Chat email support jobs in Chattanooga, TennesseeCreate job alerts

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Competitive pay / Comprehensive healthcare coverage / 401k match / Equity ownership potential / Learning stipend - As a Customer Support Specialist at Tovala, you will: Respond promptly and professionally to customer inquiries via phone, email and chat, troubleshooting any issues and providing timel

Customer Service Rep / Remote] - Anywhere in U.Flexible Schedule / Competitive Compensation / Comprehensive Employee Benefits Package - As a Member Service Support Specialist, you will: Provide exceptional customer service to members via phone, email, and chat; Troubleshoot and resolve member inquir

Competitive Pay / Comprehensive Employee Benefits Package - As a Customer Support Specialist at USALCO, you will: Provide exceptional customer service and support via phone, email, and chat; Resolve complex customer inquiries and issues in a timely and efficient manner; Escalate issues to appropriat

Tag% / Remote] - Anywhere in U.Competitive Pay + Annual Bonus Eligibility / Medical Benefits / Paid Time Off / Collaborative, mission-driven culture - As a Customer Support Representative at TeamBuilder, you will: Provide prompt and courteous customer service via phone, email, and chat; Troubleshoot

Customer Support / Remote] - Anywhere in U.Up to $53,000-yr / Comprehensive Health insurance - As a Customer Service Representative, you will: Provide exceptional customer service through phone, email, and chat support to assist clients with product inquiries, order processing, and issue resolution;

Up to $25 per hour + bonus / 10:30am-7pm CST / Medical-Dental-Vision-Life-AD&D / 401k match / PTO / HSA-FSA / Paid parental bonding leave / Tuition reimbursement - As a Customer Support Specialist at Sonova, you will: Respond to customer inquiries and complaints via phone, email, and chat in a timel

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY . As a Customer Service Coordinator, you'll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we've been in the game since 1933! Shop Location: Chattanooga, TN Shift/Schedule: Monday - Friday 7am - 4:00pm. After 4-5 weeks will go to a mid-shift schedule, 10am - 7:30pm Salary - Paid Weekly Bachelor's Degree Required The Operations Management Trainee (OMT) is an 18 month structured and comprehensive training program to develop leadership and operational knowledge. The position involves working collaboratively with different teams to gain insights into the business, processes and strategies to align with customer retention, all facets of operational excellence and metrics. This position will give you a chance to utilize your problem solving abilities to help make good business decisions for the company. With support, mentorship and training from your managers and fellow team members, along with your willingness to relocate, you will be prepared to take the next step in a successful career. This is an amazing opportunity for a recent college graduate to start their career with a successful and stable company. In addition to a comprehensive benefit package, a 401(K) Savings Plan with a company match, discounted stock purchase options, and performance-based annual cost of living increases, we are proud to offer: + Comprehensive training and the ability to continue your professional development + Regional and local Ryder resources to help guide and support + The stability and peace of mind that comes with working for a World-Class, Fortune 500 organization that has been in business for over 85 years with over 36,000 employees worldwide. + 12 weeks of paid maternity leave. + Additional day of Paid Time Off (PTO) for Military Veterans. Essential Functions + Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction. + Coordinate with the rental department to ensure maximum utilization without compromising lease customers. + Partner with Sales staff on customer calls for new business and increased customer satisfaction. + Manage running costs and maintenance overheads. Ensure policy and processes are followed to optimize running costs and maintenance overhead. + Accountable for coordinating with Maintenance, Asset Management, Sales and Marketing to ensure customer satisfaction. + Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility. Additional Responsibilities + Relocation within the business unit at the conclusion of the training program is required. + Performs other duties as assigned. Skills and Abilities + Detail oriented with excellent follow-up practices, Required. + Strong verbal and written communication skills , Required. + Instills commitment to organizational goals , Required. + Capable of multi-tasking, highly organized, with excellent time management skills Able to prioritize work, Required. + Flexibility to operate and self-driven to excel in a fast-paced environment , Required. + Strong mechanical skills , Required. + Effective interpersonal skills Excellent influencing skills, Required. + Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). , Required. + Ability to work independently and as a member of a team, Required. Qualifications + Bachelor's Degree, Required. + 1 year or more in customer service with issues resolution experience, Preferred. + Strong PC knowledge/skills to include spreadsheet and word processing software packages Advanced, Required. + Basic understanding of Business Finance, controls and metrics Beginner, Required. #LI-post #INDexempt #FB #LI-JJ Job Category: Operations and Support Our Culture & Commitment : At Ryder, you're trusted to make an impact-while enjoying room to grow and having a voice that's heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together. Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Salaried Minimum Pay Range: $55,000 Maximum Pay Range: $55,000 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers . Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754. Current Employees : If you are a current employee at Ryder, please click here (https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld) to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . #wd

Job Title: Work From Home Customer Service Representative Employer: Amazon Job Description: As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance. You will provide support through various channels, including phone, email, and chat, to resolve customer inquiries and issues. Your role is essential in ensuring a positive customer experience and maintaining Amazon's reputation for excellent customer service. Key Responsibilities: • Respond to customer inquiries via phone, email, and chat., • Resolve customer issues and complaints in a timely manner., • Provide product information and support., • Process orders and returns., • Document customer interactions and maintain accurate records., • Follow company policies and procedures. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to work independently and manage time effectively., • Reliable internet connection and a quiet workspace.

Job Description Benefits • Career growth: we’re a fast-growing organization and we promote from within; this role is a launchpad, not a landing spot, • Performance bonus opportunities up to $700 during peak season, • Medical, dental, vision, HSA, and short-term disability, 30-day waiting period, • 401K with employer match, 6-month waiting period (must be 21+), • 80 hours PTO annually, accrued bi-weekly, • Paid parental leave (maternity and paternity) after 1 year of employment, • Performance, attendance, anniversary, and birthday perks, • Unlimited fresh coffee and fruit all day About this Role At Legacybox, we don’t hire customer service reps. We hire brand ambassadors who happen to be great at customer service. Legacybox exists to honor the trust families place in us by reclaiming their most meaningful moments from aging media so they can be watched, shared, and preserved forever. Every email you write, every call you take, every chat you handle is a moment where a family has put their irreplaceable memories in our hands. We take that seriously, and so do you. You are empathetic, calm under pressure, a natural problem solver, and you write with warmth and precision. You are as comfortable de-escalating a frustrated customer as you are spotting a process gap and flagging it for the team. You want to do more than answer tickets; you want to help build something. What You’ll Do • Own customer interactions across phone, email, and live chat; phone is our most important channel and the one where our brand shows up most personally; every interaction, regardless of channel, should be warm, complete, and on-brand, • Read the room: calibrate tone and urgency to the customer’s emotional state, not a script, • Resolve issues on the spot; when escalation is needed, submit Tier 2 requests that are detailed, accurate, and actionable, • Master our order management systems to handle account changes, order tracking, billing questions, and fulfillment inquiries efficiently, • Maintain deep product knowledge across Legacybox to give confident, accurate answers to any customer, • Identify recurring friction points and surface them proactively. We want root fixes, not repeat tickets, • Represent the brand with every word you write: you are not a support agent, you are a concierge, • Contribute to a culture of improvement: share ideas, flag gaps, and help us raise the bar What We’re Looking For Required: • Exceptional written communication skills: clear, warm, and professional; free of jargon, reflexive openers, and filler language, • Exceptional verbal communication skills and phone etiquette — confident, composed, and human on the phone; you know how to listen, how to de-escalate, and how to leave someone feeling taken care of, • Fast, accurate typing; you can keep up with live chat and high-volume email without sacrificing quality, • Sound judgment: you know when to act, when to escalate, and how to handle ambiguity without a playbook, • Creative problem solving — you find the yes before you reach for the no, • Proficiency with web-based tools and productivity software; comfortable learning new platforms quickly, • Working knowledge of Google Suite (Docs, Sheets, Gmail, Drive), • Experience with or ability to quickly master: Gorgias (or similar CRM), Aircall, Slack, • 1+ years of customer-facing work experience, or an Associate’s degree, • 18+ years old, • Must pass drug test and state, federal, and criminal background check A strong plus: • Hotel, hospitality, or concierge experience — you already know what “going above and beyond” actually looks like, • Sales experience and acumen — you understand how to listen for needs, build trust, and guide a customer toward the right decision without pressure, • Mac computer proficiency What Success and Growth Look Like This is a performance-driven role. We measure what matters and we invest in people who consistently hit the bar. You’ll be expected to maintain strong results across three dimensions: • Tickets per hour (TPH) — you manage your time well and work efficiently through volume without cutting corners on quality, • Customer satisfaction (CSAT) — the people you help feel genuinely helped; scores reflect real experiences, not just resolved tickets, • Quality assurance (QA) — your responses are evaluated against our voice and brand standards; you meet or exceed the benchmark consistently We are a fast growing business. It’s likely you might be one of our future leaders on the team. Who You Are • You genuinely care about the person on the other end of the conversation — your tenth call of the morning feels the same as your first, • You’re self-motivated and don’t need to be managed into doing good work, • You take ownership — when something goes wrong, you fix it; you don’t deflect, • You are organized, detail-oriented, and reliable: you show up, on time, prepared, • You can hold a high standard while moving fast — volume and quality are not in conflict for you, • You maintain a positive, professional attitude even on hard days, • You think beyond your queue: you want to understand the business and help improve it, • You embrace change and stay steady when things shift Legacybox is an Equal Opportunity Employer Ship Quickly & Often · Deliver Intentional Experiences · Keep It Simple · Build Relationships · Always Be Improving · Be Above Reproach Powered by JazzHR 7gO9wV1wpN

There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm.

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicates clearly and concisely adapting style to suit customers by problem solving, excellent phone skills and resolving conflict. Maintain store-standards (clean, organized, promotional read

Communicate with customers and internal teams through phone, email, and other channels in a professional and concise manner. Deliver exceptional customer service to support customer satisfaction, retention, and loyalty.

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Urgent Care Front Desk Insurance & Billing Superhero Wanted!.At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare.As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical

Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers. Locations 2801 Asbury Park St, Chattanooga, TN, 37404, US (On-site).

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.Provide positive patient relations.Great small business work environment.Paid time off, health insurance, dental insurance, retirement benefit, and more!.American Family

We are located in Chattanooga, TN and help customers with their insurance and financial services needs, including:.

Up to $50,000-yr / EST Hours / Flexible Schedule / Medical-Dental-Vision-Life / 401(k) / PTO (vacation-sick-holidays) / Collaborative work environment - As a Customer Service Representative at AccuTitle, you will: Provide exceptional customer service to clients via phone and email; Resolve customer

Up to $27-hr / Comprehensive Employee Benefits Package - As a Customer Service Specialist at Caretria, you will: Manage a high volume of customer inquiries and provide timely and accurate responses; Utilize company resources and software to troubleshoot and resolve customer issues; Maintain a thorou

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

One Hour Heating & Air Conditioning - - Responsibilities: Answers incoming client telephone calls with a courteous and pleasant demeanor.Assists with supervision and dispatching of all scheduled service and maintenance calls.Notifies clients ahead of time if the Technician is not going to arrive at

As a Clinic Receptionist at Signal Mountain Pediatrics, you will be the welcoming heart of our clinic, creating a comforting and efficient environment for every patient journey.Every day, you will expertly manage patient reception, coordinate essential administrative tasks, leverage technology for s

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Non-Emergency Medical Transportation Service Representative.This position is responsible for ensuring that all consumers receive accurate, courteous, and professional customer service related to requests for non-emergency medical transportation services.Assists callers efficiently and in a polite, c

Sherwin-Williams in Chattanooga, TN is seeking a Customer Service Specialist to support our wholesale and retail customers.

Life Care Centers of America - - Responsibilities: Greet visitors and callers in person and by phone; Operate facility phone and paging system; Maintain professional, confidential front-desk service; Assist in clerical/administrative tasks; Coordinate with interdisciplinary team as needed.

CommonSpirit Health - - Responsibilities: Greet patients and manage patient check-in; Answer phone calls and direct them appropriately; Schedule appointments according to office guidelines; Obtain accurate patient and insurance information and collect copays/deductibles; Copy/scan patient materials

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent experience not required.Remote Work From Home Customer Service Representative Agent - Part Time Market Rese

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Chattanooga has been dedicated to providing exemplary services that consistently exceed the expectations of our clients and their highly-valued pets. We are a full-service veterinary medical facility with locations in Chattanooga, TN (Animal Clinic Downtown & Animal Clinic East). Handle incoming pho

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Chattanooga has been dedicated to providing exemplary services that consistently exceed the expectations of our clients and their highly-valued pets. We are a full-service veterinary medical facility with locations in Chattanooga, TN (Animal Clinic Downtown & Animal Clinic East). Handle incoming pho

Meaningful support for growing families. Confidential, 24/7 support for life’s challenges. Continuously communicate with customers, carriers, shippers and receivers through email and phone calls; keeping customers informed of the status of deliveries, including updating of the customer web sites o

Service Titan Experience a PLUS!.Join Our Team of HVAC Service Pros Today!.Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match