Administration Officer
1 day ago
Bristol
The United Kingdom Health Security Agency (UKHSA) is a system leader for health security; taking action internationally to strengthen global health security, providing trusted advice to government and the public and reducing inequalities in the way different communities experience and are impacted by infectious disease, environmental hazards, and other threats to health.UKHSA’s remit, as an agency with a global-to-local reach, is to protect the health of the nation from infectious diseases and other external threats to health. As the nation’s expert national health security agency UKHSA will:- Prevent: anticipate threats to health and help build the nation’s readiness, defences and health security- Detect: use cutting edge environmental and biological surveillance to proactively detect and monitor infectious diseases and threats to health- Analyse: use world-class science and data analytics to assess and continually monitor threats to health, identifying how best to control and mitigate the risks- Respond: take rapid, collaborative and effective actions nationally and locally to mitigate threats to health when they materialise- Lead: lead strong and sustainable global, national, regional and local partnerships designed to save lives, protect the nation from public health threats and reduce inequalities.Job overviewThe laboratory in Bristol is situated within the Severn Pathology suite of laboratories at North Bristol NHS Trust Southmead site. The service is delivered by collaboration between North Bristol NHS Trust and UKHSA. The laboratory also has management input into a hot lab and near patient testing initiatives in University Hospitals Bristol. The laboratory receives in excess of 1 million specimens a year from a large number of clinical specialties across the Bristol and Bath hospital trusts, primary care, as well as referred specimens from the wider South West region and beyond, which contribute to an interesting and varied workload with a continuous assay review and development program.Job Overview We are looking for an Administration Officer to assist the Laboratory Office Manager in providing personnel and administrative functions, ensuring that an efficient and effective administrative service is provided to the laboratories, its staff, its customers and UKHSA Bristol.The Administration Officer will assist with liaison between the Bristol laboratory and other units of UKHSA, NHS organisations and local authorities.The Administration Officer will be expected to assist in any UKHSA coordinated response or activity of a national/international nature, e.g. a bioterrorism incident or a major disease outbreak, e.g. Severe Acute Respiratory Syndrome (SARS). Main duties of the jobThe Administration Officer will provide secretarial and administrative support to members of the Bristol Laboratory and support the Office Manager in the organisation and functions of the Laboratory Office.The Administration Officer will also assist with liaison between the Bristol Laboratory and other units of UKHSA, NHS Organisations and Local Authorities. The Administration officer will be required to:- Perform general offices duties including typing, filing, photocopying etc.- Answer telephone queries from external callers and take and pass on messages for senior staff of the laboratory.- Ensure that all tasks are carried out to the required safety standards.- Report all accidents and incidents or near misses and dangerous situations to line manager. Your attention is drawn to the Health & Safety Act of 1974 which requires you to take reasonable care for yourself and others who may be affected by your acts and omissions at work; and to co-operate with your employer on any matters of health and safety.- Maintain a high standard of work and comply with the departmental quality policy.- Be responsible for receiving reporting queries from customers and suppliers.- Use the Laboratory Information System, as well as Word and Excel.- Ensure confidentiality and conformance to the Data Protection Act in collaboration with designated the Caldecott Guardian, Data Protection Officer and Security of information Officer.Working for our organisationWe pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce. UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all. Please visit our careers site for more information job description and main responsibilities- To record and prepare draft minutes and action tables for meetings, specifying decisions made and follow up action required for subsequent completion.- To organise a range of meetings and events, including venue, attendees and occasional travel arrangements.- To ensure the timely registration of goods received notes onto the Finance and Resource Management system.- To undertake office functions for members of the Bristol Laboratory team, including:- arrangement of meetings- maintenance of diaries- dealing with telephone enquiries, directing and prioritising queries as appropriate, to ensure efficiency and effectiveness of service delivery- IT support, e.g. word processing, generate and maintain spreadsheets for the collection and analysis of data- assistance with checking of ledgers etc.- To assist with the production and issuing of invoices on the UKHSA MAPS system on behalf of the Laboratory.- To assist with the routine operation of the UKHSA MAPS, including purchasing and stock.- To assist with the routine operation of non-pay expenditure and to match delivery notes to invoices for non-stock expenditure.- To assist other office members with the timely registration of goods received notes onto MAPS.- To ensure compliance of the above with UKHSA Standard Financial instructions.- To assist with the Laboratory related functions of the office, e.g. booking in, result entry, post, answering telephone enquires etc.- To assist with the inputting of sensitive results onto the laboratory computer system.- To assist with the ordering of vaccines, ensuring that appropriate records are kept and that they are dispatched in a timely manner.- To extract, collate and distribute data to enable preparation of statistical reports or returns.- To perform any other duties required by the Office ManagerProfessional Development- Identify, discuss and action own professional performance and training / development needs with your line manager through appraisal / individual development plan. Attending internal / external training events- To participate in all mandatory training as required, i.e. fire safety, information governance and all other mandatory training. Key Working RelationshipsThe Administration Officers will develop working relationships and communicate regularly with a wide range of individuals, clinical and non-clinical, internal and external to UKHSA. This will include:Internal- To always communicate effectively with all members of the Infection Sciences team- Trust Pathology and University staff- To attend and participate in relevant meetings and updates on an ad hoc basisExternal- Liaise with Staff in health service organisations and other external organisations including senior laboratory staff of laboratories within the South of England and further afield- To assist with liaison between the Bristol laboratory and other units of UKHSA, NHS organisations and local authorities- To deal with enquiries from service users, members of the public and those undertaking services for the laboratoryThe above is only an outline of the tasks, responsibilities and outcomes required of these roles. You will carry out any other duties as may reasonably be required. The job descriptions and person specifications may be reviewed on an ongoing basis in accordance with the changing needs of the organisation.Essential Role Criteria- English and Maths GCSE grade C or equivalent or equivalent work experience in an administration environment.- Good IT and data entry skills - including Word and Excel.- An understanding of the importance of confidentiality.- A willingness to learn and improve.- The ability to communicate effectively with a good telephone manner.- Good literacy, numeracy and minute taking skills.- Able to work with accuracy and meet deadlines.- The ability to work either in a team or under one’s own initiative.- The ability to be reliable and flexible.Desirable Role Criteria- An understanding of and commitment to equality of opportunity and good working relationships.Selection ProcessThis vacancy will be evaluated using a competency-based framework which will assess your qualifications, knowledge, experience, skills and abilities outlined in the Essential Criteria listed in this job advert.Application & Sift Competency-based.At sift stage you will be assessed against the 9 Essential Criteria listed in this job advert.You will be required to complete an:- Application form (‘Employer/ Activity history’ section on the application)- Up to 1000 word Statement of SuitabilityThis should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role.You will receive a joint score for your application form and statement. The application form is the kind of information you would put into your CV – please be advised you will not be able to upload or email your CV. Please complete the application form in as much detail as possible.Healthjobsuk has a word limit of 1500 but your statement of suitability must be no more than 1000 words. LonglistingIn the event of a large number of applications, we may longlist into 3 piles of:- Meets all Essential Criteria- Meets some Essential Criteria- Meets no Essential CriteriaOnly those that 'Meets all Essential Criteria' will progress to Shortlisting.ShortlistingIn the event of a large number of applications, we may conduct an initial sift on the following Essential Criteria:- Good IT and data entry skills - including Word and Excel - An understanding of the importance of confidentialityDesirable criteria may be used in the event of a large number of applications/successful candidates.Feedback will not be provided at this stage.Interview stage (Competency based)You will be invited to a face-to-face interview. In exceptional circumstances, we may be able to offer a remote interview. During the interview we will assess against the below in relation to the Essential Criteria:- Knowledge - Experience - Skills and Abilities Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Additional InformationEligibility CriteriaOpen to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). Salary InformationGrade: AOAO National: £25,651 - £27,220If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.LocationThis role is being offered based at our site:Bristol Lab, Pathology Building, Infection Sciences, Southmead Hospital, Bristol, BS10 5NBPlease note hybrid working is not available for this role. Security Clearance Level RequirementSuccessful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-Terrorist Check. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires CTC clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. Person specificationEssential CriteriaEssential criteria- Application form & Supporting statementEssential CriteriaEssential criteria- Questions on experience, knowledge, skills and abilitiesIMPORTANT - PLEASE READ Artificial Intelligence (AI)Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. Link below:Artificial intelligence and recruitment | Civil Service CareersThis is a Non-Reserved post under the Civil Service Nationality Rules. To be eligible for employment in the UK Civil Service applicants must meet the Civil Service Nationality Rules (CSNRs) which operate independently of and additionally to the Immigration Rules. Applicants must also meet necessary security and vetting requirements, along with any other relevant pre-employment checks. This job is broadly open to the following groups:- UK nationals- nationals of the Republic of Ireland- nationals of Commonwealth countries who have the right to work in the UK- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nat...