Trabajos post person en CardiffCrear alertas

About Us We are seeking a Sr. Director of Engineering to lead our X-Ops Platform organization. The leader will be responsible for all aspects of the platform ranging from vision, strategy and roadmap to product delivery and service execution. The leader will coordinate with stakeholders to align business priorities and support engineering teams in delivering secure, high-quality software at scale using modern AI technologies. You will set strategy and standards for how we build, run, and improve our platforms and operational tooling across the engineering lifecycle - partnering closely with Product, Security, IT, and Engineering leaders. Success in this role looks like improved developer productivity, strong service reliability and resilience, clear operational governance, and efficiency in cloud and platform spend and close alignment with Sophos X-Ops goals. You bring enough technical depth to challenge and support senior engineers and architects, while spending most of your time enabling teams, aligning stakeholders, and ensuring execution against clear outcomes. You will have a strong grounding in Cyber Security, Cloud Computing and AI frameworks and development practices. You will lead and grow multiple teams and managers, fostering strong engineering practices and a culture of ownership. You will collaborate with senior stakeholders across Engineering, Product, Security, IT, and Finance to ensure platform roadmaps and operational priorities support company goals. This role is based in Abingdon UK with remote working and teams also in India and Hungary. Periodic in-person leadership and team collaboration and travel are needed. • Set the vision, strategy, and operating model for the X-Ops Platform organisation (e.g., Delivery Roadmap, AI First Developer Experience, CI/CD, Observability, SRE, Cloud & Infrastructure Enablement), • Lead, coach, and develop engineering leaders (directors, managers and senior ICs), building high-performing teams with clear ownership and strong engineering culture, • Own platform reliability, resilience, and operational excellence: incident management, on-call standards, SLIs/SLOs, post-incident learning, and continuous improvement, • Partner with product engineering and threat research leaders to improve productivity and delivery throughput across the software and service lifecycle, • Drive cloud efficiency and cost transparency (FinOps): budgeting, forecasting, unit economics, and optimisation initiatives in partnership with Finance and Engineering, • Establish platform governance and standards (architecture, security, compliance, data handling, vendor/tooling choices) while enabling appropriate team autonomy, • Build strong cross-functional alignment peer X-Ops leaders, and other operational stakeholders to ensure aligned feature delivery and service operations., • Actively drive responsible AI adoption within the organisation:, • Establish guidance, guardrails, and enablement for approved AI tools and workflows, • Measure impact and promote best practices that improve quality, speed, and operational effectiveness while protecting sensitive data, • Define and track meaningful metrics and outcomes; communicate progress, risks, and trade-offs clearly to executive stakeholders, • Cyber Security background and acumen, • Significant engineering leadership experience, including leading leaders and scaling teams in a platform, infrastructure, SRE, DevOps, or operations-focused environment, • Strong track record of building reliable, secure platforms and improving developer productivity through pragmatic, outcome-driven investment, • Experience establishing operational excellence practices (incident response, on-call, observability, SLOs, post-incident learning) and driving continuous improvement, • Ability to set strategy and translate it into execution via roadmaps, prioritisation, and clear measures of success, • Strong stakeholder management and executive communication skills, with the ability to align across Engineering, Product, Security, IT, and Finance, • Commercial and financial acumen, including experience with cloud cost management, budgeting, and performance metrics, • Commitment to responsible AI adoption—setting guardrails, enabling teams, and demonstrating measurable improvements in productivity and quality Desirable skills • Experience building and operating platforms at scale in a SaaS environment, ideally with multi-region cloud deployment, • Familiarity with modern CI/CD, Infrastructure as Code, containerisation, and observability tooling, • Strong security and compliance mindset; experience partnering with security teams to embed controls into platform capabilities, • Experience with organisational design, operating cadence, and change management in a complex engineering organisation, • Exposure to FinOps practices and tooling, including unit cost models and cost allocation/chargeback approaches, • Comfort working with technical teams and/or technical concepts, • Experience improving processes, introducing new ways of working, or leading small change initiatives, • Experience with AI-assisted productivity or development tools in a professional setting #li-remote #b2 #li-FC2 Ready to Join Us?At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?· Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. While we are a remote first organization, applicants must have legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit· Employee-led diversity and inclusion networks that build community and provide education and advocacy· Annual charity and fundraising initiatives and volunteer days for employees to support local communities· Global employee sustainability initiatives to reduce our environmental footprint· Global fitness and trivia competitions to keep our bodies and minds sharp· Global wellbeing days for employees to relax and recharge · Monthly wellbeing webinars and training to support employee health and wellbeing Our Commitment To YouWe’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants who can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know. Data ProtectionIf you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. For more information on Sophos’ data protection practices, please consult our Privacy Policy _We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Telesales Account Manager (Mainly Remote Working) Location: Lincoln & Working from home Salary: £34,375 OTE (Uncapped Bonus Potential) Employment Type: Permanent, 37.5 hours per-week (flexible hours: 8am-4pm, 8:30am-4:30pm, or 9am-5pm) Working Arrangement: Hybrid - flexible, mostly remote with occasional office presence Macildowie are working with a highly-flexible client based in Lincoln to recruit a Telesales Account Manager for an industry-leading provider within their respective sector. This is an exciting opportunity for a driven individual with B2B telesales and account management experience to join a forward-thinking and transparent organisation undergoing cultural transformation. In this consultative sales role, you'll be responsible for managing existing accounts while proactively identifying new opportunities across a number of stakeholders. You'll need to navigate a range of stakeholders - from gatekeepers to local authorities to headteachers - with the ability to identify opportunities, build a pipeline, and be confident in handling rejection through cold-calling. An understanding of legislative frameworks and a commitment to personal brand and reputation are key. This business champions flexibility, offering remote working with an organic in-office presence based on individual preferences. As long as you're within a two-hour commute, you'll have the autonomy to decide when to collaborate in person. Regular training and all-expenses-paid team events also add to a supportive and people-focused culture. What we're looking for: 2+ years of Account Management and cold-calling experience Consultative and confident communicator Ability to identify and convert decision-makers Passionate about building and maintaining a professional reputation Excellent time management, multitasking and resilience Perks include: • Up to 5 days per week working remotely with the option to attend the office on any day- although must be within 2-3 hours of the offices 24 days holiday + bank holidays. Plus up to 30 days for long-serving employees Medical Cash Plan (dental (£300 p/y, optical £300 p/y, GP services £200 p/y) Birthday off and smart-watch bonus post-probation 5% employer pension contribution All-expenses paid Summer & Christmas parties, plus team-building events If you're a sales professional who thrives on consultative selling with uncapped potential and wants to be part of a flexible business that is evolving in all the right ways, we'd love to hear from you. Please put your home postcode on your CV when applying. Our recruitment tech uses this to make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we will process your data please go to our website (macildowie.com) and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise. Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at macildowie.com.

Are you an engineer who enjoys building reliable systems and intuitive user experiences? Join Spotify’s Commerce Platform and help shape the Checkout experience for millions of users worldwide. You’ll contribute across the stack, grow your technical depth, and work on systems that directly support how users manage their relationship with Spotify. You’ll be part of the Checkout Domain, where we build and scale the purchase experience, from the moment a user selects an offer to what happens after they complete a transaction. Our teams work on services and surfaces that support billing, account updates, and post-purchase interactions that focus on building trust and retention. The work spans APIs, backend services, and user-facing components across web and mobile. This is a great opportunity to join a collaborative, product-focused team working in a space with real user impact and cross-functional reach. • Design, build and maintain scalable backend services (Java/Python) and be active in shaping our data pipelines that power Spotify’s internal Commerce platform, • Develop and enhance our user-facing layer and frontend SDKs (React/Typescript), • Be an active part of creating and evolving APIs and services that connect user experiences with internal Commerce capabilities, taking into account Product requirements, • Drive improvements to system architecture, performance, and developer experience, • Collaborate closely with a talented group of engineers, product managers, designers and data specialists across multiple teams, • Contribute to technical discussions and help shape platform decisions, • You have experience building and maintaining backend services (Java and/or Python) in large-scale, modern cloud environments (we use GCP), • You’re confident working across the stack, from building scalable APIs to developing intuitive, high-performing, modern frontend applications (React/TypeScript preferred), • You have experience in system design and service-to-service integration, • You bring an open and pragmatic mindset to solving complex problems, while actively connecting the dots across technical, product, and business to inform your approach, • You care about code quality, testability, and developer experience, • You communicate clearly, take initiative on projects and collaborate effectively in cross-functional settings, • Having experience in commerce or payments systems is a plus, • This role is based in London (UK), • We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home, • We ask that you come in three times per weekSpotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.

BlueOptima is on a mission to maximise the economic and social value that software engineering organisations are capable of delivering. Our vision is to become the global reference for the optimisation of the performance of Software Engineers. Our technology is used by some of the world’s largest organisations, including nine of the world’s top twelve Universal Banks. This successful product uptake has led to rapid expansion of our company. We are a global organisation with headquarters in London and additional offices in India, Mexico and the US. We are made up of 110+ individuals from more than 20 different countries. Location: London Salary : £50-70K (depending on experience) We are looking for an experienced Technical Trainer to join our London office. In this role, you will collaborate with Product Marketing Manager (PMM), Customer Success Managers (CSM) and other client facing teams to train and onboard new users to BlueOptima’s suite of products. Reporting to the Head of Product (HOP), you will deliver impactful training sessions tailored to individual and group user needs, helping B2B enterprise clients seamlessly incorporate BlueOptima’s tools into their day-to-day operations. This role will play a vital part in driving product adoption and retention by ensuring users fully understand and benefit from BlueOptima. Responsibilities and Tasks: • Develop, customize, and execute a detailed training plan for each customer, ensuring sessions are aligned with user roles, organizational goals, and the specific needs of software engineering teams., • Track and manage pre-training actions (such as and not limited to user creation, access management, invitations, personalised campaigns, etc.), and post-training actions (such as and not limited to monitor user adoption, ensure that onboarding objectives are met, etc.)., • Facilitate onboarding and training for new users at various levels, including Developers, Team Leads, their leaders, and executive dashboard users., • Train and empower internal champions within client organizations to act as product advocates, helping them build influence and encourage broader adoption of BlueOptima tools among their peers., • Design and maintain a comprehensive content library, including user guides, training modules, and video tutorials, to support ongoing product education., • Conduct in-person and virtual training sessions, adapting delivery for one-on-one or group settings as required., • Collaborate closely with PMM and CSM teams to ensure alignment of training content with product updates, customer needs, and market trends., • Monitor and assess the onboarding process’s impact on user engagement, usage, and retention, adapting training approaches as needed to minimize user churn., • Provide continuous feedback to product teams on user challenges and training improvements based on client feedback and engagement data., • Excellent Communication: Proficient in English, with outstanding written and verbal communication skills., • Experience in Client Training: Minimum of 3-4 years experience delivering technical training for B2B clients in the UK, EMEA, and the USA., • Adaptability and Cultural Awareness: High adaptability to varied training environments and user backgrounds, including non-English speakers., • STEM Background: Degree in STEM fields, with a solid understanding of Software Development Life Cycle (SDLC)., • Technical Training Expertise: Proven experience as a technical trainer in SaaS, ideally within B2B enterprises, working with diverse user personas., • Proficiency in Training Platforms: Familiarity with digital tools and platforms for virtual training delivery., • Project Management Skills: Ability to manage multiple training projects simultaneously and coordinate with cross-functional teams. Good to have: • Additional Languages: Proficiency in other languages is a plus., • Analytical and Reporting Skills: Experience using analytics tools to measure training impact and derive insights for program improvements., • Software Engineering Familiarity: A background in software engineering or experience working with developer-focused products., • Experience with Learning Management Systems (LMS): Knowledge of LMS platforms to structure training modules and assessments. Why join our team? Culture and Growth: • Global team with a creative, innovative and welcoming mindset., • Rapid career growth and opportunity to be an outstanding and visible contributor to the company's success., • Freedom to create your own success story in a high performance environment., • Training programs and Personal Development Plans for each employee Benefits: • 32 days of holidays (including bank holidays), • Work from Home Equipment allowance, • Flexible Work from Home - 2 days remote a week, • Flexible Work from Long Distance - 4 weeks a year, • 12 Weeks Paid Maternity and Paternity Leave, • Pet friendly office, • Sponsored Learning Opportunities, • Cycle2work scheme, • Team Socials, • Annual Leave purchase (up to 5 extra days) Stay connected with us on or keep an eye on our for future opportunities!

£35,831 pa (FTE £47,775 pa)\nTerm time (39 weeks)\nDo you believe creative education can unlock confidence, independence and meaningful futures for every young person? Are you passionate about delivering inclusive, innovative learning for neurodivergent students with SEND, in environments that value creativity, individuality and real-world experience?\nAt Pinc College, we are reimagining what education can be — and we are looking for inspirational Teachers to help us deliver high-quality creative programmes across our national network of campuses.\nAbout Pinc\nPinc is an Independent Specialist College offering an inspiring and impactful approach to education and pathways into employment for neurodivergent young people, aged 16-24 years. Through creative study programmes based in galleries, museums and cultural venues across England and Wales, we help students develop confidence, skills and pathways into further education, higher education and meaningful careers.\nOur approach combines personalised learning, creativity, wellbeing and employability in environments designed to inspire ambition and possibility.\nAs a Creative Teacher, you will be responsible for delivering high-quality teaching, learning and assessment across Level 2 and Level 3 programmes. You will create engaging, inclusive and innovative learning experiences that support strong academic, practical, social and emotional progress for all students.\nWorking as part of a multidisciplinary team, you will play a key role in shaping learning that connects students with creative industries, cultural venues and real-world contexts.\nSo, what else are we looking for?\n Experience of working in FE and/or specialist provision with SEND learners\n Experience delivering teaching to students on accredited qualifications\n A Level 3 teaching qualification and a Level 4 or above Creative qualification\n Strong understanding of inclusive, differentiated and trauma-informed practice\n Knowledge of EHCP processes and post-16 education expectations\n Experience using student management systems and digital tools (e.g. Microsoft Office)\n Ability to plan, deliver and assess high-quality learning independently\n Strong communication, organisation and problem-solving skills\n * A collaborative and flexible approach to teamwork and student-centred learning\nOur Campus clusters are as follows: Leeds Museum & Leeds Art Gallery (Leeds), Cartwright Hall & Dean Clough (Bradford & Halifax), Birmingham Museum & Art Gallery & Aston Hall (Birmingham), Touchstones, Salford Art Gallery, Bolton Museum (Greater Manchester), Manchester Museum, 22 Lever St, Manchester Craft & Design Centre (Central Manchester), Heritage Centre, The Potteries & Middleport (Macclesfield & Stoke), National Museum (Cardiff), Design Museum (London).\nTo apply for this position, please send your CV via this advert. Once received, we will email you an application form for completion.\nClosing date: 28th June 2026

Cover Supervisor, Cardiff\nSupply Team are currently recruiting for a Cover Supervisor to work within Secondary schools in the Cardiff area. With a busy year ahead, this position is a great opportunity for anyone interested in working within Education, and ultimately lay the foundations for permanent classroom-based roles in the future.\nIf you are a Newly Qualified Teacher, this is a great opportunity to introduce yourself to the schools in Cardiff, and develop strong links for future Teaching roles.\nWe are looking for a reliable, enthusiastic and confident individual who is passionate about working with pupils of all ages. Whether you have been a Sports Coach, have been involved in Youth Work, spent time in the Armed Forces, taken part in Summer Camps – anything of that nature – you will have the transferable skills required to undertake this post.\nWhat you can expect in the role of a Cover Supervisor:\n Supervising work that has been left for the class and ensuring acceptable behaviour is maintained;\n Ensuring any worksheets / books are collected at the end of a lesson and subsequent setting of homework left by the class Teacher;\n Be aware of and comply with policies and procedures relating to child protection, health and safety, confidentiality and data protection, reporting all concerns to an appropriate person;\n Reporting of any disruptive or escalating behaviour, in line with school policy;\n Ensure that the classroom is left tidy at the end of each lesson;\n Undertake form/lunchtime/break duties including registration cover, as directed.\nThis role, along with all other vacancies currently on offer at Supply Team, has excellent benefits including:\n The very best rates of pay;\n Regular and varied work specific to your needs;\n Access to free training and professional development;\n Hands-on support from our dedicated team;\n Referral Scheme for recommendations;\n Advice on CV writing, interview techniques and career progression etc.\nIf you are interested in this position, we look forward to receiving your application - simply hit the ‘Apply Now’ button below. Thank you.\nSupply Team Education Ltd is committed to the safeguarding of children and as such, require all individuals applying for positions to undergo or be in possession of a valid and enhanced disclosure via the Disclosure and Barring Service (DBS), along with the relevant Education Workforce Council (EWC) registration

£38,428 pa (FTE £44,000 pa) 2 Campuses\n£41,921 pa (FTE £48,000 pa) 3 Campuses\nTerm time (41 weeks)\nCardiff – multi-site (2-3 campuses)\nDo you believe education should unlock creativity, confidence and opportunity for every young person?\nDo you have experience of supporting neurodivergent learners and students with SEND and EHCPs to thrive? At Pinc College, we’re building something different — and we’re looking for a passionate and experienced educational leader to join us as our Head of Programmes and help shape the next chapter of our journey.\nAbout Pinc\nPinc is an Independent Specialist College offering an inspiring and impactful approach to education and pathways into employment for neurodivergent young people, aged 16-24 years. Through creative study programmes based in galleries, museums and cultural venues across England and Wales, we help students develop confidence, skills and pathways into further education, higher education and meaningful careers.\nOur approach combines personalised learning, creativity, wellbeing and employability in environments designed to inspire ambition and possibility.\nThis opportunity is available across a number of Pinc College campuses and creative learning environments, including locations in London, Greater Manchester, Bradford/Halifax, Birmingham, Wales and Cheshire/Staffordshire. Each campus is embedded within inspiring cultural and heritage settings that reflect the creativity, innovation and inclusivity at the heart of our approach.\nAs our Head of Programmes, you’ll provide strategic and operational leadership for Pinc College’s Post-16 study programmes, ensuring that all programmes deliver high quality teaching, inclusive practice, strong student outcomes and full compliance with DfE funding rules, Ofsted requirements and SEND legislation.\nYou’ll lead on\n High quality teaching, learning and inclusive practice\n Curriculum leadership and programme development\n Safeguarding and student wellbeing\n SEND coordination and student support\n Quality assurance and compliance\n Student outcomes, progression and destination pathways\nYou will also play a key role in strengthening partnerships with families, cultural organisations and external stakeholders, helping to shape a truly ambitious future for our students and our organisation.\nSo, what else are we looking for?\n Experience of working with students with SEND and EHCPs.\n Experience in post-16 education or specialist provision.\n Experience leading or supporting educational teams.\n Ideally, experience in creative education and/or the heritage and cultural sector.\n Understanding of the Ofsted Inspection Framework, ideally with involvement in inspections.\n Knowledge of leading on Safeguarding, and of inclusive teaching learning strategies.\n Demonstrable ability to build strong stakeholder partnerships.\n Proven effective performance management.\n Good team leadership, decision-making and problem-solving skills.\n Good ICT skills, including use of Student Management Information Systems.\nOur Campus clusters are as follows: Leeds Museum & Leeds Art Gallery (Leeds), Cartwright Hall & Dean Clough (Bradford & Halifax), Birmingham Museum & Art Gallery & Aston Hall (Birmingham), Touchstones, Salford Art Gallery, Bolton Museum (Greater Manchester), Manchester Museum, 22 Lever St, Manchester Craft & Design Centre (Central Manchester), Heritage Centre, The Potteries & Middleport (Macclesfield & Stoke), National Museum (Cardiff), Design Museum (London).\nClosing date: 28th June 2026

JOB TITLE: Support Worker\n\nDEPARTMENT: Care and Support\nRESPONSIBLE TO: Care Home Manager\nSALARY: £13.45 Per Hour\nCONTRACTED HOURS: 40 hours per week (Full Time) / 16 Hours per week (Part Time)\nCONTRACT TYPE: Permanent\nLOCATION: Across Cardiff and the Vale of Glamorgan\n\nJOB PURPOSE\n\nTo provide compassionate, person-centred support that empowers individuals with learning disabilities, mental health needs, autism, or acquired brain injuries to live with greater independence and social inclusion.\n\nThis role involves delivering high-quality care through daily living support, personal care, and meaningful engagement in community and home-based activities.\n\nSupport Workers play a vital role in promoting dignity, choice, and wellbeing, while working collaboratively with colleagues and professionals to ensure each individual’s needs and aspirations are met.\n\nThis position offers hands-on experience, comprehensive training, and opportunities for professional development within a values-driven team committed to improving the lives of vulnerable adults and children.\n\nKEY RESPONSIBILITIES\n\n● Assisting individuals where necessary with personal care needs, including washing, bathing, toileting, dressing, undressing, mobility, and transport, while promoting dignity, independence, and choice.\n\n● Helping individuals make their own choices and supporting them to engage in meaningful activities within and outside the home, such as cooking, cleaning, shopping, attending appointments, going to the gym, participating in community events, and enjoying social and leisure activities.\n\n● Acting as an advocate by promoting individuals’ wellbeing, safety, and quality of life, ensuring their voices are heard in decisions that affect them and supporting their rights and preferences.\n\n● Carrying out cleaning duties as part of the team and supporting individuals to participate in domestic chores, helping to maintain a clean, safe, and homely environment.\n\n● Assisting with menu planning, shopping, and cooking for the home, while encouraging individuals to be involved in meal preparation and make healthy food choices.\n\n● Administering medication safely and accurately following appropriate training and in line with company procedures, and monitoring for any side effects or changes in health.\n\n● Carrying out regular health and safety checks, including fire safety, infection control, and risk assessments, to ensure a safe living and working environment.\n\n● Following care and management guidelines, behavior support plans, and working in line with company policies, safeguarding procedures, and regulatory standards.\n\n● Completing documentation and keeping accurate records of care, incidents, medication, and daily activities in accordance with company policy and data protection requirements.\n\n● Supporting individuals with emotional regulation and behavior that challenges using proactive, person-centered approaches and positive behavior support strategies.\n\n● Building trusting relationships with individuals, families, and professionals, and working collaboratively as part of a multidisciplinary team to deliver consistent, high-quality care.\n\n● Supporting new staff by modelling best practice, sharing knowledge of individuals’ needs and routines, and helping to create a welcoming and inclusive team environment.\n\n● Support individuals with day-to-day financial tasks in line with organisational policies, including recording spending, keeping receipts, and ensuring all transactions are accurately documented.\n\n● Participating in training, supervision, and team meetings to continuously develop skills, reflect on practice, and contribute to service improvement.\n\n● Undertaking other reasonable tasks as required which fall within the scope and grade of the job, including responding to emergencies and supporting service continuity.\n\nGENERAL DUTIES\n\nHealth and Safety\n\n● To fulfil the general and specific roles and responsibilities detailed in the Health and Safety Policy.\n\nEqual Opportunities\n\n● To ensure that all activities are operated in accordance with Equal Opportunities legislation and best practice.\n\nSafeguarding\n\n● Protecting children, young people or adults at risk is a core responsibility of all employees. Any concerns should be reported to Responsible individual, safeguarding lead or care home manager.\n\nReview and Right to Vary\n\n● This Job Description is as currently applies and will be reviewed regularly. You may be required to undertake other tasks that can be reasonably assigned to you, including development activities, which are within your capability and grade.\n\nBENEFITS FOR WORKING AT GOFAL CYMRU CARE\n\n● Bupa Healthcare (Private Health Care)\n\n● Continuous Professional Development\n\n● Career Development Opportunities\n\n● Cycle To Work Scheme\n\n● Referral Program\n\nROLE CRITERIA\n\nTRAINING & QUALIFICATIONS\n\nEssential\n\n● Minimum of 5 GCSE grades A-D or equivalent.\n\n● Willingness to work towards a QCF Level 2/3 qualification in Health & Social Care.\n\n● Commitment to continuous professional development.\n\nDesirable\n\n● Hold a QCF Level 2/3 in Health & Social Care or equivalent.\n\n● Training in Positive Behaviour Support (PBS), safeguarding, or mental health awareness.\n\nMethod of Evaluation / Testing\n\n● Application Form\n\n● Interview\n\nEXPERIENCE\n\nEssential\n\n● A caring and empathetic nature with a genuine interest in supporting individuals with learning disabilities, autism, or mental health needs.\n\n● Ability to build positive relationships with individuals and teams.\n\nDesirable\n\n● Previous experience working in a residential or supported living setting.\n\n● Experience supporting individuals with behaviours that challenge or complex needs.\n\nMethod of Evaluation / Testing\n\n● Application Form\n\n● Interview\n\n● References\n\nKNOWLEDGE & SKILLS\n\nEssential\n\n● Excellent verbal and written communication skills.\n\n● Well-developed communication and listening skills.\n\n● Good organisational and time management skills.\n\n● Ability to work independently and as part of a team.\n\n● Basic numeracy and literacy.\n\n● Ability to follow care plans and risk assessments.\n\n● High standard of work, accurate record keeping and attention to detail.\n\n● Uses initiative.\n\n● Problem-solver.\n\n● Good computer skills, with the ability to use Word, Excel, email and the internet.\n\n● Ability to identify, manage and prevent triggers of behaviour.\n\nDesirable\n\n● Understanding of person-centred care and safeguarding principles.\n\n● Knowledge of learning disabilities, autism, and mental health conditions.\n\n● Experience liaising with families, professionals, and external agencies.\n\n● Welsh language skills - spoken and/or written.\n\nMethod of Evaluation / Testing\n\n● Certificates\n\n● Interview\n\n● References\n\nGENERAL\n\nEssential\n\n● Physically fit to meet demands of the post.\n\n● Flexible to work shifts including evenings, weekends, bank holidays, sleep-ins and wake-ins.\n\n● Prepared to attend any job related training as identified by line management.\n\n● Willing to undertake further training.\n\n● Friendly and approachable.\n\n● Minimum age of 18 (or 21 for children’s services).\n\n● Commitment to upholding dignity, respect, and equality in care.\n\nDesirable\n\n●Full UK driving licence and willingness to drive service vehicles.\n\n● Ability to support individuals in community-based activities and appointments.\n\n● Willingness to undertake additional responsibilities such as key working or mentoring new staff.\n\nMethod of Evaluation / Testing\n\n● Application Form\n\n● Interview\n\n● References

Ambulance care assistant\n\nWhen registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.\n\nEstablished in 2016, Spark Medical is a CQC regulated private ambulance service. Experts in pre-hospital care. Spark Medical mobilises and equips professional ambulance crews across the Merseyside and the UK. We are a patient focused, driven and always striving for excellent patient care. We ensure all our front-line staff are compliant with the CQC and its Fundamental Standards. Our modern, multipurpose fleet ensures that we are able to provide high quality transport services.\n\nThe Ambulance Care Assistant role involves you being exposed to a variety of patient facing environments, both on the frontline and event medical services. You will be responsible, along with your crewmate, for responding to emergency and non-emergency situations whilst ensuring patients receive high quality, compassionate care at all times. Spark Medical understands the importance of developing staff skillset, offering support with CPD events, ambulance driver training and annual Basic Life Support to committed staff members.\n\nJob Summary\n\n Provided non-emergency patient transport to a wide variety of patient and between a mixture of hospital and private settings within the care of Spark Medical in accordance with policies and procedures, including pre-hospital emergency care.\n\n Safely transfer patients to and from ambulances, using specialist equipment and manual handling skills\n\n Accurately complete all documentation relating to patients, vehicles and equipment and submit it to Spark Medical management when required.\n\n Provide treatment up to the post-holder’s assessed ability in line with current best practice. e.g. IHCD & JRCALC.\n\n Take relevant information from carers or others at the scene, reporting to healthcare professional, hospitals or others as required whilst ensuring patient confidentiality is maintained.\n\n Be aware of the patient’s social and environmental condition and report any matters of concern to the appropriate person or body.\n\n Actively participate in personal and environmental cleaning routines (including vehicles, equipment, and areas of the garaging facilities) to ensure that infection prevention and control standards are adhered to.\n\n Carry out vehicle and equipment check at the start of and during each shift to ensure the readiness of the vehicle, equipment, and consumables to respond as required. Report all defects and damage in accordance with Spark Medical policies and procedures.\n\n Achieve and maintain competence in all relevant skills and knowledge, actively engage in CPD events and keep a personal development portfolio.\n\n Perform any other duties commensurate with these responsibilities, the band of the post and skills and qualifications of the post-holder.\n\nPerson Specification\n\nEssential\n\n Minimum of 6 months of health & social care experience (care home/hospital/emergency front line setting)\n\n Full UK manual driving licence with a maximum of 6 penalty points\n\n A minimum of 12 months driving experience since first holding UK driver's licence\n\n Flexible with regards to hours of work\n\n Physically fit and able to undertake the physical aspects of the role\n\n Excellent interpersonal skills with ability to communicate effectively at all levels\n\n Ability to complete relevant paper to clinical standard\n\n Demonstrate ability to work in an emergency ambulance environment\n\n Ability to prioritise objective and work schedules to make best use of time and resources\n\n Ability to deliver a high-quality patient experience and ensure service user satisfaction at all times\n\n Ability to work in a team and also to use own initiative when necessary\n\n Willingness to adapt and learn new skills\n\nDesirable\n\n * Hold a valid FREC 3 qualification\n\nThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it necessary for successful applicants to complete a Disclosure and Barring application.\n\nSpark Medical does not accept any DBSs that you currently hold nor do we accept DBSs on the Update Service.\n\nSpark Medical reserves the right to close this advert once a sufficient number of applications have been submitted, so please complete your application at your earliest convenience to avoid disappointment

Are you looking for a better work/life balance?\n\nWe have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic.\n\nLocation: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW\n\nIf you’re a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move!\n\nWe offer a values-driven environment – our Capita Values of Customers First, Fearless Innovation, Achieve Together and Everyone is Valued underpin how we treat each other and our clients.\n\nAs a Clinical Assessor/Functional Specialist you’ll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working.\n\nWhat we offer\n\n Excellent training and ongoing support – be part of our valued team where wellbeing is prioritised\n\n Full or part time hours (minimum 3 days per week)\n\n Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required)\n\n £39,500 starting salary, rising to £40,500 after DWP approval\n\n 10% of Salary Bonus scheme (based on quality and performance)\n\n Hybrid working – home and clinic based (up to 3 days per week\n\nOther benefits\n\n HCPC/NMC fees paid and full revalidation support\n\n 5 weeks’ full maternity, adoption and shared parental pay\n\n Company pension, life assurance and Cycle2Work scheme\n\n Discounts across retail, travel, technology and wellbeing\n\n Free access to Headspace (for you and up to 5 others)\n\n A paid volunteering day each year\n\n Ongoing training, development and clear career pathways\n\n 25 days’ holiday (rising to 27) with the option to buy more up to 5 days\n\nKey responsibilities\n\n Conducting assessments to evaluate how conditions impact daily living\n\n Observing, listening and gathering information with empathy\n\n Analysing clinical evidence and supporting documentation\n\n Producing detailed written reports (3,000–4,000 words)\n\n Providing clear clinical justification to support DWP decisions\n\n Continuously developing knowledge across a range of conditions\n\nIn this role you'll\n\nCarry out structured assessments to understand how a person’s health condition affects their day-to-day life.\n\nProduce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions\n\nComplete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone\n\nAbout you\n\n NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions\n\n Minimum of one year’s post-registration experience\n\n Strong communication and interpersonal skills\n\n Ability to produce clear, accurate and detailed reports\n\n Comfortable working quickly to meet structured targets\n\n Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely\n\n excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper\n\n A driving licence or access to transport for assessment centre working\n\nAbout Capita HAAS\n\nCapita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC).\n\nSecurity and compliance\n\nSuccessful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting.\n\nThis role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check.\n\nWe’re an equal opportunity employer and welcome applications from all backgrounds.\n\nAs a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role

ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. Excellence everywhere: Everything we do should match the quality of our AI models. Global team: We prioritize your talent, not your location. Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. We're hiring our first Sales Enablement - Expansion to build the foundation of how ElevenLabs enables its global Customer Success and AE teams to drive adoption, expansion, and retention. This is a 0-to-1 builder role. You will define the strategy, build the infrastructure, and execute hands-on as we scale. What sets this role apart: we're looking for someone with a technical foundation and deep understanding of the post-sale motion. You've been in the room for complex customer implementations, usage reviews, and renewal negotiations. You understand what it takes for a CSM to drive product adoption and for an AE to identify and close expansion opportunities — because you've been that person. This role sits within Sales Enablement and reports to the Sales Enablement Lead, International. You will work in close partnership with: Customer Success leads, North America and International (owning customer outcomes, adoption, and retention) Sales leadership (owning expansion pipeline and commercial strategy) Product and Product Marketing (owning roadmap, messaging, and use case development) You will support a global team of CSMs and AEs across North America, EMEA, LATAM, and APAC. While CS and expansion enablement is your primary focus, you'll also support Sales Enablement across SDR and new business motions as needs arise. This is a full-stack enablement role on a lean team — you'll build content, deliver training, design e-learning, and flex across audiences as the business requires. Design and own ElevenLabs' global CS and expansion enablement strategy across onboarding, skill-building, and ongoing mastery Define what "Expansion Ready" and "Retention Ready" mean at ElevenLabs and build the paths to get CSMs and AEs there Establish scalable frameworks that support both the CSM motion (adoption, health, renewal) and the AE expansion motion (cross-sell, upsell) Create structured onboarding journeys for new CSMs covering product mastery, customer lifecycle management, health scoring, and renewal execution Design and deliver adoption playbooks that help CSMs drive usage, engagement, and value realization across customer segments Build churn prevention frameworks including early warning indicators, save plays, and escalation paths Enable CSMs to conduct effective business reviews, usage analyses, and value documentation Develop technical fluency programs so CSMs can confidently discuss APIs, agent configurations, integrations, and implementation best practices Create cross-sell and upsell playbooks for AEs covering expansion discovery, multi-product positioning, and deal execution Design enablement for identifying expansion signals — usage patterns, new use cases, stakeholder mapping, and whitespace analysis Enable AEs to articulate the full ElevenLabs platform story (Creative, Agents, and API) to drive multi-product adoption Develop competitive positioning for expansion conversations Partner with Customer Success leads to identify adoption gaps and build targeted enablement interventions Create customer-facing resources (guides, videos, best practices) that CSMs can use to drive self-serve adoption Build "Time to Value" programs that help customers realize ROI faster Develop renewal execution playbooks covering timeline management, stakeholder alignment, and negotiation frameworks Build and maintain enablement materials including playbooks, training decks, videos, workshops, and LMS content Collaborate with Product Marketing, Sales, and Product to translate product releases into CS and expansion-ready materials Develop role-play scenarios, call libraries, and coaching frameworks for managers Use ElevenLabs' voice and agent technology to create localized, voice-enabled training content Build AI-powered coaching tools and practice environments for CSMs and AEs Facilitate live virtual trainings, workshops, and certifications across regions and time zones Design async learning paths that scale globally Run regular enablement office hours and deal/account clinics Define and track enablement KPIs such as time to first value, net revenue retention, gross retention, expansion pipeline, CSM ramp time, and adoption metrics Partner with Customer Success and Sales leadership to connect enablement efforts to business outcomes Use data and feedback to continuously iterate on programs Document best practices, establish operating rhythms, and influence how CS and expansion enablement evolves as the customer base and sales org scale Measurable improvement in net revenue retention attributable to enablement initiatives Measurable reduction in churn rate CSM ramp time reduced to under 60 days to full productivity Expansion pipeline directly supported by enablement programs CS and expansion playbook library launched covering adoption, cross-sell, upsell, and renewal "Time to Value" framework adopted across the CS org Adoption enablement resources driving measurable increase in product usage metrics 4–7+ years of experience in customer success, sales enablement, solutions consulting, or GTM enablement in a SaaS or platform company At least 2 years in a customer-facing role (CSM, AM, Solutions, or similar) with direct experience driving adoption, retention, and/or expansion Technical fluency — you can navigate API documentation, understand integration architectures, and credibly discuss technical implementations Proven experience building enablement programs from scratch in fast-moving environments Full-stack enablement skills: live facilitation, content creation, e-learning development, and presentation design Strong understanding of B2B SaaS customer lifecycle, health scoring, and retention metrics Deep familiarity with expansion motions — cross-sell, upsell, and multi-product positioning Experience designing both live and self-serve training, including certification programs Confident facilitator and presenter for global audiences Strong stakeholder management skills across Customer Success, Sales, Product, and Marketing teams Analytical mindset with experience defining and tracking enablement effectiveness Comfortable operating across global time zones and cultures Fluency in English; additional languages are a plus Additional: Experience at a high-growth AI/ML, developer tools, or API-first company Background in voice AI, conversational AI, or contact center technology Experience with customer health scoring platforms (Gainsight, ChurnZero, Totango, etc.) Familiarity with usage-based pricing models and consumption-driven expansion Experience enabling both CSM and AE roles within the same organization Remote-first, globally distributed role. We have a strong preference for candidates based in Europe or the UK, to enable close collaboration with the Sales Enablement Lead, International, Customer Success leads, and London HQ. Exceptional candidates outside Europe will be considered if they can operate effectively across European and US time zones. The playbooks and programs you build will define how ElevenLabs retains and expands its customer base — directly impacting net revenue retention, customer outcomes, and the long-term health of our business. If you're excited to build from zero, operate at high velocity, and shape a foundational function, we'd love to hear from you.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Description About us We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organizations to achieve extraordinary results. Our enterprise platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we're helping our customers build strong organisations and careers for the long term. Why our customers love Dayshape: • We help professional firms optimise margins and increase revenue, unlocking access to more profitable work., • We provide complete operational visibility today and the tools to confidently predict tomorrow., • We empower firms to be where top talent wants to work and where top clients want to buy from. Recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us. At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our _and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk. About the role Due to continued growth, we are now looking for a new Customer Success Manager to join our team. The Customer Success Manager (CSM) will manage a portfolio of complex, strategic accounts that require strong relationship management and a consultative approach. Typically managing a portfolio of 7–9 accounts, this role focuses on driving customer adoption, retention, growth, and long-term value realisation._ From onboarding through to renewal, you will own the end-to-end customer journey and act as the primary post-sale relationship owner and trusted advisor. You’ll work closely with customers to ensure they maximise the value of Dayshape, identifying opportunities for optimisation, expansion, and operational improvement._ Our focus is on driving measurable value through product usage, adoption, and strategic alignment with customer business outcomes. What you’ll do • Manage and host regular customer meetings and calls, meet customers in-person at various points throughout the year, primarily in the UK and Europe., • Build a detailed understanding of the customer’s organisation to develop and maintain strategic account plans, identifying opportunities for ARR growth, renewal or adoption risks, relationship expansion, executive engagement, and strategies to improve customer satisfaction., • Own the commercial relationship with the customer including hosting QBRs and using these to discuss key opportunities relating to upcoming renewals, expansions or additional countries that may require Dayshape’s services., • Create, maintain and distribute monthly status reports, health scores and other key metrics., • Manage stakeholders throughout the customers organisation, ranging from super users, product owners, resource managers, and C-suite (including CIO)., • Monitor and encourage product usage, proactively identifying where to provide training or resources to increase adoption and help customer stakeholders to measure their ROI., • Nurture customers into becoming advocates who can provide testimonials, case studies, or even referrals., • Participate during Dayshape implementation, working closely with the Professional Services team., • Provide regular training sessions, webinars, or workshops to customers to ensure they are maximizing their use of Dayshaoe and to showcase new features., • Align internal resources to drive outcomes with your customers, including stakeholders in Product, support, and operations., • Provide a feedback loop to our Product department to help them better understand customer needs and shape the roadmap accordingly, ensuring our enhancement backlog is appropriately prioritized and representative of the needs of all our customers., • Proactively communicate any changes or product updates to the customer and collect and share feedback as the voice of the customer within Dayshape. About you • Significant experience in Customer Success or Account Management, managing enterprise or complex customer relationships (ideally within the SaaS or software space)_, • Strong commercial acumen, with experience supporting renewals, expansions, and revenue growth_, • Proven ability to build and maintain relationships with executive-level stakeholders, • Experience driving product adoption, engagement, and measurable customer outcomes, • Ability to manage multiple complex projects and stakeholders simultaneously, with strong organisational skills_, • Excellent communication and presentation skills, with the ability to influence and challenge constructively, • A proactive, customer-first mindset with strong problem-solving capabilities, • Ability to work cross-functionally and bring together internal stakeholders to deliver results Bonus points if you have • Experience working with Professional Services or Public Accounting firms_, • Experience with SaaS platforms, HR/ERP systems, or enterprise software solutions_, • Experience improving customer success processes within a high-growth or scaling business What you’ll get • Base salary £40,000 - £50,000 dependent on experience, • At least £1,000 per year to spend on professional and personal development, • 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days, • Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement, • Enhanced family leave policies, • Private healthcare and rewards through AXA, • Income protection and death in service cover, • Matched 5% auto-enrolment workplace pension scheme, • Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service, • Innovation Week twice a year - a chance to experiment and work off-project, • Volunteering time – up to 20 hours a year to participate in volunteer work, • Regular All Hands meeting for inspiration and over-communication, • Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, board games and at-home cocktail classes!, • Genuinely nice, smart people to work with, who are excited about growing our company Working Details This is a full-time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this, just let us know. We’re ideally looking for someone in/around Edinburgh, though we’re open to the possibility of this being a remote role (as long as you're in the UK). We're making the most of hybrid working, so you won't need to come into the office everyday (unless you want to!). We don't mandate required office time, but we find that most of the team enjoy working from home 2-3 days a week, and come into our office to connect with each other, make use of space, and for meetings. Join the team! Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background. This is your opportunity to really influence how we get things done as we achieve our ambitions as part of the overall growth strategy. We're doing well, but there's lots more to do in order to maintain the high bar and pace that we've set. Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application. The deadline for applications is Wednesday 1st July, 12:00pm. Applications will be reviewed up to this date and shortly after. Initial screenings be conducted in the next couple of weeks. Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This role is available for candidates located in the UK, Germany, Spain, Ireland and Sweden. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for engineers who enjoy solving complex workflow and systems problems, improving reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: The AppCore Stacks squad owns the systems that create, configure, reconcile, migrate, and operate Grafana Cloud stacks at scale. A stack is the customer-facing Grafana Cloud environment that connects an organization to Grafana and the backend services it uses, including Mimir, Loki, Tempo, plugins, dashboards, data sources, and stack-level configuration. Our work sits at the intersection of product, platform, and operations. We build the control-plane services and workflows that keep stack state aligned across grafana.com, Stack State Service (SSS), Hosted Grafana, cloud regions, and the underlying Grafana Cloud infrastructure. When this domain works well, customers get reliable stack creation, safe configuration rollout, predictable migrations, and fewer manual operational interventions. • Design, build, and operate reconciliation systems, including the SSS backend, to track desired stack state, detect and repair drift across stack templates, grafana.com state, Hosted Grafana, and actual customer stack configuration, • Collaborate across SSS, grafana.com, and deployment configurations to ensure stack lifecycle workflows remain reliable, observable, and resilient, • Improve operational efficiency by reducing deployment complexity (e.g., aiming for single PR regional SSS deployment) and contributing to the Stack Config Reconciliation project, • Manage rollout mechanisms for provisioned plugins, dashboards, data sources, Grafana versions, release channels, and stack-level configuration, • Support new region and cluster rollouts, including the operational paths required to bring stacks online safely in new Grafana Cloud regions, • Improve incident response and recovery paths for stack misalignment, reconciliation failures, plugin rollout issues, and Hosted Grafana integration failures, • Partner with Product, Hosted Grafana, Infrastructure, Support, and adjacent AppCore squads on customer-impacting stack lifecycle work, • Contribute to roadmap planning, technical design, OnCall improvements, and long-term simplification of stack operations, • You will help own the production behavior of the systems you build. That includes improving runbooks, dashboards, alerts, reconciliation safety, rollout controls, and recovery procedures. You should be comfortable debugging across service boundaries and making careful changes in systems that affect customer stacks What Makes You a Great Fit: At Grafana, we actively embrace AI-assisted and agentic development practices, integrating these technologies into both our engineering workflows and the systems we deliver. We encourage our engineers to thoughtfully leverage AI tools to enhance every stage of the lifecycle, from design and implementation to testing, documentation, and operations. We also look for strategic opportunities to embed agentic capabilities within our services to eliminate toil, bolster reliability, and ensure that complex customer workflows remain resilient and safe. We are seeking a Backend Engineer who thrives on building production systems where correctness, scalability, and operational clarity are paramount. As a remote-first organization, you should be comfortable collaborating asynchronously across time zones and taking full ownership of the critical systems powering Grafana Cloud. Our team is small and operates with a high degree of independence; you will be expected to lead major projects, coordinate across service boundaries, and help define the technical direction for our domain. You will be particularly successful in this role if you enjoy solving challenges related to stateful systems, eventual consistency, and reconciliation loops. We value engineers who can take ambiguous lifecycle requirements and transform them into explicit, modular solutions. You should be adept at breaking down complex systems work into safe, iterative increments while clearly communicating technical tradeoffs to both internal stakeholders and adjacent product teams. Some things you might be expected to do could include: • Writing efficient, readable, and easy to maintain code, • Implementing new microservices or systems, • Collaborating with teammates and other departments to reach consensus on proposed solutions, • Coordinating with product and UX when needed, • Responding to customer requests and feedback, • When ready, participating in our follow-the-sun OnCall rotation, • Participating in team decisions, such as roadmap planning and prioritization Requirements: • You have at least 1 year of fully remote work experience, • You have some experience working on a SaaS platform and are familiar with common distributed systems concepts (e.g., scalability, multi-tenancy, HA)., • Have professional experience with Golang and be willing to work across both backend service and application code, • Care deeply about developer and user experience and the quality of the products that you work on, • Have some experience contributing to the delivery of projects, from initial brainstorming to shipping a product to the customer., • You write clean, well-tested software that other engineers can understand, operate, and maintain, • Can take on well-defined tasks, break them down, and execute iteratively to deliver working solutions and gather feedback., • You are willing to collaborate across teams and ensure your work is aligned with the needs of other squads and external stakeholders., • Familiarity with Kubernetes in AWS, GCP, or Azure, and exposure to infrastructure-as-code tooling (Helm, Terraform, Jsonnet, etc.)., • Experience participating in blameless incident response and contributing to post-incident reviews. Bonus Points For: • Experience with TypeScript/Node.js, • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems, • Experience with Jsonnet/Tanka, Terraform, Flux, Argo, or similar deployment/configuration tooling, • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems, • Experience with incident response involving configuration drift, partial failure, or cross-service state mismatch Compensation & Rewards: In United Kingdom, the compensation range for this role is GBP 72K - GBP 90K. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

TiPJAR exists to make appreciation fair, transparent, and direct, and in joining our team, you’ll play a part in putting tipping back in the hands of the people who earn it and rely on it most. What began as a bold idea has become a global platform changing the daily lives of thousands. We’re doing something no one has done before, and that means we move fast, challenge assumptions, and push through walls that would stop most teams. We’re a values-led, people-first company. We celebrate wins loudly, communicate openly, innovate boldly, and believe success is something we build and share together. We’re looking for an Enterprise Customer Success Manager with a passion for building long‑term client relationships and driving measurable success. You’ll manage a portfolio of high‑value enterprise accounts, deliver an exceptional, partnership‑led customer experience, and work cross‑functionally to ensure our clients get the very best from TiPJAR. This role is all about retention, engagement, and satisfaction, as well as helping to shape the future of the Customer Success function through knowledge sharing, process improvements, and mentoring. You’ll be the strategic partner our enterprise clients rely on; the person who understands their goals, anticipates their needs, and ensures TiPJAR becomes an essential part of how they operate. What You’ll Be Doing Day to Day: • Own the post‑onboarding relationship with assigned enterprise clients, ensuring consistency, value delivery, and long‑term partnership., • Actively manage client goals, platform adoption, and account health to maximise retention and measurable success., • Lead structured account reviews, presenting insights, performance trends, and clear recommendations., • Identify and mitigate risk early by monitoring engagement signals and addressing issues before they escalate., • Develop a deep understanding of each client’s operating model, tipping policies, and success metrics., • Guide clients through legislative changes, platform updates, and operational challenges, ensuring smooth transitions., • Collaborate closely with Product, Tech, and Support to resolve issues, champion client needs, and influence improvements., • Share best practices, playbooks, and learnings to strengthen the Customer Success function., • Contribute to roadmap discussions and cross‑functional initiatives that enhance the end‑to‑end client journey. What You Bring • Proven experience in Customer Success or Account Management, ideally within SaaS, fintech, or hospitality., • Exceptional relationship‑building and communication skills, with confidence engaging senior and executive stakeholders., • Strength in delivering strategic account reviews, translating data into insights and presenting, • recommendations with impact., • Commercial awareness, with the ability to support renewal and expansion conversations through value‑led engagement., • Experience navigating complex, multi‑stakeholder organisations, building trust across, Operations, Finance, HR, and Technology., • Strong CRM proficiency (HubSpot a plus), with the ability to maintain accurate data, track health signals, and manage structured workflows., • A proactive, solutions‑focused mindset, with strong organisational and prioritisation skills., • A collaborative approach, contributing to process improvements, knowledge sharing, and a high‑performing team culture., • Nice to have: Familiarity with hospitality operations or tipping environments. How We Measure Success • Retention and growth of your enterprise portfolio, demonstrated through strong adoption, engagement, and value delivery., • Quality, clarity, and consistency of your client interactions, documentation, and strategic account reviews., • Your ability to anticipate risks early, resolve issues proactively, and maintain strong account health., • Contribution to process improvements, playbooks, and ways of working that strengthen the Customer Success function., • Strength of cross‑functional collaboration, ensuring client needs are championed across Product, Tech, and Support., • Positive feedback from clients and internal stakeholders, reflecting trust, partnership, and professionalism. What We Offer • Competitive salary, • Flexible working options, • Work from anywhere for up to 4 weeks a year, • TiPJAR rewards scheme, • Salary Sacrifice Pension Scheme, • Company socials, • A values-led, supportive team, • A workplace where your ideas matter and your impact is visible Our Values • A Tip Is Earned, Never Expected: We recognise great work openly, fairly, and often., • A Community of Trust and Transparency: We communicate honestly and care about the details., • Tap Into the Passion: We stay curious, take smart risks, and keep improving., • Success is a Shared TiPJAR: We win together, support each other, and share the rewards. Interview Process We keep our process simple, transparent, and human. You’ll meet the people you’ll actually work with, and we’ll give you space to show how you think, communicate, and collaborate. • Initial Conversation (20–30 mins) - A relaxed call to learn more about you, your experience, and what you’re looking for., • Hiring Manager Competency Interview (45 mins) - A deeper conversation about the role, your skills, and how you approach your work., • Task Exercise- A 60 minute, role-relevant task that gives you a feel for the work and helps us understand your thinking., • Final Conversation - A conversation with a Director or Cofounder, giving you the chance to ask questions and get a real sense of what it’s like to work here. We move quickly and communicate openly throughout. No surprises, no long waits, no unnecessary steps Preemployment Screening All offers of employment at TiPJAR are subject to pre-employment checks. This includes a DBS check, employment referencing, and confirmation of your right to work. Employment can only begin once you have demonstrated your legal right to work in the UK, in line with the Immigration, Asylum and Nationality Act 2006. Equal Opportunities TiPJAR is an equal opportunity employer. We welcome applications from everyone, regardless of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We are committed to building an inclusive workplace where everyone feels valued and able to thrive. Application Acknowledgement Due to the high volume of applications we receive, we may not be able to contact you individually if you have not been shortlisted. If you do not hear from us within the advertised timeframe, please assume your application has not progressed on this occasion.

Hi, we’re Penfold 👋 Penfold is building the pension of the future. We’re dragging the multi-trillion-pound pension industry out of the dark ages with its outdated products and poor service. Think about how challenger banks have changed banking. We’re demystifying pensions to make them universally accessible, engaging, and easy so we can help everyone save enough for later life. We’re growing a team of 60+ builders across London and Tallinn, backed by some of the world’s leading fintech investors. We’ve raised over £20 million, manage more than £800m in pensions for over 100,000 savers and thousands of employers. We’re on track for profitability next year and growing really quickly, named recently as the only pure-play pension company in Sifted’s 100 fastest growing startups in the UK&I. 🤑 Competitive salary - ranging from £70k-80k. 💸 10% Pension contribution (all from Penfold) - you don't need to match this, and it is on top of your salary. 📈 Meaningful share options - you’ll own a part of Penfold and share in our success! 🏝️ Unlimited holidays - we’re interested in outcomes, not how many holidays you go on! 🏥 Medical insurance - through Vitality you get access to Private GPs, Physio, Counselling services and great discounts and offers (think 50% off Virgin Active or PureGym memberships, free Apple Watches). 🧑‍💻 Hybrid working - we like people to come into our office at least a couple of days a week to collaborate (so it would be great if you lived within reach of London), but we trust you to get your work done in whatever environment suits you. We have quarterly in-person team socials to ensure we all stay connected and regular optional meetups too! 🏢 Great community office - a wonderful private office near Borough Underground station with free gym and other great benefits. Free snacks, coffee, drinks and company lunch once a week. 🖥️ Best-in-class equipment - MacBook and any WFH equipment you need. 🚴 Cycle to work scheme plus a host of other benefits - see here: https://getpenfold.com/careers About the role We’re looking for a Product Manager to own key customer-facing outcomes, starting with pension transfers, contributions and other critical flows that drive LTV and help our customers save with confidence. You’ll be responsible for the full product lifecycle in your area, from identifying and framing problems, to shaping the roadmap, leading discovery, managing delivery and iterating post-launch to deliver outcomes for our customers and our business. You'll have strong support from the Head of Product and peers across the team, and you’ll play a vital role in helping us scale both our product and how we work as we grow. You will: • Own critical customer-facing outcomes, flows and be responsible for key results, • Set the pace; we’re a start-up and have a serious bias for action, • Lead continuous discovery, • Define success metrics, ask sharp data questions and analyse results to surface opportunities, • Run generative research to deeply understand our customers and inform product direction, • Frame and map opportunities to guide prioritisation and trade-offs, • Break down initiatives into smaller bets to accelerate learning and time-to-value, • Collaborate closely with Engineering, Design, Ops, Sales and other teams to ensure smooth delivery and alignment, • Be accountable for predictable delivery and ongoing iteration in your area About you You will have: • Demonstrable experience discovering and delivering successful products with measurable impact, • Confidence in using data independently to inform a broad range of decisions, • A deeply customer centric mindset, • Experience working in highly autonomous, accountable, cross-functional teams, • Experience working with a continuous product discovery approach and outcome-focused development, • A strong ability to use feedback loops and success metrics to guide learning and iteration, • Clear, structured written and verbal communication with technical and non-technical audiences, • A genuine interest in helping people save more for later life Ideally you have previous experience… • Working on B2C or B2B2C apps with tens or hundreds of thousands of users, • In fintech or a highly regulated industry, • Navigating complex operational workflows, • In start-ups or scale-ups, especially during periods of fast growth You do not need to meet all of the above criteria in order to apply! If you’ve read this far and are excited about the opportunity, but are missing some of the experiences we’ve listed, we strongly encourage you to apply regardless. • We’ll have a 45 minute introductory call to properly introduce you to Penfold, find out more about your experience so far and career aspirations, and make sure you get a chance to ask any questions you might have, • The next stage would be a 90 minute exercise/task which is done over a video call at a time that suits you, • Finally, we’ll organise some sessions with some team members from inside and outside Product & Engineering for a few conversations about how we work together and what to expect day-to-day. You’ll also have the opportunity to ask them questions directly For more info, feel free to reach out to George Cleal, our Head of Product. We are 100% committed to building a diverse and representative team. Whatever your race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability - we want to hear from you. If you have questions about the role, the company, or the interview process, please let us know and we’ll be happy to answer.

Job title: Maconomy Solutions Architect Location: UK or US with flexible working arrangements Reporting to: Lead Architect About us At Inizio, we're a global team driven by a shared purpose: to reimagine health. Formed in 2022 through the coming together of Ashfield and Huntsworth, we unite decades of experience with cutting-edge capabilities to deliver impactful solutions across the commercialization journey - from discovery to post-launch. Our global network of over 10,000 experts operates across 50 countries, supporting clients with strategic insight, medical excellence, creative engagement, and real-world delivery. We work with the world's leading health and life sciences businesses to solve complex challenges and drive meaningful outcomes for our clients and patients. What sets Inizio apart is our people - and we believe everyone should have the opportunity to thrive. Here, you're encouraged to reimagine your possibilities: to grow, to be curious and to make real change happen. It's a place where your individuality is valued, your development is supported, and your ambition is celebrated. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be. About the role We are seeking an experienced Maconomy ERP Cloud Solutions Architect specialising in core finance, project management, shared service centre, and process automation solutions. You will collaborate with finance partners to understand our needs and translate them into, scalable solutions using Maconomy ERP Cloud. You will define the architecture, creating solutions that combine architecture with data-driven automation and AI-enabled processes to ensure that financial operations are streamlined and optimised. You will have strong consulting experience, with the ability to drive value identification, realisation, and business case development, ensuring that projects are aligned with business objectives and demonstrate clear return on investment (ROI). You will report to our Lead Architect. Key Responsibilities Strategic Advice: Leverage consulting experience to assess client needs, advise on best practices, and lead the development of technology roadmaps that support business goals, focusing on finance operations such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Project and Portfolio Management, Enterprise Performance Management and Financial Reporting. Business Case & ROI: Work closely with finance leaders to identify and quantify business value, create and validate business cases, and present ROI analyses. Ensure that proposed solutions deliver measurable financial and operational improvements. Stakeholder Engagement: Collaborate with finance teams, Global process owners, IT departments, and other key stakeholders to gather requirements, create solution designs, and deliver technology solutions that are aligned with business needs and regulatory requirements. Solution Architecture: Design, implement, and lead Maconomy Cloud Finance-based financial solutions that align with the organization's finance and business strategy. Develop robust architectures that integrate finance processes with Maconomy ERP Cloud applications. Technology Leadership: Provide strategic oversight and hands-on guidance throughout the entire solution lifecycle—from requirement gathering, architecture design, configuration, development, testing, and deployment. Value Realization: Drive post-implementation reviews to ensure value realization, providing ongoing support and strategic input to continuously improve financial systems and processes. Innovation & Best Practices: Stay up to date on the latest Maconomy ERP Cloud capabilities and emerging technologies in finance. Apply innovative thinking to continuously evolve solution offerings, ensuring the organization is utilizing the best technology stack. Project Management: Support the management of project delivery including timelines, budgets, resource planning, and risk management. Lead the execution of major finance transformation projects, ensuring that they are delivered on time and within scope. Compliance & Governance: Ensure all solutions adhere to compliance, governance, and risk management protocols, especially in regulated industries. About you Experience • 8+ years of experience in designing and implementing Maconomy Cloud Finance solutions, specifically in global company with financial shared services., • Strong experience in a consulting role, delivering finance technology solutions and advising on best practices., • Proven experience in business case creation, value identification, and delivering measurable ROI. Technical Skills: • Deep expertise in Maconomy Financials (General Ledger, Accounts Payable, Accounts Receivable, Asset Management, and Financial Reporting). PPM experience bonus., • Experience in integrating Maconomy with other ERP systems and third-party applications., • Understanding of cloud technologies and SaaS implementation approaches., • Familiarity with AI-enabled analytics, Maconomy Digital Assistant (ODA), and Maconomy Autonomous services., • Proven experience with Intelligent Automation frameworks — including RPA, AI/ML, NLP, or process mining. Soft Skills: • Strong leadership and stakeholder management skills, with the ability to engage and influence senior management., • Problem-solving mindset with the ability to navigate complex financial systems and processes. Certifications: Maconomy Cloud certification in Financials or ERP is a plus. Our Pledge At Inizio, we value inclusivity, recognize the power of diversity and inspire the next generation of change-makers. We are an equal opportunities employer. We believe in creating a dynamic work environment that values diversity, equity and inclusion. We aim to recruit from a diverse slate of candidates and foster an environment that provides the right conditions for long-term success. We welcome all applications regardless of race, color, religion or belief, gender, gender identity, age, national origin, marital status, military veteran status, genetic information, sexual orientation and physical or mental disability. #LI-DT2 #LI-REMOTE Don't meet every job requirement? That's okay! Our company is dedicated to building an inclusive and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

Overview of the role Phoenix enables digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud and hybrid infrastructures, data, AI, security, and collaboration tools. We are now very excited to grow our Cloud Solutions team further by hiring a Power Platform Specialist who will drive engagement and revenue by supporting our various sales teams. Please note this is not a developer/technical role What will you be doing? • Present and articulate the capabilities of Power Platform to customers and internal teams., • Identify and qualify opportunities across D365, Power Platform, Azure AI and related Phoenix offerings., • Support the delivery of product awareness and enablement training for the wider sales team., • Support the full sales cycle, working with bids, technical consultants and account managers., • Help prepare and update sales proposals, quotes, and presentations., • Attend customer meetings to scope, qualify and progress opportunities., • Enable and motivate the sales team to drive Microsoft and Power Platform revenue., • Act as the link between technical and functional teams to support effective solution design., • Deliver whiteboarding sessions, workshops and product demos to showcase solution value., • Support customer adoption, governance and security best practices post-sale. Why should you apply? At Phoenix, our philosophy is simple – we aim to be the UK’s leading IT solution and managed service provider and that means we recognise that it’s our people who are the heart of everything we do. We do this by providing the encouragement, support and skill development that you need to be the very best you can be at work. We are proud of our culture, so much so that we have developed our Culture Blueprint which you can read _ What are we looking for? The right person for this role will have demonstrable experience in Microsoft sales and solutions role. You will already have existing knowledge of Power Platform and how to articulate its commercial benefits to customers. Key Skills & Experience: • Proven experience in a Microsoft-focused sales, pre-sales, or solutions role., • Strong knowledge of the Power Platform and ability to articulate its commercial and technical value to customers., • Strong understanding of the wider Microsoft ecosystem, including O365, D365, Azure AI and associated partner strategies., • Ability to build and deliver compelling demonstrations, workshops and customised reports., • Excellent communication skills, including confident virtual and in-person presenting., • Strong relationship-building skills, with the ability to work effectively with sales teams, partners, and Microsoft account teams., • Experience developing and executing joint strategies with vendors and internal sales divisions., • Ability to capture customer challenges and feed back into service development to ensure continual improvement., • Highly organised, with the ability to manage multiple opportunities, stakeholders and deadlines., • Collaborative approach, with a willingness to share knowledge and contribute to a strong internal community. Practical stuff Where is the role based? Our HQ is in Pocklington (YO42) and this role can be remote with regular monthly visits to the office. How many interviews? Following a screen with the Recruitment Team you can expect a two-stage interview process, one online and one in-person. What are the benefits? You can read about the benefits on offer _ 😊 Have you made it this far? If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented people might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the more successful we will be.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. About the role: Grafana Labs is looking for a Senior GTM Enablement Manager, EMEA to own regional enablement strategy and execution across Sales and the broader GTM org. You will be the in-timezone enablement leader for EMEA—extending global programs, adapting them for local market realities, and partnering closely with EMEA leadership to improve seller productivity and consistency. This is a senior individual contributor role with regional ownership. You will drive enablement that changes behavior in the field: stronger discovery, tighter qualification, better deal execution, and a consistent sales culture. Command of the Message (CoM) and MEDDPICC expertise are required; you must be highly fluent in sales frameworks and able to coach them credibly, especially in organizations where not every seller or leader has the same baseline. What You’ll Be Doing: Own regional enablement strategy & execution (EMEA) • Partner with EMEA Sales and GTM leadership to understand priorities, skill gaps, and near-term business needs, then design and deliver targeted enablement interventions., • Extend global enablement programs (sales plays, methodology reinforcement, content) and adapt them to EMEA market maturity, culture, and operating rhythms., • Own reinforcement of Command of the Message and MEDDPICC in EMEA through workshops, simulations, and live deal-based coaching–translating frameworks into practical, repeatable field behaviors., • Build a “for the field, by the field” model: co-create and co-deliver sessions with top performers and regional SMEs., • Act as the in-timezone point of contact for EMEA enablement requests, triaging needs and aligning expectations with stakeholders., • Bring field insights (objections, competitive realities, messaging clarity issues) back to global enablement, Product Marketing, and leadership., • Attend and participate in key in-region sales moments (e.g. QBRs, kickoffs) to stay close to the business, reinforce priorities, and identify real-time enablement needs., • Join core operating rhythm cadences (e.g. forecast calls, pipeline reviews, deal reviews) to observe execution, surface patterns and gaps, and translate what you see into targeted coaching, practice, and enablement programs. Support global onboarding delivery + post-onboarding ramp in-region • Support the global onboarding program by delivering existing training modules both virtually and in-person for new hire cohorts (expected annual travel is 10-20%), • Serve as a point of contact for EMEA new hires after the 6-week onboarding program as they ramp: reinforce core behaviors, share “how we win” patterns, and connect reps to the right SMEs and resources., • Coordinate targeted ramp reinforcement moments for new cohorts based on observed gaps and manager input. Support APAC enablement coordination (limited, short-term) • As needed, help organize a small number of APAC sessions (logistics, scheduling, content routing) while regional SMEs or other owners drive delivery., • Focus remains EMEA-first; APAC involvement is intended to cover short-term coordination needs, especially during low time-zone overlap periods. What Makes You a Great Fit: • 3+ years in GTM enablement, sales leadership, sales operations, or a closely related role within B2B SaaS or enterprise technology., • 2+ years prior quota-carrying experience or equivalent deal-facing role., • Demonstrated experience enabling sellers in complex, multi-stakeholder sales cycles., • Command of the Message experience (required)., • MEDDPICC experience (required)., • Excellent facilitator: you can run engaging sessions for sellers and drive participation, practice, and behavior change., • Strong cross-functional partner who can influence without authority and align stakeholders on priorities and tradeoffs., • Data-informed and field-oriented: you use metrics and qualitative signals to diagnose gaps and build practical programs., • Culturally aware and adaptable across EMEA geographies; you design once and deliver flexibly., • Willingness and ability to travel within EMEA for in-person workshops and key field moments (as needed). Bonus Points For: • Confident and competent in leveraging AI tools to drive efficiency, • We are a remote first company, so you should be experienced and skilled at working remotely with an international team, • We’re a high growth company, so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership Compensation & Rewards: In the United Kingdom, the OTE (On-Target Earnings) compensation range for this role is GBP 100,000 - GBP 121,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Job Title: Head of Production Job Location: Cardiff Salary: Negotiable Duration: Permanent Start Date: ASAP Company Summary From our facility in South Wales, we provide comprehensive services including vehicle overhauls, heavy maintenance, component repairs and system upgrades to a large proportion of the UK rail fleet. And we have exciting plans to diversify into the wider transport market as part of our growth strategy. We're an open and inclusive place to work, where everyone is welcome and our people are supported to reach their full potential. We want to create an environment where our people can grow and succeed. This is key to enabling us to deliver on our ambition to grow our services and support the transformation happening across the Public Sector transport industry. Position Summary: We are seeking a Head of Production to join our Senior Leadership Team. Reporting to the Managing Director, the post holder will lead and optimise all production activities across the site, including heavy maintenance (C4/C6, refresh and modifications) and trainborne equipment refurbishment. The role is accountable for operational performance, ensuring production is delivered safely, efficiently and in full compliance with regulatory, customer and business requirements, while driving continuous improvement and operational excellence. Responsibilities Include: Safety & Ethics - Support the SHEQ strategy and ensure compliance with Rail safety and compliance policies. Delivery & Excellence - Deliver high-quality, on-time and on-budget production outputs, driving efficiency, profitability and customer satisfaction. Operational Leadership - Provide strategic leadership of all production activities, ensuring alignment with safety, quality, cost and schedule requirements. People - Lead, develop and motivate production teams, promoting equality, diversity and inclusion and a culture of accountability and collaboration. Performance & Improvement - Set and monitor KPIs, manage resources and budgets, and apply lean and continuous improvement methodologies to enhance performance. Collaboration & Customers - Work closely with engineering and support functions and act as the senior operational contact for customers. Person Profile: Safety & Ethics - Support the SHEQ strategy and ensure compliance with Rail safety and compliance policies. Delivery & Excellence - Deliver high-quality, on-time and on-budget production outputs, driving efficiency, profitability and customer satisfaction. Operational Leadership - Provide strategic leadership of all production activities, ensuring alignment with safety, quality, cost and schedule requirements. People - Lead, develop and motivate production teams, promoting equality, diversity and inclusion and a culture of accountability and collaboration. Performance & Improvement - Set and monitor KPIs, manage resources and budgets, and apply lean and continuous improvement methodologies to enhance performance. Collaboration & Customers - Work closely with engineering and support functions and act as the senior operational contact for customers

About The Role Senior Quantity Surveyor - Permanent Opportunity Division: Civil Engineering Location: Cardiff BENEFITS: Car allowance, Pension, Subsidised Private Medical Cover, Life Assurance Scheme, Car Allowance Job Summary Reporting to the Commercial Manager this position requires someone with a proven track record in the construction of Civil Engineering developments in the UK The Senior Quantity Surveyor will be responsible for the commercial function of a rail development in Cardiff. The role will include raising orders, detailed cost control and recovery of value on the project. The successful candidate will have experience with NEC contracts, preferably Option C. These skills along with effective and correct subcontractor management and maintaining an on-going client interface relationship are all key requirements of this role. Experience in compilation of delay analysis and associated loss and expense claims is highly preferable. The Senior Quantity Surveyor will be responsible for: Establishing the project budget including the allocation of cost codes to ensure detailed and accurate cost reporting is achieved. Review of main contract and subcontract terms and conditions, inclusive of stepping down conditions from main contract to subcontract. Procurement of subcontract packages including compilation of tender documentation. The detailed and transparent process of reporting on costs to date and forecasting cost to completion. Administration of the main contract and subcontracts, including compilation of contractual correspondence in relation to delays and associated loss and expense. Regular liaison and interface with the Employers team for the purposes of progressing the commercial aspects of the project. The day to day managing of staff resources to ensure the projects costs are known and managed effectively Carrying out delay analysis including the preparation of narratives and loss and expense to support claim submissions. Handling subcontract issues as they arise. Ensuring the variation / compensation event mechanism is correctly and timeously followed to ensure the commercial protection of the business Forecasting of cash flow / budget compilation. Preparing and submitting monthly application for payments including forecast defined cost to complete and compliance with any contract administration such as KPI requirements Liaising with procurement to set and agree allowances for the project. Attending progress / commercial meetings and representing the company in a commercial capacity. Use of company software to ensure all reporting, forecasting, subcontractor payments and any contract related documentation is effectively managed on the requisite online software. This job description is intended to give the post holder an appreciation of the role envisaged for the Senior Quantity Surveyor and the range of duties to be undertaken. It does not attempt to detail every activity. Specific tasks and objectives will be agreed with the post holder at regular intervals Person Specification Essential: Third level qualification (degree or similar) Demonstrate previous experience in a Commercial/QS role at a Senior level Experience of working across a variety of heavy Civils sectors such as Highways/Rail/Marine projects. Contract knowledge: Understanding of specific contracts and ability to take appropriate action. Cost Control: Calling upon a wide range of skills to deliver results. Ensuring targets are achievable and checking on progress. Controlling critical elements of the process while forecasting ahead. Negotiation Skills: Presenting viewpoint with confidence and clarity. Soundly structured case pros and cons put forward with supporting evidence. Ability to get through to core issues. Presenting case in a persuasive manner and understanding the wider implications. Problem Solving and Decision Making: Considering relevant information and insights in order to make choices. Evaluating multiple factors in the identification of solutions and making sound and timely decisions. Desirable Professional qualification (e.g. MRICS/MCICES) Behavioural Competencies Essential People Management and Team Leadership: Actively searching for opportunities and ways to grow both self and others professionally. Improving performance while sharing knowledge and seeking feedback. Communication Skills: Expressing and presenting thoughts and complex ideas clearly and succinctly. Adapting language or terminology to the characteristics and needs of the audience. Client Focus: Establishing a positive relationship with clients/ customers, anticipating their needs and responding quickly to requests to develop better ways to deliver value to them. Planning and Organising: Using his or her time effectively and efficiently. Concentrating his or her efforts on the most important priorities. Continuously seeking new ways to plan and organise activities effectively. Teamwork: Developing cooperation and collaborative work efforts to achieve common goals, obtaining the input of others and displaying willingness to learn from others. Organisational Understanding: Working cooperatively with other departments/ sections to achieve goals. Safety Awareness: Possessing general knowledge of safety procedures and abiding by the basic personal safety rules. Achieving Goals: Demonstrating energy and enthusiasm in their work, acting with decisiveness and determination to complete tasks. Showing confidence and a positive attitude toward difficulties. Flexibility and Reliability: Working effectively with different people and/or teams in a variety of situations. Actively seeking out and carefully considering the merits of new approaches. Delivering complex and articulated outputs within prescribed time, cost and quality standards, taking personal responsibility of all activities. IT Skills: Ability to use software but does not maximise use. Managing Change and Innovation: Welcoming new ideas and change to improve performance. Diversity: Working well with individuals from different backgrounds and understanding the value of diversity in the workplace. Our Commitment At GRAHAM, we are proud to say that we are a committed Equal Opportunities Employer and we aim to be the first choice for people from all backgrounds. We seek to promote respect for the individual and equality of opportunities. We believe that everyone should be treated solely on the basis of personal merit and contribution throughout their GRAHAM career journey and not on the value of artificial barriers, prejudices, or preferences. If you require any adjustments or accommodations during the application or interview process, please let us know. We welcome applicants from all backgrounds. We are dedicated to making our policies and guidance accessible to all applicants and employees. If you need this document in an alternative format, such as large print, audio, or braille, please contact us at: Email: k As a Disability Confident Employer, we guarantee an interview to disabled applicants who meet the minimum essential criteria for the role. If you would like to apply through the Disability Confident Interview Scheme, please contact Louise Hunter, Resourcing Manager, at: Email: We are only able to consider applications from individuals who are eligible to live and work in the UK, as per Home Office regulations. Please check your eligibility with the regulations before applying. Individuals with a current time restricted right to work in the UK, should contact the Human Resources team in the first instance. A basic disclosure may be requested if security clearance is required by 3rd party clients and a criminal record will not necessarily be a bar to obtaining a position. Our Access NI/Vetting and Barring Scheme Policy and Policy on the Recruitment of Ex-Offenders is available upon request. GRAHAM reserves the right to carry out checks to ensure the validity of an applicants experience and/or qualifications and we expect all applicants to comply with any such requests for information. Failure to do so or evidence of any falsification of information will lead to either removal from the recruitment process or if already in employment potential termination of contract through the company disciplinary procedure TPBN1_UKTJ

Nurse Assessor Wales, United Kingdom | Full-time | Hybrid Working Are you looking for a better work/life balance? If youre a registered nurse ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment our Capita Values of Customers First , Fearless Innovation , Achieve Together and Everyone is Valued underpin how we treat each other and our clients. As a Nurse Assessor/Functional Specialist at Capita HAAS (Health Assessment Advisory Service) youll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. We have clinic locations across Wales and offer a hybrid working environment. What we offer Excellent training and ongoing support be part of our valued team where wellbeing is prioritised Full or part time hours (minimum 3 days per week) Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required) £39,500 starting salary, rising to £40,500 after DWP approval 10% of Salary Bonus scheme (based on quality and performance) Hybrid working home and clinic based (up to 3 days per week) Other benefits NMC fees paid and full revalidation support 5 weeks full maternity, adoption and shared parental pay Company pension, life assurance and Cycle2Work scheme Discounts across retail, travel, technology and wellbeing Free access to Headspace (for you and up to 5 others) A paid volunteering day each year Ongoing training, development and clear career pathways 25 days holiday (rising to 27) with the option to buy more up to 5 days Key responsibilities Conducting assessments to evaluate how conditions impact daily living Observing, listening and gathering information with empathy Analysing clinical evidence and supporting documentation Producing detailed written reports (3,0004,000 words) Providing clear clinical justification to support DWP decisions Continuously developing knowledge across a range of conditions In this role you will Carry out structured assessments to understand how a persons health condition affects their day-to-day life. Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone About you NMC registered Nurse (RGN, RMN or RNLD) with a valid PIN and no current restrictions Minimum of one years post-registration experience Strong communication and interpersonal skills Ability to produce clear, accurate and detailed reports Comfortable working quickly to meet structured targets Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper A driving licence or access to transport for assessment centre working About Capita HAAS Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC). Security and compliance Successful candidates will be required to complete Government Baseline Personnel Security Standard (BPSS) vetting. This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check. Were an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. TPBN1_UKTJ

Are you looking for a better work/life balance? We have three roles available working fully clinic based or hybrid (2 days at home) role at our Cardiff clinic. Location: Capita PIP, 2nd Floor, 40 Windsor Place, Cardiff CF10 3BW If youre a registered nurse, paramedic, occupational therapist or physiotherapist ready to step away from shift work and hands-on care, this could be your perfect next move! We offer a values-driven environment our Capita Values of Customers First , Fearless Innovation , Achieve Together and Everyone is Valued underpin how we treat each other and our clients. Job Description As a Clinical Assessor/Functional Specialist youll use your clinical expertise and analytical skills in a different way - to meet with benefits claimants in person or via video link, write in-depth reports and make important clinical recommendations, all while enjoying a more structured and flexible way of working. What we offer Excellent training and ongoing support be part of our valued team where wellbeing is prioritised Full or part time hours (minimum 3 days per week) Monday to Friday between 8am to 5pm with no weekend or night shifts (occasional 8pm finishes may be required) £39,500 starting salary, rising to £40,500 after DWP approval 10% of Salary Bonus scheme (based on quality and performance) Hybrid working home and clinic based (up to 3 days per week) Other benefits HCPC/NMC fees paid and full revalidation support 5 weeks full maternity, adoption and shared parental pay Company pension, life assurance and Cycle2Work scheme Discounts across retail, travel, technology and wellbeing Free access to Headspace (for you and up to 5 others) A paid volunteering day each year Ongoing training, development and clear career pathways 25 days holiday (rising to 27) with the option to buy more up to 5 days Please note: all candidates must hold the right to work in the UK as we are unable to offer visa sponsorship for this role. Key responsibilities Conducting assessments to evaluate how conditions impact daily living Observing, listening and gathering information with empathy Analysing clinical evidence and supporting documentation Producing detailed written reports (3,0004,000 words) Providing clear clinical justification to support DWP decisions Continuously developing knowledge across a range of conditions In this role you will Carry out structured assessments to understand how a persons health condition affects their day-to-day life. Produce high quality detailed, evidence-based reports that support the Department for Work and Pensions (DWP) in making fair and informed decisions Complete up to 3 assessments per day, either face to face at one of our clinics, via video call or on the telephone About you NMC registered Nurse (RGN, RMN or RNLD) or HCPC registered paramedic, occupational therapist or physiotherapist with a valid PIN and no current restrictions Minimum of one years post-registration experience Strong communication and interpersonal skills Ability to produce clear, accurate and detailed reports Comfortable working quickly to meet structured targets Good IT skills including Microsoft Office, and the ability to learn new systems while working remotely excellent observational and communication skills, giving you the ability to listen, empathise and dig deeper A driving licence or access to transport for assessment centre working About Capita HAAS Capita delivers the Health Assessment Advisory Service (HAAS) on behalf of the government, supporting individuals applying for benefits including Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC). Security and compliance This role is classed as regulated activity relating to children or vulnerable adults and requires an enhanced criminal record check. Were an equal opportunity employer and welcome applications from all backgrounds. As a Disability Confident Leader, we are proud to guarantee interviews for disabled applicants who meet the minimum criteria for this role. TPBN1_UKTJ