Primary Site Engineer - Ashburn, VA
hace 3 días
Chicago
Description At Vertiv we design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial are the trusted Service Provider for 70% of Fortune 500 companies including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture, • Company leaders have many years of hands-on Field Service experience in this industry and many others, • Tremendous focus is placed on employee technical and leadership development, • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive hands-on learning, • Competitive benefits include: Company vehicle smartphone laptop personal protective equipment (PPE) other tools-of-the-trade 401k Profit Sharing & Generous PTO/Vacation Plan Medical Vision & Dental & more, • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation work instructions and self-help troubleshooting guides, • Company-wide commitment to promoting a strong work/life balance ESSENTIAL JOB FUNCTIONS TECHNICAL • Render on site and phone assistance to customers., • Perform work related tasks according to company guidelines for scheduled maintenance, • Implement Field Change Notices according to published guidelines, • Keep current on Safety Bulletins Safety Field Change Notices Field Change Notices and Service Tips SAFETY • Operate in a safe manner in accordance with published safety guidelines, • Must wear appropriate PPE as per company guidelines and accordance with job duties, • Adhere to work hours policy guidelines, • Report all work related accidents or injuries within 24 hours to the appropriate personnel ADMINISTRATION • Provide accurate and timely reporting according to company guidelines, • Time cards expense reports mileage reports ticket closure forms et al., • Maintain individual inventory in accordance with company policy, • Maintain company property according to company policies CUSTOMER SATISFACTION • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment, • Strive to provide all customers a first time fix for their equipment, • Maintain customer satisfaction rates according to company guidelines, • Attend Customer Meetings as required PERFORMANCE • Maximize productivity by combining service opportunities, • Complete all work in an efficient and timely manner, • Capable of making technical decisions under pressure, • Maintain productive utilization rate according to company guidelines, • Perform inventory cycle counts according to company guidelines, • Adhere to company dress code and safety regulations, • Meet or exceed on-site response time requirements for each customer, • Understand and comply with company startup/escalation processes and procedures KNOWLEDGE SKILLS & ABILITIES • Equivalent industry experience and/or Technical or Undergraduate Degree, • Strong Interpersonal Skills, • Professional, • Reliable, • Team Player, • Familiarity with electrical / electronic test equipment and fundamentals, • Must be able to read and interpret electrical line diagrams and blueprints, • Ability to make basicsite evaluation skills to include: environmental temperature and general operating conditions, • Elementary fix/repair techniques based on directed supervision, • Capable of completing tasks and return unit to full operating conditions based upon directed supervision, • Ability to summarize and report all work related tasks performed, • Strong skill sets:, • Communication skills, • Customer service skills, • Troubleshooting skills, • Safety procedures, • Organizational and planning skills, • Computer skills, • Mechanical aptitude TRAVEL REQUIREMENTS • Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge ofElectrical Power Distribution Generators Switchgear Automatic Transfer Switcheset al., • Willing to travel anywhere in North America 80% of the time.Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated., • Does NOT require relocation to a Vertiv headquarter or regional office at this time., • This is project work which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress., • Options for downtime (i.e. in between projects) employee can take PTO training regional work and home office work., • Typical schedule is to work 4-6 weeks consecutive and then 1-2 weeks back at home base depending on project schedule. This varies based on the phase of the project., • Expect to receive accelerated on-job-training (OJT) and experience due to the nature of this work., • Excellent career jump start and then settle down in a region (if and when you choose to do so) STANDARD SAFETY AND TRAINING REQUIREMENTS • Field New Hire Orientation, • OSHA 30 Hour Construction, • NFPA 70E Electrical Safety (Instructor Led), • Services Safety Online Safety Courses, • CPR/First Aid/ AED Training, • Electronic Quality Systems, • CAR/PAR, • Injury Incident Reporting, • Safety Incident Reporting, • Stop Work Authority Policy WORKING CONDITIONS • Travel is required, • Flexible schedules (weekends evenings and holidays), • Valid drivers license, • Due to the safety sensitive aspect of the role candidates are required to successfully pass a drug test prior to addition you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs the associate is regularly required to stand walk use hands and fingers handle or feel objects tools or other components; reach with hands and arms; stoop kneel crouch or crawl; talk hear and associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law) provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus, • Operational Excellence, • High-Performance Culture, • Innovation, • Own It, • Act With Urgency, • Foster a Customer-First Mindset, • Think Big and Execute, • Lead by Example, • Drive Continuous Improvement, • Learn and Seek Out Development At Vertiv we offer the stability of a global leader in a growing industryandthe opportunity of a startup. We design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5 billion in sales a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to___ Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to ___Description At Vertiv we design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial are the trusted Service Provider for 70% of Fortune 500 companies including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture, • Company leaders have many years of hands-on Field Service experience in this industry and many others, • Tremendous focus is placed on employee technical and leadership development, • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive hands-on learning, • Competitive benefits include: Company vehicle smartphone laptop personal protective equipment (PPE) other tools-of-the-trade 401k Profit Sharing & Generous PTO/Vacation Plan Medical Vision & Dental & more, • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation work instructions and self-help troubleshooting guides, • Company-wide commitment to promoting a strong work/life balance ESSENTIAL JOB FUNCTIONS TECHNICAL • Render on site and phone assistance to customers., • Perform work related tasks according to company guidelines for scheduled maintenance, • Implement Field Change Notices according to published guidelines, • Keep current on Safety Bulletins Safety Field Change Notices Field Change Notices and Service Tips SAFETY • Operate in a safe manner in accordance with published safety guidelines, • Must wear appropriate PPE as per company guidelines and accordance with job duties, • Adhere to work hours policy guidelines, • Report all work related accidents or injuries within 24 hours to the appropriate personnel ADMINISTRATION • Provide accurate and timely reporting according to company guidelines, • Time cards expense reports mileage reports ticket closure forms et al., • Maintain individual inventory in accordance with company policy, • Maintain company property according to company policies CUSTOMER SATISFACTION • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment, • Strive to provide all customers a first time fix for their equipment, • Maintain customer satisfaction rates according to company guidelines, • Attend Customer Meetings as required PERFORMANCE • Maximize productivity by combining service opportunities, • Complete all work in an efficient and timely manner, • Capable of making technical decisions under pressure, • Maintain productive utilization rate according to company guidelines, • Perform inventory cycle counts according to company guidelines, • Adhere to company dress code and safety regulations, • Meet or exceed on-site response time requirements for each customer, • Understand and comply with company startup/escalation processes and procedures KNOWLEDGE SKILLS & ABILITIES • Equivalent industry experience and/or Technical or Undergraduate Degree, • Strong Interpersonal Skills, • Professional, • Reliable, • Team Player, • Familiarity with electrical / electronic test equipment and fundamentals, • Must be able to read and interpret electrical line diagrams and blueprints, • Ability to make basicsite evaluation skills to include: environmental temperature and general operating conditions, • Elementary fix/repair techniques based on directed supervision, • Capable of completing tasks and return unit to full operating conditions based upon directed supervision, • Ability to summarize and report all work related tasks performed, • Strong skill sets:, • Communication skills, • Customer service skills, • Troubleshooting skills, • Safety procedures, • Organizational and planning skills, • Computer skills, • Mechanical aptitude TRAVEL REQUIREMENTS • Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge ofElectrical Power Distribution Generators Switchgear Automatic Transfer Switcheset al., • Willing to travel anywhere in North America 80% of the time.Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated., • Does NOT require relocation to a Vertiv headquarter or regional office at this time., • This is project work which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress., • Options for downtime (i.e. in between projects) employee can take PTO training regional work and home office work., • Typical schedule is to work 4-6 weeks consecutive and then 1-2 weeks back at home base depending on project schedule. This varies based on the phase of the project., • Expect to receive accelerated on-job-training (OJT) and experience due to the nature of this work., • Excellent career jump start and then settle down in a region (if and when you choose to do so) STANDARD SAFETY AND TRAINING REQUIREMENTS • Field New Hire Orientation, • OSHA 30 Hour Construction, • NFPA 70E Electrical Safety (Instructor Led), • Services Safety Online Safety Courses, • CPR/First Aid/ AED Training, • Electronic Quality Systems, • CAR/PAR, • Injury Incident Reporting, • Safety Incident Reporting, • Stop Work Authority Policy WORKING CONDITIONS • Travel is required, • Flexible schedules (weekends evenings and holidays), • Valid drivers license, • Due to the safety sensitive aspect of the role candidates are required to successfully pass a drug test prior to addition you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs the associate is regularly required to stand walk use hands and fingers handle or feel objects tools or other components; reach with hands and arms; stoop kneel crouch or crawl; talk hear and associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law) provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus, • Operational Excellence, • High-Performance Culture, • Innovation, • Own It, • Act With Urgency, • Foster a Customer-First Mindset, • Think Big and Execute, • Lead by Example, • Drive Continuous Improvement, • Learn and Seek Out Development At Vertiv we offer the stability of a global leader in a growing industryandthe opportunity of a startup. We design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5 billion in sales a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to ___Description At Vertiv we design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial are the trusted Service Provider for 70% of Fortune 500 companies including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: • Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture, • Company leaders have many years of hands-on Field Service experience in this industry and many others, • Tremendous focus is placed on employee technical and leadership development, • Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive hands-on learning, • Competitive benefits include: Company vehicle smartphone laptop personal protective equipment (PPE) other tools-of-the-trade 401k Profit Sharing & Generous PTO/Vacation Plan Medical Vision & Dental & more, • Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation work instructions and self-help troubleshooting guides, • Company-wide commitment to promoting a strong work/life balance ESSENTIAL JOB FUNCTIONS TECHNICAL • Render on site and phone assistance to customers., • Perform work related tasks according to company guidelines for scheduled maintenance, • Implement Field Change Notices according to published guidelines, • Keep current on Safety Bulletins Safety Field Change Notices Field Change Notices and Service Tips SAFETY • Operate in a safe manner in accordance with published safety guidelines, • Must wear appropriate PPE as per company guidelines and accordance with job duties, • Adhere to work hours policy guidelines, • Report all work related accidents or injuries within 24 hours to the appropriate personnel ADMINISTRATION • Provide accurate and timely reporting according to company guidelines, • Time cards expense reports mileage reports ticket closure forms et al., • Maintain individual inventory in accordance with company policy, • Maintain company property according to company policies CUSTOMER SATISFACTION • Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each designated assignment, • Strive to provide all customers a first time fix for their equipment, • Maintain customer satisfaction rates according to company guidelines, • Attend Customer Meetings as required PERFORMANCE • Maximize productivity by combining service opportunities, • Complete all work in an efficient and timely manner, • Capable of making technical decisions under pressure, • Maintain productive utilization rate according to company guidelines, • Perform inventory cycle counts according to company guidelines, • Adhere to company dress code and safety regulations, • Meet or exceed on-site response time requirements for each customer, • Understand and comply with company startup/escalation processes and procedures KNOWLEDGE SKILLS & ABILITIES • Equivalent industry experience and/or Technical or Undergraduate Degree, • Strong Interpersonal Skills, • Professional, • Reliable, • Team Player, • Familiarity with electrical / electronic test equipment and fundamentals, • Must be able to read and interpret electrical line diagrams and blueprints, • Ability to make basicsite evaluation skills to include: environmental temperature and general operating conditions, • Elementary fix/repair techniques based on directed supervision, • Capable of completing tasks and return unit to full operating conditions based upon directed supervision, • Ability to summarize and report all work related tasks performed, • Strong skill sets:, • Communication skills, • Customer service skills, • Troubleshooting skills, • Safety procedures, • Organizational and planning skills, • Computer skills, • Mechanical aptitude TRAVEL REQUIREMENTS • Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge ofElectrical Power Distribution Generators Switchgear Automatic Transfer Switcheset al., • Willing to travel anywhere in North America 80% of the time.Schedule is dependent upon project work and is flexible to the degree it can be. This is worked out on a case by case basis with your assigned project manager. PTO scheduled in advance can and will be accommodated., • Does NOT require relocation to a Vertiv headquarter or regional office at this time., • This is project work which typical projects last anywhere from 6-12 months on average. It can vary based on schedule and progress., • Options for downtime (i.e. in between projects) employee can take PTO training regional work and home office work., • Typical schedule is to work 4-6 weeks consecutive and then 1-2 weeks back at home base depending on project schedule. This varies based on the phase of the project., • Expect to receive accelerated on-job-training (OJT) and experience due to the nature of this work., • Excellent career jump start and then settle down in a region (if and when you choose to do so) STANDARD SAFETY AND TRAINING REQUIREMENTS • Field New Hire Orientation, • OSHA 30 Hour Construction, • NFPA 70E Electrical Safety (Instructor Led), • Services Safety Online Safety Courses, • CPR/First Aid/ AED Training, • Electronic Quality Systems, • CAR/PAR, • Injury Incident Reporting, • Safety Incident Reporting, • Stop Work Authority Policy WORKING CONDITIONS • Travel is required, • Flexible schedules (weekends evenings and holidays), • Valid drivers license, • Due to the safety sensitive aspect of the role candidates are required to successfully pass a drug test prior to addition you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. PHYSICAL REQUIREMENTS: While performing duties of the above jobs the associate is regularly required to stand walk use hands and fingers handle or feel objects tools or other components; reach with hands and arms; stoop kneel crouch or crawl; talk hear and associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision distant vision color vision peripheral vision depth perception and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law) provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. . Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES • Customer Focus, • Operational Excellence, • High-Performance Culture, • Innovation, • Own It, • Act With Urgency, • Foster a Customer-First Mindset, • Think Big and Execute, • Lead by Example, • Drive Continuous Improvement, • Learn and Seek Out Development At Vertiv we offer the stability of a global leader in a growing industryandthe opportunity of a startup. We design manufacture and service the mission-critical infrastructure technologies for vital applications in data centers communication networks and commercial and industrial environments. With $5 billion in sales a strong customer base and global reach in nearly 70 countries our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer.We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to