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Business Unit: Customer Service & Operations Salary range: £52,800 - £66,000 per annum DOE + Benefits Location: UK Remote Contract type: Permanent Our Team An amazing opportunity for someone to join our growing Customer Transformation & Operations – Resource Planning team, primarily specialising in leading a team of Resource Planning Managers and their teams of analysts in the production of accurate Strategic and Capacity plans across the Operations function. Responsible for leading a team to create accurate forecasting of FTE requirements to service projected demand within agreed Service Levels. If you are a self-motivated, enthusiastic and effective leader ready to make a real difference to a successful and go-getting team then we are looking for you! The successful candidate will focus on a variety of Customer Service KPI’s and support the Senior Leadership team in achieving business objectives. You’ll work with our key stakeholders to understand and demonstrate resource requirements and costs against the context of internal targets and the external market, whilst identifying opportunities and supporting the development and execution of our strategies. You’ll play a significant role in leading the team to help the business deliver against their Commercial plans, customer service, and cost ambitions. What you’ll be doing • Lead an effective, efficient and motivated team of Resource Planning Specialists., • Manage and control risks identified as part of the Risk management framework., • Set the vision then execute on delivering a best-in-class Planning and Colleague Performance Cycle across multiple business areas, ensuring the creation and maintenance of effective supply and demand forecasts., • Bring together insight across Planning forecasts, WFM tooling and productivity data in a clear and concise manner that drives Operational action., • Drive the adoption of key planning processes and procedures with key senior leadership stakeholders to facilitate business decision making and identify key risks and opportunities., • Collaborate with senior management across CS&O and the wider business, including technical stakeholders in Customer Value, Strategy, Risk, Marketing, Finance, Commercial, and GBI., • Chair meetings with key stakeholders, to challenge the status quo and the operational efficiency of the business. Provide actionable insight on performance and productivity within engaging presentations to drive action at all levels of the organisation., • Experience leading and driving the performance of a team of SME resource planning managers and analysts., • Experience leading colleagues and businesses through change and driving the adoption of new ways of working, • Highly organised with strong prioritisation and delegation skills., • Ability to work across the organisation, engaging with multiple parts of the business on a breadth of tasks., • Expert Knowledge and skills in Microsoft software, including Power BI, Teams, Excel, PowerPoint, and Word and WFM tooling., • Ability to logically analyse and interpret data., • Experience using data to inform commercial and strategic decisions, analyse trends, explain performance, and make recommendations to senior stakeholders in the business., • Strong oral and written communication and presentation skills, with the ability to convey complex messages and ideas to both technical and non-technical audiences at all levels of the organisation. Gravitas with excellent influencing, engagement, and communication skills across all levels of the business., • Understanding of financial services, products and distribution channels, supported by operational knowledge of organisational systems, processes, and the wider organisational data landscape., • Experience of working in a fast-paced environment with tight deadlines whilst delivering with quality and accuracy., • Project Management / process improvement skills, • Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more., • Up to five extra paid well-being days per year., • 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt., • Market-leading pension., • Free private medical cover, income protection and life assurance. If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team ___ As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.

This role is being filled to stabilise the structure of the current team and sits within the 3rd Party Recruitment & Resource Governance Team within Digital Capability and Spaces Team. As such, you will be working with numerous Stakeholders and partners across Digital, the Department and other government departments, as well as Suppliers. This role is a key leadership role across Digital, it is a diverse and stretching role as you lead a team to deliver an exemplary service to Digital and the wider department, including: • Lead on shaping, developing and presenting proposals for resourcing service offers that maximise the opportunities within the departments commercial frameworks to meet Digitals Resourcing Strategy. Then once agreed lead on the implementation of these, ensuring a programme of continuous improvement, to ensure they remain fit for purpose., • Actively engaging with key stakeholders, partners at all levels and suppliers to ensure Digitals requirements are considered when developing solutions and ensure fit within our strategic ambitions., • Leading on the Operational Contract Management of a critical resourcing contract on behalf of the Department, working alongside Commercial professionals and users of the contract to ensure the Suppliers are meeting expectations and work collaboratively to mitigate risks and resolve issues., • Leading on the Digital External Resource governance activities, ensuring all key stakeholders are actively engaged, providing challenge and advice to ensure alignment to the wider departmental governance framework ., • Line management of several Senior Executive Officers (SEO) and their teams, ensuring they are committed to their development and continually building capability within the team. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Behaviours We'll assess you against these behaviours during the selection process: • Leadership, • Communicating and Influencing, • Seeing the Big Picture, • Working Together Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Strengths and Experience. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Your employment history detailing your responsibilities, skills, accomplishments, plus your qualifications and relevant training. Please copy this information into the box field provided. When giving details in your employment history you should highlight your experience in line with essential criteria below: • Significant experience of leading a team to develop and deliver exemplary services to recruit external resources to meet the diverse needs to Digital organisation, ensuring the solutions are fit for purpose and aligned to business policies., • Extensive experience in leading a highly motivated and skilled team to deliver exceptional service. Demonstrating clear leadership and strategic direction, ensuring the team's capability needs are understood and addressed to successfully deliver the evolving service offerings., • Significant experience in using your communication and collaboration skills to engage with key stakeholders and suppliers to develop solutions and resolve issues, maximising the opportunities within available contracts to deliver optimal strategic outcomes for the organisation., • Extensive experience of developing and implementing value-add governance frameworks within a large organisation, aligned to business policies. 3. Behaviour statements (up to 250 words each). These include: • Lead criterion: Leadership, • Communicating and Influencing, • Seeing the Big Picture An initial sift will be conducted using the lead behaviour stated above. Candidates who pass the initial sift will progress to a full sift. If you pass the initial sift, the panel will assess your experience, skills, and knowledge against the essential criteria using your employment history and behaviour statements. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above in the essential criteria above. You will also be assessed on strengths. Interviews will take place from mid October 2025 . Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Michael Coombs Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

As a Senior Digital Portfolio Manager, you will have an in-depth understanding of, and be able to promote, the strategic and organisational plans and vision for Digital, including comprehensive knowledge of a Directors Business Plan and broad understanding of Digitals Strategic aims and objectives. Youll drive the development of clear roadmaps, help shape high-value initiatives, and guide teams through planning, project shaping and assurance. Working across Digital, youll bring together delivery, financial, architectural, and service insights to enable informed decision-making, mitigate risk, and drive outcomes. Working with key stakeholders, you will drive effective prioritisation and apply it to inform delivery decisions. You will develop a strong understanding of the performance and risk profile of both live delivery and pipeline activity, enabling you to provide high-quality visibility and insight to stakeholders. You will support the setup of new projects and identify opportunities that align with strategic priorities, offering clear analysis, options and recommendations based on value. With excellent organisational skills and attention to detail, you will manage multiple workstreams, keep initiatives on track, and unblock issues quickly. You will oversee governance activities, plan quality assurance points, and monitor Board-level decisions and actions to support seamless delivery. You will identify and manage inter project dependencies to reduce risk and maintain momentum. You will be a proactive and visible leader, guiding teams to identify risks early, make best use of tools and data, and maintain high standards. You will lead and inspire your team, fostering a culture of excellence. You will lead your team in identifying future risks and blockers, helping to embed the use of tooling and information to spot planning and delivery risks, escalating to senior leadership across the Department where necessary. Alongside portfolio leadership, you will actively contribute to the broader community and practice. This includes recruitment, line management, coaching, identifying appropriate training and setting the standards and frameworks for your team. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: • [Lead criterion]: Broad Portfolio Leadership experience - Exceptional leadership skills with demonstratable experience in large-scale digital portfolios within a complex organisation, setting portfolio standards and providing independent portfolio assurance to senior executive leaders., • Strategic Planning - Proven experience of working with organisational objectives and ambitions to shape and influence Digital strategic planning and priorities., • Developing and improving Portfolio frameworks and controls Experience contributing to improvements in portfolio processes, such as how work is prioritised, tracked, or reported. Takes ownership of critical improvement activities, embedding consistent practices and ensuring compliance with portfolio standards across teams., • Delivery knowledge and issue resolution - Proven ability to anticipate and identify delivery risks or early warning signs, take decisive action to resolve issues and maintain momentum to protect outcomes across complex delivery landscape., • Data Analysis and decision making - Strong analytical skills, experience of using a range of data analysis tools, techniques and providing independent interpretation of portfolio data. Experience of visualising the story of the data and communicate recommendations to a range of senior technical and non-technical stakeholders., • Relationships Management - Experience in building successful relationships across organisational boundaries with diverse senior stakeholders using strong leadership and communication skills to build, manage and influence key strategic relationships., • A recognised Portfolio or Programme Management qualification such as: • Management of Portfolios (Practitioner), • P3O qualification, • Management of Successful Programmes (MSP), • Project Management Institute (PMI) If you would like to learn more about the role, please contact . Benefits Alongside your salary of 55,557, Department for Work and Pensions contributes 16,094 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information The pay for this role is 55,557 - 66,058. New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. Further details around what this will entail are listed on the application form. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. Interviews will take place from late September 2025. Interview dates to be confirmed. Further information Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Natalie Selby Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

Key responsibilities are as follows, but training will be provided: • Work as part of a dynamic Live Service team, analysing and responding to new service issues as they arise., • Ability to accurately work at pace and within tight deadlines., • Liaise with a wide range of stakeholders, including external assessment provider partners, Digital Technical Teams and an IT Supplier ATOS., • Ability to contribute and support resolution in major incident meetings that are reported against Health applications., • Contribute fully to Incident and Problem reduction targets to improve system performance, liaising closely with stakeholders across all levels to provide a robust/1st class customer service., • Undertake standard service management duties for example reporting, incident management, problem management, service level agreement (SLA) and operational level agreement (OLA) management and will need to provide on call support on an agreed rota basis in responding to queries addressing all aspects of the Products and Services including reference to policies and processes., • Capability to translate a technical problem into language/Business impact that all stakeholders can understand., • Work closely with users to establish any additional needs relating to incident reporting/support., • Undertake regular visits to Operational Sites and routine user engagement.Person specification See selection process for further details. If you would like to learn more about the role, please contact Technical skills We'll assess you against these technical skills during the selection process: • Understanding of successful delivery of end user IT services and continuous improvement. Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria below: • A strong team player with the ability to learn quickly and master new concepts., • Experience of collaborating with internal and external stakeholders/users/suppliers., • Excellent written and verbal communication skills, with the ability to build effective relationships., • IT service delivery skills and an understanding of Microsoft Office 365. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Understanding of successful delivery of end user IT services and continuous improvement. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from mid October 2025. Sift and Interview dates to be confirmed. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

As a Service Designer, you will, Be a hands-on practitioner with experience in driving awareness of service performance and improvement needs resulting in successful service outcomes. Understand user needs, business and policy goals and use storytelling and visualisations to articulate whole services, both end-to-end and front-to-back, across teams to solve complex problems. Have good working knowledge of service design in practice and can use service design methods including guidance, tools and patterns, to enable your team to solve complex problems and reach outcomes. Communicate with stakeholders at varying levels of seniority and using conversation and collaboration to enable consensus that support the team strategy and decision-making enabling them to achieve outcomes. Contribute to the DWP service design community by, participating in meetups to create connections and share work openly, promoting the capability of service design in and beyond the department and participating in recruitment activities. Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: • Lead criterion: Have experience of using hands-on service design approaches to solve complex problems., • Demonstrate user-centred design skill to develop end-to-end, front-to-back services using Government principles and evidence that meet citizen, and colleague needs as well as department objectives., • Be comfortable communicating to a range of colleagues and stakeholders at varying levels of seniority on the value of user centricity, your approaches and decisions. Benefits Alongside your salary of 44,447, Department for Work and Pensions contributes 12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. An initial sift will be conducted using the lead criterion stated above. Candidates who pass the initial sift will progress to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed in the essential criteria. You will be asked to do a 10 minute presentation on a specific topic. Further details will be provided to candidates invited to interview. Interviews will take place from early November 2025. Sift and Interview dates to be confirmed. To help you prepare and settle into the interview you will be sent the interview questions in advance of the interview, at least 5 days prior to your interview. These questions should be treated as confidential and should not be shared. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your experience and abilities. Candidates may be asked further probing questions if their response is deemed to require further information to determine suitability for the role. Candidates are strongly encouraged to secure their interview slot promptly to ensure fairness in preparation time with the questions provided in advance. Further Information: Find out more about Working for DWP If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. A reserve list may be held for a period of 6 months from which further appointments can be made. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Oliver Canham Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 (3) Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 69kB)

As a Supplier Manager, youll oversee end-to-end supplier management, from procurement to performance ensuring contracts meet business needs and deliver value. Youll work closely with Commercial Leads, manage financial tracking aligned to spend, and resolve queries with suppliers and internal teams. Key responsibilities include: • Collaborate with stakeholders to capture technical and non-technical requirements, supporting procurement while ensuring affordability and compliance with internal governance., • Own and manage cost models for your portfolio/category, ensuring financial tracking aligns with contractual spend. Address financial queries and liaise with suppliers and project leads as needed., • Support the Lead Supplier Manager in developing and delivering procurement plans and strategies, ensuring stakeholder needs are met, renewals are tracked, and value for money is achieved., • Build strong relationships with internal and external stakeholders, acting as an escalation point for unresolved issues., • Drive performance improvement strategies and proactively manage contract end dates to prompt renewal decisions.Person specification When giving details in your employment history and personal statement you should highlight your experience in line withessential criteriabelow: • Experience in gathering requirements for supplier engagements and collaborating with Commercial Directorate to place relevant contracts, leveraging the most appropriate commercial framework. Ensuring the contract delivers value for money., • Experience in building and maintaining strong working relationships with colleagues, Senior Managers and stakeholders., • Experience of working with financial management information to forecast and track spend against defined budget., • Evidence of delivering to deadlines in a fast paced and ever-changing environment with conflicting priorities. Benefits We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum. Things you need to know Selection process details Stage 1: Application Your application will consist of three parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed based on the essential criteria., 3. Personal statement - up to 750 words. This statement should be used to provide examples of how you meet the essential criteria listed in the Person specification. The sift panel will use the information in your employment history and personal statement to assess your experience, skills and knowledge against the essential criteria. You will be provided with one combined overall assessment score for both your CV and Personal Statement. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history/personal statement contains any personal details your application will be withdrawn. Interviews will take place from early October 2025. Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Caicy Sandford Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

In this role, youll be part of the Data Platforms and Operations team, part of the Data & Analytics business function. The team is structured into data domain teams. This enables us to collaborate closely and have a deeper understand of the service and deliver the right data to our users. Our teams build and maintain cloud data platforms that power the departments data capabilities, partnering with DWP business lines to deliver reliable, discoverable, governed, high quality data. As an Apprentice Data Engineer, you will help collect upstream user technical requirements that needs to be implementedas part of platform migrations and configuration. You will help to identify and provide technical patterns and guidance, assist in building our data engineering capability and ensuring our data products and pipelines are built using the right techniques in how we ingest, prepare, store and use data. You will work with Amazon Web Services (AWS) and Informatica, covering Data Integration (ETL/ELT), Data Quality, Data Catalogue and Data Virtualisation and Visualisation technologies. You will develop your knowledge, working to established engineering standards across multiple platforms and native toolsets, and work to implement these standards across platforms and assist in keeping them up to date, ensuring adherence to them. We are looking for candidates who are detail-oriented, and flexible in responding to changing priorities. Good time management skills are essential. You should enjoy tackling challenges with determination and be able to take appropriate action quickly and confident. Youll be a confident communicator with good programming skills and eager to learn new technologies. About the apprenticeship programme: The duration of the apprenticeship programme is typically 21 months long. Youll be supported by your line manager, skills coach and the engineering community, as well as fellow apprentices on the programme, so you will have plenty sources of encouragement to help you succeed. Its also critical that you can be proactive and make the most out of your time on the apprenticeship. There is a lot to do and learn, so you need to be ready to work hard and participate in the many opportunities youll be given. This is a fantastic chance to build a software engineering career at DWP and become a highly skilled tech professional. To be eligible for the apprenticeship you are required to hold the following minimum eligibility criteria: • You must have at least one of the following: a valid passport or birth certificate or residence permit., • Have the right to live and work in the UK., • Must have lived in the UK and/or EEA for 3 years prior to apprenticeship start date or hold refugee status., • Not be in full-time education or be undertaking another apprenticeship by the apprenticeship start date., • You must not hold an existing qualification at the same or higher level in a similar subject., • Two A levels in one or more similar subject (similar subjects can be defined here as: Computer Science, IT, Maths, Data Engineering, Analytics, Statistics)., • Level 3 apprenticeship in a similar subject (similar subjects can be defined here as: Computer Science, IT, Maths, Data Engineering, Analytics, Statistics, any digital aligned apprenticeship ie - IT operations, support or security)., • International Baccalaureate at Level 3 in a similar subject., • BTEC Extended Diploma in a similar subject., • Candidates must not hold an existing qualification at the same or higher level than this apprenticeship in a similar subject. Person specification See selection process for further details. If you would like to learn more about the role, please contact . Technical skills We'll assess you against these technical skills during the selection process: • Test Analysis Benefits Alongside your salary of 38,772, Department for Work and Pensions contributes 11,232 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 23 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Existing Civil Servants who secure a new role on lateral transfer will maintain their current salary. Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Ability, Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. After submission of the first stage of your application you will be invited to complete a Civil Service Numerical Test. If you successfully pass the test, you will be invited to complete the final stage of the application. Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55on 22/09/2025. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website. Please allow sufficient time to complete the online tests and your full written application before the deadline. Following successful completion of thetests, you will then be asked to complete: 3. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 4. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Ability to learn and use programming languages to create and improve products, services or outputs (Python/SQL/R etc.)., • Demonstrating the willingness and perseverance to learn new and unfamiliar technical skills., • Ability to take ownership of problems and be decisive in suggesting resolutions., • Experience of working effectively as part of a multi-disciplinary team. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of: Test Analysis: Describe a time where you used your experience of identifying and investigating patterns and trends, to implement solutions that improved a standard or service. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from mid October 2025. Sift and Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Security Clearance Requirement You must meet the security requirements before you can be appointed. The level of security needed is security check. For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time, to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Whilst a lack of UK residency in itself is not necessarily a bar to a security clearance, and expectation of UK residency may range from 3 to 5 years. Failure to meet the residency requirements needed for the role may result in the withdrawal of provisional jobs offers. For further information on National Security Vetting please visit the Demystifying Vetting website . Further Information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Who can start an Apprenticeship To start an apprenticeship, youll need to be: • 16 or over, • living in England Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional. For further information on reasonable adjustments, terms and conditions and how we recruit visit the How We Recruit, page Feedback Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Caicy Sandford Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 70kB)

Digital Modernisation & Efficiency, Digital Channels Live Services team have a clear mission/mandate to transform the way DWP delivers customer facing services. The Live services team are responsible for change, live run, development, and strategic direction across our products. Working dynamically out of Digital Hubs, our diverse, dynamic teams focus on driving better outcomes. We work hard to ensure all our team can work to the rhythm of their lives and families. Service Managers collaborate with technical teams, support teams and business areas to ensure products are delivered to agreed performance targets in a cost effective and timely manner. The role and responsibilities will align to end-to-end support services and performance of a product(s) or a combination of the two, promoting service quality and customer user experience improvements. They act as an interface between Digital and third-party suppliers, defining and articulating direction and working with suppliers throughout to ensure delivery of services to meet business needs whilst demonstrating best value. The Senior IT Service Manager is responsible for implementation, management, and improvement of service management, and undertakes a range of key duties including reporting, incident management, problem management, relationship management, performance improvement and management of services to agreed service level agreement (SLA) and operational level agreement (OLA), working closely with all business areas across all levels to increase quality and drive improved end user satisfaction. On call support may also need to be provided. As Senior IT Service Manager be responsible for ensuring implementation of the support strategy for Service Management across platforms, multiple channels, or a portfolio of Products/Services to ensure quality, availability, performance and process maturity ensuring alignment to Business outcomes. Line management responsibilities, which would require setting objectives, managing development of others, and acting as a point of escalation. Travel between Digital Hubs may be required to suit business needs. Person specification When giving details in your employment history and personal statement you should highlight your experience in line with essential criteria below: • Experience of managing large IT Products and Services in Live. Ensure effective investigation, trending and resolution of technology and non-technology Incidents/Tickets, Problems and issues, including appropriate prioritisation and resolution, maintaining a positive end-user experience., • Experience of promoting cross-team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Support use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services., • Proven track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business., • Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their portfolio. Drive a proactive approach to forecasting and trending across Portfolio to ensure quality, capacity and resource demands are anticipated and impending risks managed. Providing Business outcome focused reporting/dashboards to Digital and operational stakeholders., • Proven ability to demonstrate detailed knowledge and understanding of Digital Products and Services. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising. Technical skills We'll assess you against these technical skills during the selection process: • Standard Service Management Benefits Alongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides. We also have a broad benefits package built around your work-life balance which includes: • Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours., • Generous annual leave at least 25 days on entry, increasing up to 30 days over time (prorata for part time employees), plus 9 days public and privilege leave., • Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme., • Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly)., • Family friendly policies including enhanced maternity and shared parental leave pay after 1 years continuous service., • Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes. Salary Information Pay for this role is from 57,946 to 68,205. New entrants to the Civil Service will join on band minimum. Existing Civil Servants who secure a new role on lateral transfer should maintain their current salary. Existing Civil Servants who gain promotion may move to the bottom of the grade pay scale or 10% increase in salary whichever would be the greater. Things you need to know Selection process details This vacancy is using Success Profiles (opens in a new window) , and will assess your Experience and Technical skills. Stage 1: Application Your application will consist of four parts: 1. A Personal Details application form., 2. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed., 3. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below: • Experience of promoting cross team collaboration with key stakeholders to ensure new and changed Products/Services are sufficiently and safely supported into Live service whilst meeting the expectations of customers. Support use of effective Change Management tools and processes ensuring the team actively engages in Change to ensure minimum disruption to IT services., • Proven track record of leading in the definition and design of the support model which includes policies, processes, people and technology in alignment with agreed strategy and Service Management process and policies to meet the needs of the Business., • Demonstrable experience for the leading and implementation of customised activities or interventions required to support delivery of Business outcomes for their portfolio. Drive a proactive approach to forecasting and trending across Portfolio to ensure quality, capacity and resource demands are anticipated and impending risks managed. Providing Business outcome focused reporting/dashboards to Digital and operational stakeholders., • Ability to demonstrate detailed knowledge and understanding of Digital Products and Services, with direct experience of Enterprise Level Content Management Systems. Act as an escalation point and support the definition, negotiation, and management of Service Management provision, along with associated SLAs and internal OLAs for Products/Services within the Portfolio. Identify clear pathways for resolution and engage with relevant stakeholders to successfully manage and resolve issues arising., • Demonstrable experience of Service Management Framework e.g. ITIL. Capable of building and developing effective working relationships with senior Business representatives, key technology suppliers and IT managers. Create and maintain a culture of Continual Improvement. Ensure processes in place to identify and explore improvement opportunities. 4. Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Understanding of IT Service Management. The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge. An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift. For Hints and Tips on completing your application visit Applying for jobs at DWP Digital. Applications will be sifted at regular intervals from the date the posts are advertised. Please apply as soon as you can, do not wait until the end of the campaign. Important Information • You will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form., • Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered., • If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn. If youre successful at sift stage you will be invited to a video interview via Microsoft Teams. There, you will be assessed against the experiences listed above. Interviews will take place from end of October 2025. Interview dates to be confirmed. Other information: If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards. All successful candidates and those placed on reserve will be posted in merit list order by location. For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed. Further information Find out more about Working for DWP A reserve list may be held for a period of 6 months from which further appointments can be made. Reserve list candidates will be posted in merit order by location. The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action. Reasonable Adjustment At DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce. We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via as soon as possible before the closing date to discuss your needs. Complete the Reasonable Adjustments section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page. Feedback will only be provided if you attend an interview or assessment. Security Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard (opens in new window) checks. Nationality requirements This job is broadly open to the following groups: • UK nationals, • nationals of the Republic of Ireland, • nationals of Commonwealth countries who have the right to work in the UK, • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window), • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS), • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020, • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service Further information on nationality requirements (opens in a new window) Working for the Civil Service The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy. Diversity and Inclusion The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) . Apply and further information This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) . Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Contact point for applicants Job contact : • Name : Akhtar Ali Appointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: . Attachments DWP Terms and Conditions January 2024 Opens in new window (docx, 17kB) Success-Profiles-Candidate-Overview-Accessble-Version Opens in new window (docx, 67kB)

The Role of a Maintenance Operative. A maintenance operative carries the responsibility for the domestic repairs & maintenance upkeep of the premises, minor projects within the site complex and all compliance needed for the running of the site. The Maintenance Operative to ensure that all parts

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a Midlands Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science® to provide sustainable and resilient solutions for our clients. Tetra Tech Ecology team won the CIEEM Large Consultancy of the Year Award and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don’t want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the Midlands Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech’s UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech’s dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the Midlands region and contribute to Tetra Tech’s nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities · Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism. · Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs. · Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech’s Project Management training to Level 2. · Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will supervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence. · Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: · An appropriate academic qualification in a related discipline · Full Member of the Chartered Institute of Ecology and Environmental Management. · Chartered Ecologist or Charted Environmentalist · Demonstrable industry experience and capability to fulfil the role described. · Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing’s not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team · Over 90 permanent ecologists across 14 offices working as one cohesive team. · Time away from home minimised. · IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier– we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards. · Cars or car allowances to every member of the team regardless of grade, including for personal use. · Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands. · Career frameworks provide clarity on how to progress. · We encourage the development of well-rounded ecologists who can talk about all stages of a project. · We offer internal and external training and mentoring, including from our inhouse experts. · Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy! · And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM. · We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query. Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science® to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs (selectminds.com) Tetra Tech is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity / shared parental leave. We are very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance. Additional Information • Organization: 784 TCE, • Requisition #78400001350

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… Working on a variety of interesting projects encompassing Energy, Renewable Energy, Healthcare, Heritage, Commercial, Industrial and the hospitality buildings sectors. • Responsible for the efficient and compliant delivery of all certain parts of the structural engineering design on the project, working with and reporting to the WSP Senior Engineer., • Interface, coordination across multi discipline teams within the project to ensure the clients technical requirements are met, • contribute to client liaisons in relation to day-to-day structural engineering issues and with have design responsibility for parts of the structural design works., • responsible for advising the Senior Structural Engineer in administering the structural design aspects of the contract in a technical capacity., • responsible for day-to-day engineering design support and technical mentoring of the WSP Assistant and Graduate Engineers on equivalent junior structural technicians on the project., • production and reviewing technical aspects of the structural engineering design work, structural specifications design calculations and design packages in accordance with WSP Business Management Systems/protocols and Structural Technical Reference Manuals,, • knowledge of REVIT Structure in a manner which the structural design produced by WSP structural software packages can be coordinated and integrated into WSP REVIT Structures models., • Knowledge of REVIT Structure in a manner which the structural design produced by WSP structural software packages can be coordinated and integrated into WSP REVIT Structures models., • Working towards ‘Chartered Engineer' status and will have undertaken a formal training review with a relevant professional Institution, or, a suitably experienced WSP mentor;, • If progressed through the ‘Apprentice route' will have achieved ‘Incorporated Engineer' status, or, as a minimum will be ‘EngTech' qualified with a recognised Institution;, • Developing an ability to conceive approximate scheme solutions to assess the viability of alternative materials and forms of construction., • With supervision and guidance can solve structural engineering problems using a variety of suitable methods of analysis and media, including both traditional methods, using hand calculations, and computer analysis using proprietary software. Developing an understanding the of limitations of such techniques., • Developing the ability to prepare materials and workmanship specifications and design reports., • Demonstrates awareness of the relevant environmental and sustainability objectives, issues and legislation, and their influence on the design process and solutions adopted., • Developing experience in construction techniques, construction plant and machinery, temporary support systems, material testing procedures, construction programmes, construction sequencing, etc. Visits sites on one or more construction projects., • Able to prepare and deliver presentations, project précis or design concepts, etc., • Demonstrates experience of ‘buddying' at least one Graduate Engineer or Technician, • Organises design reviews at key project stages;, • Developing experience of the role of hazard and risk assessments in avoiding or mitigating the potential risks posed by both construction materials and construction activities to site personnel, building users and the general public., • Demonstrates ability to manage and lead through the programming and control of appropriate resources in the delivery of a part of projects;, • Ensures that any issues with potential to impact on programme and / or scope are identified and communicated internally; hares knowledge learnt during the delivery of projects to improve discipline efficiency and productivity; Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

About the role Our work matters to millions. It’ll matter to you too. Join our Balfour Beatty, Property Maintenance team as a National Mobile Electrician Engineer - UK Wide and you’ll be a big part of fascinating, complex, varied and meaningful work. This will help to deliver the hard facilities management services within all properties throughout the permanent estate covering the London and surrounding areas. Works may require periods in accommodation working away from home. Please note; due to the nature of the role, a full driving license will be required to progress with your application. What you'll be doing As a National Mobile Electrician Engineer - UK Wide, you will have the following accountabilities: • To liaise with the Client and specialist sub-contractors and establish good relationships with key stake holders, • To be appointed as Authorised Person for relevant duties such as LV electrical, mechanical and working at heights., • Carry out small repairs and maintenance across trades eg Plumbing, grounds maintenance, • To manage the issue and completion of pre-planned maintenance tasks and ensure that all planned maintenance is completed in a timely manner and the facility remains statutory compliant and fully operational., • To induct and co-ordinate and supervise as necessary sub-contractors during the facilities management operations phase to deliver both planned and reactive maintenance., • To prepare and review RAMS and ensure they are suitable, • To ensure that essential spares and stocks are maintained, • Complete all tasks in line with the instruction sets, meeting required SLA’s and agreed working procedures. Who we're looking for You will have the following: • Experience in FM industry, • Electrical City and Guilds 2391 Electrical testing and inspection to 18th Edition, • NVQ Level 3 plus city and guilds 2360 parts 1 and 2, • Completed recognised apprenticeship and hold current grade card, • IT Literate to Complete company documents i.e. maintenance reports., • Provide feedback to company management., • Provide a high standard of work., • Good background in servicing, maintenance and fault-finding, • Good knowledge of UK Health and Safety legislation inc. SMSTS or similar, • Possesses full UK driving licence, • Ability to manage diverse works and associated supply chain activities, • Possess JIB Gold Card Why work for us Day in, day out, our team delivers amazing projects in challenging conditions; developing, managing and maintaining the vital infrastructure and public spaces that modern economies, societies and communities rely on. About us Balfour Beatty is a market leading mechanical, electrical, plumbing (MEP) and mechanical, electrical and instrumentation (ME&I) solutions provider with over 100 years of engineering expertise. We design, install and maintain the systems that make building infrastructure work. Emphasising environmentally efficient technologies, digital construction and offsite manufacturing, our experienced teams deliver high quality solutions across the following sectors: Aviation, Buildings, Civils, Defence, Energy and New Build Nuclear. At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business. To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists. As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.Further information on Disability Confident can be found at:

Are you experienced ecologist ready to take the next step in your career? Do you thrive in delivering a positive leadership role whilst staying hands on with technical work? Can you contribute to our established group of regional leaders who aim to continue developing and evolving our exciting team? Tetra Tech is looking for a Midlands Team Leader to manage, inspire and significantly grow our talented team of ecologists in this region to deliver an increasing market share of interesting projects. Who is Tetra Tech? Tetra Tech is a dynamic, leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We work across a breadth of sectors including Residential, Defence, Energy, Government Services and Transport. We are Leading with Science ® to provide sustainable and resilient solutions for our clients. Tetra Tech Ecology team won the CIEEM Large Consultancy of the Year Award and Large Scale Mitigation Award in 2023. We are renowned for delivering innovative solutions to our clients complex problems and our ecology team plays a critical role in shaping sustainable projects nationwide, and we are looking for a dynamic Regional Lead who is ready to lead from the front. Our people are at the heart of everything we do. They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best designers, project managers, engineers, surveyors, town planners, environmental specialists and business service professionals to maintain our reputation as a market leader. We do this by taking care of our people; offering fantastic flexible benefits, providing personal and professional development, and giving employees the opportunity to work on exciting and ground-breaking projects. We don't want Tetra Tech to be just your next role, we want it to be a step-change in your career and ultimately a move that you are proud to have made. The Role: As the Midlands Team Lead, you will be at the forefront of our ecology team in the region and contribute to driving success for Tetra Tech's UK nature team (ecology team sits within the nature team). This role requires a balance of leadership, business development, and technical excellence. You will lead by example, guiding your team to deliver high-quality ecological services while fostering new opportunities and maintaining strong client relationships. Your primary focus will be to positively lead, manage, and grow our ecology team, providing mentorship and support to staff in their professional development. You will oversee the delivery of a programme of works including complex ecological projects, ensuring technical quality and timely completion objectives are met, whilst maintaining positive engagement with clients and feedback of information to your team. We seek someone who thrives in a fast-paced, high-quality environment and can balance multiple responsibilities which a leading role can bring. We provide Tetra Tech's dedicated Project Management training and encourage you to lead projects that align with your technical skillset. With an eye for detail and a commitment to high standards, you will provide support and feedback to colleagues on project deliverables, bids, and proposals. You will also collaborate with colleagues from across the wider business on multi-disciplinary opportunities and projects, so a willingness to understand how other parts of the business operate would be advantageous. You will represent the Midlands region and contribute to Tetra Tech's nature team business development activities in line with our strategy. This includes leading, supporting, and coordinating the technical elements of bids, tenders, and framework opportunities, requiring a sound understanding of the technical aspects of ecological consultancy and commercial acumen. You will work closely with our professional project managers and bid support team. In this role, you will leverage your professional network to add value to bids, business development opportunities, and projects. It is essential that you enjoy developing relationships with clients and colleagues. Key responsibilities • Team Development: Mentor and inspire the team and communicate effectively with colleagues and third parties fostering collaboration and professional growth. Lead the mentoring and development of staff in line with strategic goals. Have line management responsibility including timesheet signoff, pastoral care and duty of care where appropriate for the technical specialism., • Client Engagement: Build and maintain strong relationships with existing and new clients, positioning us as a trusted partner for all nature-related needs., • Project Leadership: Take an active role in projects, providing expert ecological input from initial consultation through to delivery, as well as supporting more junior project managers in the Region with troubleshooting. All Team Leads will be trained to Tetra Tech's Project Management training to Level 2. • Technical Expertise: our team is renowned for his technical excellence and the Team Lead will need to provide high-level technical guidance to ensure projects meet regulatory and environmental compliance. They will s upervise and review the development of standard technical solutions and verify that outputs meet expected quality standards. Lead the development of technical excellence and solutions based on relevant best practice and research, including knowledge sharing across the national Ecology team. Experience of Ecological Impact Assessment and writing EIA reports and Habitat Regulations Assessments. Contribute to planning committees, inquiries and Expert Witness evidence., • Business Growth: Contribute to the strategic development of the Nature department and wider Tetra Tech business. Be involved with business development activity including having an awareness of market conditions, opportunities and competition and the identification and delivery of opportunities with new and existing clients. Requirements: • An appropriate academic qualification in a related discipline, • Full Member of the Chartered Institute of Ecology and Environmental Management., • Chartered Ecologist or Charted Environmentalist, • Demonstrable industry experience and capability to fulfil the role described., • Hold a full driving licence. Flexible Working We operate fully flexible, hybrid working which allows our environmental specialists to choose where, how and when they work as long as our clients are receiving the high-quality service they expect. We focus on talent and skills, not postcode. The role will require working closely with the ecology leadership team, national ecology team, mentoring and managing other consultants and developing relationships with clients and colleagues so may require some time at an office or alternative working space to suit those involved. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. If the timing's not quite right for you, please do still get in touch as we will always consider deferring the start date for the right candidate. About the team • Over 90 permanent ecologists across 14 offices working as one cohesive team., • Time away from home minimised., • IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier- we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards., • Cars or car allowances to every member of the team regardless of grade, including for personal use., • Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands., • Career frameworks provide clarity on how to progress., • We encourage the development of well-rounded ecologists who can talk about all stages of a project., • We offer internal and external training and mentoring, including from our inhouse experts., • Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy!, • And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Environmentalist/Ecologist status through CIEEM., • We work closely with many other teams, including our own Planners, Archaeologists, Landscape Architects, Masterplanners and Engineers. With a culture of openness, there is always someone within the business who can provide advice and support for almost any query . Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science® to provide sustainable and resilient solutions for our clients. At Tetra Tech, we provide a collaborative environment that supports individual performance, innovation, and creativity. We are proud to offer competitive compensation and benefits. Learn more by visiting For more information on our company, please visit our website at . To apply, please submit your resume and cover letter on the Careers portion of our website at Tetra Tech Europe Careers - Jobs (selectminds.com) Tetra Tech is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity / shared parental leave. We are very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance.

Are you looking for an exciting, interesting career role where you can help make a difference for the future. Tetra Tech is a leading technical, engineering, and environmental consultancy. We provide data-driven, market-leading water, environment, infrastructure, energy, and international development solutions to clients in the UK and Europe. We deliver locally and we're backed globally. In the UK and Europe, Tetra Tech has more than 6,000 employees and more than 50 offices. Our unique organisational structure enables us to be nimble and respond with the agility of a small business, backed by international resources and capabilities from across the world. Our people are at the heart of everything we do! They help our clients succeed, our business prosper and the communities we work in thrive. We need the very best people to maintain our position as a market leader and so provide a collaborative environment that supports individual performance, innovation, and creativity. In a graduate role you will work on exciting, ground-breaking projects from day one, with support to grow in your chosen discipline as well as training to develop the core skills needed to succeed in a professional organisation. Our early careers programme gives you the chance to connect with others across the region / business who are also starting their career, as well as mentoring, Chartership support & bonuses and more. Role Title: Graduate Ecologist Start Date: Summer 2026 Location: Midlands, Birmingham or Leicester Job Description: Are you looking to put your academic learning into practice? Are you hoping to turn your passion for Ecology into a career? Or looking for an opportunity to receive training and mentoring to develop your field craftand consultancy skills from a team of ecology experts? What better place to start your career at our award-winning Ecology consultancy, having won Large Consultancy of the Year at the CIEEM Awards in 2023 and 2025, as well as Large Scale Mitigation Project of the Year from CIEEM in 2023. The Role/Key Duties: As Tetra Tech builds on its demonstrable track record as one of the leading global Environmental consultancies, we are seeking a talentedGraduate Ecologist to support and assist our highly skilled ecologists as they undertake a range of habitat and protected species surveysincluding bats, reptiles, amphibians, otters, barn owls, desktop studies, data analysis and report writing. This is a fantastic opportunity to develop field craftand consultancy skills as part of a professional team in the great outdoors. The role is for an enthusiastic and passionate Graduate Ecologist looking to develop a successful career whilst helping shape the world we live in. With ambitions to grow our UK presence to emulate the success of the global business, we are looking for ecologists to join our national team of over 90 ecologists. We are looking for the very best people to maintain our position as a market leader which includes those taking their first steps onto the career ladder - after all, they are the future of our industry. From Day 1, our Graduate Ecologists not only work on exciting, ground-breaking projects, but also receive support to grow in their chosen specialism as well as training to develop the core skills needed to succeed in the corporate world. This is all part of Tetra Tech's Early Careers Programme - as is the chance to connect with others also starting out in their career, access to mentoring, Chartership support, bonuses and more. We draw on the knowledge of our technical experts to develop the best solutions for our clients and our staff. A Graduate joining the Ecology team will assist our highly skilled ecologists as they undertake a range of habitat and protected species surveys, desktop studies, data analysis, report writing, fee proposals alongside extensive training. With career pathways defined for all grades of ecologist, the route to career progression and professional development is clear. This is an opportunity for an individual to develop their career whilst shaping the world we live in. They will be required to work with colleagues from across the wider business on multi-disciplinary opportunities and projects so a willingness to understand how other parts of the business work will be required. We are very happy to discuss flexible working for this role, including the possibility of reduced or compressed hours and flexible start or finish times. We can offer a range of solutions to help you get the most out of your work / life balance. We are supportive of flexible working but will require you to attend offices, events or sites as necessary to deliver the role. About the Ecology Team • Over 90 permanent ecologists across 14 offices working as one cohesive team., • Time away from home minimised., • IT systems allow seamless remote and flexible working, so proximity to an office is not a barrier-we focus on talents & skills, not postcode. Our ecologists can work on the projects that interest them and deliver them to the highest standards., • Site based cars or car allowances to every member of the team regardless of grade, including for personal use., • Established TOIL system to allow time management to suit specific personal needs alongside seasonal demands., • Career frameworks provide clarity on how to progress., • We encourage the development of well-rounded ecologists who can talk about all stages of a project. We offer internal and external training and mentoring, including from our inhouse experts., • Bat handling licence incentivisation scheme to thank ecologists who spend time and effort in achieving their licence - we know it's not easy!, • And to show our support of personal development, we award a significant financial bonus to anyone achieving Chartered Ecologist status through CIEEM., • Minimum 2:1 Degree or equivalent in the area of ecology, conservation or similar relevant discipline, • Be a student or qualifying member of CIEEM (or at least have evidence of working towards securing this), • Have an understanding of the principles of ecological survey and mitigation work, • Have good written and verbal communication skills, • Be willing to work flexible, unsociable hours including evenings and occasionally early mornings, • Be willing to travel for work, • Valid UK driving licence and ideally access to a vehicle, • Able to obtain SC clearance and DBS check Application Closing Date: 31st October 2025 Assessment Centre to be held: February 2026 We take pride in delivering projects effectively for clients. This often requires colleagues to be together- in offices or on site - to ensure the best outcomes. However, when possible, we also advocate for flexibility around how, when, and where you work. There is no 'one approach fits all' - each team manages their own way of working, we trust our employees and focus on outputs not inputs. Meeting up with colleague and clients face to face in office environments or on site is important for collaboration, face-to-face meetings, appraisals and development. Making everybody feel welcome at Tetra Tech is important to us - because everybody is welcome! We are working hard to be a business where everyone can be themselves but can celebrate who they are and what they bring to our organisation. If you have a disability, learning difficulty, medical condition or any other individual need, we'd be happy to talk to you about making reasonable adjustments to our application and selection process that will enable you to be your best. Tetra Tech is an equal opportunities employer and encourages applications from all suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity/shared parental leave, in line with the Equalities Act 2010. Find out more at:

Respond to calls for service as directed by the Planning team Fault finding and remedy faults within our customer service level agreements Maintenance, service and repair of auto pedestrian doors Control of spare parts Carry out PPM (planned preventative maintenance) Participate in new system i

This is a great opportunity for a product expert to reinvigorate the category in a high profile role. Proven previous purchasing / category management experience within Refrigeration - Spares / Parts, HVAC, Compressors, Air Conditioning. Category Manger - Refrigeration - Spares / Parts, HVAC, Compre

Oversees and performs the facilities maintenance tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas across a group of properties to meet the Companys requirements for building standards, health an

One Place Solutions are currently recruiting for.Our client are forever growing and are looking to expand their current team.Setting & operating of machinery to produce the correct product quality.Process equipment or machinery to convert raw materials or semi finished parts into components.Quality

A globally recognised specialist manufacturerare currently looking to strengthen their Quality Department with the appointment of a Quality Technician. As a Quality Technician you must have a passion for all things Quality; record keeping, measuring parts, dealing with suppliers and customers, suppo

This is being advertised on behalf of Neon Contracts we are operating as an employment business.Position: Small Parts Paint Sprayer.Shift: Monday Thursday: 7:00 AM 4:00 PM | Friday: 7:00 AM 12:00 PM.Salary is dependent upon experience - up to £14.We are seeking a skilled and detail-orientedSmall Pa

A strong Communicator who is used to dealing with both Trade Customers and the General Public An ability to provide an excellent level of customer service Experience in using Motor Trade Parts SystemsAs a Parts Advisor for our client, you will be vital to the business’s success, supplying both

Key Responsibilities: * Liaising with engineers to schedule and manage service jobs * Booking jobs into the system and ensuring timely follow-ups * Ordering parts and tracking deliveries * Ensuring jobs are completed efficiently and accurately * Using geographical knowledge to assist

Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. YOUR NEW ROLE, WHAT'S INVOLVED? Our projects include small-scale projects to very large-scale projects. WSP have been and are involved with several high-profile projects including High Speed 2 (HS2) stations; Old Oak Common, Curzon Street and Euston, HS2 Tunnels, Crossrail stations, numerous London Underground (LU) and Network Rail (NR) refurbishment projects. We are also involved in number of Road Tunnels projects in the UK and the Middle East. YOUR TEAM Fire Engineering is an integral part of developing all Infrastructure designs. At WSP we are looking for people to join our high performing, dynamic and enthusiastic Railways Fire Engineering Team. The WSP Rail Fire Engineering Team; with a supportive leadership, is made up of individuals with all levels of experience and are based in multiple locations. As a very collaborative, cooperative one team approach we collectively have extensive knowledge in fire safety engineering in Railways and Road infrastructure and all other associated ancillary buildings. We develop fire engineering design for Rail and Road infrastructure from concept design stage through to construction, assurance and commissioning as well as carrying out fire risk assessments and finding solutions for retrofitting within existing and challenging infrastructures. We strive to build the unthinkable with a can do, solution conscious, positive attitude towards work. To meet the ever-growing demand, we are looking for individuals with knowledge and experience in Railways and Road Tunnels Fire Engineering and Fire Risk Assessments. WE'D LOVE TO HEAR FROM YOU IF YOU HAVE • Process of Rail infrastructure and Road Tunnel design and planning;, • Use of the Technical Guidance and Standards in the field of Fire Safety in Rail, Road and other buildings infrastructure;, • An understanding of implementation of regulatory reform fire safety order and CD352 tunnel systems design, • An understanding of the principle of building evacuation within rail and road environments, • Assisting with fire safety risk assessments and surveying systems such as fire alarm and detection BS 5839 parts 1 and part 8, fire suppression systems and facilities for firefighter intervention (fire hydrant designs) for compliance, • Technical knowledge and abilities in setting out portable fire suppression to BS5306 and escape lighting to BS5266 – part1, • Have a relevant qualification in fire qualification in fire risk assessment (Pas 79 or equivalent) not essential, • A general knowledge in Fire Engineering or another applicable engineering experience (e.g. Fire alarm design and installation, building surveying, or building facilities), • Able to understand a brief from the project lead and complete tasks within time and budget, • Willing to learn and grow into the role of a risk assessor and complete assessments, • An appreciation of clients' needs, and able to communicate effectively with clients. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.

The Role: Organise maintenance 'jobs' involving all aspects of planning from start to finish: making sure parts and equipment are available to the engineers, planning the jobs in from the customers, scheduling timescales, workforce planning. Maintenance Scheduler / Planner The Opportunity: If you'

SALARY: £27000 - £32000 depending on experience Are you considering a new PARTS ADVISOR ROLE? Would you like to work for a company that offers opportunities for progression within their Parts / Service / Sales Department? PARTS ADVISOR Employee Benefits Competitive salary

This business are going from strength to strength and are looking to expand their workforce due to the high demand for their services. Working with wider sales teams.

Days shift Aldridge Temporary ongoing role Factory Operative My client who is based in Aldridge are recruiting for factory operatives to join the existing team.Duties of a factory operative: Working within a factory environment Experience of working with handheld power tools Assembly of parts Loa

Oversees and performs the facilities maintenance tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas across a group of properties to meet the Companys requirements for building standards, health an

Job Title: Logistics Operations Specialist - (phone number removed) Location: Coventry Duties: The PVO team, in which the Engineering Parts Logistics team are based, are a critical area within Product Engineering (PE) with an important role in the creation of prototype vehicles.

Duties: * Servicing, repair and Maintenance of HGVs or LCVs * Completion of Job Sheets and Documentation * Liaising with the Service Department and Parts Department * Completion of MOT preparation * Vehicle Inspection Requirements: * Previous working experience within a HGV Technician /

Manpower are recruiting on behalf of our Client - Artifex ( formerly IAC ) B40 1AB - This will be a 3 week shift rota, 6am - 2 pm, 10 pm - 6 am & 2 pm - 10 pm and the role is a full time position.Purpose of Job: To support manufacturing in all material parts movements required to support manufact

HR & Health and Safety Officer Location: West Midlands Contract Type: Permanent - Full Time Salary: £38,000 - £40,000 Our client a leading UK Manufacturer, manufacturing parts for the automotive sector are looking for a proactive and organised HR & Health a

To support Advisers and their clients in all parts of the financial advice process. To build and maintain quality professional and courteous relationships with Clients, supporting the Advisers in providing a quality ongoing client service.

You’ll also be trained to support other parts of the store, like our famous Market Street or Customer Service teams, so this is a great role for a team player who is ready to help wherever you’re needed. You’ll work in a fast-paced, structured environment with clear routines and timed activiti

Overview Carter Rolan Group are currently recruiting for a Head of HR working for a reputable manufacturing business in the automotive parts distribution industry, based in the Birmingham/Solihull area. The company is well-established, with a strong reputation for quality and innovation, and is looking for an experienced HR leader to drive their people strategy. The Role: As Head of HR, you will take full ownership of the HR function, providing strategic and operational support to ensure the business attracts, develops, and retains top talent. You will work closely with the leadership team to shape the culture, enhance employee engagement, and implement HR initiatives that support business growth. Key Responsibilities: • Lead the HR function across the business, providing strategic and operational guidance., • Develop and implement HR policies, processes, and best practices., • Oversee recruitment, onboarding, and talent management initiatives., • Support employee relations and performance management., • Drive initiatives around employee engagement, development, and retention., • Ensure compliance with employment law and regulatory requirements. Requirements: • Proven experience as an HR leader, ideally within manufacturing or distribution., • Strong understanding of HR practices, employment law, and compliance., • Excellent leadership, communication, and stakeholder management skills., • Experience driving HR strategy and delivering tangible business outcomes., • CIPD qualified or equivalent professional HR qualification preferred. Why Join: • Join a reputable, growing business with a supportive culture., • Opportunity to shape and lead the HR function., • Competitive salary and benefits package. How to Apply: If you are an experienced HR professional looking for your next challenge, we would love to hear from you.

SUMMARY Performs engineering work to support sales orders, product improvement projects, technical support and/or engineering analysis. Completes assigned activities under general direction of the Engineering Manager. ESSENTIAL GENERIC DUTIES AND RESPONSIBILITIES include the following 1. Reviewing all applicable job data, including POs, project plans and specifications to determine characteristics of order and establishing engineering objectives, 2. Generating design, general arrangement and other submittal drawings within estimated hours and timescales, 3. Provide design calculations and documentation support for project work, 4. Preparing and updating layouts, detailed drawings, calculations, specifications, and documenting instructions necessary for project success, 5. Work closely with all functions of the business to ensure that the most economic, safe and suitable design is achieved, 6. Implement improvements to the current range of standard equipment and services an develop ideas for future 7. Produce CAD drawings for equipment, civil work layouts and mechanical design details to specific requirements, 8. Review of detail drawings and bills of materials during and prior to being issued for manufacture, 9. Apply and supervise the application of safety standards to those products and services, 10. Maintain, update and progress the standard drawings and data for a particular product for which they are the nominated “Product Engineer 11. Provide technical support to Marketing by generating sales assistance, drawings, or calculations, 12. Performing basic engineering analysis, 13. Advising Project Management and Project Engineers of project status while adhering to all company and corporate policies, 14. Other duties may be assigned as required LOCAL DUTIES AND RESPONSIBILITIES include the following 1. Creating site layouts & equipment general assembly’s (3D Inventor .2. Reviewing and adhering to project specifications & applicable standards .3. Project planning to adhere to submission requirements .4. Attend project meetings both internally & with clients 5. Perform project engineer/management tasks., 6. Input to & maintain design risk register, 7. Assess civilwork requirements to suit equipment .8. Perform detailed engineering calculations (including utilizing Mathcad 9. Detailed design for outsourced manufacturing, installation, maintenance & amp; decommissioning of equipment, 10. Creating detailed Parts lists/BOM with applicable software., 11. Liaising with suppliers - obtaining quotations for equipment/services, 12. Provide input to & checking of Technical Manuals to ensure bespoke nature of equipment is captured 13. Knowledge & application of Hazop, design risk matrix, risk assessments, CDM risk matrix/assessment .14. Knowledge & application of Machinery Directive, CE marking, Atex requirements & respective collating & filing of all data 15. Support site services with any build modifications & respective drawing update, 16. Detailed checking of all drawings, documentation & calculation, 17. Able to work with own initiative and take responsibility/ownership of workload EDUCATION, TRAINING AND EXPERIENCE (Preferred) HNC Level or above in Mechanical or Civil Engineering, plus previous related working experience of equipment/product design or equivalent combination of education and experience COMMUNICATION SKILLS Ability to read, analyse, and interpret industry related documents. Ability to understand English, at advanced level via written and verbal communication INDEPENDENT JUDGMENT, DECISION MAKING & PROBLEM SOLVING: Ability to apply principles of logical or scientific thinking to a range of intellectual and practical problems. Ability to make decisions requiring the use of a variety of variables in standard situations. OTHER SKILLS Computer Skills: Competency in Word, Excel, and other MS Office programs; AutoCAD and 3D Inventor modelling software application Mathematical Skills: Ability to apply advanced mathematical equations to a variety of standard situations. Travel: Some travel may be required. Other: Ability to read and understand specification, fabrication, erection, and standard engineering drawings; o Knowledge of machining, fabrication, and assembly techniques; o Knowledge of drafting standard for both structural and mechanical design.

Job Title: TikTok Videographer Location: Birmingham About Nonsensical 💜 We’re an award-winning TikTok agency that lives and breathes the platform. Honestly, our screen time is through the roof! We’ve helped grow clients and communities to over 2 million followers and have hit 1 billion video views across TikTok. Position Overview We’re looking for a Videographer to help lead the charge in creating visually brilliant, TikTok-first content for some of the UK’s most exciting brands. You’ll be directing creators on set, running TikTok Shop live streams, capturing content in fast-paced environments, and travelling across the UK and Europe to make stories come alive on screen. From lo-fi native TikToks to polished product shots and multi-cam live setups, you’ll need to be confident in every kind of production. The ideal person is equal parts filmmaker, creative collaborator, and calm-in-the-chaos problem solver. You know what’s trending, you know how to make content people actually watch, and you’re not afraid to take the lead on set or in the studio. This is a senior hands-on role for someone who thrives in high-energy environments, is obsessed with visual storytelling, and understands how TikTok has changed the game. Key Responsibilities 🎬 Filming & Directing • Plan, direct and shoot short-form video content for TikTok, • Lead on-set production, managing lighting, framing, sound, and multiple takes, all with TikTok pacing and tone in mind., • Direct creators, talent, and clients during shoots, keeping the energy up and the performances platform-appropriate., • Capture everything from raw UGC-style clips to cinematic product shots, depending on the campaign style., • Set up and produce TikTok Shop live streams for a range of clients—working across lighting, audio, camera angles, and overlays., • Work closely with hosts, creators, and brand reps to brief them and guide them through each stream., • Troubleshoot live tech (OBS, streaming software, signal issues) and ensure smooth, high-quality delivery., • Travel frequently across the UK and Europe for shoots, pop-ups, events, and brand activations., • Lead shoots independently or with small teams, adapting quickly to new environments and client needs., • Able to film great content with an iPhone, • Also confident across DSLR/mirrorless cameras, lighting setups, and audio equipment., • Manage footage transfer, shoot documentation, and shoot prep logistics., • Be able to edit where needed, utilising Premier Pro or CapCut, especially when speed or polish is required, • Mentoring and helping grow a junior team Skills, Experience, & Characteristics • Has 3 to 5+ years experience in shooting and producing digital content, ideally for TikTok or Reels, • Can direct talent and creators on set while keeping things fast-paced and fun., • Is happy to travel regularly (sometimes last minute), manage gear, and adapt to different shoot environments., • Has a portfolio that shows a mix of branded content and social-first creativity., • Understands TikTok culture, storytelling formats, and content that converts or entertains., • Some live streaming experience would be beneficial, • Experience with OBS or a similar program is helpful but not required., • Works well in a team, but can also run a shoot solo when needed., • Ideally based in or near London, with flexibility to travel regularly, • Proven experience in content production, ideally in an agency or social-first environment., • Experience with OBS or a similar program is helpful but not required., • Obsessed with TikTok, constantly bringing fresh, innovative ideas to the team. Live by our values: 🎨 Creativity- We experiment with nonsense. 🔍 Curiosity- We ask questions, big and small. 🔥 Passion- We’re obsessed with TikTok. 🗣 Honesty- We speak the truth, even when it’s tough. What we’ll do for you: • Creative Half Days: Dedicated time to explore what sparks your creativity., • 25 Days Holiday + Bank Holidays, • Provide Equipment and Software: A Mac, iPhone, mics and Adobe Premiere Pro, • Book Allowance: We’ll cover the cost of books to fuel your learning., • Opportunities to Travel: Work on shoots in different locations, including international trips., • Team Socials: The whole team meets up twice a year for a good ole knees up

Are you an experienced Engineering Leader from a food, FMCG, or automated distribution background? Ready to step into a high-impact, multi-site role with genuine scope for progression? This is your opportunity to join a market-leading chilled and frozen food distribution business with ambitious expansion plans. As part of a growing engineering function, the company is creating a brand-new Maintenance Manager position to support its next phase of growth—going from 7 to 9 operational sites within the next two years. The Role: Reporting to the Head of Engineering, you’ll take ownership of the day-to-day leadership of a team of 11 Engineers, spread across multiple sites. This role blends hands-on support with strategic oversight and proactive maintenance planning through a modern CMMS system. You’ll typically visit up to two sites per week (travel supported with a company van), helping drive consistency, compliance, and continuous improvement across all engineering activities. Key Responsibilities: • Lead and coordinate engineering activities across all sites to meet performance and compliance targets, • Develop and support Engineers, ensuring tasks and maintenance schedules are completed efficiently and on time, • Use CMMS to plan, monitor, and manage preventative and reactive maintenance tasks, • Oversee the spare parts inventory across sites, ensuring availability and cost efficiency, • Work cross-functionally with Operations and Compliance teams to support production and site uptime, • Ensure contractor management, permits to work, and H&S standards are followed at all times, • Provide insight and reporting through KPI tracking and data analysis to identify improvement opportunities, • Act as a key contact for site engineering matters, highlighting issues and collaborating on solutions What We're Looking For: • NVQ Level 3 / HNC / HND in Engineering or equivalent, • Proven experience leading engineering teams, ideally across multiple sites, • Background in food production, FMCG, or automated warehousing/distribution is essential, • Strong knowledge of CMMS/planned maintenance systems, • Confident with H&S, food safety, and legal compliance standards, • Skilled in forward planning, KPI reporting, and team development, • Refrigeration and temperature control knowledge is a distinct advantage What You'll Get: • £55,000 – £60,000 annual salary (depending on experience), • Monday to Friday working pattern, • 25 days holiday plus bank holidays, • Company van provided for site travel, • Life insurance & salary protection insurance, • Pension scheme, • Ongoing training and development opportunities to support your career growth If you’re an ambitious Maintenance Manager looking for a role with variety, leadership responsibility, and the chance to shape maintenance standards across multiple growing sites—we’d love to hear from you. Apply now to take the next step in your engineering leadership journey.

About Zhuzhou CRRC Times Electric UK Innovation Center Zhuzhou CRRC Times Electric UK Innovation Centre (TEIC) is a subsidiary of the CRRC Corporation Limited, the world’s leading propulsion and control systems provider in the rolling stock industry. Our mission is to design, develop and produce state of the art power electronics systems and components for automotive electric vehicles, rail, and renewable energy sectors. Please Follow us on LinkedIn or visit for further details. Overview of the role: We are looking for a Structural/Thermal Design Engineer to join our R&D team at TEIC. This role will be responsible for structural and thermal designs of innovative power semiconductor packages, modules and high-power density power electronics converter/inverter systems for automotive, renewable energy, energy storage and railway auxiliary converter applications. What you will be doing in this role: • Design structural and thermal aspects of innovative power semiconductor packages and modules, as well as high power density power electronics converter/inverter systems for applications in automotive, renewable energy, energy storage, and railway auxiliary converters;, • Develop structural designs for power semiconductor packages and modules, considering thermal, electrical, and thermo-mechanical requirements. Integrate these modules into high power density converter/inverter systems along with drive/control units, capacitors, inductors, transformers, and heat sinks;, • Design advanced heat sinks and mounting methods to ensure optimal integration with power semiconductor packages/modules and/or complete converter/inverter systems;, • Perform thermal, electro-thermal, thermo-mechanical, and computational fluid dynamics (CFD) modeling and simulations to evaluate and optimize the structural and thermal designs of semiconductor modules, heat sinks, and converter/inverter systems;, • Collaborate with system and drive/control engineers to ensure that structural and thermal designs are compatible with overall electrical and control system requirements;, • Coordinate with external suppliers and collaborators regarding components, materials, parts, and assembly processes for prototyping power semiconductor packages/modules and converter/inverter systems;, • Establish assembly processes for prototyping the designed power semiconductor packages/modules and converter/inverter systems;, • Conduct thermal testing of prototypes to verify thermal performance, including cooling efficiency and temperature monitoring effectiveness;, • Perform reliability testing of prototypes to ensure structural integrity and compliance with lifetime expectations in accordance with industry standards and application-specific guidelines;, • Communicate effectively with internal teams and external partners to report progress and coordinate tasks;, • Prepare detailed documentation, including design reports and test results;, • Draft invention disclosures to support patent applications;, • Write and present technical papers for submission to high-impact conferences and/or peer-reviewed scientific and technical journals; We would like you to have: • Mechanical engineering, thermal management and the other related education and industry background;, • 3-5 years of working experience in structural design and/or thermal managements of power electronics, PhD degree with at least 3 years related experience, or a master degree with at least 5 years’ experience;, • Knowledge of power semiconductor devices such as Si IGBTs, diodes, SiC MOSFETs, and GaN HEMTs;, • Understanding of substrate materials and components used in assembling power semiconductor packages/modules and power electronics converter/inverter systems, including direct bonded copper (DBC), direct bonded aluminum (DBA), active brazed metal (ABM) substrates, insulated metal substrates (IMS), ultrasonically bonded aluminum and copper wires, silicone gel, epoxy compounds, copper busbars and terminals, printed circuit boards (PCBs), and thermal interface materials (TIMs);, • Familiarity with typical structures and assembly processes of conventional plastic-housed and transfer-molded modules, as well as emerging chip-embedded module technologies;, • Knowledge of bonding technologies such as soldering, silver/copper sintering, ultrasonic wire bonding, ultrasonic welding, laser welding, and screw-fastening techniques;, • Understanding of electro-thermal generation and dissipation in power semiconductor devices and their interconnections within packages/modules and converter/inverter systems;, • Knowledge of requirements for thermal performance, electrical conduction and insulation, as well as thermo-mechanical integrity and reliability of power semiconductor packages/modules and power electronics systems;, • Experience and/or knowledge in the structural design, material selection, and manufacturing technologies of various heat sink types, including pin-fin, heat pipe, vapor chamber, microchannel, spray, and jet impingement heat sinks;, • Familiarity with temperature-sensitive electrical parameters and temperature sensors used to measure and monitor temperatures in power modules and systems;, • Proficiency in creating 3D models and 2D technical drawings using CAD software such as Solid Edge and SolidWorks;, • Knowledge of thermal, electrical, and mechanical properties of metals, ceramics, and organic materials used in assembling power semiconductor packages/modules and power electronics converter/inverter systems;, • Strong foundation in solid mechanics, fluid dynamics, and heat transfer;, • Understanding of numerical methods, including finite difference and finite element methods;, • Skills and experience in performing thermal, electro-thermal, thermo-mechanical, and CFD simulations using software tools such as ANSYS and COMSOL;, • Experience and/or knowledge of assembling power semiconductor packages/modules and power electronics systems;, • Experience and/or knowledge of transient thermal testing methods to evaluate dynamic thermal responses and temperature monitoring in power semiconductor packages/modules and converter/inverter systems;, • Understanding of thermal resistance and capacitance effects of material layers on transient thermal responses in power modules and systems;, • Knowledge of reliability testing methods and failure analysis techniques for power semiconductor packages/modules and systems, based on relevant industry standards and application-specific guidelines;, • Proficiency in English communication, including technical writing and documentation;, • Proficient in office productivity software such as Microsoft Windows and Microsoft Office Suite; Benefits TEIC is a great place to work with opportunities for professional and personal development. Our benefits include: • Free lunch Monday to Friday, • 25 days holiday + 8 bank holidays, • Holiday allowance increase with length of service, • Bupa healthcare, • Healthcare vouchers, • Free on-site car parking, • Free EV charging, • 10% Combined Pension, • Life assurance, • Professional Membership fees paid e.g. MIET, IEEE To find out more about TEIC visit ___.

Mechanical Maintenance Engineer Salary: £52,000 per annum Shift: Panama (Days/Nights) - 2's and 3's rotating (one in two weekends, compared to 3 in 4 working conti's) Location: Coleshill Benefits: 10% Matched pension, Death in service x6, 26 days holiday, Overtime x1.5, x2 on Sundays We are looking for a MechanicalMaintenance Engineer to join a well established manufacturer in Coleshill. They are a household name within the building products industry. Mechanical Maintenance Engineer Role: Maintenance reporting through CMMS system Breakdown Reporting Completion of TPM/PPM activities To constantly monitor each stage of the process. Ensure correct spare parts are fitted to operate safely Rectify all stoppages/malfunctions asking for assistance when needed. Adherence to site P.P.E policy Fault diagnosis and repairs Ensuring all safety standards are adhered to at all times. Compliance with all health safety and environmental regulations. MechanicalMaintenance Engineer Requirements: competent in fault diagnosis on hydraulic and pneumatic systems. 3 years experience as a mechanical maintenance engineer exp. with conveyors advantageous Knowledge in the compliance of all health, safety and environmental regulations. ex-forces welcome to apply TPBN1_UKTJ

Aftersales Customer Service Manager Salary £40K-£45K + £4,800 car allowance, 37.5 hours per week, pension, 25 days holiday To manage aftersales service and spare parts supply for this machinery manufacturer. A customer service-based role, involves visiting customers, account management, and arranging service visits for engineers. The role A non-technical role providing high-level, proactive customer service for the supply of spare parts and service & maintenance visits. Typically office based with occasional customer visits Customer relationship and account management, proactively maintaining relationships with customers Visiting customers post sale of machinery solutions Quotes & followup Ensuring spare parts are delivered on time Working with Head of Engineering to enure service visits are scheduled timely. Flexible hours 0800 or 0830 start, 1600 or 1630 finish, early finish Friday. 1 day per week from home. The company An innovative designer and manufacturer of machinery in manufacturing sectors such as automotive, food production, logistics. Requirements A background in aftersales service / spare parts in an engineering or machinery company, ideally. Customer service and account management experience Full driving licence and willingness to travel to customers as required Excellent organisation and communication skills Likely to have experience as; aftersales manager, service manager, service supervisor, service coordinator, customer service manager, spares manager, account manager or similar WR Engineering are the #1 recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent and contract jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy. TPBN1_UKTJ

Service Manager Stratstone Porsche Centre Sutton Coldfield Competitive salary plus company car, pension, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services Can you bring a passion for incredible customer service to a new career as Service Leader/ Manager at Porsche Centre Sutton Coldfield Our Associates are what separate us from the competition; the people who make a difference to our environments, our customers and their experience. As a Service Leader/ Manager, you’ll manage our Service Department, leading your team and maintaining standards, whilst ensuring our customers drive away happy. What does the role of Service Manager involve? • Ensure all warranty and repair work adheres to both manufacturer and company standards, • Manage the Service department’s budgets, accounts and costs, whilst maximising efficiency and profitability via labour sales, parts and materials, • Review pricing policies and ensure appropriate legislation is adhered to, • Lead your Service Team, motivating and coaching to over-achieve targets and KPIs, • Maintain a safe working environment, adhering to health and safety processes, • A background in running a successful workshop or parts department, • Experience of working in a fast-paced, target driven environment, • Impressive leadership skills, able to motivate a team to work together and exceed targets, • Strong business acumen, alongside great knowledge of consumer and vehicle legislation, • Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you love, • Celebrate your special day with an extra day off on your birthday, • Our industry-leading Family Leave Policies ensure you’re supported when it matters most, • Take a paid day to volunteer and give back to a cause close to your heart, • We believe in recognising dedication and loyalty, that’s why we celebrate long service milestone anniversaries, • Unlock your potential with tailored training and endless career growth opportunities, • Commute for less with our cycle to work scheme, • Access high street discounts to make the everyday a little more rewarding As one of the largest automotive retailers globally, we’re passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—fuel everything we do. Join us, and you’ll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, we’d love to have you with us on this journey.

The Hartshorne Group is one of the leading commercial vehicle distributors for the West Midlands, East Midlands, Derbyshire, Nottinghamshire, Shropshire and Staffordshire.We provide full parts & service facilities for Volvo Truck & Bus as well as new and used sales, plus a diverse range of a

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