Agreements (SLAs)., • Carry out Electrical and Mechanical Maintenance/Installation work in line with industry regulations, including IET Wiring Regulations BS7671 and relevant safety standards., • Build and develop close working relationship with FM’s in Birmingham and Manchester, • Provide exceptional service to meet and exceed Key Performance Indicators (KPIs) while ensuring statutory compliance., • Manage minor works carried out by others and liaise with the onsite FM team and service partners for seamless service provision., • Develop strong working relationships with clients and their representatives, delivering a high standard of customer service., • Work collaboratively with the team to meet all contractual obligations., • Oversee subcontractor work, ensuring adherence to Health & Safety standards., • Participate in the out-of-hours emergency call-out rota for London. (1-3), • Recognised Electrical or mechanical trade qualification to NVQ Level 3 or equivalent, • Proven experience in performing PPMs and handling routine electrical and mechanical maintenance (SFG20 or equivalent)., • Strong fault-finding and diagnostic skills., • Excellent customer service and communication skills – client-facing role. We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • Salary up to £47k (DOE), Plus Overtime, Plus call out allowance (1-3), • Expensed travel to Birmingham and Manchester, • 25 Days Holiday plus 8 Bank Holidays, • Sick Pay, • Pension with a leading provider and employer contribution, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice), • Flexible benefits to suit from Dental Insurance, Gym Memberships, Give As You Earn, Travel Insurance, Tax Free Bikes. As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-JL1

Mechanical Maintenance Technician Location: Liverpool Street area Salary: Competitve + Call-Out Rota, private healthcare and benefitsShift: Day Shifts Summary We’re looking for a reliable and adaptable Mechanical Maintenance Technician to join our established team supporting a high-profile banking client in the City of London. This is a well-established contract we’ve successfully delivered for over four years—and with many more ahead, it offers real long-term stability. You’ll be working across three corporate tenanted floors in a prestigious building, delivering high-quality maintenance and support. Whether you're newly qualified or bring years of experience, if you’re mechanically skilled and happy to turn your hand to a bit of everything, this is a great opportunity to grow your career in a professional, well-maintained environment. You will be part of a stable, long-term contract with a prestigious financial client joining a team that values reliability, teamwork, and growth whilst enjoying aday-shift schedule with a healthy work-life balance What You’ll Be Doing: • Carrying out planned and reactive maintenance on mechanical systems (pumps, HVAC, water systems, etc.), • Supporting general building services tasks across the site, • Responding to call-outs and ensuring minimal disruption to tenants, • Working closely with a supportive team and trusted subcontractors, • A mechanical qualification (NVQ Level 2/3 or equivalent), • A flexible, can-do attitude – you're happy to get stuck in across disciplines, • Good communication and problem-solving skills We're always evolving our benefits to ensure we're attracting and retaining great people. Some of what you can expect includes: • 22 Days Holiday + Bank Holidays with an option to Buy/Sell additional days, • Pension with a leading provider and up to 8% employer contribution, • Personal Wellbeing and Volunteer Days, • Private Medical Insurance, • Life Assurance, • Salary sacrifice car scheme (Hybrid/Electric Vehicle), • Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.#LI-AX1#LI-Onsite

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a"Lead Content Designer"in our Digital Customer Experience team, you'll lead the creation of world-class content across sky.com, the My Sky app, agent experience, and transactional communications. You'll own digital content direction across your portfolio, lead content delivery within Agile teams, and be accountable for outcomes that meet customer needs, business goals, and brand standards. What you'll do • Lead content delivery"across complex web and native journeys, ensuring high-quality, intuitive, and consistent experiences at scale., • Own digital content strategy"for your portfolio, shaping journeys that align to product roadmaps, CX priorities, and measurable outcomes., • Champion the customer voice"in prioritisation and decision-making, ensuring content design reflects real user needs and evidence., • Lead and develop content designers, setting clear direction, supporting growth, and maintaining high standards of craft and delivery., • Translate insight into action, using research, analytics, and performance data to drive continuous improvement., • Partner cross-functionally"with Product, Design, Engineering, Architecture, Analytics, Legal, and SEO to shape joined-up solutions., • Set and uphold editorial standards, including voice, tone, accessibility, and inclusive language across all touchpoints., • Drive AI-enabled content design, using CMS tools and LLMs to improve speed, quality, and consistency, while setting standards and sharing best practice., • Align content to CX KPIs, WCAG guidelines, SEO, and compliance requirements, ensuring clear measurement of success. What you'll bring, • Proven experience delivering"strategic, user-centred, world-class digital web & app content"across large-scale digital products and services, with clear evidence of impact., • Advanced expertise in"UX writing, plain language, inclusive content, accessibility, and editorial standards"at scale., • Strong experience leading or mentoring content designers across"multiple initiatives, balancing quality, pace, and complexity., • Advanced hands-on skills in"Figma, Confluence, enterprise CMS platforms, structured content, and reusable components., • Demonstrable experience using"research methods and platforms such as UserTesting"to validate content, reduce friction, and improve comprehension., • Proficiency in"Adobe Analytics and Contentsquare, using funnel analysis, session replay, and performance metrics to inform decisions., • Strong communication and storytelling skills, with the ability to"influence senior stakeholders"through clear, evidence-led rationale., • People - Helping develop high-performing teams., • Process - Applying scalable UCD methods that drive measurable outcomes., • Position - Influencing strategy and embedding design across an organisation., • Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) Team overview Sitting within the"Customer Experience Centre of Excellence, you'll play a key role in shaping digital content strategy and raising content maturity across the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose. To create better experiences for our customers. The rewards There's one thing people can't stop talking about when it comes to #LifeAtSky : the perks . Here's a taster: • Sky Q, for the TV you love all in one place, • The magic of Sky Glass at an exclusive rate, • A generous pension package, • Private healthcare, • Discounted mobile and broadband, • A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. OR Leeds: Our spacious tech hub is under a mile away from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. You can also blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

Senior Quantity Surveyor Gatwick Permanent NG Bailey are currently searching for a Senior Quantity Surveyor to join our team to work on a major infrastructure project. Responsibilities • Ensure that our safety first and foremost message is visible and alive through all activities on the project., • Ensure the use of, and compliance to, legal and company policies and processes in line with contractual obligations., • Understand project contract terms, manage risks and opportunities, ensuring they are commercially mitigated or enhanced. Identify any changes in line with NG Bailey’s contractual obligations., • Maintain all records in order to maximise contractual entitlements., • Communicate with the operational teams on risk and contract terms and conditions and have a continual understanding of project status., • Prepare, submit applications, and secure recovery of payment, with substantiation of compensation or variations., • With support, manage sub-contract accounts through to final account settlement., • Monitor and control progress with the operational team, providing accurate internal reporting., • Ensure availability of all project reports, applications, certificates, payments, timeliness and quality of delivery, and tender allowances., • Previous experience as a Quantity Surveyor with an M&E background., • A degree/HNC level qualification and/or significant experience., • Experience of change and subcontract management, • 25 days holiday per annum, plus bank holidays, • Pension with leading provider and up to 8% employer contribution, • Private healthcare, • Free 24/7 365 Employee assistance program to support mental health and wellbeing (including counselling sessions and legal advice), • Discounts, • Personal development programme, • Flexible Benefits As a business, we’re on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We’ll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be. #LI-VB1

Senior Sales Executive Employer of Record (EOR) Services | Blue Collar EU | Aviation | Maritime NB - Minimum 7+ years of B2B sales experience in a relevant industry, we value depth over breadth. Remote – UK Based | Reports to: Sales Director • NB - Minimum 7+ years of B2B sales experience in a relevant industry, we value depth over breadth., • This is not a role for someone learning the industry, we want a seasoned operator who brings genuine sector knowledge, an established network, and a database of warm contacts ready to convert. Are you a battle-hardened sales professional who already knows your market, owns your relationships, and comes with a proven pipeline? About the Role We are looking for an experienced, commercially sharp Senior Sales Executive to drive new business growth within our expanding EOR services division. This is not a role for someone learning the industry, we want a seasoned operator who brings genuine sector knowledge, an established network, and a database of warm contacts ready to convert. The ideal candidate will have deep, hands-on experience selling into one or more of the following verticals: Blue Collar workforces across the EU, Aviation, or Maritime. You understand the compliance landscape, the workforce challenges these sectors face, and how EOR solutions solve them. If you are hungry, autonomous, and ready to hit the ground running with your own network, we want to hear from you. Target Sector Experience We are specifically seeking candidates with established relationships and sales experience in: Blue Collar EU Construction, manufacturing, logistics, agriculture & industrial workforces across European markets Aviation Airlines, MROs, ground handling, airports & aviation services with international crew and ground staff Maritime Shipping, crewing, port operations, offshore and marine services with cross-border crew deployment Key Responsibilities • Own and grow a pipeline of new business opportunities within your sector specialism, leveraging your existing database and industry contacts from day one., • Build and develop trusted relationships with HR Directors, Operations Managers, Fleet Owners, Crewing Managers, and senior business decision-makers., • Educate and advise clients on EOR solutions, international employment compliance, and cross-border workforce expansion strategies., • Manage the full sales cycle end-to-end, from prospecting and outreach through to negotiation, contract signing, and seamless client onboarding., • Deliver compelling sales presentations, product demonstrations, and consultative solution proposals tailored to sector-specific challenges., • Collaborate closely with legal, payroll, and operations teams to ensure smooth mobilisation of internationally deployed workers., • Maintain rigorous pipeline management and accurate activity records within CRM systems., • Consistently achieve and exceed monthly and quarterly revenue targets. Key Performance Indicators KPI Focus Monthly New Revenue Generated Primary commercial target New Clients Signed Net new logo acquisition Sales Pipeline Value Forward visibility & forecasting Conversion Rate (Opportunity to Deal) Sales efficiency & quality Average Deal Size Commercial value per win Client Retention & Upsell Long-term account growth What We're Looking For • Minimum 7+ years of B2B sales experience in a relevant industry, we value depth over breadth., • Proven, demonstrable track record of meeting and exceeding revenue targets in Blue Collar EU, Aviation, or Maritime markets., • A personal database of warm contacts and decision-maker relationships you can activate immediately., • Experience in EOR, global payroll, international staffing, HR technology, or workforce solutions is highly advantageous., • Consultative, solutions-led sales style, you listen, advise, and solve, not just pitch., • Exceptional negotiation and closing skills with the commercial acumen to structure complex, high-value deals., • Ability to translate complex employment compliance and international payroll concepts into clear business value for clients., • Highly self-motivated, disciplined, and comfortable working autonomously in a remote environment., • Strong communication and relationship-building skills across cultural and geographic boundaries. What We Offer • Competitive base salary commensurate with your experience and sector seniority., • Attractive, commission structure, your earnings reflect your results., • Exposure to international clients and cross-border workforce projects., • A fast-growing, ambitious organisation with genuine career progression for high performers., • The opportunity to be a key voice in shaping our sector strategy across Blue Collar EU, Aviation, and Maritime. Ready to bring your network and make an impact? Apply now with your CV and a brief note on your sector specialism and existing client database.

Fisher Investments Europe is a fast-growing investment firm serving the needs of high-net-worth individuals across Europe. We are part of a global asset management organisation that has grown significantly over the past decade and are now searching for someone who is looking to start their career in the investment management industry. The Opportunity: Investing can be one of the most important and challenging endeavours in people's lives. As an International Client Operations Associate, you will become an expert in the details of financial accounts for clients in multiple countries across Europe, all from our office in London. Reporting to your team manager, you'll ensure our clients receive the care they deserve. An International Client Operations role is not just a job; it is an amazing opportunity to help grow a new group and develop your professional skills for future career progression. The Day-to-Day: * Provide high-quality customer service by working behind the scenes with no direct client interaction * Review all client documentation, including anti money-laundering documents, to correctly evaluate their suitability from a company and risk perspective and ensure quality and legal requirements are met * Collaborate with partner groups to verify that operational aspects of every client relationship is set up correctly and all internal requirements are performed accordingly * Set up accounts internally for trading * Review all inbound and outbound communications identifying potential obstacles in the asset transfer process and reviewing client correspondence for accuracy * Review client profiles, looking at cash flow requirements, current assets and potential account structures and funding sources * Continuously follow all compliance procedures Your Qualifications: * A university degree or equivalent combination of education and experience * Highly reliable and accurate * Commitment to maintain quality of work while sticking to a timeline * You are engaging and can connect with a wide array of audiences by phone and email * Responsible, accountable and works well in a group setting * Client focus with desire to support our global growth Why Fisher Investments Europe: The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

The Opportunity: As part of the firm's in-house translation team, you will provide translation services to internal clients across Sales, Service, Research, Content, Marketing, Legal and Compliance, and others. This is an exciting opportunity to join a growing company and support Fisher Investments in our globalisation efforts and communications strategy. You will quickly learn about our business, industry, and writing style as you translate our educational, promotional, and service-oriented content across the markets we operate in. You will be paired up with countries or markets that match your linguistic background and serve as the primary language expert for internal clients across the firm, while playing an important role in our ability to fulfil translation needs. You will report directly to the in-house translation team leader. The Day-to-Day: • Be the primary language expert for internal clients and help facilitate all translation-related requests, • Develop tone and language style guides for each market you service, • Develop and maintain terminology bases for your target language, • Showcase excellent written and verbal communication skills to localise multiple content types such as financial, marketing, legal and educational materials, • Be a reviewer for specialised materials by editing translated material produced by in-house colleagues and external translation vendors, • Excel in quality management and proofreading, • Translate capital markets related content such as educational brochures, articles, marketing ads, websites and presentations from English into Korean, • Korean native speaker; fluency in English is required, • Degree in Translation, Linguistics, Communications, or other professional certification related to translation or localisation, • 2+ years of experience in translation, editing, or content production, • Experience in the field of finance and capital markets is advantageous, • Knowledge of CAT tools, TMS technology, and translation practices is beneficial, • Experience editing for clarity, grammar, spelling, consistency and accuracy with few revisions needed, • Manage complexity and coordinate across several departments under strict timelines The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians. It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including: • 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents, • 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays, • Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees, • $10,000* fertility, hormonal health and family-forming benefit, • A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions, • Gym subsidy of up to £50 per month, • Employee Assistance Program and other emotional wellbeing services, • A collaborative working environment that practises ongoing training, educational support and employee appreciation events FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER

Job Title: Systems Engineer-Product Security (Edgewing) Location: Reading area. The role could be contracted to any BAE Systems AIR site but on commencement will immediately be assigned to our Edgewing JV in the Reading area. A financial support package may be available to enable this assignment if required, dependent on certain criteria being met. Due to the nature of this assignment, we envisage there will be a need for mostly on site working, however, flexible working arrangements may be possible – please speak to your recruiter about the options for this role. Salary: £59,490+ (DOE) Who we are: Join BAE Systems and you’ll be part of something bigger. As a valued member of our global colleague network, you’ll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You’ll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there’s no limit to where a career at BAE Systems could take you. Role Description: The Product Security Specialist ensures that security requirements are accurately applied to the design, development, validation and maintenance of GCAP products and systems. The Specialist provides domain expertise to assess risks, develops appropriate technical security controls, generates evidence for certification, and ensures compliance with policy, regulatory and contractual obligations. The role is hands-on, technical and deeply embedded in engineering and digital development activities, you will also support evidence generation required for Cybersecurity Airworthiness (DO-326B / ED-202B and related standards). Core Duties: • Apply product security requirements to system and subsystem design, ensuring compliance with contractual, legal and regulatory standards., • Produce and maintain product security engineering artifacts (risk assessments, control baselines, security posture statements)., • Execute the processes defined within the Product Security Management System (PSMS) and propose improvements when gaps or inefficiencies are identified., • Support evidence generation required for Cybersecurity, • Conduct security analyses, threat modelling and vulnerability assessments within the digital engineering environment., • Experience in product, system or cyber security engineering industries. (Internal BAE Systems training is available for Product Security specialism), • An awareness of secure-by-design principles, threat modelling, risk assessment methodologies and security control design., • Practical knowledge of security policies, standards and good practice frameworks in highly regulated industries By joining Edgewing, you will have a unique opportunity to help shape the company from the ground up — setting the foundations for generations to come, influencing how we work, and helping us build something world-class together. At Edgewing, we’re united by a shared purpose to drive what’s next in defence – uniting UK, Italian, and Japanese expertise to shape the future of global defence. With trust at the heart of everything we do, we empower our people to dare to go beyond, bring their best as one, and leave a mark that matters on a truly global mission, making a lasting impact through work that truly matters. Why BAE Systems? Here you’ll build a career with purpose and limitless possibilities. With lifelong learning and meaningful work, this is a place where you can grow your career with confidence and be empowered to be your best. You’ll be recognised for your contribution and enjoy rewards tailored to what’s most important to you and your family, support for your financial and personal wellbeing, as well as a balanced lifestyle. In an environment embracing sustainable ways of working and with a good sense of shared purpose, our supportive culture is a place you can feel you belong and proud of the difference you make. A place where everyone can thrive: We’re committed to building an inclusive workplace where everyone feels valued and supported. We know that a diversity of backgrounds, perspectives and experiences strengthens our teams and is vital to the work we do. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks. Closing Date: 14th April 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. #LI-JE1 #LI-Hybrid

Aatom Recruitment is hiring on behalf of Local Authority for the role of RQ1710277 - Leasehold Advisor Job Title: RQ1710277 - Leasehold Advisor Contract Duration: 3 Months Hours per week: 36 Seeking skilled and experienced Leasehold Advisors to support our Housing Services, Collections, and Sales & Acquisition teams. This is a critical frontline role, ensuring that leaseholders receive accurate information, timely service, and excellent customer care. Working across various Housing Service Centres within the borough, the Leasehold Advisor will process a wide range of leasehold-related transactions, handle complex enquiries, and carry out technical service charge calculations. The ideal candidate will have strong analytical capability, confidence managing financial data, and a solid understanding of leasehold legislation, including Section 20 requirements. Key Responsibilities Customer & Stakeholder Engagement • Handle complex queries from residents, leaseholders, tenants, staff, legal representatives, and external stakeholders via email, phone, and in-person., • Respond to accounts-related enquiries from lessees and sales applicants professionally and efficiently., • Ensure high standards of customer care at all times. Leasehold Services • Process applications for home ownership schemes, lease extensions, alterations, assignments, and property sales., • Liaise with solicitors and legal representatives to provide accurate assignment information and register notices., • Support leaseholders with payment advice and dispute resolution. Service Charge & Financial Responsibilities • Calculate both estimated and actual service charges (revenue and capital), ensuring compliance with all statutory, contractual, and policy requirements., • Produce accurate calculations for lessees, with full reconciliation against Council systems and complete audit trails., • Produce statutory Section 20 Notices, ensuring all information meets legislative and Council standards., • Prepare all documentation required for issuing major works bills, assessing liabilities in accordance with lease terms and Section 125 limitations., • Ensure accuracy of bills and create/maintain full audit trails., • Support the collection of service charge and major works income, meeting income targets. What This Role Will Achieve The Leasehold Advisor will: • Improve accuracy and timeliness in service charge production and leasehold-related processes., • Strengthen financial controls relating to income collection and statutory billing., • Reduce service backlogs and contribute to a more responsive and efficient housing service., • Enhance customer satisfaction by delivering reliable, accurate and informed advice. Who You Will Work With The postholder will have regular contact with: • Leaseholders and tenants, • Staff at all levels across Westminster City Council, • Solicitors and external service providers, • Internal Council departments and external agencies Essential Experience and Technical Skills Experience • Prior experience working within the leasehold sector (essential)., • Experience preparing and managing service charges and major works bills., • Understanding of Section 20 and Section 20B legislative requirements., • Experience working with financial controls and audit trails. Technical Skills • Strong spreadsheet skills (essential)., • Confident working with Office 365., • Ability to analyse financial data and produce accurate calculations. Core Skills • Excellent written and verbal communication skills., • Ability to work onsite at various locations across the borough., • Strong organisational skills and ability to manage complex caseloads., • High attention to detail and accuracy.

Senior Solution Architect Marshall Wolfe are hiring on behalf of our client for an experienced Solution Architect. This is an exciting opportunity to join a major transformation programme replacing a complex on-premise with a modern SaaS-driven landscape. You will lead solution architecture across key business domains; Finance, Risk, HR and wider business functions - ensuring robust design, seamless integration and alignment with strategic technology goals. This will be a 18 month FTC, based in London (hybrid) Key Responsibilities • Design end-to-end solutions aligned with modern engineering practices and automated delivery tooling., • Define workload placement strategies that optimise cloud capabilities—elasticity, serverless, containerisation., • Apply secure-by-design principles including defence-in-depth and blast-radius reduction., • Conduct architectural impact assessments covering risk, capacity, performance, and cost., • Produce governance-ready artefacts for architecture, privacy, security and records management., • Support operational teams with fault-finding and performance issue diagnosis., • Promote standardised patterns and influence future technology evolution where needed., • Guide stakeholders, shape strategy and contribute to cross-functional decision-making. What You’ll Bring • Senior-level experience designing SaaS-centric architectures integrating multiple business applications., • Background in at least one of: Risk, Finance, HR, Legal, Compliance, Procurement or similar corporate functions., • Proven experience onboarding SaaS vendors and deploying SaaS platforms within financial services or fintech. Location: London (Hybrid – 3 days onsite) Contract: 18-month FTC

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months - possible extension due to performance Please note; you'll be managing 6 accommodation-based services across the Bromley borough. The services consist of one 24 hour staffed service with 14 bedspaces, one 6 bed Mother and Baby Unit and four supported housing schemes.In this position, you will be expected to;- Responsible for the safe and high-quality delivery of the Bromley supported accommodation service- Manage 2 Senior Progression Coaches, 6 Progression Coaches and 1 Housing Management Worker- Oversee delivering a trauma informed and outcome focussed service for young people experiencing homelessness, ensuring all clients are safe and working towards living independently- Clients may have complex needs, including mental health, substance use, being at risk of exploitation, gang involvement, family mediation, and needing access to employment, training, and education, and you will be responsible for working collaboratively with other agencies to ensure their needs are met- Work with external partners and agencies to maximise opportunities for clients to access safe secure housing and employment, training and education- Lead the day-to-day work of the organisation within the borough, developing borough wide strategic partnerships- Ensure Safeguarding procedures are followed and managed appropriately, reporting any relevant issues in accordance with project and borough wide procedures in a timely manner.- Have clear responsibilities for KPI reporting, data submission and compliance with the supported accommodation contracts- Ensure that quarterly reporting is completed in a timely manner and represent the organisation at commissioning meetings- Responsible for managing the service budget, minimising expenditure and maximizing income to ensure the service meets its budgetary KPI's- Responsible for rental income from clients, ensuring it is collected in a full and timely manner- Oversee void management of the properties ensuring that empty rooms become available within agreed timeframes- Oversight of health and safety and legal compliance across the accommodation sites working closely with the landlords for these projects- Have an active participation in Bromley's community of practice and relationship-building with local stakeholders as well as attending and hosting neighbourhood meetingsTo apply for this role, you must have;- Experience of managing a service, preferably in a support setting and experience working with young people who have complex needs, including mental health and substance use- Significant experience of service delivery excellent and continuously improving performance, this includes contract compliance, KPI reporting both internal and external and quality of service- Experience meeting and exceeding contract requirements with a powerful positive impact on outcomes for clients and high levels of partnership and involvement from clients, staff, volunteers and key stakeholders- Experiencing of supervising the work of others- Experience using Risk Assessments and Support Planning- Experience managing key strategic partnerships with other professionals including funders and commissioners using a coordinated, multi-disciplinary approach- Experience of managing buildings, budgets and expenditures- Experience of operating safeguarding requirements and procedures- Commitment to promoting an environment which has the highest regard for the Health and Safety of others- Good literacy, numeracy and IT skills- Desirable; experience managing a staff team across dispersed sitesPlease note; parking is available at all the sites

An exciting opportunity has arisen for a Senior Knowledge Exchange Manager to join a large, complex higher education organisation. This senior post plays a key role in leading knowledge exchange, commercialisation and external engagement activity, supporting institutional objectives around research impact, innovation, income generation and partnerships. Key Responsibilities • Lead and manage a specialist knowledge exchange team, ensuring high-quality, responsive support to academic and professional stakeholders, • Drive the development and delivery of knowledge exchange, commercialisation and external engagement activity across the organisation, • Support academics and teams to develop, bid for and deliver externally funded projects and partnerships, • Lead intellectual property management, commercialisation strategies and venture creation activity, • Oversee the end-to-end pipeline for IP identification, protection, licensing and spin-out development, • Work with finance, legal services and external advisers to oversee contracts, IP transactions and commercial agreements, • Improve performance outcomes relating to income generation, partnerships, impact and sustainability, • Embed effective governance, compliance and reporting arrangements across knowledge exchange activity, • Lead the preparation of internal and external performance reporting and accountability documentation, • Develop and deliver training, guidance and development activity to build commercial capability and confidence, • Represent the organisation externally with partners, networks and stakeholders as required, • Ensure ethical practice, equality, diversity and inclusion are integral to all engagement and partnership activity, • Maintain accurate systems, documentation and records to support auditability and decision-makingIdeal Candidate Profile, • Significant senior-level experience in knowledge exchange, technology transfer, research commercialisation or innovation management within higher education or a related environment, • Strong understanding of intellectual property, licensing, spin-out creation and commercial negotiation, • Proven experience managing complex partnerships, contracts and stakeholder relationships, • Demonstrable people-management experience, including leading and developing high-performing teams, • Experience operating within governance, compliance and reporting frameworks, • Strategic thinker with strong operational delivery skills, • Confident working autonomously and influencing at senior level, • Strong analytical, organisational and prioritisation skills, • Excellent written and verbal communication skills, • Proactive, resilient and solutions-focused approach Working Pattern: Full-time, 3 days on-site Contract: Initial 6 weeks Rate: £325 - £375 per day (paid via an Umbrella)

Job Description: No Access Investigation Officer Location: Newham, East LondonDuration: 3 months initially, with the potential for extensionRate: £21.91 per hour PAYE / £28.57 per hour UmbrellaWorking Arrangements: Hybrid working with site visits required across the borough About the Role We are currently recruiting for a No Access Investigation Officer on behalf of our public sector client. This role plays a crucial part in ensuring statutory compliance and resident safety by coordinating access to council properties for essential inspections and maintenance. The successful candidate will manage a caseload of properties where access has been difficult to obtain, working directly with residents and internal teams to resolve issues and facilitate compliance works. Key Responsibilities • Investigate and manage a caseload of no-access properties, including undertaking home visits and engaging with residents to gain access., • Support statutory compliance by arranging and coordinating access for key inspections, including gas safety, electrical testing, fire safety checks, building safety visits, and damp & mould assessments., • Escalate unresolved cases to the legal team, preparing witness statements, reports, and supporting documentation. Attend court where required., • Identify and refer safeguarding concerns, working closely with internal safeguarding teams and external agencies to support vulnerable residents., • Experience working in housing, compliance, property services, tenancy management, or a similar environment., • Strong communication and negotiation skills, particularly with vulnerable or disengaged residents., • Ability to maintain accurate records and manage a busy caseload effectively., • Understanding of statutory compliance requirements within social housing (desirable)., • Willingness to travel across the borough. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Consultant + – Hays Legal InHouse – Central London – Perm £40,000 + depending on experience We are seeking a commercially driven Senior Recruitment Consultant to join our London Cheapside office within our Legal specialism, focusing on the In-House Legal Permanent market. This is an exciting opportunity to take ownership of a high-value desk that partners with organisations to recruit core inhouse legal roles such as Solicitor, Lawyer, Associate, General Counsel, Head of Legal, and other senior legal positions. As a Senior Consultant, you’ll lead and develop your market with the support of a global brand, highly experienced leadership team, and a network that empowers you to truly influence your career trajectory. Our Legal desk continues to demonstrate strong performance with an average permanent fee of £26k driven by trusted client relationships and extensive market reach, offering significant potential for growth. Your New Team You will be working alongside 3 other permanent legal recruiters, as well as a wider team of 10 consultants who collaborate closely and maintain a supportive, social culture. We place strong emphasis on development and provide a clear pathway for progression. Our scale and growth mindset open pathways to varied, rewarding career opportunities. Within Hays Legal, you’ll partner with high calibre in-house teams across a diverse range of sectors, making a meaningful impact while thriving in an inclusive, supportive environment. Your New Role • As a Senior Recruitment Consultant on our In-House Legal Perm desk, your key responsibilities will include:, • Developing, managing and deepening relationships within the inhouse legal market., • Partnering with General Counsel, Heads of Legal, HR leaders, and hiring teams across multiple sectors., • Sourcing, assessing and placing top-tier legal professionals into permanent roles., • Leading business development initiatives, identifying new opportunities, and nurturing warm client relationships., • Producing highquality candidate and client reports, ensuring compliance, and contributing to internal projects. What You’ll Get in Return As a multiawardwinning employer of choice, we are committed to offering exciting career development opportunities aligned to your ambitions. Our culture is a major reason our people stay and progress their careers with Hays. You will benefit from industry-leading training, cuttingedge tools and technology, and the support of a global network of experts enabling you to deliver exceptional results and shape your career on your terms. An energising, inclusive environment where success is celebrated and people are genuinely connected. You’ll also enjoy: • Uncapped individual commission paid upon invoice every 4 weeks, • Regular performancebased incentive programmes, including international trips, • A culture built on trust, expertise, collaboration, inclusivity and doing the right thing, • Industry-leading learning and development programmes to elevate your performance, • A global brand with established PSLs, RPO/MSP partnerships and warm client relationships, • Hybrid working models and flexible working hours, • Global mobility opportunities should you wish to take your career abroad We’re also committed to doing the right thing, together — across social purpose, sustainability, and equity, diversity & inclusion. What to Do Next If you're interested in this role, please get in contact with or At Hays, the future is what you make it — and you’re in the driver’s seat. As a committed Disability Confidentemployer, if you’re considering what your tomorrow could look like, whatever your background, let’s work together to create it. At Hays, we share a passion for creating a culture where there are opportunities for our people to flourish and succeed, whatever your background. We know that diversity of perspective and an inclusive approach, which encourages those experiences and views to be heard, is great for business and therefore your career with us.

If you’re an electrically qualified Maintenance Technician looking for a varied role where your work genuinely supports essential services, this Electrical Maintenance Technician position offers stability, responsibility and long-term development within a healthcare setting. Working as part of a small, skilled team, your role will focus primarily on building services electrical work, while also supporting mechanical, plumbing and wider facilities tasks across site.What’s in it for you • Salary of £38,000 – £45,000 pa plus time off in lieu or overtime available for call outs, • 37.5 hour working week, • Structured on call rota (1 week in 3) with standby and emergency call outs, • Opportunity to deputise for the Senior Technician, • Ongoing training and development, • The chance to work within a supportive, team focused environmentAs Electrical Maintenance Technician you’ll be:, • Delivering planned preventative maintenance across electrical and building services systems, • Undertaking reactive fault finding and first-line repairs on site services and equipment, • Supporting minor improvement works and facilities upgrades, • Monitoring contractors and ensuring compliance with legislation and policy, • Managing building management systems and helpdesk processes Occasional travel to the Orpington site and local retail sites will be required, so a clean driving licence is essential.To succeed as Electrical Maintenance Technician you’ll bring:, • Recognised electrical apprenticeship and City & Guilds Level 3 (18th Edition or equivalent), • Experience within a commercial or industrial maintenance environment, • Strong fault finding ability, • Experience supervising specialist contractors, • Willingness to participate in an on call rota and work at height, • Basic IT confidence for helpdesk and reporting systems Experience within healthcare, BMS systems or cross discipline working is advantageous but not essential. If you’re ready to take ownership and contribute to a vital facilities function as an Electrical Maintenance Technician, apply online now to be considered.Candidate Source Ltd is an advertising agency. Once you have submitted your application it will be passed to the third party Recruiter who is responsible for processing your application. This will include holding and sharing your personal data, our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to confirm who your application has been forwarded to.

A fantastic opportunity has emerged for a specialist Income Collection/Recovery Officer to join one of Adecco's most improved public sector clients in a full time (35 hours per week, Monday to Friday), permanent role paying up to £41k per annum. In this varied role you will regularly monitor and manage rent and service charge accounts for current andformer tenants, ensuring prompt action is taken to minimise arrears and recover monies due, ensuring compliance with company policy and the regulatory and legal framework. Our client is based in Central London and offer excellent hybrid working arrangements. This role reports into the Head of Housing, and our client is looking for a candidate who has experience of: • Providing an excellent customer focussed service ensuring tenants are aware of their responsibility to pay their rent on time and regularly, and to advise on preventative action to be taken to stop them falling into arrears.* Providing an accurate, effective and appropriate response to tenants' enquiries about their rent accounts* Keeping up to date on welfare benefit entitlements, particularly housing related benefits and all changes due to Welfare Reform.* Advising tenants on welfare benefits - to offer advice and signpost and refer to supporting agencies.* Keeping up to date with best practice on arrears prevention, putting forward ideas and suggestions for service improvements.* Attending liaison meetings with Local Authorities and other external agencies as required* Supporting with the production and distribution of regular rent statements to tenants and advising tenants on these accordingly.* Being responsible for the collection of rental income and other housing related debts.* Regularly monitoring direct debit payments, and ensuring these are amended in the required timescales for collection of the revised annual rent and service charge.* Providing advice and assistance to all tenants who have rent arrears by contacting them on a regular basis and maximising personal contact.* Liaising with other agencies and the relevant authorities regarding the processing and progress of individual housing benefit and universal credit claims, chasing the progress of housing benefit applications and overpayments.* Monitoring rent accounts and implementing company income collection policy and procedures, ensuring tenants are notified of any arrears at the earliest opportunity.* Carrying out home visits in connection with income recovery or arrears prevention and serving notices of seeking possession where required.* Preparing all paperwork for the service of notices, possession proceedings and evictions.* Attending court and carrying out D.I.Y possession action representing the organisation in rent related cases.* Ensuring the computer system is updated with details of individual rent arrears actions and advising on the improvement of such systems on a regular basis. This role requires the successful candidate to have some experience in housing management (preferably 2 years), be highly self-motivated and be strong on the telephone. A car driver and owner is not needed as the patch (just 600 units) can be covered by foot or bus. Good knowledge and understanding of OMNI software would also be ideal, but is not essential.Previous public sector experience would be useful, but not essential. Experience in reclaiming debt owed to the client/landlord by tenants in court would also be a real advantage, as would knowledge of how to deal with leaseholders. Excellent understanding of welfare and benefits would be highly desirable.Only applicants who feel they meet the above criteria need apply for this post, as the client is keen to interview in person in April 2026. Only applicants who feel they meet the above criteria need apply.

Global Head of Data, Regulated Environment, Governance, Compliance, CDO, Central London Global Head of Data / CDO required to work for an exciting firm based in Central London. Due to the seniority of the role, it is mainly in-person / office based, along with Global Travel. This is a senior leadership role reporting into the Global Chief Technology Officer, with full ownership of the firm’s data agenda and the responsibility to deliver meaningful change across the organisation. It is a major appointment for the firm and they are looking for someone credible, steady, resilient and able to influence senior stakeholders. If you want to take real ownership of a Global Data agenda and build something meaningful, this will suit you. We need you to have Global Data Leadership experience within a heavily regulated environment such as Fintech, Professional Services (Accountancy, Legal, Insurance, Consulting), Healthcare, Energy, Gambling etc. Read on for more details… Experience required: • Solid ‘Global Remit’ experience working within a heavily regulated environment, • Senior Data Leadership experience within a heavily regulated environment, • Confident working with Partners, senior stakeholders and C-suite leaders, • Proven ability to deliver complex change across governance, quality, integration and data programmes, • Technology First experience with knowledge of the likes of Data Bricks, Microsoft Fabric and Snowflake, • Strong communication skills with the ability to explain complex topics clearly and practically, • Ability to be a great negotiator and have proven stakeholder management skills in difficult situations (with the battle scars to prove it!), • Solid commercial judgement and a delivery-focused mindset, • Experience building data culture, continuous improvement and governance frameworks, • Understanding of modern data platforms, architectures and approaches, • Experience with automation or artificial intelligence programmes is an advantage, • Data protection qualifications such as CIPP/E or CIPM are helpful but not essential

About the Role We are seeking a highly motivated and experienced Data Risk Manager to join our global team. This is a pivotal role responsible for driving data privacy, risk, and compliance initiatives across multiple jurisdictions, ensuring alignment with evolving regulatory requirements and industry best practices. Key Responsibilities • Lead the execution of Data Protection Impact Assessments (DPIAs) using SureCloud, supporting the accelerated review and approval of applications migrating to the Azure cloud environment., • Design and deliver global privacy principles training and workshops, educating stakeholders across all regions to embed a strong culture of data protection and compliance., • Develop and implement a global data retention policy, including a comprehensive retention schedule. Ensure the policy is continuously maintained and updated in line with changing jurisdictional regulations, establishing a consistent global standard to meet all legal and regulatory requirements., • Oversee preparation for ISO 27001 certification review, including the development and execution of a robust remediation plan, ensuring continued accreditation.Key Requirements, • Proven experience in data risk, privacy, or information security within a complex, global organisation (legal or professional services experience preferred)., • Strong working knowledge of data protection regulations (e.g., GDPR and other global frameworks)., • Experience conducting DPIAs and working with risk management platforms (e.g., SureCloud or similar)., • Demonstrated experience in policy development, particularly data retention frameworks., • Familiarity with ISO 27001 standards and audit preparation., • Excellent stakeholder engagement, communication, and training delivery skills., • Ability to manage multiple global initiatives and meet fixed deadlines.

FM Conway is currently looking to recruit an Engineering Compliance Manager to join our Aggregates and Asphalt division. The successful candidate will play a key role in ensuring that the engineering function operates in full alignment with legal, regulatory and best practice standards. This is a permanent, full time position where you will be required to work remotely covering our Asphalt Plants ... ZIPC1_UKTJ

Pertemps Network Group are delighted to be partnering with a reputable housing provider to recruit an experienced Head of Commissioning to lead a significant portfolio of public health commissioning and transformation programmes.This is a high-impact strategic leadership role responsible for shaping and delivering commissioning activity that improves public health outcomes, strengthens service delivery, and ensures value for money across a substantial multi-million-pound portfolio.The successful candidate will play a pivotal role in leading complex transformation programmes, procurement activity, and market development while working closely with senior stakeholders across the health and care system.Location: London | Hybrid WorkingSalary: Competitive SalaryThe RoleAs Head of Commissioning, you will provide senior leadership across a portfolio of commissioning and transformation projects valued at approximately £23m.You will take ownership of the end-to-end commissioning cycle, ensuring services are designed, procured, implemented, and reviewed effectively to deliver improved outcomes for communities.Key responsibilities include:• Leading a programme of commissioning and transformation projects across public health services• Providing strategic oversight of procurement activity and commissioning frameworks• Embedding robust programme, change and risk management frameworks across commissioning activity• Leading cross-functional teams including Procurement, Finance, Legal, Contracts and Adult Services• Ensuring commissioning strategies align with political, financial and strategic priorities• Driving innovation, efficiency and value for money across commissioned services• Proactively developing and managing markets to ensure sustainable service delivery• Building strong partnerships across the health and care system• Embedding robust contract and performance management frameworks• Managing complex stakeholder relationships and influencing senior decision-makers• Ensuring compliance with procurement regulations, governance frameworks and safeguarding responsibilitiesYou will oversee all stages of the commissioning cycle:Assess – analysing data, market intelligence and service needs to develop evidence-based commissioning strategiesPlan – designing innovative service models, commissioning plans and performance frameworksDeliver – overseeing procurement, service implementation, contract mobilisation and programme deliveryReview – ensuring strong contract management, monitoring outcomes and delivering value for moneyAbout YouWe are seeking a strategic commissioning leader with extensive public health experience, capable of leading complex programmes and influencing senior stakeholders across the public sector landscape.Essential • Significant experience working strategically in public health commissioning, • Proven track record of delivering large-scale transformation programmes, • Strong understanding of the public sector commissioning cycle and procurement processes, • Experience leading cross-functional teams across complex organisational environments, • Ability to manage multi-million-pound programme portfolios, • Strong stakeholder management and influencing skills, • Excellent analytical and strategic report writing capabilities, • Educated to Master’s level or equivalent professional experienceDesirable, • Additional professional development within public health or commissioning, • Experience working within local government, housing or integrated care systemsWhat’s On Offer• Opportunity to lead high-profile public health commissioning programmes• Strategic leadership role with real community impact• Collaborative working across health, care and public sector partners• Competitive salary and comprehensive benefits package• Flexible and hybrid working arrangementsIf you are a senior commissioning professional with a passion for improving public health outcomes, Pertemps Network Group would be delighted to hear from you.Apply Now to learn more about this exciting leadership opportunity with a reputable housing provider delivering vital services across the public sector.

JOB-20241107-791d94d2 Sanctuary Personnel, an innovative and committed recruitment agency has a new permanent position available for a Social Worker within the Family Assessment Centre Team to work full time based in Haringey. The salary for this permanent Social Worker job is up to £45,628 per annum Main duties: • Assess, plan, review and provide support to a child, family or care with complex family or social care needs, taking full account of appropriate legal frameworks, policy and guidance., • Assess family functioning, providing help and support, when relationships breakdown threatens to impair the health or wellbeing of children at risk of abuse or neglect., • Work collaboratively, building effective working relationships with other professionals, internally and externally to help children, young people and families improve and gain control of their lives when safety or ability to participate in their community is restricted., • Carry out an assessment or enquiry and plan responses to safeguard a child from abuse, neglect or exploitation, building effective relationships with children, adults and families as appropriate, including intervention when information or circumstances suggest there may be a need to remove a child from their parents or carers., • Arrange appropriate alternative care (including, where appropriate a permanent home) in collaboration with children, young people and their parents/carers where the parents/carers cannot care for them., • Accountable for making recommendations about whether a case has reached the threshold for statutory intervention., • Promoting autonomy and development with individuals who have complex social needs and are more vulnerable as a result of disability, exclusion, or diminished capacity, for example, working with people with learning disabilities, physical disabilities or diminished capacity., • Maintain up to date, accurate and high quality records of activity on cases. Participate in a range of planning and decision making forums including case discussions, Strategy Meetings, Legal planning meetings, Child Protection Conferences, Statutory Reviews., • Act as Practice Educators for social work qualifying course students on practice placements (as appropriate) or Assessor for Newly Qualified Social Workers completing their ASYE., • Working with communities, families and individuals to maximise or promote their personal strengths, social networks and resources., • Hold a caseload of a level of complexity and provide case management, guidance, support and expert advice to social care staff, students and newly qualified social workers, as and when required., • Contribute to development of organisational capability by taking ownership of your own training and development, including identifying and taking part in training and development activity and responding to feedback on performance., • A social Work Qualification or equivalent., • Understanding of relevant legislation., • Continual professional development.

The successful candidate will be required to work 37.5 hours per week, working Monday - Friday, 9AM - 5PM. Temporary cover is required for approximately 3 months - possible extension due to performance Please note; you'll be managing 6 accommodation-based services across the Bromley borough. The services consist of one 24 hour staffed service with 14 bedspaces, one 6 bed Mother and Baby Unit and four supported housing schemes.In this position, you will be expected to;- Responsible for the safe and high-quality delivery of the Bromley supported accommodation service- Manage 2 Senior Progression Coaches, 6 Progression Coaches and 1 Housing Management Worker- Oversee delivering a trauma informed and outcome focussed service for young people experiencing homelessness, ensuring all clients are safe and working towards living independently- Clients may have complex needs, including mental health, substance use, being at risk of exploitation, gang involvement, family mediation, and needing access to employment, training, and education, and you will be responsible for working collaboratively with other agencies to ensure their needs are met- Work with external partners and agencies to maximise opportunities for clients to access safe secure housing and employment, training and education- Lead the day-to-day work of the organisation within the borough, developing borough wide strategic partnerships- Ensure Safeguarding procedures are followed and managed appropriately, reporting any relevant issues in accordance with project and borough wide procedures in a timely manner.- Have clear responsibilities for KPI reporting, data submission and compliance with the supported accommodation contracts- Ensure that quarterly reporting is completed in a timely manner and represent the organisation at commissioning meetings- Responsible for managing the service budget, minimising expenditure and maximizing income to ensure the service meets its budgetary KPI's- Responsible for rental income from clients, ensuring it is collected in a full and timely manner- Oversee void management of the properties ensuring that empty rooms become available within agreed timeframes- Oversight of health and safety and legal compliance across the accommodation sites working closely with the landlords for these projects- Have an active participation in Bromley's community of practice and relationship-building with local stakeholders as well as attending and hosting neighbourhood meetingsTo apply for this role, you must have;- Experience of managing a service, preferably in a support setting and experience working with young people who have complex needs, including mental health and substance use- Significant experience of service delivery excellent and continuously improving performance, this includes contract compliance, KPI reporting both internal and external and quality of service- Experience meeting and exceeding contract requirements with a powerful positive impact on outcomes for clients and high levels of partnership and involvement from clients, staff, volunteers and key stakeholders- Experiencing of supervising the work of others- Experience using Risk Assessments and Support Planning- Experience managing key strategic partnerships with other professionals including funders and commissioners using a coordinated, multi-disciplinary approach- Experience of managing buildings, budgets and expenditures- Experience of operating safeguarding requirements and procedures- Commitment to promoting an environment which has the highest regard for the Health and Safety of others- Good literacy, numeracy and IT skills- Desirable; experience managing a staff team across dispersed sitesPlease note; parking is available at all the sites

Pricing Services and Risk Viewer UI Developer We are seeking a highly skilled Pricing Services and Risk Viewer UI Developer to join our dynamic team. This senior software development position requires excellent C# and TypeScript/React skills, a strong knowledge of pricing models, quant libraries and risk analytics for both vanilla and exotic FX derivatives. The successful candidate will collaborate closely with business analysts, traders, and software engineers to ensure seamless integration into real-time trading platforms. Key Responsibilities: • Design and implement pricing and risk analytics tools for FX cash trades and options, including exotic and structured products., • Integrate and support the optimization of quantitative models in collaboration with quants and traders., • Maintain and enhance low-latency infrastructure for real-time risk and PnL calculations., • Conduct back-testing and performance analysis of models and trading strategies., • Provide technical guidance and support across the trading floor on model behavior and system performance., • Liaise with technology and infrastructure teams to ensure robust deployment and monitoring of analytic tools., • Enhance the FX Options Risk Viewer UI in collaboration with traders and other IT team members., • substantial experience in software development., • Highly experienced in C#, TypeScript/React, and Quant Library integration., • Solid understanding of mathematics as applied to derivatives risk and pricing., • Excellent written and verbal communication skills in English., • Experience working with traders, quants, and risk managers in an investment-banking environment., • Comply with all applicable legal, regulatory, and internal Compliance requirements., • Maintain appropriate knowledge to ensure full qualification to undertake the role. To apply for the Pricing Services and Risk Viewer UI Developer position, please submit your CV and cover letter detailing your relevant experience and qualifications. Highlight your experience in software development, particularly in C# and TypeScript/React, and your understanding of FX derivatives trading, risk, and pricing.

A leading London law firm is seeking a Software Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, managing and optimise the various SQL Server databases, • Maintaining application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaising with other functions within the Technology Team and Finance., • Designing new and maintain Microsoft Office templates with data integrated from other data sources. Required Skills: Must Have: • Experience of working in a Legal services/Law firm environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

Business Analyst - MiFID 2 Product Governance - sought by investment bank based in London - Contract - Hybrid Key Responsibilities • Interpret regulatory requirements and translate them into business and functional requirements, engaging closely with Legal, Compliance and Front Office stakeholders., • Conduct gap analysis on current-state MiFID II Product Governance processes, identifying enhancements across controls, systems and reporting., • Develop and propose solution options, leading them through governance and approval processes., • Define and document new or updated governance, reporting, policies and procedures., • Improve BAU processes and operational controls across the product lifecycle., • Perform data analysis to support decision-making and impact assessments., • Support the project manager with PMO standards, delivery tracking, and preparation of steering/working group materials., • 10+ years' Business Analysis experience within Investment Banking., • Proven experience delivering regulatory change within either:, • MiFID II Product Governance, or, • FCA Consumer Duty, • Strong track record across legal interpretation, impact assessment, solution design, and handover to BAU., • Extensive collaboration experience with Front Office, Business Management, Legal and Compliance teams., • Excellent communication skills-written, verbal and stakeholder-facing., • Advanced proficiency in Excel (data analysis), PowerPoint, and Visio (process modelling)., • Strong analytical mindset with exceptional attention to detail., • Knowledge of MiFID II Investor Protection, including Costs & Charges and Inducements., • Understanding of PRIIPs regulatory requirements., • Professional Business Analysis qualifications (e.g., BCS, IIBA). Always use these settings

Director of Technology • London, England, United Kingdom, • On-site Full-time About the job THE ROLE The Director of Technology is a new role working for digital agency working in the media, entertainment, sports and lifestyle space. This is both a technical and strategic role that will influence how we operate, innovate and deliver value to our clients, putting the company at the forefront of our sector. You will lead the strategic planning, development and implementation of the agency's 3-Year Technology Transformation Strategy, to deliver impactful, innovative and scalable technology solutions. You will be responsible for technical requirements of the agency across all departments and offices. As a member of the SLT, you will ensure that the technology strategy and initiatives support and align with the overall business strategy, and work in partnership with the other SLT members and HODs to achieve this. In addition, key responsibilities will include: Key Responsibilities Technology Strategy & Innovation • Develop, execute and maintain a comprehensive 3-year Technology Transformation Strategy and accompanying road map to support the agency's business objectives by translating business needs into technical solutions, • Ongoing awareness, understanding and evaluation of existing workflows (administrative, commercial and operational) and our proprietary platforms, and how these can be optimised/evolved/replaced with the latest methodologies, emerging automation technologies, and industry-leading practices to deliver tangible business value and distinctive competitive advantage, • Develop a robust data architecture for the operational aspect of the business to enhance our organisational intelligence and enable advanced analytics, actionable insights and real-time reporting and responses for both internal business and external client decision-making Leadership & Collaboration • Be the voice of Technology, both internally and externally, • Create a culture of collaboration between all departments, integrating holistic tech solutions and benefits, • Lead and manage the technology team, creating a structure and function that reflects and meets the changing needs of the agency Budget and Supplier Management • Build and manage the technology budget, ensuring cost-effective solutions and optimal resource allocation based on business needs, ensuring efficient resource allocation to achieve optimal value and impact, • Effectively manage all tenders, service level agreements and relationships with external service providers, leveraging industry best practices to enhance service delivery Security and Compliance

Area Tenancy Manager – Immediate Start! Hybrid | Temp (Ongoing) | PAYE £22.41/hr | Ltd/Umbrella £29.51/hr 2–3 days per week in office Basic DBS required Are you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We’re looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You’ll Be Doing Tenancy Management • Overseeing the full tenancy lifecycle—from sign-ups to end-of-tenancy, • Ensuring residents understand and comply with tenancy conditions, • Maximising rental income through effective rent collection, • Managing arrears with early intervention and tailored support, • Responding to ASB reports and conducting investigations, • Working with partners like Police & Community Safety teams, • Monitoring estate conditions and raising issues such as safety, repairs, or environmental concerns, • Liaising with contractors and Estate Services to maintain excellent standards, • Identifying vulnerable tenants and making appropriate referrals, • Using a person-centred approach while balancing enforcement duties, • Overseeing void turnaround to reduce re-let times, • Preparing documentation for legal proceedings when required As an Area Tenancy Manager, you’ll play a vital role in: Sustaining successful tenancies Maintaining safe, thriving estates Reducing ASB and protecting communities Maximising income to support essential services Safeguarding vulnerable residents Protecting the Council’s housing assets and reputation You will be the key link between tenants and the Council—balancing support, fairness, and enforcement to create stable, safe, well-managed neighbourhoods. What We’re Looking For • Experience in social housing / tenancy management, • Confident lone-working & managing vulnerable residents, • Strong communication, investigation, and problem-solving skills, • Ability to manage challenging situations with professionalism, • Start Date: ASAP, • DBS: Basic check required, • Contract: Ongoing temp, • Pay:, • £22.41/hr PAYE, • £29.51/hr via Ltd/Umbrella

Trainee Health and Safety Manager – No Experience Needed Future-proof your career in Health and Safety – starting today. Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. Train online at your own pace and land your first health and safety role in 1-3 months. Please note this is a training course and fees apply Job guaranteed - complete the programme and get a job or get your money back. Our candidates earn £30,000-£45,000. Why Health and Safety Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. This demand translates into competitive salaries, career progression, and long-term job security. How It Works Step 1 – IOSH Managing Safely Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. Step 2 – NEBOSH General Certificate Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. Step 3 – Risk Assessments Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. Step 4 – Job Placement Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. What You Get • 100% online, self-paced training, • NEBOSH & IOSH certifications included, • 1-to-1 tutor and recruitment support, • Job guarantee – get a job or your money back, • Starting salary of £30,000–£45,000 We Get You Hired We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester Ready to Start? If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Education Recruitment Consultant Full-time Role | City of London Start Date: May/June/July 2026 About Us: Veritas Education, established in 2015, is a leading recruitment agency specializing in placing education staff across the UK. We have worked with over 900 schools and colleges, and with a rapidly growing team of over 30 consultants, we are looking for a driven individual to join us as a Education Recruitment Consultant. We are passionate about delivering top-quality recruitment services to Secondary schools and pride ourselves on building lasting relationships with our clients. Role Overview: As an Education Recruitment Consultant. at Veritas Education, your primary focus will be on sales-actively calling and meeting with schools to build and maintain strong relationships. You'll be responsible for sourcing, interviewing, and placing education staff in schools, particularly focusing on filling last-minute bookings for early morning shifts. You will need to be proactive and target-driven, as your success will depend on your ability to engage with schools, understand their needs, and match them with the right candidates. Key Responsibilities: • Sales-Focused: Make daily outbound calls and arrange meetings with Secondary schools to discuss their staffing needs and offer tailored recruitment solutions., • Daily Bookings: Manage and fill last-minute morning bookings, ensuring schools receive the right staff when they need them., • Candidate Sourcing: Actively search for, interview, and place Secondary staff, ensuring a good match between candidates and schools., • Client Relationships: Build long-term relationships with schools, understanding their specific challenges and staffing requirements., • Administrative Support: Manage the recruitment process from start to finish, including contracts, compliance checks, and database management., • Location: 70 Gracechurch Street, EC3V 0HR, • Hours: Mon-Thurs 7:00- to 17:00, Fri 7:00 to 16:30, • School Holidays: 5 hour working days (9am-2pm or 11am-4pm), • Work From Home Wednesdays, • Annual Leave: 28 days + increasing with each year of service., • Training: On-the-job training with experienced colleagues and an external professional trainer., • Salary increases linked to clear milestones and targets, • Commission Structure: Veritas' performance-based commission plan - Earn Up to 20% on your billings!, • Overseas incentive trips - Ibiza, Marrakech, Athens, Dubrovnik and more!, • Additional time for lunch for exercise, • Regular breakfasts delivered to the office, • Dress-down Fridays, • Monthly company socials including theatre trips, meals and events We are seeking a self-motivated, sales-driven individual who thrives in a fast-paced, target-oriented environment. You should have a passion for education and recruitment and be eager to build relationships with schools to help meet their staffing needs. While experience in recruitment is a plus, we're also happy to train the right candidate with a strong desire to succeed in sales and recruitment. Apply Today! If you are driven by sales, eager to build relationships, and ready to make a real impact in the education sector, apply now to join Veritas Education and start your journey in a rewarding career! APPLICATION REQUIREMENTS FOR VERITAS EDUCATION • All applications are subject to an Enhanced DBS Disclosure, professional reference checks, Overseas Police Clearances (if applicable) in line with our stringent safeguarding policy, • Your CV must cover the last 10 years of employment history where possible and all employment breaks must be explained, • You must have legal right to work in the UK Disclaimer 'Nothing within the above advert was in any way designed or intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. Veritas Education is an Equal opportunities employer and is proud in the knowledge that all placements are made on merit and suitability. We accept applications from all sections of the community.'

A leading London law firm is seeking an Application Support/Developer to be responsible for the support for the administration and optimisation of the businesses databases. They will also be required to support key applications including the firm's Case Management System (Inprotech), Document Management System (iManage Worksite), Microsoft SQL Server and other core systems. This role is paying up to £70,000 plus very good benefits including hybrid working (2 days working from home 3 days in the central London office). The role-holder will be responsible for: • Providing application configuration and maintenance of business systems, including CPA Inprotech Case Management software, iManage Worksite Document Management Systems (client and server side), • Developing MS Office applications including templates, data injection and automation., • Assisting with improving the efficiency and productivity of staff using IT applications and manipulating information., • Liaising with the end users, Inprotech Development Analysts, Partners (including the Partner responsible for Inprotech) and the Senior Software Developer to understand business requirements and deliver solutions, • Under instruction from the Applications and Development Manager, manage and optimise the various SQL Server databases, • Maintain application security and data privacy in line with IS027001 standards, applying secure coding practices and ensuring compliance with firm security standards, • Liaise with other functions within the Technology Team and Finance. Must Have: • Experience of working in a Legal services/Law firm environment, • Strong Microsoft SQL Server experience (querying, basic optimisation, T-SQL), • Proven experience in supporting and maintaining business applications (not just development), • Experience with scripting languages (PowerShell, VBA, or VBScript), • Familiarity with Microsoft environments (Office 365, Windows Server, Active Directory), • Strong communication skills and experience working with end users and senior stakeholders, • Knowledge of scripting languages including VBA, VB Script and PowerSheII, • MS Server 2016 network administration (AD, groups, security, etc.) including Exchange, • Knowledge of IIS configuration and management Desirable Skills • Experience with Inprotech, iManage applications (front & back end) version 11 onwards, • Understanding of data security and compliance, including ISO27001 or secure coding practices, • SQL Server development skills (stored procedures, triggers, performance tuning), • Experience with SSRS reporting, • Exposure to IIS, HTML, CSS, or web-based systems

This is an exciting opportunity for a Data/Analytics Engineer to join a temporary position in London. Client Details Our client is a fast-growing, product-led technology company with a global team and a strong culture of innovation. They're investing in data to support smarter decision-making as they continue to scale. Description • Databricks experience essential, • Design, build, and maintain ETL/ELT data pipelines supporting People Analytics use cases., • Develop scalable models and schemas to integrate data from HRIS, ATS, learning platforms, engagement tools, and other people-related systems., • Ensure data quality, governance, and security across sensitive HR datasets., • Implement monitoring, testing, and automation to maintain robust pipelines., • Partner with the People team to translate business questions into data requirements and technical solutions., • Build self-service dashboards and metrics in tools such as Looker, Tableau, Power BI, or similar., • Create standardised reporting frameworks for KPIs such as hiring funnel metrics, headcount, retention, performance, compensation, and DEI insights., • Support modelling for workforce planning and scenario forecasting., • Work cross-functionally with Data Engineering, Finance, Legal, and other stakeholders on shared datasets and processes., • Provide technical thought-leadership on People data infrastructure and best practices., • Communicate complex concepts clearly and concisely to non-technical HR stakeholders. Profile • Databricks experience essential, • Strong experience as a Data Engineer, Analytics Engineer, or BI Engineer, ideally with exposure to People Analytics or similar domains., • Deep expertise with SQL and modern data warehousing technologies (e.g., Snowflake, BigQuery, Redshift, Databricks)., • Proven experience building production-ready pipelines using tools such as dbt, Airflow, Dagster, Prefect, or similar., • Experience integrating data from HRIS and talent systems (e.g., Workday, BambooHR, Greenhouse, Lever, HiBob, Personio)., • Ability to work with highly sensitive data and ensure compliance with GDPR and internal security standards., • Strong stakeholder skills and the ability to collaborate with HR partners and business leaders., • Experience building People Analytics data models or dashboards., • Exposure to Python for automation, testing, or pipeline orchestration., • Understanding of workforce planning, organisational design, talent analytics, or People Operations data. Job Offer • £400-600 per day - IR35 status TBC, • London based - hybrid working, • 6 month contract with potential for extension

JOB-20240819-db742659 Social Worker within Fostering - Sutton, UK - £37.52 Hourly - Ongoing - Full-time This is an exciting opportunity for an adventurous Social Worker to immerse themselves in the vibrant community of Sutton and make a meaningful impact in the fostering sector. As a qualified Social Worker with a specialism in fostering, you will work closely with children and families to support, guide, and develop fostering placements. You will be engaged full-time, earning an impressive £37.52 per hour. If you are eager to embrace this rewarding challenge, read on to discover the unique benefits and responsibilities of this role. Perks and benefits:- Competitive pay rate ensures that your commitment and hard work are well-compensated, allowing you to focus on what you do best.- Enjoy the flexibility of locum work with its variety of assignments, meeting new teams, and varied daily tasks, adding an exciting dynamic to your career.- Access to continuous professional development opportunities to further enhance your skills and knowledge within the social work field.- Embrace a healthy work-life balance with potential flexible working arrangements, giving you the freedom to manage your personal and professional commitments effectively.- Benefit from an inclusive and supportive work environment, promoting a strong sense of community and camaraderie among colleagues. What you will do:- Conduct thorough assessments of potential and existing foster carers to ensure they meet the high standards required for fostering placements.- Provide regular support and supervision to foster carers, addressing any concerns and facilitating their development through training and advice.- Work collaboratively with children, families, and other professionals to create and review care plans that promote positive outcomes for children in care.- Respond promptly to any safeguarding concerns, ensuring the safety and well-being of all children under your supervision.- Maintain accurate and detailed records of all interventions and decisions, ensuring compliance with legal and organisational standards. Requirements of the Social Worker:- Degree or equivalent qualification in social work- Current registration with Social Work England- Extensive experience in frontline social services within the UK, working as a qualified social worker in fostering or a related field Sutton is not only a fantastic place to work but also a great place to live. With its green spaces, excellent schools, and community spirit, it offers both vibrancy and tranquillity. Whether you're exploring leafy parks or enjoying the local amenities, Sutton provides a perfect blend of urban and suburban living. Don't miss the chance to make a difference in fostering while enjoying the benefits of living in this wonderful area. Working with Sanctuary Personnel:Sanctuary Personnel is a trusted and award-winning agency for roles. With an ‘Excellent’ rating on Trustpilot from over 1,000 reviews and many prestigious industry awards, we are dedicated to finding you the best possible rates in roles that match your skills and experience.

Adecco are recruiting on behalf of the London Borough of Newham for a Contract and Compliance Officer to join the Housing Needs / Temporary Accommodation Service within the Inclusive Economy & Housing Directorate. • Job Title: Contract and Compliance Officer, • Location: London Borough of Newham, • Contract Type: Temporary, • Working Pattern: Hybrid Key Responsibilities • Manage contracts with suppliers providing temporary accommodation, ensuring compliance with the Temporary Accommodation Supplier Agreement, • Procure and assess offers of temporary accommodation through compliant routes to market, • Carry out pre- and post-inspections of properties, including photographic evidence and written reports, • Validate statutory compliance documentation (Gas Safety, Electrical Safety, EPC, Fire Risk Assessments, Legionella), • Investigate complaints relating to property conditions, including damp and mould, and ensure timely resolution, • Work closely with managing agents to agree and monitor required works and improvements, • Maintain accurate records using housing systems such as Northgate and Adam Housing, • Contribute to reports, performance monitoring, and responses to enquiries from senior stakeholders, councillors, and the Mayor's office, • Support enforcement of occupancy standards and ensure appropriate action is taken where necessary, • Experience in contract management, compliance, or housing/property services, • Strong knowledge of housing legislation, including the Housing Act 1996, Building Safety Act, and health & safety regulations, • Experience conducting property inspections and identifying defects, including damp and mould issues, • Understanding of working with vulnerable residents within a housing needs environment, • Proven ability to manage supplier relationships and work within a contract compliance framework, • Strong analytical skills with experience producing reports and interpreting data, • Excellent communication skills with the ability to engage effectively with stakeholders at all levels, • Ability to work independently, manage competing priorities, and meet deadlines in a fast-paced environment Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Housing Resolutions Officer – Local Authority | Wembley Pay: £21.41 per hour (PAYE)Contract: Up to 6 months (with strong potential for extension)Location: Wembley - hybridStart: ASAP About the Role We are seeking a proactive and customer-focused Housing Resolutions Officer to join a Local Authority team based in Wembley. This role is vital in supporting households living in temporary accommodation, ensuring they receive high-quality housing advice, timely move-on support, and safe, suitable housing options in line with legislation. You will work closely with residents, accommodation providers, internal teams and external partners to promote sustained tenancy solutions, resolve complex housing issues, and uphold statutory duties relating to homelessness and temporary accommodation. Key Responsibilities Housing Advice & Move-On Support • Provide tailored housing options advice to households in temporary accommodation., • Promote effective move-on to longer-term housing including private rented, intermediate and social housing., • Monitor bidding activity and support households with applying for available housing options., • Conduct suitability reviews and consider appeals/legal representations in line with statutory requirements., • Investigate reports of domestic violence or fear of violence and take appropriate safety-focused action., • Support households to comply with licence or tenancy conditions., • Escalate and take enforcement action where there are serious breaches such as ASB, harassment or hate crime., • Respond to reports of disrepair or infestation, liaising with landlords and providers to ensure remedial action., • Ensure accommodation is compliant with gas/electrical certifications and that void works and sign-ups are completed promptly., • Provide timely responses to enquiries and complaints including those from councillors, MPs, advocates and ombudsman., • Maintain accurate case records, performance data and written reports., • Promote safeguarding of children and vulnerable adults in all interactions., • Work within policies on customer care, equalities, data protection and health & safety. The ideal candidate will have: • Experience in homelessness, housing needs, temporary accommodation or a similar local authority housing role., • Strong knowledge of housing legislation including the Housing Act 1996, Homelessness Reduction Act 2017, and suitability guidance., • you will be required to pass a basic DBS check if offered

Head of Data, Professional Services, Governance, Compliance, CDO, City of London Head of Data / CDO required to work for a Professional Services firm based in the City of London. However, this is a hybrid role where you will be expected to be in the office circa 3 days per week. This is a senior leadership role reporting into the Chief Technology Officer, with full ownership of the firm’s data agenda and the responsibility to deliver meaningful change across the organisation. What the role involves: • Lead the development, implementation and long-term embedding of the firm’s data strategy, • Turn data into a strategic business asset rather than a back-office function, • Build and run data governance, chair the Data Council and attend key risk committees, • Drive data quality, integration, accuracy and consistency across global systems, • Oversee data restructuring, cleansing and preparation for better reporting and insight, • Deliver and embed policies across retention, usage, classification and compliance, • Support automation and artificial intelligence initiatives by building the right foundations, • Implement a data platform such as Microsoft Fabric as the firm’s single source of truth, • Lead initial programmes including new knowledge management and records management systems, • Influence senior stakeholders across multiple regions and build firm-wide understanding of the value of data, • Work closely with Risk and Compliance to manage data risk globally, • Senior data leadership experience within a legal or comparable professional services environment, • Confident working with Partners, senior stakeholders and C-suite leaders, • Proven ability to deliver complex change across governance, quality, integration and data programmes, • Strong communication skills with the ability to explain complex topics clearly and practically, • Solid commercial judgement and a delivery-focused mindset, • Experience building data culture, continuous improvement and governance frameworks, • Understanding of modern data platforms, architectures and approaches, • Experience with automation or artificial intelligence programmes is an advantage, • Data protection qualifications such as CIPP/E or CIPM are helpful but not essential It is a great opportunity and salary is dependent upon experience. Please apply now for more details.

Important High Level Summary Notes Please read the below high-level overview carefully, and if this position is of interest please contact me directly for a chat - my details are below:Lorenz Pasch at Hays Recruitment. My mobile number and email are available on my LinkedIn profile.In order to proceed with an application for this position, you must be able to demonstrate: • Direct experience managing technology vendors or MSPs in an enterprise environment, • Strong involvement in contract lifecycle management (renewals, obligations, commercial terms), • Experience challenging suppliers on performance, service quality, and commercial outcomes, • Ownership of SLA/KPI frameworks, vendor scorecards, and performance reporting What You'll OwnVendor Performance & GovernanceManage vendor performance through structured scorecards, SLA/KPI frameworks, and regular service reviews. Drive accountability and continuous improvement.Contract Lifecycle ManagementOwn contract tracking across renewals, obligations, risks, and milestones. Ensure contracts are actively managed, not passively maintained.Commercial OversightSupport cost transparency, consumption analysis, and optimisation initiatives. Identify risks, inefficiencies, and opportunities to improve value.Supplier Challenge & EscalationManage commercial escalations, disputes, service credits, and corrective actions. Hold vendors accountable for delivery and contractual commitments.Reporting & InsightProduce performance dashboards, QBR packs, and governance reporting, providing clear insight into vendor performance and risk. What We're Looking ForYou will bring experience from enterprise-scale environments where vendor ecosystems are complex and performance matters.Key experience includes: • Vendor or supplier management within technology environments (cloud, infrastructure, telco, platforms), • Strong understanding of contract structures, commercial terms, and vendor obligations, • Experience working with Procurement, Legal, and Finance stakeholders, • Ability to interpret performance data (KPIs, SLAs) and drive action, • Confidence to challenge vendors and manage difficult conversations, • Real impact: Direct influence over vendor performance and cost across a large technology estate, • Exposure: Work closely with senior stakeholders across Technology, Procurement, and Finance, • Complexity: Engage with multiple vendors across infrastructure, cloud, and platform services Lorenz Pasch at Hays Recruitment. My mobile number and email are available on my LinkedIn profile. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Aatom Recruitment is hiring on behalf of Local Authority for the role of RQ1710318 - Leasehold Services Manager Job Title: RQ1710318 - Leasehold Services Manager Contract Duration: 3 Months Hours per week: 36 Seeking an experienced Leasehold Services Team Manager to provide strong operational leadership across our leasehold service functions. Working in person across the borough’s Housing Service Centres, you will manage a small team and ensure that leasehold services are delivered to a high professional standard, with a strong emphasis on accuracy, timeliness, and customer care. This role is pivotal in supporting the Council’s statutory responsibilities, financial objectives, and service quality commitments. The ideal candidate will bring both technical leasehold expertise and confident people-management experience. Key Responsibilities Leadership & Team Management Lead, manage, and support the Leasehold Services Team, ensuring high performance and consistent service delivery. Provide coaching, guidance, and quality oversight to team members handling operational leasehold activities. Oversee workload distribution, performance monitoring, and adherence to service standards. Complaints & Enquiries Manage and quality-assure responses to complex leasehold enquiries. Oversee complaints handling, Member enquiries, and Ombudsman cases, ensuring responses are professional, timely, and compliant with policy. Act as a senior escalation point for complex or sensitive cases. Technical Leasehold Operations Oversee key operational areas including: Sublet and short-let management Leaseback invoice processing Service charge and major works billing documentation Enforcement partnership work Court case preparation Cross-council collaboration on leasehold matters Ensure all documentation is accurate, compliant, and supported by clear audit trails. Financial Responsibilities Collect service charge and major works income, ensuring income targets are met. Provide payment advice to leaseholders and manage disputes effectively. Stakeholder Engagement Ensure all interactions with residents, external agencies, and internal departments are handled professionally. Represent the service in cross-departmental work, legal discussions, and external meetings as required. What This Role Will Achieve The Leasehold Services Team Manager will play a key role in: Strengthening the overall quality, accuracy, and compliance of leasehold services. Ensuring service standards are met across all operational areas. Improving the customer experience through consistent, timely, and well-informed communication. Enhancing team capability through effective leadership and development. Supporting financial sustainability through robust income collection and dispute resolution. Essential Experience, Qualifications and Skills Experience Prior experience working within the leasehold sector (essential). Previous experience managing a small team (essential). Experience handling complex leasehold enquiries and statutory processes. Skills Strong communication skills, both written and verbal. Ability to work confidently in person across Council locations. Strong knowledge of leasehold legislation, billing processes, and customer service requirements. Confident in using Office 365. Strong organisational skills with the ability to manage competing priorities.