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  • Nights Front of House Assistant
    Nights Front of House Assistant
    4 days ago
    Full-time
    Belfast

    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Front of House Supervisors, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit

    No experience
    Easy apply
  • Front of House Assistant
    Front of House Assistant
    4 days ago
    Full-time
    Belfast

    FRONT OF HOUSE ASSISTANT – CANARY WHARF We are looking for a friendly, professional, and service-oriented Front of House Assistant to join our on-property hotel team. This role is the first point of contact for guests and plays a key part in delivering a welcoming and efficient guest experience throughout their stay. This is a great opportunity for individuals passionate about hospitality who enjoy working in a guest-facing role and a team-orientated environment. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey, step on stage and play your part. THE WORK IN YOUR HANDS Reception & Guest Experience Welcome guests with warmth, authenticity, and a personalised approach Complete check-in and check-out efficiently using the hotel’s PMS Assist with reservations, room allocation, and guest requests Provide local knowledge, recommendations, and curated lifestyle tips Handle billing, payments, and procedures accurately Resolve guest concerns quickly and effectively, escalating when needed Support lobby hosting duties: welcoming, socialising, and maintaining presentation Food & Beverage Service (where applicable) Deliver high-quality service across breakfast, bar, restaurant, coffee bar, and grab & go Prepare and serve coffees, drinks, and light food to brand standards Host in F&B spaces: welcoming guests, explaining menus, ensuring great experiences Maintain cleanliness, setup, and replenishment of F&B areas Assist with orders, inventory checks, and receiving deliveries Follow food safety, allergens, and hygiene procedures General Operations & Team Support Work flexibly across multiple areas depending on business needs Support events, activations, and lifestyle programming Ensure public areas remain clean, inviting, and on-brand Maintain a positive, supportive, and inclusive team environment Follow all hotel policies, safety procedures, and brand standards Naturally this is not intended as an exhaustive list of duties. Other duties as may be reasonably required will form part of this job description. THE FIRE YOU CARRY Passion for hospitality and delivering memorable guest experiences Positive, energetic, and adaptable personality Strong communication skills and confidence in guest interaction Ability to multi-task and remain calm under pressure Willingness to learn across multiple operational areas YOUR PROVEN TRACK Previous hotel reception experience Experience in food and beverage services is desirable Experience using PMS and POS systems WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

    No experience
    Easy apply

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