Service desk jobs in Gloucester - Page 4Create job alerts

My client is a well-established workplace services provider and subsidiary of a major global technology brand. You'll be responsible for making sure client accounts are properly looked after — that means keeping on top of service calls, ensuring nothing gets missed, and being the reliable point of

Service Desk Engineer - Preston Brook. IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. Prioritise and manage workflow through the ITSM system (ServiceNow).

During your time on our Service Desk you will be exposed to a wide range of technologies, where experience is desirable. We’re looking for a Service Desk Engineer who is passionate about delivering exceptional customer experiences above all else. Our clients rely on us to keep them informed, suppo

If you’ve also worked in the following roles, we’d also like to hear from you: IT Support Technician, Service Desk Engineer, Technical Support Engineer, IT Helpdesk Analyst. Support Service Desk: Assist with ticket triage and inbound calls during peak periods. As a 2nd Line IT Support Engineer y

A leading SaaS provider in the UK seeks a Customer Service Manager to lead the Exclaimer Desk function. Responsibilities include managing the team, overseeing operations, and ensuring high-quality customer service. Candidates should possess at least 5 years of management experience in customer servi

As our new IT Service Desk Technician, you will be the central point of contact for IT incidents and service requests across the Group. Based at our Wollaston site, you’ll be the primary face of IT support on the ground, delivering hands‑on assistance in person as well as remotely via phone and

A global food service company in the UK is seeking a Service Desk Analyst who is fluent in both English and Swedish. The role involves providing first-level IT support, addressing non-critical incidents, and ensuring excellent service quality. Ideal candidates will have experience in an IT support e

As a 2nd Line Service Desk Engineer, you’llbe responsible for handling escalated service requests and supporting theTechnicalTeam, ensuring client requests are handled quickly and efficiently. Working as part of a team of seven, you’ll swiftly handle incoming callsto the Service Desk, effectivel

Service Desk Engineer - Central Birmingham. Ensuring that issues are being resolved in accordance to SLA's and service excellence is upheld whilst ensuring all calls are accurately logged within the IT Service Management (ITSM) tool. Respond to service requests including resetting passwords, unlocki

Experience with Sophos Endpoint Protection, XG Firewall, Mobile Control, Arcserve Backup & UDP, Oracle Databases, Client to Site VPNs, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, Mimecast. Monitor and check backups, email systems, and software patches across desktops, server

A leading financial information services provider in London seeks a Service Desk Technician to manage IT incidents and requests.

Legal Services, Law Practice, and Professional Services. IT Service Desk Analyst – Global Law Firm. I’m working with a leading sector-focused, global law firm that’s looking to add an IT Service Desk Analyst to their team.

A leading electrical wholesaler in the UK seeks an IT Support professional to join their team in Durham.This role involves acting as the first point of contact for IT issues, logging and maintaining support requests, and resolving queries effectively.Candidates should possess strong communication sk

This is a key opportunity for a Service Desk Analyst to play a vital role in maintaining reliable and secure IT services across the business. The successful Service Desk Analyst will join a close-knit IT team, working alongside senior technical professionals and gaining exposure to a wide range of t

Experience in a service desk, help desk, or IT support environment. Experience with Jira Service Desk or similar ticketing platforms. Our Service Desk is the front line of IT at CEF.

IT Service Desk Engineer page is loaded## IT Service Desk Engineerlocations: Link Theory UK Ltd London Showroomtime type: Full timeposted on: Posted 5 Days Agojob requisition id: R00000004169713The CompanyAt Theory, we create clothes that matter that empower and improve the way we live throu

A well-established organisation in West London seeks a Service Desk Analyst to provide 1st line support for their international user base. Responsibilities include logging incidents, troubleshooting hardware/software queries, and delivering excellent customer service.

You’ll be part of a friendly team providing first line support to a diverse user base, with requirements ranging from daily desktop issues (laptops, printing, connectivity), to supporting the provision of complex global bioinformatics services. We are seeking a talented and enthusiastic Service De

We are currently recruiting for an on‑site Service Desk Analyst III. Help ensure that processes used by the service desk team are well‑documented and communicated. Help onboard new service desk analysts and personnel.

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. This position involves managing incidents and service requests with a focus on customer satisfaction. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passio

A major insurance firm in the UK seeks a Junior IT Service Desk Trainee to provide essential IT support across various global offices.

I am seeking an IT Service Desk Engineer to work in a high‑performing IT team for a rapidly expanding managed service provider based in Gloucester. You will work across the spectrum of IT support in this role, getting involved in infrastructure project work as well as basic 1st‑line service desk

Provide first line logging, diagnosis and resolution of incidents and service requests that enter the service desk via email or self‑service portal to ensure a high level of customer service is delivered. Proactively update knowledge articles so that the service desk can deliver a standardised and

Educational Service Unit 7 is hiring a Receptionist in Greater London.

The role involves overseeing the Service Desk ITSM service, managing a team, and collaborating with suppliers for hardware and software solutions.

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

The IT Service Desk Technician provides basic technical assistance and support to internal end users as well as augments the IT Service Desk Team by performing repetitive tasks and functions, such as imagining hardware, swapping devices, and counting IT hardware inventory. Hands‑on experience work

A leading food service company seeks a Service Desk Analyst to provide bilingual support in English and Swedish. The role involves resolving incidents, delivering exceptional customer service, and maintaining documentation. Applicants should have experience in IT support, expertise in ServiceNow, an

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Service Desk Analyst - French Speaking.

Log calls using service desk tools, follow ITIL processes, and work within these frameworks to deliver customer service levels above 90% and manage incidents to achieve first‑call resolution and other company KPI’s. Service Desk Analyst – Hospitality Team. Wanstor stands at the forefront of th

A growing technology company in Greater London is seeking an experienced Lead Service Desk Analyst to oversee technical support operations for their AI cloud services. The role involves leading a service desk team to provide exceptional client support for GPU workloads and managing escalations. Appl

Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations. Excellent customer service skills and significant experience in a customer facing service delivery role.

IT Service Desk / Desktop Support / Technical Support. Log, track, and update incidents and service requests in the ticketing system. Excellent communication and customer service skills.

The Service Desk Specialist I will support one of Astreya’s key clients. The role will be responsible to troubleshoot and fix desktop/computer hardware and software issues while striving to deliver excellent customer service to the end-user. Maintain physical presence at designated service locatio

Previous experience in a Service Desk role is important, but what’s just as important is your enthusiasm and willingness to learn. Service Desk Officer* Salary £15. Compliance & Documentation* Ensure all service desk operations comply with estate-specific safeguarding and access control pol

Sysco are recruiting for a Service Desk Analyst to join the Service Desk team on a full-time, permanent basis. Good experience in a Service Desk or similar IT support environment. Address and resolve non-major incidents and service requests, logging all activity in ServiceNow.

Blue Cross For Pets is seeking an IT Service Desk Analyst to join their Information Services team in Burford.

IT Service Desk and Request Management Analyst. Service Desk, Request Management Analyst. Service Desk and Request Management Analyst!.

Reporting to the Service Desk Team Leader, you will be responsible for providing technical product support to users of our products and services and for the provisioning of these services. Service Desk Engineers are also expected to be part of the on‑call rotation. Perform service request fulfillm

A leading recruitment agency seeks an experienced Head of Platform Service Operation to build and run a modern, AI-driven service desk for a fast-scaling product platform. The position demands hands-on experience with AI tools and service operations in SaaS environments.

A technology and cybersecurity firm in the UK is looking for a 1st Line Service Desk Engineer. In this role, you will deliver excellent customer service, manage IT queries, and resolve issues for clients.

Join a Leading IT Support Team as a Service Desk Engineer - Be the First Point of Contact! Are you passionate about delivering exceptional IT support? Our client, a trusted provider of managed IT services, is seeking a dedicated Service Desk Engineer to join their dynamic team on the outskirts of Ha

This is a Service Desk Analyst position within a global IT function, acting as the first point of contact for users across the business. Minimum 2 years’ experience in a Service Desk / 1st line role. You will be supporting a diverse, international user base, ensuring a high level of service and cl

A leading public sector organisation in Gloucester is seeking an IT Service Desk Technician for a 6-month contract. Ideal candidates will have experience with Windows 10/11, Microsoft 365, and excellent customer service skills.

One of our blue chip clients are looking for a number of Service Desk Analysts to join the team on a long term programme of work. The IT Service Desk Analyst will be the first point of contact for providing technical support to the accounts designated users. Responsibility for troubleshooting IT rel

A Fire & Rescue Service in England is seeking an ICT Service Desk Technician. You will keep ICT services running smoothly by managing user technical issues, providing support both remotely and on-site, and ensuring clear communication with users.

Zopa Bank is seeking a full-time IT Service Desk Support Engineer in their Canary Wharf office.