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Vincere in Chadderton (OL9) is seeking a Service Co-ordinator / Call Planner for a permanent, full-time role. The office-based position supports the Service Desk, coordinating engineers, clients and internal teams to meet SLAs and maximise productivity. The successful candidate will log requests, allocate jobs, track progress and ensure clear communication with engineers and customers, while maintaining accurate records. 33 days annual leave and a strong benefits package are included. #J-18808-Ljbffr

Our client, an established consultancy operating across the geo-environmental and ground investigation sectors, is seeking a Senior Geo-Environmental Engineer to join its Greater Manchester office on a permanent basis. This is an opportunity for a technically capable professional with a strong geology background to manage projects, support business development and contribute to the growth of a successful consultancy team. • Design, coordinate and oversee ground investigation and geo-environmental projects from tender stage through to completion, • Manage project delivery, budgets, timescales, contracts and commercial performance, • Prepare and review desk studies, factual reports, interpretative assessments and other technical documentation, • Provide technical input into tenders, quotations and pre-qualification questionnaires, • Develop and maintain effective relationships with clients and identify new business opportunities, • Support the delivery of high standards in health and safety, environmental protection and quality assurance, • Mentor and support engineers, junior staff and site-based teams, • Contribute to the continual improvement of business processes and professional services, • Significant experience in ground investigation, geo-environmental consultancy or a related discipline, • Degree qualification in Geology, Engineering Geology, Environmental Science, Geotechnical Engineering or a related subject, • Strong understanding of geology, contaminated land and ground conditions, • Experience producing technical and interpretative geo-environmental reports, • Proven project management and client liaison abilities, • Commercial awareness, strong organisation and the ability to manage competing priorities, • Excellent communication, relationship-building and problem-solving skills, • Chartered status with the Geological Society, or a commitment to working towards Chartership, • 24 days' annual leave, increasing to 29 days with length of service, plus eight UK bank holidays, • Six per cent contributory pension following successful completion of the probation period, • Hybrid working, with up to two days working from home, • Company mobile phone and laptop, • Holiday Buy-Back Scheme, • Two paid volunteer days to support a registered charity of choice, • Clear progression from Senior to Principal Engineer, with further development opportunities, • Professional development and support towards Chartership The role is based in Greater Manchester and follows working hours of 9.00am to 5.00pm, Monday to Friday. #J-18808-Ljbffr

Service Co-ordinator / Call Planner. Due to continued expansion, they are looking to recruit a Service Co-ordinator / Call Planner to join their Service Desk team in Chadderton. Provide holiday cover for other Service Co-ordinators / Call Planners when required.

The Service Desk Analyst is a vital role within Agilisys and this role will be responsible for the recording of all incidents, service requests and requests for change (RFCs) that come to the Service Desk via phone or email. As a Service Desk Analyst, you will have the chance to work in a dynamic an

Recruitment Consultant (Temporary Desk – Industrial Sector) Rochdale | Full 360 Role | £28-32k Basic + Uncapped Commission Are you an experienced Temp-focused Recruitment Consultant who thrives in a full 360 role and genuinely enjoys building relationships with both clients and candidates? Meridian Business Support is recruiting for a Recruitment Consultant to join our successful and growing branch based in Rochdale , supporting a busy temporary desk with a strong focus on industrial, logistics, warehousing and manufacturing roles across the Rochdale area. This is a fantastic opportunity for someone who enjoys running their own desk, developing new business and delivering a high-volume, high-quality temp solution. This is a permanent, full-time position, working Monday to Friday, 8:30am – 5:00pm. You'll manage the complete 360 recruitment lifecycle, working closely with the Branch Manager and wider team to grow and maintain a profitable temporary desk. Key responsibilities include: Sourcing and placing candidates into temporary assignments across industrial and logistics environments Managing all branch enquiries via phone and email from both clients and candidates Weekly payroll responsibility for 40+ temporary workers Writing and posting engaging job adverts across job boards and internal platforms Conducting telephone screens, face-to-face and WhatsApp video registrations Building and maintaining strong client relationships through regular contact and on-site visits Negotiating rates and terms with both clients and candidates Generating new business using sales, business development, marketing and networking techniques Identifying leads and converting them into sales opportunities Arranging and attending client meetings to present Meridian's recruitment solutions Keeping CRM records fully up to date and compliant Understanding market trends, margins and competitor activity to maximise performance Achieving KPIs and contributing positively to the wider branch success Your own transport is essential due to regular client visits. We're keen to hear from ambitious recruitment professionals who can demonstrate: At least 2 years' experience as a Recruitment Consultant, Temp Consultant or Internal Recruiter Proven experience recruiting within industrial sectors (warehouse, logistics, manufacturing, production) A successful track record of running a temp desk ideally Strong relationship-building and customer service skills A proactive, sales-driven and target-focused mindset Confidence, resilience and a “whatever it takes” team attitude In return for your hard work and results, Meridian Business Support offers: Competitive salary Uncapped commission Laptop & mobile phone Excellent career progression and structured development Industry-recognised training and qualifications Benefits include: 23 days holiday plus your birthday off Holiday purchase scheme Annual awards & conference weekend away Incentives and long service awards Pension & Death in Service cover Health Cash Plan Childcare vouchers Cycle to Work scheme Discounted gym membership Free eye tests & lifestyle discounts About Meridian Business Support Meridian Business Support is one of the UK's largest award-winning independent recruitment consultancies , proudly recognised with a 3-Star “Best Company to Work For” accreditation by Recruitment International. We're passionate about developing our people, rewarding success and creating a supportive, high-performance culture. Ready to take the next step? Apply today or get in touch for a confidential discussion about this Recruitment Consultant opportunity. TPBN1_UKTJ

Oldham, Greater Manchester Up to £30,000 + Benefits Monday to Friday | 8:30am – 5:00pm Full-Time | Office Based Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service? We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels are consistently achieved. As the first point of contact for customers, you'll be responsible for ensuring service requests are managed efficiently from start to finish. Working closely with engineers and internal departments, you'll ensure all jobs are planned effectively whilst maintaining excellent communication throughout. • Allocate all new service calls promptly to field engineers., • Effectively schedule and coordinate engineers' workloads to maximise efficiency., • Maintain regular communication with customers, providing updates on job progress and arrival times., • Raise and process service jobs accurately on the internal system., • Liaise with engineers regarding attendance, job completion and any changes to schedules., • Ensure all paperwork and service documentation is completed accurately., • Prioritise urgent breakdowns and respond quickly to changing workloads., • Deliver outstanding customer service at every stage of the process., • Work collaboratively with colleagues to ensure service KPIs are achieved. You'll ideally have: • Previous experience working within a Service Desk, Service Coordinator, Helpdesk, Scheduling or Customer Service environment., • Excellent organisational and planning skills., • Strong communication skills with a professional telephone manner., • The ability to prioritise multiple tasks in a busy environment., • Good IT skills and experience using CRM or service management systems., • High attention to detail and excellent administrative skills., • A proactive approach with the ability to remain calm under pressure., • Salary up to £30,000, • Monday-Friday working hours (8:30am-5:00pm), • Full-time permanent position, • Office-based role in Oldham, • Friendly and supportive working environment, • Excellent opportunity to join a stable, growing business with long-term career prospects If you're looking for your next challenge in a busy service coordination environment and enjoy delivering excellent customer service, we'd love to hear from you. #J-18808-Ljbffr

To provide a physical presence at the Inpatient Unit reception desk, meeting and greeting patients and their loved ones, including assisting with any patient queries and supporting any visitors or patients who may be distressed. To work within the hospice and service protocols and procedures to deliver a quality administration service for clinical services. To take telephone calls from patients, their loved ones, health professionals and support services, sharing the relevant sensitive, confidential and complex information and accurately documenting necessary points. To maintain accurate information of the clinical database, particularly with admissions, discharges and deaths. To organise meetings, including invitations, agendas, and take minutes, ensuring these are circulated in a timely manner. Receives admissions, assists with organisation of discharges/appointments communicating with other departments as required. Participates in the induction of staff. Uses the ward NHS email account for out of hour prescriptions, continuing health care information, liaison with outside agencies. Liaises with internal and external organisations, colleagues and professionals as required Takes the initiative when reporting adverse comments, complaints, untoward incidents and faulty equipment to Senior Ward Staff / Clinical Lead Inpatient Services. Participates in the collection of data for ward audits as required Demonstrates awareness of the need to implement cost effective measures when using resources Communication Maintain positive and effective communication and relationships with patients, their loved ones and all other professionals to enhance a dignified and high standard of care provision Understanding of the need for effective communication in discussing end of life care with individuals reaching the end of life and those close to them Give information in a sensitive and planned way to allow time and privacy. Language should be clear and understandable, avoiding jargon. Written information may be given to family to take away. Communicate complex and sensitive patient information to colleagues within the primary healthcare team and to other multi-disciplinary team members. At all times have an awareness of potential barriers in communication, understanding how to overcome these barriers, to maintain effective communication and equity of service provision. Education and Training Support the induction of new staff. Support clinical teams in the use of I-Care Personal Development Take responsibility for own learning and development and participate willingly in training and development activities and proactively identify any training needs and discuss with manager. The main internal and external contacts the post holder will work with includes: • Patients and their loved ones - To be able to communicate effectively and sensitively when imparting information that could be highly stressful and emotional. Ensuring effective and honest communication considering the level of understanding, culture and background, • Line Manager and Colleagues - Communicates clearly and regularly discussing, reporting and sharing key information about patients and their loved ones. Working collaboratively across the Hospice in the best interests of the patient., • Hospice Multidisciplinary Team and Volunteers - Work collaboratively across all disciplines and departments to provide timely information to patients and their loved ones ensuring care is effective and coordinated., • Senior Management Team and the Registered Manager - Work in collaboration to ensure patient quality and safety is a high priority., • Frequent contact with external agencies such as Greater Manchester Integrated Care Board, Hospitals within Northern Care Alliance, Primary Care Services, Northwest Ambulance Service, Continuing Health Care, Funeral Directors, Nursing agencies and Nursing Homes- Establish and maintain good working relationship with colleagues, so as to provide a comprehensive service to patients and loved ones to enable good liaison and share best practice., • Students across all disciplines providing a learning environment by supporting and providing I-Care induction., • Trustees and donors ensuring a positive message is communicated about clinical services. To adhere to all Bury Hospice standards, policies and procedures. To conduct all work in a manner reflective of the organisational values and behaviours. To comply with General Data Protection Regulation (GDPR); an understanding of and commitment to the appropriate handling of all confidential data. To promote awareness of, and respect for, equality and diversity in accordance with Bury Hospice policies and procedures. To actively engage in fundraising within the Hospice and for the hospice. This job description is not exhaustive and serves only to highlight the main requirements of the role. The line manager may stipulate other reasonable requirements; the job description will be reviewed regularly and may be subject to change. #J-18808-Ljbffr

Agilisys is seeking a Service Desk Analyst for a 6 month contract in Rochdale, UK. You will record incidents and service requests, communicate with users, and provide first-line support to resolve issues while contributing to continuous service improvements. The ideal candidate has customer service

Administration Officer [Maternity Cover] Grade 2, NJC Salary Points 4 6, £26,016 to £26,847 pa [full-time equivalent salary] 36 hours 40 minutes per week, Monday to Friday, actual pro rata salary £22,164 to £22,872 pa Term Time plus 4 days We wish to appoint an Administration Officer from 1 November 2026 to cover a period of maternity leave, working within a busy and varied multi-disciplinary team, providing administrative and general support for whole academy activities. The successful postholder will also assist with student queries in line with academy procedures and provide cover for the Visitor’s Reception desk. We are looking for candidates who: • Have excellent administrative, organisation, customer service and ICT skills, including MS Office and databases, • Have a positive, flexible and proactive approach to work, • Work well within a team, • Would like to work in a busy but rewarding environment, • Experience of maintaining a website and social media for professional purposes will be advantageous as we seek to further develop our use of social media to improve communication with our families and stakeholders. Working for St Anne’s means that you would be part of the Cranmer Education Trust, a successful, growing Trust which prides itself on looking after its people, offering a high level of support and access to expertise. This is an excellent time to join the team, as we develop collaborative structures and systems to enhance and support our growing family of schools. Alongside St Anne’s CE Academy, the Trust is made up of The Blue Coat School, and two primary schools; East Crompton St George’s and Mayfield Primary. The Trust also incorporates a teacher training school and the East Manchester Teaching Hub; both of which support the training and development of new and existing teachers across the North West of England. We are also opening a new secondary school in Oldham in 2022 for 1,200 pupils, The Brian Clarke CE Academy. For further details please visit . • Opportunities for professional development in a growing Trust, • Local Government career average pension scheme including life insurance and dependent’s pension, • Convenient location for motorway (2 minute drive from Junction 19, M62), bus and tram networks St Anne’s Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The Cranmer Education Trust follows safer recruitment practices. This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975,2013 and 2020 and appointment is therefore subject to a satisfactory enhanced disclosure from the Disclosure & Barring Service. For further information please refer to: • the Cranmer Education Trust’s Safeguarding and Child Protection Policy Trust Policies | Cranmer Education Trust., • The Trust’s statement on the employment of ex-offenders, in the job details’ documents section., • The job description and person specification for further information regarding the safeguarding responsibilities of the role. Please note that CVs are not accepted. Closing Date: Wednesday 23 September 2026 at 09:00am Interviews: w/c 28 September 2026 • Statement Re Employing Ex-Offenders (Statement Re Employing Ex-Offenders ), • Administration Officer JD & PS #J-18808-Ljbffr

Jane Gorse Recruitment Limited in Oldham, Greater Manchester, is seeking a Service Desk Administrator to join a small, dedicated team. You should have service desk or scheduling experience, strong organisation, and excellent communication to maintain.

We’re currently recruiting in our Oldham (Broadway) Premier Inn. Working 24 hours per week, paying up to £13.86 per hour. This isn’t a desk job. You’ll spend your shift helping guests, leading your team and keeping the hotel running smoothly. One moment you might be helping reception with a guest query. The next, you could be supporting housekeeping, checking rooms, helping during a busy breakfast service or briefing the team before the next rush. If you enjoy leading from the front, solving problems and making things happen, this could be your next step. And if you’d like to become a Hotel Manager one day, this is a brilliant place to start. Pay: Up to £13.86 per hour Contract: Permanent – we don’t do zero-hours contracts. Hours: 24 guaranteed hours per week. Location: Broadway, Chadderton, Oldham, Lancashire, OL9 8DW Shifts: Includes evenings, weekends and busy guest periods. As Duty Manager, you’ll help lead the hotel during your shift. You’ll work across reception, housekeeping and the restaurant to make sure our guests have a great stay and your team has everything they need. You’ll: • Lead shifts across the hotel and deliver clear pre-shift briefings, • Support and coach team members throughout the day, • Help guests with questions and sort out problems, • Jump in to support different teams, from reception to the restaurant, • Spot issues early and put them right, • Help keep guests safe and the hotel running the way it should, • Work closely with the Hotel Manager and wider leadership team This isn’t a role where you stand back and supervise. You’ll be out on the floor, helping your team wherever you’re needed. Some of our best Duty Managers joined us from retail, supermarkets, restaurants, pubs, leisure, healthcare and customer service. If you’ve led people before, we can teach you the hotel. • Team Leader, • Supervisor, • Shift Manager, • Assistant Manager Any role where you’ve been responsible for leading people in a busy customer-facing environment would suit us. What matters most is that you’re confident making decisions, enjoy helping people and stay calm when things get busy. We’re proud to be the UK’s biggest hotel brand, but it’s our people that make the difference. As a Duty Manager, you’ll learn how an entire hotel operates – not just one department. You’ll work alongside experienced managers, build your leadership skills and gain experience that can help you progress into a Hotel Manager role. If you’re ambitious, we’ll help you keep moving. • Permanent contract with guaranteed hours, • Full training and support from day one, • A clear career path with real opportunities to progressWhitbread Benefits Card – up to 60% off Premier Inn rooms, • Company pension and Save As You Earn scheme, • Discounts on shopping, travel, cinema, supermarkets and more, • Like being busy and working with people, • Enjoy leading by example, • Stay calm under pressure, • Take ownership instead of waiting to be asked, • Want a role where every day is different… …then we’d love to hear from you. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: 214082-4492 Advertised: 23 Sep 2026 #J-18808-Ljbffr

Prize Placements is seeking an IT Service Desk Team Leader to head the service desk function in Hertfordshire, UK. You will drive ITIL-based incident, problem and change processes, monitor SLAs/KPIs, and partner with infrastructure, applications and security teams to continuously improve service del

Agilisys in Rochdale, UK, is seeking a Service Desk Analyst on a six-month contract to deliver first-line IT support for public services clients. You will record incidents and service requests, triage, and provide timely updates to users. You will work with the SMT, aiming for a 75% first-time fix r

An educational organization in Bolton seeks a 1st line IT Service Desk Engineer to provide technical support across multiple locations. This role involves resolving incidents, supporting users with IT issues, and improving service efficiency.

Manchester is seeking a Technical ServiceDesk Analyst to join our on-site team. You will provide first-line technical support for electronics/AV/IT equipment and deliver professional, calm service desk communication. You will triage tickets, perform structured troubleshooting, document steps, and co

You’ll be a key escalation point for the Service Desk, helping to resolve complex technical issues while mentoring junior engineers and contributing to the continuous improvement of our services. We’re looking for an experienced Senior Service Desk Analyst to join our growing technical team. Thi

Erin Associates in Hull is seeking a Service Desk Engineer to provide hands-on IT support for 500+ users, handling network, software, system and hardware issues with strong troubleshooting and customer service.

An exciting opportunity has arisen for an experienced Customer Service Manager to join a growing business where you can truly make an impact. This is a pivotal role at the heart of the organisation, where you will take ownership of service operations, driving efficiency, improving processes, and imp

A well‑established and growing professional services business are seeking an experienced Service Desk Engineer to provide hands‑on technical support for a user base of more than 500. IT Service Desk Engineer, IT Specialist, Support Analyst - Commutable from Hull, Leeds, York, Grimsby, Doncaster,

We are expanding our Service Desk team and are looking for a customer focused analyst to join our growing delivery function. Previous service desk or technical support experience. Familiarity with ticketing systems such as ZenDesk, Jira or ServiceNow.

Service Desk Team Lead, Service Desk Manager, Shift Lead, or similar leadership role. As a Service Desk Shift Manager, you'll be responsible for the day-to-day operational management of a technical support team, ensuring service levels are achieved and customer expectations are exceeded. We're looki

We are looking for a Service Desk Engineer to join a growing technology business where you’ll get the opportunity to develop internally, take on more responsibility and play an important role within the wider support team.

ECS Resource Group are seeking a Service Desk Shift Manager to lead one of our 24/7 support teams in Solihull, West Midlands. You will manage IT and Network Engineers, ensuring excellent customer service and SLA performance.

Frontline Consultancy is seeking a Senior Service Desk Analyst to deliver maintenance for incident resolution, requests, and reporting to the centralised Service Desk division.

Seeking a Senior Service Desk professional with 3 to 5 years of experience to deliver expert support and management of IT service requests and incidents. Manage and resolve incidents and service requests logged through Service Desk platforms ensuring high customer satisfaction. Provide high-quality

Working within the Service Desk & End-User Support team, the postholder delivers support both through the IT Service Desk and in person across classrooms, offices and shared learning spaces. Service Desk Analyst (1st & 2nd Line IT Support). The Service Desk Analyst provides professional, responsive

Re Resource Group in Gloucestershire is seeking a Service Desk Analyst on a 3-month contract.

Methods Business and Digital Technology Limited is hiring a Principal Service Desk Analyst to resolve issues across the information system lifecycle, from incident classification to remediation. The successful candidate will lead advanced resolution efforts, analyse trends, mentor junior staff, and

ExamWorks Investigation Services Limited is seeking an IT Service Desk Manager to lead the 1st Line IT Support for over 850 users. You will drive incident management, SLAs, continuous improvement, and liaison with stakeholders across the business to deliver reliable IT services. The role reports to

Rotork is seeking a Lead Service Desk Analyst to guide a high-performing IT support team across a global organisation. You will act as the senior UK-based escalation point, combining hands-on technical expertise with strong leadership to ensure best-in-class service aligned to ITIL standards and SLA

Are you an experienced IT Service Desk leader with a passion for delivering exceptional customer service and driving continuous improvement? We are looking for a proactive and people-focused Service Desk Manager to lead our 1st Line IT Support function, ensuring an outstanding service experience for

Ofgem is seeking an experienced Service Desk Manager to lead a high-performing IT service desk across the organisation. The role focuses on delivering first- and second-line support, aligning services to business needs, and driving continual service improvements in a fast-paced environment. A strong

The role involves leading a team, implementing IT Service Management best practices, and ensuring service delivery aligns with business objectives. A leading insurance group in England is seeking a Service Desk Lead to oversee. Candidates should have a background in Service Management and proven lea

Minimum 8–10 years in IT Service Management, with at least 5 years in a Service Desk Manager or IT Service Delivery Manager role. Ownership of the end‑to‑end lifecycle of incidents, service requests and system faults, ensuring outstanding service quality, SLA compliance and continuous improvem

Brook Street is recruiting an Admin Reception Officer in Ashton-Under-Lyne to provide frontline administrative and receptionist support within the Probation Service. The role requires calm, clear communication, and the ability to work across office services, security, and building logistics, with tr

Goaco Ltd is seeking a Senior Service Desk Analyst to deliver 2nd and 3rd line support for internal users and managed customers. You will escalate complex issues, mentor junior engineers and help improve service quality.

Tech Staffing Limited is looking for a Service Desk Engineer to join a growing technology business.

Relevant Service Management or technical certification, such as SDI Service Desk Analyst, CompTIA A+, CompTIA Network+ or an equivalent qualification. Own incidents and service requests from initial logging through to resolution or effective escalation, working within agreed ITIL processes, service

Information Technology Service Desk Manager. Oversee service delivery including help‑desk setups, new‑starter onboarding, and application support. Proven experience as an IT Service Manager, working in an MSP environment or managing multiple IT suppliers.

Canopius is seeking a Service Desk Analyst to provide 1st and 2nd line IT support across UK offices, with hybrid working between Manchester and home. You will log calls, own ticket resolution end-to-end, and collaborate with 3rd line teams while maintaining a strong focus on customer service and inc

Intelliscape Ltd in the United Kingdom is seeking a Service Desk Analyst to be the first point of contact for customers, diagnosing faults and resolving incidents across our transport technology platforms. You will help keep live services running smoothly and meet SLA targets with accurate updates.

Line, 2nd Line, IT Support Engineer, Service Desk Analyst, IT Engineer, Microsoft 365, Office 365, Windows, Active Directory, Helpdesk, Troubleshooting. Logging, managing, and resolving tickets through the Service Desk. Service Desk / ticketing systems.

A technology service provider in the UK is seeking an experienced professional for the Service Desk role. The ideal candidate will have ITIL knowledge, technical troubleshooting skills, and a passion for improving service management processes. This position involves managing incidents and service re

Matchtech Group is recruiting a Quality Assurance Engineer specialising in Service Desk and Processes to support the continual improvement of operational standards and service delivery within a technology-driven aerospace environment. The role focuses on quality assurance, process compliance and enh

Operations Manager, Service Delivery Manager, Head of Service or Service Desk Manager. You’ll need to understand the realities of running a busy managed service operation, balancing customer expectations, engineer workloads, service performance and commercial priorities. Service Desk Manager / Ope

Arcona Group Ltd is seeking a proactive Service Desk Analyst to join the IT team in the United Kingdom. The ideal candidate has around 2 years of IT support or service desk experience and aims to develop technical skills through an apprenticeship programme.

A global technology firm in London is seeking a Service Desk Manager to lead IT Infrastructure Operations. The ideal candidate has extensive experience in IT Service Management, proven leadership skills, and is ITIL certified.