Buscar empleo: 1000+ ofertas de trabajo de resilience en London (diciembre 2025) - page 6

Infrastructure Operations Analyst

hace 3 días

City Of London

The role of the banks Property department through its Infrastructure Engineering team, is to maintain, enhance and support the occupied building environment, and to provide excellent engineering services for all Bank staff. In addition to maintaining and supporting the Bank's primary business function, The Property team has responsibility for significant annual capital investment, supports business continuity, strategic health & safety management, internal & external events, general building facilities (switchboard, help desk and reception), catering, cleaning, post services and travel team whilst ensuring value for money is achieved in all Bank wide procurements. The Property department's overall mission is to maintain, enhance and protect the Bank's building environment including its engineering systems and to provide resilient services to maintain business as usual functionality. The Infrastructure Engineering team comprises <56 FTE and covers the Bank's (x3) core properties located in London & Debden (Essex). The London properties, comprise of (x2) properties; the Banks grade 1 listed Head Office at Threadneedle St and a more traditional modern office building at 20 Moorgate. Our property located at Debden is the Banks print works. All (x3) buildings are extremely critical to the Banks operations and possess various levels of critical systems to support those operations. The Infrastructure Engineering team is responsible for maintaining and operating all installed engineering systems, providing reliable and resilient operations 24x7x365 across office, data centre, front/back office and production environments, consequently a wider breadth of engineering exposure exists. Role Description This role supports the operational delivery of the Infrastructure Engineering Team within the Property Division. The postholder contributes to the effective delivery of commercial, contractual, financial, and logistical activities across the Bank's estate. Working closely with senior colleagues, and as a key enabler for the Division, the role is responsible for supplier coordination, compliance tracking, workforce and activity administration, and reporting. The role also provides line management for administrative staff and ensures the team's operational resilience and compliance with statutory and internal standards. Key Responsibilities Operational Support • Provide operational support to the Infrastructure Engineering Management Team, including the Head of Department and senior managers., • Maintain and improve operational systems and processes, including Planon (integrated workplace management system) and Help Desk platforms., • Operate and maintain the Engineering Incident Management protocol(s)., • Support the Safe Systems of Work processes by maintaining accurate databases and procedural updates., • Attend meetings as delegates for senior managers and present administrative and operational reports. Commercial & Financial Support • Prepare and validate commercial reports, metrics and budget submissions., • Collate annual engineering budget requirements across projects and routine maintenance., • Enable monthly infrastructure and third-party KPI/SLA reporting, ensuring data integrity, • Manage purchasing, invoicing, receipting, and financial reconciliation processes., • Provide accurate monthly budget, forecast and compliance reporting. Supplier & Contract Coordination • Act as key liaison for third-party engineering supplier engagement, resolving issues and responding to queries, • Manage operational contracts, ensuring compliance with best practice, monitoring performance and developing relationships with key suppliers, • Maintain a key database of third-party providers and contract tracking tools. Governance, Risk & Compliance • Maintain statutory property logbooks and compliance databases for testing and certification., • Monitor and report on operational risk issues and incidents (e.g. via ARCHER)., • Maintain the engineering health & safety risk schedule across all properties., • Ensure the team's business continuity plan is maintained and updated., • Support Health & Safety and Wellbeing across the Infrastructure team, • Maintain an annual Property Impact Schedule in collaboration with management., • Maintain institutional memberships and a schedule of industry events., • Provide engineering market intelligence reports to support strategic awareness. Team Coordination & Workforce Administration • Manager administrative staff., • Maintain accurate contract and shift schedules across teams and properties., • Administer team schedules, holidays, sickness, and expenses on a monthly basis., • Support recruitment logistics, onboarding of employees and consultants, and workforce planning., • Organise CPD sessions and maintain training needs assessments and schedules., • Develop and maintain Infrastructure Engineering SharePoint sites Person Specification Minimum Criteria • Familiarity with Planon or similar computer-aided facility management system or integrated workplace maintenance systems, • Familiarity with the practical application of SFG20, the BESA (Building Engineering Services Association) standard for planned preventative building maintenance, • IOSH Managing or Operating Safely qualification (or willingness to obtain)., • Experience providing operational or administrative support in an engineering, property, or facilities environment., • Demonstrable experience in managing end-to-end financial processes, including budget preparation and monitoring, forecasting, planning project budgets, overseeing invoicing, and ensuring accurate reconciliation, • Proficient in Microsoft Office (Word, Excel, PowerPoint). Essential Criteria • Excellent communicator in both verbal and written form., • Strong organisational and time management skills., • Ability to evaluate information against defined procedures and contribute to decision-making., • Demonstrates high standards and attention to detail in all work undertaken., • Ability to work collaboratively and flexibly with a range of staff and contractors., • Maintains resilience and performs effectively under pressure. Desirable Criteria • Educated to degree level, ideally with an Engineering Degree or similar qualification., • Awareness of statutory compliance and property regulations., • Experience supporting procurement or contract processes. At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it's by drawing on different perspectives and experiences that we'll continue to make the best decisions for the public. We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed. For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 40% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders. Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the 'Candidate Personal Information' under the 'Disability Confident Scheme' section of the application. Salary and Benefits Information We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate. Salary is circa £39,280 - £44,190. In addition, we also offer a comprehensive benefits package as detailed below: • Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time., • A discretionary performance award based on a current award pool., • An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits., • 26 days' annual leave with option to buy up to 12 additional days through flexible benefits., • Private medical insurance and income protection. National Security Vetting Process Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice. The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis. The Application Process Important: Please ensure that you complete the 'work history' section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information, including your CV, when reviewing your application details at the screening stage. It's therefore really important that you fill out the work history and application form questions, as your answers will form a critical part of the initial selection process. The assessment process will comprise of two interview stages. This role closes on 21st Dec. Please apply online, ensuring that you complete your work history and answer ALL the application questions fully and in detail as your application will not be considered if all mandatory questions are not fully completed. Desired Skills and Experience Familiarity with Planon or similar computer-aided facility management system or integrated workplace maintenance systems Familiarity with the practical application of SFG20, the BESA (Building Engineering Services Association) standard for planned preventative building maintenance IOSH Managing or Operating Safely qualification (or willingness to obtain). Experience providing operational or administrative support in an engineering, property, or facilities environment. Demonstrable experience in managing end-to-end financial processes, including budget preparation and monitoring, forecasting, planning project budgets, overseeing invoicing, and ensuring accurate reconciliation Proficient in Microsoft Office (Word, Excel, PowerPoint).

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