Customer service coordinator jobs in Louisville, Kentucky - Page 2Create job alerts

Job Description Join a team where people truly make the difference. At Ellis & Badenhausen Orthopaedics, we believe our success starts with the dedication, talent, and positive spirit of our employees. We are proud to serve the Greater Louisville and Southern Indiana community with the highest quality orthopedic care, and we remain committed to keeping patient care at the center of everything we do. By supporting an experienced, compassionate team and embracing the latest medical technology and advancements, we continue to provide outstanding care to the patients who trust us every day. Position Title: Front Desk Coordinator - Physical Therapy (PT) Reports to: PT Director Job Location: Eastpoint Loaction This position features: Generous pay and benefits including a 401k and profit-sharing plan! Specific Front Desk Coordinator (for Physical Therapy) Job Duties: * Greets individuals entering the physical therapy clinic. Provides directions, answers questions, and meets a variety of customer service needs. * Answers a high volume of calls and maintains a rapid response rate according to clinic standards. Document information on calls received where required. * Maintains detailed and accurate records regarding patient information, conversations and interactions. * Accurately schedules patients for PT over the phone and as patient walks in from doctor's office. * Completes appropriate paperwork and gathers insurance information to properly verify benefits for physical therapy. * Obtains proper PT orders and medical records to initiate PT. * Inputs patient and insurance data into the computer as needed. * Utilizes statistical tools and reports using spread sheets, Track Via, etc... * Manage, organize and update relevant data using database applications. * Communicate and provide information to other departments as required for proper management of the patient plan of care and per billing guidelines. * Properly file charts when clinician is finished with the treatment. * Manage point of service payment collections (Co-pays, Co-insurances, payment on deductibles, and self pays). * Properly operating the copy/fax machine. * Using Athena scheduling software/EMR; scheduling appointments. * Scanning of patient information in Athena; scanning discharged patient charts. * Pulling charts, checking insurance authorizations, getting them ready for the next business day. * Making new charts for new PT referrals, checking benefits and getting authorizations for PT appts; checking DME benefits. * Balance and close a money collection journal at the end of each business day. * Outlook. * Cooperative work attitude toward co-employees, management, patients, visitors, vendors, and physicians. * Ability to promote favorable facility image with physicians, patients, insurance companies, and general public. * Ability to make decisions and solve problems. If you are looking for a workplace where your contributions matter and your work makes a difference in patients’ lives every day, we invite you to apply and join our team at Ellis & Badenhausen Orthopaedics. We are an equal opportunity employer Ellis & Badenhausen Orthopaedics, PSC is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws. Applicants must be eligible to work in the USA.

Job Description A Carter Lumber Outside Sales Coordinator is responsible for leading a team of Sales Coordinators in the Louisville, KY and Southern Indiana markets and delivering professional customer service to contractors. This is accomplished by acting as a point of contact for outside sales representatives and contractors by supplying advice, performing estimates and processing orders. Handling sales transactions, inventory control and communication are all components of this position. A strong belief in the mission and goals of the company are necessary to this position. Requirements: • Previous experience in a sales/customer service environment, • Previous knowledge and experience in the building materials industry, • Ability to read blueprints and understand construction practices, • Ability to multi task, organize, prioritize and coordinate work activities, • Friendly, outgoing personality, • Ability to participate effectively as a team member Sales • Building and maintaining relationships with contractor customers by providing superior customer service., • Acts as a point of contact at the store by supplying advice and information on products, estimates and delivery scheduling., • Ensures all lines of communication are tied together., • Leading the outside sales program to ensure that sales and profit goals are met., • Processes orders and ensures that materials are available for timely shipment., • Ensures all company policies and procedures are followed., • Performs material take-offs from a variety of blueprints in a timely manner., • Identifies personal growth needs and learning opportunities., • Completes required orientation and safety training., • Health, Dental, Vision (Single and Family Plans) available after 30 days of employment, • Short and Long-Term Disability, • Company-paid life insurance and AD&D, • Optional supplemental life insurance, • Company-match 401(k), • Vacation time and paid holidays, • Vendor incentives, • Room for growth; we promote from within! RHySztletF

Job Description ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work®. THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO • Greet every customer with warmth and urgency, whether in person, over the phone, or online, • Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly, • Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs, • Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate, • Keep nurses and doctors updated on customer needs for a seamless care experience., • Provide confidential, compassionate guidance on financial options and end-of-life decisions, • Process payments accurately while protecting personal and financial information, • Follow up with customers after visits to check on their pet's care and strengthen relationships, • Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED • 2+ years of experience in a customer service role, • Advanced knowledge in computer programs and practice management software, • Highly organized, with strong attention to detail, • A strong communicator; able to interact positively with anyone and everyone, • A strong multitasker, able to thrive amid chaos, • High emotional intelligence, able to read a room and plan and act accordingly, • Adaptable and amenable in high stakes environments, • Must be willing to work in a noisy environment with strong or unpleasant odors, • Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs, • Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE • Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives, • Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments, • Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results, • Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU • Competitive compensation, including base and 401K match, • Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling, • Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success, • A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend., • Clinical student loan repayment so you don't need to worry about your student debt, • Paid parental leave, up to 12 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families, • Flexible work schedules to support your life outside of work, • Generous employee referral program, so our awesome people can bring in more awesome people, • And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

Up to $28-hr / Schedule: M-F 11:30 AM 8:00 PM EST - As a Customer Service Coordinator at Augment Professional Services, you will: Manage and respond to customer inquiries and complaints in a timely and professional manner; Coordinate with internal teams to resolve customer issues and provide accura

Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. Creates a positive internal and external customer experience.

Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store. Role models exceptional customer service. Creates a positive internal and external customer experience.

Maxx - 4181 Town Center Blvd, Jeffersonville Town Center, Jeffersonville, IN 47130, United States of America [Department Manager] As a Customer Service Coordinator at T. Maxx, you'll: Be responsible for promoting an excellent customer experience; Oversee a team of Associates at front of store; Train

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Mohawk Industries - - Responsibilities: Wait on customers and prepare sales slips; Addresses and resolves customer complaints (returns and order errors); Performs various office administration duties such as processing payments and receipts, reconciliation of DSRs and cash box; Performs various pro

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

While focusing on delivering quality service, the position must also manage the resources within their control and assist others in managing resources. Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. The positio

The Service Coordinator position will be responsible for providing strong administrative and billing support to an account team, as well as efficiently communicating with and supporting the needs of our customers. DeBra-Kuempel is seeking to fill a Service Coordinator position in our Louisville, KY

Additionally, Paul Davis prides itself on customer service and integrity while providing restoration services for property damage as well as top-notch remodeling. As a Paul Davis Restoration & Remodeling Administrative Assistant, you will be tasked with professionally and compassionately answering i

Customer Service Representatives are vital to our mission, taking inbound calls and providing support that strengthens connections between Spectrum and our residential customers. As a Customer Service Rep with a focus on Internet and Voice Repair, you'll provide customer support by phone, troublesho

The Customer Service Representative at Commonwealth Insurance Services Inc is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while c

Answers a multi-line telephone system and directs incoming calls accordingly to support business operations in a proficient, professional and friendly customer service manner. US-KY-Louisville Trilogy Health Services 303 N. We're a Fortune Best Places to Work in Aging Services, a certified Great Pla

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. Since 1985, The Brook Hospitals have been providing quality mental health and addiction treatment services. The Brook KMI is a 110-bed hospital offering a full continuum of

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

The University of Louisville School of Dentistry is seeking a Dental Receptionist at the Home of the Innocents, a pediatric clinic located at 1050 E.Suite 102, Louisville, KY 40206.This location serves the local community as well as refugee children, foster children, and special needs children.Essen

Excellent customer service and interpersonal skills. Monitor office supply inventory, place orders, and coordinate equipment maintenance and service. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) mana

Provide outstanding customer service, ensuring a positive experience for every customer. Join our team at Domino's Pizza as a Customer Service Representative at our 7924 Fegenbush Ln location in Louisville, United States. We're looking for friendly, efficient, and customer-focused individuals to del

Provide impeccable customer service and sales support; respond to customer queries, answer questions and solve problems in a timely fashion. As a Customer Service Representative, you are responsible for assisting internal and external customers and sales representatives with order entry with profess

The Remote Bilingual (French/English) Customer Service Representative is a passionate customer care professional responsible for providing an exceptional customer experience for our clients' customers via phone, email, SMS, chat, and Social Media. Answer questions about orders and requests, account

Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues. Contribute

The Customer Service Representative is the primary liaison between Outside Sales, Outside Service and the inside office. This role is essential in maintaining the company's reputation for outstanding customer service and ensuring that our customers have a positive experience with every interaction.

The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. Proven customer service and phone handling experience with active listening skills. The Customer Service Representative reports to the Branch Manager and has

Customer Service Representative.

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Service Specialist at Brooks, you will: Answer inbound calls and respond to customer inquiries in a professional and courteous manner; Listen and understand customer needs to provide appropriate solutions; Troubleshoot

Summary: The Sales Operations Coordinator will play a pivotal role by meticulously compiling and maintaining essential records while offering vital clerical support.

Hard-wired land line telephone service Unless stated otherwise in the opportunity announcement, most client programs are compatible with the following types of services: POTS (plain old telephone service), cable telephony, digital service, or business class VoIP. What's needed to provide customer su

Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers. Communicating with customers directly. About Handyman Connection: With more than 60 locations across the United States and Canada, Ha

Basic office and customer service skills. Managing front desk operations, including patient check-in/check-out, appointment scheduling, and referral coordination, while providing exceptional customer service.

Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. If you are the type of person who is self-motivated and comfortable working on your own at home, enjoy such work as email customer service, data entry and review products, then you are the

Recognize trends or repetition of a particular complaint or problem and report the information to Compliance or Customer Service Supervisor. Bachelor's degree preferred or equivalent education and experience in Customer Service. Connects with internal and external customers to deliver exceptional cu