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Customer Insight Analyst – Hakim Group Location: Darwen (3 days per week in the office - BB3 1AE) Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland. A career here offers empowerment, innovation, and support in a community of passionate professionals. As Hakim Group expands, we’re investing in understanding our patients better. We’re looking for an experienced Customer Insight Analyst to analyse data from CRM, POS, digital platforms, and surveys, turning complex information into clear insights. You’ll uncover behavioural trends, enhance segmentation strategies, and drive retention and conversion. You’ll also analyse satisfaction and advocacy data, using sentiment and key driver analysis to pinpoint areas for improvement. Roles & Responsibilities • Analyse patient and customer data across CRM, POS, digital platforms, and survey responses to identify behavioural trends and growth opportunities., • Design and interpret customer satisfaction and advocacy surveys, applying sentiment analysis and key driver modelling to surface actionable insights, • Build dashboards and reporting frameworks linking Recall performance, satisfaction scores, and repeat purchase behaviour to commercial KPIs, • Act as the key liaison between marketing teams and technical partners throughout the design and build of a new Customer Data Warehouse, • Support campaign targeting and personalisation through cohort analysis and predictive modelling., • Maintain retention dashboards to track CLTV, recall conversion, repeat purchases, and churn risk., • Collaborate with Marketing, Operations, Product, and Practice teams to inform lifecycle communications and service improvements, • Lead pre/post campaign analysis and contribute to the testing roadmap to steer optimisation priorities, • Translate complex data into clear, executive-ready insights for internal stakeholders and partner briefings, • Ensure compliance with GDPR and healthcare data governance standards. The Ideal Candidate We’re looking for a commercially minded analyst who blends technical expertise with strategic thinking: • Proven experience at a strategic level in customer insight, CRM analytics, or marketing analytics (ideally in healthcare, D2C, optical retail, or service sectors)., • Strong skills in SQL and Python, with experience using Power BI, Tableau, or similar visualisation tools and experience working with data warehousing environments, • Deep understanding of segmentation, lifecycle mapping, and campaign performance measurement., • Experience with CRM channel data (DM, SMS, Email) and MarTech ecosystems., • Confident designing and interpreting surveys, including sentiment and key driver analysis., • Ability to transform complex data into clear, actionable insights and strategic recommendations., • Experience building dashboards and managing reporting cycles independently., • Familiarity with demographic profiling tools like Mosaic or NSPL is a plus., • Strong knowledge of GDPR and data protection protocols.

We are excited to offer a fantastic opportunity for a Senior Purchasing Buyer to join our Tensar Division. If you have a passion for strategic procurement, supplier management and cost optimisation and thrive in a collaborative, fast‑paced environment, this role could be the perfect next step in your career. If you’re eager to make a real impact to our business, we would love to hear from you! Job Purpose: In this role, you will be responsible for strategic procurement, supplier management and cost optimisation. The Buyer’s primary responsibility is the timely purchase of goods and services at the best total overall cost and quality. The buyer collaborates with the appropriate category management team to ensure alignment with the overall strategy. Key responsibilities: • Verifies purchase requisitions by confirming specifications to understand internal customer requirements., • Evaluates and negotiates with suppliers based on their product quality, cost, delivery times, payment terms and customer service in collaboration with the Category Management function., • Prepares purchase orders to suppliers; monitors and expedites orders, as needed., • Post order management including but not limited to monitoring and resolving blocked invoices, reviewing and following up with suppliers on purchase orders past or upcoming delivery dates., • Contributes to Supply Chain success metrics, • Ensures adherence to company policies, purchasing procedures and relevant regulations., • Updates job knowledge by participating in educational opportunities Key competencies: • 5+ years purchasing experience, preferred, • CIPS qualification, preferred, • Knowledge of purchasing, sourcing and the source to pay process in an ERP environment., • Demonstrates knowledge of intermediate negotiations skills, • Demonstrates strong initiative and commitment to accomplishing work and achieving results, • Demonstrates exceptional customer service to both internal & external customers, including but not limited to department management and operational group directors and managers, • Offers new ideas and creative suggestions for continuous improvement, • Acts as a mentor to other purchasing staff and assists with training. Actively participates in professional development and training opportunities, • Leader or Influencer of change (processes, projects, procedures), • Proactively identifies and evaluates issues; makes accurate and timely decisions, • Professional-level communication required (verbal, written, listening), • Intermediate to advanced Technology Skills (SAP, E-Procurement, PowerBI, Microsoft Office) Additional Benefits: • 33 Days Annual Leave (Pro-rated) - inclusive of public holidays, • Life Assurance (3 x Pensionable Salary), • Pension contributions matched up to 6%, • Professional subscription contribution, • Enhanced sick pay scheme, • Discretionary company bonus scheme, • Employee Assistance Program and discount scheme available, • Other benefits also available This position is located in Blackburn, Lancashire. Pay is commensurate with skill set and experience. Tensar International Limited is an Equal Opportunity Employer offering competitive compensation and an excellent benefits package. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Head of Operations - HealthTech & Pharmacy Distribution Salary: £100,000 to £200,000 base (depending on experience) + equity Location: Blackburn, UK (on-site, relocation package available) Contract: Permanent, Full-Time Are you a strong operational leader ready to get in the trenches and take full ownership of a hands-on role in a fast-growing scale-up environment? An exceptional opportunity has arisen for a senior operations leader to take ownership of a high-growth health tech company’s UK pharmacy distribution operations. This role is ideal for a leader who thrives in fast-paced, scale-up environments, enjoys building operations from the ground up, and has experience managing high-volume, regulated supply chains. The successful candidate will spearhead the migration to larger premises, lead the design and implementation of robotics and automation, and scale operations from 4,000 to 35,000 orders per day. You will work closely with the UK leadership team and the CEO, shaping operational strategy while maintaining high standards of compliance and efficiency. Key Responsibilities • Lead operational set-up, migration, and scaling of UK distribution facilities, • Implement robotics, automation, and process improvement initiatives to support rapid growth, • Design organisational structures with efficient management layers and no operational bloat, • Manage high-volume warehouse operations, including logistics, shipping, and 3PL partnerships, • Ensure compliance with regulatory frameworks and operational best practices, • Recruit, lead, and mentor operational teams, ensuring high performance and engagement, • Monitor KPIs, identify bottlenecks, and drive continuous operational improvement, • Collaborate with leadership and cross-functional teams to align operations with company growth strategy, • Participate in leadership meetings, presenting operational insights and influencing strategic decisions Experience Required Essential • Senior operational leadership experience in large-scale warehouse, logistics, or distribution operations, • Proven track record of scaling operations in high-volume, regulated environments, • Experience implementing robotics, automation, or other technology-driven operational improvements, • Strong people management experience, leading teams of 100+ staff, • Experience managing operations handling 10,000+ orders per day, • Strong organisational, problem-solving, and stakeholder management skills, • Ability and willingness to relocate to Blackburn, UK Desirable • Background in pharmaceutical or healthcare distribution, • Experience with B2B and D2C supply chains, • Experience in start-up, high-growth, or private equity-backed environments, • Exposure to operational compliance under regulatory scrutiny, • Familiarity with Amazon-style operations, or large-scale e-commerce fulfilment How to Apply If you are a senior operational leader seeking a high-impact, hands-on role in a fast-growing health tech company with unlimited upside potential, please get in touch for a confidential discussion. Contact Tom Fitch at Compass Associates on 02393 874295 or email your CV to Referral Reward - Know someone who might be perfect for this role? We offer £200 in vouchers of your choice for every successful referral placed.

About the Company We are an award winning, progressive and well-established law firm with offices across East Lancashire, the Northwest and London. We provide a full range of legal services to both individuals and businesses, with a reputation built on delivering expert advice, practical solutions, and outstanding client care. Our Litigation dispute resolution team has a strong track record in handling high-profile and sensitive cases across defamation, privacy, media law, and reputation protection offering strategic and pragmatic legal solutions. About the Role We are seeking an experienced Defamation/Harassment Solicitor to join our growing team. You will advise and represent clients in harassment, stalking, defamation, libel, slander, privacy, and reputation management matters, often involving high-profile individuals and complex legal issues. The role will involve both claimant and defendant work. Responsibilities: • Advising clients on all aspects of harassment, stalking, defamation law, reputation management, and media disputes., • Managing cases from initial instruction through to settlement or trial., • Drafting pre-publication advice, letters of claim, defences, and other key legal documents., • Handling urgent injunction applications and crisis-management issues., • Liaising with clients, barristers, and other stakeholders., • Keeping up to date with legal developments in defamation, privacy, and related areas. Qualifications: • Qualified solicitor in England & Wales (2+ PQE preferred, but all levels considered). Required Skills: • Strong knowledge of harassment, defamation, libel, slander, and privacy law., • Experience handling reputation management and media-related disputes., • Excellent drafting, negotiation, and advocacy skills., • A strong client-focused approach, with the ability to handle sensitive matters discreetly., • Ability to work under pressure and meet tight deadlines. Pay range and compensation package: • Competitive salary and benefits package. Equal Opportunity Statement: We are committed to diversity and inclusivity. What We Offer: • Opportunity to work on high-profile and precedent-setting cases., • Supportive team culture with opportunities for professional development., • Flexible/hybrid working arrangements. To apply, please send a current CV and covering letter to

About the Job Job Title: Interim Group Reporting Manager Location: Blackburn, 4 days on site Day Rate: £400-600 Sector: Retail A well-established, high growth multi-site retail business, seeking to appoint an experienced Interim Group Reporting Manager for an initial 6 month contract, with the possibility of a permanent role. The Role This is a commercially focused role requiring ownership of group reporting and delivery of high quality consolidated board packs. This requires someone who can enhance the analysis, provide clear narrative and deliver deeper insight to support senior leadership decision making across international operations. This role is ideal for someone who thrives in pace, enjoys ambiguity and wants direct exposure to strategic decision making. Key Responsibilities • Ownership of group reporting and consolidated board pack preparation, • Multi-currency reporting, • Detailed commercial analysis to support budget meetings, • Constructively challenging costs and spend, • Enhancing reporting quality, clarity, and insight About You • ACCA/CIMA Qualified, • Advanced Excel skills (essential), • Experience within a retail or multi-site environment, • Proven ability to gather and consolidate data from multiple sources, • Multi-currency reporting experience, • Experience with Power BI or other data visualisation tools, • System implementation experience (beneficial), • NetSuite experience (advantageous)

Job Description Sizewell C. The power of good for Britain. Location: Based in London, 3 days minimum per week. (Hybrid working available) Occasional travel to Suffolk. Contract : Permanent, full-time. Salary: Competitive salary, based on experience. Benefits include: • Annual Leave: 28 days per annum, increasing to 30 days after 5 years of service, plus bank holidays., • Bonus: Up to 5% annual bonus., • Pension Contributions: Defined Contribution Pension Scheme with up to 7.5% employee contribution 15% employer contribution. At Sizewell C (SZC) we’re looking for an Independent Technical Advisor/Liaison Committee Lead to join our Economic Regulatory and Requirements Assurance Function. This is a unique opportunity to shape a critical function within a regulated environment, ensuring our compliance and assurance frameworks meet the highest standards. About this role In this pivotal role, you’ll ensure our compliance and assurance frameworks meet the highest standards in a regulated environment. You’ll: • Lead engagement with the Independent Technical Advisor (ITA), managing contracts and performance., • Establish and oversee the Liaison Committee in line with the SZC Liaison Agreement., • Develop and implement economic regulatory compliance frameworks and policies., • Provide expert guidance on economic regulation across the business., • Proven experience in economic regulation, ideally within the RAB model., • Strong compliance background—government, regulatory services, or finance preferred., • Ability to influence and build relationships at all levels, including executive and board level., • Excellent communication—able to simplify complex regulatory concepts., • Strong analytical and project management capabilities., • Commercial awareness with a strategic mindset., • A major infrastructure project with national impact, • Hybrid working with flexibility built in, • Competitive salary, bonus and benefits, • Clear progression and development opportunities Key Competencies Behavioural Competences Humility • Recognise the value brought from different cultures and experiences, • Positively challenge poor quality and performance, • Identify solutions at the lowest possible level, • Value the rules and environment in which we operate, • Give and receive feedback with respect, • One team, working closely together and helping each other, • Empowered teams always looking forward., • Communicate clearly and consistently, • Promote collaboration and team alignment, • Clearer and faster decision making The Sizewell C team is one of the most exciting and largest new megaprojects in the UK, whilst being at the forefront of the UK’s climate change agenda and energy policy. We have begun constructing a 3.2-gigawatt nuclear power station on the Suffolk coast in the East of England replicating, wherever possible, the design used for Hinkley Point C, another nuclear power station being built in Somerset. When built, Sizewell C will be one of the largest power stations to operate in the UK. The power station will generate low carbon electricity for at least 60 years, supplying over 6 million homes and supporting around 7% of the UK’s current electricity needs. Our vision is to Lead The Way On Nuclear . We want Sizewell C to define what good leadership for the nuclear industry and British infrastructure looks like and deliver on it. We understand the feats of organisation, logistics, collaboration and imagination that building nuclear requires. We are building for the next generation for their home-grown energy, energy price stability and ultra-low carbon power in abundance. We also want to set the benchmark for maximising long-lasting social value as we build and demonstrate how smart collaboration can work for the benefit of communities – locally, regionally and nationally. We are the first nuclear power station in the UK to be funded under the Regulated Asset Base funding model (RAB). Our largest shareholder is the UK Government, alongside equity partners La Caisse, Centrica, EDF and Amber Infrastructure. Sizewell C operates within a complex and fast-moving stakeholder environment, engaging with a wide range of partners including government bodies, regulators, local communities, supply chain partners, and international collaborators. This makes Sizewell C a uniquely stimulating place to work — where navigating evolving priorities, balancing interests, and building trusted relationships is just as critical as technical excellence. For those who thrive in dynamic, multi-dimensional settings, it offers unmatched professional challenge and growth. When joining Sizewell C, you may wonder why you are contacted by colleagues with an EDF email or see the EDF logo on portals that you access and/or documentation you receive; this is because we have partnered with EDF for the provision of a number of support services whilst we complete a successful transition out of the EDF group. At Sizewell C we encourage and embrace diversity and how it can improve our experience and performance at work. It is a requirement that those who join us have the right to work in the UK. Whilst sponsorship may be a possibility that we can explore, we are fully committed to local recruitment where possible, and those already holding the right to work in the UK. To be appointed to this role, you will need to meet the criteria for Security Vetting, which will, ordinarily, require you to have been a resident of the UK for at least three of the past five years. By submitting an application to this role, you acknowledge that you have read and understood Sizewell C’s employee ___ and EDF's employee ___. Just to let you know, EDF will be processing and sharing information about your application on behalf of Sizewell C.

This is a strategic leadership role driving licensing and regulatory excellence across major modular and fusion nuclear missions. Contribute to strategic growth across Fusion and Modular Nuclear business lines.

The Account Director will be responsible for the Strategic delivery of the contract.

As the Finance Analyst / Finance Business Partner / FP&A Analyst, you'll be working closely with other Business Analysts and members of the finance team. FINANCE ANALYST / FINANCE BUSINESS PARTNER / FP&A ANALYST. As part of their strategic growth plans, they're now seeking to add a further member to

A Procurement Engineer with responsibility for one or more suppliers, actively managing and driving strategic 'Value' related sourcing activities for your area of responsibility. A Continuous Improvement mind-set with proven examples of identifying new ideas that drive improvement, problem solving a

Procurement Engineer Warton based (Hybrid 2-3 days per week) £33. A Procurement Engineer with responsibility for one or more suppliers, actively managing and driving strategic "Value" related sourcing activities for your area of responsibility. Knowledge: - A Continuous Improveme

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future . CX Design Director Flexible UK locations with FlexFirst hybrid working Overview As CX Design Director, you will define and lead the end-to-end customer experience strategy across all journeys and touchpoints. You'll use service design and customer insight to simplify complex services, remove friction, and ensure experiences are consistent, caring, and commercially effective. You'll map customer journeys across digital and human channels, identify pain points, and prioritise improvements that deliver measurable impact - improving retention, reducing cost-to-serve, and supporting growth. You'll lead a multidisciplinary service design and journey management team and work closely with marketing, product, commercial, and customer-facing teams to deliver joined-up experiences. This is a senior role focused on drive substantial customer experience improvements that scale across the organisation, and deliver tangible value for customers and the business. About the role * Own the end-to-end customer experience across all brands, channels, journeys, and touchpoints to drive satisfaction, loyalty, and lifetime value. * Translate business and brand strategy into experience design, influencing senior leaders to embed CX into strategic planning, investment, and performance decisions. * Lead and develop a multidisciplinary CX team, building capability, standards, and governance to deliver customer-led outcomes at scale. * Use customer insight, research, feedback, and data to prioritise CX activity and focus investment on the journeys and moments that deliver the greatest impact. * Drive end-to-end journey improvement through human-centred design, collaboration, and experimentation, delivering measurable improvements for customers and the business. What we're looking for You're an experienced CX or Service Design leader with a strong track record of shaping end-to-end customer experiences in complex, regulated, or large-scale environments. You bring: * Deep experience in service design and customer journey mapping. * Strong leadership skills, with experience building and developing high-performing teams. * Confidence using customer insight, research, and data to drive decisions. * A pragmatic, commercial mindset, focused on delivering outcomes. * The ability to influence senior stakeholders and work effectively across functions. You care about making things simpler for customers and you know how to turn CX improvements into real business value.

A charitable organization in Lancashire is seeking a Head of Finance & Resources.

A well-established branded hotel is seeking a driven Director of Sales in Blackburn to lead sales strategies and grow revenue. The role involves building strong relationships, managing corporate and group bookings, and identifying new revenue opportunities.

A global leader in sealing solutions is seeking a Director of Global Strategic Operational Excellence in Blackburn, England.

A healthcare organization in the UK is seeking an exceptional infection prevention expert to lead the Infection Prevention Nursing Team.The role involves strategic leadership in infection prevention across all sites, developing programs, and managing responses to outbreaks.Ideal candidates have stro

A leading manufacturing firm in Blackburn is seeking a Continuous Improvement Manager to define and implement strategic improvements across operations.The ideal candidate will leverage Lean principles to enhance performance and drive measurable results.Responsibilities include partnering with depart

A leading aerospace firm in Blackburn is seeking a Head of Operations to optimize and lead business operations. This position offers significant autonomy, the chance to be involved in strategic planning, and an opportunity to benefit from the business's growth.

You'll lead the Trust's Infection Prevention Nursing Team, providing strategic direction and hands‑on leadership to deliver excellence in infection prevention and control across all our sites. As part of the Corporate Nursing team, you'll be at the heart of strategic decision‑making, working alo

Assistant Director of Nursing - Infection Prevention. You'll lead the Trust's Infection Prevention Nursing Team, providing strategic direction and hands‑on leadership to deliver excellence in infection prevention and control across all our sites. As part of the Corporate Nursing team, you'll be at

A high-performing multi-academy trust in the UK is seeking a Senior Project Manager to lead the implementation of key initiatives aimed at improving educational outcomes and enhancing social mobility.The role involves managing strategic projects, including partnerships and new school developments, w

A leading pet products company in the United Kingdom is seeking a Senior Brand Manager to oversee strategic brand plans and drive innovation. This position offers the opportunity to shape the future of the brand in a fast-paced environment. In this role, you will lead cross-functional teams to enhan

Working nationally, you will have a strategic national coordination role, supporting Natural England’s Principal Officers for the New Towns and New Homes Accelerator Programmes to coordinate strategic approaches that unblock and accelerate housing and infrastructure development while maximisin

Strategic Account Manager - Field Based with a central location preferable, you will be required to travel to Milton Keynes once a weekAbout The RoleSALARY: From £56,816 pa dependent on experienceLOCATION: Field Based with a central location preferable, you will be required to travel to Milton Ke

Our strategy is framed through four strategic outcomes. They require strategic solutions which will address impacts at many sites and deliver gains for nature on a large scale. The team is currently engaged in a range of strategic solutions for offshore energy generation, air pollution, recreational

Principal Officer – Strategic Partnerships. SYMCA’s approach to strategic partnerships across South Yorkshire and nationally. In this role, you’ll take ownership of SYMCA’s strategic partnership strategy, ensuring alignment with the Corporate Plan and Mayoral priorities.

They require strategic solutions which will address impacts at many sites and deliver gains for nature on a large scale. The team is currently engaged in a range of strategic solutions for offshore energy generation, air pollution, recreational disturbance and water resources. The breadth of this wo

Join us as a Strategic Account Manager in our dynamic Corporate Partnerships team, to lead on stewarding and growing a portfolio of high-value corporate partnerships. This is a hands-on, strategic role where your expertise in relationship management, fundraising, and partnership growth will directly

Working nationally, you will have a strategic national coordination role, supporting Natural England’s Principal Officers for the New Towns and New Homes Accelerator Programmes to coordinate strategic approaches that unblock and accelerate housing and infrastructure development while maximisin

Senior Strategic Account Executive. Our partner is looking for a Strategic Account Executive with a focus on converting qualified leads into customers.

You'll influence major strategic and investment decisions, ensuring commercial sustainability and scalable growth in a rapidly expanding sector. Strategic Finance Director FTC. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for a Strategic Finance Directo

Our client, a prominent organisation within the highways sector, is seeking a Strategic Partner Manager to manage strategic delivery partnerships and frameworks. Key Responsibilities: Managing strategic delivery partnerships and frameworks on behalf of the council Ensuring compliance with contractu

The Director of Fundraising & Strategic Partnerships will lead and grow sustainable income across multiple fundraising streams while developing high-value strategic partnerships. We are delighted to announce that we are seeking a Director of Fundraising and Strategic Partnerships to join the team he

This role offers a brilliant opportunity to shape and grow their strategic partnerships function, helping to significantly extend reach, diversify income and grow membership -. Strategic Partnerships Manager. Charity People is delighted to be partnering with a charity to recruit a Strategic Partners

A senior-level scope with meaningful autonomy, enabling you to operate as a true strategic partner to the leadership team. Director of Strategic Partnerships & Alliances. Your mission is to build and manage a high impact‑partner ecosystem, generate and close partner led‑ revenue opportunities, e

Demand / Lead Generation – Strategic Account Director.

Own the end-to-end relationship with strategic partners. Strategic Planning & Reporting. Strategic Partner Acquisition & Growth.

Strategic Sales Executive – Accountancy Solutions (Remote, UK).

Senior Strategic Account Executive – AI-Powered Endpoint Management. They are now looking to hire a Senior Strategic Account Executive to drive new business across regulated industries, owning a high-growth territory with the opportunity to build from the ground up. Role – Senior Strategic Accou

Reporting to the Director of Strategic Sales and embedded in the central team that leads Pearson’s most strategic and complex commercial agreements, you bring together the right people, processes, and market intelligence, mobilising internal stakeholders and resources at the right moments, to shap

The Strategic Partnerships Manager will take ownership of developing and managing strategic relationships with ICP organisations, utilities, government bodies, and delivery partners. Strategic Partnerships Manager. Build strong relationships with senior stakeholders across utilities, government, and

Strategic Sales Executive – HCM Solutions (Remote, UK).

Wenham Carter is supporting a leading SaaS vendor to hire a Strategic Account Manager. In the role, you would expand a large set of top global strategic Chemical and Energy accounts across the the UK.

You’ll own the full sales cycle, develop deep relationships with key stakeholders, including C-level executives, and drive strategic outcomes across your portfolio. Proven quota attainment in strategic or named account roles. We’re hiring a Strategic Account Executive to manage a small number of

Wenham Carter is supporting a leading SaaS vendor to hire a Strategic Account Manager. In the role, you would expand a large set of top global strategic Industrial, Manufacturing and Automotive accounts across the DACH region.

Strategic Partnership ManagerExcellent benefits package, Competitive Salary, Uncapped Commission and Company EV.

You will ensure safety, quality care, and strategic clarity while uniting various stakeholders around shared objectives.

A prominent charity organization based in Greater London is seeking a non-executive Commissioner to guide major infrastructure projects at the Royal Hospital Chelsea.The role requires significant experience in capital projects, lifecycle planning, and facilities management.The ideal candidate should