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The Children’s Services directorate plays a major part in this city-wide mission, by raising aspiration, boosting achievement, and ensuring families get the support they need to flourish. Reporting to the Director of Children’s Services, this role will play a pivotal role in helping our children

Key responsibilities Provide visible, credible and visionary leadership across Waste and Environment related services Lead and manage service performance against internal and external KPIs and statutory requirements Oversee the development, implementation and monitoring of environmental, waste, r

Service Director - Legal & Governance (Monitoring Officer) Location: Shropshire (with flexible and hybrid working arrangements).

We are seeking an accomplished and strategic senior leader to join a local authority in Berkshire as Director of Housing Services. This key role will provide leadership across housing and landlord services, setting the strategic framework that supports the Council's corporate priorities while en

The Children’s Services directorate plays a major part in this city-wide mission, by raising aspiration, boosting achievement, and ensuring families get the support they need to flourish. Reporting to the Director of Children’s Services, this role will play a pivotal role in helping our children

We're recruiting a Service Director - Waste & Environment to provide strategic leadership across a broad and high-profile portfolio of environmental, regulatory and place-based services. This is a key corporate leadership role, responsible for leading Environmental Services, Regulatory Services,

They are looking to appoint an exceptional Customer Service Director to join their Executive Team in driving the evolution of the business ensuring it remains rooted in a customer first ethos, within a sector undergoing fundamental change. Lead the creation, continuous improvement and delivery of cu

As the Director of Service Operations you will define and deliver the Service Operations strategy, covering service design, transition, operations and continual improvement, ensuring service management practices are pragmatic, scalable and aligned to business goals. We are actively looking for an In

Role: Operations / Account Director Location: BlackburnDuration: 3 MonthsOverview Suited to someone who can lead the team at a senior level, have responsibility for the P&L, provide guidance and provide support where necessary.

As Director of Customer Service, you will provide visible, resilient leadership to a large, dispersed team delivering a demanding service. Would you like the opportunity to lead a complex and high-performing customer service team during a period of strategic transformation, shaping how the client re

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets. We deliver a f

A public sector organization in Greater London seeks an experienced leader to oversee the PEEL inspection programme.The role involves strategic leadership and collaboration with senior stakeholders in policing and government.The ideal candidate should build influential relationships, support organiz

We are seeking a dynamic and visionary Director to grow our FS business through our Customer Experience Transformation activities, focusing on Customer Service and CRM. You will play a pivotal role in shaping and delivering Service & CRM Transformation programmes for leading FS organisations particu

We’re seeking a future team member for the role of ETF Service Director, Vice President to join our Asset Servicing - Client Experience team. The ETF Service Director has responsibility for acting as the voice of the client within the Asset Servicing Business, ensuring that BNY delivers a consiste

Director of Controls Engineering and Service Management is a senior leadership position within Equinix’s Operations Excellence organization. Establish and maintain the vision for end‑to‑end service management, ensuring consistent and high‑quality support for customers. Drive cross‑function

A talent management firm in Greater London is seeking a Director of Client Partnerships.

A global AV services provider is seeking a Service Delivery Senior Director to oversee comprehensive Audio Visual operations for major clients. This pivotal role involves overseeing the entire AV service lifecycle, ensuring excellence in service delivery, and leading project execution.

A leading housing organization in Greater London seeks an Assistant Director of HomeCare – Repairs to oversee the repairs team and enhance service quality. Responsibilities include driving service improvement, ensuring compliance, and collaborating with stakeholders.

As the Service Delivery Director you are accountable for defining front line customer service strategy for our Viator-Experiences business. Director+ level with 10+ years experience in Customer Operations, Service Excellence or CX Transformation. Define service-solutions to reduce contact-propensity

Monitor and assess competitive products and services; provide follow‑up on industry trends; recommend changes to MNX services based on results. Conduct customer analysis to identify customer needs, determine the impact of products/services on customers, and identify which products, services and fe

A leading global consulting firm based in Greater London is seeking a Senior PMO Lead / Director to oversee the PMO-as-a-Service within its Global Business Services organization. This role balances rigorous governance with exceptional customer service and will significantly contribute to the firm's

Service Transformation Director (Health and Life Sciences Advisory). To provide expert consultancy and leadership for a team managing large‑scale service redesign and improvement programmes across UK and International health and life sciences organisations. Lead development and execution of servic

The Senior Director, IT Service Management is responsible for ensuring the readiness of the InvestCloud Private Markets Network (PMN) across product technology, participant service management, and IT operational elements. Client Service & Service Delivery. Own the Service Introduction plan and book

Role: Operations / Account Director. Lead service quality improvements and support ongoing change/transformation programmes. Lead and support on‑site teams across technical services, projects, and helpdesk.

A government body is seeking two experienced Deputy Directors to lead its Service Delivery Directorate. This role involves strategic direction for services, collaboration with various teams, and implementation of innovative solutions. Strong leadership and a commitment to service delivery are essent

Digital and Technology Services (DTS) designs, builds and runs the digital services of HMCTS. Our responsibilities include supporting, managing and developing digital services, and making sure they are legislatively compliant and fit‑for‑purpose. Our mission is to enable swift access to justice

We’re looking for an experienced and customer-focused assistant director of service charges to lead the delivery of accurate, transparent and compliant service charges across Peabody’s portfolio of around 91,000 properties, with an annual value of approximately £110 million. Reporting to the Di

Joint Head of Legal Services or Legal Director or, depending on the skills and experience of the successful candidate. Today, our services include legal support in housing, community care, immigration, and social security through our community legal services. The Legal Director is a newly created se

AV/Event support services and Service Delivery. Astreya is seeking a strategic and operationally driven Service Delivery Senior Director to oversee end-to-end Audio Visual operations for one of our largest global customers. Service Lifecycle Management: Oversee the complete AV service lifecycle, ens

A multidisciplinary consultancy in the UK seeks an Associate Director & Lead Fire Engineer to establish a new Fire Engineering service. The position offers a competitive salary and clear progression to Director as the team expands.

Reporting to the Director of Land Registration Services, these roles have delegated authority for leading Service Delivery Group activities, focusing on delivering and improving key end‑to‑end services with increased emphasis on customer need and experience. As Deputy Directors in Service Delive

A leading healthcare provider in the UK is seeking a Service Director for its Nottingham service.

A leading global bank is seeking a Director, Institutional Lending Partnerships to oversee the lifecycle of capital integration and build relationships with institutional investors like Pension Funds and Insurance Firms.

A leading art business in London is seeking an experienced Operations Director to oversee UK operations, ensuring high-performance delivery and exemplary client service.

The Senior Director, IT Service Management is responsible for ensuring the readiness of the InvestCloud Private Markets Network (PMN) across product technology, participant service management, and IT operational elements. Client Service & Service Delivery. Own the Service Introduction plan and book

Familiarity with IT Service Management (ITSM) tools, mainly Jira Service Desk and have an understanding on how Service Desks operate. The Service Desk AI Product Owner will manage, develop and improve the Service Desk AI Assistant. Service Desk AI & Automation - Product Owner, Associate Director (Lo

A global IT services firm in the Greater London area is seeking a Senior PMO Lead / Director. This role involves strategic leadership in establishing PMO-as-a-Service, ensuring governance and exceptional customer service.

A leading engineering firm in Greater London seeks a Director to strategically lead the Water Asset Design service line.

Reporting to the Director of Land Registration Services, these roles have delegated authority for leading Service Delivery Group activities, focusing on delivering and improving key end‑to‑end services with increased emphasis on customer need and experience. You will provide strategic direction

We are seeking a highly commercially minded Client Service Director to oversee strategic client relationships, and ensure the consistent delivery of high-quality services, thereby driving revenue and ensuring unparalleled client satisfaction. You will be instrumental in overseeing the client service

A leading technology services provider is seeking a Customer Experience Director to manage the Service Desk function. The ideal candidate will have a Bachelor's degree in IT, extensive leadership experience in IT managed services, and expertise in ITIL frameworks.

In collaboration with the HR Director and HR Deputy Director, you will lead the HR function to implement the people priorities outlined in the HMCTS Strategic Plan. Industries: Government Administration, Government Relations Services, and Human Resources Services. HM Courts & Tribunals Service (HMCT

Currently an Account Director within a full service events and experiential marketing agency seeking your next challenge. Account Director - Full Service Global Agency. Rare opportunity to join this global marketing, experiential and events agency in a strategic and sales focused Account Director ro

Acro) provides collaborative total talent management solutions including staff augmentation and managed service provider (MSP) services for contingent labor; direct hires for experienced workers and early careers, as well as management of direct hires utilizing RPO providers; and other related value

Reporting to the MD of a product‑led, £150‑200m turnover business, you will lead the end‑to‑end customer and consumer‑experience teams across customer service, sales order processing, product training, quality, technical support, logistics and supply chain. Collaborate with cross‑functi

About The Role**# Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions# Role PurposeThe Marketing Service Line Director, APAC and Global Occupier Strategy and Solutions is responsible for leading and delivering integrated marketing and communications activity for