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Service Delivery / Customer Support Manager. Service Delivery / Customer Support Manager. When ERP software sits at the heart of a business, customer service isn’t a function – it’s a promise.

Duties and responsibilities of the Technical Service Delivery Manager: * Manage and coordinate all CSCS4 support cases for UK Government contracts * Liaise with MOD teams, engineers, and stakeholders to resolve technical issues * Oversee service visits, logistics, and equipment management * Provide

Large scale / enterprise service delivery experience, delivering IT services within client‑facing or outsourced environments. Provide matrix leadership across Service Desk functions, technical teams, and wider service stakeholders, and ensure all deliver consistently high‑quality service and out

As IT Service Delivery Manager you will be responsible for managing and planning the daily operational activities within the service delivery teams. We are seeking an experienced IT Service Delivery Manager to join our team who will be responsible for owning the end-to-end operational services for o

A leading housing firm in the UK seeks a Maintenance and Contract Manager. This role involves leading contractor relationships, resolving disputes, and ensuring service quality.

We are currently looking for a Remote Service Delivery Manager. You will play a vital role in managing client relationships and driving account growth while maintaining high standards of service delivery and performance metrics. Oversee service delivery against SLAs, analyzing data to resolve issues

Service Delivery Manager – Oracle Cloud. Service Delivery / Operations Leadership. Senior leadership in managed services or live-service environments.

Reporting to the Global Payroll Manager – Payroll, the Enterprise Service Manager (ESM) is a strategic and hands‑on position responsible for the successful planning, designing and execution of global payroll delivery without friction to Vistra clients. Enterprise Service Manager – Global Deliv

As a Service Delivery Manager within our team here at Vanquis, you’ll be at the heart of ensuring our IT services meet the evolving needs of the business—acting as the vital link between our customers and the operational IT teams who deliver for them. Service Management - Ensure IT services cons

A renowned retail and service organization is seeking a strategic Service Delivery Manager to oversee the governance and performance of IT service providers. The role involves strong stakeholder engagement and managing service-related issues while building trusted relationships across the organizati

An experienced service delivery manager / designer or delivery manager with good knowledge of service delivery. Service Delivery Manager / Technical Platform Owner. The role of the Service Delivery Manager is a critical part of the Digital Forms management team and has the following accountabilities

As our Service Delivery / Customer Support Manager, you'll lead the team that customers rely on when it matters most. Service Delivery / Customer Support Manager. An experienced customer service or service operations leader.

A global management consultancy is seeking a skilled Delivery Service Manager to lead Oracle Finance programmes across the UK. If you’re looking to advance your Oracle delivery career, apply today.

Work with the Data Technical Delivery Manager to ensure technical feasibility and delivery quality. The Data Service Delivery Manager will work closely with the Head of Data Product and Business Data Analysts to prioritise and manage incoming requests and small change projects, ensuring they are app

Service Delivery Manager is needed with proven experience in service delivery for a high-profile customer’s web site. Produce weekly and monthly service reports for customers against the agreed targets, SLA's, KPI's, to agreed deadlines together with analysis and interpretation of service trends a

Reporting to the Head of Infrastructure Operations, this role leads the delivery of security products and associated technology services, ensuring compliance with Amlin Business Services governance, security standards, and operational excellence. Delivery of all security-related products and service

What we offer to the successful Service Delivery Manager:. Main Responsibilities for the successful Service Delivery Manager:. Service Delivery Manager (MSP).

Senior Delivery Manager/ Lead Delivery Manager. A strong emphasis is placed on service delivery excellence, driving continuous improvement through analysis of service call history, trends, and response rates. Senior Project/Delivery Manager roles.

As the Service Delivery Manager for Medequip Connect, you will lead on the operational delivery and development of Medequip Connect’s Technology Enabled Care (TEC) Installation, Maintenance, and Response operations within the Sutton area. Join us as our new Service Delivery Manager at Medequip Con

You will combine the operational rigor of a Service Delivery Manager with the strategic foresight of an Engagement Manager to ensure long-term value, high retention, and account growth. Service Delivery Manager (SDM). Oversee the delivery of services against set SLAs, using data from your.

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Proven experience in service delivery management, or similar experience in project management. Get notified about new Service Project Manager jobs in London Area

Senior Delivery Manager - Government Digital Service - G7. GDS Local is a specialist unit within the Service Transformation Directorate that bridges central and local government digital delivery, ensuring GDS platforms and expertise reach all levels of public service to create seamless citizen exper

Looking for a commercially aware Service Delivery Manager. Experience as a Service Delivery Manager or similar, with Agile experience. Manage a heavily outsourced environment with multiple third-party suppliers/MSPs to ensure quality service delivery.

IT Service Delivery Manager page is loaded## IT Service Delivery Managerlocations: Londontime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR1001316When you join EDF Trading, you’ll become part of a diverse international team of experts who challenge conventional ideas, t

This role includes managing service delivery, ensuring adherence to service level agreements and developing strong customer relationships. A service operations firm is seeking a Contact Manager in Greater London. Candidates should have a proven background in Client Services Management and in-depth k

Service Delivery Manager - Heathrow Airport - Full-Time, Nights - 42 hours per week - £40,382. To attend regular customer service training to keep abreast of current trends and legislation. To assist the Contract and Operations Managers in recruitment of staff.

Service Delivery Manager (SDM). What we’re looking for in our Service Delivery Manager (SDM). What you’ll be doing as our Service Delivery Manager (SDM).

A leading IT service provider based in the UK is seeking a Service Delivery Manager to oversee and enhance the delivery of Managed Services. The role includes managing customer service expectations, ensuring service quality, and compliance with agreements. Candidates should have strong experience in

The Service Delivery Manager is a senior operational and service role accountable for ensuring the successful delivery of high-quality end-to-end services to customers. With key focus on service outcomes, operational excellence, and stakeholder alignment, the Service Delivery Manager plays a key rol

As they continue to grow and strengthen their support and managed services offerings, they are seeking an experienced Service Delivery Manager to join their team. Minimum of 7 years’ service delivery management experience working within an IT Support/Managed Services environment. Ensure that an ex

A leading energy trading company seeks an IT Service Delivery Manager to oversee IT service operations. The role requires significant experience in IT service delivery, strong leadership skills, and effective stakeholder management.

A leading consulting firm in Cheltenham is seeking a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Essential skills include experience in managed services within the public sector, strong stakeholder management, and an active DV Clearance. I

A Multi Academy Trust in England is looking for an experienced IT Service Delivery Manager. This pivotal role requires overseeing regional IT Technicians, ensuring high-quality service delivery, and managing IT projects across multiple school sites.

This involves working with internal and client stakeholders to ensure all services are set up and delivered to contractual Service Level Agreements (SLA’s in line with the customer requirements), and to act as the single point of contact for all service delivery escalations. The Contact Manager ha

Strong M365, SharePoint, Cloud (both Azure & AWS) and ServiceNow experience is essential as Service Delivery Manager as is stakeholder and 3rd party management skills. Service Delivery Manager – IT, M365, Cloud, ServiceNow, ITIL, ITAM, CyberSec, SLAs, KPIs, OLAs, Hybrid (4d/w London). Service Deli

I'm working with a well-established technology services organisation that's looking to appoint a Service Delivery Manager to take ownership of service performance across a portfolio of enterprise clients, with a strong focus on network-led and infrastructure services. As Service Delivery Manager, yo

We provide application services for UK universities and colleges as well as delivering a wide range of research, consultancy and advisory services to schools, colleges, careers services, professional bodies and employers. Partnership delivery manager: drive strategic growth, enhance value, and suppo

Technimove is looking for a Service Delivery Manager to own, manage, and continually improve the delivery of Managed Services and operational service engagements, ensuring high service quality, customer satisfaction, financial control, and contractual compliance. Strong experience in IT service deli

We are looking for an experienced and dynamic engineering professional to join our senior management team as a Service Delivery Manager overseeing the Defence Infrastructure Organisation (DIO) Operational Property Contract (OPC) in Cyprus. Reporting to the Account Director, this role has island-wide

Are you a forward‑thinking technical leader who thrives on building high‑performing teams, driving operational excellence, and shaping the future of telecommunications environments? UKTL is looking for a passionate and people‑centric Telecommunications Service Delivery Manager to play a pivota

We are looking for a DV-cleared Service Manager to oversee the delivery of a Cross Domain Service for a UK Government client. Venn Group – Service Manager (DV Cleared) (Intelligence / UKIC). Driving service improvement, configuration management, and asset management.

A leading technology partner in Greater London is looking for a Service Delivery Manager (SDM). The ideal candidate will have significant experience in telecommunications infrastructure and management roles, with a strong focus on team motivation and service delivery. The successful candidate will b

As a Service Delivery Manager, you will be responsible for overseeing the end-to-end delivery of IT services to Odevo UK and its Operating Companies. We are now looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring re

You will combine the operational rigor of a Service Delivery Manager with the strategic foresight of an Engagement Manager to ensure long-term value, high retention, and account growth. Service Delivery Manager (SDM). Oversee the delivery of services against set SLAs, using data from your.

Experience of Service Desk and Service Delivery management, within either the Managed Service Provider space or financial services / trading environments. In this role, you will act as a shared resource supporting multiple clients, ensuring that daily service operations run smoothly while maintainin

A data centre connectivity specialist based in the United Kingdom is seeking a Service Delivery Manager. The ideal candidate will have proven experience in service delivery or project management and a strong background in data center environments. This role involves managing projects, interfacing wi

A family-owned security systems company located in London is seeking a Service Account Manager to oversee client accounts and service contracts. The role requires expertise in service and project installation management, with a focus on problem-solving and client communication.

Service Delivery Manager (SDM). Service Delivery Manager (SAP) — Luxury Fashion Retail. You’ll own service outcomes, orchestrate multi‑vendor teams, drive platform modernization, and safeguard business continuity across core retail processes:.