In Work Employment Adviser
5 days ago
Norwich
Are you passionate about helping people thrive in work? Do you have the skills to support individuals to sustain employment and progress in their roles? We’re looking for an In-Work Support Adviser to join our team and make a meaningful impact on the Restart Programme. In this role, you’ll work closely with participants who have moved into employment, providing tailored support to help them overcome barriers, retain work, and progress in their careers. You’ll use coaching techniques, local networks and best practice approaches to deliver a high-quality, person-centred service. The role involves managing a busy caseload and providing tailored coaching to support wellbeing, mental health and any barriers to sustaining employment, while also drawing on local specialist services for additional support where needed. You’ll build strong relationships with partners, agencies and Jobcentre Plus, advocate for participants with employers to resolve workplace challenges, and support job search or interview preparation when required. You’ll also develop employer networks, co produce in work support plans, contribute to continuous improvement, validate placements and maintain accurate, compliant records throughout. We’re looking for someone who is supportive, organised and passionate about helping others succeed. In return for your dedication, knowledge, and commitment, we’re offering a competitive salary of £26,500 - £29,858 p.a. (dependant on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days), • 2 Volunteer Days, • Company Pension Scheme - 5% Employee 5% Employer, • Health Insurance Allowance, • Employer Paid Healthcare Cash Plan, incl. 3 x salary life assurance, • Annual Pay Review, • Enhanced Maternity/Adoption and Paternity Pay Arrangements, • Free access to BenefitHub – an online portal with access to a wide range of retail discounts, Life Assurance, Cycle to Work Scheme, Tax Saver Commuter Tickets, • Refer a Friend Scheme Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed) . Seetec Group is an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our Employee Owners. People are at the front, centre and heart of every service we provide and each decision we make. Location: Norwhich Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm Closing Date: 24 April 2026 Key Responsibilities Meet performance and compliance targets Manage an in‑work support caseload Coach participants to overcome work‑related barriers Use local specialist services when needed Work with employers, partners and Jobcentre Plus Support job search and interviews when required Develop employer relationships Create and deliver in‑work support plans Validate outcomes and support sustainable employment Maintain accurate participant records Follow company policies, safeguarding and data protection Work flexibly and commit to ongoing development Skills and Experience Essential Minimum of 5 GCSES at grade C or above (or equivalent qualification) including Maths and English Microsoft Office (Word, Outlook & Excel) – word processing, email, spreadsheets Experience of working with and training people with disabilities and other barriers Experience of working with Participants both on a one-to-one basis and in a group setting Desirable Educated to degree level or equivalent in a related subject NVQ Level 3 Advice & Guidance Qualification (or equivalent) Experience of caseload management Experience of working in a target driven environment and ability to self-motivate to achieve results Setting up learning opportunities including workshops and bespoke programs of work Direct previous experience of a similar role. Roles considered to be similar include the role of Employment Advisor on a welfare to work contract or a publicly funded service